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UNITED STATES GOVERNMENT LEGEND
If you are a United States government agency, then this documentation and the software described herein are
provided to you subject to the following:
All technical data and computer software are commercial in nature and developed solely at private expense.
Software is delivered as “Commercial Computer Software” as defined in DFARS 252.227-7014 (June 1995) or
as a “commercial item” as defined in FAR 2.101(a) and as such is provided with only such rights as are
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You agree not to remove or deface any portion of any legend provided on any licensed program or
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Unless otherwise indicated, 3Com registered trademarks are registered in the United States and may or may not
be registered in other countries.
3Com, and the 3Com logo are registered trademarks of 3Com Corporation.
Intel and Pentium are registered trademarks of Intel Corporation. Microsoft, MS-DOS, Windows, and Windows
NT are registered trademarks of Microsoft Corporation. Novell and NetWare are registered trademarks of
Novell, Inc. UNIX is a registered trademark in the United States and other countries, licensed exclusively
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JavaScript is a trademark of Sun Microsystems
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IEEE and 802 are trademarks of the Institute of Electrical and Electronics Engineers, Inc.
All other company and product names may be trademarks of the respective companies with which they are
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Establishing environmental performance standards that comply with national legislation and regulations.
Conserving energy, materials and natural resources in all operations.
Reducing the waste generated by all operations. Ensuring that all waste conforms to recognized environmental
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CONTENTS
ABOUT THIS GUIDE
Naming Convention5
Conventions6
Feedback About this User Guide6
Related Documentation7
1INTRODUCINGTHE ROUTER
OfficeConnect ADSL Wireless 11g Firewall Router9
Router Advantages11
Package Contents11
Minimum System and Component Requirements12
Front Panel12
Rear Panel13
2INSTALLINGTHE ROUTER
Introduction15
Safety Information15
Positioning the Router15
Using the Rubber Feet16
Powering Up the Router16
Connecting the Router16
3SETTING UP YOUR COMPUTERS
Obtaining an IP Address Automatically21
Windows 200021
Windows XP23
Windows 98/ME23
Macintosh23
Disabling PPPoE and PPTP Client Software24
Disabling Web Proxy24
4RUNNINGTHE SETUP WIZARD
Accessing the Setup Wizard25
Setup Wizard - Connection Type27
5CONFIGURINGTHE ROUTER
Navigating Through the Router Configuration Pages35
Main Menu35
Status Screen35
Status35
LAN Setup36
LAN Settings37
Wireless Settings39
Configuring Wireless39
Encryption40
Internet Settings46
Connection Type46
DNS55
Hostname & MAC56
Firewall57
Special Applications58
Virtual Servers59
Client IP Filters60
MAC Address Filtering65
DMZ66
Advanced68
Routing70
DDNS73
SNMP74
System Tools75
Restart Router75
Reset to Factory Default76
Backup/Restore Settings76
Upgrade77
Admin Password77
Time and Time Zone78
Syslog Server79
Status and Logs80
Status80
ADSL Status80
ATM PVC Status81
Logs81
Support/Feedback82
Support82
Feedback82
6TROUBLESHOOTING
Basic Connection Checks83
Browsing to the Router Configuration Screens83
Connecting to the Internet84
Forgotten Password and Reset to Factory Defaults84
Wireless Networking85
Recovering from Corrupted Software87
Frequently Asked Questions88
AIP ADDRESSING
The Internet Protocol Suite89
Managing the Router over the Network89
IP Addresses and Subnet Masks89
How does a Device Obtain an IP Address and Subnet Mask?91
DHCP Addressing91
Static Addressing91
Auto-IP Addressing91
BTECHNICAL SPECIFICATIONS
OfficeConnect ADSL Wireless 11g Firewall Router93
Standards94
CSAFETY INFORMATION
DEND USER SOFTWARE LICENSE AGREEMENT
EOBTAINING SUPPORTFOR YOUR PRODUCT
Register Your Product103
Purchase Value-Added Services103
Troubleshoot Online104
Access Software Downloads104
Telephone Technical Support and Repair104
Contact Us105
GLOSSARY
REGULATORY NOTICES
INDEX
ABOUT THIS GUIDE
This guide describes how to install and configure the OfficeConnect ADSL
Wireless 11g Firewall Router (3CRWD100x-72).
This guide is intended for use by those responsible for installing and
setting up network equipment; consequently, it assumes a basic working
knowledge of LANs (Local Area Networks) and Internet Routers.
If a release note is shipped with the ADSL 11g Wireless Router and
contains information that differs from the information in this guide,
follow the information in the release note.
Most user guides and release notes are available in Adobe Acrobat
Reader Portable Document Format (PDF) on the 3Com World Wide Web
site:
http://www.3com.com
Naming ConventionThroughout this guide, the OfficeConnect ADSL Wireless 11g Firewall
Router is referred to as the “Router”.
Category 3 and Category 5 Twisted Pair Cables are referred to as Twisted
Pair Cables throughout this guide.
6ABOUT THIS GUIDE
ConventionsTa bl e 1 and Tab l e 2 list conventions that are used throughout this guide.
Tab le 1 Notice Icons
IconNotice TypeDescription
Information noteInformation that describes important features or
instructions.
CautionInformation that alerts you to potential loss of data or
potential damage to an application, system, or device.
WarningInformation that alerts you to potential personal
injury.
Tab le 2 Text Conventions
ConventionDescription
The words “enter”
and “type”
Keyboard key namesIf you must press two or more keys simultaneously, the key
Words in italicsItalics are used to:
When you see the word “enter” in this guide, you must type
something, and then press Return or Enter. Do not press
Return or Enter when an instruction simply says “type.”
names are linked with a plus sign (+). Example:
Press Ctrl+Alt+Del
■ Emphasize a point.
■ Denote a new term at the place where it is defined in the
text.
■ Identify menu names, menu commands, and software
button names. Examples:
From the Help menu, select Contents.
Click OK.
Feedback About
this User Guide
Your suggestions are very important to us. They will help make our
documentation more useful to you. Please e-mail comments about this
document to 3Com at:
pddtechpubs_comments@3com.com
Please include the following information when commenting:
■ Document title
■ Document part number (on the title page)
■ Page number (if appropriate)
Related Documentation7
Example:
■ OfficeConnect ADSL Wireless 11g Firewall Router User Guide
■ Part Number DUA100A-72AAA01
■ Page 24
Do not use this e-mail address for technical support questions. For
information about contacting Technical Support, please refer to
Appendix E
.
Related
Documentation
In addition to this guide, each Router document set includes one
Installation Guide. This guide contains the instructions you need to install
and configure your Router.
8ABOUT THIS GUIDE
1
INTRODUCINGTHE ROUTER
Welcome to the world of networking with 3Com®. In the modern
business environment, communication and sharing information is crucial.
Computer networks have proved to be one of the fastest modes of
communication but, until recently, only large businesses could afford the
networking advantage.
OfficeConnect ADSL
Wireless 11g
Firewall Router
The OfficeConnect ADSL Wireless 11g Firewall Router is designed to
provide a cost-effective means of sharing a single broadband Internet
connection amongst several wired and wireless computers. The Router
also provides protection in the form of an electronic “firewall” preventing
anyone outside of your network from seeing your files or damaging your
computers. The Router can also prevent your users from accessing Web
sites which you find unsuitable.
Figure 1
only one computer is connected to the Internet. This computer must
always be powered on for the other computers on the network to access
the Internet.
shows an example network without a Router. In this network,
10CHAPTER 1: INTRODUCINGTHE ROUTER
Figure 1 Example Network Without a Router
When you use the Router in your network (Figure 2), it becomes your
connection to the Internet. Connections can be made directly to the
Router, or to an OfficeConnect Switch or Hub, expanding the number of
computers you can have in your network.
Figure 2 Example Network Using a Firewall Router
Router AdvantagesThe advantages of the Router include:
■ Shared Internet connection for both wired and wireless computers
■ High speed 802.11g wireless networking
■ No need for a dedicated, “always on” computer serving as your
Internet connection
■ Cross-platform operation for compatibility with Windows, Unix and
Macintosh computers
■ Easy-to-use, Web-based setup and configuration
■ Provides centralization of all network address settings (DHCP)
■ Acts as a Virtual server to enable remote access to Web, FTP, and other
services on your network
■ Security — Firewall protection against Internet hacker attacks and
encryption to protect wireless network traffic
Package ContentsThe Router kit includes the following items:
Router Advantages11
■ One OfficeConnect ADSL Wireless 11g Firewall Router
■ One power adapter for use with the Router
■ Four rubber feet
■ One Telephone Cable
■ One CD-ROM containing this User Guide
■ Installation Guide
■ One Support and Safety Information Sheet
■ One Warranty Flyer
If any of these items are missing or damaged, please contact your retailer.
12CHAPTER 1: INTRODUCINGTHE ROUTER
Minimum System
and Component
Requirements
Your Router requires that the computer(s) and components in your
network be configured with at least the following:
■ A computer with an operating system that supports TCP/IP
networking protocols (for example Windows 98/NT/Me/2000/XP, Unix,
Mac OS 8.5 or higher).
■ An Ethernet 10 Mbps or 10/100 Mbps NIC for each computer to be
connected to the four-port switch on your Router.
■ An 802.11b or 802.11g wireless NIC.
■ An active ADSL subscription and connection.
■ A Web browser that supports JavaScript, such as Netscape 4.7 or
higher, Internet Explorer 5.0 or higher, or Mozilla 1.2.1 or higher.
Front PanelThe front panel of the Router contains a series of indicator lights (LEDs)
that help describe the state of various networking and connection
operations.
Figure 3 Router - Front Panel
1
2
3
4
5
3CRWDR100A-72
OfficeConnect ADSL Wireless 11g Firewall Router
Power SYNC Online WLAN1 2 3 4
LAN Status
Green = 100M, Yellow = 10M, Flash = Activity
1Power LED
Green
Indicates that the Router is powered on.
2SYNC LED
Green
If the LED is on it indicates that DSL connection is present. This LED
flashes during configuration at power up.
Rear Panel13
3Online LED
Green
If this LED is on, your username/password has been authenticated
successfully with your ISP.
4 Wireless LAN (WLAN) Status LED
Green
If the LED is on it indicates that wireless networking is enabled. If the LED
is flashing, the link is OK and data is being transmitted or received. If the
LED is off, the Wireless LAN has been disabled in the Router, or there is a
problem. Refer to Chapter 6
“Troubleshooting”.
5 LAN Status LEDs
Green
If the LED is on, the link between the port and the next piece of network
equipment is OK. If the LED is flashing, the link is OK and data is being
transmitted or received. If the LED is off, nothing is connected, or the
connected device is switched off, or there is a problem with the
connection (refer to Chapter 6
“Troubleshooting”). The port will
automatically adjust to the correct speed and duplex.
Rear PanelThe rear panel (Figure 4) of the Router contains four LAN ports, one ADSL
port, a reset button, a power switch, and a power adapter socket.
Figure 4 Router - Rear Panel
79811106
12 VDC
1A MAX
6 Wireless Antennae
The antennae on the product should be placed in a ‘V’ position when
initially installed.
CAUTION: Do not force the antennae beyond their mechanical stops.
Rotating the antennae further may cause damage.
ADSLResetPowerLAN4 LAN3 LAN2 LAN1
14CHAPTER 1: INTRODUCINGTHE ROUTER
7ADSL Port
Using the RJ11 cable provided, you should connect your Router to the
telephone socket via a splitter.
8 Power Adapter Socket
Only use the power adapter that is supplied with this Router. Do not use
any other adapter.
9 Reset Button
If you want to reset your Router to factory default settings, and cannot
access the web management interface (for example, due to a lost
password), then you may use this button. Refer to “Forgotten Password
and Reset to Factory Defaults” on page 84 for further details.
10 Power Switch
Push this switch to the “in” position to turn the unit on. In the “out”
position, the unit is off.
11 Ethernet Ports
Using suitable RJ45 cables, you can connect your Router to a computer,
or to any other piece of equipment that has an Ethernet connection (for
example, a hub or a switch). These ports have an automatic MDI/MDIX
feature, which means either straight-through or a crossover cable can be
used.
INSTALLINGTHE ROUTER
2
IntroductionThis chapter will guide you through a basic installation of the Router,
including:
■ Connecting the Router to the Internet.
■ Connecting the Router to your network.
■ Setting up your computers for networking with the Router.
Safety InformationPlease note the following:
Positioning the
Router
WARNING: Please read the “Safety Information”
before you start.
VORSICHT: Bitte lesen Sie den Abschnitt “Wichtige Sicherheitshinweise”
sorgfältig durch, bevor Sie das Gerät einschalten.
AVERTISSEMENT: Veuillez lire attentivement la section “Consignes
importantes de sécurité” avant de mettre en route.
You should place the Router in a location that:
■ is conveniently located for connection to the telephone socket.
■ is centrally located to the wireless computers that will connect to the
Router. A suitable location might be on top of a high shelf or similar
furniture to optimize wireless connections to computers in both
horizontal and vertical directions, allowing wider coverage.
■ allows convenient connection to the computers that will be connected
to the four LAN ports on the rear panel, if desired.
■ allows easy viewing of the front panel LED indicator lights, and access
to the rear panel connectors, if necessary.
section in Appendix C
16CHAPTER 2: INSTALLINGTHE ROUTER
When positioning your Router, ensure:
■ It is out of direct sunlight and away from sources of heat.
■ Cabling is away from power lines, fluorescent lighting fixtures, and
sources of electrical noise such as radios, transmitters and broadband
amplifiers.
■ Water or moisture cannot enter the case of the unit.
■ Air flow around the unit and through the vents in the side of the case
is not restricted. 3Com recommends you provide a minimum of
25 mm (1 in.) clearance.
Using the Rubber
Powering Up the
Router
Connecting the
Router
Use the four self-adhesive rubber feet to prevent your Router from
Feet
moving around on your desk or when stacking with flat top units. Only
stick the feet to the marked areas at each corner of the underside of your
Router.
To power up the Router:
1 Plug the power adapter into the power adapter socket located on the
back panel of the Router.
2 Plug the power adapter into a standard electrical wall socket.
3 Press the power button located on the back of the Router.
The first step for installing your Router is to physically connect it to the
telephone socket and then connect it to a computer in order to be able to
access the Internet. See Figure 5
:
Figure 5 Connecting the Router
ock
C
ess
Users
r
Connecting the Router17
Power
Supply Unit
Internet
Telephone
Socket
Splitter/
Microfilter Bl
Your P
3Com OfficeConnect
DSL Wireless 11g Firewall Route
Wirel
1 Run the provided telephone cable from the wall jack providing ADSL
service to the ADSL port on your ADSL Router. When inserting an ADSL
RJ-11 plug, be sure the tab on the plug clicks into position to ensure that
it is properly seated. If you are using splitterless ADSL service, add
low-pass filters between the ADSL wall jack and your telephones. (These
filters pass voice signals through but filter data signals out.)
2 Then:
■ If you are using a full-rate (G.dmt) connection, your service provider
will attach the outside ADSL line to a data/voice splitter. In this case
you can connect your phones and computer directly to the splitter as
shown below (Figure 6
):
or
■ If you are using a splitterless (G.lite) connection, then your service
provider will attach the outside ADSL line directly to your phone
system. In this case you can connect your phones and computer
directly to the incoming ADSL line, but you will have to add low-pass
filters to your phones as shown below (Figure 7
)
18CHAPTER 2: INSTALLINGTHE ROUTER
Figure 6 Installing with a splitter
Figure 7 Installing without a splitter
Connecting the Router19
You have now completed the hardware installation of your Router. Next
you need to set up your computers so that they can make use of the
Router to communicate with the Internet.
3Com recommends that you perform the initial Router configuration
from a computer that is directly connected to one of the LAN ports.
If you configure the Router from a wireless computer, note that you may
lose contact with the Router if you change the wireless configuration.
To communicate wirelessly with your Router, your wireless NIC should be
set as follows:
■ Encryption — none
■ SSID — 3Com
■ Channel — 11
20CHAPTER 2: INSTALLINGTHE ROUTER
3
Obtaining an IP
Address
Automatically
Windows 2000If you are using a Windows 2000-based computer, use the following
SETTING UP YOUR COMPUTERS
The Router has the ability to dynamically allocate network addresses to
the computers on your network, using DHCP. However, your computers
need to be configured correctly for this to take place. To change the
configuration of your computers to allow this, follow the instructions in
this chapter.
procedure to change your TCP/IP settings:
1 From the Windows Start Menu, select Settings > Control Panel.
2 Double click on Network and Dial-Up Connections.
3 Double click on Local Area Connection.
4 Click on Properties.
5 A screen similar to Figure 8
TCP/IP and click on Properties.
should be displayed. Select Internet Protocol
22CHAPTER 3: SETTING UP YOUR COMPUTERS
Figure 8 Local Area Properties Screen
6 Ensure that the options Obtain an IP Address automatically, and Obtain
DNS server address automatically are both selected as shown in Figure 9
Click OK.
.
Figure 9 Internet Protocol (TCP/IP) Properties Screen
7 Restart your computer.
Windows XP
Windows 98/ME
Obtaining an IP Address Automatically23
1 From the Windows Start menu, select Control Panel.
2 Click on Network and Internet Connections.
3 Click on the Network Connections icon.
4 Double click on LAN or High Speed Connection icon. A screen titled Local
Area Connection Status will appear.
5 Select Internet Protocol TCP/IP and click on Properties.
6 Ensure that the options Obtain an IP Address automatically, and Obtain
DNS servers automatically are both selected. Click OK.
7 Restart your computer.
1 From the Windows Start Menu, select Settings > Control Panel.
2 Double click on Network. Select the TCP/IP item for your network card
and click on Properties.
3 In the TCP/IP dialog, select the IP Address tab, and ensure that Obtain IP
address automatically is selected. Click OK.
MacintoshIf you are using a Macintosh computer, use the following procedure to
change your TCP/IP settings:
1 From the desktop, select Apple Menu, Control Panels, and TCP/IP.
2 In the TCP/IP control panel, set Connect Via: to Ethernet.
3 In the TCP/IP control panel, set Configure: to Using DHCP Server.
4 Close the TCP/IP dialog box, and save your changes.
5 Restart your computer.
24CHAPTER 3: SETTING UP YOUR COMPUTERS
Disabling PPPoE
and PPTP Client
Software
If you have PPPoE client software installed on your computer, you will
need to disable it. To do this:
1 From the Windows Start menu, select Settings > Control Panel.
2 Double click on Internet Options.
3 Select the Connections Tab. A screen similar to Figure 10
displayed.
4 Select the Never Diala Connection option.
Figure 10 Internet Properties Screen
should be
Disabling Web
Proxy
You may want to remove the PPPoE client software from your computer
to free resources, as it is not required for use with the Router.
Ensure that you do not have a web proxy enabled on your computer.
Go to the Control Panel and click on Internet Options. Select the
Connections tab and click LAN Settings at the bottom. Make sure that
the Use Proxy Server option is unchecked.
4
RUNNINGTHE SETUP WIZARD
Accessing the Setup
Wizard
The Router setup program is Web-based, which means that it is accessed
through your Web browser (Netscape Navigator 4.7 or higher, Internet
Explorer 5.0 or higher, or Mozilla 1.2.1 or higher).
To use the Setup Wizard:
1 Ensure that you have at least one computer connected to the Router.
Refer to Chapter 2
2 Launch your Web browser on the computer.
3 Enter the following URL in the location or address field of your browser:
http://192.168.1.1 (Figure 11
Figure 11 Web Browser Location Field (Factory Default)
4 To log in as an administrator, enter the password (the default password is
admin) in the Password field and click Log in (Figure 12
for details on how to do this.
). The Login screen displays.
).
26CHAPTER 4: RUNNINGTHE SETUP WIZARD
Figure 12 Router Login Screen
5 When you have logged in either:
■ The Status screen will appear (Figure 13). Select Setup Wizard from
the menu.
or
■ If your Router has not been configured before, the Wizard will launch
automatically (refer to Figure 14
).
6 You will be guided step by step through a basic setup procedure.
Figure 13 Status Screen
Accessing the Setup Wizard27
Setup Wizard -
Connection Type
Figure 14 Connection Type Screen
The Connection Type screen allows you to set up the Router for the type
of Internet connection you have. Before setting up your connection type,
have your account information from your ISP ready.
Select a DSL mode from the following:
■ PPPoE — PPP over Ethernet, providing routing for multiple PCs, see
page 28
■ PPPoA — PPP over ATM, providing routing for multiple PCs, see
page 29
■ Bridge Mode (for a single PC) — RFC1483 Bridged Mode, for single
PCs only, see page 31
■ Routing Mode over ATM — RFC1483 Routed Mode, for multiple PCs,
see page 32
■ Dynamic/Fixed IP in 1483 Bridge Mode (for multiple PCs), see page 33
and click Next.
For further information on selecting a mode see “Internet Settings”
page 46
.
on
28CHAPTER 4: RUNNINGTHE SETUP WIZARD
PPPoE Mode
Figure 15 PPPoE Screen
To set up the router for use with a PPP over Ethernet (PPPoE) connection,
use the following procedure:
1 Enter your PPP over Ethernet user name in the Username text box.
2 Enter your PPP over Ethernet password in the Password text box.
3 Re-type your PPP over Ethernet password in the Retype Password text
box.
4 Enter your VPI and VCI information in the VPI/VCI text boxes.
5 Select the encapsulation type (LLC or VC MUX) in the Encapsulation
drop-down list. This information will have been provided to you by your
ISP.
6 Check all of your settings, and then click Next. The Wireless Settings
screen is displayed.
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