3COM WL-542 User Manual

OfficeConnect
®
ADSL Wireless 11g Firewall Router User Guide
Model WL-542
http://www.3com.com/
Part No. DUA100A-72AAA02 Published August 2005
3Com Corporation 350 Campus Drive, Marlborough, MA USA 01752-3064
Copyright © 2004, 2005, 3Com Corporation. All rights reserved. No part of this documentation may be reproduced in any form or by any means or used to make any derivative work (such as translation, transformation, or adaptation) without written permission from 3Com Corporation.
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If there is any software on removable media described in this documentation, it is furnished under a license agreement included with the product as a separate document, in the hard copy documentation, or on the removable media in a directory file named LICENSE.TXT or !LICENSE.TXT. If you are unable to locate a copy, please contact 3Com and a copy will be provided to you.
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All technical data and computer software are commercial in nature and developed solely at private expense. Software is delivered as “Commercial Computer Software” as defined in DFARS 252.227-7014 (June 1995) or as a “commercial item” as defined in FAR 2.101(a) and as such is provided with only such rights as are provided in 3Com’s standard commercial license for the Software. Technical data is provided with limited rights only as provided in DFAR 252.227-7015 (Nov 1995) or FAR 52.227-14 (June 1987), whichever is applicable. You agree not to remove or deface any portion of any legend provided on any licensed program or documentation contained in, or delivered to you in conjunction with, this User Guide.
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CONTENTS
ABOUT THIS GUIDE
Naming Convention 5 Conventions 6 Feedback About this User Guide 6 Related Documentation 7
1 INTRODUCING THE ROUTER
OfficeConnect ADSL Wireless 11g Firewall Router 9 Router Advantages 11 Package Contents 11 Minimum System and Component Requirements 12 Front Panel 12 Rear Panel 13
2 INSTALLING THE ROUTER
Introduction 15
Safety Information 15
Positioning the Router 15
Using the Rubber Feet 16 Powering Up the Router 16 Connecting the Router 16
3 SETTING UP YOUR COMPUTERS
Obtaining an IP Address Automatically 21
Windows 2000 21
Windows XP 23
Windows 98/ME 23
Macintosh 23 Disabling PPPoE and PPTP Client Software 24 Disabling Web Proxy 24
4 RUNNING THE SETUP WIZARD
Accessing the Setup Wizard 25
Setup Wizard - Connection Type 27
5 CONFIGURING THE ROUTER
Navigating Through the Router Configuration Pages 35
Main Menu 35
Status Screen 35
Status 35
LAN Setup 36
LAN Settings 37
Wireless Settings 39
Configuring Wireless 39 Encryption 40
Internet Settings 46
Connection Type 46 DNS 55 Hostname & MAC 56
Firewall 57
Special Applications 58 Virtual Servers 59 Client IP Filters 60 MAC Address Filtering 65 DMZ 66
Advanced 68
Routing 70 DDNS 73 SNMP 74
System Tools 75
Restart Router 75 Reset to Factory Default 76 Backup/Restore Settings 76 Upgrade 77 Admin Password 77 Time and Time Zone 78 Syslog Server 79
Status and Logs 80
Status 80
ADSL Status 80
ATM PVC Status 81
Logs 81 Support/Feedback 82
Support 82
Feedback 82
6 TROUBLESHOOTING
Basic Connection Checks 83 Browsing to the Router Configuration Screens 83 Connecting to the Internet 84 Forgotten Password and Reset to Factory Defaults 84 Wireless Networking 85 Recovering from Corrupted Software 87 Frequently Asked Questions 88
A IP ADDRESSING
The Internet Protocol Suite 89 Managing the Router over the Network 89
IP Addresses and Subnet Masks 89 How does a Device Obtain an IP Address and Subnet Mask? 91
DHCP Addressing 91
Static Addressing 91
Auto-IP Addressing 91
B TECHNICAL SPECIFICATIONS
OfficeConnect ADSL Wireless 11g Firewall Router 93
Standards 94
C SAFETY INFORMATION
D END USER SOFTWARE LICENSE AGREEMENT
E OBTAINING SUPPORT FOR YOUR PRODUCT
Register Your Product 103 Purchase Value-Added Services 103 Troubleshoot Online 104 Access Software Downloads 104 Telephone Technical Support and Repair 104 Contact Us 105
GLOSSARY
REGULATORY NOTICES
INDEX

ABOUT THIS GUIDE

This guide describes how to install and configure the OfficeConnect ADSL Wireless 11g Firewall Router (3CRWD100x-72).
This guide is intended for use by those responsible for installing and setting up network equipment; consequently, it assumes a basic working knowledge of LANs (Local Area Networks) and Internet Routers.
If a release note is shipped with the ADSL 11g Wireless Router and contains information that differs from the information in this guide, follow the information in the release note.
Most user guides and release notes are available in Adobe Acrobat Reader Portable Document Format (PDF) on the 3Com World Wide Web site:
http://www.3com.com

Naming Convention Throughout this guide, the OfficeConnect ADSL Wireless 11g Firewall

Router is referred to as the “Router”.
Category 3 and Category 5 Twisted Pair Cables are referred to as Twisted Pair Cables throughout this guide.
6 ABOUT THIS GUIDE

Conventions Ta bl e 1 and Tab l e 2 list conventions that are used throughout this guide.

Tab le 1 Notice Icons
Icon Notice Type Description
Information note Information that describes important features or
instructions.
Caution Information that alerts you to potential loss of data or
potential damage to an application, system, or device.
Warning Information that alerts you to potential personal
injury.
Tab le 2 Text Conventions
Convention Description
The words “enter” and “type”
Keyboard key names If you must press two or more keys simultaneously, the key
Words in italics Italics are used to:
When you see the word “enter” in this guide, you must type something, and then press Return or Enter. Do not press Return or Enter when an instruction simply says “type.”
names are linked with a plus sign (+). Example:
Press Ctrl+Alt+Del
Emphasize a point.
Denote a new term at the place where it is defined in the
text.
Identify menu names, menu commands, and software
button names. Examples: From the Help menu, select Contents. Click OK.

Feedback About this User Guide

Your suggestions are very important to us. They will help make our documentation more useful to you. Please e-mail comments about this document to 3Com at:
pddtechpubs_comments@3com.com
Please include the following information when commenting:
Document title
Document part number (on the title page)
Page number (if appropriate)
Related Documentation 7
Example:
OfficeConnect ADSL Wireless 11g Firewall Router User Guide
Part Number DUA100A-72AAA01
Page 24
Do not use this e-mail address for technical support questions. For information about contacting Technical Support, please refer to
Appendix E
.

Related Documentation

In addition to this guide, each Router document set includes one Installation Guide. This guide contains the instructions you need to install and configure your Router.
8 ABOUT THIS GUIDE
1

INTRODUCING THE ROUTER

Welcome to the world of networking with 3Com®. In the modern business environment, communication and sharing information is crucial. Computer networks have proved to be one of the fastest modes of communication but, until recently, only large businesses could afford the networking advantage.

OfficeConnect ADSL Wireless 11g Firewall Router

The OfficeConnect ADSL Wireless 11g Firewall Router is designed to provide a cost-effective means of sharing a single broadband Internet connection amongst several wired and wireless computers. The Router also provides protection in the form of an electronic “firewall” preventing anyone outside of your network from seeing your files or damaging your computers. The Router can also prevent your users from accessing Web sites which you find unsuitable.
Figure 1
only one computer is connected to the Internet. This computer must always be powered on for the other computers on the network to access the Internet.
shows an example network without a Router. In this network,
10 CHAPTER 1: INTRODUCING THE ROUTER
Figure 1 Example Network Without a Router
When you use the Router in your network (Figure 2), it becomes your connection to the Internet. Connections can be made directly to the Router, or to an OfficeConnect Switch or Hub, expanding the number of computers you can have in your network.
Figure 2 Example Network Using a Firewall Router

Router Advantages The advantages of the Router include:

Shared Internet connection for both wired and wireless computers
High speed 802.11g wireless networking
No need for a dedicated, “always on” computer serving as your
Internet connection
Cross-platform operation for compatibility with Windows, Unix and
Macintosh computers
Easy-to-use, Web-based setup and configuration
Provides centralization of all network address settings (DHCP)
Acts as a Virtual server to enable remote access to Web, FTP, and other
services on your network
Security — Firewall protection against Internet hacker attacks and
encryption to protect wireless network traffic

Package Contents The Router kit includes the following items:

Router Advantages 11
One OfficeConnect ADSL Wireless 11g Firewall Router
One power adapter for use with the Router
Four rubber feet
One Telephone Cable
One CD-ROM containing this User Guide
Installation Guide
One Support and Safety Information Sheet
One Warranty Flyer
If any of these items are missing or damaged, please contact your retailer.
12 CHAPTER 1: INTRODUCING THE ROUTER

Minimum System and Component Requirements

Your Router requires that the computer(s) and components in your network be configured with at least the following:
A computer with an operating system that supports TCP/IP
networking protocols (for example Windows 98/NT/Me/2000/XP, Unix, Mac OS 8.5 or higher).
An Ethernet 10 Mbps or 10/100 Mbps NIC for each computer to be
connected to the four-port switch on your Router.
An 802.11b or 802.11g wireless NIC.
An active ADSL subscription and connection.
A Web browser that supports JavaScript, such as Netscape 4.7 or
higher, Internet Explorer 5.0 or higher, or Mozilla 1.2.1 or higher.

Front Panel The front panel of the Router contains a series of indicator lights (LEDs)

that help describe the state of various networking and connection operations.
Figure 3 Router - Front Panel
1
2
3
4
5
3CRWDR100A-72
OfficeConnect ADSL Wireless 11g Firewall Router
Power SYNC Online WLAN 1 2 3 4
LAN Status
Green = 100M, Yellow = 10M, Flash = Activity
1Power LED
Green
Indicates that the Router is powered on.
2SYNC LED
Green
If the LED is on it indicates that DSL connection is present. This LED flashes during configuration at power up.

Rear Panel 13

3Online LED
Green
If this LED is on, your username/password has been authenticated successfully with your ISP.
4 Wireless LAN (WLAN) Status LED
Green
If the LED is on it indicates that wireless networking is enabled. If the LED is flashing, the link is OK and data is being transmitted or received. If the LED is off, the Wireless LAN has been disabled in the Router, or there is a problem. Refer to Chapter 6
“Troubleshooting”.
5 LAN Status LEDs
Green
If the LED is on, the link between the port and the next piece of network equipment is OK. If the LED is flashing, the link is OK and data is being transmitted or received. If the LED is off, nothing is connected, or the connected device is switched off, or there is a problem with the connection (refer to Chapter 6
“Troubleshooting”). The port will
automatically adjust to the correct speed and duplex.
Rear Panel The rear panel (Figure 4) of the Router contains four LAN ports, one ADSL
port, a reset button, a power switch, and a power adapter socket.
Figure 4 Router - Rear Panel
7 98 11106
12 VDC
1A MAX
6 Wireless Antennae
The antennae on the product should be placed in a ‘V’ position when initially installed.
CAUTION: Do not force the antennae beyond their mechanical stops. Rotating the antennae further may cause damage.
ADSL ResetPower LAN4 LAN3 LAN2 LAN1
14 CHAPTER 1: INTRODUCING THE ROUTER
7ADSL Port
Using the RJ11 cable provided, you should connect your Router to the telephone socket via a splitter.
8 Power Adapter Socket
Only use the power adapter that is supplied with this Router. Do not use any other adapter.
9 Reset Button
If you want to reset your Router to factory default settings, and cannot access the web management interface (for example, due to a lost password), then you may use this button. Refer to “Forgotten Password
and Reset to Factory Defaults” on page 84 for further details.
10 Power Switch
Push this switch to the “in” position to turn the unit on. In the “out” position, the unit is off.
11 Ethernet Ports
Using suitable RJ45 cables, you can connect your Router to a computer, or to any other piece of equipment that has an Ethernet connection (for example, a hub or a switch). These ports have an automatic MDI/MDIX feature, which means either straight-through or a crossover cable can be used.

INSTALLING THE ROUTER

2

Introduction This chapter will guide you through a basic installation of the Router,

including:
Connecting the Router to the Internet.
Connecting the Router to your network.
Setting up your computers for networking with the Router.

Safety Information Please note the following:

Positioning the Router

WARNING: Please read the “Safety Information” before you start.
VORSICHT: Bitte lesen Sie den Abschnitt “Wichtige Sicherheitshinweise” sorgfältig durch, bevor Sie das Gerät einschalten.
AVERTISSEMENT: Veuillez lire attentivement la section “Consignes
importantes de sécurité” avant de mettre en route.
You should place the Router in a location that:
is conveniently located for connection to the telephone socket.
is centrally located to the wireless computers that will connect to the
Router. A suitable location might be on top of a high shelf or similar
furniture to optimize wireless connections to computers in both
horizontal and vertical directions, allowing wider coverage.
allows convenient connection to the computers that will be connected
to the four LAN ports on the rear panel, if desired.
allows easy viewing of the front panel LED indicator lights, and access
to the rear panel connectors, if necessary.
section in Appendix C
16 CHAPTER 2: INSTALLING THE ROUTER
When positioning your Router, ensure:
It is out of direct sunlight and away from sources of heat.
Cabling is away from power lines, fluorescent lighting fixtures, and
sources of electrical noise such as radios, transmitters and broadband amplifiers.
Water or moisture cannot enter the case of the unit.
Air flow around the unit and through the vents in the side of the case
is not restricted. 3Com recommends you provide a minimum of 25 mm (1 in.) clearance.
Using the Rubber

Powering Up the Router

Connecting the Router

Use the four self-adhesive rubber feet to prevent your Router from
Feet
moving around on your desk or when stacking with flat top units. Only stick the feet to the marked areas at each corner of the underside of your Router.
To power up the Router:
1 Plug the power adapter into the power adapter socket located on the
back panel of the Router.
2 Plug the power adapter into a standard electrical wall socket. 3 Press the power button located on the back of the Router.
The first step for installing your Router is to physically connect it to the telephone socket and then connect it to a computer in order to be able to access the Internet. See Figure 5
:
Figure 5 Connecting the Router
ock
C
ess
Users
r
Connecting the Router 17
Power Supply Unit
Internet
Telephone Socket
Splitter/ Microfilter Bl
Your P
3Com OfficeConnect
DSL Wireless 11g Firewall Route
Wirel
1 Run the provided telephone cable from the wall jack providing ADSL
service to the ADSL port on your ADSL Router. When inserting an ADSL RJ-11 plug, be sure the tab on the plug clicks into position to ensure that it is properly seated. If you are using splitterless ADSL service, add low-pass filters between the ADSL wall jack and your telephones. (These filters pass voice signals through but filter data signals out.)
2 Then:
If you are using a full-rate (G.dmt) connection, your service provider
will attach the outside ADSL line to a data/voice splitter. In this case
you can connect your phones and computer directly to the splitter as
shown below (Figure 6
):
or
If you are using a splitterless (G.lite) connection, then your service
provider will attach the outside ADSL line directly to your phone
system. In this case you can connect your phones and computer
directly to the incoming ADSL line, but you will have to add low-pass
filters to your phones as shown below (Figure 7
)
18 CHAPTER 2: INSTALLING THE ROUTER
Figure 6 Installing with a splitter
Figure 7 Installing without a splitter
Connecting the Router 19
You have now completed the hardware installation of your Router. Next you need to set up your computers so that they can make use of the Router to communicate with the Internet.
3Com recommends that you perform the initial Router configuration from a computer that is directly connected to one of the LAN ports.
If you configure the Router from a wireless computer, note that you may lose contact with the Router if you change the wireless configuration.
To communicate wirelessly with your Router, your wireless NIC should be set as follows:
Encryption — none
SSID — 3Com
Channel — 11
20 CHAPTER 2: INSTALLING THE ROUTER
3

Obtaining an IP Address Automatically

Windows 2000 If you are using a Windows 2000-based computer, use the following

SETTING UP YOUR COMPUTERS

The Router has the ability to dynamically allocate network addresses to the computers on your network, using DHCP. However, your computers need to be configured correctly for this to take place. To change the configuration of your computers to allow this, follow the instructions in this chapter.
procedure to change your TCP/IP settings:
1 From the Windows Start Menu, select Settings > Control Panel. 2 Double click on Network and Dial-Up Connections. 3 Double click on Local Area Connection. 4 Click on Properties. 5 A screen similar to Figure 8
TCP/IP and click on Properties.
should be displayed. Select Internet Protocol
22 CHAPTER 3: SETTING UP YOUR COMPUTERS
Figure 8 Local Area Properties Screen
6 Ensure that the options Obtain an IP Address automatically, and Obtain
DNS server address automatically are both selected as shown in Figure 9 Click OK.
.
Figure 9 Internet Protocol (TCP/IP) Properties Screen
7 Restart your computer.

Windows XP

Windows 98/ME

Obtaining an IP Address Automatically 23
1 From the Windows Start menu, select Control Panel. 2 Click on Network and Internet Connections. 3 Click on the Network Connections icon. 4 Double click on LAN or High Speed Connection icon. A screen titled Local
Area Connection Status will appear.
5 Select Internet Protocol TCP/IP and click on Properties. 6 Ensure that the options Obtain an IP Address automatically, and Obtain
DNS servers automatically are both selected. Click OK.
7 Restart your computer.
1 From the Windows Start Menu, select Settings > Control Panel. 2 Double click on Network. Select the TCP/IP item for your network card
and click on Properties.
3 In the TCP/IP dialog, select the IP Address tab, and ensure that Obtain IP
address automatically is selected. Click OK.

Macintosh If you are using a Macintosh computer, use the following procedure to

change your TCP/IP settings:
1 From the desktop, select Apple Menu, Control Panels, and TCP/IP. 2 In the TCP/IP control panel, set Connect Via: to Ethernet. 3 In the TCP/IP control panel, set Configure: to Using DHCP Server. 4 Close the TCP/IP dialog box, and save your changes. 5 Restart your computer.
24 CHAPTER 3: SETTING UP YOUR COMPUTERS

Disabling PPPoE and PPTP Client Software

If you have PPPoE client software installed on your computer, you will need to disable it. To do this:
1 From the Windows Start menu, select Settings > Control Panel. 2 Double click on Internet Options. 3 Select the Connections Tab. A screen similar to Figure 10
displayed.
4 Select the Never Dial a Connection option.
Figure 10 Internet Properties Screen
should be

Disabling Web Proxy

You may want to remove the PPPoE client software from your computer to free resources, as it is not required for use with the Router.
Ensure that you do not have a web proxy enabled on your computer.
Go to the Control Panel and click on Internet Options. Select the Connections tab and click LAN Settings at the bottom. Make sure that the Use Proxy Server option is unchecked.
4

RUNNING THE SETUP WIZARD

Accessing the Setup Wizard

The Router setup program is Web-based, which means that it is accessed through your Web browser (Netscape Navigator 4.7 or higher, Internet Explorer 5.0 or higher, or Mozilla 1.2.1 or higher).
To use the Setup Wizard:
1 Ensure that you have at least one computer connected to the Router.
Refer to Chapter 2
2 Launch your Web browser on the computer. 3 Enter the following URL in the location or address field of your browser:
http://192.168.1.1 (Figure 11
Figure 11 Web Browser Location Field (Factory Default)
4 To log in as an administrator, enter the password (the default password is
admin) in the Password field and click Log in (Figure 12
for details on how to do this.
). The Login screen displays.
).
26 CHAPTER 4: RUNNING THE SETUP WIZARD
Figure 12 Router Login Screen
5 When you have logged in either:
The Status screen will appear (Figure 13). Select Setup Wizard from
the menu. or
If your Router has not been configured before, the Wizard will launch
automatically (refer to Figure 14
).
6 You will be guided step by step through a basic setup procedure.
Figure 13 Status Screen
Accessing the Setup Wizard 27
Setup Wizard -
Connection Type
Figure 14 Connection Type Screen
The Connection Type screen allows you to set up the Router for the type of Internet connection you have. Before setting up your connection type, have your account information from your ISP ready.
Select a DSL mode from the following:
PPPoE — PPP over Ethernet, providing routing for multiple PCs, see
page 28
PPPoA — PPP over ATM, providing routing for multiple PCs, see
page 29
Bridge Mode (for a single PC) — RFC1483 Bridged Mode, for single
PCs only, see page 31
Routing Mode over ATM — RFC1483 Routed Mode, for multiple PCs,
see page 32
Dynamic/Fixed IP in 1483 Bridge Mode (for multiple PCs), see page 33
and click Next.
For further information on selecting a mode see “Internet Settings”
page 46
.
on
28 CHAPTER 4: RUNNING THE SETUP WIZARD
PPPoE Mode
Figure 15 PPPoE Screen
To set up the router for use with a PPP over Ethernet (PPPoE) connection, use the following procedure:
1 Enter your PPP over Ethernet user name in the Username text box. 2 Enter your PPP over Ethernet password in the Password text box. 3 Re-type your PPP over Ethernet password in the Retype Password text
box.
4 Enter your VPI and VCI information in the VPI/VCI text boxes. 5 Select the encapsulation type (LLC or VC MUX) in the Encapsulation
drop-down list. This information will have been provided to you by your ISP.
6 Check all of your settings, and then click Next. The Wireless Settings
screen is displayed.
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