ZyXEL MAX306 Users Manual

Chapter 20The UPnP Screen

6 Right-click on the icon for your WiMAX Device and select Properties. A properties

window displays with basic information about the WiMAX Device.

Figure 121 Network Connections: My Network Places: Properties: Example

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CHAPTER 21

The Status Screen

21.1 Overview

Use this screen to view a complete summary of your WiMAX Device connection status.

21.2 Status Screen

Click the STATUS icon in the navigation bar to go to this screen, where you can view the current status of the device, system resources, interfaces (LAN and WAN), and SIP accounts. You can also register and un-register SIP accounts as well as view detailed information from DHCP and statistics from WiMAX, VoIP, bandwidth management, and traffic.

Figure 122 Status

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The following tables describe the labels in this screen.

Table 113 Status

LABEL DESCRIPTION

Refresh IntervalSelect how often you want the WiMAX Device to update this screen. Refresh NowClick this to update this screen immediately. Device Information System NameThis field displays the WiMAX Device system name. It is used for

Firmware Version

WAN Information IP AddressThis field displays the current IP address of the WiMAX Device in the

IP Subnet MaskThis field displays the current subnet mask on the WAN. DHCPThis field displays what DHCP services the WiMAX Device is using in the

identification. You can change this in the ADVANCED > System Configuration >

General screen’s System Name field. This field displays the current version of the firmware inside the device.

It also shows the date the firmware version was created. You can change the firmware version by uploading new firmware in

ADVANCED > System Configuration > Firmware.

WAN.

WAN. Choices are:

Client - The WiMAX Device is a DHCP client in the WAN. Its IP address comes from a DHCP server on the WAN. None - The WiMAX Device is not using any DHCP services in the

WAN. It has a static IP address. LAN Information IP AddressThis field displays the current IP address of the WiMAX Device in the

IP Subnet MaskThis field displays the current subnet mask in the LAN. DHCPThis field displays what DHCP services the WiMAX Device is providing to

WiMAX Information Operator ID Every WiMAX service provider has a unique Operator ID number, which

BSID This field displays the identification number of the wireless base station

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LAN.

the LAN. Choices are:

Server - The WiMAX Device is a DHCP server in the LAN. It assigns

IP addresses to other computers in the LAN.

Relay - The WiMAX Device is routing DHCP requests to one or more

DHCP servers. The DHCP server(s) may be on another network.

None - The WiMAX Device is not providing any DHCP services to the

LAN.

You can change this in ADVANCED > LAN Configuration > DHCP Setup.

is broadcast by each base station it owns. You can only connect to the Internet through base stations belonging to your service provider’s network.

to which the WiMAX Device is connected. Every base station transmits a unique BSID, which identifies it across the network.

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Table 113 Status (continued)

LABEL DESCRIPTION

Cell ID A base station’s coverage area can be divided into multiple cells. This

field shows the identification number of the cell in which the WiMAX Device is connected.

Frequency This field displays the radio frequency of the WiMAX Device’s wireless

connection to a base station.

MAC address This field displays the Media Access Control address of the WiMAX

Device. Every network device has a unique MAC address which identifies it across the network.

WiMAX StateThis field displays the status of the WiMAX Device’s current connection.

• INIT: the WiMAX Device is starting up.

• DL_SYN: The WiMAX Device is unable to connect to a base station.

• RANGING: the WiMAX Device and the base station are transmitting

and receiving information about the distance between them.

Ranging allows the WiMAX Device to use a lower transmission power

level when communicating with a nearby base station, and a higher

transmission power level when communicating with a distant base

station.

• CAP_NEGO: the WiMAX Device and the base station are exchanging information about their capabilities.

• AUTH: the WiMAX Device and the base station are exchanging security information.

• REGIST: the WiMAX Device is registering with a RADIUS server.

• OPERATIONAL: the WiMAX Device has successfully registered with

the base station. Traffic can now flow between the WiMAX Device and the base station.

• IDLE: the WiMAX Device is in power saving mode, but can connect when a base station alerts it that there is traffic waiting.

Bandwidth This field shows the size of the bandwidth step the WiMAX Device uses

to connect to a base station in megahertz (MHz).

CINR mean This field shows the average Carrier to Interference plus Noise Ratio of

the current connection. This value is an indication of overall radio signal quality. A higher value indicates a higher signal quality, and a lower value indicates a lower signal quality.

CINR deviation This field shows the amount of change in the CINR level. This value is

RSSI This field shows the Received Signal Strength Indication. This value is a

an indication of radio signal stability. A lower number indicates a more stable signal, and a higher number indicates a less stable signal.

measurement of overall radio signal strength. A higher RSSI level indicates a stronger signal, and a lower RSSI level indicates a weaker signal.

A strong signal does not necessarily indicate a good signal: a strong signal may have a low signal-to-noise ratio (SNR).

UL Data Rate This field shows the number of data packets uploaded from the WiMAX

Device to the base station each second.

DL Data Rate This field shows the number of data packets downloaded to the WiMAX

Device from the base station each second.

PER This field shows the Packet Error Rate. The PER is the percentage of

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data packets transmitted across the network but not successfully received.

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Table 113 Status (continued)

LABEL DESCRIPTION

Tx Power This field shows the output transmission (Tx) level of the WiMAX

System Status System UptimeThis field displays how long the WiMAX Device has been running since it

Current Date/ Time

CPU UsageThis field displays what percentage of the WiMAX Device’s processing

Memory UsageThis field displays what percentage of the WiMAX Device’s memory is

IVR UsageThis field displays what percentage of the WiMAX Device’s IVR memory

Interface Status InterfaceThis column displays each interface of the WiMAX Device. StatusThis field indicates whether or not the WiMAX Device is using the

Device.

last started up. The WiMAX Device starts up when you plug it in, when you restart it (ADVANCED > System Configuration > Restart), or when you reset it.

This field displays the current date and time in the WiMAX Device. You can change this in SETUP > Time Setting.

ability is currently being used. The higher the CPU usage, the more likely the WiMAX Device is to slow down. You can reduce this by disabling some services, such as DHCP, NAT, or content filtering.

currently used. The higher the memory usage, the more likely the WiMAX Device is to slow down. Some memory is required just to start the WiMAX Device and to run the web configurator. You can reduce the memory usage by disabling some services (see CPU Usage); by reducing the amount of memory allocated to NAT and firewall rules (you may have to reduce the number of NAT rules or firewall rules to do so); or by deleting rules in functions such as incoming call policies, speed dial entries, and static routes.

is currently used. IVR (Interactive Voice Response) refers to the customizable ring tone and on-hold music you set.

interface. For the WAN interface, this field displays Up when the WiMAX Device is

connected to a WiMAX network, and Down when the WiMAX Device is not connected to a WiMAX network.

For the LAN interface, this field displays Up when the WiMAX Device is using the interface and Down when the WiMAX Device is not using the interface.

RateFor the LAN ports this displays the port speed and duplex setting.

For the WAN interface, it displays the downstream and upstream transmission rate or N/A if the WiMAX Device is not connected to a base station.

For the WLAN interface, it displays the transmission rate when WLAN is

enabled or N/A when WLAN is disabled. Summary Packet

Statistics

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WiMAX Site Information

256

Click this link to view port status and packet specific statistics.

Click this link to view details of the radio frequencies used by the

WiMAX Device to connect to a base station.

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Chapter 21The Status Screen

Table 113 Status (continued)

LABEL DESCRIPTION

DHCP TableClick this link to see details of computers to which the WiMAX Device

has given an IP address. VoIP StatisticsClick this link to view statistics about your VoIP usage. WiMAX ProfileClick this link to view details of the current wireless security settings. VoIP Status AccountThis column displays each SIP account in the WiMAX Device. RegistrationThis field displays the current registration status of the SIP account.

You have to register SIP accounts with a SIP server to use VoIP.

If the SIP account is already registered with the SIP server,

Click Unregister to delete the SIP account’s registration in the SIP

server. This does not cancel your SIP account, but it deletes the

mapping between your SIP identity and your IP address or domain

name.

The second field displays Registered.

If the SIP account is not registered with the SIP server,

Click Register to have the WiMAX Device attempt to register the SIP

account with the SIP server.

The second field displays the reason the account is not registered.

Inactive - The SIP account is not active. You can activate it in VOICE

> SIP > SIP Settings.

account with the SIP server, the attempt failed. The WiMAX Device

automatically tries to register the SIP account when you turn on the

WiMAX Device or when you activate it. URIThis field displays the account number and service domain of the SIP

account. You can change these in VOICE > SIP > SIP Settings.

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Chapter 21The Status Screen

21.2.1 Packet Statistics

Click Status > Packet Statistics to open this screen. This read-only screen displays information about the data transmission through the WiMAX Device. To configure these settings, go to the corresponding area in the Advanced screens.

Figure 123 Packet Statistics

The following table describes the fields in this screen.

Table 114 Packet Statistics

LABEL DESCRIPTION

PortThis column displays each interface of the WiMAX Device. Status This field indicates whether or not the WiMAX Device is using the

TxPkts This field displays the number of packets transmitted on this interface. RxPkts This field displays the number of packets received on this interface. Collisions This field displays the number of collisions on this port. Tx B/s This field displays the number of bytes transmitted in the last second. Rx B/s This field displays the number of bytes received in the last second. Up Time This field displays the elapsed time this interface has been connected. System up Time This is the elapsed time the system has been on. Poll Interval(s) Type the time interval for the browser to refresh system statistics.

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Set Interval Click this button to apply the new poll interval you entered in the Poll

Stop Click this button to halt the refreshing of the system statistics.

interface. For the WAN interface, this field displays the port speed and duplex

setting when the WiMAX Device is connected to a WiMAX network, and Down when the WiMAX Device is not connected to a WiMAX network.

For the LAN interface, this field displays the port speed and duplex setting when the WiMAX Device is using the interface and Down when the WiMAX Device is not using the interface.

For the WLAN interface, it displays the transmission rate when WLAN is enabled or Down when WLAN is disabled.

Interval field above.

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21.2.2 WiMAX Site Information

Click Status > WiMAX Site Information to open this screen. This read-only screen shows WiMAX frequency information for the WiMAX Device. These settings can be configured in the ADVANCED > WAN Configuration > WiMAX Configuration screen.

Figure 124 WiMAX Site Information

Chapter 21The Status Screen

The following table describes the labels in this screen.

Table 115 WiMAX Site Information

LABEL DESCRIPTION

DL Frequency [0] ~ [19]

These fields show the downlink frequency settings in kilohertz (kHz). These settings determine how the WiMAX Device searches for an available wireless connection.

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21.2.3 DHCP Table

Click Status > DHCP Table to open this screen. This read-only screen shows the IP addresses, Host Names and MAC addresses of the devices currently connected to the WiMAX Device. These settings can be configured in the ADVANCED > LAN Configuration > DHCP Setup screen.

Figure 125 DHCP Table

Each field is described in the following table.

Table 116 DHCP Table

LABEL DESCRIPTION

#The number of the item in this list. IP AddressThis field displays the IP address the WiMAX Device assigned to a

Host NameThis field displays the system name of the computer to which the

MAC AddressThis field displays the MAC address of the computer to which the

RefreshClick this button to update the table data.

computer in the network.

WiMAX Device assigned the IP address.

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21.2.4 VoIP Statistics

Click Status > DHCP Table to open this screen. This read-only screen shows SIP registration information, status of calls and VoIP traffic statistics. These settings can be configured in the VOICE > Service Configuration > SIP Setting screen.

Figure 126 VoIP Statistics

Chapter 21The Status Screen

Each field is described in the following table.

Table 117 VoIP Statistics

LABEL DESCRIPTION

SIP Status PortThis column displays each SIP account in the WiMAX Device. StatusThis field displays the current registration status of the SIP account.

You can change this in the Status screen.

Registered - The SIP account is registered with a SIP server.

account with the SIP server, the attempt failed. The WiMAX Device

automatically tries to register the SIP account when you turn on the

WiMAX Device or when you activate it.

Inactive - The SIP account is not active. You can activate it in VOICE

> SIP > SIP Settings.

Last Registration

URIThis field displays the account number and service domain of the SIP

ProtocolThis field displays the transport protocol the SIP account uses. SIP

Message

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Waiting Last Incoming

Number

This field displays the last time you successfully registered the SIP

account. It displays N/A if you never successfully registered this

account.

account. You can change these in VOICE > SIP > SIP Settings.

accounts always use UDP.

This field indicates whether or not there are any messages waiting for

the SIP account.

This field displays the last number that called the SIP account. It

displays N/A if no number has ever dialed the SIP account.

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Table 117 VoIP Statistics

LABEL DESCRIPTION

Last Outgoing Number

Call Statistics PhoneThis field displays the WiMAX Device’s phone port number. HookThis field indicates whether the phone is on the hook or off the hook.

StatusThis field displays the current state of the phone call.

CodecThis field displays what voice codec is being used for a current VoIP call

Peer NumberThis field displays the SIP number of the party that is currently engaged

DurationThis field displays how long the current call has lasted. Tx PktsThis field displays the number of packets the WiMAX Device has

Rx PktsThis field displays the number of packets the WiMAX Device has

Tx B/sThis field displays how quickly the WiMAX Device has transmitted

Rx B/sThis field displays how quickly the WiMAX Device has received packets

Poll Interval(s)Enter how often you want the WiMAX Device to update this screen, and

Set IntervalClick this to make the WiMAX Device update the screen based on the

StopClick this to make the WiMAX Device stop updating the screen.

This field displays the last number the SIP account called. It displays

N/A if the SIP account has never dialed a number.

On - The phone is hanging up or already hung up.

Off - The phone is dialing, calling, or connected.

N/A - There are no current VoIP calls, incoming calls or outgoing calls

being made.

DIAL - The callee’s phone is ringing.

RING - The phone is ringing for an incoming VoIP call.

Process - There is a VoIP call in progress.

DISC - The callee’s line is busy, the callee hung up or your phone was

left off the hook.

through a phone port.

in a VoIP call through a phone port.

transmitted in the current call.

received in the current call.

packets in the current call. The rate is the average number of bytes

transmitted per second.

in the current call. The rate is the average number of bytes transmitted

per second.

click Set Interval.

amount of time you specified in Poll Interval.

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21.2.5 WiMAX Profile

Click Status > WiMAX Profile to open this screen. This read-only screen displays information about the security settings you are using. To configure these settings, go to the ADVANCED > WAN Configuration > Internet Connection screen.

Note: Not all WiMAX Device models have all the fields shown here. Figure 127 WiMAX Profile

Chapter 21The Status Screen

The following table describes the labels in this screen.

Table 118 The WiMAX Profile Screen

LABEL DESCRIPTION

UserThis is the username for your Internet access account. PasswordThis is the password for your Internet access account. The

password displays as a row of asterisks for security purposes.

Anonymous IdentityThis is the anonymous identity provided by your Internet Service

Provider. Anonymous identity (also known as outer identity) is used with EAP-TTLS encryption.

PKMThis field displays the Privacy Key Management version number.

PKM provides security between the WiMAX Device and the base station. See the WiMAX security appendix for more information.

AuthenticationThis field displays the user authentication method. Authentication

is the process of confirming the identity of a user (by means of a username and password, for example).

EAP-TTLS allows an MS/SS and a base station to establish a secure link (or ‘tunnel’) with an AAA (Authentication, Authorization and Accounting) server in order to exchange authentication information. See the WiMAX security appendix for more details.

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Table 118 The WiMAX Profile Screen (continued)

LABEL DESCRIPTION

TTLS Inner EAPThis field displays the type of secondary authentication method.

Auth ModeThis is the authentication mode. The WiMAX Device supports the

CertificateThis is the security certificate the WiMAX Device uses to

Once a secure EAP-TTLS connection is established, the inner EAP is the protocol used to exchange security information between the mobile station, the base station and the AAA server to authenticate the mobile station. See the WiMAX security appendix for more details.

The WiMAX Device supports the following inner authentication types:

• CHAP (Challenge Handshake Authentication Protocol)

• MSCHAP (Microsoft CHAP)

• MSCHAPV2 (Microsoft CHAP version 2)

• PAP (Password Authentication Protocol)

following authentication modes:

• User Only

• Device Only with Cert

• Certs and User Authentication

authenticate the AAA server, if one is available.

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PART VI

Troubleshooting

and Specifications

Troubleshooting (267)

Product Specifications (275)

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CHAPTER 22

Troubleshooting

This chapter offers some suggestions to solve problems you might encounter. The potential problems are divided into the following categories:

• Power, Hardware Connections, and LEDs

• WiMAX Device Access and Login

• Internet Access

• Phone Calls and VoIP

• Reset the WiMAX Device to Its Factory Defaults

22.1 Power, Hardware Connections, and LEDs

The WiMAX Device does not turn on. None of the LEDs turn on.

1 Make sure you are using the power adapter or cord included with the WiMAX

Device.

2 Make sure the power adapter or cord is connected to the WiMAX Device and

plugged in to an appropriate power source. Make sure the power source is turned on.

3 Disconnect and re-connect the power adapter or cord to the WiMAX Device.

4 If the problem continues, contact the vendor.

One of the LEDs does not behave as expected.

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1 Make sure you understand the normal behavior of the LED. See Section 1.2.1 on

page 34 for more information.

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2 Check the hardware connections. See the Quick Start Guide.

3 Inspect your cables for damage. Contact the vendor to replace any damaged

cables.

4 Disconnect and re-connect the power adapter to the WiMAX Device.

5 If the problem continues, contact the vendor.

22.2 WiMAX Device Access and Login

I forgot the IP address for the WiMAX Device.

1 The default IP address is http://192.168.100.1.

2 If you changed the IP address and have forgotten it, you might get the IP address

of the WiMAX Device by looking up the IP address of the default gateway for your computer. To do this in most Windows computers, click Start > Run, enter cmd, and then enter ipconfig. The IP address of the Default Gateway might be the IP address of the WiMAX Device (it depends on the network), so enter this IP address in your Internet browser.

3 If this does not work, you have to reset the WiMAX Device to its factory defaults.

See Section 22.1 on page 267.

I forgot the password.

1 The default password is 1234.

2 If this does not work, you have to reset the WiMAX Device to its factory defaults.

See Section 11.5 on page 142.

I cannot see or access the Login screen in the web configurator.

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1 Make sure you are using the correct IP address.

• The default IP address is http://192.168.100.1.

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• If you changed the IP address (Section 5.2 on page 68), use the new IP address.

• If you changed the IP address and have forgotten it, see the troubleshooting suggestions for I forgot the IP address for the WiMAX Device.

2 Check the hardware connections, and make sure the LEDs are behaving as

expected. See the Quick Start Guide and Section 1.2.1 on page 34.

3 Make sure your Internet browser does not block pop-up windows and has

JavaScript and Java enabled. See Appendix D on page 327.

4 If there is a DHCP server on your network, make sure your computer is using a

dynamic IP address. Your WiMAX Device is a DHCP server by default. If there is no DHCP server on your network, make sure your computer’s IP

address is in the same subnet as the WiMAX Device. See Appendix E on page 337.

5 Reset the WiMAX Device to its factory defaults, and try to access the WiMAX

Device with the default IP address. See Section 11.6 on page 143.

6 If the problem continues, contact the network administrator or vendor, or try one

of the advanced suggestions.

Advanced Suggestions

• Try to access the WiMAX Device using another service, such as Telnet. If you can access the WiMAX Device, check the remote management settings and firewall rules to find out why the WiMAX Device does not respond to HTTP.

• If your computer is connected wirelessly, use a computer that is connected to a LAN/ETHERNET port.

I can see the Login screen, but I cannot log in to the WiMAX Device.

1 Make sure you have entered the user name and password correctly. The default

user name is admin, and the default password is 1234. These fields are casesensitive, so make sure [Caps Lock] is not on.

2 You cannot log in to the web configurator while someone is using Telnet to access

the WiMAX Device. Log out of the WiMAX Device in the other session, or ask the person who is logged in to log out.

3 Disconnect and re-connect the power adapter or cord to the WiMAX Device.

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4 If this does not work, you have to reset the WiMAX Device to its factory defaults.

See Section 11.5 on page 142.

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I cannot Telnet to the WiMAX Device.

See the troubleshooting suggestions for I cannot see or access the Login screen in

the web configurator. Ignore the suggestions about your browser.

22.3 Internet Access

I cannot access the Internet.

1 Check the hardware connections, and make sure the LEDs are behaving as

expected. See the Quick Start Guide and Section 1.2.1 on page 34.

2 Make sure you entered your ISP account information correctly in the wizard.

These fields are case-sensitive, so make sure [Caps Lock] is not on.

3 Check your security settings. In the web configurator, go to the Status screen.

Click the WiMAX Profile link in the Summary box and make sure that you are using the correct security settings for your Internet account.

4 Check your WiMAX settings. The WiMAX Device may have been set to search the

wrong frequencies for a wireless connection. In the web configurator, go to the Status screen. Click the WiMAX Site Information link in the Summary box and ensure that the values are correct. If the values are incorrect, enter the correct frequency settings in the ADVANCED > WAN Configuration > WiMAX Configuration screen. If you are unsure of the correct values, contact your service provider.

5 If you are trying to access the Internet wirelessly, make sure the wireless settings

in the wireless client are the same as the settings in the AP.

6 Disconnect all the cables from your WiMAX Device, and follow the directions in the

Quick Start Guide again.

7 If the problem continues, contact your ISP.

I cannot access the Internet any more. I had access to the Internet (with the

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WiMAX Device), but my Internet connection is not available any more.

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1 Check the hardware connections, and make sure the LEDs are behaving as

expected. See the Quick Start Guide and Section 1.2.1 on page 34.

2 Disconnect and re-connect the power adapter to the WiMAX Device.

3 If the problem continues, contact your ISP.

The Internet connection is slow or intermittent.

1 The quality of the WiMAX Device’s wireless connection to the base station may be

poor. Poor signal reception may be improved by moving the WiMAX Device away from thick walls and other obstructions, or to a higher floor in your building.

2 There may be radio interference caused by nearby electrical devices such as

microwave ovens and radio transmitters. Move the WiMAX Device away or switch the other devices off. Weather conditions may also affect signal quality.

3 As well as having an external antenna connector, the MAX-210HW2 is equipped

with an internal directional antenna. If you know the location of the base station, orient the front of the WiMAX Device (the side with the LEDs) towards the base station. If you do not know the location of the base station, experiment by moving the WiMAX Device while observing the Strength Indicator LEDs for an increase in received signal strength. The MAX-200HW2 and MAX-230HW2 do not have internal antennas.

4 There might be a lot of traffic on the network. Look at the LEDs, and check Section

1.2.1 on page 34. If the WiMAX Device is sending or receiving a lot of information,

try closing some programs that use the Internet, especially peer-to-peer applications.

5 Disconnect and re-connect the power adapter to the WiMAX Device.

6 If the problem continues, contact the network administrator or vendor, or try one

of the advanced suggestions.

The Internet connection disconnects.

1 Check your WiMAX link and signal strength using the WiMAX Link and Strength

Indicator LEDs on the device.

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2 Contact your ISP if the problem persists.

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22.4 Phone Calls and VoIP

The telephone port won’t work or the telephone lacks a dial tone.

1 Check the telephone connections and telephone wire.

2 Make sure you have the VOICE > Service Configuration > SIP Settings

screen properly configured (Chapter 12 on page 147).

I can access the Internet, but cannot make VoIP calls.

1 Make sure you have the VOICE > Service Configuration > SIP Settings

screen properly configured (Chapter 12 on page 147).

2 The VoIP LED should come on. Make sure that your telephone is connected to the

VoIP port (see the Quick Start Guide for information on connecting telephone

cables to the these ports).

3 You can also check the VoIP status in the Status screen.

4 If the VoIP settings are correct, use speed dial to make peer-to-peer calls. If you

cannot make a call using speed dial, there may be something wrong with the SIP server. Contact your VoIP service provider.

Problems With Multiple SIP Accounts

You can set up two SIP accounts on your WiMAX Device. By default your WiMAX Device uses SIP account 1 for outgoing calls, and it uses SIP accounts 1 and 2 for incoming calls. With this setting, you always use SIP account 1 for your outgoing calls and you cannot distinguish which SIP account the calls are coming in through. If you want to control the use of different dialing plans for accounting purposes or other reasons, you need to configure your phone port in order to control which SIP account you are using when placing or receiving calls.

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22.5 Reset the WiMAX Device to Its Factory Defaults

If you reset the WiMAX Device, you lose all of the changes you have made. The WiMAX Device re-loads its default settings, and the password resets to 1234. You have to make all of your changes again.

You will lose all of your changes when you push the Reset button.

To reset the WiMAX Device,

1 Make sure the Power LED is on and not blinking.

2 Press and hold the Reset button for five to ten seconds. Release the Reset button

when the Power LED begins to blink. The default settings have been restored.

If the WiMAX Device restarts automatically, wait for the WiMAX Device to finish restarting, and log in to the web configurator. The password is “1234”.

If the WiMAX Device does not restart automatically, disconnect and reconnect the WiMAX Device’s power. Then, follow the directions above again.

22.5.1 Pop-up Windows, JavaScripts and Java Permissions

Please see Appendix D on page 327.

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CHAPTER 23

Product Specifications

This chapter gives details about your WiMAX Device’s hardware and firmware features.

Table 119 IDU Hardware Specifications

FEATUREDESCRIPTION

Device NameMAX-306HW2-IDU Dimension (W x D x H)216 mm x 164 mm x 52 mm Weight450 g Power48V DC, 1.25A Ethernet Ports4 RJ-45 Ethernet ports Phone Ports2 RJ-11 phone ports Power over Ethernet (PoE)Provides Power over Ethernet via PoE port. Wireless LAN AntennaExternal dipole, 2dBi gain. Wireless LAN Antenna

Connector Operation Environmental Temperature: 0oC ~ 45oC

1 R-SMA connector for external wireless LAN antenna

Humidity: 10% ~ 90% RH

Storage Environmental Temperature: -25oC ~ 55oC

Humidity: 10% ~ 95% RH

CertificationSafety

CSA 60950-1-07

EMI & EMS

CE certification & WiMAX Forum Wave II Compliance

Table 120 Indoor Wireless LAN Specification

FEATUREDESCRIPTION

Standard IEEE802.11b/g compliant Transmit Output Power802.11b: 17 ± 2dBm @11Mbps (Typical 18dBm)

802.11g: 14 ± 2dBm @54Mbps (Typical 15dBm)

Receiver Sensitivity -70dBm @54M, -85dBm @11M

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Table 121 ODU Hardware Specifications

FEATUREDESCRIPTION

Device NameMAX-306

Dimension (W x D x H)231 mm x 236 mm x 69.6 mm Weight4 kg including the mount kits Data/Power PortIDU end: RJ-45 Connector

WiMAX AntennaMAX-306: CROSS- Polarization 12dBi (Built-in Antenna)

Physical Connector1 Vent Connector Operation Environmental Temperature: -40oC ~ 60oC

Storage Environmental Temperature: -40oC ~ 65oC

CertificationSafety

MAX-316

ODU end: RJ-45 Connector

MAX-316: CROSS- Polarization 14dBi (Built-in Antenna)

Humidity: 10% ~ 90% RH

Humidity: 10% ~ 95% RH

EN60950-1 (CE-LVD & CB by TUV)

EMI & EMS

FCC certification & WiMAX Forum Wave II Compliance CE certification & WiMAX Forum Wave II Compliance

Other

Water Tightness: IP65 Wind Resistance Testing: Hurricane/Wind Speed

56.1-61.2(m/s)

Table 122 Outdoor Wireless LAN Specification

FEATUREDESCRIPTION

Standard IEEE 802.16e-2005 ModulationQPSK, 16QAM, 64QAM (DL Only) Duplex modeMTDD WiMAX BandwidthMAX-306: 2.5-2.7 GHz (5MHz/10MHz)

MAX-316: 3.4-3.6 GHz (5MHz/7MHz/10MHz) Channel Bandwidth / FFT size5MHz / 512FFT, 7MHz / 1024 FFT and 10MHz / 1024FFT Sensitivity96dBm @ QPSK 1/2 Data RateAggregate throughput up to 30 Mbps Maximum Output Power at

Antenna Port

26dBm

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276

User’s Guide

PART VII

Appendices and

Index

WiMAX Security (279)

Setting Up Your Computer’s IP Address (283)

Pop-up Windows, JavaScripts and Java Permissions (327)

IP Addresses and Subnetting (337)

Importing Certificates (349)

SIP Passthrough (381)

Common Services (383)

Legal Information (387)

Customer Support (391)

Company Confidential

277

Company Confidential

278

APPENDIX A

WiMAX Security

Wireless security is vital to protect your wireless communications. Without it, information transmitted over the wireless network would be accessible to any networking device within range.

User Authentication and Data Encryption

The WiMAX (IEEE 802.16) standard employs user authentication and encryption to ensure secured communication at all times.

User authentication is the process of confirming a user’s identity and level of authorization. Data encryption is the process of encoding information so that it cannot be read by anyone who does not know the code.

WiMAX uses PKMv2 (Privacy Key Management version 2) for authentication, and CCMP (Counter Mode with Cipher Block Chaining Message Authentication Protocol) for data encryption.

WiMAX supports EAP (Extensible Authentication Protocol, RFC 2486) which allows additional authentication methods to be deployed with no changes to the base station or the mobile or subscriber stations.

PKMv2

PKMv2 is a procedure that allows authentication of a mobile or subscriber station and negotiation of a public key to encrypt traffic between the MS/SS and the base station. PKMv2 uses standard EAP methods such as Transport Layer Security (EAP-TLS) or Tunneled TLS (EAP-TTLS) for secure communication.

In cryptography, a ‘key’ is a piece of information, typically a string of random numbers and letters, that can be used to ‘lock’ (encrypt) or ‘unlock’ (decrypt) a message. Public key encryption uses key pairs, which consist of a public (freely available) key and a private (secret) key. The public key is used for encryption and the private key is used for decryption. You can decrypt a message only if you

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have the private key. Public key certificates (or ‘digital IDs’) allow users to verify each other’s identity.

User’s Guide

279

Appendix AWiMAX Security

RADIUS

RADIUS is based on a client-server model that supports authentication, authorization and accounting. The base station is the client and the server is the RADIUS server. The RADIUS server handles the following tasks:

• Authentication Determines the identity of the users.

• Authorization Determines the network services available to authenticated users once they are

connected to the network.

• Accounting Keeps track of the client’s network activity.

RADIUS is a simple package exchange in which your base station acts as a message relay between the MS/SS and the network RADIUS server.

Types of RADIUS Messages

The following types of RADIUS messages are exchanged between the base station and the RADIUS server for user authentication:

• Access-Request Sent by an base station requesting authentication.

• Access-Reject Sent by a RADIUS server rejecting access.

• Access-Accept Sent by a RADIUS server allowing access.

• Access-Challenge Sent by a RADIUS server requesting more information in order to allow access.

The base station sends a proper response from the user and then sends another Access-Request message.

The following types of RADIUS messages are exchanged between the base station and the RADIUS server for user accounting:

• Accounting-Request Sent by the base station requesting accounting.

• Accounting-Response Sent by the RADIUS server to indicate that it has started or stopped accounting.

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In order to ensure network security, the access point and the RADIUS server use a shared secret key, which is a password they both know. The key is not sent over

280

User’s Guide

+ 125 hidden pages