IMPORTANT!
READ CAREFULLY BEFORE USE.
KEEP THIS GUIDE FOR FUTURE REFERENCE.
This is a series User’s Guide. Screenshots and graphics in this book may differ slightly from what you see
due to differences in your product firmware or your computer operating system. Every effort has been
made to ensure that the information in this manual is accurate.
Related Documentation
•Quick Start Guide
The Quick Start Guide shows how to connect the Zyxel Device.
•More Information
Go to support.zyxel.com to find other information on the Zyxel Device
.
LTE Series User’s Guide
2
Document Conventions
Warnings and Notes
These are how warnings and notes are shown in this guide.
Warnings tell you about things that could harm you or your Zyxel
Device.
Note: Notes tell you other important information (for example, other things you may need to
configure or helpful tips) or recommendations.
Syntax Conventions
• The LTE device in this user’s guide will be referred to as the “Zyxel Device”.
• Product labels, screen names, field labels and field choices are all in bold font.
• A right angle bracket ( > ) within a screen name denotes a mouse click. For example, Network Setting > Routing > DNS Route means you first click Network Setting in the navigation panel, then the Routing
submenu, and then finally the DNS Route tab to get to that screen.
Icons Used in Figures
Figures in this user guide may use the following generic icons. The Zyxel Device icon is not an exact
representation of your Zyxel Device.
DNS ....................................................................................................................................................... 186
USB Service .......................................................................................................................................... 190
MAC Filter ............................................................................................................................................ 206
Parental Control ................................................................................................................................. 208
Traffic Status ....................................................................................................................................... 239
VoIP Status ........................................................................................................................................... 242
WLAN Station Status ........................................................................................................................... 250
Cellular WAN Status ........................................................................................................................... 252
System .................................................................................................................................................. 258
User Account ...................................................................................................................................... 259
Time Settings ........................................................................................................................................ 269
3.3 Time Zone ........................................................................................................................................ 45
3.4 The Internet Connection Setup ..................................................................................................... 46
3.4.1 Successful Internet Connection .......................................................................................... 46
3.4.2 Unsuccessful Internet Connection ...................................................................................... 47
4.5.1 Configuring a Firewall Rule .................................................................................................. 63
4.5.2 Parental Control .................................................................................................................... 65
4.5.3 Configuring a MAC Address Filter ....................................................................................... 70
4.6 Internet Calls ................................................................................................................................... 71
4.6.1 Configuring VoIP ................................................................................................................... 71
4.6.2 Adding a SIP Service Provider ............................................................................................. 71
4.6.3 Adding a SIP Account .......................................................................................................... 72
4.6.4 Configuring a Phone ............................................................................................................ 73
4.6.5 Making a VoIP Call ............................................................................................................... 74
4.6.6 Making a VoLTE Phone Call ................................................................................................. 75
7.1.1 What You Can Do in this Chapter ..................................................................................... 110
7.1.2 What You Need to Know ................................................................................................... 110
7.2 General Settings ........................................................................................................................... 111
7.2.1 No Security ........................................................................................................................... 113
7.2.2 More Secure (WPA2-PSK) ...................................................................................................114
7.3 Guest/More AP ............................................................................................................................. 115
7.4 More AP Edit .................................................................................................................................. 116
7.5 MAC Authentication .................................................................................................................... 119
8.1.1 What You Can Do in this Chapter ..................................................................................... 142
8.1.2 What You Need To Know ................................................................................................... 142
8.2 LAN Setup ...................................................................................................................................... 144
9.3 DNS Route ...................................................................................................................................... 168
9.3.1 Add/Edit DNS Route ........................................................................................................... 168
11.1 DNS Overview ............................................................................................................................. 186
11.1.1 What You Can Do in this Chapter ................................................................................... 186
11.1.2 What You Need To Know ................................................................................................. 187
11.2 DNS Entry ..................................................................................................................................... 187
11.2.1 Add/Edit DNS Entry ........................................................................................................... 188
11.3 Dynamic DNS .............................................................................................................................. 188
Chapter 12
USB Service.......................................................................................... .... .........................................190
12.1 USB Service Overview ................................................................................................................ 190
12.1.1 What You Need To Know ................................................................................................. 190
12.1.2 Before You Begin ............................................................................................................... 191
12.2 USB Service .................................................................................................................................. 191
12.2.1 Add New Share ................................................................................................................. 193
12.2.2 The Add New User Screen ............................................................................................... 194
13.4.1 Add Customized Service ..................................................................................................198
13.5 Access Control (Rules) ............................................................................................................... 199
13.5.1 Add New ACL Rule Screen .............................................................................................. 200
13.6 DoS ............................................................................................................................................... 202
MAC Filter .........................................................................................................................................206
14.1 MAC Filter Overview ................................................................................................................... 206
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Table of Contents
14.2 MAC Filter .................................................................................................................................... 206
14.2.1 Add New Rule ................................................................................................................... 207
16.3 Trusted CA ................................................................................................................................... 216
16.4 Import Trusted CA Certificate ................................................................................................... 217
16.5 View Trusted CA Certificate ...................................................................................................... 217
17.7 Call History ................................................................................................................................... 233
17.7.1 Call History Screen ............................................................................................................ 233
Traffic Status .....................................................................................................................................239
19.1 Traffic Status Overview ............................................................................................................... 239
19.1.1 What You Can Do in this Chapter ................................................................................... 239
19.2 WAN Status .................................................................................................................................. 239
19.3 LAN Status .................................................................................................................................... 240
Chapter 20
VoIP Status........................................................................................................................................242
20.1 VoIP Status Screen ...................................................................................................................... 242
25.1 System Overview ........................................................................................................................ 258
25.2 System .......................................................................................................................................... 258
Chapter 26
User Account.............................................................. ... .... ............................................ ...................259
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Table of Contents
26.1 User Account Overview ............................................................................................................. 259
26.2 User Account .............................................................................................................................. 259
26.2.1 User Account Add/Edit .................................................................................................... 260
Time Settings.....................................................................................................................................269
29.1 Time Settings Overview .............................................................................................................. 269
29.2 Time .............................................................................................................................................. 269
The Zyxel Device is an LTE (Long Term Evolution) router that supports (but not limited to) the following:
•WAN Backup
• Gigabit Ethernet connection
• DHCP (Dynamic Host Configuration Protocol) server
• NAT (Network Address Translation)
• DMZ (Demilitarized Zone)
• Port Forwarding/Triggering
• ALG (Application Layer Gateway)
• Embedded Bridge/Router mode
• Dynamic DNS (Domain Name System) for the first APN (Access Point Name)
• Static/Dynamic Route setting for RIP (Routing Information Protocol)
• Remote Management under Bridge mode
• Address Resolution Protocol (ARP)
• Firewall that uses Stateful Packet Inspection (SPI) technology
• Protects against Denial of Service (DoS) attacks
• Filter of LAN MAC address, LAN IP address and URLs
• Local and remote device management
• Firmware upgrade via TR-069 and Web Configurator
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Chapter 1 Introduction
The embedded Web-based Configurator enables straightforward management and maintenance. Just
insert the SIM card (with an active data plan) and make the hardware connections. See the Quick Start
Guide for how to do the hardware installation, wall/pole mounting, and Internet setup.
Note: These are the theoretical downlink/uplink rates. LTE speed is affected by strength of
signal, network congestion, LTE band(s) or frequency(-ies) to which your Zyxel Device is
connected, and so forth.
1.2 Application for the Zyxel Device
Wireless WAN
The Zyxel Device can connect to the Internet through a 2G/3G/4G LTE SIM card to access a wireless
WAN connection. Just insert a SIM card into the SIM card slot at the bottom of the Zyxel Device.
Note: You must insert the SIM card into the card slot before turning on the Zyxel Device.
You can install two external antennas to improve your wireless WAN signal strength. See Table 1 on page
16 for the feature differences.
Wireless LAN (WiFi)
Wireless clients can connect to the Zyxel Device to access network resources and the Internet. The Zyxel
Device supports WiFi Protected Setup (WPS), which allows you to quickly set up a wireless network with
strong security.
Figure 1 Zyxel Device’s Wireless LAN
Internet Access
Your Zyxel Device provides shared Internet access by connecting to a cellular network. A computer can
connect to the Zyxel Device’s PoE injector or a LAN port for configuration via the Web Configurator.
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Chapter 1 Introduction
Figure 2 Zyxel Device’s Internet Access Application
Carrier Aggregation (CA) is a technology to deliver high downlink data rates by combining more than
one carrier in the same or different bands together.
Figure 3 Zyxel Device’s CA Application
Ethernet WAN (LTE3301-PLUS / LTE5388-M804 / LTE5398-M904 / LTE3316-M604)
If you have another broadband modem or router available, you can use the Ethernet WAN port and
then connect it to the broadband modem or router. This way, you can access the Internet via an
Ethernet connection and still use the Firewall function on the Zyxel Device.
Note: For LTE3301-PLUS, convert LAN port number four as a WAN port first. See Section 6.4 on
page 99 for more information about the Network Setting > Broadband > Ethernet WAN
screen.
Note: For LTE5388-M804 / LTE5398-M904 / LTE3316-M604, convert LAN port number one as a
WAN port first. See Section 6.4 on page 99 for more information about the Network Setting > Broadband > Ethernet WAN screen.
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Chapter 1 Introduction
Figure 4 Zyxel Device’s Internet Access Application: Ethernet WAN
1.2.1 WAN Priority (LTE3301-PLUS / LTE5388-M804 / LTE5398-M904 / LTE3316M604)
The WAN connection priority is as follows:
1Ethernet WAN
2Cellular WAN (3G/4G)
1.3 Manage the Zyxel Device
Use the Web Configurator for management of the Zyxel Device using a (supported) web browser.
1.4 Good Habits for Managing the Zyxel Device
Do the following things regularly to make the Zyxel Device more secure and to manage the Zyxel
Device more effectively.
• Change the password. Use a password that’s not easy to guess and that consists of different types of
characters, such as numbers and letters.
• Write down the password and put it in a safe place.
• Back up the configuration (and make sure you know how to restore it). Refer to Section 33.2 on page
280. Restoring an earlier working configuration may be useful if the Zyxel Device becomes unstable or
even crashes. If you forget your password to access the Web Configurator, you will have to reset the
Zyxel Device to its factory default settings. If you backed up an earlier configuration file, you would
not have to totally re-configure the Zyxel Device. You could simply restore your last configuration.
Write down any information your ISP provides you.
1.5 Front and Bottom Panels
The LED indicators are located on the front (LTE7240-M403 / LTE3301-PLUS / LTE5388-M804 / LTE5398-M904
/ LTE3316-M604 / LTE5388-S905)/ the bottom panel (LTE7461-M602 / LTE7480-S905 / LTE7485-S905 /
LTE7490-M904 / LTE7480-M804)/ the rear panel (LTE5388-M804 / LTE5398-M904 / LTE3316-M604).
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Chapter 1 Introduction
The LED indicators are located on the front panel
Front / Top Panels
Figure 5 Front Panel (LTE3301-PLUS)
Figure 6 Front Panel (LTE7240-M403)
Figure 7 Front Panel (LTE5388-M804 / LTE5398-M904)
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Chapter 1 Introduction
Figure 8 Top Panel (LTE5388-M804 / LTE5398-M904 / LTE5388-S905)
RedBlinkingThe Zyxel Device is booting or self-testing.
OnThe Zyxel Device encountered an error.
GreenBlinkingThe Zyxel Device is trying to connect to the Internet.
OnThe Zyxel Device is connected to the Internet.
AmberBlinkingThe Zyxel Device WiFi is on.
Table 6 LTE5388-M804 / LTE5398-M904 LED Descriptions
LEDCOLORSTATUSDESCRIPTION
Power/System or USBGreen OnThe Zyxel Device is receiving power and ready for use.
BlinkingThe Zyxel Device is booting.
OffThe Zyxel Device is not receiving power.
BlueOnThe Zyxel Device is sending/receiving data to/from the USB
device connected to it.
OffThe Zyxel Device does not detect a USB connection through
the USB port.
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Chapter 1 Introduction
Table 6 LTE5388-M804 / LTE5398-M904 LED Descriptions (continued)
LEDCOLORSTATUSDESCRIPTION
Internet/SMSGreenOnThere is Internet connection.
BlinkingThere is a new SMS message.
OffThere is no Internet connection.
LTE/3G Signal Strength GreenOnThe signal strength is excellent.
OrangeOnThe signal strength is fair.
RedOnThe signal strength is poor.
BlinkingThere is no LTE/3G signal or the signal strength is below the poor
level.
WiFi/WPSGreenOnThe WiFi AP is activated.
Blinking
(fast)
Blinking
(slow)
VoiceGreenOn
Blinking
Off
LANGreenOnThe Zyxel Device recognizes an Ethernet cable through the
BlinkingThe Zyxel Device is sending/receiving data through the LAN.
OffThe wireless network is not activated.
Data is being transmitted and received.
The WPS is activated.
A telephone connected to the PHONE port has its receiver off
the hook.
The Zyxel Device is receiving an incoming call.
A telephone connected to the PHONE port has its receiver on
the hook.
LAN port.
Table 7 LTE3316-M604 LED Descriptions
LEDCOLORSTATUSDESCRIPTION
Power WhiteOnThe Zyxel Device is receiving power and functioning
BlinkingThe Zyxel Device is in the process of starting up or default
OffThe Zyxel Device is not receiving power.
InternetWhiteOnThe Zyxel Device’s WAN connection is ready, but there is no
BlinkingThe Zyxel Device is transmitting and receiving data through
OffThe WAN connection is not ready, or has failed.
LTE/3G/EthernetWhiteOnThe Zyxel Device is successfully connected to a 4G network.
Blinking The Zyxel Device is successfully connected to a 3G network.
GreenOnThe Zyxel Device is successfully connected to an Ethernet
LTE/3G Signal Strength GreenOnThe signal strength is good.
OrangeOnThe signal strength is fair.
RedOnThe signal strength is poor.
BlinkingA valid SIM card is inserted, but no signal is detected.
properly.
restoring.
traffic.
the WAN.
WAN network.
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Chapter 1 Introduction
Table 7 LTE3316-M604 LED Descriptions (continued)
LEDCOLORSTATUSDESCRIPTION
WiFi/WPSWhiteOnThis indicates either 5G and 2.4G wireless LAN are both on or
the 5G wireless LAN is on.
Blinking This indicates either 5G and 2.4G WPS are both on or the 5G
WPS is on.
GreenOnThe 2.4G wireless LAN is on, but the Zyxel Device is not
Blinking The Zyxel Device is ready and the 2.4G WPS is on.
VoiceWhiteOnA telephone connected to the PHONE port has its receiver
BlinkingThe Zyxel Device is receiving an incoming call.
OffA telephone connected to the PHONE port has its receiver
LANGreenOnA 10/100 Mbps LAN connection is ready.
BlinkingThe Zyxel Device is sending/receiving data at 10/100 Mbps
OffThe wireless network is not activated.
OrangeOnA 1000 Mbps LAN connection is ready.
BlinkingThe Zyxel Device is sending/receiving data at 1000 Mbps
OffThe wireless network is not activated.
sending/receiving data through the wireless LAN.
on the hook.
off the hook.
through a LAN port.
through a LAN port.
Table 8 LTE5388-S905 LED Descriptions
LEDCOLORSTATUSDESCRIPTION
PowerGreen OnThe Zyxel Device is receiving power and ready for use.
InternetGreenOnThere is an Internet connection.
LTE Signal StrengthGreenOnThe signal strength is excellent.
OrangeOnThe signal strength is fair.
RedOnThe signal strength is poor.
WiFi/WPSGreenOnThe wireless network is activated.
LANGreenOnThe Zyxel Device recognizes an Ethernet cable through the
1.5.2 Panel Ports & Buttons
The connection ports are located on the bottom/rear panels.
BlinkingThe Zyxel Device is booting.
OffThe Zyxel Device is not receiving power.
OffThere is no Internet connection.
BlinkingA valid SIM card is inserted, but no signal is detected.
Blinking The WPS process is in progress.
OffThe WiFi/WPS is not activated.
LAN port.
The following table describes the items on the bottom/rear panels.
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Chapter 1 Introduction
Table 9 Panel Ports and Buttons
LABELSDESCRIPTION
ANT1-ANT2Install the external antennas to strengthen the cellular signal.
USBThe USB port of the Zyxel Device is used for file sharing.
LAN/EthernetConnect a computer via the PoE injector for configuration.
Connect the PoE injector to a power outlet to start the device.
LAN/WANFor LTE5388-M804 / LTE5398-M904 / LTE3316-M604, connect an RJ45 cable to a modem to
connect to the Internet when using a LAN port as a WAN port.
LANFor LTE5388-M804 / LTE5398-M904 / LTE3316-M604 / LTE5388-S905, connect an RJ45 cable to a
computer to connect to the internal network In using a LAN port.
WiFiPress the WLAN (WiFi) button for more than five seconds to enable the wireless function. To set
WPSAfter the wireless function is enabled, press the WLAN button for more than one second but
RESETPress the button for more than five seconds to return the Zyxel Device to the factory defaults.
POWER ButtonPress the POWER button after the power adapter is connected to start the Zyxel Device.
POWER /DC INConnect the power adapter and press the POWER button to start the Zyxel Device.
RebootPress the RESET button for more than 2 seconds but less than 5 seconds, it will cause the system
SIM cardInsert a micro-SIM card into the slot with the chip facing down and the beveled corner in the
PHONEFor LTE5388-M804 / LTE5398-M904 / LTE3316-M604, the phone port is used for VoIP and VoLTE.
INT/EXTFor LTE5388-M804 / LTE5398-M904, the internal/external switch is used for selecting between
up a WiFi connection between the Zyxel Device and a wireless client, press the WPS button for
longer than five seconds for LTE5388-M804 / LTE5398-M904 / LTE5388-S905, and press the WPS
button for two seconds for LTE3316-M604.
less than five seconds to quickly set up a secure wireless connection between the Zyxel
Device and a WPS-compatible client. To enable WPS, press the WPS button for less than five
seconds for LTE5388-M804 / LTE5398-M904 / LTE5388-S905, and press the WPS button for more
than five seconds for LTE3316-M604.
to reboot.
top left corner.
the internal or external LTE antenna.
1.5.3 Turning On/Off WiFi
Use the WPS or WiFi/WPS button on the Zyxel Device to turn on or turn off the wireless network.
Note: Use the WiFi function of the LTE7461-M602 / LTE7480-S905 /LTE7485-S905 / LTE5388-S905 /
LTE7480-M804 / LTE7490-M904 for configuration (for example, connect to the LTE Ally
app of your mobile device to find the optimal LTE signal strength and manage your
LTE7461-M602 / LTE7480-S905 / LTE7485-S905 / LTE5388-S905 / LTE7480-M804 / LTE7490M904).