Default Login Details
User’s Guide
GS1900 Series
GbE Smart Managed Switch
IP Address http://192.168.1.1 (In-band ports)
User Name admin
Password 1234
Version 2.70 Edition 2, 04/2022
Copyright © 2022 Zyxel and/or its affiliates. All Rights Reserved.
IMPORTANT!
READ CAREFULLY BEFORE USE.
KEEP THIS GUIDE FOR FUTURE REFERENCE.
Screenshots and graphics in this book may differ slightly from your product due to differences in your
product firmware or your computer operating system. Every effort has been made to ensure that the
information in this manual is accurate.
Note: This guide is a reference for a series of products. Therefore some features or options in
this guide may not be available in your product.
Note: It is recommended you use the Web Configurator to configure the Switch.
Related Documentation
• Online Help
Click the help link for a description of the fields in the Switch menus.
•More Information
Go to https://businessforum.zyxel.com for product discussions.
•Go to support.zyxel.com to find other information on the Switch
.
GS1900 Series User’s Guide
2
Document Conventions
Warnings and Notes
These are how warnings and notes are shown in this guide.
Warnings tell you about things that could harm you or your device.
Note: Notes tell you other important information (for example, other things you may need to
configure or helpful tips) or recommendations.
Syntax Conventions
• All models may be referred to as the “Switch” in this guide.
• Product labels, screen names, field labels and field choices are all in bold font.
• A right angle bracket ( > ) within a screen name denotes a mouse click. For example, Configuration >
System > Information means you first click Configuration in the navigation panel, then the System sub
menu and finally the Information tab to get to that screen.
Icons Used in Figures
Figures in this user guide may use the following generic icons. The Switch icon is not an exact
representation of your device.
Switch Generic Switch Generic Router
IP Camera Firewall Cell Tower
Printer Server
GS1900 Series User’s Guide
3
Contents Overview
Contents Overview
User’s Guide ......................................................................................................................................16
Getting to Know Your Switch .............................................................................................................. 17
Hardware Installation and Connection ............................................................................................. 25
Hardware Overview ............................................................................................................................. 31
ZON Utility ............................................................................................................................................... 45
Web Configurator ................................................................................................................................. 50
Getting Started ..................................................................................................................................... 61
Technical Reference ........................................................................................................................73
Monitor: System ..................................................................................................................................... 74
Monitor: Port .......................................................................................................................................... 77
Monitor: VLAN ....................................................................................................................................... 86
Monitor: MAC Table ............................................................................................................................. 92
Monitor: Link Aggregation ................................................................................................................... 95
Monitor: Loop Guard ........................................................................................................................... 97
Monitor: Multicast ............................................................................................................................... 100
Monitor: Spanning Tree ...................................................................................................................... 104
Monitor: LLDP ....................................................................................................................................... 110
Monitor: Security ................................................................................................................................. 114
Monitor: Management ...................................................................................................................... 117
Configuration: System ........................................................................................................................ 120
Configuration: Port ............................................................................................................................. 125
Configuration: VLAN .......................................................................................................................... 138
Configuration: MAC Table ................................................................................................................ 149
Configuration: Link Aggregation ...................................................................................................... 152
Configuration: Loop Guard ............................................................................................................... 158
Configuration: Mirror .......................................................................................................................... 161
Configuration: Time Range Group ................................................................................................... 164
Configuration: Multicast .................................................................................................................... 169
Configuration: Spanning Tree ........................................................................................................... 177
Configuration: LLDP ............................................................................................................................ 186
Configuration: QoS ............................................................................................................................. 198
Configuration: Security ...................................................................................................................... 207
Configuration: AAA ............................................................................................................................ 216
Configuration: Management ............................................................................................................ 221
Maintenance ...................................................................................................................................... 238
Troubleshooting .................................................................................................................................. 250
GS1900 Series User’s Guide
4
Table of Contents
Table of Contents
Document Conventions .................................................................. ....................................................3
Contents Overview .............................................................................................................................4
Table of Contents.................................................................................................................................5
Part I: User’s Guide.......................................................................................... 16
Chapter 1
Getting to Know Your Switch ............................................................................................................17
1.1 Introduction ..................................................................................................................................... 17
1.1.1 Hardware Version Information ............................................................................................ 17
1.1.2 Hardware Comparison ......................................................................................................... 19
1.2 Example Applications .................................................................................................................... 20
1.2.1 PoE Example Application ..................................................................................................... 20
1.2.2 Backbone Example Application ......................................................................................... 21
1.2.3 Bridging or Fiber-optic Uplink Example Application .......................................................... 21
1.2.4 Gigabit Ethernet to the Desktop ......................................................................................... 22
1.2.5 IEEE 802.1Q VLAN Application Example ............................................................................. 22
1.2.6 IPv6 Support ........................................................................................................................... 23
1.3 Ways to Manage the Switch ......................................................................................................... 23
1.4 Good Habits for Managing the Switch ........................................................................................24
Chapter 2
Hardware Installation and Connection ...........................................................................................25
2.1 Safety Precautions .......................................................................................................................... 25
2.2 Installation Scenarios ...................................................................................................................... 25
2.3 Desktop Installation Procedure ..................................................................................................... 26
2.4 Wall Mounting ................................................................................................................................. 26
2.4.1 Wall-mounted Installation Requirement ............................................................................. 27
2.5 Rack Mounting ................................................................................................................................ 28
2.5.1 Rack-mounted Installation Requirement ........................................................................... 28
2.5.2 Attaching the Mounting Brackets to the Switch ............................................................... 29
2.5.3 Mounting the Switch on a Rack .......................................................................................... 29
Chapter 3
Hardware Overview...........................................................................................................................31
3.1 Front Panel Connections ............................................................................................................... 31
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Table of Contents
3.1.1 Ethernet Ports ......................................................................................................................... 33
3.1.2 SFP Slots .................................................................................................................................. 33
3.1.3 PoE Mode Button .................................................................................................................. 36
3.2 Rear Panel ....................................................................................................................................... 36
3.2.1 Grounding .............................................................................................................................. 38
3.2.2 Power Connection ................................................................................................................ 40
3.3 LEDs .................................................................................................................................................. 41
3.4 Resetting the Switch ....................................................................................................................... 43
3.5 Rebooting the Switch ..................................................................................................................... 44
Chapter 4
ZON Utility ...........................................................................................................................................45
4.1 Zyxel One Network (ZON) Utility .................................................................................................... 45
4.1.1 Requirements ......................................................................................................................... 45
4.1.2 Run the ZON Utility ................................................................................................................. 46
Chapter 5
Web Configurator...............................................................................................................................50
5.1 Overview ......................................................................................................................................... 50
5.2 Access .............................................................................................................................................. 50
5.3 Navigating the Web Configurator ............................................................................................... 52
5.3.1 Title Bar ................................................................................................................................... 52
5.3.2 Navigation Panel .................................................................................................................. 53
Chapter 6
Getting Started...................................................................................................................................61
6.1 Overview ......................................................................................................................................... 61
6.1.1 What You Can Do in this Chapter ....................................................................................... 61
6.2 Getting Started ............................................................................................................................... 61
6.2.1 Wizard ..................................................................................................................................... 62
Part II: Technical Reference........................................................................... 73
Chapter 7
Monitor: System..................................................................................................................................74
7.1 Overview ......................................................................................................................................... 74
7.1.1 What You Can Do in this Chapter ....................................................................................... 74
7.2 IP Settings ......................................................................................................................................... 74
7.2.1 IPv4 Settings ........................................................................................................................... 74
7.2.2 IPv6 Settings ........................................................................................................................... 75
7.3 Information ...................................................................................................................................... 75
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Table of Contents
Chapter 8
Monitor: Port .......................................................................................................................................77
8.1 Overview ......................................................................................................................................... 77
8.1.1 What You Can Do in this Chapter ....................................................................................... 77
8.2 Port Settings ..................................................................................................................................... 77
8.2.1 Status ...................................................................................................................................... 77
8.2.2 Port Counters ......................................................................................................................... 78
8.2.3 Bandwidth Utilization ............................................................................................................ 80
8.3 PoE Settings ..................................................................................................................................... 81
8.4 Bandwidth Management .............................................................................................................. 83
8.4.1 Bandwidth Control ................................................................................................................ 83
8.5 Storm Control .................................................................................................................................. 84
Chapter 9
Monitor: VLAN.....................................................................................................................................86
9.1 Overview ......................................................................................................................................... 86
9.1.1 What You Can Do in this Chapter ....................................................................................... 86
9.2 VLAN Settings .................................................................................................................................. 86
9.2.1 VLAN ....................................................................................................................................... 86
9.2.2 Port .......................................................................................................................................... 87
9.2.3 VLAN Port ............................................................................................................................... 88
9.3 Guest VLAN ..................................................................................................................................... 89
9.4 Voice VLAN ..................................................................................................................................... 90
Chapter 10
Monitor: MAC Table...........................................................................................................................92
10.1 Overview ....................................................................................................................................... 92
10.1.1 What You Can Do in this Chapter ..................................................................................... 93
10.2 MAC Table ..................................................................................................................................... 93
Chapter 11
Monitor: Link Aggregation ................................................................................................................95
11.1 Overview ....................................................................................................................................... 95
11.1.1 What You Can Do in this Chapter ..................................................................................... 95
11.2 Link Aggregation .......................................................................................................................... 95
Chapter 12
Monitor: Loop Guard .........................................................................................................................97
12.1 Overview ....................................................................................................................................... 97
12.1.1 What You Can Do in this Chapter ..................................................................................... 98
12.2 Loop Guard ................................................................................................................................... 98
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Table of Contents
Chapter 13
Monitor: Multicast.............................................................................................................................100
13.1 Overview ..................................................................................................................................... 100
13.1.1 What You Can Do in this Chapter ................................................................................... 100
13.2 IGMP Settings .............................................................................................................................. 100
13.2.1 VLAN ................................................................................................................................... 100
13.2.2 Statistics .............................................................................................................................. 101
13.2.3 Group ................................................................................................................................. 102
13.2.4 Router ................................................................................................................................. 103
Chapter 14
Monitor: Spanning Tree....................................................................................................................104
14.1 Overview ..................................................................................................................................... 104
14.1.1 What You Can Do in this Chapter ................................................................................... 104
14.2 Spanning Tree ............................................................................................................................. 104
14.2.1 CIST Settings ....................................................................................................................... 104
14.2.2 CIST Port .............................................................................................................................. 105
14.2.3 MST Settings ....................................................................................................................... 106
14.2.4 MST Port .............................................................................................................................. 107
14.2.5 STP Statistics ........................................................................................................................ 108
Chapter 15
Monitor: LLDP ....................................................................................................................................110
15.1 Overview ..................................................................................................................................... 110
15.1.1 What You Can Do in this Chapter ................................................................................... 110
15.2 LLDP Settings ............................................................................................................................... 110
15.2.1 Statistics Settings ................................................................................................................ 110
15.2.2 Remote Information .......................................................................................................... 111
15.2.3 Overloading ....................................................................................................................... 112
Chapter 16
Monitor: Security ..............................................................................................................................114
16.1 Overview ..................................................................................................................................... 114
16.1.1 What You Can Do in this Chapter ................................................................................... 114
16.2 Port Security ................................................................................................................................. 114
16.3 802.1X Security Settings .............................................................................................................. 115
16.3.1 Port Settings ....................................................................................................................... 115
16.3.2 Authenticated Hosts ......................................................................................................... 116
Chapter 17
Monitor: Management ....................................................................................................................117
17.1 Overview ..................................................................................................................................... 117
17.1.1 What You Can Do in this Chapter ................................................................................... 117
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Table of Contents
17.2 Syslog ........................................................................................................................................... 117
17.3 Error Disable ................................................................................................................................. 118
Chapter 18
Configuration: System ..................................................................... ... .... .... .....................................120
18.1 Overview ..................................................................................................................................... 120
18.1.1 What You Can Do in this Chapter ................................................................................... 120
18.2 IP Settings ..................................................................................................................................... 120
18.2.1 IPv4 Settings ....................................................................................................................... 120
18.2.2 IPv6 Settings ....................................................................................................................... 121
18.3 Time .............................................................................................................................................. 122
18.3.1 System Time Settings ......................................................................................................... 122
18.3.2 SNTP Server Settings .......................................................................................................... 123
18.4 Information .................................................................................................................................. 123
18.4.1 System Information Settings .............................................................................................123
Chapter 19
Configuration: Port............................................. .... .... ......................................................................125
19.1 Overview ..................................................................................................................................... 125
19.1.1 What You Can Do in this Chapter ................................................................................... 125
19.2 Port Settings ................................................................................................................................. 125
19.2.1 Port ...................................................................................................................................... 125
19.2.2 Port Edit .............................................................................................................................. 126
19.3 EEE Settings .................................................................................................................................. 127
19.3.1 EEE ....................................................................................................................................... 127
19.3.2 EEE Edit ............................................................................................................................... 128
19.4 PoE Settings ................................................................................................................................. 129
19.4.1 Global Settings .................................................................................................................. 129
19.4.2 Port Settings ....................................................................................................................... 129
19.4.3 PoE Edit ............................................................................................................................... 131
19.5 Bandwidth Management .......................................................................................................... 134
19.5.1 Bandwidth Control ............................................................................................................ 134
19.5.2 Port Rate Edit ..................................................................................................................... 135
19.6 Storm Control .............................................................................................................................. 135
19.6.1 Port Settings ....................................................................................................................... 136
19.6.2 Port Edit .............................................................................................................................. 136
Chapter 20
Configuration: VLAN................. ... .... .... ... ............................................ .... .... ... .... ..............................138
20.1 Overview ..................................................................................................................................... 138
20.1.1 What You Can Do in this Chapter ................................................................................... 138
20.2 VLAN Settings .............................................................................................................................. 139
20.2.1 VLAN ................................................................................................................................... 139
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20.2.2 VLAN Add .......................................................................................................................... 139
20.2.3 Port Settings ....................................................................................................................... 140
20.2.4 Port Edit .............................................................................................................................. 141
20.2.5 VLAN Port ........................................................................................................................... 141
20.3 Guest VLAN ................................................................................................................................. 143
20.3.1 Global Settings .................................................................................................................. 143
20.3.2 Port Settings ....................................................................................................................... 144
20.3.3 Port Edit .............................................................................................................................. 144
20.4 Voice VLAN ................................................................................................................................. 145
20.4.1 Global Settings .................................................................................................................. 145
20.4.2 OUI Settings ........................................................................................................................ 146
20.4.3 OUI Add or Edit .................................................................................................................. 147
20.4.4 Port Settings ....................................................................................................................... 147
20.4.5 Port Edit .............................................................................................................................. 148
Chapter 21
Configuration: MAC Table............................................ .... .... ... ........................................................149
21.1 Overview ..................................................................................................................................... 149
21.1.1 What You Can Do in this Chapter ................................................................................... 149
21.1.2 Static MAC ......................................................................................................................... 149
21.1.3 Static MAC Address .......................................................................................................... 150
21.1.4 Filtering MAC Address ....................................................................................................... 150
21.1.5 Filtering MAC Address (Add) ........................................................................................... 151
21.1.6 Dynamic Age .................................................................................................................... 151
Chapter 22
Configuration: Link Aggregation................................................ .... ... .... .... .....................................152
22.1 Overview ..................................................................................................................................... 152
22.1.1 What You Can Do in this Chapter ................................................................................... 152
22.2 Link Aggregation ........................................................................................................................ 152
22.2.1 Global Settings .................................................................................................................. 152
22.2.2 LAG Management ............................................................................................................ 153
22.2.3 LAG Management (Add) ................................................................................................ 154
22.2.4 LAG Port ............................................................................................................................. 155
22.2.5 LAG Port Edit ...................................................................................................................... 155
22.2.6 LACP Port ........................................................................................................................... 156
22.2.7 LACP Port Edit .................................................................................................................... 157
Chapter 23
Configuration: Loop Guard.............................................. ............................................ .... .... ... ........158
23.1 Overview ..................................................................................................................................... 158
23.2 Loop Guard ................................................................................................................................. 158
23.2.1 Global Settings .................................................................................................................. 158
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23.2.2 Loop Guard Port ............................................................................................................... 159
23.2.3 Port Edit .............................................................................................................................. 159
Chapter 24
Configuration: Mirror....................................... ... ............................................ .... .... .... ... ...................161
24.1 Overview ..................................................................................................................................... 161
24.2 Mirror Settings .............................................................................................................................. 161
24.2.1 Mirror ................................................................................................................................... 161
Chapter 25
Configuration: Time Range Group .................................................................................................164
25.1 Overview ..................................................................................................................................... 164
25.1.1 What You Can Do ............................................................................................................. 164
25.2 Time Range Group ..................................................................................................................... 164
25.2.1 Time Range Group Settings ............................................................................................. 164
25.2.2 Time Range Add ............................................................................................................... 165
25.2.3 Time Range Edit ................................................................................................................. 166
Chapter 26
Configuration: Multicast..................................................................................................................169
26.1 Overview ..................................................................................................................................... 169
26.2 IGMP Settings .............................................................................................................................. 169
26.2.1 Global Settings .................................................................................................................. 169
26.2.2 VLAN Settings ..................................................................................................................... 170
26.2.3 Edit IGMP ............................................................................................................................ 171
26.2.4 Router Port ......................................................................................................................... 172
26.2.5 Add or Edit Router Port ..................................................................................................... 172
26.2.6 Profile Settings .................................................................................................................... 173
26.2.7 Add or Edit Profile .............................................................................................................. 174
26.2.8 Throttling Settings .............................................................................................................. 174
26.2.9 Edit Throttling ..................................................................................................................... 175
Chapter 27
Configuration: Spanning Tree................................................................................... ......................177
27.1 Overview ..................................................................................................................................... 177
27.2 Spanning Tree ............................................................................................................................. 177
27.2.1 Global Settings .................................................................................................................. 177
27.2.2 STP Port ............................................................................................................................... 178
27.2.3 STP Port Edit ........................................................................................................................ 179
27.2.4 CIST Settings ....................................................................................................................... 180
27.2.5 CIST Port .............................................................................................................................. 181
27.2.6 CIST Port Edit ...................................................................................................................... 181
27.2.7 MST Settings ....................................................................................................................... 182
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Table of Contents
27.2.8 Add or Edit MST ................................................................................................................. 183
27.2.9 MST Port Settings ................................................................................................................ 183
27.2.10 MST Port Edit ..................................................................................................................... 184
Chapter 28
Configuration: LLDP..........................................................................................................................186
28.1 Overview ..................................................................................................................................... 186
28.2 LLDP Settings ............................................................................................................................... 186
28.2.1 Global Settings .................................................................................................................. 186
28.2.2 Port Settings ....................................................................................................................... 187
28.2.3 Port Edit .............................................................................................................................. 188
28.2.4 Local Information Settings ................................................................................................ 189
28.2.5 Local Information Edit ....................................................................................................... 191
28.2.6 MED Network Policy .......................................................................................................... 194
28.2.7 MED Network Policy Add or Edit ..................................................................................... 194
28.2.8 MED Port ............................................................................................................................. 196
28.2.9 MED Port Edit ..................................................................................................................... 196
Chapter 29
Configuration: QoS ....................................................... .... .... ... ........................................................198
29.1 Overview ..................................................................................................................................... 198
29.2 General Settings ......................................................................................................................... 198
29.2.1 Port Settings ....................................................................................................................... 198
29.2.2 Port Edit .............................................................................................................................. 199
29.2.3 Queue Settings .................................................................................................................. 200
29.2.4 CoS Mapping .................................................................................................................... 201
29.2.5 DSCP Mapping .................................................................................................................. 202
29.2.6 IP Precedence Mapping .................................................................................................. 203
29.3 Trust Mode ................................................................................................................................... 204
29.3.1 Global Settings .................................................................................................................. 204
29.3.2 Port Settings ....................................................................................................................... 204
29.3.3 Trust Mode Edit .................................................................................................................. 205
Chapter 30
Configuration: Security........................ ... .... .... ............................................ ... .... .... ..........................207
30.1 Overview ..................................................................................................................................... 207
30.2 Port Security ................................................................................................................................. 207
30.2.1 Global Settings .................................................................................................................. 207
30.2.2 Port Settings ....................................................................................................................... 207
30.2.3 Port Edit .............................................................................................................................. 208
30.3 Port Isolation ................................................................................................................................ 209
30.3.1 Port Isolation Settings ........................................................................................................ 209
30.3.2 Port Isolation Edit ............................................................................................................... 210
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Table of Contents
30.4 802.1X Settings ............................................................................................................................ 210
30.4.1 Global Settings .................................................................................................................. 210
30.4.2 Port Settings ....................................................................................................................... 211
30.4.3 Port Edit .............................................................................................................................. 212
30.5 DoS Settings ................................................................................................................................. 213
30.5.1 Global Settings .................................................................................................................. 213
30.5.2 Port Settings ....................................................................................................................... 213
30.5.3 Port Edit .............................................................................................................................. 214
30.5.4 DoS Attack Types .............................................................................................................. 215
Chapter 31
Configuration: AAA.......................... .... ... ............................................ .... .... ... .... ..............................216
31.1 Overview ..................................................................................................................................... 216
31.2 Auth Method ............................................................................................................................... 216
31.2.1 Auth Method Settings ....................................................................................................... 216
31.2.2 Auth Method Add or Edit .................................................................................................216
31.3 RADIUS Settings ........................................................................................................................... 217
31.3.1 RADIUS ................................................................................................................................ 217
31.3.2 RADIUS Add or Edit ............................................................................................................ 218
31.4 TACACS+ Settings ....................................................................................................................... 219
31.4.1 TACACS+ ............................................................................................................................ 219
31.4.2 TACACS+ Add or Edit ....................................................................................................... 219
Chapter 32
Configuration: Management..........................................................................................................221
32.1 Overview ..................................................................................................................................... 221
32.2 Syslog Settings ............................................................................................................................. 221
32.2.1 Global Settings .................................................................................................................. 221
32.2.2 Local Settings ..................................................................................................................... 221
32.2.3 Local Add or Edit ............................................................................................................... 222
32.2.4 Remote Settings ................................................................................................................ 223
32.2.5 Remote Add or Edit .......................................................................................................... 223
32.3 SNMP Settings .............................................................................................................................. 224
32.3.1 Global Settings .................................................................................................................. 224
32.3.2 Community Settings .......................................................................................................... 224
32.3.3 Community Add or Edit .................................................................................................... 225
32.3.4 Group Settings ................................................................................................................... 225
32.3.5 Group Add or Edit ............................................................................................................. 226
32.3.6 User Settings ....................................................................................................................... 227
32.3.7 User Add or Edit ................................................................................................................. 228
32.3.8 Trap Settings ....................................................................................................................... 228
32.3.9 Trap Destination ................................................................................................................ 229
32.3.10 Trap Destination Add or Edit .......................................................................................... 230
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32.4 Error Disable ................................................................................................................................. 231
32.4.1 Error Disable Settings ......................................................................................................... 231
32.5 HTTP/HTTPS ................................................................................................................................... 231
32.5.1 HTTP Settings ...................................................................................................................... 231
32.5.2 HTTPS Settings ..................................................................................................................... 232
32.6 TELNET/SSH ................................................................................................................................... 233
32.6.1 TELNET Settings ................................................................................................................... 233
32.6.2 SSH Settings ........................................................................................................................ 233
32.7 Users Settings ............................................................................................................................... 234
32.7.1 Users .................................................................................................................................... 234
32.7.2 Users Add or Edit ............................................................................................................... 234
32.8 Remote Access Control ............................................................................................................. 235
32.8.1 Global Settings .................................................................................................................. 235
32.8.2 Profile Add or Edit .............................................................................................................. 236
Chapter 33
Maintenance....................................................................................................................................238
33.1 Firmware Upgrade ...................................................................................................................... 238
33.1.1 Overview ............................................................................................................................ 238
33.1.2 Upgrade the firmware from a file on a server ............................................................... 238
33.1.3 Upgrade the firmware from a file on your computer ................................................... 239
33.2 Firmware Management ............................................................................................................. 239
33.2.1 Overview ............................................................................................................................ 239
33.2.2 Select the Active Image .................................................................................................. 240
33.3 Backup a Configuration File ...................................................................................................... 241
33.3.1 Overview ............................................................................................................................ 241
33.3.2 Back up configuration or log files to a server ................................................................ 242
33.3.3 Back up configuration or log files to your computer .................................................... 242
33.4 Restore a Configuration File ...................................................................................................... 242
33.4.1 Overview ............................................................................................................................ 242
33.4.2 Restore the configuration from a file on a server .......................................................... 243
33.4.3 Restore the configuration from a file on your computer ............................................. 243
33.5 Manage Configuration Files ...................................................................................................... 243
33.5.1 Overview ............................................................................................................................ 243
33.6 Reset to Factory Defaults ........................................................................................................... 244
33.6.1 Overview ............................................................................................................................ 244
33.6.2 Reset the Switch to Factory Defaults .............................................................................. 244
33.7 Network Diagnostics ................................................................................................................... 245
33.7.1 Port Test .............................................................................................................................. 245
33.7.2 IPv4 Ping Test ...................................................................................................................... 245
33.7.3 IPv6 Ping Test ...................................................................................................................... 247
33.7.4 Trace Route ....................................................................................................................... 248
33.8 Reboot ......................................................................................................................................... 249
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Table of Contents
33.8.1 Overview ............................................................................................................................ 249
33.8.2 Reboot the Switch ............................................................................................................ 249
Chapter 34
Troubleshooting................................................................................................................................250
34.1 Power, Hardware Connections, and LEDs ............................................................................... 250
34.2 Switch Access and Login ........................................................................................................... 251
34.3 Switch Configuration .................................................................................................................. 252
Appendix A Customer Support ..................................................................................................... 253
Appendix B Legal Information....................................................................................................... 258
Index.................................................................................................................................................265
GS1900 Series User’s Guide
15
PART I
User’s Guide
16
CHAPTER 1
Getting to Know Your Switch
This chapter introduces the main features and applications of the Switch.
1.1 Introduction
The GS1900 series is a new generation Gigabit Ethernet (GbE) Web-Managed Switch.
1.1.1 Hardware Version Information
The GS1900 series have hardware revisions, and the major changes are:
• For the reset Switch back to factory default function, the RESET button is renamed to RESTORE to align
with the rest of the Zyxel Switches
• For the GS1900-24 / GS1900-24EP / GS1900-24HP / GS1900-48 / GS1900-48HP models, the RESET button
is added to support the reboot Switch function.
To find out the hardware version of your Switch, do the following:
• See the back label on the Switch
Figure 1 Example Back Label
Note: The Rev. information is not shown on the back label of the A1 hardware version of
GS1900 Series models.
• On the Web Configurator, see the Model Name and Revision fields in the Status screen.
GS1900 Series User’s Guide
17
Chapter 1 Getting to Know Your Switch
Figure 2 Example Status > Device Information Screen: Model Name and Revision
See the following table to use the back label or the Web Configurator to know the hardware version of
your Switch.
Table 1 GS1900 Series Hardware Version Table
MODEL BACK LABEL (Rev.)
GS1900-8 None GS1900-8 A1
B1 GS1900-8 B1
GS1900-8HP None GS1900-8HP A1
B1 GS1900-8HP B1
B2 GS1900-8HP B2
GS1900-10HP None GS1900-10HP A1
B1 GS1900-10HP B1
GS1900-16 None GS1900-16 A1
B1 GS1900-16 B1
GS1900-24E None GS1900-24E A1
B1 GS1900-24E B1
GS1900-24EP None GS1900-24EP A1
GS1900-24 None GS1900-24 A1
B1 GS1900-24 B1
GS1900-24HP None GS1900-24HP A1
GS1900-24HPv2 B1 GS1900-24HP B1
GS1900-48 None GS1900-48 A1
B1 GS1900-48 B1
GS1900-48HP None GS1900-48HP A1
GS1900-48HPv2 B1 GS1900-48HP B1
WEB CONFIGURATOR
(Model Name + Revision = HARDWARE VERSION)
GS1900 Series User’s Guide
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Chapter 1 Getting to Know Your Switch
1.1.2 Hardware Comparison
This User’s Guide covers the following models. See Table 1 on page 18 for hardware version information.
Table 2 GS1900 Series Hardware Comparison Table 1
MODEL GS1900-8 GS1900-8HP GS1900-10HP GS1900-16
HARDWARE
VERSION
100/1000 Mbps
Port
100/1000 Mbps
PoE Port
1G SFP Slots
Fiber-optic
Desktop Yes Yes Yes Yes
Wall-mount Yes Yes Yes Yes
Rack-mount No No No Yes
Power ON/OFF
Switch
Reboot Function No No No No
Reset to Factory
Default Function
A1 B1 A1 B1 B2 A1 B1 A1 B1
8No No16
No 8 8 No
No No 2 No
Yes No Yes No Yes No No
Yes* Yes** Yes* Yes** Yes* Yes** Yes* Yes**
Note: * Press the RESET button for more than 6 seconds.
** Press the RESTORE button for more than 6 seconds.
PoE MODE
Button
Kensington Lock No No No No
Power
No No No No
DC Jack-
type
DC Pin-type
DC
Jack-
type
DC Pin-
type
DC Jack-
type
AC Input
Table 3 GS1900 Series Hardware Comparison Table 2
MODEL GS1900-24E GS1900-24EP GS1900-24 GS1900-24HP GS1900-48 GS1900-48HP
HARDWARE
VERSION
100/1000 Mbps
Port
100/1000 Mbps
PoE Port
1G SFP Slots
Fiber-optic
Desktop Yes No No No No No
Wall-mount Yes No No No No No
Rack-mount Yes Yes Yes Yes Yes Yes
Power ON/OFF
Switch
A1 B1 A1 A1 B1 A1 B1 A1 B1 A1 B1
24 12 24 No 48 24
No 12 No 24 No 24
No No 2 2 2 2
No No No No No No
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Chapter 1 Getting to Know Your Switch
Table 3 GS1900 Series Hardware Comparison Table 2 (continued)
MODEL GS1900-24E GS1900-24EP GS1900-24 GS1900-24HP GS1900-48 GS1900-48HP
HARDWARE
VERSION
Reboot Function No Yes* No Yes* No Yes* No Yes* No Yes*
Note: * Press the RESET button.
Reset to Factory
Default Function
Note: * Press the RESET button for more than 6 seconds.
** Press the RESTORE button for more than 6 seconds.
PoE MODE
Button
Kensington Lock No Yes No Yes No Yes No Yes No Yes
Power AC Input AC Input AC Input AC Input AC Input AC Input
A1 B1 A1 A1 B1 A1 B1 A1 B1 A1 B1
Yes* Yes** Yes** Yes* Yes** Yes* Yes** Yes* Yes** Yes* Yes**
No No No No No Yes
1.2 Example Applications
This section shows a few examples of using the Switch in various network environments. Note that the
Switch in the figure is just an example Switch and not your actual Switch.
1.2.1 PoE Example Application
The Switch can supply PoE (Power over Ethernet) to Powered Devices (PDs) such as an IP camera, a
wireless router, an IP telephone and a general outdoor router that are not within reach of a power
outlet.
Figure 3 PoE Example Application
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1.2.2 Backbone Example Application
The Switch is an ideal solution for small networks where rapid growth can be expected in the near future.
The Switch can be used standalone for a group of heavy traffic users. You can connect computers and
servers directly to the Switch’s port or connect other switches to the Switch.
All computers can share high-speed applications on the server. To expand the network, simply add
more networking devices such as switches, routers, computers, print servers, and so on.
Figure 4 Backbone Example Application
1.2.3 Bridging or Fiber-optic Uplink Example Application
The Switch connects different company departments (RD and Sales) to the corporate backbone. It can
alleviate bandwidth contention and eliminate server and network bottlenecks. All users that need high
bandwidth can connect to high-speed department servers through the Switch. You can provide a
super-fast uplink connection by using a Gigabit Ethernet or SFP port on the Switch.
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Chapter 1 Getting to Know Your Switch
Figure 5 Bridging or Fiber-optic Uplink Example Application
1.2.4 Gigabit Ethernet to the Desktop
The Switch is an ideal solution for small networks which demand high bandwidth for a group of heavy
traffic users. You can connect computers and servers directly to the Switch’s port or connect other
switches to the Switch.
In this example, all computers can share high-speed applications on the server and access the Internet.
To expand the network, simply add more networking devices such as switches, routers, computers, print
servers and so on.
Figure 6 Gigabit to the Desktop
1.2.5 IEEE 802.1Q VLAN Application Example
A VLAN (Virtual Local Area Network) allows a physical network to be partitioned into multiple logical
networks. Stations on a logical network belong to one or more groups. With VLAN, a station cannot
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Chapter 1 Getting to Know Your Switch
directly talk to or hear from stations that are not in the same groups unless such traffic first goes through
a router.
For more information on VLANs, refer to Chapter 9 on page 86.
1.2.5.1 Tag-based VLAN Example
Ports in the same VLAN group share the same frame broadcast domain, therefore increasing network
performance by reducing broadcast traffic. VLAN groups can be modified at any time by adding,
moving or changing ports without any re-cabling.
Shared resources such as a server can be used by all ports in the same VLAN as the server. In the
following figure only ports that need access to the server need to be part of VLAN 1. Ports can belong to
other VLAN groups too.
Figure 7 Shared Server Using VLAN Example
1.2.6 IPv6 Support
IPv6 (Internet Protocol version 6), is designed to enhance IP address size and features. The increase in
IPv6 address size to 128 bits (from the 32-bit IPv4 address) allows up to 3.4 x 10
of writing, the Switch supports the following features.
• Static address assignment and stateless auto-configuration
• Neighbor Discovery Protocol (a protocol used to discover other IPv6 devices in a network)
• Remote Management using PING, telnet, SNMP, HTTP and TFTP services
• ICMPv6 to report errors encountered in packet processing and perform diagnostic functions, such as
"PING”
• IPv4/IPv6 dual stack; the Switch can run IPv4 and IPv6 at the same time
• DHCPv6 client
1.3 Ways to Manage the Switch
Use any of the following methods to manage the Switch.
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IP addresses. At the time
23
Chapter 1 Getting to Know Your Switch
• Web Configurator. This is recommended for everyday management of the Switch using a (supported)
web browser. See Chapter 5 on page 50.
• TFTP. Use Trivial File Transfer Protocol for firmware upgrades and configuration backup or restore. See
Section 33.1 on page 238, Section 33.3 on page 241, and Section 33.4 on page 242.
• SNMP. The device can be configured by a SNMP manager. See Section 32.3 on page 224.
• ZON Utility. ZON Utility is a program designed to help you deploy and perform initial setup on a
network more efficiently. See Section 4.1 on page 45.
1.4 Good Habits for Managing the Switch
Do the following things regularly to make the Switch more secure and to manage the Switch more
effectively.
• Change the password. Use a password that is not easy to guess and that consists of different types of
characters, such as numbers and letters.
• Write down the password and put it in a safe place.
• Back up the configuration (and make sure you know how to restore it). Restoring an earlier working
configuration may be useful if the device becomes unstable or even crashes. If you forget your
password, you will have to reset the Switch to its factory default settings. If you backed up an earlier
configuration file, you would not have to totally re-configure the Switch. You could simply restore your
last configuration.
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Chapter 2 Hardware Installation and Connection
Hardware Installation and
This chapter shows you how to install and connect the Switch.
2.1 Safety Precautions
Please observe the following before using the Switch:
CHAPTER 2
Connection
• It is recommended to ask an authorized technician to attach the Switch on a desk or to the rack or
wall. Use the proper screws to prevent damage to the Switch. See the Installation Requirements
sections in this chapter to know the types of screws and screwdrivers for each mounting method.
• Make sure there is at least 2 cm of clearance on the top and bottom of the Switch, and at least 5 cm
of clearance on all four sides of the Switch. This allows air circulation for cooling.
• Do NOT block the ventilation holes nor store cables or power cords on the Switch. Allow clearance for
the ventilation holes to prevent your Switch from overheating. This is especially crucial when your
Switch does not have fans. Overheating could affect the performance of your Switch, or even
damage it.
• The surface of the Switch could be hot when it is functioning. Do NOT put your hands on it. You may
get burned. This could happen especially when you are using a fanless Switch.
• The Switches with fans are not suitable for use in locations where children are likely to be present.
To start using the Switch, simply connect the power cables to turn it on.
2.2 Installation Scenarios
This chapter shows you how to install and connect the Switch.
The Switch can be:
• Placed on a desktop.
• Mounted on a wall.
• Rack-mounted on a standard EIA rack.
Note: Ask an authorized technician to attach the Switch to the rack or wall. See the
Installation Requirements sections in this chapter to know the types of screws and
screwdrivers for wall-mounting.
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WARNING! Failure to use the proper screws may damage the unit.
Make sure you connect the Switch’s power cord to a socket-outlet with
an earthing connection or its equivalent.
WARNING! This Switch is not suitable for use in locations where children
are likely to be present.
See Table 2 on page 19 for the comparison table of the hardware installation methods for each model.
2.3 Desktop Installation Procedure
1 Make sure the Switch is clean and dry.
2 Set the Switch on a smooth, level surface strong enough to support the weight of the Switch and the
connected cables. Make sure there is a power outlet nearby.
3 Make sure there is at least 40 mm of clearance from the bottom to the Switch, and make sure there is
enough clearance around the Switch to allow air circulation and the attachment of cables and the
power cord. This is especially important for enclosed rack installations.
4 Remove the adhesive backing from the rubber feet.
5 Attach the rubber feet to each corner on the bottom of the Switch. These rubber feet help protect the
Switch from shock or vibration and ensure space between devices when stacking.
Figure 8 Attaching Rubber Feet
Note: Do NOT block the ventilation holes. Leave space between devices when stacking.
Note: For proper ventilation, allow at least 4 inches (10 cm) of clearance at the front and 3.4
inches (8 cm) at the back of the Switch. This is especially important for enclosed rack
installations.
2.4 Wall Mounting
You may need screw anchors if mounting on a concrete or brick wall.
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Chapter 2 Hardware Installation and Connection
2.4.1 Wall-mounted Installation Requirement
The following are the wall-mounted installation requirements:
• Use screws with 6 mm – 8 mm (0.24" – 0.31") wide heads.
• See the following table for how far apart to place the screws.
Table 4 Distance between the centers of the holes for wall mounting
GS1900-8 GS1900-8HP GS1900-10HP GS1900-16 GS1900-24E
176 mm 176 mm 176 mm 148 mm 207 mm
The following figure shows the screw specifications used for wall mounting.
• D = 7.00 mm
• H = 2.00 mm
• L= 15.50 mm
• d = 3.50 mm
Do the following to attach your Switch to a wall.
1 Select a position free of obstructions on a wall strong enough to hold the weight of the Switch.
2 Mark two holes on the wall at the appropriate distance apart for the screws.
WARNING! Be careful to avoid damaging pipes or cables located inside
the wall when drilling holes for the screws.
3 If using screw anchors, drill two holes for the screw anchors into the wall. Push the anchors into the full
depth of the holes, then insert the screws into the anchors. Do NOT insert the screws all the way in –
leave a small gap. The gap must be big enough for the screw heads to slide into the screw slots and the
connection cables to run down the back of the Switch.
If not using screw anchors, use a screwdriver to insert the screws into the wall. Do NOT insert the screws
all the way in – leave a gap.
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Chapter 2 Hardware Installation and Connection
Note: Make sure the screws are fastened well enough to hold the weight of the Switch with
the connection cables.
4 Align the holes on the back of the Switch with the screws on the wall. Hang the Switch on the screws.
Note: Make sure there is enough clearance between the wall and the Switch to allow
ventilation.
The Switch should be wall-mounted horizontally. The Switch's side
panels with ventilation slots should not be facing up or down as this
position is less safe.
2.5 Rack Mounting
The Switch can be mounted on an EIA standard size, 19-inch rack or in a wiring closet with other
equipment. Follow the steps below to mount your Switch on a standard EIA rack using a rack-mounting
kit.
Note: Make sure there is enough clearance between each equipment on the rack for air
circulation.
2.5.1 Rack-mounted Installation Requirement
The following are the rack-mounted installation requirements:
• Two mounting brackets.
• Eight M3 flat head screws and a #2 Philips screwdriver.
• Four M5 flat head screws and a #2 Philips screwdriver.
Failure to use the proper screws may damage the unit.
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Chapter 2 Hardware Installation and Connection
2.5.1.1 Precautions
• Make sure the rack will safely support the combined weight of all the equipment it contains.
• Make sure the position of the Switch does not make the rack unstable or top-heavy. Take all
necessary precautions to anchor the rack securely before installing the unit.
2.5.2 Attaching the Mounting Brackets to the Switch
1 Position a mounting bracket on one side of the Switch, lining up the four screw holes on the bracket with
the screw holes on the side of the Switch. See Table 1 on page 18 for hardware version information.
Figure 9 Attaching the Mounting Brackets (GS1900-16 A1/GS1900-16 B1, GS1900-24E A1/GS1900-24E B1,
and GS1900-24EP A1)
Figure 10 Attaching the Mounting Brackets (GS1900-24 A1/GS1900-24 B1, GS1900-24HP A1/GS1900-
24HP B1, GS1900-48 A1/GS1900-48 B1, and GS1900-48HP A1/GS1900-48HP B1)
2 Using a #2 Philips screwdriver, install the M3 flat head screws through the mounting bracket holes into
the Switch.
3 Repeat steps 1 and 2 to install the second mounting bracket on the other side of the Switch.
4 You may now mount the Switch on a rack. Proceed to the next section.
2.5.3 Mounting the Switch on a Rack
1 Position a mounting bracket (that is already attached to the Switch) on one side of the rack, lining up
the two screw holes on the bracket with the screw holes on the side of the rack. See Table 1 on page 18
for hardware version information.
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Chapter 2 Hardware Installation and Connection
Figure 11 Mounting the Switch on a Rack (GS1900-16 A1/GS1900-16 B1, GS1900-24E A1/GS1900-24E B1,
and GS1900-24EP A1)
Figure 12 Mounting the Switch on a Rack (GS1900-24 A1/GS1900-24 B1, GS1900-24HP A1/GS1900-24HP
B1, GS1900-48 A1/GS1900-48 B1, and GS1900-48HP A1/GS1900-48HP B1)
2 Using a #2 Philips screwdriver, install the M5 flat head screws through the mounting bracket holes into
the rack.
Note: Make sure you tighten all the four screws to prevent the Switch from getting slanted.
3 Repeat steps 1 and 2 to attach the second mounting bracket on the other side of the rack.
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