Xerox ApeosPort-II C2200, ApeosPort-II C3300, ApeosPort-II C4300, DocuCentre-II C2200, DocuCentre-II C3300 User Guide

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ApeosPort-II C4300/C3300/C2200

DocuCentre-II C4300/C3300/C2200

User Guide

Microsoft, MS-DOS, Windows NT, Microsoft Network are trademarks or registered trademarks of Microsoft Corporation in the U.S. and other countries.

Novell, NetWare, IntranetWare, NDS are registered trademarks of Novell, Inc. in the United States. and other countries.

Adobe, Acrobat, PostScript, Adobe PostScript 3, and the PostScript logo are trademarks of Adobe Systems Incorporated.

EtherTalk, Macintosh, Mac OS, TrueType are registered trademarks of Apple Computer, Inc.

Intel and Pentium are trademarks or registered trademarks of Intel Corporation.

UNIX is a registered trademark in the United States and other countries, licensed exclusively through X/Open Company Ltd.

Solaris, Sun OS, and NIS (Network Information Services) are trademarks or registered trademarks of Sun Microsystems Inc. in the United States.

PCL, HP-GL, and HP-GL/2 are registered trademarks of Hewlett-Packard Corporation.

RSA and BSAFE are either registered trademarks or trademarks of RSA Security Inc. in the U.S. and/ or other countries.

All product/brand names are trademarks or registered trademarks of the respective holders.

Permission has been obtained from Microsoft Corporation for use of software screen shots.

For information on license, refer to About License.

The data saved in the hard disk of the machine may be lost if there is any problem in the hard disk. Fuji Xerox is not responsible for any direct and indirect damages arising from or caused by such data loss.

Fuji Xerox is not responsible for any breakdown of machines due to infection of computer virus or computer hacking.

Important

2. Parts of this manual are subject to change without prior notice.

3. We welcome any comments on ambiguities, errors, omissions, or missing pages.

4. Never attempt any procedure on the machine that is not specifically described in this manual. Unauthorized operation can cause faults or accidents. Fuji Xerox is not liable for any problems resulting from unauthorized operation of the equipment.

An export of this product is strictly controlled in accordance with Laws concerning Foreign Exchange and Foreign Trade of Japan and/or the export control regulations of the United States.

Xerox, The Document Company, Ethernet, CentreWare, and the digital X are trademarks of Xerox Corporation. All Xerox and Fuji Xerox product names are either registered trademarks or trademarks of Xerox Corporation and Fuji Xerox Co., Ltd.

DocuWorks is a trademark.

Table of Contents

Table of Contents ........................................................................................................ 1

1 Before Using the Machine ...................................................................................... 13

Preface ...................................................................................................................... 14

Using This Guide ....................................................................................................... 15

Related Information Sources ................................................................................ 15

Organization of this Guide ......................................................................................... 16

Conventions .......................................................................................................... 17

Safety Notes .............................................................................................................. 18

WARNING - Electrical Safety Information............................................................. 19

Laser Safety Information....................................................................................... 19

Operational Safety Information ............................................................................. 20

Maintenance Information ...................................................................................... 21

Ozone Safety Information ..................................................................................... 21

For Consumables.................................................................................................. 21

Radio Frequency Emissions ................................................................................. 21

Product Safety Certification .................................................................................. 22

Table of Contents

About License............................................................................................................ 23

RSA BSAFE.......................................................................................................... 23

Heimdal................................................................................................................. 23

LZMA .................................................................................................................... 23

JPEG Code ........................................................................................................... 24

Libcurl ................................................................................................................... 24

FreeBSD ............................................................................................................... 24

Legal Notice............................................................................................................... 26

2 Product Overview .................................................................................................... 27

Machine Components................................................................................................ 28

Power On / Off........................................................................................................... 35

Powering On ......................................................................................................... 35

Powering Off ......................................................................................................... 36

Circuit Breaker........................................................................................................... 37

Power Saver mode .................................................................................................... 38

Changing the Power Saver Mode Change Interval............................................... 38

Exiting the Power Saver Mode.............................................................................. 40

Control Panel............................................................................................................. 41

Customizing the Control Panel ............................................................................. 43

3 Copy.......................................................................................................................... 47

Copying Procedure.................................................................................................... 48

Step 1 Loading Documents................................................................................... 48

Step 2 Selecting Features..................................................................................... 50

Step 3 Entering the Quantity..................................................................................50

Step 4 Starting the Copy Job.................................................................................51

Step 5 Confirming the Copy Job in the Job Status ................................................52

Operations during Copying.........................................................................................53

Stopping the Copy Job ..........................................................................................53

Changing the Number of Copies ...........................................................................54

Interrupting the Copy Job ......................................................................................54

Copy ...........................................................................................................................56

Reduce/Enlarge (Making Enlarged/Reduced Copies) ...........................................56

Paper Supply (Selecting the Paper for Copying)...................................................58

Output Color (Selecting the Color to Copy) ...........................................................60

Image Shift (Shifting the Image Copy Position).....................................................63

Edge Erase (Erasing Edges and Margin Shadows in the Document) ...................63

Lighten/Darken (Adjusting the Copy Density)........................................................63

Image Quality .............................................................................................................64

Color Effects (Selecting Image Quality).................................................................64

Original Type (Selecting the Document Type).......................................................65

Image Options (Adjusting Copy Density / Sharpness / Color Saturation

of images) ..............................................................................................................66

Image Enhancement (Erasing the Background Color of Documents/Adjusting

contrast).................................................................................................................67

Color Balance (Adjusting Color Balance) ..............................................................67

Color Shift (Adjusting Color Tone) .........................................................................68

Layout Adjustment......................................................................................................69

2 Sided Copying (Making 2 sided Copies).............................................................69

Book Copying (Copying Facing Pages onto Separate Sheets).............................70

2 Sided Book Copy (Making 2 Sided Copies of Facing Pages).............................71

Original Size (Specifying the Scan Size for the Document)...................................72

Mixed Sized Originals (Scanning Different Size Documents Simultaneously) ......73

Edge Erase (Erasing Edges and Margin Shadows of the Document)...................74

Image Shift (Shifting the Image Copy Position).....................................................74

Image Rotation (Making Copies with the Image Rotated Vertically or

Horizontally)...........................................................................................................76

Invert Image (Making Reversed Copies of Images) ..............................................77

Original Orientation (Specify the Orientation of Loaded Documents)....................77

Output Format ............................................................................................................79

2 Sided Copying (Making 2-sided Copies) ............................................................79

Copy Output (Outputting by Specifying Finishing).................................................79

Booklet Creation (Creating a Booklet) ...................................................................81

Covers (Attaching a Cover to Copies) ...................................................................84

Transparency Separators (Inserting Blank Sheets between Transparencies) ......85

Multiple-Up (Copying Multiple Sheets onto One Sheet) ........................................85

Poster (Making Enlarged Copies Spread over Multiple Sheets)............................86

Repeat Image (Making Multiple Copies on One Sheet) ........................................87

Annotation (Adding Stamp/Date/Page Number to Copies)....................................88

Table of Contents

Watermark (Printing Control Number on the Background) ................................... 92

Secure Watermark (Managing Document Security) ............................................. 95

Folding (Outputting Bi-Folded Paper) ................................................................... 96

Preset Repeat Image (Making Multiple Copies on a Single Sheet)...................... 96

Job Assembly ............................................................................................................ 98

Build Job (Making Copies of Documents with Different Settings in a Single

Operation) ............................................................................................................. 98

Sample Set (Checking the Finished Output of the Copy) ................................... 100

Combine Original Sets (Adding Originals) .......................................................... 101

Delete Outside/Delete Inside (Deleting Outside or Inside of the Selected Area

when Copying).................................................................................................... 102

4 Fax .......................................................................................................................... 105

Fax Procedure ......................................................................................................... 106

Step 1 Loading Documents................................................................................. 106

Step 2 Selecting Features................................................................................... 108

Step 3 Specifying the Destination ....................................................................... 108

Step 4 Starting the Fax Job ................................................................................ 110

Step 5 Confirming the Fax Job in the Job Status................................................ 111

Operations during Faxing ........................................................................................ 112

Stopping the Fax Job .......................................................................................... 112

Changing the Scan Settings ............................................................................... 113

About Internet Fax ................................................................................................... 114

Internet Fax Overview......................................................................................... 114

Sending iFax (iFax Transmission) ...................................................................... 116

Useful Features................................................................................................... 118

Fax/Internet Fax ...................................................................................................... 121

iFax/Fax (Selecting iFax/Fax) ............................................................................. 121

Next Recipient (Sending Faxes to Multiple Recipients)...................................... 121

Specifying a Destination Using the Address Book.............................................. 122

Speed Dialing (Entering Numbers using Address Number)................................ 123

Specifying a Destination using One Touch Buttons............................................ 123

Specifying a Destination using the Keyboard Screen......................................... 124

Entering Specific Symbols .................................................................................. 124

Removing/Confirming Specified Recipient.......................................................... 125

General Settings...................................................................................................... 126

Lighten/Darken (Adjusting Density Level)........................................................... 126

2 Sided Originals (Transmitting 2-sided Originals) ............................................. 126

Original Type (Selecting the Image Quality Type for the Document).................. 127

Resolution (Specifying the Scanning Resolution)............................................... 128

Layout Adjustment................................................................................................... 129

2 Sided Originals (Transmitting 2-sided Originals) ............................................. 129

Original Size (Specifying the Scan Size for the Original).................................... 129

Mixed Sized Originals (Scanning Different Size Documents Simultaneously).... 130

Book Scanning (Scanning Facing Pages onto Separate Sheets)....................... 131

Reduce/Enlarge (Specifying the Scan Ratio for the Original)..............................131

Transmission Options...............................................................................................133

Report / Read Receipts (Confirming Transmission Results) ...............................133

Communication Mode (Selecting a Communication Mode).................................134

Priority Send / Delayed Start (Specifying Send Priority/Send Time) ...................135

Send Header (Adding Sender Name and Phone Number to Faxes)...................137

Cover Note (Transmitting Documents With a Cover Page) .................................137

iFax Subject (Specifying the iFax Subject) ..........................................................140

iFax Comment (Mail Contents) (Editing the iFax Mail Contents).........................140

Recipient Print Sets (Printing Multiple Copies at the Remote Machine)..............141

Remote Mailbox (Using Remote Mailbox) ...........................................................141

F Code (Using F Code Transmission) .................................................................143

iFax Profile (Specifying iFax Profiles) ..................................................................146

Multiple-Up (Sending Multiple Documents with Combining in 1 sheet) ...............147

Advanced Features ..................................................................................................148

Polling (Retrieving Documents from Remote Machines) .....................................148

Store for Polling (Allowing Remote Machines to Retrieve Documents from Your

Machine) ..............................................................................................................149

On-hook (Confirming Remote Machine Response Prior to Transmission)..........151

Broadcast .................................................................................................................152

Broadcast Send (Transmitting to Multiple Recipients).........................................152

Relay Broadcast (Transmitting Documents Through a Relay Station) ................152

Remote Relay Broadcast (Performing Relay Broadcast to Remote Locations) ..156

Receiving Faxes.......................................................................................................161

Switching between Auto Receive and Manual Receive.......................................161

Using Auto Receive .............................................................................................161

Using Manual Receive.........................................................................................162

Using Mailbox Receive ........................................................................................162

Facsimile Information Services ................................................................................163

Using the Receiver ..............................................................................................163

When Not Using a Receiver ................................................................................164

5 Scan.........................................................................................................................165

Scanning Procedure.................................................................................................166

Step 1 Loading Documents .................................................................................166

Step 2 Selecting Features ...................................................................................168

Step 3 Starting the Scan Job ...............................................................................170

Step 4 Confirming the Scan Job in Job Status ....................................................171

Step 5 Saving the Scanned Data.........................................................................171

Operations during Scanning.....................................................................................172

Stopping the Scan Job.........................................................................................172

Changing the Scan Settings ................................................................................173

E-mail .......................................................................................................................174

Address Book ......................................................................................................174

Keyboard .............................................................................................................176

Table of Contents

Adding the Sender's Address.............................................................................. 177

Recipient(s)......................................................................................................... 177

[Edit Recipient] Screen ....................................................................................... 178

From.................................................................................................................... 178

Subject ................................................................................................................ 179

Message ............................................................................................................. 179

Scan to Mailbox ....................................................................................................... 180

Scan to PC .............................................................................................................. 181

Transfer Protocol ................................................................................................ 181

Address Book...................................................................................................... 181

Browse... ............................................................................................................. 182

Forwarding Specification..................................................................................... 182

General Settings...................................................................................................... 184

Scanning Color (Selecting the Color to Scan) .................................................... 184

2 Sided Originals (Scanning Both Sides of a Document) ................................... 185

Original Type (Selecting the Document Type).................................................... 186

File Format (Selecting the Format of Scanned Data) ......................................... 186

Image Quality .......................................................................................................... 191

Photographs (Scanning a Color Photograph)..................................................... 191

Image Options (Adjusting Scan Density and Image Sharpness)........................ 191

Image Enhancement (Erasing the Background Color of Documents/Adjusting

contrast) .............................................................................................................. 192

Shadow Suppression (Suppressing the Document Background)....................... 192

Color Space (Specifying Color Space) ............................................................... 192

Layout Adjustment................................................................................................... 194

Scan Resolution (Specifying a Scanning Resolution)......................................... 194

2 Sided Originals (Scanning Both Sides of a Document) ................................... 194

Book Scanning (Scanning Facing Pages on Separate Sheets).......................... 195

Original Size (Specifying an Original Size) ......................................................... 196

Mixed Sized Originals (Scanning Different Size Documents Simultaneously).... 196

Edge Erase (Erasing Edges and Margin Shadows in the Document) ................ 197

Reduce/Enlarge (Specifying a Scanning Ratio).................................................. 198

Output Format ......................................................................................................... 199

Image Compression (Specifying an Image Compression Ratio

When Scanning) ................................................................................................. 199

Read Receipts .................................................................................................... 200

Split Send (Sending in Sections) ........................................................................ 200

File Name (Specifying the Filename to be Sent) ................................................ 200

Reply To (Set the Address for Reply) ................................................................. 201

File Name Conflict (Setting Procedures When a File Name conflicts

with others) ......................................................................................................... 201

Document Name (Specifying the Filename to be Saved) ................................... 202

6 Send from Mailbox ................................................................................................ 203

Mailbox Operating Procedure.................................................................................. 204

Step 1 Opening the [Send from Mailbox] Screen ................................................204

Step 2 Selecting a Mailbox ..................................................................................204

Step 3 Checking/Selecting Mailbox Documents..................................................204

Step 4 Operating Mailbox Documents .................................................................205

Selecting a Mailbox ..................................................................................................206

Checking/Selecting Mailbox Documents ..................................................................207

Printing/Deleting Documents in the Mailbox.............................................................208

[Mailbox - Print Settings] Screen .........................................................................208

Configuring/Starting Job Flow ..................................................................................211

Job Flow Restrictions...........................................................................................214

7 Stored Programming..............................................................................................215

Stored Programming Overview ................................................................................216

Registering/Deleting/Renaming Stored Programs ...................................................217

Registering Stored Program ................................................................................218

Deleting a Stored Program ..................................................................................218

Entering/Changing Stored Program Name..........................................................219

Assigning/Changing Icons for Stored Programs..................................................219

Calling Stored Programs ..........................................................................................220

8 Computer Operations ............................................................................................221

Features Overview ...................................................................................................222

Print Driver...........................................................................................................222

Network Scanner Utility2 .....................................................................................224

CentreWare Internet Services .............................................................................224

Printing .....................................................................................................................228

E-mail Printing ..........................................................................................................229

Setup ...................................................................................................................229

Sending E-Mail ....................................................................................................229

Importing Scanned Data...........................................................................................231

Importing to a TWAIN Compatible Application ....................................................231

Importing Using Mailbox Viewer2 ........................................................................233

Importing Using CentreWare Internet Services ...................................................235

Importing with the WebDAV protocol...................................................................236

Sending Fax .............................................................................................................237

Registering Destinations......................................................................................237

9 Paper and Other Media ..........................................................................................239

Paper Types .............................................................................................................240

Paper Type ..........................................................................................................240

Loading Paper ..........................................................................................................249

Loading Paper in the Trays 1 to 4........................................................................249

Loading Paper in the Tray 5 (Bypass) .................................................................250

Changing the Paper Size for the Trays ....................................................................253

Table of Contents

Changing the Paper Settings................................................................................... 255

10 System Settings..................................................................................................... 257

System Settings Procedure ..................................................................................... 258

Step 1 Entering System Administration Mode .................................................... 258

Step 2 Entering the System Administrator User ID and Password ..................... 258

Step 3 Selecting the Operation Mode from the System Administrator Menu...... 259

Step 4 Selecting an Item on the [System Settings] Screen ................................ 259

Step 5 Setting a Feature ..................................................................................... 260

Step 6 Exiting the System Administration Mode ................................................. 260

System Settings Menu List ...................................................................................... 261

Entering Text ........................................................................................................... 271

Common Settings .................................................................................................... 272

Machine Clock/Timers ........................................................................................ 272

Audio Tones........................................................................................................ 274

Screen/Button Settings ....................................................................................... 276

Paper Tray Settings ............................................................................................ 277

Watermark .......................................................................................................... 279

Secure Watermark .............................................................................................. 280

Image Quality Adjustment................................................................................... 282

Reports ............................................................................................................... 284

Maintenance ....................................................................................................... 285

Other Settings ..................................................................................................... 285

Copy Mode Settings ................................................................................................ 292

Copy Tab ............................................................................................................ 292

Copy Defaults ..................................................................................................... 293

Copy Control ....................................................................................................... 297

Original Size Defaults ......................................................................................... 299

Reduce/Enlarge Presets..................................................................................... 299

Custom Colors .................................................................................................... 299

Annotation - Create Stamps................................................................................ 299

Network Settings ..................................................................................................... 300

Port Settings ....................................................................................................... 300

Protocol Settings................................................................................................. 300

Machine’s E-mail Address/Host Name ............................................................... 301

Outgoing / Incoming E-mail Settings................................................................... 301

PKI (Public Key) Settings.................................................................................... 301

Other Settings ..................................................................................................... 302

Print Mode Settings ................................................................................................. 303

Allocate Memory ................................................................................................. 303

Delete Form ........................................................................................................ 305

Other Settings ..................................................................................................... 305

Scan Mode Settings ................................................................................................ 308

General Settings Tab .......................................................................................... 308

Scan Defaults...................................................................................................... 308

Scan to PC Defaults ............................................................................................310

Original Size Defaults ..........................................................................................310

Output Size Defaults............................................................................................310

Reduce/Enlarge Presets......................................................................................311

Other Settings......................................................................................................311

Fax Mode Settings ...................................................................................................313

Screen Defaults ...................................................................................................313

Fax Defaults.........................................................................................................313

Fax Control ..........................................................................................................315

File Destination/Output Destination .....................................................................318

Reduce/Enlarge Presets......................................................................................319

Original Size Defaults ..........................................................................................319

Local Terminal Information ..................................................................................320

iFax Control .........................................................................................................320

E-mail/Internet Fax Settings .....................................................................................323

E-mail Control ......................................................................................................323

Mailbox/Stored Document Settings ..........................................................................326

Mailbox Settings ..................................................................................................326

Stored Document Settings...................................................................................327

Setup Menu ..............................................................................................................328

Mailbox ................................................................................................................328

Job Flow Sheets ..................................................................................................330

Job Flow Sheet Keywords ...................................................................................334

Address Book (Address Number) ........................................................................334

Group Send .........................................................................................................340

Comments ...........................................................................................................341

System Administrator Settings .................................................................................342

System Administrator Login ID ............................................................................342

System Administrator’s Passcode .......................................................................342

Maximum Login Attempts ....................................................................................343

Create/Check User Accounts ..............................................................................344

Account Details....................................................................................................346

Reset User Accounts ...........................................................................................346

System Administrator's Meter (Copy Jobs)..........................................................347

User Details Setup...............................................................................................347

Charge / Private Print Settings ............................................................................348

Fax Billing Data....................................................................................................350

Passcode Entry from Control Panel.....................................................................350

11 Job Status ...............................................................................................................353

Job Status Overview ................................................................................................354

Checking Current/Pending Jobs...............................................................................355

Table of Contents

Checking Completed Jobs....................................................................................... 356

Printing and Deleting Stored Documents ................................................................ 357

Private Charge Print............................................................................................ 357

Charge Print........................................................................................................ 359

Secure Print ........................................................................................................ 360

Sample Print ....................................................................................................... 362

Delayed Print ...................................................................................................... 363

Public Mailbox..................................................................................................... 364

Undelivered Faxes.............................................................................................. 365

Printing Pending Jobs.............................................................................................. 367

Handling Error Terminations.................................................................................... 368

12 Machine Status ...................................................................................................... 369

Overview of Machine Status.................................................................................... 370

Machine Status........................................................................................................ 371

Machine Information ........................................................................................... 371

Paper Tray .......................................................................................................... 372

Overwrite Hard Disk............................................................................................ 372

Print Mode........................................................................................................... 373

Fax Receiving Mode ........................................................................................... 375

Billing Meter/Print Report......................................................................................... 376

Billing Meter ........................................................................................................ 376

User Account Billing Meter.................................................................................. 377

Print Report/List .................................................................................................. 378

Automatically Printed Reports/Lists .................................................................... 385

Supplies................................................................................................................... 387

Faults....................................................................................................................... 388

13 Authentication and Auditron Administration...................................................... 389

Overview of Authentication...................................................................................... 390

Users Controlled by Authentication..................................................................... 390

Types of Authentication ...................................................................................... 390

Features Controlled by Authentication................................................................ 391

Authentication for Job Flow Sheets and Mailboxes................................................. 394

Job Flow Sheet Types ........................................................................................ 394

Types of Mailboxes ............................................................................................. 397

Linking Job Flow Sheets to Mailboxes................................................................ 399

Overview of Auditron Administration ....................................................................... 401

Authentication and Auditron Administration........................................................ 401

Manageable Features and Services ................................................................... 402

14 Maintenance........................................................................................................... 409

Replacing Consumables.......................................................................................... 410

Replacing the Toner Cartridge............................................................................ 411

Replacing the Waste Toner Container [B] .......................................................... 412

Replacing Drum Cartridge [A1], [A2], [A3], or [A4] (for customers having a spot

maintenance contract) .........................................................................................415

Replacing the Staple Cartridge (With B Finisher) ................................................418

Replacing the Staple Cartridge (with C Finisher or C Finisher with

Booklet Maker).....................................................................................................420

Replacing the Staple Cartridge for Booklet (When a C Finisher with

Booklet Maker is Installed)...................................................................................422

Emptying the Punch Scrap Container (When C Finisher or C Finisher with

Booklet Maker is Installed)...................................................................................423

Replacing the Stamp Cartridge............................................................................424

Cleaning the Machine...............................................................................................425

Cleaning the Exterior ...........................................................................................425

Cleaning the Inside of the Machine (Laser Scanner)...........................................425

Cleaning the Document Cover and Document Glass ..........................................427

Cleaning the Film and Constant Velocity Transport Glass ..................................428

Cleaning the Document Feeder Roller ................................................................429

Executing Calibration ...............................................................................................430

Printing a Report/List................................................................................................433

15 Problem Solving .....................................................................................................435

Troubleshooting........................................................................................................436

Machine Trouble.......................................................................................................438

Image Quality Trouble ..............................................................................................443

Trouble during Copying ............................................................................................449

Unable to Copy....................................................................................................449

The Copy Result is Not What was Expected .......................................................449

Trouble during Printing .............................................................................................453

Unable to Print .....................................................................................................453

The Print Result is Not What was Expected ........................................................454

Trouble during Faxing ..............................................................................................456

Sending Problems ...............................................................................................456

Receiving Problems.............................................................................................457

Trouble during Scanning ..........................................................................................460

Unable to Scan with the Machine ........................................................................460

Unable to Import Scanned Documents to the Computer.....................................460

Unable to Send a Scanned Document over the Network (FTP/SMB) .................461

Unable to Send E-mail.........................................................................................462

The Image is not What was Expected .................................................................462

Error Code................................................................................................................465

Other Errors .........................................................................................................524

Paper Jams ..............................................................................................................525

Paper Jams at the Upper-left Side of the Machine ..............................................526

Paper Jams at the Left-center Section of the Machine........................................527

Paper Jams at the Lower-left Side of the Machine ..............................................528

Paper Jams in the Trays 1 to 4............................................................................528

Table of Contents

Paper Jams in the High Capacity Feeders ......................................................... 529

Paper Jams in the Tray 5 (Bypass)..................................................................... 530

Paper Jams in the Duplex Kit.............................................................................. 530

Paper Jams in the B Finisher.............................................................................. 531

Paper Jams in the C Finisher / C Finisher with Booklet Maker........................... 533

Document Jams....................................................................................................... 543

Stapler Faults .......................................................................................................... 545

Staple Jams in the Staple Cartridge (For B Finisher) ......................................... 546

Staple Jams in the Staple Cartridge (C Finisher or C Finisher with

Booklet Maker).................................................................................................... 548

Staple Jams in the Booklet Staple Cartridge (For C Finisher with

Booklet Maker).................................................................................................... 549

16 Appendix ................................................................................................................ 551

Specifications .......................................................................................................... 552

Printable Area.......................................................................................................... 563

Standard Printable Area...................................................................................... 563

Extended Printable Area ..................................................................................... 563

ESC/P Emulation..................................................................................................... 564

Emulation ............................................................................................................ 564

Fonts ................................................................................................................... 565

Output Feature.................................................................................................... 565

ESC/P Emulation Print Features......................................................................... 566

ESC/P Emulation Settings .................................................................................. 566

Magnification Table............................................................................................. 573

Paper Size and Number of Printable Characters................................................ 577

PDF Direct Print....................................................................................................... 579

PDF Direct Print Settings .................................................................................... 579

PCL Emulation......................................................................................................... 581

HP-GL2 Emulation................................................................................................... 584

Hard Clip Area .................................................................................................... 588

Printable Area ..................................................................................................... 589

Auto Layout......................................................................................................... 591

Optional Components.............................................................................................. 598

Notes and Restrictions ............................................................................................ 599

Notes and Restrictions on the Use of the Machine............................................. 599

Notes and Restrictions in the Interrupt Mode...................................................... 600

Notes and Restrictions on the Use of the iFax Feature ...................................... 601

Notes and Restrictions when Connecting with Internet Service Provider........... 604

Using the Telephone ............................................................................................... 606

Placing a Call ...................................................................................................... 606

Simple Operating Procedures ................................................................................. 608

Fax Settings ........................................................................................................ 608

Scan Settings...................................................................................................... 609

Copy Settings ......................................................................................................610

Common Settings ................................................................................................610

17 Glossary ..................................................................................................................613

Glossary ...................................................................................................................614

Index...............................................................................................................................619

1 Before Using the Machine

This chapter describes how to use this guide.

Preface ....................................................................................................... 14

Using This Guide ........................................................................................ 15

Organization of this Guide ..........................................................................16

Safety Notes ...............................................................................................18

About License .............................................................................................23

Legal Notice................................................................................................26

1 Before Using the Machine

Preface

Before Using the Machine

Thank you for selecting the Fuji Xerox ApeosPort-II C4300/C3300/C2200, DocuCentre-II C4300/C3300/C2200 (hereafter referred to as “the machine”).

This guide provides all the necessary copy/print/scan/fax operating procedures, maintenance information like how to clear paper jams, daily care, setting various items, and precautions.

This guide assumes that an operator has a basic knowledge of the operating environment of the personal computer in use, networking environments, and how to operate a personal computer. For information on the environment of the personal computer in use, basic knowledge of networking environments, and how to operate a personal computer, refer to the manuals provided with the personal computer, operating system, and network system.

Please read this guide thoroughly to obtain the best performance on this product. After reading this guide, be sure to keep it handy for quick reference. It will be useful in case you forget how to perform operations or if a problem occurs with the machine.

For instructions on configuring your network environment, refer to the Network Administrator Guide. For information about optional accessories for the printer functionality, also refer to the guide provided with each optional accessory.

In this manual, safety instructions are preceded by the symbol . Always read and follow the instructions before performing the required procedures.

The equipment is certified by NEMKO in compliance with [IEC60950-1 (AS/NZS

3260)]. The equipment is manufactured under an ISO 9001 Quality System. The equipment is also certified in compliance with applicable standards by various national bodies. The equipment was tested and is certified by the New Zealand Ministry of Commerce in conformance with CISPR publ. 22 (AS/NZISS CISPR22:2002) which relates to radio frequency interference regulations, and also complies with the Australian Communication Authority requirements.

NOTE: Machines intended for use in South Korea and Taiwan have been certified separately in compliance with their requirements.

Any unauthorized alteration, which includes the addition of new functions or the connection of external devices, may impact this certification.

Contact your local Xerox representative for a list of approved accessories.

Using This Guide

This section describes the organization of this guide.

Related Information Sources

We provide the following guides for optimum usage of the machine.

Included Manuals

Several manuals are included with this product. They are referred to as accompanying manuals.

These accompanying manuals include descriptions on configurations and operation of the product.

The following manuals are included with the machine.

User Guide (this guide)

Describes all the necessary steps for copy/print/scan/fax, clearing paper jams, daily care, setting the various items and safety information.

ApeosPort Function Guide

Describes the copy, print, scan, and fax features which are unique to ApeosPort. The features described in the ApeosPort Function Guide are not listed in the User Guide. For information on the common features, refer to the User Guide.

Before Using the Machine

Network Administrator Guide

Aimed toward network administrators, as a guide to setting up the network environment.

Quick Reference Guide

Introduces the basic operations of the machine, as well as daily management and maintenance.

Manual (HTML)

A guide for installing print drivers, configuring the printer environment, etc. This manual is included in the CentreWare Utilities CD-ROM.

Guides for Optional Accessories

Optional accessories are also available for the machine. User Guides are provided with the optional accessories exclusively for ApeosPort-II C4300/C3300/C2200, DocuCentre-II C4300/C3300/C2200. These User Guides are referred to as "guides for optional accessories". Guides for optional accessories are provided in two forms, as printed or as On-line Help.

Guides for optional accessories describe all the necessary steps for operating optional accessories and installing software.

1 Before Using the Machine

Organization of this Guide

Before Using the Machine

This guide consists of the following chapters.

1 Before Using the Machine

Describes how to use this document, as well as cautions on using the product safely and legally.

2 Product Overview

Describes basic information such as identifying the major components, how to switch the machine on and off, how to use the touch screen, and how to set the power saver feature.

3Copy

Describes the copy features and operations.

4Fax

Describes the fax features and operations.

5Scan

Describes the scan features and operations.

6 Send from Mailbox

Describes the mailbox features and how to work with mailboxes.

7 Stored Programming

Describes the stored programming feature.

8 Computer Operations

Describes operations performed from a computer, such as printing documents, importing scanned documents, sending fax, as well as using CentreWare Internet Services.

9 Paper and Other Media

Describes the types of paper that can be used on the machine, precautions when handling paper, and how to load paper in trays.

10 System Settings

Describes how to use the system settings.

11 Job Status

Describes how to confirm the job status and delete jobs.

12 Machine Status

Describes how to confirm the machine configurations and error information.

13 Authentication and Auditron Administration

Describes the authorization feature for restricting use of the machine, as well as the administration feature for monitoring usage statuses for each feature using the authorization feature.

Organization of this Guide

14 Maintenance

Describes procedures for replacing consumables, cleaning the machine, calibration, and printing reports/lists.

15 Problem Solving

Describes measures for paper jams, and actions when an error message appears.

17 Appendix

Describes the machine specifications, optional accessories, and cautions/restrictions.

18 Glossary

A glossary of terms used in this guide.

Before Using the Machine

Conventions

The screen images and illustrations that are used in this guide are for the DocuCentre series. For the screen images and illustrations for the ApeosPort series, refer to the ApeosPort Function Guide.

The screen images and illustrations that are used in this guide are based on the machine configuration with the various options. Some of the items in the screen images may not be displayed or there may be features that cannot be used depending on the machine configuration.

In this document, "Computer" refers to a personal computer or workstation.

The following icons are used in this guide.

Important:Indicates important information that you should read.

Note: Indicates additional information on operations or features.

The following conventions are used in this guide:

" " : A cross-reference included in this guide.

" " : Refers to names of CD-ROM, features, and touch screen

messages and input text.

[ ] : • Refers to folders, files, applications, button or menu names

displayed in the touch screen.

• The names of menus, commands, windows, or dialog boxes displayed on the computer screen and their buttons and menu names.

< > button : Indicates a hardware button on the computer.

< > key : Indicates a key on the keyboard of the computer.

Orientation of documents or paper is described in this guide as follows:

, ,Long Edge Feed (LEF):Loading with one of the long edges of the document or

paper.

, ,Short Edge Feed (SEF):Loading with one of the short edges of the document

or paper.

LEF Orientation

Paper feed direction

SEF Orientation

Paper feed direction

1 Before Using the Machine

Safety Notes

Before Using the Machine

Read these safety notes carefully before using this product to make sure you operate the equipment safely.

Your Fuji Xerox product and recommended supplies have been designed and tested to meet strict safety requirements. These include safety agency approval, and compliance to established environmental standards. Please read the following instructions carefully before operating the product and refer to them as needed to ensure the continued safe operation of your product.

The safety and environment testing and performance of this product have been verified using Fuji Xerox materials only.

WARNING: Any unauthorized alteration, which may include the addition of new functions or connection of external devices, may impact the product certification. Please contact your authorized Service Provider for more information.

Warning Markings

All warning instructions marked on or supplied with the product should be followed.

Warning This WARNING alerts users to areas of the product where there is

the possibility of personal injury.

Warning This WARNING alerts users to areas of the product where there

are heated surfaces, which should not be touched.

Electrical Supply

This product shall be operated from the type of electrical supply indicated on the product data plate label. If you are not sure that your electrical supply meets the requirements, please consult your local power company for advice.

WARNING: This product must be connected to a protective earth circuit.

This product is supplied with a plug that has a protective earth pin. This plug

will fit only into an earthed electrical outlet. This is a safety feature. To avoid risk of electric shock, contact your electrician to replace the electrical outlet if you are unable to insert the plug into it. Never use an earthed adapter plug to connect the product to an electrical outlet that lacks an earth connection terminal.

Operator Accessible Areas

This equipment has been designed to restrict operator access to safe areas only. Operator access to hazardous areas is restricted with covers or guards, which would require a tool to remove. Never remove these covers or guards.

Maintenance

Any operator product maintenance procedures will be described in the customer documentation supplied with the product. Do not carry out any maintenance procedures on this product which are not described in the customer documentation.

Cleaning Your Product

Before cleaning this product, unplug the product from the electrical outlet. Always use materials specified for this product. The use of other materials may result in poor performance and may create a hazardous situation. Do not use aerosol cleaners, they may be explosive and flammable under certain circumstances.

WARNING - Electrical Safety Information

Z Only use the power cord supplied with the equipment. Z Plug the power cord directly into a grounded electrical outlet easily accessible. Do

not use an extension cord. If you do not know whether an outlet is grounded, consult a qualified electrician.

Z This equipment is to be used on a branch circuit that has larger capacity than rated

ampere and voltage of the machine. See data plate on the rear panel for the rated ampere and voltage of this equipment. If the machine needs to be moved to a different location, contact a Fuji Xerox Service Representative or your authorized local representative or service support organization.

Z Improper connection of the equipment-grounding conductor can result in an electric

shock.

X Do not place this equipment where people might step on or trip over the power cord. X Do not place objects on the power cord. X Do not override or disable electrical or mechanical interlocks. X Do not obstruct the ventilation openings. X Never push objects of any kind into slots or openings on the equipment. Z If any of the following conditions occur, switch off the power to the machine

immediately and disconnect the power cord from the electrical outlet. Call an authorized local service representative to correct the problem.

- The equipment emits unusual noises or odors.

- The power cord is damaged or frayed.

- A wall panel circuit breaker, fuse, or other safety device has been tripped.

- Liquid has spilled into the equipment.

- The equipment is exposed to water.

- Any part of the equipment is damaged.

Safety Notes

Before Using the Machine

Disconnect Device

The power cable is the disconnect device for this equipment. It is attached to the back of the machine as a plug-in device. To remove all electrical power from the equipment, disconnect the power cable from the electrical outlet.

Laser Safety Information

CAUTION: Use of controls, adjustments or performance of procedures other than those specified herein may result in hazardous light exposure.

With specific regard to laser safety, the equipment complies with performance standards for laser products set by government, national and international agencies as a Class 1 laser product. It does not emit hazardous light, as the beam is totally enclosed during all phases of customer operation and maintenance.

1 Before Using the Machine

Operational Safety Information

Before Using the Machine

safety guidelines at all times.

Do These:

Always connect equipment to a correctly grounded power outlet. If in doubt, have the outlet checked by a qualified electrician.

Z This equipment must be connected to a protective earth circuit.

This equipment is supplied with a plug that has a protective earth pin. This plug will fit only into an earthed electrical outlet. This is a safety feature. To avoid risk of electric shock, contact your electrician to replace the electrical outlet if you are unable to insert the plug into it. Never use a plug that lacks an earth connection terminal to connect the product to an electrical outlet.

To ensure the continued safe operation of your Fuji Xerox equipment, follow these

Always follow all warnings and instructions that are marked on or supplied with the equipment.

Always exercise care when moving or relocating equipment. Please contact your local Fuji Xerox Service Department, or your local support organization to arrange relocation of the product to a location outside of your building.

Always locate the equipment in an area that has adequate ventilation, and space for servicing. See installation instructions for minimum dimensions.

Always use materials and supplies specifically designed for your Fuji Xerox equipment. Use of unsuitable materials may result in poor performance.

Always unplug this equipment from the electrical outlet before cleaning.

Do Not Do These:

Never use a plug that lacks an earth connection terminal to connect the product to an electrical outlet.

Never attempt any maintenance procedures that are not specifically described in the customer documentation.

This equipment should not be placed in a built-in unit unless proper ventilation is provided. Please contact your authorized local dealer for further information.

Never remove covers or guards that are fastened with screws. There are no operator serviceable areas within these covers.

Never locate the equipment near a radiator or any other heat source.

Never push objects of any kind into the ventilation openings.

Never override or “cheat” any of the electrical or mechanical interlock devices.

Never operate the equipment if you notice unusual noises or odors. Disconnect the power cord from the electrical outlet and contact your local Fuji Xerox Service Representative or Service Provider immediately.

Maintenance Information

Safety Notes

Do not attempt any maintenance procedures that are not specifically described in the customer documentation supplied with the machine.

Do not use aerosol cleaners. The use of cleaners that are not approved may cause poor performance of the equipment, and could create a dangerous condition.

Use supplies and cleaning materials only as directed in the customer documentation. Keep all these materials out of the reach of children.

Do not remove covers or guards that are fastened with screws. There are no parts behind these covers that you can maintain or service.

Do not perform any maintenance procedures unless you have been trained to do them by an authorized local dealer or unless a procedure is specifically described in the customer documentation.

Ozone Safety Information

This product will produce ozone during normal operation. The ozone produced is heavier than air and is dependent on copy volume. Adhering to the correct environmental conditions as specified in the installation instructions will ensure that the concentration levels meet safe limits.

If you need additional information about ozone, please request the Fuji Xerox publication Ozone from your Service Provider.

For Consumables

Before Using the Machine

Store all consumables in accordance with the instructions given on the package or container.

Z Keep all consumables away from the reach of children. Z Never throw toner, toner cartridges or toner containers into an open flame. Z Never use a vacuum cleaner when you clean spilled toner. It can cause explosion

as the toner fills the vacuum cleaner and gets sparks. Use a broom or a wet cloth.

Radio Frequency Emissions

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to the International Standard for Electromagnetic Interference (CISPR Publ. 22) and Radiocommunication Act 1992 in Australia/New Zealand. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

- Reorient or relocate the receiving antenna.

- Increase the separation between the equipment and receiver.

- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

- Consult the dealer or an experienced radio/TV technician for help.

Changes and modifications to this equipment not specifically approved by Fuji Xerox may void the user’s authority to operate this equipment.

1 Before Using the Machine

Shielded interface cables must be used with this equipment to maintain compliance with CISPR Publ. 22 and Radiocommunications Act 1992 in Australia/New Zealand.

Before Using the Machine

Product Safety Certification

This product is certified by the following Agency using the Safety standards listed.

Agency Standard

NEMKO IEC60950-1 Edition 1 (2001)

This product was manufactured under a registered ISO9001 Quality system.

About License

RSA BSAFE

This product includes RSA BSAFE encryption software from RSA Security Inc.

Heimdal

About License

Before Using the Machine

Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met:

1. Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer.

2. Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution.

3. Neither the name of the Institute nor the names of its contributors may be used to endorse or promote products derived from this software without specific prior written permission.

THIS SOFTWARE IS PROVIDED BY THE INSTITUTE AND CONTRIBUTORS ``AS IS'' AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE INSTITUTE OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.

LZMA

1 Before Using the Machine

JPEG Code

Before Using the Machine

Our printer software uses some of the codes defined by the Independent JPEG Group.

Libcurl

Permission to use, copy, modify, and distribute this software for any purpose with or

without fee is hereby granted, provided that the above copyright notice and this permission notice appear in all copies.

THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT OF THIRD PARTY RIGHTS. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.

Except as contained in this notice, the name of a copyright holder shall not be used in advertising or otherwise to promote the sale, use or other dealings in this Software without prior written authorization of the copyright holder.

FreeBSD

This product contains the part of FreeBSD codes.

Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met:

Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer.

Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution. THIS SOFTWARE IS PROVIDED BY THE FREEBSD PROJECT ``AS IS'' AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE FREEBSD PROJECT OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY,

About License

WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.

The views and conclusions contained in the software and documentation are those of the authors and should not be interpreted as representing official policies, either expressed or implied, of the FreeBSD Project.

Before Using the Machine

1 Before Using the Machine

Legal Notice

Before Using the Machine

Copying or printing certain documents may be illegal in your country. Penalties of fines or imprisonment may be imposed on those found guilty. The following are examples of items that may be illegal to copy or print in your country.

Currency

Banknotes and checks

Bank and government bonds and securities

Passports and identification cards

Postage stamps and other negotiable instruments

This list is not inclusive and no liability is assumed for either its completeness or accuracy. In case of doubt, contact your legal counsel.

2 Product Overview

This chapter describes the names of each component, features and tools, switching on and off of the machine, cable connections, and the operation of the touch screen.

Machine Components.................................................................................28

Power On / Off ............................................................................................35

Circuit Breaker ............................................................................................ 37

Power Saver mode .....................................................................................38

Control Panel .............................................................................................. 41

Product Overview

2 Product Overview

Machine Components

This section describes the machine components and functions of the machine.

4 Tray Model

3 4 5

No. Component Function

1 Document cover Holds the document down.

2 Document glass Originals are loaded here.

3 Control panel Consists of operation buttons, LED indicators and a touch screen.

Refer to "Control Panel" (P.41).

4 Center output tray

(Output tray)

5 Paper stopper Set upright for use when making copies or prints.

6 Power switch Switches the power of the machine on/off.

Printed or copied documents are delivered with the printed side facing down.

7 Front cover Open this cover to replace consumables.

8 Tray 1, 2, 3, 4 (optional) Accommodates paper.

9 Tray 5 (Bypass) Used for loading non-standard paper (thick-stock paper, and other

special media) that cannot be loaded in the Trays 1 to 4.

10 Locking casters Used for locking the wheels of the machine. Lock these casters after

moving the machine to its installation site.

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