Xerox ApeosPort-II 6000, ApeosPort-II 7000, DocuCentre-II 6000, DocuCentre-II 7000 Administrator Guide

Microsoft, Windows, Windows NT, and Windows Server, Windows Vista, and Microsoft Network are trademarks or registered trademarks of Microsoft Corporation in the U.S. and other countries.
NetWare is a registered trademark of Novell, Inc. in the United States and other countries. Adobe, Acrobat, PostScript, and Adobe PostScript 3 are trademarks of Adobe Systems Incorporated. EtherTalk, Macintosh, and Mac OS are registered trademarks of Apple Computer, Inc. PCL, HP-GL, and HP-GL/2 are registered trademarks of Hewlett-Packard Corporation. RSA, BSAFE are either registered trademarks or trademarks of RSA Security Inc. in the United States
and/or other countries. RSA Security Inc. All right reserved.
All product/brand names are trademarks or registered trademarks of the respective holders. Permission has been obtained from Microsoft Corporation for use of software screen shots. For information on license, refer to About License.
The data saved in the hard disk of the machine may be lost if there is any problem in the hard disk. Fuji Xerox is not responsible for any direct and indirect damages arising from or caused by such data loss.
Fuji Xerox is not responsible for any breakdown of machines due to infection of computer virus or computer hacking.
Important
1. This manual is copyrighted with all rights reserved. Under the copyright laws, this manual may not be copied or modified in whole or part, without the written consent of the publisher.
2. Parts of this manual are subject to change without prior notice.
3. We welcome any comments on ambiguities, errors, omissions, or missing pages.
4. Never attempt any procedure on the machine that is not specifically described in this manual. Unauthorized operation can cause faults or accidents. Fuji Xerox is not liable for any problems resulting from unauthorized operation of the equipment.
An export of this product is strictly controlled in accordance with Laws concerning Foreign Exchange and Foreign Trade of Japan and/or the export control regulations of the United States.
XEROX, THE DOCUMENT COMPANY, Ethernet, CentreWare, and the stylized X are registered trademarks of Xerox Corporation. DocuWorks is a trademark of Xerox Corporation and Fuji Xerox Co., Ltd. All Xerox and Fuji Xerox product names are either registered trademarks or trademarks of Xerox Corporation and Fuji Xerox Co., Ltd.

Table of Contents

Table of Contents ........................................................................................................ 1
1 Before Using the Machine ...................................................................................... 11
Preface...................................................................................................................... 12
Types of Manuals ...................................................................................................... 13
Using This Guide....................................................................................................... 14
Organization of This Guide................................................................................... 14
Conventions.......................................................................................................... 15
About License............................................................................................................ 17
RSA BSAFE.......................... ...... ..... ...... ................................ ...... ..... ...... .............. 17
Heimdal................................................................................................................. 17
LAMA.................................................................................................................... 17
JPEG Code........................................................................................................... 18
Libcurl ................................................................................................................... 18
FreeBSD............................................................................................................... 18
OpenLDAP............................................................................................................ 19
DES....................................................................................................................... 21
AES....................................................................................................................... 21
Table of Contents
2 Paper and Other Media ........................................................................................... 23
Paper Types .............................................................................................................. 24
Supported Paper Type.......................................................................................... 24
Loading Paper ........................................................................................................... 26
Loading Paper in the Trays 1 to 2......................................................................... 26
Loading Tab Paper in the Trays 1 to 2.................................................................. 27
Loading Paper in the Trays 3 to 4......................................................................... 28
Loading Paper in the Tray 5 (Bypass) .................................................................. 29
Loading Tab Paper in the Tray 5 (Bypass) ........................................................... 29
Loading Paper in the Tray 6 (HCF (A4 1 Tray)).................................................... 30
Loading Paper in the Trays 6 to 7 (HCF (A4 2 Tray))........................................... 31
Loading Paper in the Tray 8 (Interposer).............................................................. 32
Loading Tab Paper in the Tray 8 (Interposer)....................................................... 32
Changing the Paper Size........................................................................................... 33
Changing the Paper Size for the Trays 1 to 2....................................................... 33
Changing the Paper Size for the Tray 6 (HCF (A4 1 Tray)).................................. 34
Changing the Paper Size for the Trays 6 to 7 (HCF (A4 2 Tray))......................... 36
Changing the Paper Settings..................................................................................... 38
3 Maintenance............................................................................................................. 41
Replacing Consumables............................................................................................ 42
Replacing the Toner Cartridge......... ................................. ..... ...... ......................... 43
Replacing the Waste Toner Bottle .................... ..... ................................. ..... ...... ... 45
1
Replacing the Staple Cartridge
for C-Finisher or C-Finisher with Booklet Maker..........................................47
Replacing the Booklet Staple Cartridge
(C-Finisher with Booklet Maker or Booklet Finisher D2)..............................48
Replacing the Staple Cartridge for Staple Finisher D2 or Booklet Finisher D2 .....49
Emptying the Punch Scrap Container
for C-Finisher or C-Finisher with Booklet Maker..........................................51
Emptying the Punch Scrap Container
for Staple Finisher D2 or Booklet Finisher D2 .............................................52
Replacing the Staple Scrap Container
for Staple Finisher D2 or Booklet Finisher D2 .............................................53
Cleaning the Machine.................................................................................................55
Cleaning the Exterior ............................................. ...... ..... ................................. ....5 5
Cleaning the Document Cover and Document Glass............................................55
Cleaning the Narrow Glass Strip and Document Press er
for ApeosPort Series Models.......................................................................56
Cleaning the Document Feeder Roller for ApeosPort Series Models....................57
Cleaning the Narrow Glass Strip and Document Press er
for DocuCentre Series Models.....................................................................57
Cleaning the Document Feeder Roller for DocuCentre Series Models .................58
Printing a Report/List..................................................................................................60
4 Job Status.................................................................................................................61
Job Status Overview ..................................................................................................62
Checking Current/Pending Jobs................. ..... ................................. ..... .....................63
Checking Completed Jobs .............. ..... ...... ................................ ...... ..... .....................64
Printing and Deleting Stored Documents ...................................................................65
Charge Print.......... ..... ................................. ...... ..... ...... ................................ ...... .... 6 5
Private Charge Print ..............................................................................................67
Secure Print...........................................................................................................69
Sample Print ..........................................................................................................70
Delayed Print .........................................................................................................72
Printing Pending Jobs ................................................................................................73
Handling Error Terminations ......................................................................................74
5 Machine Status.........................................................................................................75
Overview of Machine Status.......................................................................................76
Machine Status...........................................................................................................77
Machine Information ..............................................................................................77
Paper Tray.............................................................................................................78
Overwrite Hard Disk...............................................................................................79
Print Mode .............................................................................................................79
Billing Meter/Print Report ...........................................................................................82
Billing Meter...........................................................................................................82
User Account Billing Meter ....................................................................................82
Print Report/List.....................................................................................................83
2
Table of Contents
Automatically Printed Reports/Lists ...................................................................... 89
Supplies..................................................................................................................... 90
Faults......................................................................................................................... 91
6 System Settings....................................................................................................... 93
System Settings Procedure....... ...... ..... ...... ................................ ...... ..... .................... 94
Step 1 Entering System Administration Mode ...................................................... 94
Step 2 Entering the System Administrator User ID and Passcode....................... 94
Step 3 Selecting the Operation Mode from the System Administrator Menu........ 95
Step 4 Selecting an Item on the [System Settings] Screen .................................. 95
Step 5 Setting a Feature....................................................................................... 96
Step 6 Exiting the System Administration Mode................................................... 97
System Settings Menu List........................................................................................ 98
Menu List for DocuCentre Series Models ............................................................. 98
Menu List for ApeosPort Series Models.............................................................. 104
Common Settings.................................................................................................... 114
Machine Clock/Timers ..................... ...... ................................ ...... ..... .................. 114
Audio Tones........................................................................................................ 117
Screen/Button Settings ....................................................................................... 118
Paper Tray Settings ............................................................................................ 119
Watermark .......................................................................................................... 121
Secure Watermark.............................................................................................. 123
Image Quality............. ...... ................................. ..... ...... ................................ ...... . 125
Reports ............................................................................................................... 125
Maintenance ....................................................................................................... 126
Image Log Control (ApeosPort series models only) ........................................... 127
Print Universal Unique ID (ApeosPort series models only)................................. 128
Other Settings..................................................................................................... 128
Copy Mode Settings ............................. ................................. ..... ...... ..... .................. 136
Copy Tab (DocuCentre series models) /
General Settings Tab - Features Allocation (ApeosPort series models)............. 136
Preset Buttons (ApeosPort series models)......................................................... 137
Copy Defaults ..................................................................................................... 137
Copy Control....................................................................................................... 141
Original Size Defaults ......................................................................................... 143
Reduce/Enlarge Presets....... ...... ..... ................................. ..... ............................. 144
Annotation - Create Stamps................................................................................ 144
Network Settings ........................................................ ...... ..... ..... ............................. 1 45
Port Settings ....................................................................................................... 145
Protocol Settings................................................................................................. 148
Machine’s E-mail Address/Host Name ............................................................... 150
Proxy Server Settings (ApeosPort series models).............................................. 150
Outgoing / Incoming E-mail Settings................................................................... 151
Remote Authentication Server/Directory Service
(ApeosPort series models only)................................................................ 153
3
PKI (Public Key) Settings............................ ...... ..... ...... ................................ ...... ..15 7
Other Settings......................................................................................................158
Print Mode Settings..................................................................................................159
Allocate Memory..................................................................................................159
Delete Form.........................................................................................................161
Other Settings......................................................................................................161
Scan/Fax Mode Settings ................. ..... ...... ..... ................................. ..... ...... ..... ........164
General Settings Tab...........................................................................................164
Scan Defaults ........................................................ ...... ..... ..... ..............................16 4
Scan to PC Defaults ............................................................................................166
Original Size Defaults ..........................................................................................166
Output Size Defaults............................................................................................167
Reduce/Enlarge Presets......................................................................................167
Other Settings......................................................................................................167
E-mail Settings ..................... ................................. ..... ...... ..... ................................. .. 16 9
E-mail Control......................................................................................................169
Mailbox/Stored Document Settings (DocuCentre series models) / Mailbox Settings (ApeosPort series models) and
Stored Document Settings (ApeosPort series models) ............................................172
Mailbox Settings ..................................................................................................172
Stored Document Settings................................ ..... ...... ................................ ...... .. 17 2
Job Flow Settings for ApeosPort Series Models Only..............................................174
Web Applications Settings for ApeosPort Series Models Only ................................175
Server Setup........................................................................................................175
Configuring/Canceling the Auto Link Server........................................................176
Setup Menu..............................................................................................................177
Mailbox ................................................................................................................177
Job Flow Sheets.............................. ...... ..... ................................. ..... ...... .............179
Job Flow Sheet Keywords ...................................................................................184
Address Book ......................................................................................................184
Paper Size/Type ..................................................................................................188
System Administrator Settings .................................................................................189
System Administrator Login ID............................................................................189
System Administrator’s Passcode .......................................................................189
Maximum Login Attempts....................................................................................190
Login Setup/Auditron Administration........................................................................191
Create/Check User Accounts ..............................................................................191
Account Details...................................... ..... ...... ..... ................................. ..... ...... ..193
Reset User Accounts............ ...... ..... ...... ................................ ...... ..... ...................193
System Administrator's Meter (Copy Jobs)..........................................................194
User Details Setup...............................................................................................194
Charge / Private Print Settings ............................................................................195
Passcode Entry from Control Panel.....................................................................197
Login Setup/Auditron Mode.................................................................................197
4
Table of Contents
7 Using CentreWare Internet Services ................................................................... 201
Installation of CentreWare Internet Services........................................................... 202
Preparations........................................................................................................ 202
Configuration on the Machine............................................................................. 202
Starting CentreWare Internet Services.................................................................... 204
Setting Items Using CentreWare Internet Services................................................. 205
8 Printer Environment Settings............................................................................... 209
Print Features Overview.......................................................................................... 210
Installation When Using USB Port........................................................................... 213
Preparations........................................................................................................ 213
Installation Overview.. ...... ..... ................................. ...... ..... ................................. . 213
Configuration on the Machine............................................................................. 213
CentreWare Internet Services Setting Items....................................................... 214
Configuration on the Computer........................................................................... 214
Installation When Using TCP/IP (LPD/Port 9100) ................................................... 215
Preparations........................................................................................................ 215
Installation Overview.. ...... ..... ................................. ...... ..... ................................. . 215
Configuration on the Machine............................................................................. 215
CentreWare Internet Services Setting Items....................................................... 216
Configuration on the Computer........................................................................... 217
Installation When Using NetWare............................................................................ 218
Preparations........................................................................................................ 218
Installation Overview.. ...... ..... ................................. ...... ..... ................................. . 218
Configuration on the Machine............................................................................. 218
CentreWare Internet Services Setting Items....................................................... 220
Configuration on the Computer........................................................................... 220
Installation When Using Microsoft Network (SMB).................................................. 221
Preparations........................................................................................................ 221
Installation Overview.. ...... ..... ................................. ...... ..... ................................. . 221
Configuration on the Machine............................................................................. 221
CentreWare Internet Services Setting Items....................................................... 222
Configuration on the Computer........................................................................... 222
Installation When Using Internet Printing Protocol (IPP)......................................... 223
Preparations........................................................................................................ 223
Installation Overview.. ...... ..... ................................. ...... ..... ................................. . 223
Configuration on the Machine............................................................................. 223
CentreWare Internet Services Setting Items....................................................... 224
Configuration on the Computer........................................................................... 224
Installation When Using EtherTalk .......................................................................... 225
Preparations........................................................................................................ 225
Installation Overview.. ...... ..... ................................. ...... ..... ................................. . 225
Configuration on the Machine............................................................................. 225
CentreWare Internet Services Setting Items....................................................... 226
5
Configuration on the Computer......................... ................................ ...... .............226
9 E-mail Environment Settings ................................................................................227
E-mail Overview ................... ..... ...... ..... ................................. ..... ...... ..... ...................228
Preparations.............................................................................................................229
Installation Procedure...............................................................................................231
Installation Overview............................................................................................231
Enabling Port and Setting TCP/IP .......................................................................231
Configuring E-mail Environment..........................................................................232
CentreWare Internet Services Setting Items .......................................................233
10 Scanner Environment Settings.............................................................................235
Scan Service Overview ............................................................................................236
Configuration of Scan to Mailbox .............................................................................237
Installation Overview............................................................................................237
Enabling Port and Setting TCP/IP .......................................................................237
Configuration of Network Scanning (Job Template Scanning).................................239
Preparations ........................................................................................................239
Installation Overview............................................................................................239
Enabling Port and Setting TCP/IP .......................................................................239
Configuring the SNMP Port .................................................................................240
Configuration of Scan to PC.....................................................................................241
Preparations ........................................................................................................241
Installation Overview............................................................................................241
Enabling Port and Setting TCP/IP .......................................................................242
Configuration of the Job Flow...................................................................................243
Installation Overview............................................................................................243
Enabling Port and Setting TCP/IP .......................................................................243
Configuring the SNMP Port .................................................................................244
11 Using the Server Fax Service................................................................................245
Server Fax Overview................................................................................................246
Preparations.............................................................................................................247
System Requirements for the Machine................................................................247
Installation Procedure...............................................................................................248
Installation Overview............................................................................................248
Fax Settings.........................................................................................................248
Setting the Server Fax Feature............................................................................249
12 Security ...................................................................................................................251
Security Service Overview .......................................................................................252
Communication Security Service............................................................ ..... ...... ..252
Scan File Security Services.................................................................................253
Configuration of HTTP Communication Encryption..................................................254
Installation Overview............................................................................................254
6
Table of Contents
Configuration on the Machine............................................................................. 254
Configuration of E-mail Encryption/Digital Signature............................................... 256
Installation Overview.. ...... ..... ................................. ...... ..... ................................. . 256
Configuration on the Machine............................................................................. 256
Configuration on a Computer.............................................................................. 257
Configuration of Scan File Signature
(PDF/DocuWorks Signature) for Only ApeosPort Series Models............................ 259
Installation Overview.. ...... ..... ................................. ...... ..... ................................. . 259
Configuration on the Machine............................................................................. 259
13 Authentication and Auditron Administration...................................................... 261
Overview of Authentication...................................................................................... 262
Users Controlled by Authentication........................ ................................. ..... ...... . 262
Types of Authentication ...................................................................................... 262
Features Controlled by Authentication................................................................ 263
Authentication for Job Flow Sheets and Mailboxes................................................. 265
Job Flow Sheet Types ........................................................................................ 265
Types of Mailboxes............................................................................................. 268
Linking Job Flow Sheets to Mailboxes................................................................ 270
Overview of Auditron Administration ....................................................................... 272
Authentication and Auditron Administration........................................................ 272
Manageable Features and Services ................................................................... 273
14 Problem Solving ............................ ..... ...... ..... ...... ................................ ...... ..... ...... . 277
Troubleshooting....................................................................................................... 278
Machine Trouble...................................................................................................... 279
Image Quality Trouble ............................................................................................. 284
Trouble during Copying ........................................................................................... 289
Unable to Copy ................................................................................................... 289
The Copy Result is Not What was Expected ...................................................... 289
Trouble during Printing ............................................................................................ 293
Unable to Print .................................................................................................... 293
The Print Result is Not What was Expected ....................................................... 294
Trouble during Scanning ......................................................................................... 296
Unable to Scan with the Machine ....................................................................... 296
Unable to Import Scanned Documents to the Computer.................................... 296
Unable to Send a Scanned Document over the Network (FTP/SMB) ................ 297
Unable to Send E-mail........................................................................................ 299
The Image is not What was Expected ................................................................ 299
Network-related Problems....................................................................................... 302
When using SMB ................................................................................................ 302
When using NetWare.......................................................................................... 303
When using TCP/IP ............................................................................................ 307
When using EtherTalk......................................................................................... 308
7
CentreWare Internet Services Problems .............................................................309
E-Mail Features Problems ...................................................................................310
Internet/Intranet Connection Problems................................................................311
Error Code................................................................................................................313
Other Errors.........................................................................................................369
Paper Jams ..............................................................................................................370
Paper Jams in the Trays 1 to 2............................................................................371
Paper Jams in the Tray 3.....................................................................................371
Paper Jams in the Tray 4.....................................................................................372
Paper Jams in the Tray 5 (Bypass) .....................................................................372
Paper Jams in the Tray 6 (HCF (A4 1 Tray)).......................................................373
Paper Jams in the Trays 6 to 7 (HCF (A4 2 Tray))..............................................375
Paper Jams at the HCF (A4 2 Tray) Unit.............................................................376
Paper Jams in the Transfer Module.....................................................................378
Paper Jams in the Bottom Left Cover..................................................................382
Paper Jams in the Output Tray............................................................................383
Paper Jams in the C-Finisher and the C-Finisher with Booklet Maker ................383
Paper jams in the Staple Finisher D2 and the Booklet Finisher D2.....................391
Document Jams for ApeosPort Series Models.........................................................402
Document Jams for DocuCentre Series Models ......................................................405
Stapler Faults ................. ...... ..... ................................. ...... ..... ................................. ..40 7
Staple Jams in the Staple Cartridge
for C-Finisher or C-Finisher with Booklet Maker........................................408
Staple Jam s in the Bookl et Staple Car tridge
for the C-Finisher with Booklet Maker or Booklet Finisher D2...................409
Staple Jams in the Staple Cartridge
for the Staple Finisher D2 or the Booklet Finisher D2 ...............................411
Staple Cartridge Taken Off from Unit
for the Staple Finisher D2 or the Booklet Finisher D2....................................413
Solving Curled Output for the Staple Finisher D2 or the Booklet Finisher D2..........415
15 Appendix.................................................................................................................417
Specifications ...........................................................................................................418
Printable Area...........................................................................................................430
Standard Printable Area ......................................................................................430
Extended Printable Area......................................................................................430
Internal Fonts ...........................................................................................................431
Optional Components...............................................................................................433
ESC/P Emulation......................................................................................................435
Emulation.............................................................................................................435
Fonts....................................................................................................................436
Output Feature.....................................................................................................436
ESC/P Emulation Print Features .........................................................................436
ESC/P Emulation Settings...................................................................................437
Magnification Table..............................................................................................443
8
Table of Contents
Paper Size and Number of Printable Characters................................................ 447
PDF Direct Print.............. ...... ..... ...... ................................. ..... ..... ...... ....................... 4 49
PDF Direct Print Settings.................................................................................... 449
PCL Emulation......................................................................................................... 451
HP-GL2 Emulation................................................................................................... 454
Hard Clip Area .................................................................................................... 458
Printable Area ..................................................................................................... 459
Auto Layout......................................................................................................... 461
Notes and Restrictions ............................................................................................ 468
Notes and Restrictions on the Use of the Machine............................................. 468
Notes and Restrictions in the Interrupt Mode...................................................... 470
Notes and Restrictions when Connecting with Internet Service Provider........... 471
Notes and Restrictions for Using SMB................................................................ 472
Notes and Restrictions for Using TCP/IP............................................................ 474
Notes and Restrictions for Using EtherTalk........................................................ 476
Notes and Restrictions for Using Bonjour........................................................... 476
Notes and Restrictions for Using Scanner Features........................................... 477
Notes and Restrictions when Connecting to Internet or Intranet ........................ 478
Index.............................................................................................................................. 479
9

1 Before Using the Machine

This chapter describes organization of this guide and conventions.
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Preface .......................................................................................................12
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Types of Manuals .......................................................................................13
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Using This Guide ........................................................................................14
z
About License.............................................................................................17
1 Before Using the Machine

Preface

Before Using the Machine
1
Thank you for selecting the Fuji Xerox ApeosPort-II 7000/6000, DocuCentre-II 7000/ 6000 (hereafter referred to as “the machine”).
This guide explains how to operate the machine and the precautions that must be followed du ring oper ati on. To get the m ost out of the mach ine and to use it effe cti vel y, be sure to read this guide before use.
This guide aimed toward machine administrators, provides maintenance information like how to r eplace consumables, instructions on configurin g your networ k environment, and troubleshooting procedures.
This guide assumes that an operator has a basic knowledge of the operating environment of the personal computer in use, networking environments, and how to operate a personal computer. For information on the environment of the personal computer in use, basic knowledge of networking environments, and how to operate a personal computer, refer to the manuals provided with the personal computer, operating system, and network system.
After reading this guide, be sure to keep it handy for quick reference. It will be useful in case you forget how to perform operations or if a problem occurs with the machine.
Refer to the User Guide for copy/print/scan operating procedures. For information about optional accessories for the printer functionality, also refer to the guide provided with each optional accessory.
12
In this manual, safety instructions are preceded by the symbol . Always read and follow the instructions before performing the required procedures.
The equipment is certified by NEMKO in compliance with [IEC60950-1 (AS/NZS
3260)]. The equipment is manufactured under an ISO 9001 Quality System. The equipment is also certified in compliance with applicable standards by various national bodies. The equipment was tested and is certified by the New Zealand Ministry of Commerce in conformance with CISPR publ. 22 (AS/NZISS CISPR22:2002) which relates to radio frequency interference regulations, and also complies with the Australian Communication Authority requirements.
NOTE: Machines intended for use in South Korea and Taiwan have been certified separately in compliance with their requirements.
Any unauthorized alteration, which includes the addition of new functions or the connection of external devices, may impact this certification.
Contact your local Xerox representative for a list of approved accessories.

Types of Manuals

Types of Manuals
We provide the following guides for optimum usage of the machine.
Included Manuals
Several manuals are included with this product. They are referred to as accompanying manuals.
These accompanying manuals include descriptions on configurations and operation of the product.
The following manuals are included with the machine.
User Guide
Describes all the necessary steps for copy/print/scan.
Administrator Guide (this guide)
Aimed toward machine administrators, as a guide to setting up the network environment and to solving problems that may occur with the machine.
Quick Reference Guide
Introduces the basic operations of the machine, as well as daily management and maintenance.
Manual (HTML)
A guide for installing print drivers, configuring the printer environment, etc. This manual is included in the CD-ROM of the Driver CD Kit.
Before Using the Machine
1
Guides for Optional Accessories
Optional accessories are also available for the machine. User Guides are provided with the optional accessories exclusively for ApeosPort-II 7000/6000, DocuCentre-II 7000/
6000. Thes e U se r G ui de s ar e re f er r ed to as "g ui d es fo r op ti on a l ac ce ss or ie s" . G ui d es for optional accessories are provided in two forms, as printed or as On-line Help.
Guides for optional accessories describe all the necessary steps for operating optional accessories and installing software.
13
1 Before Using the Machine

Using This Guide

Before Using the Machine
This guide aimed toward machine administrators, provides maintenance information like how to r eplace consumables, instructions on configurin g your networ k environment, and troubleshooting procedures.

Organization of This Guide

This guide consists of the following chapters.
1 Before Using the Machine
Describes organization of this guide and conventions.
1
2 Paper and Other Media
Describes t he ty pe s of pa per th at can be us e d on th e ma c hi ne an d ho w t o lo a d pape r in trays.
3 Maintenance
Describes how to replace consumables and to clean the machine.
4Job Status
Describes how to check job status and to cancel jobs.
5 Machine Status
Describes how to check the faults that occurred on the machine and to print various reports/lists.
6 System Settings
Describes how to configure the system settings.
7 Using CentreWare Internet Services
Describes how to use CentreWare Internet Services.
8 Printe r Environment Settings
Describes how to set up the printer’s operating environment.
9 E-mail Environment Settings
Describes the configuration to use the E-mail features on the machine.
10 Scanner Environment Settings
Describes the configuration to use the scan services on the machine.
11 Using the Server Fax Service
Describes how to use the Server Fax service on this machine.
12 Security
14
Describes the configuration to utilize the security services on the machine.
13 Authentication and Auditron Administration
Describes the authorization feature for restricting use of the machine, as well as the administration feature for monitoring usage statuses for each feature using the authorization feature.
14 Problem Solving
Describes troubles that may occur with the machine and their solutions.
15 Appendix
Describes the machine specifications, optional accessories, and cautions/restrictions.

Conventions

z
z
z
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Using This Guide
The screen images and illustrations of control panel that are used in this guide are
for the DocuCentre series models.
The screen images and illustrations that are used in this guide are based on the
machine configuration with the various options. Some of the items in the screen
images may not be displayed or there may be features that cannot be used
depending on the machine configuration.
In this document, "Computer" refers to a personal computer or workstation.
The following terms are used in this guide.
Before Using the Machine
1
Important Indicates important information that you should read. Note Indicates additional information on operations or features.
z
The following symbols are used in this guide:
" " : Cross-references in this guide, reference to other guides,
messages displayed on the touch screen, names of CD-ROM, and input strings
[ ] : • The names of screens, tabs, buttons, features, and options
displayed on the touch screen
• The names of menus, windows, dialog boxes, buttons, and other items displayed on computer monitors
< > button : Hardware buttons on the machine’s control panel < > key : Keys on computer keyboards > : • Indicates a path to a certain item within a procedure on the
control panel. Example: When you see a procedure to "select [System Settings] > [Setup Menu] > [Mailbox]", this means that you need to first select [System Settings], then [Setup Menu], and lastly [Mailbox].
• Indicates a path to a certain item within a procedure on a computer. Example: When you see a procedure "to search for files and folders, select [Start] > [Search] > [For Files or Folders]", this means that you need to click [Start], then select [Search] and [For Files or Folders] in order to search for files and folders.
• The reference is indicated in the following manner: "Refer to "6 S yste m Setting s" > "C ommon Settings " > "Aud io Tone" in the Administrator Guide." The sentence above means that you need to refer to a section
15
1 Before Using the Machine
Before Using the Machine
"Audio Tone ", whic h can be f ound u nder "C ommon Se ttin gs" in the chapter 6 System Settings of the Administrator Guide.
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Orientation of documents or paper is described in this guide as follows:
, ,Long Edge Feed (LEF):Loading with one of the long edges of the document or
paper.
, ,Short Edge Feed (SEF):Loading with one of the short edges of the document
or paper.
1
LEF Orientation
Paper feed direction
SEF Orientation
Paper feed direction
16

About License

About License

RSA BSAFE

This product includes RSA BSAFE® Cryptographic software from RSA Security Inc.

Heimdal

Copyright (c)2000 Kungliga Tekniska Högskolan (Royal Institute of Technology, Stockholm, Sweden). All rights reserved.
Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met:
1. Redistributions of source code must retain the above copyright notice, this list of
2. Redistributions in binary form must reproduce the above copyright notice, this list of
3. Neither t he name of the Institute nor the names of its contributors may be used to
Before Using the Machine
1
conditions and the following disclaimer.
conditions and the following disclaimer in the documentation and/or other materials provided with the distribution.
endorse or promote products derived from this software without specific prior written permission.

LAMA

THIS SOFTWARE IS PROVIDED BY THE INSTITUTE AND CONTRIBUTORS ''AS IS'' AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE INSTITUTE OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
LZMA SDK 4.21 Copyright (c) 1999-2005 Igor Pavlov (2005-06-08) http://www.7-zip.org/
LZMA SDK 4.22 Copyright (c) 1999-2005 Igor Pavlov (2005-06-10) http://www.7-zip.org/
17
1 Before Using the Machine

JPEG Code

Before Using the Machine

Libcurl

1
Our printer software uses some of the codes defined by the Independent JPEG Group.
COPYRIGHT AND PERMISSION NOTICE
Copyright (c) 1996 - 2006, Daniel Stenberg, <daniel@haxx.se>.
All rights reserved.
Permission to use, copy, modi fy, and distribute this so ftware for any purpose with or without fee is hereby granted, provided that the above copyright notice and this permission notice appear in all copies.
THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT OF THIRD PARTY RIGHTS. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.
Except as contained in this notice, the name of a copyright holder shall not be used in advertising or otherwise to promote the sale, use or other dealings in th is Software without prior written authorization of the copyright holder.

FreeBSD

This product contains the pa rt of F reeBS D codes.
The FreeBSD Copyright Copyright 1994-2006 T he FreeB SD Pr oject. All ri ghts rese rved.
Redistribution and use in sou rce and binary forms, with o r without modification, are pe rmitted provided that the following conditions are m et:
Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer . Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaime r in the documentatio n and/or other materia ls provided with the distribution.
18

OpenLDAP

About License
THIS SOFTWARE IS PROVIDED BY THE FREEBSD PROJECT ''AS IS'' AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTI CULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE FREEBSD PROJECT OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA , OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
The views and conclusions c ontai ned in th e software an d docu menta tion a re those of t he authors and should not b e interp reted a s repre senting o fficial policies, e ither exp ressed o r implied, of the FreeBSD Projec t.
Copyright 1998-2006 The OpenLDAP Foundation All rights reserved.
Before Using the Machine
1
Redistribution and use in source and binary forms, with or without modification, are permitted only as authorized by the OpenLDAP Public License.
A copy of this licens e is availab le in the file LICENSE in the top-lev el directory o f the distribution or, alternatively, at <http://www.OpenLDAP.org/license.html>.
OpenLDAP is a registered trademark of the OpenLD AP Founda tio n.
Individual files and/or contrib uted package s may be co pyright by other p arties and/or subject to additional restrictions.
This work is derived from the University of Michigan LDAP v3.3 distributio n. Information con­cerning this software is ava ilable at <htt p://www.umich. edu/~dirsvcs/lda p/ldap. html>.
This work also contains materials derived from public sources.
Additional information about OpenLDAP can be obtained at <http://www.openldap.org/>.
--­Portions Copyright 1998-2006 Kurt D. Zeilenga. Portions Copyright 1998-2006 Net Boolean Incorporated. Portions Copyright 2001-2006 IBM Corporation. All rights reserved.
Redistribution and use in source and binary forms, with or without modification, are permitted only as authorized by the OpenLDAP Public License.
---
19
1 Before Using the Machine
Portions Copyright 1999-2005 Howard Y.H. Chu. Portions Copyright 1999-2005 Symas Co rpo ratio n.
Before Using the Machine
1
Portions Copyright 1998-2003 Hallvard B. Furuseth. All rights reserved.
Redistribution and use in source and binary forms, with or without modi fication, are permitted provided that this notice is preserved.
The names of the copyrigh t holders may no t be use d to end orse or pro mote pro ducts derived from this software without their specific prior written permission. This software is provided ''as is'' without express or implied warranty.
--­Portions C opyright (c ) 1992-1996 Regents of the University of Michigan. All rights reserved. Redistribution and use in source and binary forms are permitted provided that this
notice is preserved and that due cred it is given to the University of Michigan at Ann Arbor. The name of t he University may not be used to endorse or promote pro ducts derived from this software without s pecific prior written permission. This software is provided ''as is'' without express or implied warranty.
-----------------------------------------­The OpenLDAP Public License Version 2.8, 17 August 2003
Redistribution and use of this software and associated documentation ("Software"), with or without modifi cation, are permitted provid ed that the following conditio ns are met:
1. Redistributions in source form must retain copyright statements and notices,
2. Redistributions in binary form must reproduce applicable copyright statements and notices, this list of conditions, and the following disclaimer i n the documentation and/or other materials provided with the distribution, and
3. Redistributions must contain a verbatim copy of this document.
The OpenLDAP Foundation may revise this license from time to time. Each revision is distinguished by a version number. You may use this Software under
terms of this license revision or under the terms of any subsequent revision of the license.
THIS SOFTWARE IS PROVIDED BY THE OPENLDAP FOUNDATION AND ITS CONTRIBUTORS ''AS IS'' AND ANY EXPRESSED OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANT­ABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE OPENLDAP FOUNDATION, ITS CONTRIBUTORS, OR THE AUTHOR(S) OR OWNER(S) OF THE SOFTWARE BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAM­AGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY,
20
DES
About License
WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLI­GENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
The names of the authors and copyright holders must not be used in advertising or otherwise to promote the sale, use or other dealing in this Software without specific, written prior permission. Title to copyright in this Software shall at all times remain with copyright holders.
OpenLDAP is a registered trademark of the OpenLD AP Founda tio n.
Copyright 1999-2003 The OpenLDAP Foundation, Redwood City, California, USA. All Rights Reserved. Permissi on to copy and distribu te verbati m copies of this docu ment is granted.
This product includes software developed by Eric Young(eay@mincom.oz.au)
Before Using the Machine
1
AES
Copyright (c) 2003. Dr Brian Gladman. Worcester. UK. All rights reserved. This product uses published AES software provided by Dr Brian Gladman under BSD
licensing terms.
21

2 Paper and Other Media

This chapter describes the types of paper that can be used on the machine, precautions when handling paper, and how to load paper in trays.
z
Paper Types .... ...... ..... ................................. ...... ..... ..... ...............................24
z
Loading Paper ............................................................................................26
z
Changing the Paper Size............................................................................33
z
Changing the Paper Settings......................................................................38
2 Paper and Other Media
WARNING

Paper Types

This section describes the kinds of paper available for this machine. Use of inappropriate paper may result in paper jams, cause reduced print quality,
malfunctions and other trouble. To make full and effective use of the machine's
Paper and Other Media
performance, we recommend using only paper recommended by Fuji Xerox. If you want to use paper not recommended by Fuji Xerox, contact our Customer
Support Center.
Do not use conductive paper such as carbonic paper or coated paper. When paper jam occurs, it may cause short-circuit and eventually a fire accident.
Important • The printed image may fade due to moisture such as water, rain or vapor. For more
2

Supported Paper Type

When using commonly used paper (known as printable paper) for copying or printing, make sure that it complies with the following specifications.
information, contact our Customer Support Center.
Paper tray Weight Loadable quantity
Trays 1 to 2 52 to 200 g/m
Ream Weight: 45 - 171 kg
Tray 3 1,490 sheets
Tray 4 1,860 sheets
Tray 5 (bypass) 52 to 270 g/m
Ream Weight: 45 - 232 kg
Tray 5 (bypass) (When HCF (A4 2 Tray) is installed)
Tray 6 (HCF (A4 1 Tray)) (optional)
Trays 6 to 7 (HCF (A4 2 Tray)) (optional)
Tray 8 (Interposer) (optional)
52 to 200 g/m Ream Weight: 45 - 171 kg
52 to 200 g/m Ream Weight: 45 - 171 kg
60 to 220 g/m Ream Weight: 52 - 189 kg
2
2
2
2
2
500 sheets (80 g/m2)
(80 g/m
(80 g/m2) Up to 10mm 100 sheets
(80 g/m2) Up to 27mm 250 sheets
(80 g/m2) 2,000 sheets
(80 g/m2) 2,000 sheets x 2 trays
(80 g/m2) 200 sheets
(80 g/m2)
2
)
24
The following table lists the paper types supported for each paper tray.
Paper Types
Paper Type
Plain Paper Recycled Paper Plain Paper (Side 2) Transparency ­Labels ­Lightweight 52 - 63 Heavyweight 1 Heavyweight 2 Tab Stock 1 Tab Stock 2 Hole Punched 64 - 105
*
Weight
2
(g/m
64 - 105
106 - 200 201 - 270 106 - 200 201 - 270
Tray 1-2 Tray 3-4
)
OOOOO OOOOO OOOOO
XXOXX
XXOXX OOOO X OOOOO
XXOXX OXOX O
XXOXX OOOOO
Tray 5
(Bypass)
Tray 6-7
Tray 8
(Interposer)
*: Plain Paper (Side 2) means the paper already printed on the one side (i.e., scrap paper). O: Available X: Not available
Important • Printing with paper whose type or si ze differs fr om the paper sp ecified by the print driv er, or
printing from a tray not supporting the loaded paper can result in paper jams. To ensure correct printing, select the correct paper size, paper type, and paper tray.
Note Weight mea ns a weight of 1 m
Ream weight means weight of 1,000 sheets of paper in duodecimo size (788 x 1,091 mm).
When copying with a non-standard size paper from the Tray 5 (bypass), you must manually
enter the paper size. If you use non-standard size paper often, you can preset the size on the machine. Then the preset size appears under [Standard Sizes] in the [Tray 5 (Bypass)] screen. For more information, refer to "Tray 5 (Bypass) - Paper Size Defaults" (P.121).
2
of a paper sheet.
Paper and Other Media
2
Storing and Handling Paper
Please keep the following points in mind when storing paper
z
Store paper inside a cabinet or other dry place. Paper that has absorbed moisture can cause paper jams and image quality defects.
z
After opening a package of paper, wrap up the remaining paper to store it. It is recommended that you include moisture prevention packets.
z
Paper should be stored flat to prevent bends or warping.
Please adhere to the following when setting paper into the tray
z
Align the stack of paper neatly before setting it in the tray.
z
Do not use paper that is folded, creased, or heavily warped.
z
Do not use waved or curled paper.
z
Do not load paper of mixed size together into the tray.
z
Transparency paper and label paper can cause paper jams, and multiple sheets can be fed to the printer at once. Be sure to carefully fan these types of paper.
z
When continuously outputting onto transparencies, transparency sheets may sometimes stick to each other. Remove transparencies from the output tray every 20 or so sheets, and fan them to cool them down.
25
2 Paper and Other Media

Loading Paper

This section describes how to load paper.
Types of paper loaded in trays
Paper and Other Media
2
The machine automatically detects the size and orientation of loaded paper in trays. You need to set a paper type, however. Normally, each of the trays is set to plain paper. When loading paper other than plain paper in trays, change the paper type settings. Paper can also be named and set as user-defined paper. Up to five paper types can be set as user-defined paper.
For information on changing the paper type in trays, refer to "Changing the Paper Settings" (P.38).
Automatic Tray Selection
If you set paper source on the [Paper/Output] tab to [Paper Tray] in the PCL print driver's properties screen when making prints, the machine automatic all y sele cts the corresponding paper tray according to the size and orientation of the document to print. This is called [Automatic Tray Selection].
When making copies, automatic tray selection is active if [Auto Paper] is selected for [Paper Supply]. If the machine detects two or more corresponding trays in the automatic tray selection, the machine gives higher priority to the tray having the highest [Paper Type Priority] set at [Paper Tray Settings]. During automatic tray selection, trays whose [Paper Type Priority] setting is set to [Auto Paper Off] are not targeted in the automatic tray selection. Also, if the [Paper Type Priority] setting is exactly the same, the tray priority is determined by [Paper Tray Priority].
Note The Tray 5 (bypass) cannot be selected in the automatic tray selection.
When the machine runs out of paper during copying or printing, select the tray containing the
paper of the same size and ori entation that was being used for copying or printing, and continue copying or printing (Auto Tray Switch feature). During this operation, a tray containing paper of type whose [Paper Ty pe Priori ty] setting is set to [Au to Paper O ff] cannot be switched to.
For information about setting [Paper Type], [Paper Type Priority], [Paper Tray Priority], and setting the paper substitute feature, refer to "Paper Tray Settings" (P.119). The same settings can also be made from CentreWare Internet Services.
Adding paper
When the machine runs out of paper during copying or printing, a message is displayed on the control panel display. Add paper according to the displayed instructions. Copying or Printing is automatically resumed when paper is added.
Note Fan the paper well before loading paper in a tray. It prevents paper from sticking to each
other and reduces paper jams.

Loading Paper in the Trays 1 to 2

The following describes the procedure for loading paper in the Trays 1 to 2. When the machine runs out of paper during copying or printing, a message is displayed
on the control panel display. Add paper according to the displayed instructions. Copying or printing is automatically resumed when paper is added.
Note Before loading paper in a tray, fan the paper well. It prevents paper from sticking to each
other and reduces paper jams.
For information on changing the paper size and orientation, refer to "Changing the Paper Size for the Trays 1 to 2" (P.33).
26
1 Pull out the tray towards you until it
stops.
Important • M ake sure to pull out the tray
slowly. When the tray is being pulled out with force, the tray may possibly hit your kn ees or other parts of your body causing injuries.
While the machine processes a job, do not pull the tray out that the job uses.
Do not add a new stack of paper on top of the remaining paper in the tray, in order to prevent paper jams or any othe r troubl es. First , remove the remai ning pape r in the tra y, then loa d the new stack of paper.
2 Load and align the edge of the
paper against the left edge of the tray with the side to be copied or printed on facing down.
Important • Do not load paper exceeding
the maximum fill line. It might cause paper jams or machine malfunctions.
Do not place any paper or things in the empty space on the right si de of the Tray 1 or 2. It may cause paper jams or machine malfu nctions.
Loading Paper
Paper and Other Media
2
3 Push the tray in gently until it comes to a stop.

Loading Tab Paper in the Trays 1 to 2

Following describes the procedure for loading tab paper in the Trays 1 to 2.
Important • Tab paper cannot be loaded on the Trays 3, 4, 6 and 7.
Tab paper can be used only fo r [Tab Margined Sh ift], Covers, and Separators.
Note Before loading paper in a tray, fan the paper well. It prevents paper from sticking to each
other and reduces paper jams.
For information on changing the paper size and orientation, refer to "Changing the Paper Size for the Trays 1 to 2" (P.33).
1 Pull out the tray towards you until it
stops.
Important • M ake sure to pull out the tray
slowly. When the tray is being pulled out with force, the tray may possibly hit your kn ees or other parts of your body causing injuries.
While the machine processes a job, do not pull the tray out that the job uses.
Do not add a new stack of paper on top of the remaining paper in the tray, in order to prevent paper jams or any other troubles. First, remove the remaining paper in the tray, then load the new stack of paper.
27
2 Paper and Other Media
2 Turn tab paper face down with its
tabs oriented to the right, and then load it into the tray by aligning its left edge against the left-side of the tray.
3 Hold the paper guide by its lever,
Paper and Other Media
and then slide the guide to fit snugly against the edge of the paper.
Important • Do not load paper exceeding
the maximum fill line. It might cause paper jams or machine malf unc tions.
Fit the hole-punched edge again st the lef t -ha nd side of the tray.
Note When copying or printing on multiple set of tab stock of a set with which tab po sitions dif fer,
load each tab paper with the side to be copied or printed on facing down to set the first paper coming on top.
4 Push the tray in gently until it comes to a stop.
2

Loading Paper in the Trays 3 to 4

3
2
1
Following describes the procedure for loading paper in the Trays 3 to 4. When the machine runs out of paper during copying or printing, a message is displayed
on the control panel display. Add paper according to the displayed instructions. Copying or printing is automatically resumed when paper is added.
Note The trays 3 and 4 accept A4 ( ) paper only.
Before loading paper in a tray, fan the paper well. It prevents paper from sticking to each
other and reduces paper jams.
1 Pull out the tray towards you until it
stops.
Important • Make sure to pull out the tray
slowly. When the tray is being pulled out with force, the tray may possibly hit your knees or other parts of your body causing injuries.
While the machine processes a job, do not pull the tray out that the job uses.
Do not add a new stack of paper on top of the remaining paper in the tray, in order to prevent paper jams or any other troubles. First, remove the remaining paper in the tray, then load the new stack of paper.
2 Load and align the edge of the
paper against the left edge of the tray with the side to be copied or printed on facing down.
Important • Do not load paper exceeding
the maximum fill line. It might cause paper jams or machine malfunctions.
28
3 Push the tray in gently until it comes to a stop.
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