Vtech KidiZoom Printcam User guide

Instruction Manual

INTRODUCTION

Take a photo and print it instantly with the KidiZoom® PrintCam by VTech®! The ip-up lens allows for easy seles too. The camera is

jam-packed with fun features like special photo effects, stamps and borders, 3 games, panoramic prints and comic strip maker. You can also turn your photos into line drawings to colour or use the print shop to print games, design and print your own cards, pretend money, accessories, and more. Also functions as a normal digital camera: you can take videos and save photos and videos and transfer by USB. Memory is expandable by microSD card (SD card not included). Includes 1 roll of Thermal Paper that allows you to print in black and white.

KidiZoom® PrintCam

(With built-in rechargeable battery. Battery is non-replaceable).

Micro-USB cable Wrist strap

Note

The metallic coating on the KidiZoom

Quick Start Guide

1 Roll of thermal paper

PrintCam is insulating.

INCLUDED IN THE PACKAGE

WARNING

All packing materials such as tape, plastic sheets, packaging locks, removable tags, cable ties, cords and packaging screws are not part of this toy, and should be discarded for your child’s safety.

NOTE

Please keep this Instruction Maual as it contains important information.

This toy is only to be connected to equipment bearing either of the following symbols:

The battery in this product must not be disposed of with household waste. This battery is recyclable. Please follow your local recycling regulations.

The label covering the camera’s screen is packaging material. Please remove this label before use.

Removing the Packaging Locks:

1: Turn the packaging lock anticlockwise

several times.

2: Pull out and discard the packaging lock.

WARNING

Adult needed to remove small packaging screw.

Removing the Packaging Lock:

1. With a screwdriver, turn the packaging screw several times anticlockwise to loosen and remove.

2. Safely discard the screw and all packaging products.

PRODUCT LAYOUT AND BUTTONS

N I

1. Master Power Switch

When the switch is set to the

disconnected from the battery and the battery will not charge. Move the switch to the and allow it to be recharged.

Note: The Master Power Switch is only for resetting the camera

with a system reboot. When the camera is in daily use, you should leave the switch in the

2. Shutter Button

Press this button to take a picture in Photo mode or to start

recording in Video mode. When you’re in another mode, pressing this button will take you to Photo mode.

3. Print Button

In Photo or Video mode, press this button and a print preview

screen will show and ask you to conrm before printing. From the Home screen or other menu, press this button to go to Photo mode.

4. Star Button

Press this button to change the volume. In Photo or Video modes,

press this button to also change camera options.

5. Home/On/Off Button

Press to turn the camera On. Press and hold for two seconds to

turn it Off. While the camera is On, press this button to go to the Home screen or to go back to the previous menu.

6. OK Button

Press this button to conrm a choice or action, or as a control in

certain games.

Tip: The OK Button can also be used as the Shutter Button in

Photo and Video modes.

7. Directional Buttons

Use these buttons to select options, or as controls in certain games.

8. Play Button

Press this button to review photos or movies.

position to connect the camera to the battery

position, the camera is

position.

9. Delete Button

Press this button to delete a photo or video or to cancel an

operation.

10. Memory Card Slot

Insert a microSD card here to expand the camera’s memory.

(MicroSD card not included).

11. Micro-USB Port

Connect to a computer with the included Micro-USB Cable to

transfer les to a computer and to charge the camera.

12. Flip-Up Selfie Lens

Flip up the lens to see yourself on-screen as you record and take

pictures.

13. LED Indicator Light

This LED is to indicate battery charging status, the LED will light

up red when battery is charging and turn to green when charging has completed. In normal mode, the LED will only light up during camera timer countdown or while saving les.

PRODUCT SPECIFICATIONS

Display

Language

Photo Resolution

Video Resolution

Video Length Limit

Digital Zoom

Focus Range

Internal Memory

File Format

Connectivity

Memory Card Format and Capacity

Battery

Printer

Operating Temperature

2.4" colour LCD

Multilingual (US English, UK English, Deutsch, Español, Français, Nederlands)

5 MP: 2560 x 1920 (extrapolated)

2 MP: 1600 x 1200

0.3 MP: 640 x 480

320 x 240 default

640 x 480 when using memory card without video effects

Internal: 5 minutes per each recording le

Memory card: 10 minutes per each recording le

1.1 feet - ∞

256 MB built-in memory (shared with program data, actual memory available for user storage will be less)

Photo: Standard baseline JPEG

Video: AVI (Motion JPEG)

Built-in USB port for computer connection and battery charging

microSD/microSDHC card (not included) with capacity from 1 GB to 32 GB are recommended

Rechargeable Li-ion battery (battery is not replaceable)

Printer Type: Black & white thermal printer (No ink used) Thermal paper roll Dimensions: 57 mm width x 28 mm max diameter

32°F to 104°F (0°C to 40°C)

STORAGE CAPACITY FOR REFERENCE

Memory

Size

Internal Memory

2 GB

Memory

Card

Note: The above amounts are approximations. The actual amount

depends on the shooting environment. The video length limit is 5 minutes (internal memory) or 10 minutes (memory card) per le. The video length estimation is based on 320 x 240 video resolution.

4 GB

8 GB

16 GB

32 GB

Photos

(5 MP)

320 380 1,930 8

3,600 4,400 22,100 90

7,300 8,800 44,200 180

14,700 17,700 88,500 370

29,500 35,400 177,000 740

59,000 70,800 354,100 1,480

Photos

(2 MP)

Photos

(0.3 MP)

Video

(minutes)

PRINTER OPERATION

Precautions

• For best results, refill the paper with the KidiZoom Paper Refill Pack.

• To ensure your child’s safety, only adults should change the paper rolls, and make sure the Printer Cover is always locked.

• Do not open the cover during or right after printing is finished, let the Print Head cool down sufficiently before replacing the paper roll.

• Do not pull out the thermal paper when the cover is closed as this may damage the printer.

• Avoid touching the Print Head with your hands or other objects. If cleaning is needed, please clean the Print Head with a microfibre lint-free cloth.

• Thermal printing technology is not designed for long-term storage. To keep your images looking sharp for as long as possible, keep them out of direct sunlight. Also keep a backup digital copy of any important memories.

PrintCam

Paper Installation

For your child's safety, only adults should install the paper rolls.

1.  Locate the Screw Lock at the bottom of the camera, and use a screwdriver (not included) to turn the screw anticlockwise and move it to the unlocked position.

2. Locate the finger pull tabs on both sides of the Printer Cover and lift with two fingers as illustrated.

3. Remove the sticker to unfasten the roll.

Note: The sticker is not part of this toy and

should be discarded for your child’s safety.

4. Insert the new roll of paper into the Paper Roll Chamber as illustrated, ensuring that the tail of the paper comes off the bottom of the roll and not the top.

5. Leave a small amount of paper protruding and close the Printer Cover.

6. Tear off the excess paper and use your screwdriver to secure the Screw Lock in the closed position.

Printing

In Camera or Video modes, press the Print Button to bring up the print preview screen. From

here you can adjust the print intensity with the icon or cancel with the Button or check mark image and save a digital copy.

Drawing on Thermal Paper

For best results we recommend using felt-tipped pens or markers.

icon. Press the Print

to proceed to print your

GETTING STARTED

When you use the KidiZoom® PrintCam camera for the rst time, switch the

Master Power Switch to the

position.

When the Master Power Switch is in the

position, it is not possible to charge the camera or play any activities, and the system clock will reset.

Battery Charging

Note: Adult operation required.

• Make sure the camera is not in use and the Master Power Switch

is in the

USB Port on the side of the camera.

• Insert the Micro-USB Cable (small end) into the Micro-USB Port

on the camera.

• Insert the large end of the Micro-USB Cable into a

USB port on a computer.

• When the battery is charging, a red LED will

illuminate and you will see the battery charging icon.

• When the battery is fully charged, the LED will turn

green and the screen will turn off. Disconnect the camera from the power source.

position. Pull up the rubber cover that is over the Micro-

Charging Guidelines

Only charge this device using the included Micro-USB Cable connected to a computer. Do not charge using a third party adaptor. Before use, inspect the cord to conrm that it is in good condition and that there are no breaks or exposed wires. Ensure there are no particles or liquid (water, juice, etc.) in either of the connectors before plugging in either end of the cable. The device should be completely dry with no debris in the cable connectors when charging. Plug in the cable securely, in the correct orientation. If the device is on when plugged in, a dialog box may open on your computer to allow you to access the device’s drive. Never leave the device unattended while charging. Do not charge your device on soft surfaces, as they can trap heat around the device. Typical charging time is between four to seven hours if the battery is fully depleted. Disconnect the device when it is fully charged. Do not leave the device charging for more than 7 hours.

Note: The actual charging time depends on the charging current, the existing charge and the ambient temperature of the charging environment.

The optimal ambient temperature is 32°F to 104°F (0°C to 40°C).

Battery Life

Like with other electronic devices, the more the camera is used, the more quickly the battery will drain. The battery will last approximately four hours with continuous use while taking photos and videos. However, with more printing usage, the battery will run down quicker. The remaining battery capacity will display the screen. When the battery level is low printing and reduce the speaker volume. Recharge the battery before further use. When the battery level is too low turn on until it is charged.

in the top right corner of

, the system will restrict

, the camera will not

Automatic Shut-Off

To preserve battery life, the KidiZoom® PrintCam will automatically shut off after a few minutes without input.

Battery Maintenance

Charge the camera regularly to keep it operating at optimal performance, even when the camera isn’t in use. Be sure to charge the camera at least every six months.

This toy contains batteries that are non-replaceable.

Australia/New Zealand

WARNING! SAFETY INSTRUCTIONS, PLEASE READ THOROUGHLY BEFORE GIVING THIS PRODUCT TO A CHILD. KEEP AWAY FROM FIRE OR HEAT SOURCE.

BATTERIES CANNOT BE REPLACED.

The batteries within this toy are permanently encased. Before giving this toy to a child make sure there are no signs of damage. Regularly check the toy and dispose of it immediately if there are any signs of damage. Do not dispose of the toy in a re, as the batteries may leak and explode. Keep batteries safely out of children’s reach before disposing of them via a safe disposal system.

Disposal of batteries and product

The crossed-out wheelie bin symbols on products and batteries, or

on their respective packaging, indicates they must not be disposed of in domestic waste as they contain substances that can be damaging to the environment and human health.

The chemical symbols Hg, Cd or Pb, where marked, indicate that the battery contains more than the specied value of mercury (Hg), cadmium (Cd) or lead (Pb) set out in the Batteries and Accumulators Regulation.

The solid bar indicates that the product was placed on the market after 13th August, 2005.

Help protect the environment by disposing of your product or batteries responsibly.

VTech

cares for the planet.

Care for the environment and give your toy a second life by disposing of it at a small electricals collection point so all its materials can be recycled.

In the UK: Visit www.recyclenow.com to see a list of collection points near you.

In Australia & New Zealand: Check with your local council for kerbside collections.

Battery disposal/recycling

As a responsible distributor, VTech® is committed to ensuring the correct disposal of batteries and reducing the environmental damage they can cause.

VTech

offers a returns program for products with inaccessible batteries

(i.e. built-in Lithium Polymer batteries).

Please email consumer_services@vtech.com with the subject “battery disposal” to obtain a returns form.

Memory Card Installation

The KidiZoom® PrintCam camera is compatible with microSD and microSDHC memory cards up to 32 GB. To install:

• Make sure the camera is Off.

• Open the cover over the Memory

Card Slot on the side of the camera.

• Insert a memory card (not included)

as illustrated. Once the memory card is detected, the memory card will automatically be used as the default memory.

• To remove the memory card from the camera, push the card once

and it will eject.

Note

• VTech

• Data stored on the camera’s internal memory will not be accessible

Frequency is set correctly in the camera’s Settings menu. (See the Settings section in this Parent’s Guide). Avoid having a direct light source pointing towards the camera.

recommends that you format your memory card before

using it with the KidiZoom® PrintCam camera.

while the memory card is in use. Be sure to back up all data to a computer regularly to prevent loss of photos and video.

TO BEGIN USING KIDIZOOM® PRINTCAM

Make sure the Master Power Switch is in the the camera before using.

position and charge

Press the Home/On/Off Button to turn the camera On. When turning the camera On for the rst time, you will be asked to select the language and set the date and time.

Note: If the battery level is too low and cannot keep the clock running, enter the time and date again after recharging. If you wish to later change the language, date or time, you can do so from the Settings menu.

Home Menu

There are eight modes:

1. Photo

2. Video

3. Click and Colour

4. Panorama

5. Comic Strip Maker

6. Print Shop

7. Games

8. Settings

NOTE: The Games icon will be replaced by the Playback icon if

games are disabled. To disable games, please refer to Parental Control section of this Parent’s Guide.

Adjust Speaker Volume

Press the Star Button Speaker icon

to adjust the volume.

and press the Left or Right Directional Buttons

to show the option panel. Select the

Photo and Video Playback

Press the Play Button

• The most recent le will appear rst.

Press the Left

previous or next le. Press the Up Buttons to jump to the previous 10 or next 10 les.

• Press the OK

4X or view a video/panoramic photo. Press the Delete Button to delete the current le or choose to delete all

to view your photos and videos.

or Right Directional Buttons to select the

or Down Directional

or Play Button to enlarge a photo to 2X or

photo and video

les in the memory. Further conrmation is necessary to delete all photo and video les.

• While playing a video, press the Left

Buttons to toggle fast-forward or fast-rewind functions at 1X, 2X, and 4X speeds. Press the OK Button playing.

• Panoramic photos will automatically scroll horizontally when being

viewed. Press the OK Button

or press the Left

through the image manually. Press the Home Button or resume playing.

and Right Directional Buttons to move

and Right Directional

to pause or resume

to pause or resume the scrolling

to pause

Turning Off the KidiZoom® PrintCam Camera

To turn the camera Off, press and hold the Home/On/Off Button for two seconds. The camera will also automatically turn off after a few minutes without input.

MODES

Photo

Take Photos

• Press the Shutter Button

• Press the Left

different photo effects.

• Press the Up

digital zoom.

• Press the Print Button

Press the Print Button or tick to proceed to print your image and save a digital copy.

Self-Timer or Face-Timer Modes

From the camera preview screen, press the Star Button view the Option menu. In Timer mode, select Self-Timer to use a 10 second countdown timer before taking a photo or select Face-Timer to automatically take a photo when a stable face is detected. The Timer mode will turn off every time the camera is switched off.

and Right Directional Buttons to cycle through

and Down Directional Buttons for 1X to 4X

or OK Button to take a photo.

to bring up the print preview screen.

Video

Record Video

• Press the Left

video themes and effects.

• Press the Shutter Button

video. Press either button to stop recording.

• Press the Up

digital zoom.

• After recording completes, press the OK Button

video, or press the Delete Button video is playing, press the OK Button skip review and return to Record mode.

• Press the Print Button

has not started. The instant video frame will not be saved to memory.

Self-Timer or Face-Timer Modes

In video preview screen, press the Star Button option menu. In Timer mode, select Self-Timer to use a 10 second countdown timer before video capture begins or select Face-Timer to automatically start capturing when a stable face is detected.

The Timer mode will turn off every time the camera is switched off.

and Right Directional Buttons to cycle through

or OK Button to start recording a

and Down Directional Buttons for 1X to 4X

to play your

to delete the video. When a

or Shutter Button to

to print an instant video frame if recording

to pop up the

Click and Colour

In this mode you can take a photo or select a previous photo and convert it into a line drawing and print it for colouring.

First, take a photo or select a photo previously taken and press the OK

Button

Next, the selected photo will be converted into a line drawing and be shown on the next screen, press the Up Buttons to adjust the effect intensity in three levels if needed, then select the Print the picture and start over with another one.

to go to next screen.

and Down Directional

icon to print the picture and the Tick icon to save

Panorama

After watching the introduction animation, press the OK Button go to the Capture screen and take two to four photos to stitch together for your panoramic photo. You can view or print your completed panoramic photos in Playback mode.

Comic Strip Maker

In this mode you can create your very own comic strip.

1. Comic Template

Select Sample Comic or Make Your Own to

start. The Sample Comic story comes with a four-panel preset story with speech bubbles. You can replace the background with other subjects or add new stamps to customise the comic strip. Select Make Your Own to create a comic from your own imagination.

2. Strip Editor

In this screen you can select a panel and edit

from the Panel Editor screen. Each strip can have a maximum of four panels.

When you nish all panels, press the Down

Directional Button to select the bottom

icons to change the outline border style, print the comic strip, or save the comic strip as a picture and nish.

To remove a panel from the comic strip, press the Delete Button

You can view or print the saved comic strip in Playback later.

3. Panel Editor

If the selected panel is empty, you will be taken

to the Background Photo screen automatically.

You can edit the selected panel in this screen

with these tools:

Background Photo

Select this icon to change the comic background. You can either

take an instant photo or select a photo from memory and convert it into one of the comic effects provided in the next step. Press the

OK Button

Border

Select a comic border for the background. If you want to remove the

added border, press the Delete Button

Stamp

Select a stamp to add, follow the steps to ip or resize and move

the stamp. You can add maximum 10 stamps in each panel. If you want to remove the added stamps, press the Delete Button

Return

Select this icon to return to the Strip Editor screen.

to conrm changes to the background.

Print Shop

In this mode you can select a print template from the library, customise or take a photo to make your creation unique, and then print and colour.

Print Shop Menu

Mini Cards

Customise a single-fold or tri-fold card to give to a friend!

Costume Party

Mix and match different costumes and hairstyles with your face to print out and colour.

Colour By Numbers

Choose a template to print, then follow the key and colour within the lines to reveal the hidden picture.

Tic-Tac-Toe

Customise and print out a best-of-ve Tic-Tac-Toe tournament game board.

Mazes

Print out mazes to complete and customise them with your photo.

Customise and print out small crafts to cut out and colour including bracelets, bow ties, neck ties, play money, labels and notepads.

Games

There are three games on the KidiZoom® PrintCam camera.

1. Crystal Blast

Connect three or more of the same crystals

horizontally, vertically or diagonally to clear them. Press the Left Buttons to select a column and then press

the OK Button

Crystal can be used as a universal crystal, while the stone can only be cleared with vertical or horizontal bombs. Try to clear all crystals as soon as possible or a new row of crystals will appear.

2. Hopping Clown

The Hopping Clown is the nale of the circus

show. Hold and release the OK Button time to help him jump precisely over platforms to complete the performance.

3. Baby Sloth

Help teach the baby sloth to climb back to her

mum. Press the Left Buttons to move the sloth between the twigs. Collect leaves to speed up and avoid poisonous obstacles along the way.

and Right Directional

to drop it. The Rainbow

and Right Directional

Settings

1. Brightness

Adjust the brightness of the LCD screen.

2. Memory

Review the status of the camera’s internal memory or of the

memory card (if one is inserted). There are two advanced options:

a. Format

This will erase all data in the internal memory or memory card

(if one is inserted).

b. Factory Reset

Factory Reset will erase the contents (including photos, videos and

les) stored in the internal memory and reset all system settings to factory default, such as the le index, camera settings and game progress. Files in the memory card (if used) will not be erased.

Note: When a memory card is inserted, data stored in the internal memory cannot be accessed on the camera unless the memory card is removed. When the memory of the camera is getting full, or when the le indexes are used up, back up all the les to your computer and then delete all the les on your camera. To do this, either go to Settings and format the memory, or delete all photos and videos from Playback mode.

3. Camera Settings

Photo Resolution

Photos can be saved at either 5 MP, 2 MP, or 0.3 MP quality settings.

Please refer to the Product Specifications and Storage Capacity

sections for more details.

Indoor Light Frequency

The default frequency is set according to your region. Please leave your camera set to the default value unless you are travelling.

4. Date & Time

To change the date or time, press the OK Button

Directional Buttons Button to save.

to adjust the settings and press the OK

and use the

5. Language

Choose from a list of available languages to change the text

interface of the camera.

6. Parental Controls

The Parental Controls menu allows you to limit playtime for the

games or set a print limit.

Press and hold the Star Button

message asking for a passcode. Use the Directional Buttons to enter the two-digit answer to the maths problem and press the

OK Button

On the next screen, you can choose from the following options:

a. Game Time Limit

By default there is no time limit enabled, you can choose a limit

of 15, 30, 60 or 90 minutes per day. Once a time limit is reached, games will not be accessible until the following day. When games are disabled, icons will appear in the Main Menu in a slightly different conguration.

b. Daily Print Limit

By default there is no print limit enabled, you can choose a limit of

10, 20 or 50 prints per day.

Tip: This feature is designed for parents of children who cannot yet read, as access to the setting is granted by following simple, on-screen instructions.

to proceed.

until you see a pop-up

TRANFERRING FILES TO A COMPUTER

You can connect the KidiZoom® PrintCam camera to a PC or Mac using the included Micro-USB Cable. Once a computer is connected, you can transfer les between the camera and computer. Please follow these steps:

• Insert the Micro-USB Cable (small end) into the Micro-USB Port

on the camera.

• Insert the larger end of the Micro-USB Cable into a USB port on

the computer.

• On the computer, you will see a removable drive called VTech

5491. Please use this to transfer les to and from the camera. There is another removable drive called VT SYSTEM, which is for the storage of system data only. Do not use or remove the VT

SYSTEM drive.

Note

Once the camera is connected to your computer, keep it connected while les are uploading or downloading. After you nish, safely eject the camera electronically from your computer and then physically disconnect the camera.

To avoid potential damage to your KidiZoom

PrintCam, ensure the rubber cover over the Micro-USB Port is firmly closed when the camera is not connected to a cable.

To Back Up Photos or Videos

• Open the DCIM folder on the removable drive VTech 5491.

• Drag and drop your photos or videos from their subfolders to a

location on your computer to back them up.

To Transfer Photos or Videos to KidiZoom® PrintCam

• Select the photo or video les you would like to upload from your

computer rst.

• Open the DOWNLOAD folder on the removable drive VTech 5491.

Drag and drop your photos into the PHOTO folder, and videos into the VIDEO folder.

Note

Do not transfer photo or video les created by other cameras onto

the KidiZoom

compatible.

Minimum System Requirements

Microsoft

10.10, 10.11, macOS 10.12 to 11.

USB port required.

Microsoft in the United States and other countries. Macintosh and Mac logos are trademarks of Apple Inc. in the United States and other countries. All other trademarks are the property of their respective owners.

PrintCam camera, as these le formats may not be

Windows® 8 or Windows® 10 Operating System, Mac OS X

and Windows logos are trademarks of Microsoft Corporation

USB Cable: The USB cable provided with this product complies with FCC and other regulatory emission limits. If using a USB cable other than the one provided, please note that in order to not exceed FCC and other regulatory emissions limits, a shielded cable must be used.

• Do not drop the camera on a hard surface and do not expose it to

moisture or water.

• Keep the Lens clean. If the images are blurry, it could be because

there is dust or dirt on the Lens.

WARNING

A very small percentage of the public, due to a pre-existing condition, may experience epileptic seizures or momentary loss of consciousness when viewing certain types of ashing colours or patterns.

While the KidiZoom

additional risks, we do recommend that parents supervise their children while they play games. If your child experiences dizziness, altered vision, disorientation, or convulsions, discontinue use immediately and consult your doctor. Please note that focusing on the KidiZoom® PrintCam camera at close range and handling it as a game controller for a prolonged period of time may cause fatigue or discomfort. We recommend that children take a 15-minute break for every hour of play.

PrintCam camera does not contribute to any

WRIST STRAP ATTACHMENT

1. Locate the thread loop on the end of the strap. Insert it into the

Strap Hook and push through.

2. Feed the end of the strap up through the loop and pull it all the way

through.

3. Pull gently to ensure the loop is securely tightened around the

Strap Hook.

CARE & MAINTENANCE

• Keep the rubber cover of the Micro-USB Port and Memory Card

Slot tightly closed while the camera is not in use in order to prevent

dust or water from getting into it.

• Keep the camera clean by wiping it with a slightly damp cloth.

• Turn the camera off at the Master Power Switch if it will not be in

use for an extended period of time.

• Keep the camera out of direct sunlight and away from any direct

heat sources.

TROUBLESHOOTING

Consult this section if you experience difculty while operating your

KidiZoom® PrintCam camera.

Problem Solution

1. Turn the Master Power Switch off for 30

seconds.

The camera is not working

Screen

display is

abnormal

Photos and videos are not clear

Recorded video is not smooth

2. Turn the Master Power Switch on again and then press the Home/On/Off Button to turn it on. The camera should now work properly.

3. If the camera still does not work, recharge the battery and try again.

1. Turn the Master Power Switch off for 30 seconds.

2. Turn the Master Power Switch on again and then press the Home/On/Off Button to turn it on. The screen display should be normal again.

1. Make sure the lighting conditions of the shooting environment are adequate.

2. Check to see if the Lens is clean.

• Check your memory card’s performance. We recommend using a Class 10 or above microSD or microSDHC card. Using a memory card with lower performance may slow the video datawriting on the card and thus affect the video quality.

• The performance of some memory cards will slow down after they have been used for a long time. If you have this problem, rst back up your les and then re-format the card.

TROUBLESHOOTING

• Check the connections on the USB cable between the camera and the computer and

Can not

connect to computer

Problem Possible Solutions

Flickering in recorded video

Memory card can not be detected

Can not

view the

downloaded

video or photo les

review the connection procedures in this manual.

• Turn the Master Power Switch off for 30 seconds. Turn the Master Power Switch on and connect to the computer again.

• Check if the Indoor Light Frequency setting is correct.

• Avoid having both sunlight and indoor lighting appear at the same time in your video composition.

• Check if the memory card is correctly inserted.

• Check to see if the memory card is the supported type. The camera only supports microSD or microSDHC card.

• Check to see if the le system of your memory card is FAT or FAT32. The KidiZoom camera does not support NTFS or exFAT le systems. Be sure to back up all important data from your memory card and format it in either the FAT or FAT32 le system before using in your KidiZoom® PrintCam.

Check if the downloaded les are in the correct directory on the KidiZoom® PrintCam. Photos should be put in the DOWNLOAD/PHOTO folder, and videos should be put in the DOWNLOAD/ VIDEO folder.

KidiZoom

Photos in Standard Baseline JPEG, and videos in AVI (Motion JPEG) created by the KidiZoom

PrintCam camera.

PrintCam only supports these formats:

PrintCam

• Check if the printing contrast is set too low or too high. To change the print contrast, from print conrmation screen, use the contrast icon to

Printed images are not clear

Problem Possible Solutions

Some noise

is heard

when printing / Prints have heavy banding or are heavily

distorted

No paper comes out when printing

If the problem persists, please contact our Consumer Services Department and a service representative will be happy to help you.

adjust to the best output result.

• Check if the print head needs to be cleaned, please refer to Printer and Roll Paper section in this manual for more details.

• Rell the paper with the KidiZoom

Paper Refill Pack

• Check if the paper roll is jammed, if jamming has occurred, remove any wrinkled paper and reinstall the roll before further printing.

• If the camera is jostled while printing, the paper roll may be out of alignment. Try reinstalling the paper to see if that solves the problem.

• Sometimes the paper roll may become unraveled and not t well in the chamber, check that the roll is wound tightly and reinstall it.

• Check if the paper roll is installed correctly, please refer to Paper Installation in this Parent’s Guide for detailed instructions.

• Check if the paper is jammed.

• Check if the paper roll is empty and needs to be

relled.

PrintCam

CONSUMER SERVICES

Creating and developing VTech® products is accompanied by a

responsibility that we at VTech® take very seriously. We make every

effort to ensure the accuracy of the information, which forms the value of our products. However, errors sometimes can occur. It is important for you to know that we stand behind our products and encourage you to call our Consumer Services Department with any problems and/ or suggestions that you might have. A service representative will be happy to help you.

UK Customers:

Phone: 0330 678 0149 (from UK) or +44 330 678 0149 (outside UK)

Website: www.vtech.co.uk/support

Australian Customers:

Phone: 1800 862 155

Website: support.vtech.com.au

NZ Customers:

Phone: 0800 400 785

Website: support.vtech.com.au

PRODUCT WARRANTY/ CONSUMER GUARANTEES

UK Customers:

Read our complete warranty policy online at vtech.co.uk/warranty.

Australian Customers:

VTECH ELECTRONICS (AUSTRALIA) PTY LIMITED – CONSUMER GUARANTEES

Under the Australian Consumer Law, a number of consumer guarantees apply to goods and services supplied by VTech Electronics (Australia) Pty Limited. Please refer to vtech.com.au/consumerguarantees for further information.

Visit our website for more information about our products, downloads, resources and more.

www.vtech.co.uk

www.vtech.com.au

IM-549100-001

Version:1

Vtech KidiZoom Printcam User guide

Specifications and Main Features

Frequently Asked Questions

User Manual