VeriFone Vx510 User Manual
POS terminal
Vx510
Instructions for use
2007
shop version
POS terminal Vx510 Instructions for use
Index
1. Introduction...................................................................................................................................3
2. Storage requirements of terminal.................................................................................................4
3. Used terms .....................................................................................................................................5
4. Card reading terminal and it’s components.................................................................................6
5. Functions of terminal ...................................................................................................................9
6. Purchase with smart card ...........................................................................................................10
7. Purchase with magnetic card .....................................................................................................12
8. Offline purchase..........................................................................................................................13
9. Returning of transaction............................................................................................................15
10. Data transmission .....................................................................................................................17
11. Voiding ......................................................................................................................................18
12. Other statements........................................................................................................................19
13. Last reciept’s copy.....................................................................................................................21
14. Error messages..........................................................................................................................22
14.1. Screen messages..............................................................................................................................22
14.2. Messages on reciept........................................................................................................................23
14.3. Rejections of unsuccessful card authorisation.............................................................................24
15. Reloading the paper of terminal...............................................................................................25
Card’s safety features......................................................................................................................26
Authorisation “Code 10” ....................................................................................................................28
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POS terminal Vx510 Instructions for use
1. Introduction
This document is designed for users of card reading POS terminal (thereafter - ‘terminal’). In this manual you can find
all information necessary to use efficiently possibilities of the terminal, as well as suggestions for actions in case of different
problem situations.
Terminal is an electronic device, intented for automation of card payments within various types of enterprises.
To make a payment with card, using terminal, seller must perform only a few operations:
Terminal automatically perform the following operations:
As a resut of verification the deal receipt is printed automatically, and the transaction is stored into terminal’s
memory. During the session of data transmission the terminal automatically transmits accumulated deals to card payment’s
center.
If you have uncertainties or issues, which is not described in this manual – call the authorisation center service
department by phone number indicated on your terminal.
check card visually;
pull the card throught the reader
enter amount of transaction;
register the deal correctly;
compare the number on card with number on the receipt;
compare the client’s signatures on the reciept and the card;
in case if aumount of transaction exceeds 150 Ls, ask for the client’s documents and call to authorisation
center, and report “Code 10” .
check if enterprise accepts this type of cards;
check card’s validity term;
check if card is not in the STOP list;
perform the authorisation, if the transaction exceeds the limit of authorisation
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POS terminal Vx510 Instructions for use
2. Storage requirements of terminal
POS terminal ‘VX510’ ir electronic device, which must be stored according to instructions of electronic equipment
storage:
1. Terminal must be located at dry place, wihout allowance of any kind of liquid appears on keyboard, card magnetic
stripe reader or printer.
2. Air temperature of the room, where the terminal is stored, must not exceed 40C, as well as must not fall below 0C.
3. The cover of terminal must be cleaned regullary with clean, dry, soft cloth wihout any chemical cleaners. Only the
special cleaner on alcohol basis, intended for electronic equipment cleaning, will be permitted.
4. Opening the cover of terminal by yourself is prohibited.
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POS terminal Vx510 Instructions for use
3. Used terms
Card
Smart card
Transaction
Voided transaction
Dynamic password
Authorisation
Authorisation code
STOP-list
Data transmission
Application
Merchant’s password
Offline purchase
Cash back transaction
rectangular plastic card with magnetic track, served as
non-cash payment instrument within locations of trade and services,
which are concluded a contract of card acceptance.
rectangular plastic card with integrated microchip, served as non-cash
payment instrument within locations of trade and services, which are
concluded a contract of card acceptance.
payment for purchase or sevice.
invalidation of payment for purchase or sevice.
numerical code, which is preventing some terminal operations from
unknown users To find out dynamic password, you must call to
POINT.
checking of card’s validity and paying capacity. As a result of
authorisation card’s issusing bank or it’s agent assigns authorisation
code and reserves at client’s account amount required for payment. If
the transaction is rejected, amount should no be reserved. If the card is
in the stop-list, may be issued an instruction to no serve the client or to
take away the card.
unique identificator, assigned for each authorisation. It is a
combination of numbers and/or characters.
list of cards, invalid for payments, including numbers of stolen and lost
cards.
Sending the data, accumulated during a day, to the processing centre.
A program, recorded at card’s microchip, ensuring data exchange with
EMV POS terminal and processing of these data.
Numerical code, preventing card from unauthorised use from unknown
users.
Terminal performs a transaction without calling to authorisation centre.
Cash back to client, after the sending of statement. This operation may
not exist, if bank states it.
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POS terminal Vx510 Instructions for use
4. Card reading terminal and it’s components
Printer
ip karšu
lastjs
Screen
Go to initial state
Last symbol deleting key
TRANZ 470
Magnetic stroke
reader
Key to enter haracters
Key to enter and confirm
Picture 1. Terminal’s view from top
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POS terminal Vx510 Instructions for use
Picture 2. Connecting the terminal to power source
Picture 3. Connecting the terminal to phone line
The terminal consists of 4 essential parts:
SCREEN Available to display several lines of graphical information.
CARD READER Read the card during pulling it through reader’s aperture Card should be pulled
through reader, by pressing it evenly and moving from on end of terminal to
another. There is no importance of pull direction Card’s magnetic track must be
pointed to left side of the terminal. (See Picture 5)
KEYBOARD Essential keys:
[X] – allows to go to initial state from any situation, except cases during
operation processing by terminal.
[] – clear from screen last entered symbol By pressing it again, you can
clear all incorrectly entered symbols and enter it correctly. Errors may be
corrected only before pressing [] or "green key".
[alpha] – allow to enter characters (i.e, to enter authorisation code). To
enter characters, at first must be pressed numeric key, on which required
charater is indicated. Then must be pressed key [alpha] , until required
character is displayed on the screen.
[] - "green key", by pressing that entering the number of section, amount,
authorisation code and password will be confirmed. It is also used to
execute different terminal functions.
PRINTER There is built-in thermal printer within terminal, which prints one copy of the
reciept. In most operations the first copy is bank’s or enterprise’s copy. Paper
roll is hidden under the plastic cover, which may be pushed up when changing
the paper.
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POS terminal Vx510 Instructions for use
Picture 4. Magnetic card reading
Picture 5. Smart card reading
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POS terminal Vx510 Instructions for use
5. Functions of terminal
Terminal have the following functions:
purchase with magnetic card;
voiding the purchase;
returning of purchase;
offline purchase;
data sending to centre. (Data must be sent manually);
printing a copy of reciept;
printing of statements.
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