Ubiquiti UniFi Security Gateway User manual

Enterprise Gateway Router
with Gigabit Ethernet

Model: USG

Introduction

Thank you for purchasing the Ubiquiti Networks® UniFi®
Security Gateway. This Quick Start Guide is designed to guide

you through installation and also includes warrantyterms.

Package Contents

UniFi Security Gateway Power Adapter

Screws
(Qty. 2)

TERMS OF USE: All Ethernet cabling runs must use CAT5 (or above). It is the professional
installer’s responsibility to follow local country regulations and indoor cabling requirements.

Screw Anchors

(Qty. 2)

(12V, 1A)

Power Cord

Enterprise Gateway Router
with Gigabit Ethernet

Model: USG

Quick Start Guide

UniFi Controller System Requirements

(UniFi Controller)

UAP-AC-M-PRO

• Microsoft Windows 8, MacOSX, or Linux

• Java Runtime Environment 1.6 (or above)

• Web Browser: Mozilla Firefox, Google Chrome, Microsoft

Edge, or Microsoft Internet Explorer 11

• UniFi Controller software v5.4 or higher (available at:

www.ubnt.com/download/unifi)

Network Requirements

A UniFi Cloud Key or management station running the UniFi

Controller software, located either on-site and connected to

the same Layer-2 network, or off-site in the cloud or NOC

UniFi Cloud Key

UAP-AC-PRO UAP-AC-LR

US-16-150W

LAN

WAN

Internet

USG
(DHCP Server)

GUI 5.0.2075

25

22
7

54

59

7

118

2

0.2

229

116

0.9

28

29.6 1 5 18

0.01
413

+

0

700

+

0

200

msec

Mbps

LATENCY THROUGHPUT

SPEED TEST

DOWNLOADTHROUGHPUT&LATENCY DEVICESON2.4GHZCHANNEL

Mbps

40 40msec

Mbps

30

Mbps

20

Mbps

10

Mbps

0

HRS

24

Avg/Max Throughput Latency

UPLOAD

THROUGHPUT& LATENCY

1Mbps

0.8Mbps

0.6Mbps

0.4
Mbps

0.2Mbps

0
Mbps

24HRS 12HRS NOW

DEVICES CLIENTS

WAN

24

LAN
WLAN

Remote Access to

UniFi Controller

Sample Network Diagram

All UniFi devices support off-site management controllers. For

setup details, see the User Guide on our website at:

www.ubnt.com/download/unifi

WAN

ACTIVE DEVICE ACTIVE DEVICES ACTIVE DEVICES

Inacve Inacve

00000

Pending Pending

12HRS

1

38

5

CLIENTS TRAFFICDEVICES

18

REFRESH RATE CURRENT SITE USERNAME

2
minutes Default UBNT

LAN

30msec

1

2 3 45 6 7 8 9 1011

20msec

10msec

DEVICESON5GHZCHANNEL

msec

0

NOW

36

40 44 48 52 56 60 64

msec

40

msec

30

100 104 108

msec

20

msec

10

msec

0

132 136140 144 149 153 157 165161

DEEP PACKET INSPECTION

23

Ubiqui Streaming Media 6.49 GB

4

NestLabs
Google

2

13.2 GB

Desktop/Laptop

2

2

NAS

2

Other

WLAN

Inacve

0

Pending

112

116 120 124 128

3.44 GB

Network Protocols
Web / Web 2.0

921 MB

813 MB

Security Update

1.25 GB

Unknown
Other

379 MB

Hardware Overview

Ports Panel

Interface Description

RJ45 serial console port for CLI management.
Use a RJ45-to-DB9 serial console cable to

connect the Console port to your computer.

Console

WAN 2 /

Then configure using the following settings:

• Baud rate 115200

• Data bits 8

• Parity NONE

• Stop bits 1

• Flow control NONE

Resets to factory defaults. The UniFi Security
Gateway should be powered on. Press and hold
the Reset button for about 10seconds until

Reset

the right LED on the WAN 2 / LAN 2 port starts
flashing and then becomes solidly lit. After a
few seconds, the LED will turn off, and the UniFi
Security Gateway will automatically reboot.

Supports 10/100/1000 Ethernet WAN

WAN 1

connections. Default setting is DHCP client.

Supports 10/100/1000 Ethernet LAN

LAN 1

connections. Default setting is DHCP Server.

Server IP: 192.168.1.1/24

Supports 10/100/1000 Ethernet connections.

Configure the port using the UniFi Security

LAN 2

Gateway configuration interface.

LEDs

Status

Power Speed/Link/Act

LED State Status

White Fully Booted; Not Adopted

Blue Adopted and Provisioned

Alternating

Status

White/Blue

Status Indicator

Console

Ethernet

Blue
Flashing

Off Power Off

Power

Green Power On

Off No Link

Amber

Speed/

Amber

Link/

Flashing

Act

Green

Green
Flashing

Device Firmware is

Upgrading

Device Locator Activated
from UniFi Controller

Link Established at
10/100 Mbps

Link Activity at
10/100 Mbps

Link Established at
1000 Mbps

Link Activity at
1000 Mbps

Hardware Installation

The UniFi Security Gateway can be used on a level, stable
surface, or mounted to a wall with the included screws and
anchors. If you are not going to mount the UniFi Security

Gateway on a wall, then skip to the section, Connecting Power.

WARNING: To reduce the risk of fire or electric shock, do

not expose this product to rain or moisture.

WARNING: FAILURE TO PROVIDE PROPER VENTILATION

MAY CAUSE FIRE HAZARD. KEEP AT LEAST 20 MM OF
CLEARANCE NEXT TO THE VENTILATION HOLES FOR
ADEQUATE AIRFLOW.

Wall-Mounting

To mount the UniFi Security Gateway on a wall, you will need a
drill, a 6mm drill bit, and a Phillips screwdriver.

1. Use a 6 mm drill bit to drill two holes 90 mm apart. Insert a

Screw Anchor into each hole.

90 mm

*640-00120-04*

640-00120-04

2. Use a Phillips screwdriver to secure a Screw into each
anchor. Leave a clearance of approximately 3 mm between

the screw head and the wall.

3 mm

3. Position the UniFi Security Gateway over the Screws, and
insert the Screws into the wall-mount slots located on the

bottom of the UniFi Security Gateway. Then slide the UniFi

Security Gateway down to lock it into place.

12VDC

Connecting Power

1. Connect the Power Adapter to the power port.

2. Connect the Power Cord to the Power Adapter. Connect the
other end of the Power Cord to a grounded powersource.