TRENDnet TV-IP430PI User Manual

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TRENDnet User’s Guide

Table of Contents

Contents

Contents ............................................................................................... i

Product Overview ................................................................................ 2

Package Contents ................................................................................................................2

Features ..............................................................................................................................2

Cables ..................................................................................................................................3

Warnings: ............................................................................................................................3

Cautions: .............................................................................................................................3

Plan for Installation .............................................................................. 4

Setup Camera with CD.......................................................................... 4

Access Camera through the Web Browser ............................................ 7

System Management and Default Settings ........................................................................7

Logging-in to the Camera ....................................................................................................8

Basic Settings ..................................................................................... 10

Live View ...........................................................................................................................10

Presets ............................................................................................................................................. 11

Patrols ............................................................................................................................................. 12

Pattern ............................................................................................................................................. 13

Playback ............................................................................................................................14

Log .....................................................................................................................................17

System ...............................................................................................................................18

Advanced Settings .............................................................................. 18

System ............................................................................................... 18

Device Settings ................................................................................................................................ 18

User Accounts .................................................................................................................................. 19

Time Settings ................................................................................................................................... 20

Daylight Savings ............................................................................................................................... 20

Live View Settings ............................................................................................................................ 21

Maintenance .................................................................................................................................... 22

Network .............................................................................................. 23

TCP/IP .............................................................................................................................................. 23

Port .................................................................................................................................................. 24

DDNS ................................................................................................................................................ 24

PPPoE ............................................................................................................................................... 25

SNMP ............................................................................................................................................... 25

802.1X .............................................................................................................................................. 26

IP Address Filter ............................................................................................................................... 27

QoS, Quality of Service .................................................................................................................... 27

UPnP ................................................................................................................................................ 28

Video .................................................................................................. 28

Video Format ................................................................................................................................... 28

Audio ............................................................................................................................................... 29

Display Settings ................................................................................................................................ 30

Text Overlay ..................................................................................................................................... 34

Video Recording ............................................................................................................................... 35

Events ................................................................................................. 36

Motion Detection ............................................................................................................................ 36

Video Tamper .................................................................................................................................. 38

Exception ......................................................................................................................................... 40

Snapshot .......................................................................................................................................... 40

Email ................................................................................................................................................ 41

Alarm Input ...................................................................................................................................... 42

Alarm Output ................................................................................................................................... 43

Storage ............................................................................................... 44

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Table of Contents

Storage Management ...................................................................................................................... 44

Network Storage.............................................................................................................................. 44

FTP Server ........................................................................................................................................ 45

PTZ (Pan/Tilt/Zoom) ........................................................................... 46

Basic ................................................................................................................................................ 46

Limit ................................................................................................................................................. 47

Initial Position .................................................................................................................................. 48

Park Action ...................................................................................................................................... 48

Private Mask .................................................................................................................................... 49

Schedule Tasks................................................................................................................................. 49

Clear Config ..................................................................................................................................... 50

Restore Default Password ................................................................... 51

Troubleshooting .................................................................................. 51

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Product Overview

TV-IP430PI

Package Contents

 TV-IP430PI  CD-ROM (Software & User’s Guide)  Multi-Language Quick Installation Guide

If any package contents are missing or damaged, please contact the retail store, online retailer, or reseller/distributor that the item was purchased from.

Features

TRENDnet’s Outdoor 2 MP Full HD 1080p PoE+ IR Mini Speed Dome Network Camera, model TV-IP430PI, offers 4x optical zoom, 30 meters (100 feet) night vision, an IP66 weather rating, and endless 360 degree PTZ functionality. Record 2 Megapixel HD video (1920 x 1080) at 30 fps in a space saving H.264 compression format. Manage up to 32 TRENDnet cameras with included complimentary software and mobile apps. A separate mounting bracket is required—install with TRENDnet’s TV-HC400, TV-HW400, TV-HP400, or TV-HN400.

2 Megapixel Full 1080p HD

Record 1920 x 1080 at 30 fps in the space saving H.264 compression format

Auto Patrol

Choose pre-defined or program auto patrol sequences with varying zoom levels

Storage

Record video to a Samba client or to a Micro SD card (up to 64GB sold separately)

Tamper Detection

Receive tamper detection still image via email

D-WDR

Improved image quality and autofocus in high contrast lighting environments with Digital Wide Dynamic Range technology

Recording Schedule

Define a weekly recording schedule

IPv6

IPv6 support

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Connectors for AC power adapter

(Not required when PoE+ injector /switch is connected)

Audio Line in, line out, and grounding wires

Alarm line in, line out and grounding wires

Network cable connection

ONVIF

ONVIF compliant

Complimentary Software

Complimentary pro-grade software to manage up to 32 TRENDnet cameras

Complimentary Apps

Live video to a mobile device with free iOS and Android™ apps

Cables

Warnings:

 It is recommended to use the PoE+ injector or an IEEE 802.3at compliant PoE+

switch.

 If the product does not work properly, please contact your dealer or the nearest

service center. Never attempt to disassemble the camera yourself. Disassembling the product will void the warranty and may cause harm or injury.

 The installation should be done by a qualified service person and should conform

to all construction and electric regulations and other local codes.

Cautions:

 Make sure the power supply voltage is correct before using the camera.  Do not drop the camera or subject to physical shock.  Do not touch sensor modules with fingers. If cleaning is necessary, use a clean

cloth with a bit of ethanol and wipe it gently. If the camera will not be used for an extended period of time, put on the lens cap to protect the sensor from dirt.

 Do not aim the camera lens at the strong light such as the Sun or an incandescent

lamp. Strong light can damage the camera sensor.

 The sensor may be burned out by a laser beam. When any laser equipment is

being used, make sure that the surface of the sensor will not be exposed to the laser beam.

 Do not place the camera in extremely hot, cold temperatures (the operating

temperature should be between -30°C to 65°C), dusty or damp environment, and do not expose it to high electromagnetic radiation.

 To avoid heat accumulation, good ventilation is required for a proper operating

environment.

 While shipping, the camera should be packed in its original packing.  Use water proof tape to cover all the wires, cables which will be exposed outdoor

after the camera installation.

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There are a number of factors involved in successful camera installation. Follow the suggested installation steps and go through the check lists. This guide will help you to make your camera installation smooth and easy.

Plan for installation location



Setup Camera with CD



Selecting the appropriate mounting accessories, see Mounting Guide



Sunlight: Avoid direct sun light exposure. Direct sun light will damage the image



sensor. If sunlight is necessary for your viewing purposes, provide protection for the image sensor.

 Lighting: Consider installing your camera faces the same direction of the light

sources. Shooting images with top-down position outdoor or next to the existing light source are good choices. Avoid the light source if it creates a shade that darkens the viewing area.

Plan for Installation

Viewing angle

The camera is a vari-focal camera with a wide viewing range that provides non-



distorted and detailed images. Choose the location where has good angle to shoot the image you expect to see. The motion detection area should also be considered when installing the camera.

Weather Conditions

The camera is an outdoor dome camera, which fits most installations indoor and



outdoor. The camera can work under a wide range of weather conditions. For severe weather conditions. Using the camera in milder weather conditions will help extend the camera’s life and preserve the quality of the camera image. Moisture: Avoid damp or moist environments whenever you can. The camera is



an IP66 grade water proof camera, and it will work in moist environments. However, rain may affect the picture quality, especially at night, water may reflect the light from the infra-red illumination and degrade picture quality. Temperature: Camera works within a specified temperature range. Areas with



severe temperatures should be avoided when installing the camera. It’s recommended that you use an enclosure with a heater and blower if you plan on using this camera outside of the specified temperature range.

Setup Camera with CD

1. Insert the Installation CD-ROM into your computer’s CD-ROM drive to initiate the Auto-Run program. Choose your preferred language and then click the Install Camera. (mounting accessories are not included)

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2. Write down the MAC Address of the camera.

4. Wait while the utility is searches for the camera.

3. Connect the power/network cable

5. The installation wizard will list cameras found on your network. If only one camera is found, it will be selected by default. If you have more than one camera on the network, please choose the camera you wish to set up by identifying its MAC address. Select the camera and then click Next.

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6. Select the DHCP option to assign IP address dynamically, or select Fixed IP to assign the camera an IP address, then click Next.

7. If you select Fixed IP, enter the IP address, subnet mask, default gateway, and DNS server address. Please make sure the IP address you are setting on the camera is in the same network of the computer that you are using. Click Next.

8. Enter a new password. The default password is admin. You are required to change the password from the default setting to prevent unauthorized access. Enter the default password: admin and enter the new passwords for a brand new installation*. The password must be between 8 and 16 characters. (Alphanumeric: a-z, A-Z, 0-9, !, @, #, $).

*This camera installation wizard is also good for finding the camera if it was setup with DHCP. The IP address may change dynamically with the DHCP setting. If you want to

access your camera again and you don’t know the IP address, you can run this camera

installation wizard again. If you have already setup the password and want to keep the password unchanged, un-check the Change Password box and click next to get the link to access your camera.)

** Please save the password for future references. This device does not have a hardware reset function for temper proof purpose.

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Management IP :

192.168.10.30 or a dynamic assigned IP address if you connect the camera to your existing network

Administrator name :

admin

Administrator password :

admin

9. Click here to access to the camera’s web page or click Next for mobile app installation.

Access Camera through the Web Browser

System Management and Default Settings

It is recommended that you install your camera with the CD that comes with the package and use accompanying TRENDnetVIEW Pro software for Windows computers. If you do not have the CD with you, please go to http://www.trendnet.com/support and enter the

10. Click Finish to exit the program or click Home to return to the main screen. You can also download a free app to view video on your mobile devices. Scan the QR code to find and install the TRENDnetVIEW app.

model number and download the software.

If you didn’t go through the CD installation wizard or you have reset the camera, your camera has following settings:

If you want to access your camera directly instead of using software, you can follow the steps specified in this chapter to login to your camera. A web browser plug-in must be installed to view live image.

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Logging-in to the Camera

1. Open the web browser on your computer. In the address bar, enter the IP address you setup through the setup CD or 192.168.10.30. (If you have a DHCP server on your network, the IP address will be assigned dynamically. For example, if you have a home gateway on your network and you plug-in the

camera on the same network, you can find the camera’s IP address on your

home gateway.), and then press Enter.

2. Enter the user name, admin, and the password you setup through the setup CD or the default password, admin, and then click OK.

If the camera was not setup through the CD and you are accessing it the first time, you will be prompted to change password automatically.

3. The camera management page will detect if you installed the camera video streaming plug-in or not. Click the link to download the plug-in from the camera.

Permission request depends on the Internet security settings of your computer. Click Run to install the plug-in.

Note: for Mac systems, the plug-in file is stored on the CD or you can download the latest version from

http://www.trendnet.com/downloads/camera/mac/WebComponents.zip

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4. Click Next to install the plug-in.

Click Finish to finish the installation.

6. Open the browser and login again. Allow the plug-in from TRENDnet if prompted. The Live View page will show and begin streaming video.

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Multi-Language

Change your preferred language anytime

Snapshot

Click this icon to take a video snapshot

Recording

Click once to start recording. Click it again to stop recording. The status bar will indicate if it is in recording state or not

Zoom

Click once to enable zoom. Then, click and drag the area on the picture to zoom in. Click once on picture for 100% zoom. Click the icon again to disable zoom. The zoom function works in full screen mode as well

Video Stream

The camera has two video streams: H.264 and MJPEG. Switch to view the different video streams by clicking this icon

3D Zoom

Click the position of the live video, the corresponding position will be moved to the center of the live feed. Click and hold the mouse for a desire portion of the live image, then that position will be moved to the center of the live feed

2-way Audio

Click to enable 2-way audio

Full Screen Mode

Double click the picture to view in full screen mode. Double click again or press escape key on your keyboard to exit full screen mode

Status Bar

The status bar shows the status you are at, including enabled the zoom, recording video, and successfully taking a snapshot

The icon expands the PTZ control panel

Pan / Tilt / Zoom control panel

Zoom in / out

Focus close / far

Iris open / close

Basic Settings

Live View

After you log-in into the camera management page, you’ll see the Live View page.

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Speed of pan/tile movement

Presets

Use the presets panel to move to previously saved locations

Special Preset

Function

Special Preset

Function

Auto flip

Set limit stops manually

Back to initial position

Remote reboot

Call patrol 1

Stop a scan

Call patrol 2

Start random scan

Call patrol 3

Start frame scan

Call patrol 4

Start auto scan

IR cut filter in

100

Start tilt scan

IR cut filter out

101

Start panorama scan

Call pattern 1

102

Call patrol 5

Calling a Preset position

In the PTZ control panel, select a defined preset from the list and click to call the preset.

Presets

Configure a Preset position A preset is a predefined image position. For the defined preset, you can click the Call

button to quickly view the desired image position.

1. In the PTZ control panel, select a preset number from the preset list.

The following presets are predefined with special commands. You can only call them but not configure them. For instance, preset 99 is “Start auto scan”. If you call preset 99, the speed dome starts auto scan function.

2. Use the PTZ control buttons to move the lens to the desired position.

• Pan the speed dome to the right or left.

• Tilt the speed dome up or down.

• Zoom in or out.

• Refocus the lens.

3. Click to finish the setting of the current preset.

4. You can click to delete the preset. You can configure up to 256 presets.

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Call pattern 2

103

Call patrol 6

Call pattern 3

104

Call patrol 7

Call pattern 4

105

Call patrol 8

One-touch patrol

Start to set limit stops

Name

Description

Patrol Time

This is the duration the camera stays on one patrol point. The speed dome moves to another patrol point after the patrol time.

Patrol Speed

This is the speed that the camera moves in between patrol points.

Patrols

A patrol is a memorized series of preset functions. It can be configured and called on the patrol settings interface. There are up to 8 patrol available for customization. A patrol can be configured with 32 presets.

Configure a Patrol route

1. In the PTZ control panel, click to enter the patrol settings interface.

2. Select a patrol number from .

Note: When you call preset 45 (one-touch patrol), the speed dome patrols from presets 1 to 32. Before you enable this function, please set presets 1 to 32 first.

Click to add a preset to a patrol path.

3. Configure the preset number, patrol time and patrol speed.

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Buttons

Description

Save a patrol

Call a patrol

Stop a patrol

Add a preset to a patrol path

Modify a preset

Delete a preset

Delete all the presets in the selected patrol path

4. Click to save a preset into the patrol.

5. Repeat the steps from 3 to 5 to add more presets.

6. Click to save all the patrol settings.

Calling a Patrol route

In the PTZ control panel, select a defined patrol from and click to call the patrol.

Buttons on the Patrol interface:

Pattern

A pattern is a memorized series of pan, tilt, zoom, and preset functions. A pattern can be called in the pattern settings interface. There are up to 4 patterns available for customization.

Configure a Pattern

1. In the PTZ control panel, click to enter the pattern settings interface.

2. Select a pattern number from the list as shown in Error! Reference source not

found..

3. Click to enable recording the panning, tilting and zooming actions.

4. Use the PTZ control buttons to move the lens to the desired position after the

information of PROGRAM PATTERN REMAINNING MENORY (%).

• Pan the speed dome to the right or left.

• Tilt the speed dome up or down.

• Zoom in or out.

• Refocus the lens.

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Buttons

Description

Start recording a pattern.

Stop recording a pattern.

Call the current pattern.

Stop the current pattern.

Delete the current pattern.

5. Click to save the pattern settings.

Buttons on the Patterns interface:

 These 4 patterns can be operated separately and with no priority level.  When configuring and calling the pattern, proportional pan is valid; the limit stops

and auto flip will be invalid; and the 3D positioning operation is not supported.

Playback

You can playback the video recording on the network storage and download the video clip and snapshots to your local computer.

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Click and drag the time line to move your time manually

Click this button to zoom in the scale

Click this button to zoom out of the scale

Click this button to specify a specific time of the day.

then click to confirm selection and then click X to close

this dialog box.

Click this button to play the video

Click this button to pause video playback

Click this button to stop playback

Click this button to increase playback speed*

Click this button to decrease playback speed*

Click to playback video frame by frame. Click again for the next frame.

*There are 5 steps of playback speeds. You can choose from ¼, ½ , 1, 2, and 4 times of original speed.

Search for video recordings

Click the date selection, and then choose a date for the date range of your recording. Click Search to start searching.

Time line

There is a playback head in the center of the time line represented by a yellow vertical line. To look for a specific video recording, move the time line by clicking and dragging it.

If the recording is short, zoom in by clicking scale. If you know the exact time of the day you are looking for, click then enter the

time you want to playback. Different types of recordings are identified differently. The scheduled recordings are

marked in blue, and the recordings triggered by motion detection are marked in red.

button. Click to zoom out the time

Play video

Use playback controls to play back the video recordings.

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Click this button to enable zoom. Then click and drag on the video to define the area you want to zoom in. Click again to get back to 100% zoom.

Double click to show video in full screen and press ESC on keyboard to exit full screen mode

Click this button to disable zoom

Click this button to take a snapshot of current playback

Click this button to start clipping a video from playback Click this button to stop clipping a video from playback

Click this button to download video sections

Take Images from a video playback

You can take snapshots from playback video or make new video clips from the video you are playing back.

Download sections of a video

To save complete video sections or snapshots, you can download the files directly.

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Click this button to download snapshots

Download snapshots

Log

The log of the TV-IP430PI will be saved on the network storage. You can search the relevant records and save to your local computer.

Select the type of event that triggered the snapshots. Choose the Start Time and End Time. Then, click Search to find the snapshot list. Check the time of the snapshot, and then select the snapshots you want to download, then click Download.

Search for logs

Click the type of log and then the Start Time and End Time. Click Search to start searching.

Note: Where can I find saved files?

Videos and snapshots captured from Playback will save to your computer.

Click First Page, Prev Page, Next Page, and Last Page to show the logs. Click Save Log to save the logs to your computer.

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Basic Information

Device Name:

User defined device name

Firmware Version:

Firmware Version

MAC Address:

MAC address of the camera

System Time:

Display the system time

Network Information

IP Address:

IP address of the camera

Subnet Mask:

Network range of IP address

Default Gateway:

Gateway for the camera

Primary DNS:

Primary DNS server address

Secondary DNS:

Secondary DNS server address

System

System Information page shows the camera basic information. Click System then click System Info to show the page.

Advanced Settings

System

Device Settings

Setup your camera name and location for easy identification. This camera name will also be recognized by other network camera software as the name of this camera.

OSD, On Screen Display, the camera name is setting up here as well.

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Names

Camera Name:

Name of the camera. The camera name setup here can be discovered by other network camera software and OSD, On Screen Display. The default is the camera’s model name:

Location:

Label where you installed this camera

Authentication

RTSP:

Camera’s video stream can be accessed with RTSP, Real

Time Streaming Protocol. Only the administrator and users can view this video stream. Un-checking this box will allow everyone access to this video stream without authentication. Default: checked.

HTTP:

Camera can be accessed via password protected web management interface. Un-checking this box will allow anyone to access this camera and change its settings. Default: checked.

Service

Enable Telnet

Camera embedded Telnet service for multiple camera control for system developer. Default: disable.

User Accounts

Add:

Click Add button to add one user account. Select user level as Operator account or user account. Operator could configure settings. User account could view but could not change any setting.

Modify:

To change a user’s name and password, highlight

the user by clicking on it. Then, click Modify button. Administrator can change user’s name, level and password. The administrator’s name is fixed, you cannot change it. Click OK to save the changes.

User Accounts

You can setup up to 32 user accounts to access the camera’s video stream with a web browser or real time video stream (RTSP). Only one administrator account can be setup to configure the camera and cannot be deleted.

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Automatic Update

NTP Server:

Specify a time server (NTP server) to synchronize with. (e.g. time.windows.com)

Interval:

The time interval that the camera will synchronize the time with NTP server. Default: 1440 minutes (24 hours).

Click Save to save the changes

Manual Time Sync.

Device Time:

The system time of this camera.

Set Time:

Click the calendar icon and manually select the date. Check the Sync. with computer time to copy the time from your computer.

Click Save to save the changes

Time Settings

The accuracy of the system clock is important for scheduling and accurate logging. You can synchronize the system time with your computer, or automatically check the time accuracy with a network time server (NTP server).

Daylight Savings

Setup daylight settings for the camera.

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Daylight Saving

Enable DST:

Check this box if your time zone has daylight savings

Start Time:

Enter the Month and Date that daylight savings starts

End Time:

Enter the Month and Date that daylight savings ends

DST Bias:

Enter how much time the daylight saving adjusted by daylight savings

Click Save to save the changes

Live View Parameters

Live View Buffer:

Configure the buffer size for live view video stream. With low buffer size setting, you can get real-time video stream, but the video may be stop and go if the network is congested. With high buffer setting, you can have smooth video streaming, but the video is delayed from the time happening. Medium size can have moderate video stream smoothness and time delay.

Record File Settings

Record File Size:

This size of live view video recording. You can choose 256MB, 512MB, or 1GB a file. Smaller file size is good for many short recordings.

Save Record Files to:

By default, files will be saved under your user name, and under the TRENDnet/RecordFiles. Click Browse and choose a new destination if you want to save the file somewhere else.

Save Download Files to:

By default, files will be saved under your user name, and under the TRENDnet/DownloadFiles. Click Browse and choose a new destination if you want to save the file somewhere else.

Picture and Clip Settings

Save Snapshots in live view

to:

By default, files will be saved under your user name, and under the TRENDnet/SnapshotFiles. Click Browse and choose a new destination if you want to save the file somewhere else.

Save snapshots when

playback to:

By default, files will be saved under your user name, and under the TRENDnet/PlaybackPics. Click Browse and choose a new destination if you want to save the file somewhere else.

Live View Settings

Setup the Live View buffer and the destination of record file or snap shot.

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Save Clips to:

By default, files will be saved under your user name, and under the TRENDnet/PlaybackFiles. Click Browse and choose a new destination if you want to save the file somewhere else.

Click Save to save the changes

Reboot

Reboot:

Click this button to reboot this camera.

Reset

Reset:

Reset all camera parameters except the IP parameters and user information.

Default:

Load complete factory default settings to the camera.

Import Config. File

Config File:

To load previously saved configurations, click

Browse to find the configuration file and then click Import.

Status:

Shows the status in loading configuration file.

Export Config. File

Export:

Click Export to download configuration file. The file will be downloaded to the Download folder by default.

Remote Upgrade

Firmware:

Click Browse to find the latest firmware and then click Upgrade*.

Status:

Shows the status in firmware upgrade.

Click Save to save the changes

Maintenance

You can do the camera system maintenance on this page.

* TRENDnet may periodically release firmware upgrades that might add

features or fix problems associated with your TRENDnet model and version. To find out if there is a firmware upgrade available for your device, please check your TRENDnet model and version using the link.

http://www.trendnet.com/downloads/

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Network interface

MAC Address:

Click this button to reboot this camera.

Duplex and Speed:

Choose one of the Ethernet duplex and speed to match your network. Default: auto.

MTU:

Maximum transmission unit. The maximum byte size Ethernet data field.

Primary DNS:

Enter your first IPv4 or IPv6 DNS server address

Secondary DNS:

Enter your second IPv4 or IPv6 DNS server address

IPv4

DHCP:

Check this box if the IP address is assigned by DHCP server.

IPv4 Address:

Load complete factory default to the camera.

Subnet Mask:

Network range of the subnet

Default Gateway:

The default route going further from camera IPv4 subnet.

Multicast Address:

Multicast address for video streaming.

IPv6

IPv6 Mode:

Choose Manual, DHCP, or Route Advertisement. Click View Route Advertisement to find a route advertisement.

IPv6 Address:

IPv6 address of the camera.

Prefix Length:

Length of network prefix

Default Gateway:

The default route going further from camera IPv6 subnet.

Click Save to save the changes

Network

TCP/IP

Setup your basic IPv4 and IPv6 network settings on this page.

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Port Numbers

HTTP Port:

The default web access port. You can change the port number. However, you cannot disable the web service. The default port number is 80.

RTSP Port:

The Real-Time Streaming Protocol port for video streaming. You can change the port number or disable the service by uncheck the box. The default port number is 554.

HTTPS Port:

The secured web service port. You can change the port number, or you can disable the service by uncheck the box. The default port number is 443.

Click Save to save the changes

DDNS

Enable DDNS:

Check this box to enable DDNS Service.

DDNS Type:

Select a DDNS service provider.

Server Address:

Enter the DDNS server address.

Domain:

Enter your registered domain name on selected DDNS service.

User Name:

Enter the account name.

Password:

Enter the password.

Click Save to save the changes

Port

You can change the service ports number of the camera or disable RTSP or HTTPS services.

DDNS

Dynamic Domain Name Service, DDNS, allows you to find your camera from the Internet with an easy to remember domain name.

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PPPoE (ADSL)

Enable PPPoE:

Check this box to enable PPPoE connection.

Dynamic IP:

The IP address provided by ISP

User Name:

Enter the account name.

Password:

Enter the password.

Confirm:

Enter the password again.

Click Save to save the changes

SNMP V1/V2

Enable SNMPv1:

Check this box to enable SNMP v1 management.

Enable SNMPv2c:

Check this box to enable SNMP v2c management.

Read SNMP Community:

Specify the password for access the SNMP community for read only access

PPPoE

Setup PPPoE (ADSL) connection to connect your camera with your ISP, Internet Service Provider.

SNMP

SNMP Settings allows you to assign the contact details, location, community name and trap settings for SNMP. This is a networking management protocol used to monitor network-attached devices. SNMP allows messages (called protocol data units) to be sent to various parts of a network. Upon receiving these messages, SNMP compatible devices (called agents) return data stored in their Management Information Bases.

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Write SNMP Community:

Specify the password for access to the SNMP community with read/write access

Trap Address:

Specify the IP address for the SNMP trap community

Trap Port:

Specify the port number for the SNMP trap community

Trap Community:

Specify the name of SNMP trap community

SNMP V3

Enable SNMPv3:

Check this box to enable SNMP v3 management.

Read User Name:

SNMP v3 member user name

Security Level:

Choose one of the security levels.

Authentication Algorithm:

Choose the authentication method to verify the source of information: MD5 or SHA.

Authentication Password:

Specify the authentication password between 8 to 32 letters.

Private-key Algorithm:

Choose the privacy key to encrypt SNMP messages: DES or AES.

Private-key Password:

Specify the privacy key between 8 to 32 letters.

Write User Name:

SNMP v3 manager user name

Security Level:

Choose one of the security levels.

Authentication Algorithm:

Choose the authentication method to verify the source of information: MD5 or SHA.

Authentication Password:

Specify the authentication password between 8 to 32 letters.

Private-key Algorithm:

Choose the privacy key to encrypt SNMP messages: DES or AES.

Private-key Password:

Specify the privacy key between 8 to 32 letters.

SNMP Other Settings

SNMP Port:

SNMP service port number.

Click Save to save the changes

802.1X Authentication

Enable IEEE 802.1X:

Check this box to enable 802.1X authentication service.

EAPOL version:

Extensible Authentication Protocol (EAP) over LAN (EAPoL). Choose version 1 or 2. This version number must matches to your 802.1X service EAPOL version.

User Name:

Enter the account name.

Password:

Enter the password.

Confirm:

Enter the password again.

Click Save to save the changes

802.1X

Setup 802.1X for remote authentication service.

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IP Address Filter

Enable IP Address Filter:

Check this box to enable IP address filtering service.

IP Address Filter Type:

Choose deny to ban the listed IP addresses or Allow to allow listed host to access this camera.

Add:

Click Add to add a user account

Modify:

To modify an entry on the list, highlight the entry by clicking on it. Then, click the Modify button.

Enter the IP address then click OK.

Delete:

To delete an entry on the list, highlight the entry by clicking on it. Then, click Delete.

Click Save to save the changes

QoS

Video/Audio DSCP:

Enter Video/Audio DSCP. Default: 0.

Event/Alarm DSCP:

Enter Event/Alarm DSCP. Default: 0.

Management DSCP:

Enter Management DSCP. Default: 0.

Click Save to save the changes

IP Address Filter

Set up a list of clients allow only the clients on the list to access this camera or to reject clients on the list from access this camera.

QoS, Quality of Service

Setup traffic prioritization to help smooth out the video stream. You can set the

Differentiated Services Code Point (DSCP) bits on outgoing data streams. The QoS

capable network device will forward different data in different priorities. The meaning of the value is different in different DiffServ domains. Consult your network manager for the setup details.

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UPnP

Enable UPnP:

Check this box to enable UPnP connection.

Friendly Name:

The name that will be appeared when searched.

Port Mapping

Enable Port Mapping:

Check this box to enable UPnP connection.

Port Mapping Mode:

Choose Manual or Auto port mapping.

External Port:

Choose the port number for mapping.

Click Save to save the changes

Video Format

Stream Type:

Select Main Stream (Normal) or Sub Stream

Video Encoding:

Choose the video stream you want to modify. Main stream supports H.264 only. Sub Stream supports H.264 and MJPEG.

Main Stream

Sub Stream

UPnP

Universal Plug-and-Play is a device discovery protocol set. It allows your camera to easily be found, for example, on a Windows operation system.

Video

Video Format

Adjust the format of video.

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Resolution:

H.264

H.264/MJPEG

Bitrate Type:

Choose between variable bit rate or constant bit rate for video compression. The default is variable rate.

Video Quality:

Choose the video quality. The default is medium quality.

Frame Rate:

Choose the capturing frame rate. The default value is 30 frames per second. Reduce the frame rate to reduce the capture file size.

Max. Bitrate:

Choose the maximum video sampling bit rate. Default: 3072

I Frame Interval

An I Frame is a frame that records a complete picture. Frames between I frames, (P frame or B frame) only records the

image differences between two frames. Choose the I Frame Interval here. The default is 60.

Click Save to save the changes

Audio

Audio Encoding:

G.711ulaw, G.711alaw, MP2L2 and G.726 selectable.

Audio Input:

Select Line In or Mic In to adjust volume.

Input Volume:

Slid the bar to turn up/down the volume. The value ranges from 0 to 100.

Click Save to save the changes

Audio

Adjust the audio settings for the camera.

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Display Settings

Brightness:

Use the slider or enter a number (0-100) to adjust the image brightness. Default: 50

Contrast:

Use the slider or enter a number (0-100) to adjust the image contrast. Default: 50

Saturation:

Use the slider or enter a number (0-100) to adjust the color saturation. The greater number means the color will be more saturated. Default: 50

Limit Gain:

Use the slider or enter a number (0-100) to adjust the color shade. Default: 50

Display Settings

Adjust video image quality, lightness, and color settings here.

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Display Settings

Sharpness:

Use the slider or enter a number (0-100) to adjust the image sharpness. Default: 50

Focus Mode:

Auto: allows the camera to focus automatically at any time.

Manual: use the icon in the live view

page to control focus manually. Semi-auto: cameras focuses only once after pan/tilt/zoom.

Minimum Focusing:

This function is used to limit the minimum focus distance. The value can be set to 1.5m, 3m, 6m, 10cm and 50cm.

Exposure Mode:

Iris

Shutter Speed

Manual: Once selected, you can adjust the Iris and shutter speed from the extended options menu.

Auto: The iris and shutter values will be adjusted automatically according to the brightness of the environment.

Iris Priority: The value of iris needs to be adjusted manually. The shutter values will be adjusted automatically according to the brightness of the environment.

Shutter Priority: The value of shutter needs to be adjusted manually.

The iris values will be adjusted automatically according to the brightness of the environment.

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Smart IR

Video Standard:

This is the base frequency for the video refresh rate. It is recommended to set to the same frequency of your local video standard (NTSC: 60, PAL: 50). Default: 60Hz.

Day/Night Switch:

Choose whether you want the camera to be set to the day mode (color video) or night mode (IR enhanced black/white video). You can manually set it to day mode or night mode, adjust by lighting (Auto), or predefine schedule.

Day: The speed dome displays color image. It is used for

normal lighting conditions.

Night: The image will be black and white. Night mode can

increase the sensitivity in low light conditions.

Auto:

In Auto mode, the day mode and night mode can switch automatically according to the light condition of environment.

Sensitivity

Adjust the light sensor sensitivity.

Mirror:

Select from OFF or ON option to set the correct direction of the camera view.

Slow Shutter:

This function can be used in underexposure condition. It lengthens the shutter time to ensure full exposure. The slow shutter value can be set to Low,

Normal and High.

D-WDR:

This Digital Wide Dynamic Range feature helps to improve the image quality under limited light source. Higher value brings brighter images.

Lens Initialization:

The lens operates the movements for initialization when you check the check box.

Backlight Control

If there’s a bright backlight, the subject in front of the backlight appears silhouetted or dark. Enabling Backlight Control function can correct the exposure of the subject. But the backlight environment is washed out to white.

White Balance:

Manual:

In Manual mode, you can adjust the color temperature manually to meet your own demand. Outdoor:

You can select this mode when the speed dome is installed in outdoor environment.

Indoor: You can select this mode when the speed dome is

installed in indoor environment. Fluorescent Lamp: You can select this mode when there are fluorescent

lamps installed near the speed dome. Sodium Lamp: You can select this mode when there are sodium

lamps installed near the speed dome. Auto-Track: White balance is continuously being adjusted in real-

time according to the color temperature of the scene illumination.

Auto:

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The camera retains color balance automatically according to the current color temperature.

Digital Noise Reduction

Enable or disable noise reduction. Noise Reduction Level: Adjust the effect of digital

noise reduction. Range: 0-100%, default : 100%

Defog Mode

Select defog mode ON for a foggy environment. The default is OFF.

Zoom Limit:

You can set Zoom Limit value to limit the maximum value of zooming. The value can be set to 20, 40, 80, 160 and 320.

HLC:

HLC (High Light Compensation) makes the camera identify and suppress the strong light sources that usually flare across a scene. This makes it possible to see the detail of the image that would normally be hidden.

IR Light Mode:

Auto: The brightness of the infrared light will be adjusted automatically.

Manual: you need to adjust the brightness value of infrared light manually. IR Light Sensitivity value ranges from 0 to 100.

Brightness Limit:

The image brightness is adjusted automatically. You can specify the brightness limit range from 0 to 100.

 When IR Light Mode is set to manual and the IR Light Bright is 0, you can set

the day/night mode manually.

 When IR Light Mode is set to manual and the IR Light Bright is not 0, night

mode is set as the default mode. Manually setting the day/night mode is invalid.

On Screen Display (OSD) Settings

You can display the camera name and the time the video is shooting on the screen.

Note:

 When IR Light Mode is set to auto, the day/night mode is adjusted

automatically according to the IR Light Mode. Manually setting the day/night mode is invalid.

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OSD Display

Display Name:

Check this box to display the product name that was setup in the device settings (refer to page 25 to change the device name.)

Display Date:

Check this box to display system time.

Display Week:

Check this box to display time of the week.

Time Format:

Select 12 or 24 hours’ time format.

Data Format:

Select different date format.

Display Mode:

Select transparent/flashing format.

OSD Size:

Select different size format. (Auto, 16*16, 32*32, 48*48, 64*64)

Click Save to save the changes

Text Overlay

Check Box:

Check this box to enable text overlay.

Text Field:

Enter the text you want to display. You can enter your local language if you want. The text field allows maximum 44 English letters or 20 nonEnglish characters.

Click Save to save the changes

Text Overlay

Display extra information on the screen over the image.

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Video Recording

Pre-record:

Recording time before trigger event.

Post-record:

Recording time after trigger event.

Overwrite:

Select Yes to allow older recordings to be overwritten.

Enable Record Schedule:

Check this box and then click Save to enable video recording.

Edit:

Click Edit to edit the recording schedule.

1. Select day of the week you want to edit the schedule.

2. Select All Day or Customized schedule of the day.

3. Set the time period and the event you want to trigger the video recording continuous (always recording) or motion detection.

4. Click Copy to Week if you want the same daily schedule every day. Or, you can select other day of the week and click Copy to copy the schedule of the day to other days.

5. Click another day of the week by clicking on its tab to set the next schedule. Click OK when you have finished your settings.

Click Save to save the changes

Video Recording

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Motion Detection

Enable Motion Detection:

Check this box to enable motion detection. Click

Save to save the choice.

Enable Motion Tracking:

Check this box to enable motion tracking. Motion tracking is a dynamic display that shows the current status of motion detection. The motion tracking is displayed by a green grid. The grid area represents that the camera detects motion in this area. Click Save to save the choices.

Events

Motion Detection

Set up how the motion detection event will be triggered and what actions will be triggered.

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Draw Area:

Click Draw Area button to start drawing. Click and drag on the area you want to set up the motion detection. You can draw up to 8 different areas. Click Stop Drawing to stop drawing motion detection areas. The red grids represent the detection area.

Sensitivity:

Move the slider to adjust detection sensitivity.

Clear All:

Click this button to clear all the set up areas.

Arming Schedule

Edit:

Click Edit to define when you want the motion detection works.

1. Select day of the week you want to edit the schedule.

2. Set the time period you want to enable motion detection. (Default is 0-24 hours, all day).

3. Click Copy to Week if you want the same daily schedule every day or you can select other day of the week and click Copy to copy the schedule of the day to other days.

4. Select another day of the week by clicking on its tab to set next schedule. Click OK when you finished your setting.

Notification

Send Email:

Check this box to send an e-mail notification when motion is detected. Go to Events / Email to setup email account information.

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Upload Snapshot:

Check this box to send snapshots to an FTP server or configured Network Storage when motion is detected. Go to Network Storage or FTP to setup server information

Network Storage

Check this box to send video clip to network storage when motion is detected. Go to Storage > Network Storage to setup Storage server information

Click Save to save the changes

Tamper-proof

Enable Tamper Detection:

Check this box to enable tamper detection. Click Save to save the settings.

Draw Area:

Click Draw Area button to start drawing. Click and drag on the area you want to set up the tamper detection. You can setup only one area for tamper detection. Click Stop Drawing to stop drawing motion detection areas. The gray block represent the detection area.

Sensitivity:

Move the slider to adjust detection sensitivity.

Clear All:

Click this button to clear all the set up areas.

Enable Tamper Detection:

Check this box to enable tamper detection. Click Save to save the settings.

Video Tamper

This is to detect if the camera has been tampered with and surveillance is compromised. You can set up tamper proof notifications to alert the system manager to check the camera.

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Arming Schedule

Edit:

Click Edit to define when you want the tamper detection works.

1. Select the day of the week you want to edit the schedule.

2. Set the time period you want to enable tamper detection. (Default is 0-24 hours, all day).

3. Click Copy to Week if you want the same daily schedule every day. Or, you can select other day of the week and click Copy to copy the schedule of the day to other days.

4. Select another day of the week by clicking on its tab to set the next schedule. Click OK when you have finished your settings.

Notification

Send Email:

Check this box to send an e-mail notification when motion is detected. Go to Events / Email to setup email account information.

Click Save to save the changes

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Notification

Exception Type:

First choose the exception type, then choose the corresponding action.

Send Email:

Check this box to send an e-mail notification when motion is detected. Go to Events / Email to setup email account information.

Click Save to save the changes

Continuous

Enable:

Check this box to continuously take snapshots.

Format:

Save snapshots in JPEG format

Resolution:

Uses the same resolution set in Video Format for the snapshot resolution.

Quality:

Choose a compression quality for snapshots.

Interval:

State the time interval between snapshots. The default interval is 10 seconds.

Exception

Provides notifications for other system events, set up your notifications here.

Snapshot

You can set up your camera to continuously take snapshots or take snapshots when an event happens.

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Click Save to save the changes

Event Triggered

Enable:

Check this box to take snapshots when an event is occurred.

Format:

Save snapshots in JPEG format

Resolution:

Uses the same resolution set in Video Format for the snapshot resolution.

Quality:

Choose a compression quality for snapshot.

Interval:

State the time interval between this series of snapshots. The default interval is 1 second.

Capture Number:

State how many snapshots you want to take in a single triggered event. Default: 3 pictures.

Click Save to save the changes

Sender

Sender:

Enter the name to appear as the email sender.

Sender’s Address:

Enter sender’s email address.

Set up email accounts for notifications.

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SMTP Server:

Simple Mail Transportation Protocol Server address, the outgoing email server address. Please ask your email service provider for details.

SMTP Port:

Service port number for outgoing email.*

Enable SSL:

Check this box if your service provider requires a SSL secured connection.

Attach Image/Interval:

Check Attach Image if you want to send a snapshot image with the email notification and select the interval of snapshots in seconds.

Authentication:

Check this box if your server requires a password in order to send email. Most email servers require authentication when sending an email.

User name:

Enter the user name of outgoing email account

Password:

Enter the password

Confirm:

Enter the password again to confirm that the password was entered correctly.

Click Save to save the changes

Receiver

Receiver 1:

The first receiver’s name.

Receiver 1’s Address:

The first receiver’s email address.

Receiver 2:

The second receiver’s name.

Receiver 2’s Address:

The second receiver’s email address.

Receiver 3:

The third receiver’s name.

Click Test to test the email settings. A text email will send to Receiver’s email address.

Click Save to save the changes

Alarm Input

Choose Alarm Input number, name and alarm type. The alarm type could be NO (Normally Open) and NC (Normally Closed).

* Many ISPs do not allow service port 25 going through their network. Other popular ports are 587 and 465. Please consult your email service provider and ISP for details.

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Alarm Input

Alarm Input No.

Select the alarm input number

Alarm Name

Input the alarm name

Alarm Type

Two alarm types. NO for (Normally Open) and NC (Normally Closed).

Normal Linkage

Send Email

When the alarm is triggered, the camera will send an email notification.

Upload Snapshot

When the alarm is triggered, the camera will upload a snapshot to FTP.

Network Storage

When the alarm is triggered, the camera will upload video clip to network storage.

Audible Warning

When the alarm is triggered, the camera will have beep sound.

Notify Surveillance Center

When the alarm is triggered, the camera will send a notification message to the VMS.

Trigger Alarm Output

Select All

Select the Alarm output.

PTZ Linking

Preset No.

When the alarm input is triggered, the camera will move to this preset location.

Patrol No.

When the alarm input is triggered, the camera will call this patrol.

Pattern

When the alarm input is triggered, the camera will call this pattern.

Copy to Alarm

Select All

Copy the settings to other alarm. (Note: This option is for the camera that has multiple alarm output channels.)

Click Save to save the changes

Alarm Output

Select the alarm output number

Alarm Name

Input the alarm name

Delay:

Delay time to trigger the alarm output.

Copy To Alarm

Select All

Copy the settings to other alarm. (Note: This option is for the camera that has multiple alarm output channels.)

Alarm Output

Choose Alarm Input number, name and alarm type. The alarm type could be NO (Normally Open) and NC (Normally Closed).

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Storage

Storage Management

* Micro SD card or Network storage device must be setup / formatted before it can be managed / stored. Camera will save to SD card only when there is no additional NAS device setup.

Network Storage

* Network Storage must be setup before it can be managed. For storage management, please refer to the next section.

The camera supports two formats of network storage file systems: NFS and SMB/CIFS. NFS, Network File System, is natively supported by Linux computers and most NAS, Network Attached Storage. SMB/CIFS, Common Internet File System, is natively supported by Windows® systems and now is generally supported by Linux and OS X®.

You can add up to 8 network storages for your camera. The recordings will subsequently be stored in these spaces. Save video from the first storage and then the next when the

first one is full. Click on the entry to change the settings and click Save to save the settings.

*Micro SD slot is located on the back of the camera. Using a screw driver to loosen the screws and remove the cover. Please make sure the environment is dry and clean when opening the dome cover.

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Network Storage

No:

The sequential number of the network storage.

Type:

The type of storage.

Server Address:

Enter the IP address of your network storage.

File Path:

Enter the file path on the server for network storage.

Capacity:

Enter the size of the disk space you want to assign for this storage. The minimum disk space requirement is 8GB. If you do not want to limit the size and use the full physical disk space, enter 0 in this field.

File System:

Choose between NFS or CIFS for file system. If you assign the network storage on a Windows® computer, set it to SMB/CIFS. (if you use an anonymous account, please still enter a random user ID and password before saving)

User Name:

Enter the user name if the network storage requires authentication. Leave it blank if no authentication is required.

Password:

Enter the password to access the network storage.

Tip: To create network storage on your Windows® based system, create a shared folder and then test your set up with another computer. Enter the IP address of the computer here and enter the shared folder name with a leading forward slash. For example, if you have a shared folder named “SMB”, enter “\SMB” in the File Path.

Click Save to save the changes

FTP

Enable Snapshot to FTP:

Check this box if you want to store snapshots on the FTP.

Server Address:

Enter the FTP server IP address.

Port:

Enter the service port number of the FTP server.

User Name/Anonymous:

Check Anonymous if the FTP server does not require authentication. Enter the User Name if the FTP server requires authentication.

Password:

Enter the password of the FTP account.

Confirm:

Enter the password again to make sure the password was entered correctly.

FTP Server

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Directory Structure:

When saving snapshots on an FTP server, they can be saved in a single place or organized with meaningful directory names. Save in root directory: You can choose to store all

files in the same folder of FTP login.

Save in directory: Structure your folders with

camera name or IP address.

Directory:

Use Camera Name: Use the camera name to

organize the saved files.

Use Camera IP: Use the camera IP address to

organize the saved files.

Click Save to save the changes

Basic Parameters

Enable Proportional Pan:

If you enable this function, the pan/tilt speeds change according to the amount of zoom.

Preset Speed:

You can set the speed of defined preset from 1 to 8.

Keyboard Control Speed:

Define the speed of PTZ control by a keyboard as Low, Normal or High.

PTZ (Pan/Tilt/Zoom)

Basic

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Auto Scan Speed:

The camera provides 5 scan modes: auto scan, tilt scan, frame scan, random scan and panorama scan. The scan speed can be set from level 1 to 40.

Max. Tilt-angle:

The maximum angle that the camera can revolve in the tilt direction is adjustable. The values range from (0-90) to (-5-90)

Auto Flip:

You can enable/disable the auto flip function

PTZ OSD

Zoom Status:

Set the OSD duration of zooming status as 2 seconds to 10 seconds, always on or off.

PT Status:

Set the angle display duration white panning and

tilting as 2 seconds to 10 seconds, always on or off.

Preset Status:

Set the preset name display duration as 2 seconds to 10 seconds, always on or off.

POWER OFF MEMORY

Set Resume Time Point:

The camera can resume its previous PTZ status or actions after it is restarted from a power-off. You can set the time point of which the camera resumes its PTZ status from 30 seconds up to 600 seconds before power-off.

Click Save to save the changes

Limit

The camera can be programmed to move within the configured stops. (left, right, up or down)

Steps

1. Check the Enable Limit box and select Manual Stops or Scan Stops from the Limit

Type list.

a. When manual limit stops re set, you can operate the PTZ control panel

manually only in the limited area.

b. When scan limit stops are set, all the scan actions are performed only in

the limited area.

2. Click the PTL control buttons to find the left/right/up/down stop limits, you can also

call the presets and set them as the limits for the camera.

3. Click Set to save the limits and Clear to clear the limits.

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Initial Position

Set the camera initial position, you can also call a preset for the position. Click Set to save the limits and Clear to clear the limits.

Park Action

The feature allows the camera to start at a predefined park action. (scan, preset, pattern) automatically after a period of inactivity (park time).

Scheduled Tasks function has higher priority over Park Action function therefore when two functions are set at the same time, Scheduled Tasks function takes effect.

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Private Mask

Enable Privacy Mask:

Check this box to enable privacy masking.

Draw Area:

Click this button to start drawing.

Stop Drawing:

Click this button to stop drawing.

Clear All:

Click this button to clear all the masking areas.

Add:

Click this button to add the mask.

Delete:

Click this button to delete the mask.

Click Save to save the changes

Private Mask

Create masking area to keep your privacy. You can create up to four independent masking areas by clicking and dragging on the screen.

Schedule Tasks

You can configure the camera to perform a certain action automatically in a userdefined time period.

Enable the Scheduled Task, define the Park Time and Edit the Tasks that you would like to perform at certain time.

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Clear Config

You can clear PTZ configurations all at once in this section, select the desire function and click Save to clear.

1. Choose the day you would like to set the task schedule

2. Click All Day or Customize to enter the Start Time and End Time for each task.

3. Choose the task type from the drop down list.

4. Click OK to save the settings.

Note: The time for each task cannot be overlapped, up to 10 tasks can be configured for each day.

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Restore Default Password

Software Reset

Refer to Advanced Settings, Maintenance section on page 22.

Hardware Reset

Follow the steps to perform a hardware reset

1. Disconnect the power source (Network Cable from PoE injector or switch) e from the

camera

2. Open the back cover behind the lens and find the reset button

3. Press and hold the reset button then connects the power source (Network Cable from

PoE injector or switch) back to the device. Release the reset button after 20 seconds. Wait for 1 minute for camera to reboot. The device has now been reset.

4. Login to the camera to see if the password has been reset.

5. Close the cover and configure the camera again.

Troubleshooting

1. The camera is not work properly with standard 802.3af POE

This camera is an 802.3at PoE+ compatible appliance. If powered by an 802.3af

power sourcing equipment, it will not draw enough power for camera’s IR LEDs.

To prevent this, please ensure it is being powered by an 802.3at power sourcing equipment.

2. The camera can’t be accessed or access is slow

There might be a problem with the network cable. To confirm that the cables are working, ping the address of a known device on the network. If the cabling is OK and your network is reachable, you should receive a reply similar to the following (…bytes = 32 time = 2 ms).

Another possible problem may be that the network device such as a hub or switch utilized by the Network Camera is not functioning properly. Please confirm the power for the devices are well connected and functioning properly.

3. The camera can be accessed locally but not remotely

This might be caused by a firewall. Check the Internet firewall with your system administrator. The firewall may need to have some settings changed in order for the Network Camera to be accessible outside your local LAN.

Make sure that the Network Camera isn’t conflicting with any Web server you may have running on your network. The default router setting might be a possible reason. Check that the configuration of the router settings allow the Network Camera to be accessed outside your local LAN.

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4. White vertical lines appear on the image from the camera

It could be that the CMOS sensor (a square panel situated behind the lens that measures the light signals and changes it into a digital format so your computer can present it into an image that you are familiar with) has become overloaded when it has been exposed to bright lights such as direct exposure to sunlight or halogen lights. Reposition the Network Camera into a more shaded area immediately as prolonged exposure to bright lights will damage the CMOS sensor.

5. The camera images are ‘noisy’

Often if the camera is in a low-light environment, the images can contain a lot of noise. Try enabling Night mode and see if that improves the image quality. Otherwise, try to use the camera in a location where there is a bit more light source.

6. Video can’t be viewed through the web browser interface.

ActiveX might be disabled. If you are viewing the images from Internet Explorer make sure ActiveX has been enabled in the Internet Options menu. You may also need to change the security settings on your browser to allow the ActiveX plugin to be installed.

If you are using Internet Explorer with a version number lower than 6, then you will need to upgrade your Web browser software in order to view the streaming video transmitted by the Network Camera. Try also viewing the video using Java. Ensure that you have the latest version of Java installed before you do. Go to

www.java.com for more information.

7. The camera isn’t sending email notifications from my gmail account.

Google’s security settings may prevent the TV-IP430PI from accessing your gmail account to send notifications. To change the security settings, log into your account, then click on your account settings. Under the Signing in section, locate the Access for less secure apps setting, and click on it. Under the options, select Turn on. This should allow the camera to send notifications from your gmail account.

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TRENDnet User’s Guide

TV-IP430PI

Federal Communication Commission Interference Statement

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following measures:

 Reorient or relocate the receiving antenna.  Increase the separation between the equipment and receiver.  Connect the equipment into an outlet on a circuit different from that to which

the receiver is connected.

 Consult the dealer or an experienced radio/TV technician for help.

FCC Caution: Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate this equipment.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

IMPORTANT NOTE: Radiation Exposure Statement:

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator & your body.

This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.

Country Code selection feature to be disabled for products marketed to the US/CANADA

Europe – EU Declaration of Conformity

TRENDnet hereby declare that the product is in compliance with the essential requirements and other relevant provisions under our sole responsibility.

EMC

EN 55022: 2010 Class A EN 611000-3-2: 2006 + A1: 2009 + A2: 2009 EN 611000-3-3: 2013 EN 50130-4: 2011

This product is herewith confirmed to comply with the Directives.

Directives

EMC Directive 2004/108/EC RoHS Directive 2011/65/EU REACH Regulation (EC) No. 1907/2006

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TRENDnet User’s Guide

TV-IP430PI

Česky [Czech]

TRENDnet tímto prohlašuje, že tento TV-IP430PI je ve shodě se

základními požadavky a dalšími příslušnými ustanoveními směrnice 2004/108/ES.

Dansk [Danish]

Undertegnede TRENDnet erklærer herved, at følgende udstyr TVIP430PI overholder de væsentlige krav og øvrige relevante krav i direktiv 2004/108/EF.

Deutsch

[German]

Hiermit erklärt TRENDnet, dass sich das Gerät TV-IP430PI in Übereinstimmung mit den grundlegenden Anforderungen und den übrigen einschlägigen Bestimmungen der Richtlinie 2004/108/EG.

Eesti [Estonian]

Käesolevaga kinnitab TRENDnet seadme TV-IP430PI vastavust direktiivi 2004/108/EÜ põhinõuetele ja nimetatud direktiivist tulenevatele teistele asjakohastele sätetele.

English

Hereby, TRENDnet, declares that this TV-IP430PI is in compliance with the essential requirements and other relevant provisions of Directive 2004/108/.

Español

[Spanish]

Por medio de la presente TRENDnet declara que el TV-IP430PI cumple con los requisitos esenciales y cualesquiera otras disposiciones aplicables o exigibles de la Directiva 2004/108/CE.

Ελληνική

[Greek]

ΜΕ ΤΗΝ ΠΑΡΟΥΣΑTRENDnet ΔΗΛΩΝΕΙ ΟΤΙTV-IP430PI ΣΥΜΜΟΡΦΩΝΕΤΑΙ ΠΡΟΣ ΤΙΣ ΟΥΣΙΩΔΕΙΣ ΑΠΑΙΤΗΣΕΙΣ ΚΑΙ ΤΙΣ ΛΟΙΠΕΣ ΣΧΕΤΙΚΕΣ ΔΙΑΤΑΞΕΙΣ ΤΗΣ ΟΔΗΓΙΑΣ 2004/108/ΕΚ.

Français

[French]

Par la présente TRENDnet déclare que l'appareil TV-IP430PI est conforme aux exigences essentielles et aux autres dispositions pertinentes de la directive 2004/108/CE.

Italiano[Italian]

Con la presente TRENDnet dichiara che questo TV-IP430PI è conforme ai requisiti essenziali ed alle altre disposizioni pertinenti stabilite dalla direttiva 2004/108/CE.

Latviski

[Latvian]

AršoTRENDnetdeklarē, ka TV-IP430PI atbilstDirektīvas 2004/108/EK un 2006/95/EK būtiskajāmprasībām un citiemar to

saistītajiemnoteikumiem.

Lietuvių

[Lithuanian]

Šiuo TRENDnet deklaruoja, kad šis TV-IP430PI atitinka esminius reikalavimus ir kitas 2004/108/EB Direktyvos nuostatas.

Nederlands

[Dutch]

Hierbij verklaart TRENDnet dat het toestel TV-IP430PI in overeenstemming is met de essentiële eisen en de andere relevante bepalingen van richtlijn 2004/108/EG.

Malti [Maltese]

Hawnhekk, TRENDnet, jiddikjara li dan TV-IP430PI jikkonforma mal-ħtiġijiet essenzjali u ma provvedimenti oħrajn relevanti li hemm fid-Dirrettiva 2004/108/KE.

Magyar

[Hungarian]

Alulírott, TRENDnet nyilatkozom, hogy a TV-IP430PI megfelel a vonatkozó alapvetõ követelményeknek és az 2004/108/EK.

Polski [Polish]

Niniejszym TRENDnet oświadcza, że TV-IP430PI jest zgodny z

zasadniczymi wymogami oraz pozostałymi stosownymi

postanowieniami Dyrektywy 2004/108/WE.

Português

[Portuguese]

TRENDnet declara que este TV-IP430PI está conforme com os requisitos essenciais e outras disposições da Directiva 2004/108/CE.

Slovensko

[Slovenian]

TRENDnet izjavlja, da je ta TV-IP430PI v skladu z bistvenimi zahtevami in ostalimi relevantnimi določili direktive 2004/108/ES.

Slovensky

[Slovak]

TRENDnettýmtovyhlasuje, že TV-IP430PI spĺňazákladnépožiadavky a všetkypríslušnéustanoveniaSmernice 2004/108/ES.

Suomi [Finnish]

TRENDnet vakuuttaa täten että TV-IP430PI tyyppinen laite on direktiivin 2004/108/EY oleellisten vaatimusten ja sitä koskevien direktiivin muiden ehtojen mukainen.

Svenska

[Swedish]

Härmed intygar TRENDnet att denna TV-IP430PI står I överensstämmelse med de väsentliga egenskapskrav och övriga relevanta bestämmelser som framgår av direktiv 2004/108/EG.

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TRENDnet User’s Guide

TV-IP430PI

Limited Warranty

TRENDnet warrants its products against defects in material and workmanship, under normal use and service, for the following lengths of time from the date of purchase.

TV-IP430PI – 3 Years Limited Warranty

AC/DC Power Adapter, Cooling Fan, and Power Supply carry 1 year warranty.

If a product does not operate as warranted during the applicable warranty period, TRENDnet shall reserve the right, at its expense, to repair or replace the defective product or part and deliver an equivalent product or part to the customer. The repair/replacement unit’s warranty continues from the original date of purchase. All products that are replaced become the property of TRENDnet. Replacement products may be new or reconditioned. TRENDnet does not issue refunds or credit. Please contact the point-of-purchase for their return policies.

TRENDnet shall not be responsible for any software, firmware, information, or memory data of customer contained in, stored on, or integrated with any products returned to TRENDnet pursuant to any warranty.

There are no user serviceable parts inside the product. Do not remove or attempt to service the product by any unauthorized service center. This warranty is voided if (i) the product has been modified or repaired by any unauthorized service center, (ii) the product was subject to accident, abuse, or improper use (iii) the product was subject to conditions more severe than those specified in the manual.

Warranty service may be obtained by contacting TRENDnet within the applicable warranty period and providing a copy of the dated proof of the purchase. Upon proper submission of required documentation a Return Material Authorization (RMA) number will be issued. An RMA number is required in order to initiate warranty service support for all TRENDnet products. Products that are sent to TRENDnet for RMA service must have the RMA number marked on the outside of return packages and sent to TRENDnet prepaid, insured and packaged appropriately for safe shipment. Customers shipping from outside of the USA and Canada are responsible for return shipping fees. Customers shipping from outside of the USA are responsible for custom charges, including but not limited to, duty, tax, and other fees.

WARRANTIES EXCLUSIVE: IF THE TRENDNET PRODUCT DOES NOT OPERATE AS WARRANTED ABOVE, THE CUSTOMER’S SOLE REMEDY SHALL BE, AT TRENDNET’S OPTION, REPAIR OR REPLACE. THE FOREGOING WARRANTIES AND REMEDIES ARE EXCLUSIVE AND ARE IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, EITHER IN FACT OR BY OPERATION OF LAW, STATUTORY OR OTHERWISE, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. TRENDNET NEITHER ASSUMES NOR AUTHORIZES ANY OTHER PERSON TO ASSUME FOR IT ANY OTHER LIABILITY IN CONNECTION WITH THE SALE, INSTALLATION MAINTENANCE OR USE OF TRENDNET’S PRODUCTS.

TRENDNET SHALL NOT BE LIABLE UNDER THIS WARRANTY IF ITS TESTING AND EXAMINATION DISCLOSE THAT THE ALLEGED DEFECT IN THE PRODUCT DOES NOT EXIST OR WAS CAUSED BY

CUSTOMER’S OR ANY THIRD PERSON’S MISUSE, NEGLECT, IMPROPER INSTALLATION OR TESTING,

UNAUTHORIZED ATTEMPTS TO REPAIR OR MODIFY, OR ANY OTHER CAUSE BEYOND THE RANGE OF THE INTENDED USE, OR BY ACCIDENT, FIRE, LIGHTNING, OR OTHER HAZARD.

LIMITATION OF LIABILITY: TO THE FULL EXTENT ALLOWED BY LAW TRENDNET ALSO EXCLUDES FOR ITSELF AND ITS SUPPLIERS ANY LIABILITY, WHETHER BASED IN CONTRACT OR TORT (INCLUDING NEGLIGENCE), FOR INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL, OR PUNITIVE DAMAGES OF ANY KIND, OR FOR LOSS OF REVENUE OR PROFITS, LOSS OF BUSINESS, LOSS OF INFORMATION OR DATE, OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE SALE, INSTALLATION, MAINTENANCE, USE, PERFORMANCE, FAILURE, OR INTERRUPTION OF THE POSSIBILITY OF SUCH DAMAGES, AND LIMITS ITS LIABILITY TO REPAIR, REPLACEMENT, OR REFUND OF THE PURCHASE PRICE PAID, AT TRENDNET’S OPTION. THIS DISCLAIMER OF LIABILITY FOR DAMAGES WILL NOT BE AFFECTED IF ANY REMEDY PROVIDED HEREIN SHALL FAIL OF ITS ESSENTIAL PURPOSE.

Governing Law: This Limited Warranty shall be governed by the laws of the state of California.

Some TRENDnet products include software code written by third party developers. These codes are subject to the GNU General Public License ("GPL") or GNU Lesser General Public License ("LGPL").

Go to http://www.trendnet.com/gpl or http://www.trendnet.com Download section and look for the desired TRENDnet product to access to the GPL Code or LGPL Code. These codes are distributed WITHOUT WARRANTY and are subject to the copyrights of the developers. TRENDnet does not provide technical support for these codes. Please go to http://www.gnu.org/licenses/gpl.txt or

http://www.gnu.org/licenses/lgpl.txt for specific terms of each license.

V1.0R 02.16.2016

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