Trendnet TV-IP400, TV-IP400W Frequently Asked Questions (FAQ)

TV-IP400/TV-IP400W F.A.Q.

Q: How can I configure my TV-IP400 (w) through the web-based configuration?

Open your web browser and type the IP address of the TV-IP400 (w) in the address bar. The

A:

default IP address is 192.168.0.20.

Q: What is the default IP address of my TV-IP400 (w)?

The default IP address is 192.168.0.20

A:

Q: How can I view the TV-IP400 (w) remotely if it’s behind a router or firewall?

Each camera behind a firewall or router will need to forward the port that the camera is using. The

A:

default port is 80.

If you are installing multiple cameras you must change the port on the additional cameras.

Step 1. Open your web browser and type the IP address of the TV-IP400 (w) in the address bar.

The default IP address is 192.168.0.20.

Step 2. Click Configuration at the top of the page then click Network on the left hand side.

Step 3. Enable the Second HTTP Port and enter in the desired port for the camera in the Port

Number field.

TV-IP400/TV-IP400W F.A.Q.

Note: If you are still unable to access the camera remotely please check the following.

a) Please make sure the proper gateway address is entered. This will be your router's LAN IP

Address.

b) Please make sure the proper DNS servers are entered. You can find this information on your

router's status page. If that information is not available on your router's status page please
contact your ISP for your DNS server addresses and enter them.

Router's LAN IP address

TV-IP400/TV-IP400W F.A.Q.

Q: How do I configure the camera to record motion?

Motion Configuration-1

A:

Step 1. Start the IPView Pro Program by going to Start>Programs>IPView Pro>IPView Pro.

Step 2. Click on “System Configuration”.

SYSTEM CONFIGURATION

Step 3. Motion Configuration-1

This setting provides the commands for motion detection control. Before configuring,
you should select one camera from the pull-down menu.

Step 4. Detect Region field:

• Full picture – When you select this option, the camera will monitor the whole area.

• Custom region – Click Add Region and then use your mouse to draw an area in the
view screen. When motion is detected within the area, the camera starts recording
automatically. You can set multiple areas in the view screen. Click Delete Region to r
remove the area selected. Click Clear All Regions to remove all areas in the view
screen.

Step 5. Sensitivity Level: Move the slide bar to adjust the sensitivity level for detecting motion to

record video.

Note: The Sensitivity rating determines the amount of motion in the created window(s) to activate
motion. Setting it too high or too low may produce unexpected results. .

TV-IP400/TV-IP400W F.A.Q.

Step 5. Click "Save".

Motion Configuration-2

The Motion Configuration-2 setting allows you to configure the alarm and e-mail settings.

- Invoke Alarm: Select this option to enable an alarm when motion is detected by the system.
Note: Invoke Alarm requires that you have a trigger installed on the camera.

TV-IP400/TV-IP400W F.A.Q.

Q: How do I upgrade the firmware of my camera?

Step 1. Open your web browser and type the IP address of the TV-IP400 (w) in the address bar.

A:

The default IP address is 192.168.0.20.

Step 2. Click on “Configuration” on the top bar, then click the Firmware Upgrade on the left

hand side of the screen.

Step 3. Click Browse and locate the firmware file then click Upgrade.

Q: Can my TV-IP400 (w) series camera use Power over Ethernet?

No. However, with the use of a TRENDnet TPE-102S you could power the unit via PoE.

A:

Note: You must have a PoE injector for the TPE-102S. You could use either an existing PoE
switch or a TPE-101I.