REFERENCE GUIDE
Teradek, LLC 2019. All rights reserved.
v1.2-0919
TABLE OF CONTENTS
1. Introduction ............................................................ 3
Support Resources ........................................ 3
Disclaimer ....................................................... 3
Warning ........................................................... 3
2. Physical Properties ............................................... 3
3. Getting Started ...................................................... 5
Power Your Device .......................................... 5
Connect to a Network .................................... 6
Choose a Platform .......................................... 9
Internet Streaming with Live:Air Action ........ 10
4. Settings Overview ............................................... 11
Settings Diagrams ........................................ 12
Broadcast: Platform Settings ........................ 15
Broadcast: Quality Settings .......................... 21
Video/Audio .................................................. 23
System ......................................................... 24
Network ......................................................... 25
Wired ........................................................... 25
Wireless ........................................................ 25
Nodes ........................................................... 26
Mobile .......................................................... 26
Recording ..................................................... 27
Core ............................................................. 27
Sharelink ...................................................... 29
Recovery Mode ............................................ 29
5. Troubleshooting .................................................... 31
6. Technical Specications ...................................... 33
7. FCC Statement ..................................................... 35
INTRODUCTION
Thank you for purchasing Teradek’s VidiU Go, the ultimate entry-level streaming solution for HDMI
or SDI video sources. VidiU Go delivers high denition live streaming video with the quality and
reliability expected in traditional HD broadcast. VidiU Go features native integration with some of the
most popular video platforms, oering a seamless streaming experience. Use this reference guide to
enhance your usage and knowledge of VidiU Go.
Support Resources
In addition to this reference guide, there are a number of resources available for more information
on VidiU Go’s features and operation. For tips, information, and all the latest available rmware and
software updates, visit Teradek’s support forum at https://support.teradek.com. If you are unable to
nd what you are looking for online, please contact Teradek’s support sta at support@teradek.com |
Phone: (888) 941-2111 Ext. 2 (available M-F 5am-6pm PST).
Disclaimer
This manual is intended for user information only. Every eort has been made to ensure that the
contents within are accurate at the time of printing, and that updates are made in a timely manner.
Teradek cannot be held responsible for inaccuracies, typographical errors, or out-of-date information
contained within this manual.
Warning
Teradek VidiU products contain no user serviceable parts. Disassembly, modication, or removal of
any of the device’s components may void your warranty. Please visit http://store.teradek.com/pages/
warranty-information for up-to-date warranty terms and conditions.
3
PHYSICAL PROPERTIES
B
A
DC E
F
R
H
I
J
K
A: Power button
B: Broadcast button
C: Video status indicator
D: Network status indicator
E: Broadcast status indicator
F: Menu navigation button
G
H
O
L
M
G: Detachable plate
H: USB modem port (not shown)
I: Micro SD card slot (not shown)
J: RP-SMA connectors
K: HDMI input
L: SD/HD/3G-SDI input
N P
J
Q
VidiU Node
VidiU Go includes two USB
ports designed for VidiU
Node (sold separately) or
any compatible 3G/4G/LTE
USB modem.
M: Ethernet port
N: Mic/Line stereo input
O: USB-C power input
P: 1/8” headphone output
Q: Thumb screws
R: SMA antennas
BUTTON OPERATION
Use the Menu button to navigate the front panel interface.
Broadcast/Record Button
Start/stop broadcast or
recording.
Power Button
Turn power on/o
To check the battery life while the device is powered o, press the center of the Menu Navigation
Button. The battery life percentage will then be displayed on the front panel.
4
Menu Navigation Button
Use the arrow buttons to navigate
through the menus. Press the
center button to conrm or open
selection.
GETTING STARTED
There are three key steps to going live with VidiU Go:
1. Power your device
2. Connect VidiU Go to a network
3. Choose your streaming platform
POWER AND CONNECT
1. To power VidiU Go, connect the USB-C A/C
adapter to the USB-C port (Fig. 2-1) located on
the back of the device, then press the power
button. VidiU Go begins to boot as soon as the
power is activated.
2. Turn on your video source then connect it to
VidiU Go using either the HDMI or SDI input
(Fig. 2-2).
3. Use a hot shoe mount and a 1/4”-20 screw to
mount VidiU Go to your camera, tripod mount, or
other accessory mount, if desired.
4. Once VidiU Go has booted, verify that the
Video status indicator is illuminated (Fig. 2-3). This
indicates a video source has been successfully
detected and the encoder is running.
Fig. 2-1
Fig. 2-2
Fig. 2-3
5
CONNECT TO A NETWORK
You can use the VidiU app, the Web User Interface (Web UI), or the front panel interface to connect
VidiU Go to a network. Select one of the following options.
Using the VidiU App
The VidiU app. allows you to remotely monitor and
congure VidiU Go from your iOS or Android device.
Download the VidiU app, then choose one of the
following methods to get VidiU Go online.
Connect to a Wi-Fi Network
From the VidiU app:
1. Connect your cellular device to VidiU Go’s Access Point network,
then open the VidiU App.
2. Tap the Settings button, select Network, then select Wireless.
3. Switch to Client Mode, then tap Scan for Networks (Fig. 2-4).
4. Select a network, then connect your device to that same network.
From the front panel:
1. Use the Menu Navigation Button to navigate to the
Network menu, then select WiFi.
2. Switch to Client Mode to begin scanning for
networks. Select a Wi-Fi Network, then enter
your credentials.
3. Once the device is congured, select [INFO]
to view the IP address (Fig. 2-5).
To access the Web UI:
4. Open a web browser and enter VidiU Go’s IP
address in the navigation bar.
Fig. 2-5
Fig. 2-4
6
Connect using your cellphone’s data plan (Hotspot)
1. Connect your cellular device to VidiU Go’s Access Point
network (pg. 24): VidiU-Go-XXXXX (XXXXXX represents the
serial number of the device).
2. Open the VidiU app and select the VidiU Go with the
corresponding serial number under the list of Wi-Fi
devices.
3. When prompted, click Yes to use your cellular data
plan (Fig. 2-6).
Connect to an Ethernet Network
Plug an Ethernet cable from the VidiU Go’s Ethernet port
to an Ethernet switch or router.
Fig. 2-6
Verify Ethernet connection
From the front panel:
Verify that the icon is displayed on the front panel,
indicating that VidiU Go is connected to an Ethernet
network (Fig. 2-7).
From the VidiU app:
1. Connect your cellular device to VidiU Go’s Access
Point (AP) network (pg. 24): VidiU-Go-XXXXX
(XXXXX represents the serial number of the device).
2. Open the app and select VidiU Go, then verify the
connection status shows Online (Fig. 2-8).
Fig. 2-7
Fig. 2-8
7
Connect using Node Modems
1. Detach the left and right side panels to expose
the USB ports on VidiU Go.
2. Insert a Node modem on each side. Turn the
thumb screws clockwise (Fig. 2-9), then
wait for the icon to appear.
3. To conrm the modem is connected, navigate
to the Network Settings menu and select USB
Modem.* The IP address will be displayed if the
device is connected the network.
To access the Web UI:
4. Connect your computer to VidiU Go’s AP network.
5. Open a web browser and enter VidiU Go’s IP
address in the navigation bar (Fig. 2-10).
Fig. 2-9
8
Fig. 2-10
CHOOSE YOUR PLATFORM
VidiU Go oers native integration with many popular video streaming services, making it capable
of broadcasting to any compatible online platform. Simply enter your credentials using the VidiU
app, Web UI, or the front panel interface.
Connect to a Streaming Platform
1. Go to Settings, tap Broadcast (Fig. 2-11),
then select Platform (Fig. 2-12).
2. Tap Setup new destination and select
a streaming platform (Fig. 2-13). Enter your
credentials, or follow the on-screen prompts
to authorize VidiU Go with YouTube or
Facebook. (For more detailed set up instructions,
go to the Platform Settings section on pg.16.)
3. Select a channel or event to stream to.
4. After conguring your device, you will be
redirected to the Settings menu. Select Done
on the upper right corner.
5. Tap the Broadcast button to go live (Fig. 2-14).
BROADCAST BUTTON:
VidiU is ready to broadcast
Broadcast is in session
VidiU is not ready to broadcast
Fig. 2-11 Fig. 2-12
Fig. 2-13
Fig. 2-14
9
INTERNET STREAMING WITH LIVE:AIR ACTION
Live:Air Action is a live production suite that converts your live stream into a complete multi-camera
production. Live:Air Action oers an entire suite of tools such as switching, graphics, lower-thirds,
looping in pre-recorded videos and more.
Connect and Broadcast using Live:Air Action
1. Connect your iPad to the same network as VidiU Go.
Live:Air Action or Live:Air Solo
Live:Air Action is compatible with iPad Air 1
and newer. Live:Air Solo is compatible with
both iPad and iPhone. Both apps are available
in the iTunes App Store.
2. Launch the Live:Air Action app.
Fig. 2-15
3. Tap the Add New Source button on the Preview
Editor’s bottom panel, then tap the Teradek
Device button. Select a device (Fig. 2-15), then
tap Done.
4. To congure a streaming destination, tap the
button in the upper right-hand corner, enter the
Broadcasting Destinations page, then navigate
to Manage Destinations>Add a Destination
(Fig. 2-16). Select a platform, then enter your
credentials (if applicable).
5. To begin live streaming, tap the Go Live! button
in the upper right-hand corner.
Fig. 2-16
10
SETTINGS OVERVIEW
Navigating the Settings Menu
The Settings menu allows you to customize and control VidiU Go’s broadcast, audio/video, and
network settings. Use the VidiU app, Web UI, or the front panel interface to access the Settings
menu, then select a setting to modify.
Return to the
Home screen
BROADCAST
Modify Platform and Quality
RECORDING
Enable recording and select a
media storage option
VIDEO/AUDIO
Adjust the Video and Audio input
settings
NETWORK
Choose a method of connecting
to the Internet
CLOUD
Log in to your Sharelink or Core
account to increase bandwidth
SYSTEM
Perform factory reset, rmware
upgrade*, and system diagnostics
* Options available only while using the Web UI
11
VIDIU IOS APP SETTINGS DIAGRAM
BROADCAST
RECORDING
VIDEO/AUDIO
Quality
Platform*
Enable/Disable
Recording
Video/Audio
Overlay
Livestream,
Ustream, YouTube,
Twitch, Facebook,
Manual, Live:Air,
Periscope, Wowza,
Vimeo
Audio
Source
Embedded
Analog
Disabled
Graphics
Video
Audio
Level
Line
Mic
Custom
Score
Best
HD+
HD
High
Medium
Low
Mobile
Custom
Audio
Auto
HD
High
Medium
Low
Mobile
Custom
Framerate
High
Full
Half
Quarter
NETWORK
CLOUD
SYSTEM
USB Modem
Modem1
(Auto, Custom)
Modem 2
(Auto, Custom)
None
Sharelink
Core
Factory Reset
Graphics Mode
Graphics Location
Wired
Dynamic
Static
All
Broadcast
Network
Cancel
Team 1 (Name, Score)
Team 2 (Name, Score)
Score Location
Score Update Location
Scoreboard Scale
Wireless
Access Point
Client
O
* Settings options will vary, depending on the platform selection.
Speed Test
Mobile
Never
Always
Ask
12
WEB USER INTERFACE (WEB UI) SETTINGS DIAGRAM
Livestream, Ustream,
Platform*
BROADCAST
YouTube, Twitch,
Facebook, Manual,
Live:Air, Periscope,
Wowza, Vimeo
VIDEO/AUDIO
Quality
Video Settings
Audio Settings
Overlay Settings
Video Quality
Best
HD+
HD
High
Medium
Low
Mobile
Widescreen
Snapshot
Availability
Audio Source
Overlay Mode
Framerate
High
Full
Half
Quarter
Auto
Yes
No
Private
Public
Disabled
Analog
Embedded
O
Graphics
Score
Audio Quality
HD
High
Medium
Low
Mobile
Auto
SYSTEM
NETWORK
RECORDING
CLOUD
Firmware Upgrade
Password
System Time
Reboot
Factory Reset
System Diagnostics
General
Speed Test
Custom
Enable/Disable Recording
None
Sharelink
Core
Auto
USB Modem 2
Auto
Custom
* Settings options will vary, depending on the platform selection.
Wired
Dynamic
Static
WiFiUSB Modem 1
O
Access Point
Client
13
VIDIU FRONT PANEL INTERFACE SETTINGS DIAGRAM
BROADCAST
RECORDING
VIDEO
Quality
Platform*
Enable/Disable
Widescreen
Auto
Yes
No
Livestream,
Ustream, YouTube,
Twitch, Facebook,
Manual, Live:Air,
Periscope, Wowza,
Vimeo
Overlay
O
Graphics
Score
Video
Best
HD+
HD
High
Medium
Low
Mobile
Custom
Suggest...
Audio
Auto
HD
High
Medium
Low
Mobile
Custom
FPS
High
Full
Half
Quarter
ABR
On/O
AUDIO
NETWORK
CLOUD
SYSTEM
Source
Disabled
Analog
Embedded
Wired
Mode
[Info]
None
Sharelink
Core
About VidiU
Firmware Updates
Factory Reset
Display Settings
WiFi
Mode
[Setup]
[Info]
USB Modem 1
Preset
[Info]
USB Modem 2
Preset
[Info]
Tools
Speed Test
14
* Settings options will vary, depending on the platform
Broadcast: Platform Settings
VidiU Go features native integration with some of the most popular streaming platforms. Navigate to
Settings>Broadcast>Platform (Broadcast Settings>Platform from the front panel), select one of
several broadcast platforms, then enter your credentials or destination information.
Integrated Platforms
● Ustream (pg. 16)
● Livestream (pg. 17)
● Twitch (pg. 17)
● YouTube Live (pg. 18)
● Facebook (pg. 19)
Ustream
1. Select Ustream and enter your credentials
(Fig. 3-1).
2. Select a channel to stream to (Fig. 3-2), or
create a new channel at https://www.ustream.tv.
● Wowza (pg. 20)
● Periscope (pg. 20)
● RTMP/Manual (pg. 21)
● Vimeo (pg. 21)
Channel List
The Ustream Channels list (Fig. 3-2) indicates which channels are
available to stream to. Once you have entered your credentials, you
will be prompted to select one of the available channels.
3. After selecting a channel, return to the
Home screen.
Auto Record and recorded les
Depending on your Ustream account level, broadcasts to your
channel may be automatically recorded for viewing later. Enabling
the Auto-Record setting triggers these recordings. Access
permissions for the recorded les can be congured on your Ustream
account.
4. Tap the “Broadcast” button to go live (Fig. 3-3).
Fig. 3-1
Fig. 3-2 Fig. 3-3
15
Livestream
1. Select Livestream and enter your credentials
(Fig. 3-4).
2. Select the event you wish to stream to (Fig. 3-5),
or create a new event at https://livestream.com.
3. After selecting an event, return to the Home
screen.
4. Tap the Broadcast button to go live, then
choose whether or not to notify your
followers.
Notify Followers
a. If broadcasting from VidiU Go’s Web UI, you can notify your
account’s followers by toggling the Notify Followers switch
to On before tapping the broadcast button.
b. If broadcasting from the VidiU app (Fig. 3-6), you will be
prompted to select whether or not to notify your followers after
tapping the broadcast button.
5. When ending the broadcast, choose whether
to Post, Save, or Delete the video from the
event.
Fig. 3-4 Fig. 3-5
Post, Save, or Delete
From the Web UI: During your broadcast, you can select whether to
Post the recorded video immediately, Save it for posting later, or
Delete it from the event.
From the VidiU app (Fig. 3-7): When ending your broadcast, you
will be prompted to select whether to Post the recorded video
immediately, Save it for posting later, or Delete it from the event
16
.
Fig. 3-6 Fig. 3-7
Twitch
1. Select Twitch, enter your credentials (Fig. 3-8),
then return to the Home screen.
2. To begin live streaming, tap the Broadcast
button (Fig. 3-9).
Fig. 3-8
Fig. 3-9
Two-Factor Authentication (2FA) for Twitch
In order to protect your account from being compromised, Twitch oers Two-Factor Authentication (2FA) via Authy. The Authy app
provides 2FA via their iOS, Android and desktop apps as well as SMS texts. Before you begin broadcasting, Twitch requires you
to enable 2FA. NOTE: Before enabling 2FA, make sure the email associated with your Twitch account has been veried, and
you have downloaded and installed the Authy app on your desktop or cellular device (iOS or Android).
Enable 2FA
a. Log in to your Twitch account.
b. Tap the icon to enter the Settings menu, then select Security and Privacy.
c. Under Security, tap the Set Up Two-Factor Authentication button.
d. Enter your Twitch password again, then enter your phone number. A verication code will be sent to you via text message.
e. Enter the verication code, then tap Done.
Log in using 2FA via VidiU
a. From the web UI, front panel or app (VidiU), enter your Twitch login credentials.
b. Open the Authy app to generate a 2FA token code.
c. Add the token code to the end of your password without spaces.
d. Tap Enter.
17
YouTube Live
1. Select YouTube Live.
2. Copy the authentication code generated for your
device, go to http://www.google.com/device,
then enter your credentials (Fig. 3-10). Enter the
code, then allow VidiU Go to access your account.
3. Select an event, create a new event, or select
Stream Now (Fig. 3-11).
Two types of Broadcast destinations
a. The Stream Now destination is a continuously accessible
public channel with a permanent URL. Streaming to the
Stream Now page is as simple as start and stop.
b. Event destinations can be created, scheduled, started, and
stopped. Every event comes with its own page URL, and once
an event is nished it cannot be started again. After nishing
an event, it is saved on its own page.
4. After selecting an event, return to the
Home screen.
Fig. 3-10
5. Tap the Broadcast button (Fig. 3-12), then
select whether to Preview the broadcast or to
Go Live.
6. When ending the broadcast, choose either Stop
or Complete Event.
Fig. 3-11 Fig. 3-12
Four key stages in the life cycle of a broadcast
Once you start Broadcast:
Preview - Preview the video you intend to broadcast. Videos in preview state are visible on the event’s Live Control Room page.
Go Live - Makes your event visible on its own channel page. An event can not return to preview once it has gone live.
Once you stop Broadcast:
Stopped - Broadcasts can be stopped and restarted at any time while the event is in the preview or Live state.
Complete Event - You will no longer be able to broadcast to the event, but it will be saved on the event page for viewing.
18
Facebook
1. Select Facebook.
2. Copy the authentication code generated for your
device, go to https://www.facebook.com/device,
then enter your credentials (Fig. 3-13). Enter the
code, then allow VidiU Go to access your account.
3. Choose whether to stream to your timeline or to
a specic page (Fig. 3-14), then return to the Home
screen. You can also create a page to stream to
from your Facebook account.
Streaming Destinations
Timeline - Broadcast the video to your personal timeline or wall.
Page - Broadcast the video to a page you manage.
Group - Broadcast the video to a group you manage.
Event - Broadcast the video to an event you created.
Privacy Settings
● Your Timeline privacy setting will be used if a less restrictive privacy
option is chosen. (e.g. your timeline is set to Friends, but you set
VidiU to All. The post will be visible to friends).
● Posts to Facebook pages are always public.
Fig. 3-13
Fig. 3-14
4. Tap the Broadcast button to go live (Fig. 3-15).
Fig. 3-15
19
Wowza
1. Select Wowza.
Server Mode (Fig. 3-16):
a. Enter the host server URL and stream
name provided by the streaming service.
b. Enter your credentials, select Apply, then
return to the Home screen.
Cloud Mode (Fig. 3-17):
a. Enter the connection code
b. Enter your credentials, select Apply, then
return to the Home screen.
2. Tap the Broadcast button to go live.
Periscope
1. Select Periscope.
Fig. 3-16 Fig. 3-17
2. Copy the authentication code generated for your
device, go to https://periscope.tv/auth, then enter
your credentials (Fig. 3-18). Enter the code, then
allow VidiU to access your account.
Periscope and Twitter
Periscope works in conjunction with Twitter. In order to use Periscope,
you must create an account with your Twitter credentials, or by using
your mobile phone number.
3. To post a link to your live stream on Twitter,
enable the Tweet Broadcast feature (3-19).
4. Tap the Broadcast button to begin streaming (Fig. 3-20).
Fig. 3-18
Fig. 3-19
20
Fig. 3-20
RTMP (Manual)
VidiU can stream to other video platforms, CDNs, and
streaming servers using RTMP mode, which is supported
by most video streaming platforms.
1. Select RTMP (Manual if using the Web UI).
2. Enter the URL and stream key/name (Fig. 3-21)
information provided by the streaming service.
URL and Stream Name/Key
In order to stream to a broadcast platform other than a platform
already integrated into VidiU, you must obtain a URL and stream
key/name. Log into your account’s settings and retrieve the URL
and stream key/name.
3. Enter your credentials (if applicable).
4. Select Apply, then return to the Home screen.
Fig. 3-21 Fig. 3-22
5. Tap the Broadcast button to go live (Fig. 3-22).
Vimeo
1. Select Vimeo.
2. Copy the authentication code (Fig. 3-23), then go
to https://vimeo.com/activate.
3. Enter your credentials (Fig. 3-24) and authentication code,
then authorize VidiU Go to access your account.
4. Enter a Title and Description (Fig. 3-25), then return to
the Home screen.
5. Tap the Broadcast button to Go Live. Tap it again to end
the broadcast.
Fig. 3-23 Fig. 3-24
6. After ending the broadcast, you can review stats, modify
privacy settings, embed any specic branding, or share
the video to a dierent platform from your Vimeo account.
Fig. 3-25
21
Broadcast: Quality Settings
The Broadcast Quality menu allows you to congure the video resolution, bitrate, frame rate, and the
audio bitrate. Navigate to Settings>Broadcast>Quality (Broadcast Settings>Quality from the front
panel), select Quality, then make a selection.
Adjusting Quality Settings
1. Select Video, Audio, or Frame Rate.
2. Select a Quality setting.
3. Select Apply, then return to the
Home screen.
Video Quality Considerations
● The Video Quality settings combine video
bitrate and resolution and will vary based on
the bandwidth available and the platform
used.
● Always select a video bitrate that is less than
70% of the total upload bandwidth available
on the Internet connection. (i.e. if 5 Mbps is
available, set the video to 3.5 Mbps or lower).
● Some platforms (i.e. YouTube) will
automatically generate lower quality streams
from a high quality input (transcoding), so the
highest possible quality can be used. If the
streaming platform does not transcode the
video, consider that your viewers must have
the available download bandwidth to view the
stream.
Video Quality settings correspond
to the following bitrates and
resolutions:
Best - 12 Mbps 1920x1080
HD+ - 8 Mbps 1280x720
HD - 5 Mbps 1280x720
High - 3 Mbps 960x540
Medium - 1.5 Mbps 736x414
Low - 800 Kbps 480x270
Mobile - 500 Kbps 360x200
Custom - Customizable resolution
and bitrate
Adaptive Bitrate (previous screen)
measures the current available
bandwidth and recommends a
quality setting based on the result.
Audio Quality settings correspond
to the following bitrates:
Auto - Based on video quality
HD - 256 Kbps
High - 192 Kbps
Medium - 128 Kbps
Low - 96 Kbps
Mobile - 48 Kbps
Custom - Customizable audio bitrate
* Some platforms do not support frame rates higher than 30 fps
22
Frame Rates:
High - Up to 50/60fps*
Full - 24/30fps
Half - 12.5/15 fps
Quarter - 6/7.5 fps
Video/Audio
The Video/Audio menu contains input source information, audio source conguration and video
overlay options. Navigate to Settings>Video/Audio (Video Settings or Audio Settings from the
front panel), then tap the Video/Audio button to congure the audio settings, or the Overlay button
for title and scoreboard conguration.
Video/Audio Settings
Input Resolution: Displays the current
resolution.
Audio Source:
Choose the source used for the audio stream.
Select Embedded, Analog audio, or Disable
audio for a silent stream. Audio level and
volume are adjustable when Analog input is
selected.
Overlay Settings
Graphics Settings:
Graphics Mode - Display an
image or text on the video.
Image Mode:
Upload Image - Select a
specic image to be displayed
on the video.
Image Scale - Modify the size
of the image displayed.
Text Mode (not shown):
Text - Enter the content to be
displayed on the video
Color - Select the font color.
Graphics Location - Choose
where the text and/or image is
displayed on the screen.
Score Settings:
Team 1/Team 2 - Enter the
team names and scores.
Score Location - Choose
where the score is displayed
on the screen.
Score Update Location Choosewhere the score is
updated while on the app.
Scoreboard Scale - Modify
the size of the scoreboard.
23
System
Essential system functions, including factory reset and rmware upgrade, can be performed from
the System menu. The System menu can be found in Settings>System (System Settings from the
front panel.
Factory Reset
Select Factory Reset to restore VidiU to its original settings, then select an option (All, Broadcast,
or Network) to reset.
Firmware Upgrade
Upgrade VidiU’s rmware to the lastest version.
Perform a Firmware Upgrade from front panel or VidiU app
When you turn on VidiU, the device will automatically check for new
rmware. If an update is available, follow the prompts to complete the
update.
Perform a Firmware Upgrade from Web UI (Fig. 3-26)
a. Download the latest rmware version from teradek.com.
b. Select Firmware Upgrade.
c. Upload the le from your computer and select Upgrade.
Password*
Add, change, or delete the password.
System Time
Select a Time zone to automatically synchronize
the time and date.
Reboot Device
Fig 3-26: Web User Interface
Restart your VidiU device by selecting Reboot Device.
System Diagnostics*
Generate a diagnostic report specic to your device. Diagnostic reports can be used by Teradek’s
support team to assist during troubleshooting.
VidiU Go Recovery Mode Instructions
a. Download the latest rmware le from https://www.teradek.com/pages/downloads, rename the le vidiu-go-rmware.bin,
then place it in either the microSD card or USB drive’s root directory.
NOTE: The microSD card or USB drive should be formatted with an MBR/fdisk partition table and a single
partition formatted as either FAT32 or exFAT.
b. Turn VidiU Go o by holding down the power button.
c. Insert either a microSD card or USB drive into VidiU Go.
d. Press the VidiU Go’s power button while simultaneously holding down the factory reset button with a paper clip.
e. Once the front panel displays Recovery Mode, you can release the factory reset button. While in Recovery Mode,
VidiU Go will scan for the vidiu-go-rmware.bin le in either the microSD and USB drive’s root directory. The front panel
will indicate whether a memory device has been found and installed.
* Options available only while using the Web UI.
24
Network
VidiU allows you to connect and stream to the Internet by utilizing one of several network interfaces.
Navigate to Settings>Network (Network Settings from the front panel), then make a selection.
Wired
A wired Ethernet connection is typically the most
reliable means for connecting to a network, as
you don’t have to deal with the instability of a
Wi-Fi or cellular connection. Connect an Ethernet
cable to VidiU (Fig. 3-27*), select Wired, (Fig.3-28)
then choose a conguration mode.
IP Address Modes
Dynamic (DHCP): The connected router generates an IP
address, allowing VidiU Go to be automatically congured.
Static: Manually congure the IP address settings if a DHCP
server is not available, or if applications require a xed
address.
Wireless (Wi-Fi)
Although an Ethernet connection is the most
reliable method of connecting to a network, a
Wi-Fi connection may be more convenient,
especially if an Ethernet connection is unavailable.
There are two Wi-Fi modes available:
Fig 3-27*
Fig 3-28
Wi-Fi Modes (Fig. 3-29)
Access Point (AP) Mode: VidiU acts as its own dual
band access point, allowing you to connect your device
directly to VidiU’s AP network.
Client Mode: VidiU and your mobile device connect to the
same local wireless network. Access Client Mode, scan for
available networks (Fig. 3-30) or connect to a previously
saved network, then enter your credentials. Additionally,
you can enable VidiU to Automatically Connect to Saved
Networks** by accessing the Wi-Fi dropdown menu from
the Web UI, then toggling the corresponding switch to On
(Fig. 3-31).
On - VidiU will connect to any saved network as soon as it
becomes available.
O - VidiU will only connect to the most recently saved
network
* Right LED (green) is a combined link/activity indicator.
Left LED (yellow) does not illuminate.
** Feature available only while using the Web UI.
Fig 3-29
Fig 3-30
Fig 3-31
25
VidiU Node Modem
A VidiU Node modem allows you to broadcast wherever a
cell connection is available. To congure VidiU Go while using
a modem, connect to VidiU Go using AP mode (Page 24).
Detach the left and right side panels to expose the USB ports.
Insert a VidiU Node Modem (Fig. 3-32) on each side and wait
for the icon to appear.
Mobile (only from the VidiU app)
When used with an iOS device, VidiU can utilize the device’s
data plan for Internet access. Connect your iOS device to
VidiU’s access point (AP) network, open the VidiU app, then
select a mobile connection setting (Fig. 3-33):
Mobile Connection Settings*
Always - If no other Internet connection is detected, VidiU will always
utilize your mobile device’s data connection
Never - The VidiU app will not prompt you to share your phone’s
Internet connection
Ask (Yes/No)- You will be asked whether or not to use your phone’s
data connection
Fig 3-32
* You can manage your Mobile Connection prompts from the
Mobile Settings menu.
Fig 3-33
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Recording
With VidiU Go, you can record your broadcasts directly to an SD card or external USB drive. Each
recording is saved with the same resolution and bitrate set on the device. From the front panel
interface, Web UI, or the VidiU app, go to your Settings, then select Recording.
1. Detach the left panel to expose the Micro SD and USB slots, then insert a compatible Micro
SD card or USB drive into the device.
2. Toggle the Enable/Disable Recording switch to Enable (from the front panel interface’s
Recording Settings menu, select Enable).
3. Select a media storage option (USB or SD).
Recording Considerations
● For best results, use Class 6 or higher SD cards.
● Media should be formatted using FAT32 or exFAT.
● File size is limited to 4GB for FAT32 formatted cards.
● New recordings are automatically started after the le size limit is reached.
Core
VidiU Go can be remotely accessed, congured, and controlled using Teradek’s Core Cloud
management and routing service. In addition to oering network bonding, remote management,
and streaming to multiple destinations, Core allows you to convert an HEVC stream to H.264. HEVC
provides the most ecient encoding for both low bitrate and high quality applications, while H.264 is
supported by a wider variety of streaming platforms.
With Core, you can:
● Bond multiple Internet connections, increasing your
broadcast’s bandwidth and reliability
● Remotely control VidiU Go from anywhere in the world
● Route live video feeds to multiple destinations and
streaming platforms using a simple drag-and-drop
web UI
● Record streams and archive them to the “cloud” in
real time
Fig 3-34
27
Connecting to Core
1. From the VidiU app, web UI or front panel, enter the Cloud menu,
then select Core.
2. Enter your credentials to log VidiU into your Core account, or visit
corecloud.tv to create a new account (Fig. 3-35).
3. Once a connection is established, you can ongure and control
VidiU Go from the CORE dashboard (Fig. 3-34).
HEVC and H.264
In situations where bandwidth is limited, using
HEVC will preserve the video quality while using
lower bitrates. Core has built in transcoding
functionality to convert video back to H.264 for
delivery to streaming platforms that don’t support
HEVC. To switch between HEVC to H.264:
From the Core web UI (Fig. 3-36):
1. Tap the icon and select Settings.
2. Tap the Codec button and select H.264.
3. Tap Apply at the bottom of the Settings menu.
From the Core App:
1. Tap the
Details menu (Fig. 3-37).
2. Tap the Settings button, then select
H.264 (Fig. 3-38).
icon to enter the Encoder
Fig 3-35
Fig 3-36
3. Tap Apply at the bottom of the screen.
Once Core is enabled, you can switch between
HEVC and H.264 from VidiU’s broadcast settings
menu on the front panel or the web UI.
Visit http://core.teradek.com to learn more and to create
an account.
28
Fig 3-38 Fig 3-37
Sharelink
Sharelink allows you to stream to multiple destinations simultaneously and remotely manage VidiU
Go from anywhere in the world. Sharelink also increases your broadcast’s bandwidth and reliability
by bonding multiple Internet connections. To take advantage of these features, you will need to
purchase a Sharelink subscription, activate the Sharelink service, and authorize VidiU Go.
Congure Sharelink using the VidiU app:
1. Enter the Cloud menu, select Sharelink, then
enter your credentials (Fig. 3-39).
2. Once logged in, select Device Browser from the
bottom of the screen, then tap the Add to My
Sharelink button to add VidiU Go to your
Sharelink account (Fig. 3-40).
3. Select VidiU Go, then tap Yes to link your iOS
device’s data when prompted.
4. To select a dierent server region, navigate to
Settings>Sharelink, tap the Region button to
display the available regions, then make a
selection.
Fig. 3-39
Fig. 3-40
To congure broadcast channels:
1. Navigate to Settings>Broadcast, then select
Channels.
2. Tap Create new channel (Fig. 3-40) to select a
platform and enter your credentials. Repeat this
step to pair additional channels (up to ve
channels at a time).
3. To pair channels that have already been
congured, tap Manage channels (Fig. 3-41),
select the channel(s) you wish to broadcast to
(Fig. 3-42), then tap Apply on the upper right hand corner.
4. Return to the Home screen, and tap the
Broadcast button to begin streaming.
Fig. 3-41
Fig. 3-42
29
To control VidiU Go from the Sharelink dashboard:
1. Visit https://sharelink.teradek.com and log in
to your account.
2. Tap the
icon to congure the broadcast
quality, video/audio, and overlay settings, or
to view connection stats (Fig. 3-43).
3. To pair a new channel, select Channels, then
tap Add channel to stream at the bottom of
the screen.
4. Select a platform (Fig. 3-44), enter your
credentials, than tap Save. Repeat this step
to pair additional channels (up to ve channels
at a time).
5. To pair channels that have already been congured,
tap Add channel, select the channel(s) you wish to
broadcast to (Fig. 3-45), then tap Add on the upper
right-hand corner.
Fig. 3-43
Fig. 3-44
30
Fig 3-45
TROUBLESHOOTING
My rewall/router is blocking RTMP streaming.
VidiU Go uses a set of ports for RTMP streaming. Make sure the required ports are allowed
through your rewall or router. The list can be found at https://support.teradek.com/hc/en-us/
articles/226177168.
What are the supported resolutions for each social media CDN?
Every live streaming platform’s specications are dierent, and generally change over time. Visit your
streaming platform’s website to nd supported resolutions.
Why is my stream choppy?
The most common cause of stream delay is the resolution:bitrate ratio. While nding the correct ratio
is determined by trial and error, here are some general recommendations:
Full HD: 1920 x 1080 / 12 Mbps
HD+: 1280 x 720 / 8 Mbps
HD: 1280 x 720 / 5 Mbps
High: 960 x 540 / 3 Mbps
Medium: 736 x 414 / 1.5 Mbps
Low: 480 x 270 / 800 Kbps
Mobile: 360 x 200 / 500 Kbps
Lowering the quality of streams can also improve stream upkeep.
Why is my stream suddenly chopping while streaming?
Intermittent Wi-Fi connections can cause instability even when streaming over Ethernet. If you
encounter issues while streaming over Ethernet, disabling Wi-Fi may help. To x this:
1. Scroll to Network Settings.
2. Select Wi-Fi.
3. Select Client. Turn Client mode to O.
Why does YouTube tell me my bitrate is too low?
VidiU Go is precongured to use adaptive bitrate which changes according to the user’s bandwidth.
This means that the bitrates can sometimes jump or dip depending on the stream, prompting a
message from YouTube. While this operation is completely normal, it may cause a message to
appear on the YouTube event control room page (pg. 17).
31
Conguring VidiU Go via front panel is dicult.
We recommend using VidiU Go’s web interface or the VidiU app for conguring VidiU Go. It’s much
faster and simpler. To connect to the app, connect VidiU and your cellular device to the same
wireless network. VidiU will automatically appear in the app.
To connect using the web interface, nd your VidiU’s IP address from the front panel. Type this
address into your web browser. You will be connected to your VidiU and can change settings
accordingly (see pg. 8).
I’ve pressed the Start/Stop button to go live, but my stream is not live.
Some streaming networks such as Periscope, YouTube events, and Facebook Pages may require
additional steps to publish your stream.. This depends on the CDN’s workow. Remember to go live
on both VidiU and destination page to fully start streaming (see Platform Settings on pg. 16).
32
TECHNICAL SPECIFICATIONS
VIDEO
Video Inputs
Supported Resolutions
Video Compression
Supported Video
Bitrate
Graphics
Test Pattern Generator
Video Format
Conversion Support
1x HDMI Type A receptacle (non-HDCP sources)
1x 3G-SDI (75 Ω BNC)
1080p 23.98/24/25/29.97/30/50/59.94/60
1080i 50/59.94/60
720p 50/59.94/60
576i 50
576p 50 (HDMI only)
480i 59.94/60
480p 59.94/60 (HDMI only)
H.264 (AVC): base/main/high prole up to level 4.2,
H.265 (HEVC): main prole up to level 4.1
500 kbps to 12 Mbps
Title
Scoreboard
Timer
Bugs/watermarks/logos
Yes
Built-in video scaler, deinterlacer, and frame rate converter
PROTOCOL SUPPORT
Network Protocols TCP/IP, UDP, HTTP, DHCP, NTP, SSL, IGMP
Supported Video
Transport Protocols
Bonding Requires Core or Sharelink subscription. Can bond over 2x VidiU Nodes, Ethernet, Wi-Fi, and up to four
Platform Integration Facebook, YouTube Live, Vimeo, Periscope, Twitch, Wowza, Ustream, and Livestream
RTMP, Live:Air
iOS or Android cell phones
AUDIO
Embedded HDMI audio input, 2-Channel (32 kHz, 44.1 kHz, and 48 kHz)
Audio Input
Audio Output 3.5mm TRRS headphone output, mic-in, adjustable volume
Audio Compression AAC-LC
Supported Audio
Bitrate Details
Embedded SDI audio input, 2-Channel (48 kHz)
3.5mm TRS analog line-in or mic-in, unbalanced
Two channels, 48 kHz
48 kbps to 256 kbps
PHYSICAL ATTRIBUTES
Dimensions 4.9” W x 3.1” D x 1.3” H [124mm x 80mm x 33mm]
Weight 13.6oz [386g]
Construction Machined aluminum and ABS Plastic
Mountability 1/4” 20 mounting hole with hot shoe adapter
33
ENVIRONMENTAL
Operating Temperature
Humidity
Operating: 14ºF to 104ºF (-10ºC to 40ºC)
Storage: -40ºF to 194ºF (-40ºC to 90ºC)
Operating: 5% to 95% (non-condensing)
Storage: Max. 90%
INTERFACES
Conguration (Front
Panel) Interface
Switches On/O and reset switch
Recording/Storage Micro SD/SDHC (32 GB max, class 6 and above) formatted FAT32
Mobile App VidiU App for iOS or Android devices
USB Interface
Functionality
OLED display with navigation buttons,
Feature-rich Web UI for conguration and control
USB formatted FAT32
2x powered USB 2.0 host ports
NETWORK
Ethernet RJ45, 10/100 BASE-T
Wireless WiFi: Dual Band MIMO 802.11 ac/a/b/g/n
USB 2x USB for 3G/4G/LTE modem support
RF Channel Selection Auto with 3 modes: (2.4 or 5 GHz), Auto (2.4 GHz only), Auto (5 GHz only)
Manual: Congurable to specic channels
POWER
Power Input Powered USB-C host port
Battery Internal Rechargeable Li-polymer Battery (3.7V, 5000mAh)
up to 2.5 hour duration (streaming over WiFi)
Nominal Power
Consumption
6.5W (while charging: up to 10W)
34
FCC STATEMENT
This equipment has been tested and found to comply with the limits for a Class A digital device,
pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates, uses, and can
radiate radio frequency energy, and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment o
and on, the user is encouraged to try to correct the interference by one or more of the following
measures:
● Reorient or relocate the receiving antenna.
● Increase the separation between the equipment and the receiver.
● Connect the equipment into an outlet on a circuit dierent from that to which the receiver is
connected.
● Consult the dealer or an experienced radio or television technician for help.
This device complies with Part 15 of the FCC rules and also with RSS-210 of Industry Canada. Operation is
subject to the following two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received, including interference that may
cause undesired operation.
EC DECLARATION OF CONFORMITY
Teradek LLC herby declares that the VidiU Go is in compliance with Directive
1999/5/EC. The full text of the EC Declaration of Conformity is available
at the following internet address: https://support.teradek.com/hc/en-us/
articles/233429747-EC-Declaration-of-Conformity-for-CE-mark
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