Tekmar 170 User Guide

Installation, Operation and Maintenance

Watts® Home Mobile App

IOM-WattsHome

!

WARNING

Please read carefully before proceeding with
installation. Your failure to follow any attached
instructions or operating parameters may lead
to the product’s failure.
Keep this Manual for future reference.

Works with the

®

Watts

Home Mobile App

NOTICE

Watts is not responsible for failures due to connectivity
issues, power outages, or improper installation.

Table of Contents

Before You Begin .................................................................................................... 3

Legal ..................................................................................................................3

Download the Mobile App .................................................................................3

Get Started .............................................................................................................3

Create Account ......................................................................................................4

Login .......................................................................................................................4

Locations - Create a Location ...............................................................................5

Locations - Standard and Custom Ordering ..........................................................6

Locations - Edit Locations List ...............................................................................7

Away and Home Modes Toggle .............................................................................8

Adding a tekmar® Device to Watts Home ..............................................................9

Adding a SunStat® Device to Watts Home ...........................................................10

Menu ....................................................................................................................11

Account & App Settings .......................................................................................11

Dashboard ............................................................................................................12

Dashboard - Standard and Custom Ordering .....................................................13

Dashboard - Edit Devices List .............................................................................14

Users ....................................................................................................................15

Setpoint Control ...................................................................................................16

Models tekmar® 170 ........................................................................................ 17

Thermostat ...........................................................................................................18

Models tekmar® 561 and SunTouch® SunStat® ...............................................18

Models tekmar® 562, 563 and 564 .................................................................. 19

Snow Melting Control ...........................................................................................21

Models tekmar® 670 and 671 .........................................................................21

Technical Data ...................................................................................................... 23

2

Before You Begin

Legal

Before using the Watts® Home mobile application, you must agree to the Watts Terms
of Use and Privacy Policy. These are available on the Watts.com website.

• https://www.watts.com/terms-of-use

• https://www.watts.com/privacy-policy

Download the Mobile App

The Watts Home mobile application supports both iOS and Android versions.
iOS: https://apps.apple.com/us/app/watts-home/id1500497974
Android: https://play.google.com/store/apps/details?id=com.watts.home

Get Started

Welcome to Watts Home!
On the welcome page, select “Get Started” button.

3

Create Account

Select “Sign up now” to create a Watts
account.

Scroll down to the bottom of the Terms of Use
and Privacy Policy and select the “Accept
& Continue” button.

Enter your email address. This is used to
create your Watts account.

To protect your identity, a verification code
will be sent your email inbox. Please enter
the verification code provided in the email
into the app.

Lastly, please create a password.

Login

Click the “Sign In” button to login to the app
using your Watts account email address
and password.

To protect your identity, please keep your
password secret and do not share with other
users. Watts technical support will not ask
you to share your password.

Watts uses Microsoft Azure for hosting the
mobile app services. It is normal for a dialog
box to appear asking if you wish to use
watts.io to login.

If you forget your password, press “Forgot
password.” A notification email will be sent
to your account with a link to create a new
password.

4

Locations - Create a Location

The app uses Locations to organize where
your devices are installed and which users are
able to view, change and receive information.

The locations shows the number of devices
and users.

Selecting the location directs you to
the dashboard for that location.

Press the ellipsis icon  to edit, delete or
leave (if it is a shared location) a location.

To add a new location, click on the icon 
located at the top right corner of the screen.

When creating a new location you can assign
it to be the primary location, where you
must have at least one location associated
with your Watts Home account, and one of
your locations must be designated as your
primary location.

To create a location, enter the following
information:

• Location Name

• Address

• Country

• State or Province

• City

• Zip or Postal Code
When you create a location, you become

the location’s “Owner.” You can then share
this location to other users.

5

Locations - Standard and Custom Ordering

Every user will have at least one location
and in some cases may have several.

If you have two or more Locations, you
can arrange them in either the “Standard
Order (A-Z)” or create a customized list
using “Custom Order.”

1. “Standard Order (A-Z)” shows

Locations in alphanumerical order

(1, 2, 3, ... a, b, c ... ).

You can personalize your order

of Locations by pressing the

“Standard Order (A-Z)” drop-down

and choosing “Custom Order.”

2. Number of devices.

3. Shared location tile. The shared

location tile does not display

the number of users.

4. Number of users (only shown for

a location that you are the Owner).

5. When Custom Order is active

press “Edit Order” button to

change the Locations order.

6

Locations - Edit Locations List

To rearrange your locations
in the “Edit Locations List”
mode, press and hold
a location tile until its color
changes, then drag it to
your preferred position, or
use arrow icons to move
tile up or down

Pressing the “Save”
button after updating
your Locations order will
display the updated order
on the Locations page.

7

Away and Home Modes Toggle

The Away toggle saves energy by reducing
the heating setpoints and increasing the
cooling setpoints on your devices when the
location is not occupied. For a snow melting
control, selecting the Away toggle turns off
the device, and as melting won’t occur, this
saves energy.

Press the away toggle to switch between
home and away state.

1. “Away Mode” is enabled when

the toggle is turned on.

2. “Home Mode” is enabled when

the toggle is turned off.

8

Adding a tekmar® Device to Watts Home

Step 1

Select the Location that you want
to add a device to.

Registration

To finish registering your snow melt control, enter the
code displayed below in the Watts Home mobile app.

12345678

Back Help

On your device, go to WiFi menu
and press Register Device.

Step 2

REGISTRATION

To finish registering your
thermostat, enter the code
displayed below in the
Watts Home mobile app.

12345678

The registration code will
expire in 30:00 minutes.

Step 3

Go the application’s
Dashboard screen and click
on the icon  at the top
right corner of the screen.

Step 4

Select “Add Device” from
the bottom sheet.

Step 5

Enter the Device Code that
appears on the device,
enter a device nickname,
then press “Add Device”
button.

9

Adding a SunStat® Device to Watts Home

Step 1

Please choose the location within the
Watts Home app where you'd like to add
a new device.

Step 2

On the thermostat, go to Menu
and select Settings  then Services
(or Services & Voice) and choose the
“Connect” button.



Step 3

Go the application’s
Dashboard screen and click
on the icon  at the top
right corner of the screen.

10

Step 4

Select “Add Device” from
the bottom sheet.

Step 5

Enter the Device Code that
appears on the device,
enter a device nickname,
then press “Add Device”
button.

Menu

Select the menu by pressing the BARS
 icon.

The app version is listed at the bottom
of the menu.

Account & App Settings

You can update your
personal information by
selecting Account

Select your notification
and language preferences.
Supported languages include
English, Español, Français

11

Dashboard

The dashboard shows a list of all your devices.
Each device displays its nickname together with a summary of the device’s status such

as the device’s temperature and operating mode.

1. To add a new device, click on

the icon  located at the top

right corner of the screen.

2. Location name and locations’

drop-down list. Select the

drop-down list to change

the location.

3. Switch between Home and

Away Modes using the toggle.

12

Dashboard - Standard and Custom Ordering

If you have two or more devices, you
can arrange them in either the “Standard
Order (A-Z)” or create a customized list
using “Custom Order.”

1. “Standard Order (A-Z)” shows

devices in alphanumerical order

(1, 2, 3, ... a, b, c ... ).

This feature is enabled if you

have two or more devices. You

can personalized your order

of devices by pressing the

“Standard Order” drop down and

choosing “Custom Order.”

2. When Custom Order is active

press “Edit Order” button to

change the device’s order.

This feature is enabled if you

have two or more devices.

13

Dashboard - Edit Devices List

To rearrange your devices
in the “Edit Devices List”
mode, press and hold a
device tile until its color
changes, then drag it to
your preferred position, or
use arrow icons to move
tile up or down.

Pressing the “Save”
button after updating your
device order will display
the updated order on
the Dashboard.

14

Users

When you create a location, you become the location’s “Owner.” You can then share
this location to other users.

The location’s owner can invite other users to join the location as either a “Contractor”
or a “Guest.” This could be a spouse, child or property caretaker.

Invited users will receive an email in their inbox with instructions to create a Watts account.
Once the invited user has accepted their invitation, their name will be listed on the location

users screen.

1. Owner tile information.

2. Invited contractors section.

3. Invited guests section.

Note: Both “Contractor” and “Guest” are considered a Shared User to the
“Owner’s” location, and both types have the same permissions in monitoring/
controlling a device, as the “Owner’s” location. Also, both types are restricted
in not being able to add or delete a device from the “Owner’s” location. As
such, when inviting a Shared User, the classification of a Shared User as either
“Contractor” or “Guest” is at the location’s “Owner” discretion.

15

Setpoint Control

Models tekmar® 170

Background colors
Gray: not heating or cooling
Orange: heating
Blue: cooling

Heating setpoint

Go to device settings

Sensor temperature

Press Up or Down to
adjust temperature

16

Setpoint Control

The Device Settings set the
temperature units and Heat to
Away setpoint or Cool to Away
setpoint when in cool mode.

Indication that Freeze Protection
has been enabled to prevent
your system from freezing.

17

Thermostat

Models tekmar® 561 and SunTouch® SunStat®

Go to device settings

Background colors
Gray: not heating
Orange: heating

Heating setpoint

Indoor or floor temperature

Thermostat mode

Save the temperature
change to the schedule

Cancel the temporary
override

18

Thermostat

Models tekmar® 562, 563 and 564

Go to device settings

Indoor temperature

Heating setpoint

Background colors
Gray: not heating or cooling
Orange: heating
Blue: cooling

Cooling setpoint

Thermostat mode

19

Thermostat

Enter the time and
temperatures for your
schedule.

Select Usage to view
the weekly or monthly
equipment run time.

When creating a new
schedule, the days of the
week can be grouped
together.

The Device Settings set the
temperature units, fan, relative
humidity and floor setpoints.

20

Snow Melting Control

Models tekmar® 670 and 671

Toggle Through Screens

Manual start and stop
melting

Device Settings

Slab temperature

Melting temperature

Melt time remaining

View current status of
all sensors.

Select Usage to view
the weekly or monthly
equipment runtime.

21

Snow Melting Control

Enter the settings for your temperature
setpoints, shutdown setpoints,
runtimes, and temperature preference.

Scroll down to see all the settings.
You must hit save for the settings
to take effect.

22

Technical Data

Communications WiFi 802.11n, 2.4 GHz, WPA2 encryption

Mobile app Apple iOS 12 or higher, Android 10 or higher

23

Need help? Go to our website or contact us.

Watts.com/support/WattsHome
tekmarControls.com | [email protected] | 1-800-438-3903
SunTouch.com | [email protected] | 1-888-432-8932

USA: T: [phone] • F: [phone] • Watts.com

Canada: T: [phone] • F: [phone] • Watts.ca

Latin America: T: (52) 55-4122-0138 • Watts.com

IOM-WattsHome 2433 EDP# 81021133

©2024 Watts