Siemens GIGASET S685 IP User Manual
S685 IP
Important information about the user guide
This user guide applies to Gigaset S685 IP devices that were manufactured from
2009 onwards. These devices contain a label inside the battery compartment on the handset
stating "Gigaset S68H S2". The label can be found on the bottom of the battery compartment.
If "S2" is missing from the label, the device was manufactured before 2009, in
which case this user guide is not valid. In this ca
user guide from the Internet. In conjunction with the user guide found on the CD supplied
the
with your device, this updated version describes all of the possible functions relating to
your device.
se, please download the updated version of
September
September
ii
The handset at a glance
The handset at a glance
19
18
17
16
15
14
13
12
11
10
9
8
Handset keys
1 Display in idle status (example)
2 Charge status of the batteries
e V U (1/3 charged to fully charged)
= flashes: battery almost flat
e V U flashes: battery charging
3 Display keys (
4 Message key
Opens calls and message lists
Flashes: new message, new call or new
firmware/new provider profile available
5 End call key, On/Off key
End call, cancel function, go back one menu
level (press briefly), back to idle status (press
and hold), activate/deactivate handset
(press and hold in idle status)
нòà V
INT 1
15.01.09 19:45
Fxd.Ln. IP
£ Page 34)
6 Hash key
Keypad lock on/off (press and hold,
£ Page 36)
Switch between upper/lower case letters
and digits for text input (
7 Call-by-call list key (not for VoIP)
Open call-by-call list
8 Microphone
9 Recall key
1
2
3
4
5
6
7
Fixed line network:
Enter flash (press briefly)
Insert a pause (press and hold)
VoIP: enter flash (adjustable,
10 Star key
Idle status: ringers on/off (press and hold)
Fixed line network: switch between dial
pulsing/tone dialling
Editor: open special characters table
11 Key 1 (press and hold)
Call network mailbox or answering machine
12 Connection socket for headset
£ Page 31)
(
13 Tal k key
Accept call, open redial list (press briefly in
idle status), select connection type and start
dialling (press briefly/press and hold after
entering the number,
14 Speaker key
Change between earpiece/speaker mode
Lights up: speaker activated
Flashes: incoming call
15 Control key (
16 Eco mode activated (
17 Signal strength
£ Page 33)
Ò Ñ i (low to high)
| flashes: no reception
18 Gigaset S68H handset:
Bluetooth activated (
19 Answering machine icon
Answering machine switched on;
Flashes: Answering machine is recording a
message or is being operated by another
internal party
£ Page 236)
£ Page 204)
£ Page 44)
£ Page 129)
£ Page 142)
1
Overview of display icons
Overview of display icons
=eVU
Charge status of the batteries (flat to full)
= (flashes)
Batteries almost empty
e V U (flashes)
Charging
Ð i Ñ Ò
Reception signal strength between the base station and the handset (high to
low)
| (flashes)
No reception signal between the base station and the handset
½ Eco mode activated
ò Bluetooth mode activated
à in header:
Base station answering machine is activated.
Flashes:
Answering machine is recording a message or is being operated
Otherwise:
New message on a network mailbox or the local answering machine
Å Incoming call (ringer icon)
Á New call in the calls list
À New message in SMS-, messenger- or e-mail list
Ø Keypad lock activated
Ú Ringer deactivated
º
¼ Alarm clock set
Alert tone activated
The base station at a glance
2
Base station key
1 Paging key
Lights up:
LAN connection active (phone is connected to
router)
Flashes:
Data transfer to LAN connection
Press briefly:
Start paging (
1
on handset
Press and hold:
Set base station to registration mode
£ Page 134)
(
£ Page 136), display IP address
Contents
Overview of display icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
The base station at a glance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Safety precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Gigaset S685 IP – more than just making calls . . . . . . . . . . . . . . . 9
VoIP – making calls via the Internet . . . . . . . . . . . . . . . . . . . . . . . 10
Gigaset HDSP – telephony with brilliant sound quality . . . . . . . 11
First steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Check the pack contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Setting up the handset for use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Installing the base station . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Connecting the base station . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Adjusting the settings for VoIP telephony . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Belt clip and headset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
How to proceed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Operating the handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Control key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Display keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Keys on the keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Correcting incorrect entries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Menu guidance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Reverting to idle status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Activating/deactivating the handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Activating/deactivating the keypad lock . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Illustration of operating steps in the user guide . . . . . . . . . . . . . . . . . . . . . . 37
Menu trees . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Phone menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Web configurator menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Making calls with VoIP and the fixed line network . . . . . . . . . . 44
Making an external call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Ending a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Accepting a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Calling Line Identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Speaker . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Deactivating handset's microphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Muting the handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
VoIP telephony via Gigaset.net . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Opening the Gigaset.net directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Search for subscribers in the Gigaset.net directory . . . . . . . . . . . . . . . . . . . 57
Entering, editing and deleting own entry . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Calling a Gigaset.net subscriber . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Contents
3
Contents
Making calls via network services . . . . . . . . . . . . . . . . . . . . . . . . 60
Anonymous calling – withholding caller ID . . . . . . . . . . . . . . . . . . . . . . . . . 60
Further network services for VoIP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Using lists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Redial list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Opening lists with the message key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Using directories and the call-by-call list . . . . . . . . . . . . . . . . . . . 69
Handset directory/call-by-call list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Making cost-effective calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
SMS (text messages) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Writing/sending an SMS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Receiving an SMS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Notification by SMS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
SMS mailboxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Setting SMS centre and the send line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
SMS info services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
SMS on a PABX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Activating/deactivating first ringer muting . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Activating/deactivating the SMS function . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
SMS troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
E-mail messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Opening the inbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Reading e-mail messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
View e-mail sender's address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Delete the e-mail message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Messenger . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Establishing a connection, going online . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Changing/checking your personal status, going offline . . . . . . . . . . . . . . . . 99
Opening the buddy list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Receiving messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Writing and sending messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Calling a buddy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Self-help with errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Info Center – with the handset always online . . . . . . . . . . . . . 108
Starting Info Center, selecting info services . . . . . . . . . . . . . . . . . . . . . . . . 108
Registration for personalised info services . . . . . . . . . . . . . . . . . . . . . . . . . 110
Operating the Info Center . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Displaying information from the Internet as a screensaver . . . . . . . . . . . . 113
Operating the base station answering machine . . . . . . . . . . . 114
Operation via the handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Activating/deactivating call screening . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Setting up the answering machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Configuring the answering machine for fast access . . . . . . . . . . . . . . . . . . 122
Operating when on the move (remote operation) . . . . . . . . . . . . . . . . . . . 123
4
Contents
Using the network mailbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Activating/deactivating the network mailbox, entering numbers . . . . . . . 125
Configuring the (network) mailbox for fast access . . . . . . . . . . . . . . . . . . . 126
Listening to messages on the network mailbox . . . . . . . . . . . . . . . . . . . . . 127
ECO DECT: reducing the power consumption and transmission
power of the base station . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Setting an appointment (calendar) . . . . . . . . . . . . . . . . . . . . . . 130
Saving an appointment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Managing appointments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Deactivating or accepting an appointment reminder . . . . . . . . . . . . . . . . . 131
Displaying missed appointments, anniversaries . . . . . . . . . . . . . . . . . . . . . 132
Setting the alarm clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Activating/deactivating the alarm clock and setting the wake-up time . . . 133
Deactivating the wake-up call/repeating after a pause (snooze mode) . . . 133
Using several handsets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Registering handsets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
De-registering handsets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Locating a handset ("paging") . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Changing the base station . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Changing a handset's internal number . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Changing the name of a handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Making internal calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Using a handset as a room monitor . . . . . . . . . . . . . . . . . . . . . . 140
Gigaset S68H handset: using Bluetooth devices . . . . . . . . . . . 142
Activating/deactivating Bluetooth mode . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Registering Bluetooth devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
Editing the list of known (trusted) devices . . . . . . . . . . . . . . . . . . . . . . . . . 144
Rejecting/accepting an unregistered Bluetooth device . . . . . . . . . . . . . . . . 145
Changing the Bluetooth name of the handset . . . . . . . . . . . . . . . . . . . . . . 145
Handset settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Changing the display language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Setting the display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
Setting the screensaver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
Setting the display backlight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
Quick access to functions and numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
Activating/deactivating auto answer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151
Changing the speaker/earpiece volume . . . . . . . . . . . . . . . . . . . . . . . . . . . 151
Changing ringers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152
Activating/deactivating advisory tones . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153
Resource directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154
Setting your own area code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
Restoring the handset default settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
5
Contents
Setting the base station via the handset . . . . . . . . . . . . . . . . . . 157
Protecting against unauthorised access . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
Restoring the base station to the factory settings . . . . . . . . . . . . . . . . . . . 158
Activating/deactivating music on hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
Activating/deactivating repeater mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
Setting default line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
Updating the base station firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160
Making VoIP settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161
Using the connection assistant . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161
Changing settings without the connection assistant . . . . . . . . . . . . . . . . . 161
Setting the phone's IP address in LAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163
Activating/deactivating the display of VoIP status messages . . . . . . . . . . . 165
Checking the base station MAC address . . . . . . . . . . . . . . . . . . . . . . . . . . . 165
Operating the base station on the PABX . . . . . . . . . . . . . . . . . . 166
Changing the dialling mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166
Setting recall . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166
Setting the access code (outside line code) . . . . . . . . . . . . . . . . . . . . . . . . 166
Setting pauses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167
Switching temporarily to tone dialling (DTMF) . . . . . . . . . . . . . . . . . . . . . . 167
Web configurator – setting the phone using a PC . . . . . . . . . . 168
Connecting the PC with the telephone's Web configurator . . . . . . . . . . . . 169
Logging in, setting the Web configurator language . . . . . . . . . . . . . . . . . . 170
Logging off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171
Structure of the Web pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171
Menu bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172
Navigation area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172
Working area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173
Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174
Opening Web pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174
Setting phone with Web configurator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175
IP Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176
Configuring telephone connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179
Optimising voice quality for VoIP connections . . . . . . . . . . . . . . . . . . . . . . 190
Setting the telephone's default line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194
Activating the fixed line network connection as an
alternative connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195
Assigning send and receive numbers to handsets . . . . . . . . . . . . . . . . . . . 196
Assigning receive numbers to the answering machine . . . . . . . . . . . . . . . 197
Activating Call Forwarding for VoIP connections . . . . . . . . . . . . . . . . . . . . 198
Entering your own area code, activating/deactivating an automatic
area code for VoIP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199
Defining dialling plans – cost control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200
Activating/deactivating network mailbox, entering numbers . . . . . . . . . . 203
Setting DTMF signalling for VoIP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204
Defining recall key functions for VoIP (hook flash) . . . . . . . . . . . . . . . . . . . 204
Configuring call forwarding via VoIP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205
6
Contents
Defining local communication ports for VoIP . . . . . . . . . . . . . . . . . . . . . . . 206
Saving messenger access data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208
Making e-mail settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210
Configuring info services/activating idle display . . . . . . . . . . . . . . . . . . . . . 211
Changing internal handset numbers and names . . . . . . . . . . . . . . . . . . . . 212
Loading and deleting handset directories to/from the PC . . . . . . . . . . . . . 213
Activating VoIP status message display . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215
Starting a firmware update . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 216
Activating/deactivating the automatic version check . . . . . . . . . . . . . . . . . 217
Copying the date/time from time server . . . . . . . . . . . . . . . . . . . . . . . . . . . 218
Querying the phone status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219
Service (Customer Care) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 220
Questions and answers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221
VoIP status codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 226
Checking service information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229
Approval . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 230
Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231
Our environmental mission statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231
Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 232
Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 232
Contact with liquid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 232
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 232
Writing and editing text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 235
Additional functions via the PC interface . . . . . . . . . . . . . . . . . . . . . . . . . . 238
Gigaset S685 IP – free software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 239
Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 247
Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 250
Mounting the charging cradle to the wall . . . . . . . . . . . . . . . . . 277
Mounting the base station to the wall . . . . . . . . . . . . . . . . . . . 277
7
Safety precautions
Safety precautions
Warning
Read the safety precautions and the user guide before use.
Explain their content and the potential hazards associated with using the telephone to
your children.
Only use the mains adapter supplied, as indicated on the underside of the base
$
station or charging cradle.
Only use the recommended, rechargeable batteries (
use a conventional (non-rechargeable) battery or other battery types as this
could result in significant health risks and personal injury.
The operation of medical appliances may be affected. Be aware of the technical
conditions in your particular environment, e.g. doctor's surgery.
Do not hold the rear of the handset to your ear when it is ringing or when
speaker mode is activated. Otherwise you risk serious and permanent damage
to your hearing.
The handset may cause an unpleasant humming noise in hearing aids.
Do not install the base station or charging cradle in bathrooms or shower rooms.
The handset, base station and charging cradle are not splashproof
£ Page 232).
(
Do not use the phone in environments with a potential explosion hazard,
e.g. paint shops.
ƒ
When the keypad lock is active, you cannot call emergency numbers.
If you give your Gigaset to someone else, make sure you also give them the
user guide.
Please remove faulty base stations from use or have them repaired by our
Service department, as they could interfere with other wireless services.
Warning
£ Page 232), i.e. never
Please note
Not all of the functions described in this user guide are available in all countries.
8
Gigaset S685 IP – more than just making calls
Gigaset S685 IP – more than just making calls
You can use your phone to make calls both via the fixed line network and also
(cost effectively) via the Internet (VoIP) without a PC.
Your phone can do much more besides:
u Make calls with brilliant sound quality (High Definition Sound Perform-
ance HDSP,
u A simple press of a key each time you make a call indicates whether you
want to call via the fixed line network or the Internet (
u Register up to six ha nds ets on y our bas e st ati on. With your ba se st ati on, you
can simultaneously conduct two calls via VoIP and one call via the fixed line
network.
u Multiline: Create up to six VoIP accounts with different VoIP providers.
Together with your fixed line number and the Gigaset.net number, your
phone can then be reached via up to eight different phone numbers.
u Assign each handset its own VoIP number as a send and receive number.
If a member of your family is called on their VoIP number, only their handset
will ring (£ Page 196).
u You can also use the VoIP accounts with different providers for cost control
purposes. When dialling, specify the VoIP connection/the VoIP account you
want to use for its lower rates (
u Setting dialling plans for phone numbers or area codes enables you to auto-
mate the selection of the most cost-effective VoIP connection
£ Page 200).
(
u Set the answering machine to specify the phone numbers for which the
answering machine is to accept calls (
u Use Gigaset.net for VoIP calls. Connect your phone to the mains power
supply and the Internet, and enjoy free phone calls on Gigaset.net – without
making any further settings (
u Configure the phone connection for VoIP without a PC. Your phone's con-
nection assistant downloads general data about your VoIP provider from the
Internet and guides you through entering your personal data (VoIP/SIP
account). This makes it easy for you to start using VoIP (
u If necessary, make any further VoIP settings on a PC. The phone features a
Web interface (Web configurator) that can be accessed via your PC's Web
browser (
u Use instant messaging on your handset. Go online and see which of your
messenger contacts (buddies) are also online. Exchange SMS messages with
your buddies or simply give them a call (
account is already set up for you on the Gigaset.net Jabber server
£ Page 209).
(
u Obtain information about new e-mail messages in your mailbox from your
phone without using a PC (
e-mail messages from your mailbox.
£ Page 11) – for internal calls or calls via VoIP.
£ Page 46).
£ Page 197).
£ Page 54).
£ Page 168).
£ Page 97). A free messenger
£ Page 93). Use your handset to delete old
£ Page 44).
£ Page 22).
9
VoIP – making calls via the Internet
u Make sure your phone is always up-to-date. Keep yourself informed about
firmware updates on the Internet and download them onto your phone
£ Page 160).
(
u Reduce your telephone's transmission power, by activating Eco Mode
£ Page 129).
(
u Use Bluetooth™ on the Gigaset S68H handset to communicate wirelessly
with other Bluetooth devices (e.g. headset, PDA,
Your Gigaset S685 IP has a protected operating system that offers increased security
against viruses from the Internet.
Have fun using your new phone!
VoIP – making calls via the Internet
With VoIP (Voice over Internet Protocol), your calls are not made via a fixed con-
nection as with the telephone network, but rather they are transmitted via the
Internet in the form of data packets.
You can take advantage of all the benefits of VoIP with your phone:
u You can make cost-effective calls in high voice quality with callers on the
Internet, the fixed line network or the mobile phone network.
u VoIP providers will give you personal numbers, with which you can be
reached from the Internet, the fixed line network and any mobile phone network.
To be able to use VoIP, you need the following:
u A broadband Internet connection (e.g. DSL) with flat rate (recommended)
or volume-based price.
u Internet access, i.e. you need a router that will connect your phone to the
Internet.
You can find a list of recommended routers on the Internet at:
www.gigaset.com/customercare
From here, go to the FAQ page and select your Gigaset IP telephone.
Search for "Router", for example.
u Access the services of a VoIP provider. Open up to six accounts with differ-
ent VoIP providers.
£ Page 142).
10
Gigaset HDSP – telephony with brilliant sound quality
Gigaset HDSP – telephony with brilliant sound quality
Your Gigaset IP telephone supports the broadband codec
G.722. With your base station and the corresponding
handset, you can thus make calls via VoIP with brilliant
sound quality (High Definition Sound Performance).
If you register further broadband-capable handsets (e.g.
Gigaset S67H, S68H or SL37H) with your base station,
internal calls between these handsets will also be conducted via broadband.
Preconditions for broadband connections to your base station are:
u For internal calls:
Both handsets are broadband-capable, i.e. both support codec G.722.
u For external calls via VoIP:
– You make the call from a broadband-capable handset.
– You have selected codec G.722 for outgoing calls (
– Your VoIP provider supports broadband connections.
– The recipient's phone supports codec G.722 and accepts the establish-
ment of a broadband connection.
Please note
The VoIP service Gigaset.net (
£ Page 54) supports broadband connections.
£ Page 190).
11
First steps
First steps
Check the pack contents
5
134
6
7
2
8
10
11
9
§§1§§ one Gigaset S685 IP base station
§§2§§ one mains adapter for connecting the base station to the mains power supply
§§3§§ one phone cord for connecting the base station to the fixed line network
§§4§§ one Ethernet (LAN) cable for connecting the base station to the router (LAN/Internet)
§§5§§ one Gigaset S68H handset
§§6§§ two batteries for the handset (uncharged)
§§7§§ one battery cover for the handset
§§8§§ one handset charging cradle
§§9§§ one mains adapter for connecting the charging cradle to the mains power supply
§§10§§ one belt clip for the handset
§§11§§ one quick guide and a CD containing this user guide
12
First steps
Firmware updates
This user guide describes the basic functions of the firmware version 182.
Whenever there are new or improved functions for your Gigaset S685, base station
firmware updates will be made available for you to download to your telephone
£ Page 160). If this results in operational changes to your phone, a new version of this
(
user guide or the necessary amendments will be published on the Internet at
www.gigaset.com
Select the product "Gigaset S685 IP" to open the relevant product page for your phone,
where you will find a link to the user guide.
For information on how to find out the current firmware version on your base station,
please see Page 219 (using the Web configurator) or Page 229(during an external call).
.
13
First steps
Setting up the handset for use
The display is protected by a plastic film.
Please remove the protective film!
Inserting the batteries and closing the battery cover
Warning
Only use the rechargeable batteries (£ Page 232) recommended by Gigaset
Communications GmbH
battery or other battery types as this could result in significant health risks and
personal injury. For example, the outer casing of the batteries could be damaged or the batteries could explode. The phone could also malfunction or be
damaged as a result of using batteries that are not of the recommended type.
*
, i.e. never use a conventional (non-rechargeable)
¤ Insert the batteries the right
way round.
The polarity is indicated in/on the
battery compartment.
The handset switches on automatically.
You will hear a confirmation tone.
14
¤ First align the notches on the
side of the battery cover with
the lugs on the inside of the
casing.
¤ Then press the cover until it
clicks into place.
¤ If you need to open the battery
cover again, for instance to
replace the batteries, remove
the belt clip (if fitted), place your
fingertip in the cavity on the
casing and pull the battery cover
upwards.
* Gigaset Communications GmbH is a trademark licensee of Siemens AG
First steps
Connecting the charging cradle
The charging cradle is designed to be operated in enclosed, dry areas at temperatures ranging from +5°C to +45°C.
2
¤ Connect the flat plug from the
1
mains adapter 1.
¤ Plug the mains adapter into the
plug socket 2.
2
If you need to disconnect the plug from the
charging cradle, press the release button 1
and disconnect the plug 2.
1
¤ To charge the batteries, leave the handset in the charging cradle.
Please note
u Only place the handset in the charging cradle that is intended for it.
u If the handset has turned itself off because the batteries are flat and is then
placed in the charging cradle, it will turn itself on automatically.
For information on how to attach the charging cradle to the wall,
Should you have any questions or problems £ Page 221.
£ Page 277.
Initial charging and discharging of the batteries
¤ Place the handset in the charging cradle and wait until the
batteries are fully charged (approx. 10 hours).
If the handset is activated, the flashing battery icon e in
the top right of the display indicates that the batteries are
being charged.
10h
¤ Remove the handset from the charging cradle and do not replace it until the
batteries are fully discharged.
The charge status is displayed in the idle display.
= e V U (flat to full).
= flashes, the batteries are almost flat.
15
First steps
After the first battery charge and discharge, you may place your handset in the
charging cradle after every call.
Warning
u Always repeat the charging and discharging procedure if you remove the
batteries from the handset and reinsert them.
u The batteries may warm up during charging.
This is not dangerous.
u After a while, the charge capacity of the batteries will decrease for technical
reasons.
Setting the date and time
The date and time must be set in order to have the correct time for incoming
calls and to be able to use the alarm clock and calendar.
Please note
The address of a time server on the Internet is stored on your telephone.
The date and time are taken from this time server provided that the base station is connected to the Internet and synchronisation with the time server is
activated
(£ Page 218). Manual settings are overwritten in this case.
If the date and time on the phone have not yet been set, the
will appear.
Setting up manually:
¤ Press the key below §Time§ on the display
?Time
Date/Time
Date:
[01.02.2009]
Time:
00:00
Ý Save
(= right display key).
The following is displayed for a multiple line
input. Each active line is marked [...].
¤ Overwrite the date that is currently being
displayed: Enter the day, month and year
in an 8-digit format with the keypad,
e.g. Q Q2
2 Q Q O for 01/02/2009.
§Time§ display key
16
Date/Time
Date:
01.02.2009
Time:
[00:00]
Ý Save
First steps
¤ Press down on the control key s, to scroll
to the time entry line.
¤ Overwrite the time that is currently being
displayed: Enter the hours and minutes
in a 4-digit format with the keypad,
e.g. QM 5 for 07:15 am.
If necessary, use the control key to swap
between fields.
¤ Press down on the right display key §Save§,
to store the date and time settings.
Saved
The date and time are shown in the handset's idle display (£ Page 1).
The display shows Saved.
You will hear a confirmation tone.
Registering the handset to the base station
Your handset is registered to the base station by default.
For information on how to register additional handsets with the base station
and make free internal calls,
£ Page 134.
17
First steps
Installing the base station
The base station is designed for use in closed, dry rooms with a temperature
range of +5°C to +45°C.
¤ Install the base station in a central location in your flat or house.
Please note
Pay attention to the range of the base station.
This is up to 300 m in unobstructed outdoor areas and up to 50 m inside buildings. The range is reduced when Eco mode is activated (
The phone's feet do not usually leave any marks on surfaces. However, due to
the multitude of different varnishes and polishes used on today's furnishings,
the occurrence of marks on the surfaces cannot be completely ruled out.
For information on how to mount the base station on the wall,
Warning
u Never expose the telephone to any of the following: heat sources, direct
sunlight or other electrical appliances.
u Protect your Gigaset from moisture, dust, corrosive liquids and vapours.
£ Page 129).
£ Page 277.
18
Connecting the base station
In order to be able to make calls with your phone via the fixed line network and
via VoIP, you must connect the base station to the fixed line network and the
Internet,
£ Figure 1.
§§3§§
First steps
§§4§§
§§1§§
§§2§§
Figure 1 Connecting the phone to the fixed line network and the Internet
Follow the steps in the order given below:
§§1§§ Connect the phone cord and power lead to the base station.
§§2§§ Connect the base station to the fixed line network and the mains power sup-
ply.
§§3§§ To connect the base station to the Internet, first connect the base station to
the router (connection via router and modem or via router with integrated
modem).
§§4§§ Connect the PC and router (optional) – for advanced configuration of the
base station (
£ Page 168).
19
First steps
1. Connect the phone cord and power lead to the base station
2
1
3
§§1§§ Insert the phone cord into the lower connection socket at the rear of the
base station.
§§2§§ Insert the power lead of the mains adapter into the upper connection socket
at the rear of the base station.
§§3§§ Push both cables into the appropriate cable channels.
2. Connect the base station to the fixed line network and the mains power supply
20
§§2§§
§§1§§ Insert the phone cord into the fixed line network connection socket.
§§2§§ Then insert the mains adapter into the mains socket.
§§1§§
First steps
Warning
u Keep the mains adapter plugged in at all times for operation, as the phone
does not work without a mains connection.
u Only use the mains adapter and phone cord supplied. Pin connections on
telephone cables can vary (pin connections
£ Page 234).
You can now use your phone to make calls via the fixed line network and can be
reached on your fixed line number.
Your answering machine is set with a default announcement in answer and
record mode (
£ Page 114).
3. Connecting the base station with the router (Internet)
For Internet access you need a router connected to the Internet via a modem
(this may be integrated in the router).
§§2§§
§§1§§
§§1§§ Connect an Ethernet cable plug into the LAN socket at the side of the base
station.
§§2§§ Then insert the second Ethernet cable plug into a LAN socket on the router.
As soon as the cable connecting the phone and router is plugged in and
the router is switched on, the key lights up on the front of the base station
(paging key).
You can now establish VoIP connections within Gigaset.net (
£ Page 54).
21
First steps
Adjusting the settings for VoIP telephony
Before you can use the Internet (VoIP) to phone any other numbers on the
Internet, the fixed line network or the mobile phone network, you need the
services of a VoIP provider who supports the VoIP SIP standard.
Precondition: You have registered with such a VoIP provider (e.g. via your PC)
and set up at least one VoIP account.
To be able to use VoIP, you now need to enter the access data for your VoIP
account. You will receive all the necessary data from your VoIP provider. This
will include:
Either:
u Your user name (if requested by the VoIP provider), this is the user identifi-
cation (Caller ID) for your account, which is often identical to your phone
number
u Your authentication name or login ID
u The (login) password registered with the VoIP provider
u General settings for your VoIP provider (server addresses etc.)
Or:
u An auto-configuration code (Activation Code)
Your Gigaset phone's connection assistant can help you make these entries.
Automatic configuration:
If your provider supports "automatic configuration", you will receive an "auto-configuration" from your provider instead of an authentication name and password.
You will need to set the VoIP configuration with the auto-configuration code via the Web
configurator on the base station.
22
Starting the connection assistant
Precondition: The base station is connected to the mains power supply and a
router. Your router is connected to the Internet (
Tip:
Leave VoIP activated as the default line for your telephone (default setting
£ Page 21).
£ Page 159). The telephone then attempts to establish a connection directly
to your VoIP provider's server after the connection assistant is closed. If incorrect/incomplete information means that the connection cannot be established,
messages will be displayed (
Please note
Your phone is preconfigured for dynamic assignment of the IP address.
In order for your router to "recognise" the phone, dynamic IP address assignment must also be activated on the router, i.e. the router's DHCP server must
be activated.
If the DHCP server cannot or should not be activated, you must first assign a
fixed IP address to the phone. For information on how to do this,
£ Page 29).
£ Page 163.
First steps
As soon as the handset battery is sufficiently
charged, the message key fon the handset will flash (approx. 20 minutes after you
have put the handset in the charging cradle).
¤ Press the message key f.
Connection Assist.
Start assistant
for entry of VoIP
connection data?
No Yes
New firmware available is shown in the display ...
New/improved firmware is available for your phone on the Internet. First carry
out an automatic update of the firmware (
completed (after approx. 3 minutes), the idle display of the handset appears
again and the message key f flashes. If you press f, the display shown in
the picture above appears and you can start the connection assistant.
Please note
To protect your phone and its system settings from unauthorised access,
please define a 4-digit number code (system PIN) known only to yourself.
These must also be entered before you can register/de-register handsets, or
alter the VoIP or LAN settings of your phone.
The default system PIN is 0000 (4 x zero). For how to change the PIN,
You will see the following display.
¤ Press the key under §Yes§ on the display
screen.
You will be prompted to enter your phone's
system PIN.
£ Page 160). Once the update has
£ Page 157.
23
First steps
System PIN
The active line is marked [----].
Please enter
System PIN:
[- – - -]
¤ Enter your phone's current system PIN
using the keypad.
¤ Press the key below §OK§ on the display
Ý OK
Please note
u You can also call up the connection assistant at any time via the menu
(£ Page 161).
u The connection assistant will also start automatically if you try to establish
a connection via the Internet before you have made the necessary settings.
Precondition: You have not activated the fixed line network connection as
a replacement connection (Web configurator,
Entering an auto-configuration code
screen.
The connection assistant is launched.
£ Page 195):
24
Auto Configuration
Please enter code
Ý OK
All data necessary for VoIP telephony is loaded directly from the Internet to your
phone.
When all the data has been successfully loaded onto your phone, Saved appears
on the display.
¤ Enter your auto-configuration code using
the keypad (max. 32 characters).
¤ Press the key below §OK§ on the display
screen.
¤ For further information, please see "Completing the VoIP settings",
£ Page 28.
First steps
Downloading VoIP provider data
The connection assistant establishes a connection with the Gigaset configuration server on the Internet. Various profiles with general access data for different VoIP providers can be downloaded here.
After a brief period you will see the following display:
Select Country
Germany
England
France
Netherlands, the
A list of countries is loaded.
¤ Press up or down on the control key
repeatedly ...
Select Country
Germany
England
France
Netherlands, the
... until the country in which you are using
the phone is selected on the display.
Ý OK
Select Provider
Provider 1
Provider 2
Provider 3
Provider 4
Provider5
Provider 6
Ý OK
¤ Press the key below §OK§ on the display
screen to confirm your selection.
A list of the VoIP providers is displayed, for
which a profile with the general access data
is available on the configuration server.
¤ Press the top or bottom of the control
key q repeatedly until your VoIP provider
appears on the display.
¤ Press the key below §OK§ on the display
screen to confirm your selection.
25
First steps
The general access data for your VoIP provider will be downloaded and saved
on the phone.
You have not been able to download your provider's data
If the data for your VoIP provider is not available for download, press the
”
display key twice. You can then carry out the following steps with the connection assistant.
You must then make the settings needed for the VoIP provider using the Web
configurator
(£ Page 181).
Your VoIP provider will supply you with this data.
26
First steps
Entering user data for your first VoIP account
You will now be prompted to enter your personal access data for your VoIP
accounts.
The following are provider-dependent:
u Username, Authent. Name , Authent. Password
Or:
u Authent. Name , Authent. Password
Take care ...
... when entering access data, as it is case sensitive.
To switch between upper and lower case and digits, press the # key (several
times if necessary). You can see briefly in the display whether upper case,
lower case or digit input is selected.
Characters entered erroneously can be deleted using the left display key below
X. The character to the left of the cursor will be deleted.
You can navigate within the input field using the control key r (left/right).
Connection Assist.
Username:
Ý OK
Connection Assist.
Authent. Name :
Ý OK
If your VoIP provider does not require a
user name, this step can be skipped.
¤ Using the keypad, enter the user name
that you received from your VoIP provider.
¤ Press the key under §OK§ on the display
screen.
¤ Using the keypad, enter the authentication
name that you received from your VoIP
provider.
¤ Press the key under §OK§ on the display
screen.
27
First steps
Connection Assist.
Authent. Password:
Ý OK
If you have made all the required entries, the message "Connection data com-
plete" will appear on the display.
Completing the VoIP settings
After the entries have been completed, the handset reverts to idle status.
If all the settings are correct and if the phone can establish a connection to the
VoIP server, the internal name of the handset will be displayed: (example)
ÐÃ V
INT 1
INT Time
¤ Press the key under §OK§ on the display
screen.
¤ Use the keypad to enter your password.
28
Now you can use your phone to make calls via the fixed line network and the
Internet! Callers can reach you on your fixed line number and your Vo IP number.
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