Siemens GIGASET S675 IP User Manual

Gigaset S675IP

Gigaset

The handset at a glance

17 16

15 14

13 12 11

Handset keys

1 Display in idle status (example) 2 Charge status of the batteries

e V U (1/3 charged to fully charged) = flashes: battery almost flat e V U flashes: battery charging

3 Display keys (page 29) 4 Message key

Opens calls and message lists Flashes: new message or new call

5 End call key, On/Off key

End call, cancel function, go back one menu level (press briefly), back to idle status (press and hold), activate/deactivate handset (press and hold in idle status)

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6 Hash key

Keypad lock on/off (press and hold, page 28) Switch between upper/lower case letters and digits for text input (page 131)

7 Call-by-call list key (not for VoIP)

Open call-by-call list 8 Microphone 9 Recall key

Fixed line network:

enter flash (press briefly)

insert a pause (press and hold)

VoIP: enter Flash (adjustable, page 108)

10 Star key

Idle status: ringer tones on/off

(press and hold)

Fixed line network: switch between

dial pulsing/touch tone dialling

Editor: open special characters table

11 Key 1 (press and hold)

Call the network mailbox or answer machine

12 Connection socket for headset (page 18) 13 Tal k key

Accept call, open last number redial list

(press briefly in idle status), select connec-

tion type and start dialling (press briefly/

press and hold after entering the number,

page 24)

SMS editor: send SMS

14 Handsfree key

Change between speaker/handsfree mode

Lights up: handsfree talking activated

Flashes: incoming call

15 Control key (page 29) 16 Eco mode activated (page 18) 17 Signal strength

Ò Ñ i (low to high)

| flashes: no reception

18 Answer machine icon

Answer machine switched on;

Flashes: answer machine is recording a

message or is being operated by another

internal party

The base station at a glance

Base station key

1 Paging key

Lights up:

LAN connection active (phone is connected

to router)

Flashes:

data transfer to LAN connection

Press briefly:

start paging (page 74), display IP address on

handset

Press and hold:

set base station to registration mode

(page 73)

Contents

The handset at a glance . . . . . . . 1

The base station at a glance . . . . 2

Safety precautions . . . . . . . . . . . . 6

Gigaset S675 IP –

more than just a telephone . . . . . 8

VoIP – making calls via

the Internet . . . . . . . . . . . . . . . . . . 9

Gigaset HDSP – telephony with

brilliant sound quality . . . . . . . . . 9

First steps . . . . . . . . . . . . . . . . . . . 10

Pack contents . . . . . . . . . . . . . . . . . . . 10

Setting up the handset for use . . . . . . 10

Installing the base station . . . . . . . . . 12

Connecting the base station . . . . . . . 13

Making settings for VoIP telephony . . 15

Belt clip and headset . . . . . . . . . . . . . 18

ECO DECT: reducing the transmission power

and power consumption . . . . . . 18

Menu trees . . . . . . . . . . . . . . . . . . 19

Phone menu . . . . . . . . . . . . . . . . . . . . 19

Web configurator menu . . . . . . . . . . . 23

Making calls with VoIP and

the fixed line network . . . . . . . . 24

Making an external call . . . . . . . . . . . 24

Ending a call . . . . . . . . . . . . . . . . . . . . 25

Accepting a call . . . . . . . . . . . . . . . . . 25

Calling Line Identification . . . . . . . . . 26

Handsfree talking . . . . . . . . . . . . . . . . 28

Muting the handset . . . . . . . . . . . . . . 28

Operating the handset . . . . . . . . 28

Activating/deactivating the handset . 28 Activating/deactivating the

keypad lock . . . . . . . . . . . . . . . . . . . . . 28

Control key . . . . . . . . . . . . . . . . . . . . . 29

Display keys . . . . . . . . . . . . . . . . . . . . 29

Reverting to idle status . . . . . . . . . . . . 30

Menu guidance . . . . . . . . . . . . . . . . . 30

Correcting incorrect entries . . . . . . . . 30

Network services . . . . . . . . . . . . 31

Anonymous calling –

withholding caller ID . . . . . . . . . . . . . . 31

Further network services in the

fixed line network . . . . . . . . . . . . . . . . 31

Further network services for VoIP . . . . 33

Using the directory and lists . . 35

Directory/call-by-call list . . . . . . . . . . . 35

Last number redial list . . . . . . . . . . . . 39

Opening lists with the

message key . . . . . . . . . . . . . . . . . . . . 39

Making cost-effective calls . . . . 42

SMS (text messages) . . . . . . . . . 43

Writing/sending an SMS . . . . . . . . . . . 44

Receiving an SMS . . . . . . . . . . . . . . . . 46

Notification by SMS . . . . . . . . . . . . . . . 48

SMS mailboxes . . . . . . . . . . . . . . . . . . 49

Setting SMS centres . . . . . . . . . . . . . . 50

SMS on a PABX . . . . . . . . . . . . . . . . . . 50

Activating/deactivating SMS function . 50

SMS troubleshooting . . . . . . . . . . . . . 51

Operating the base station

answer machine . . . . . . . . . . . . 52

Operation via the handset . . . . . . . . . 52

Activating/deactivating call screening 56

Setting up the answer machine . . . . . 57

Configuring the network mailbox

for fast access . . . . . . . . . . . . . . . . . . . 58

Operating when on the move

(remote operation) . . . . . . . . . . . . . . . 58

E-mail notifications . . . . . . . . . . 60

Opening the incoming e-mail list . . . . 60

Viewing the message header of

an e-mail . . . . . . . . . . . . . . . . . . . . . . . 61

Viewing an e-mail sender's

address . . . . . . . . . . . . . . . . . . . . . . . . 62

Messenger . . . . . . . . . . . . . . . . . 63

Establishing a connection,

going online . . . . . . . . . . . . . . . . . . . . 64

Changing/checking your personal status,

going offline . . . . . . . . . . . . . . . . . . . . 65

Opening the buddy list . . . . . . . . . . . . 66

Receiving messages . . . . . . . . . . . . . . 67

Writing and sending messages . . . . . . 68

Contents

Calling a buddy . . . . . . . . . . . . . . . . . . 69

Self-help with errors . . . . . . . . . . . . . . 69

Using the network mailbox . . . . 70

Activating/deactivating the network mail-

box, entering numbers . . . . . . . . . . . . 70

Configuring the (network) mailbox for fast

access . . . . . . . . . . . . . . . . . . . . . . . . . 71

Listening to messages on the network

mailbox . . . . . . . . . . . . . . . . . . . . . . . . 72

Using several handsets . . . . . . . . 73

Registering handsets . . . . . . . . . . . . . 73

De-registering handsets . . . . . . . . . . . 74

Locating a handset ("paging") . . . . . . 74

Changing the base station . . . . . . . . . 74

Changing a handset's

internal number . . . . . . . . . . . . . . . . . 74

Changing the name of a handset . . . . 75

Making internal calls . . . . . . . . . . . . . 75

Using a handset as a

room monitor . . . . . . . . . . . . . . . . . . . 76

Handset settings . . . . . . . . . . . . . 78

Changing the display language . . . . . 78

Setting the display . . . . . . . . . . . . . . . 78

Setting the screensaver . . . . . . . . . . . 78

Setting the display backlight . . . . . . . 79

Shortcuts for functions and

numbers . . . . . . . . . . . . . . . . . . . . . . . 79

Activating/deactivating

auto answer . . . . . . . . . . . . . . . . . . . . 80

Changing the handsfree/

earpiece volume . . . . . . . . . . . . . . . . . 80

Changing ringer tones . . . . . . . . . . . . 81

Activating/deactivating muting

for the first ringer tone . . . . . . . . . . . . 82

Activating/deactivating

advisory tones . . . . . . . . . . . . . . . . . . 82

My stuff . . . . . . . . . . . . . . . . . . . . . . . 82

Setting the alarm clock . . . . . . . . . . . . 83

Setting an appointment (calendar) . . 84 Displaying missed appointments

and anniversaries . . . . . . . . . . . . . . . . 85

Setting your own area code . . . . . . . . 85

Restoring the handset to the factory

settings . . . . . . . . . . . . . . . . . . . . . . . . 86

Base station settings . . . . . . . . . 86

Protecting against unauthorised

access . . . . . . . . . . . . . . . . . . . . . . . . . 86

Restoring the base station to the

factory settings . . . . . . . . . . . . . . . . . . 87

Activating/deactivating

music on hold . . . . . . . . . . . . . . . . . . . 87

Activating/deactivating

repeater mode . . . . . . . . . . . . . . . . . . 87

Set default connection . . . . . . . . . . . . 88

Updating the base station firmware . . 88

Making VoIP settings . . . . . . . . . 89

Using the connection assistant . . . . . . 89

Changing settings without the

connection assistant . . . . . . . . . . . . . . 89

Setting the phone's IP address in

the LAN . . . . . . . . . . . . . . . . . . . . . . . . 89

Activating/deactivating display

of VoIP status messages . . . . . . . . . . . 90

Checking the base station

MAC address . . . . . . . . . . . . . . . . . . . . 91

Operating the base station

on the PABX . . . . . . . . . . . . . . . . 91

Setting recall . . . . . . . . . . . . . . . . . . . . 91

Setting pauses . . . . . . . . . . . . . . . . . . . 91

Switching temporarily to

tone dialling (DTMF) . . . . . . . . . . . . . . 91

Web configurator –configuring

phone via PC . . . . . . . . . . . . . . . 92

Connecting PC with

Web configurator . . . . . . . . . . . . . . . . 92

Logging in, setting the Web configurator

language . . . . . . . . . . . . . . . . . . . . . . . 93

Logging off . . . . . . . . . . . . . . . . . . . . . 93

Structure of the Web pages . . . . . . . . 94

Opening Web pages . . . . . . . . . . . . . . 95

Setting the phone with

Web configurator . . . . . . . . . . . . . . . . 96

IP Configuration . . . . . . . . . . . . . . . . . 96

Configuring telephone

connections . . . . . . . . . . . . . . . . . . . . . 98

Optimising voice quality for

VoIP connections . . . . . . . . . . . . . . . . 103

Contents

Setting the telephone default

connection . . . . . . . . . . . . . . . . . . . . 105

Assigning send and receive numbers

to handsets . . . . . . . . . . . . . . . . . . . . 106

Assigning receive numbers to

the answer machine . . . . . . . . . . . . . 107

Activating Call Forwarding for

VoIP connections . . . . . . . . . . . . . . . 107

Setting the DTMF-reminder for VoIP 107 Defining recall key functions for

VoIP (hook flash) . . . . . . . . . . . . . . . 108

Defining local communication ports for

VoIP . . . . . . . . . . . . . . . . . . . . . . . . . . 108

Configuring call forwarding

via VoIP . . . . . . . . . . . . . . . . . . . . . . . 109

Setting area code predialling . . . . . . 109

Defining dialling plans –

cost control . . . . . . . . . . . . . . . . . . . . 110

Activating/deactivating network mailbox,

entering numbers . . . . . . . . . . . . . . . 112

Saving messenger access data . . . . . 112

Making e-mail settings . . . . . . . . . . . 113

Activating/deactivating info

services . . . . . . . . . . . . . . . . . . . . . . . 113

Changing internal handset numbers

and names . . . . . . . . . . . . . . . . . . . . 114

Loading and deleting handset directories

to/from the PC . . . . . . . . . . . . . . . . . 114

Activating VoIP status message

display . . . . . . . . . . . . . . . . . . . . . . . . 116

Starting a firmware update . . . . . . . 116

Activating/deactivating the

automatic version check . . . . . . . . . 117

Copying the date/time from

time server . . . . . . . . . . . . . . . . . . . . 118

Querying the phone status . . . . . . . 119

Appendix . . . . . . . . . . . . . . . . . 120

Care . . . . . . . . . . . . . . . . . . . . . . . . . . 120

Contact with liquid . . . . . . . . . . . . . . 120

Questions and answers . . . . . . . . . . . 120

Checking service information . . . . . . 126

Authorisation . . . . . . . . . . . . . . . . . . 126

Service (Customer Care) . . . . . . . . . . 127

Specifications . . . . . . . . . . . . . . . . . . 128

Icons . . . . . . . . . . . . . . . . . . . . . . . . . 129

Example of a menu input . . . . . . . . . 129

Example of multiple line input . . . . . 130

Writing and editing text . . . . . . . . . . 130

Gigaset S675 IP –

free software . . . . . . . . . . . . . . . . . . . 132

Accessories . . . . . . . . . . . . . . . . 139

Glossary . . . . . . . . . . . . . . . . . . 142

Index . . . . . . . . . . . . . . . . . . . . . 152

Mounting the charging cradle to the wall, connecting the

charging cradle . . . . . . . . . . . . 165

Mounting the base station

to the wall . . . . . . . . . . . . . . . . 166

Safety precautions

Warning:

Read the safety precautions and the user guide before use. Explain their contents and the potential hazards associated with using the telephone to your children.

Only use the mains adapter supplied, as indicated on the underside of the base

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station or charging cradle.

Only use the recommended, rechargeable batteries (page 128), i.e. never use a conventional (non-rechargeable) battery or other battery types as this could result in significant health risks and personal injury.

Batteries should not be disposed of in general household waste. Observe the local waste disposal regulations, details of which can be obtained from your local authority or the dealer you purchased the product from.

Insert rechargeable batteries with the correct polarity, and use them in accordance with this user guide (polarity symbols can be seen in or on the handset's battery compartment, page 10).

The operation of medical appliances may be affected. Be aware of the technical conditions in your particular environment, e.g. doctor's surgery.

Do not hold the rear of the handset to your ear when it is ringing or when the handsfree function is activated. Otherwise you risk serious and permanent damage to your hearing.

The handset may cause an unpleasant humming noise in hearing aids.

Do not install the base station or charging cradle in bathrooms or shower rooms. The handset, base station and charging cradle are not splashproof (page 120).

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Do not use the phone in environments with a potential explosion hazard, e.g. paint shops.

If you give your Gigaset to someone else, make sure you also give them the user guide.

Please remove faulty base stations from use or have them repaired by our service, as they could interfere with other wireless services.

All electrical and electronic equipment must be disposed of separately from general household waste using the sites designated by local authorities.

If a product displays this symbol of a crossed-out rubbish bin, the product is subject to European Directive 2002/96/EC.

The appropriate disposal and separate collection of used equipment serve to prevent potential harm to the environment and to health. They are a requirement for the re-use and recycling of used electrical and electronic equipment.

For further information on disposing of your used equipment, please contact your local authority, your refuse collection service or the dealer you purchased the product from.

Warning:

When the keypad lock is active, you cannot call emergency numbers.

Please note:

Not all of the functions described in this user guide are available in all countries.

Safety precautions

Gigaset S675 IP – more than just a telephone

Gigaset S675 IP –

more than just a telephone

Your phone lets you make calls both via the fixed line network and (cost effectively) via the Internet (VoIP) without using a PC.

Your phone can do much more besides:

u Make calls with brilliant sound quality

(High Definition Sound Performance HDSP, page 9) – for internal calls or

calls via VoIP.

u Press a button each time you make a

call to indicate whether you want to call via the fixed line network or the Internet (page 24).

u Register up to six handsets on your

base station. With your base station, you can simultaneously conduct two calls via VoIP and one call via the fixed line network.

u Multiline: Set up a maximum of six

VoIP accounts with your VoIP provider. Together with your fixed line number, your phone can then be reached via up to seven different phone numbers.

u Assign each handset its own VoIP

number as a send and receive number. If a member of your family is called on their VoIP number, only their handset will ring (page 106).

u Setting dialling plans for phone num-

bers or area codes enables you to automate the selection of the VoIP connection (page 110).

u Determine which of your phone

numbers should be answered by the answer machine (page 107).

u Configure the phone connection for

VoIP without a PC. Your phone's con-

nection assistant guides you through

entering your personal data (VoIP/SIP

account). This makes it easy for you to

start using VoIP (page 15).

u If necessary, make any further VoIP set-

tings on a PC. The phone features a

Web interface (Web configurator) that

can be accessed via your PC's Web

browser (page 92).

u Use instant messaging on your hand-

set. Go online and see which of your

messenger contacts (buddies) are also

online. Exchange SMS messages with

your buddies or simply give them a call

(page 63). .

u Let your phone tell you, without

requiring a PC, about new e-mail mes-

sages in your mailbox (page 60). Use

your handset to delete old e-mail mes-

sages from your mailbox.

u Make sure your phone is always up-to-

date. Keep yourself informed about

firmware updates on the Internet and

download them onto your phone

(page 88).

u Reduce the transmission power of

the base station and handset. Activate

eco mode on your phone (page 18).

Your Gigaset S675 IP has a protected operating system that offers increased security against viruses from the Internet.

Enjoy using your new phone!

VoIP – making calls via the Internet

With VoIP (Voice over Internet Protocol), your calls are not made via a fixed connection as in the telephone network, but rather they are transmitted via the Internet in the form of data packets.

You can take advantage of all the benefits of VoIP with your phone:

u You can make cost-effective calls in

high voice quality with callers on the Internet, the fixed line network or the mobile phone network.

u Your VoIP provider will give you per-

sonal numbers, with which you can be reached from the Internet, the fixed line network and any mobile phone network.

To be able to use VoIP, you need the following:

u A broadband Internet connection

(e.g. DSL) with flat rate (recommended) or volume-based price.

u Internet access, i.e. you need a router

that will connect your phone to the Internet.

You can find a list of recommended routers on the Internet at:

www.gigaset.com/customercare Here, go to the FAQ page and select

your Gigaset IP phone. Search for "Router", for example.

u Access to the services of a VoIP pro-

vider. Open up to six accounts with your VoIP provider.

Gigaset HDSP – telephony with brilliant sound quality

Your Gigaset IP phone supports the Broadband codec G.722. With your base station and the

corresponding handset, you can thus make calls via VoIP with brilliant sound quality (High Definition Sound Performance).

If you register further broadband-capable handsets (e.g. Gigaset S67H, S68H or SL37H) with your base station, internal calls between these handsets will also be conducted via broadband.

Preconditions for broadband connections to your base station are:

u For internal calls:

Both handsets are broadband-capable, i.e. both support codec G.722.

u For external calls via VoIP:

– You make the call from a broadband-

capable handset.

– You have selected codec G.722 for

outgoing calls (page 103).

– Your VoIP provider supports broad-

band connections.

– The recipient's phone supports

codec G.722 and accepts the establishment of a broadband connection.

First steps

Pack contents

The pack contains:

u one Gigaset S675 IP base station u one Gigaset S67H handset u one mains adapter for the base station u one charging cradle incl. mains adapter u one phone cable u one Ethernet cable (LAN cable) u two batteries u one battery cover u one belt clip u one quick guide

Firmware updates:

Your telephone is supplied with the firmware version 097 or higher.

Whenever there are new or improved functions for your Gigaset IP phone, base station firmware updates will be made available for you to download to your telephone (page 88). If this results in operational changes to your phone, a new version of this user guide will be published on the Internet at www.gigaset.com

¤ Insert the batteries the right way round

(see figure).

The polarity is indicated in/on the battery compartment.

The handset switches on automatically. You will hear a confirmation tone.

Closing the battery cover

¤ First, align the notches on the side of

the battery cover with the protrusions on the inside of the housing.

¤ Then press the cover until it clicks into

place.

Setting up the handset for use

The display is protected by a plastic film. Please remove

the protective film!

Opening the battery cover

¤ If fitted, remove the belt clip. ¤ Place your fingertip in the cavity on the

Inserting the batteries

Warning:

Only use rechargeable batteries (page 128) recommended by Gigaset Communications GmbH*. Never use a conventional (nonrechargeable) battery or other battery types as this could result in significant health risks and personal injury. For example, the batteries could explode. The phone could also malfunction or be damaged as a result of using batteries that are not of the recommended type.

* Gigaset Communications GmbH is a trademark licensee of Siemens AG.

casing and pull the battery cover upwards.

First steps

Connecting the charging cradle

The charging cradle is designed to be operated in enclosed, dry areas at temperatures ranging from +5 °C to +45 °C.

Instructions on how to connect the charging cradle and mount it on the wall (if required) can be found on page 165.

¤ To charge the batteries, leave the hand-

set in the charging cradle.

Please note:

– Only place the handset in the charging cra-

dle that is intended for it.

– If the handset has turned itself off because

the batteries are flat and is then placed in the charging cradle, it will turn itself on automatically.

For questions and problems see page 120.

Initial charging and discharging of batteries

If the handset is activated, the flashing battery icon e in the top right of the display indicates that the batteries are being charged.

During handset operation, the battery icon indicates the charge status of the batteries (page 1).

The correct charge status can only be displayed if the batteries are first fully charged and discharged through use.

¤ To do this, leave the handset in the

charging cradle without interruption until the battery icon stops flashing in the display (around 10 hours).

¤ Once the batteries are fully charged,

remove the handset from the charging cradle and do not put it back again until the batteries are fully discharged.

Please note:

After the first battery charge and discharge, you may place your handset in the charging cradle after every call.

Please note:

u Always repeat the charging and dis-

charging procedure if you remove the batteries from the handset and reinsert them.

u The batteries may warm up during

charging. This is not dangerous.

u After a while the charge capacity of the

batteries will decrease for technical reasons.

Please note:

You will find explanations for the symbols and typographical conventions used in this user guide in the appendix, page 129.

Setting the date and time

The date and time must be set in order to have the correct time for incoming calls and to be able to use the alarm clock and calendar.

Please note:

The address of a time server on the Internet is stored on your telephone. The date and time are taken from this time server provided that the base station is connected to the Internet and synchronisation with the time server is activated (page 118). Manual settings are overwritten in this case.

If the date and time on the phone have not yet been set, the appear.

§Time§ display key will

First steps

Manual setting:

You can use the menu at a later point to enter the date and time.

¤ Press §Time§ or open the v ¢ 

¢ Date/Time menu.

¤ Change multiple line input:

Date:

Enter the day, month and year in 8-digit format, e.g. Q M Q  QQN for 07/01/2008.

Time:

Enter hours and minutes as 4 digits, e.g. Q M   for 07:15 a.m.

§Save§ Press the display key

The date and time are shown in the handset's idle display (page 1).

Registering the handset to the base station

Your handset is registered to the base station by default.

Instructions on how to register additional handsets with the base station and make free internal calls can be found from page 73.

Installing the base station

The base station is designed for use in closed, dry rooms with a temperature range of +5 °C to +45 °C.

¤ Place or hang the base station in a cen-

tral position in your flat or house.

Instructions for mounting the base station on the wall can be found on page 166.

Please note:

u Never expose the telephone to heat

sources, direct sunlight or other electrical appliances.

u Protect your Gigaset from moisture,

dust, corrosive liquids and vapours.

Connecting the base station

In order to be able to make calls with your phone via the fixed line network and via VoIP, you must connect the base station to the fixed line and the Internet, see Figure 1.

First steps

Figure 1 Connecting the phone to the fixed line and the Internet

Follow the steps in the order given below:

1. Connect the phone cord and power lead to the base station.

2. Connect the base station to the fixed line network and the mains power supply.

3. To connect the base station to the Internet, first connect the base station to the router (connection via router and modem or via router with integrated modem).

4. Connect the PC and router (optional) for advanced configuration of the base station (see page 92).

First steps

1. Connect the phone cord and power lead to the base station

1. Insert the phone cord into the lower connection socket at the rear of the base station.

2. Insert the power lead of the mains adapter into the upper connection socket at the rear of the base station.

3. Push both cables into the appropriate cable channels.

2. Connect the base station to the fixed

line network and the mains power supply

Please note:

u Keep the mains adapter plugged in at

all times for operation, as the phone

does not work without mains connection.

u Only use the mains adapter and phone

cord supplied.

u If you buy a replacement phone cord

from a retailer, pay attention to the wiring of the phone jack.

Correct phone jack assignment

1unused

3 2 1

4 5 6

2unused 3a 4b 5unused 6unused

You can now use your phone to make calls via the fixed line network and can be reached on your fixed line number.

Your answer machine is set with a default announcement in answer and record mode (page 52).

3. Connect the base station to the router (Internet)

For Internet access you need a router connected to the Internet via a modem (this may be integrated in the router).

1. Insert the phone cord into the fixed line

2. Then insert the mains adapter into the

network connection socket.

mains socket.

1. Connect an Ethernet cable plug into the LAN socket at the side of the base station.

2. Then insert the second Ethernet cable plug into a LAN socket on the router.

First steps

As soon as the cable connecting the phone and router is plugged in and the router is turned on, the key lights up on the front of the base station (paging key).

Making settings for VoIP telephony

Before you can use the Internet (VoIP) to phone any other numbers on the Internet, the fixed line network or the mobile phone network, you need the services of a VoIP provider who supports the VoIP SIP standard.

Precondition: You have set up at least one VoIP account with your VoIP provider.

The following phone settings are necessary in order for you to use VoIP. You can obtain the following information from your VoIP provider:

u Your user name with the VoIP provider,

if this is required by the VoIP provider

u Your registration name u Your password with the VoIP provider

The connection assistant will help you with the settings.

Starting the connection assistant

Precondition: The base station is connected to the mains power supply and a router. Your router is connected to the Internet (page 14).

Tip: Leave VoIP activated as the default connection for your telephone (default setting, page 88). The telephone then attempts to establish a connection directly to your VoIP provider's server after the connection assistant is closed.

If incorrect/incomplete information means that the connection cannot be established, messages will be displayed (page 17).

Please note:

Your phone is preconfigured for dynamic assignment of the IP address. In order for your router to "recognise" the phone, dynamic IP address assignment must also be activated on the router, i.e. the router's DHCP server is activated. Turn to page 89 to find out how to assign your phone a static IP address if necessary.

As soon as the handset battery is sufficiently charged, the message key  on the handset will flash (approx. 20 minutes after you have put the handset in the charging cradle). Press the message key  to start the connection assistant.

You will see the following display:

Connection Assist.

Start assistant

for entry of VoIP

connection data?

No Yes

§Yes§ Press the display key to start

the connection assistant.

 Enter the system PIN (default

is 0000) and press

§OK§.

Please note:

The connection assistant will also start automatically if you try to establish a connection via the Internet before you have made the necessary settings. You can also call up the connection assistant at any time via the menu (page 89).

First steps

Entering user data for your first VoIP account

Enter the VoIP user data for the first VoIP account. Your VoIP provider will supply you with this data.

You can enter five additional VoIP accounts (VoIP phone numbers) via the Web configurator at a later stage (page 98). Your phone (together with your fixed line number) can then be reached on up to seven different phone numbers. You can assign the phone numbers to the individual handsets that are registered with the base station as send and receive numbers (page 106).

Username:

Enter the user name and press

§OK§ if this is required by your

provider.

Authent. Name:

Enter the registration name and press

Authent. Password:

Enter password and press

Please note:

When making these entries, please remember the VoIP user data is case sensitive. When you enter text, the first letter is capitalised by default. If necessary, press and hold the  key to switch between upper and lower case and numbers.

If you have made all the required entries, the message "Connection data complete" will appear on the display.

§OK§.

Completing the VoIP settings

After the entries have been completed, the handset reverts to idle status.

If all the settings are correct and if the phone can establish a connection to the VoIP server, then the internal name of the handset will be displayed (example):

ÐV

INT 1

15.01.08 09:45

? SMS

You can now use your phone to make calls via the fixed line network and the Internet. Callers can reach you on your fixed line number and your VoIP number.

Please note:

– To ensure that you can always be reached

via the Internet, the router must be permanently connected to the Internet.

– If you try to make a call via a VoIP connec-

tion that is not configured correctly, the following VoIP status message will appear on the display: IP configuration error: xxx or VoI P

config. error: xxx (xxx = VoIP status code).

The various status codes and their respective meanings can be found in the appendix on page 123.

First steps

No connection to the Internet/VoIP server

If one of the following messages is displayed instead of the internal name after the connection assistant is closed, errors have occurred:

u Server not accessible! u Provider registration failed!

Below you will find possible causes and measures you can take.

Server not accessible!

The phone has no connection to the Internet.

¤ Check the cable connection between

the base station and the router (the LED on the base station must light up) and the connection between the router and the Internet connection.

¤ Check whether the phone is connected

to the LAN. – It may not have been possible to

dynamically assign an IP address to

the phone or – You have assigned a static IP address

to the phone that has either already

been assigned to another LAN sub-

scriber or does not belong to the

router's address block.

¤ Press the paging key on the base sta-

tion. The IP address appears on the

handset display.

¤ Press the talk key on the handset to

end paging call.

¤ Start the Web configurator with the

IP address.

¤ If no connection can be established,

change the settings on the router

(activate DHCP server) or the

phone's IP address.

Provider registration failed!

Your personal data for registering with the VoIP provider may have been entered incompletely or incorrectly.

¤ Check your entries for Username,

Authent. Name and Authent. Password.

In particular, check your use of upper and lower case. To do this, open the following menu on your handset:

¢  ¢ Telephony ¢ VoIP

v (enter system PIN) (see page 89)

¢ Provider Registr.

Please note:

If port forwarding is activated on your router for the ports that have been registered as the SIP port (Standard 5060) and the RTP port (Standard 5004), it is advisable to deactivate DHCP and assign the phone a static IP address (otherwise you may not be able to hear the other party during VoIP calls): – Assign IP address via the handset menu:

£  £ Base £ Local Network

Or – Assign IP address via the Web configurator:

¥ Open the following Web page:

Settings

£ IP Configuration.

¥ Select IP address type.

Please note that the IP address and subnet mask depend on the router's address block. You must also enter the standard gateway and DNS server. The IP address for the router is generally entered here.

ECO DECT: reducing the transmission power and power consumption

Belt clip and headset

By using a belt clip and headset (optional) you can easily make your handset a constant companion both inside the building and in its immediate vicinity.

Attaching the belt clip

There are notches for attaching the belt clip on both sides of the handset at the top and at the same height as the display.

¤ Press the belt clip onto the back of the

handset so that the protrusions on the belt clip engage with the notches.

Connection socket for headset

You can connect various headset types (with 2.5 mm jack connector), including HAMA Plantronics M40, MX100 and MX150.

A compatibility list of tested headsets is available on the Internet at:

www.plantronics.com/productfinder

ECO DECT: reducing the transmission power and power consumption

The base station of your phone is an ECO DECT base station, this means that:

u The base station uses less power

because it is equipped with a powersaving mains adaptor.

u The reduction of the handset's trans-

mission power is dependent on the handset's proximity to the base station.

u The base station can also be switched

to eco mode. Eco mode reduces the transmission power and power consumption of the base station. This can be set on your handset.

Activating/deactivating eco mode

Precondition: Repeater support must be deactivated.

¢  ¢ Base ¢ Add. Features

Eco Mode Select and press §OK§ (=on).

Eco mode enables an additional reduction in the transmission power of the Gigaset S67H/S68H handset. If, with Eco mode activated, the transmission power of both the base station and the handset is reduced, the ½ icon is shown in the top line of the display.

‰

Please note:

– Activating eco mode reduces the range of

the base station.

– Eco mode and repeater support cancel each

other out, i.e. both functions cannot be used at the same time.

Menu trees

Phone menu

Open the main menu on your phone by right-clicking the control key when the handset is in idle status: v.

There are two ways to select a function:

Using number combinations (shortcut)

¤ Enter the number combination that is in front of the function in the menu tree.

Example: v N for "Set handset language".

Scrolling through the menus

¤ In the main menu: navigate to the function using the control key  (press up/

down or left/right) and press

¤ In the submenus: scroll to the function with the control key  (press up or down) and

§OK§.

press

1  Messaging

1-1 SMS An SMS mailbox (general or private) activated

without a PIN

1-1-1 New SMS

1-1-2 Incoming (0)

1-1-3 Outgoing (0)

An SMS mailbox activated with a PIN or 2-3 mailboxes

1-1-1 Mailbox 1-1-1-1 New SMS

1-1-2 to 1-1-4

§OK§.

Mailbox 1 Mailbox 2 Mailbox 3

1-1-1-2 Incoming (0)

1-1-1-3 Outgoing (0)

1-1-2-1 to 1-1-4-1

1-1-2-2 to 1-1-4-2

1-1-2-3 to 1-1-4-3

New SMS

Incoming (0)

Outgoing (0)

page 43

page 44

page 46

page 45

page 44

page 46

page 45

page 44

page 46

page 45

Menu trees

1-1-6 Settings 1-1-6-1 Service Centres

1-2 E-mail

1-3 Messenger 1-3-1 Buddies

1-3-2 User Status 1-3-2-1 Change Status

1-3-3 Messages

2  Sel. Services

2-1 VoIP 2-1-6 Call Divert

2-1-7 Call Waiting

2-2 Fixed Line 2-2-4 Automatic Recall

2-2-6 Call Divert

2-2-7 Call Waiting

2-3 Ringback Off

2-4 Always anon.

2-5 Next Call

1-1-6-2 SMS Mailboxes

1-1-6-3 Notify Number

1-1-6-4 Notify Type

1-1-6-5 Status Report

1-3-2-2 Info

page 50

page 49

page 48

page 45

page 60

page 66

page 65

page 67

page 33

page 34

page 33

page 31

page 32

page 33

page 31

3  Calls List

4  Add. Features

4-3 Room Monitor

4-4 Data Transfer 4-4-3 Directory

4-6 Missed Alarms

5  Alarm Clock

6  Calendar

7  Resource Dir.

7-1 Screensavers

7-2 Caller Pictures

7-3 Sounds

page 76

page 37

page 85

page 83

page 84

page 83

8  Settings

8-1 Date/Time

8-2 Audio Settings 8-2-1 Handset Volume

8-2-2 Ringer Settings 8-2-2-1 Ext. Calls

Menu trees

page 11

page 81

8-2-2-2 Internal Calls

8-2-2-3 Appointments

8-2-2-4 All

8-2-3 Advisory Tones

8-3 Display 8-3-1 Screen Saver

8-3-2 Colour Scheme

8-3-3 Contrast

8-3-4 Backlight

8-4 Handset 8-4-1 Language

8-4-2 Auto Answer

8-4-3 Register H/Set

8-4-4 Select Base

8-4-5 Area Codes

8-4-6 Reset Handset

8-5 Base 8-5-1 Calls List Type 8-5-1-1 Missed Calls

8-5-1-2 All Calls

8-5-2 Music on hold

8-5-3 System PIN

8-5-4 Base Reset

8-5-5 Add. Features 8-5-5-1 Repeater Mode

8-5-5-3 Eco Mode

page 82

page 78

page 79

page 78

page 80

page 73

page 74

page 85

page 86

page 40

page 87

page 86

page 87

page 18

8-5-6 Local Network

8-5-8 Software Update

page 89

page 88

Menu trees

8-6 Voice Mail 8-6-1

8-6-2 Network AM(s) 8-6-2-1 Net AM: Fxd. line page 70

8-6-3 Set Key 1

Local AM

8-6-1-1 Ans Machine

8-6-1-2 Call Screening

8-6-1-3 Announcements

8-6-1-4 Message Length

8-6-1-5 Record Quality

8-6-1-6 Ring Delay

page 52

page 56

page 53

page 57

8-6-2-2 Net AM: IP1

(dependent on the number of configured VoIP phone numbers and receive numbers on the handset)

8-6-2-7 Net AM: IP6

Local AM

page 58

Net AM: Fxd. line page 71

Net AM: IP1

(dependent on the number of configured VoIP phone numbers and receive numbers on the handset)

Net AM: IP6

8-7 Telephony 8-7-1 Default Line 8-7-1-1 VoIP

8-7-1-2 Fixed Line

8-7-2 Connection Assist.

8-7-6 Fixed Line 8-7-6-2 Recall

8-7-7 VoIP

Enter system PIN.

Show Stat. on HS

Provider Registr.

page 88

page 89

page 91

page 90

page 89

Web configurator menu

Menu trees

Home

Settings

Status

IP Configuration

Telephony

Messaging

Services

Handsets

Miscellaneous

Device

Connections

Audio

Number Assignment

Call Forwarding

Dialling Plans

Network Mailbox

Advanced Settings

Messenger

E-Mail

page 92

page 96

page 98

page 103

page 106

page 107

page 110

page 112

page 107

page 112

page 113

page 114/page 114

page 116 to page 116

page 119

Making calls with VoIP and the fixed line network

Making an external call

External calls are calls made via the public telephone network (fixed line network) or via the Internet (VoIP). You generally decide which connection type you want to use for a specific call when you dial the number.

Please note:

– You can conduct up to three separate exter-

nal calls via your base station (using different handsets): two calls via VoIP and one via the fixed line network.

– You can define dialling plans for certain

numbers or area codes by determining the connection and therefore the billing method to be used when these numbers are dialled.

– Dialling with the directory (page 35), quick

dial keys (page 79) or last number redial list (page 39) saves repeated keying of phone numbers. You can modify or add to these numbers on a call-to-call basis.

– If you use VoIP to make a call to the fixed

line network, you may also have to dial the area code for local calls (depending on the VoIP provider). You can avoid having to dial your own area code by entering it into the configuration (page 109). Your area code is then added automatically when you make local calls.

Use the talk key to select the type of connection and make the call

By briefly pressing or pressing and holding the call key , you can determine the type of connection for the call you want to make (fixed line network or VoIP).

Precondition: You have not defined any dialling plans for this number.

 Enter number (without suffix)

and briefly press/press and hold the talk key.

A default connection is established on your phone (fixed line network or VoIP, page 88/page 105).

¤ Briefly press the talk key  if you

want to make a call via this default connection.

¤ Press and hold the talk key  if you

want to make the call via the other connection type.

If you have assigned a number of VoIP numbers to your phone, you can define which VoIP number (VoIP account) is used for external calls from each specific handset (handset send number, page 106).

Please note:

If you are using a GAP compatible handset other than the Gigaset handsets C47H, S67H, S68H, SL37H, S45 and C45, every call will be made via the standard connection, even if you press and hold the talk key. If you want to use the non-default connection to make a call, enter a star (*) at the end of the number.

Selecting the connection type using display keys and making a call

Precondition: The display keys on your handset have been assigned

§IP§ (page 79).

§FixedLine§ / §IP§

Press the display key to select the connection type.

 Enter the number or select

from the directory.

 /  Press the talk or handsfree key. The number will always be called via the

selected connection type.

§FixedLine§ and/

Making calls with VoIP and the fixed line network

Entering an IP address

You can also dial an IP address instead of a phone number using VoIP.

¤ Press the star key  to separate the

sections of the IP address (e.g. 149*246*122*28).

¤ If necessary press the hash  key to

attach the SIP port number of the person you are calling to the IP address (e.g. 149*246*122*28#5060).

You cannot dial IP addresses using a line suffix.

Cancelling the dialling operation

You can cancel the dialling operation with the end call key .

Dialling emergency numbers – defining dialling plans

You can use the Web configurator to block certain numbers or to define which of your numbers (fixed line network, VoIP) should be used to call specific numbers (Dialling Plans, see page 110).

If you enter a number that has a defined dialling plan, the call will be made via the line defined in the dialling plan – regardless of whether the talk key is pressed briefly or pressed and held. Any automatic area code will not be prefixed to the number.

Emergency numbers

Dialling plans for emergency numbers (e.g. the local emergency service number) are factory-set for certain countries. Emergency calls are then always made via the fixed line network.

You cannot delete or deactivate these dialling plans. However, you can change the connection through which each emergency number should be called (e.g. if the phone is not connected to the fixed line network). You must make sure that the VoIP provider for the selected connection supports emergency calls.

If your phone does not have default dialling plans for emergency calls, you should define the rules yourself (page 110). Assign them to a connection that you know supports emergency calls. Emergency calls are always supported by fixed line networks.

Please note: If no rules are defined for emergency numbers and you have programmed an automatic local area code (page 109), the code will be prefixed to emergency numbers as soon as they are dialled via a VoIP connection.

Please note:

Emergency numbers cannot be dialled if the keypad lock is activated. Before dialling, press and hold the hash key keypad lock.

, to release the

Ending a call

 Press the end call key.

Accepting a call

The handset indicates an incoming call in three ways: by ringing, by a display on the screen and by the flashing handsfree key .

Please note:

Only calls to receive numbers assigned to your handset will be signalled (page 106).

Calls made to a number that is not assigned to a handset as a receive number will not be signalled on any handset.

You can accept the call by:

¤ Pressing the talk key . ¤ Pressing the handsfree key . ¤ Pressing the display key Ÿ to for-

ward the call to the answer machine (page 56).

If the handset is in the charging cradle and the Auto Answer function is activated (page 80), the handset will take a call automatically when you lift it out of the cradle.

Making calls with VoIP and the fixed line network

If the ringer tone is intrusive, press the

§Silence§ display key. You can accept the call

so long as it is displayed on the screen.

Please note:

You can reject VoIP calls by pressing the end call key . The caller receives an appropriate message.

Pressing the end call key on an incoming call from the fixed line network will cancel the ringer tone (same as §Silence§).

Calling Line Identification

When you receive a call from the Internet, the caller's number and/or the name they have specified is displayed on the screen.

When you receive a call from the fixed line network, the caller's number is displayed on the screen if the following conditions are met:

u Your fixed line network provider sup-

ports CLIP, CLI: – CLI (Calling Line Identification):

number of the caller is transmitted – CLIP (Calling Line Identification Pres-

entation): the caller's number is dis-

played

u You have arranged CLIP with your net-

work provider.

u The caller has arranged CLI with the

network provider.

If the phone number is identified and the caller's number is saved in your handset's local directory, the name will be displayed from the directory. A CLIP image allocated to the name will also appear in the display.

Call display

You can use the display to determine whether the call is for your fixed line network number or one of your VoIP numbers.

Calls to your fixed line number

1234567890

for Fixed Line

× Silence

1 Ringer icon or the CLIP picture assigned to

the caller (page 36) 2 Number or name of caller 3 Display of the receive number: The name is

displayed that you have assigned to your

fixed line network number (page 102).

Calls to your VoIP number

IP: 1234567890

for Anna

× Silence

1 Ringer icon or the CLIP picture assigned to

the caller (page 36) 2 Number or name of caller 3 Receive number: Indicates which of your

VoIP phone numbers the caller has dialled.

You assign the names when you enter the

VoIP phone numbers into the phone

(page 99).

2 3

Making calls with VoIP and the fixed line network

Display when Calling Line Identification is withheld

The caller's name and/or number will not be displayed if the caller has suppressed Calling Line Identification:

u VoIP: The caller has activated the

"anonymous calling" function.

u Fixed line network: The caller has acti-

vated the "anonymous calling" function or has suppressed Calling Line Identification from the fixed line network provider.

The following is displayed in place of the number:

u For calls to one of your VoIP numbers

(example):

IP:Unavailable

Anonymous

for IP1

× Silence

u For calls to your fixed line network

numbers: – External, if no number is transmitted. – Withheld, if the caller has withheld

Calling Line Identification.

– Unavailable, if the caller has not

arranged Calling Line Identification.

VoIP: Displaying the called party's phone number (COLP)

Preconditions:

u Your VoIP provider supports COLP (Con-

nected Line Identification Presenta-

tion). You may have to ask your pro-

vider to activate COLP (contact your

VoIP provider for more information).

u The called party has not activated COLR

(Connected Line Identification Restric-

tion).

For outgoing VoIP calls, the phone number of the connection on which the call is received is displayed on the handset.

The displayed number may differ from the number you have dialled. Examples:

u The called party has activated call for-

warding.

u The call is answered by another con-

nection within a PABX system.

If there is an entry in the directory for this phone number, the corresponding name will be displayed.

Please note:

– The number of the connection you have

reached (or the assigned name) will also be displayed instead of the called number during toggling, conference calls and consultation calls.

– When the phone number is copied to the

directory (§Options§ the last number redial list, the dialled number (not the displayed number) is copied.

£ Copy to Directory) and

Operating the handset

Handsfree talking

In handsfree mode, instead of holding the handset to your ear you can put it down, for example on the table in front of you. This allows others to participate in the call.

Activating/deactivating handsfree mode

Activating while dialling

 Enter number and press

briefly/press and hold the handsfree key to select the connection type (page 24).

¤ You should inform your caller before

you use the handsfree function so that they know someone else is listening.

Switching between earpiece and handsfree mode

¤ Press the handsfree key  to activate/

deactivate handsfree talking during a call and when listening to the answer machine.

If you wish to place the handset in the charging cradle during a call:

¤ Press and hold the handsfree key 

while placing the handset in the charging cradle.

¤ If the handsfree key  does not light

up, press the key again.

For how to adjust the loudspeaker volume, see page 80.

Cancelling muting

 /  Press the display key or the

end call key to cancel the muting.

Operating the handset

Activating/deactivating the handset

 In idle status, press and hold

the end call key.

You will hear the confirmation tone.

Activating/deactivating the keypad lock

 Press and hold the hash key. You will hear the confirmation tone. The

Ø icon appears in the display when the keypad lock is activated.

The keypad lock deactivates automatically when you receive a call and activates again after the call.

Please note:

The handset displays an advisory message if you press a key by accident while the keypad lock is on. To deactivate the keypad lock, press and hold the hash key

.

Muting the handset

You can deactivate the microphone in your handset during an external call. Your caller will hear hold music, if activated (page 87).

Muting the handset

 Press the control key on the

left to mute the handset.

Operating the handset

Control key

In this user guide, the side/position of the control key that you must press in the given operating situation is shown in black (top, bottom, right, left). Example:  for "press up on the control key".

The control key has a number of different functions:

When the handset is in idle status

 Press briefly to open the hand-

set directory.

v Open the main menu.  Open the list of handsets.  Call up the menu for setting

the handset's call volume (page 80), ringer tones (page 81) and advisory tones (page 82).

In the main menu and in input fields

You can use the control key to move the cursor up , down , right v or left .

In lists and submenus

 /  Scroll up/down line by line. v Open the submenu.  Go back one menu level or

cancel.

Display keys

The current display functions are shown in the bottom display line and are reversedhighlighted. The function of the display keys changes depending on the particular operating situation.

Example:

? SMS

1 Current display key functions are shown in

the bottom display line. 2 Display keys

The most important display icons are:

 Left display key, as long as it

has not been assigned a function (page 79).

§Options§ Open a situation-dependent

menu (context menu).

W Delete key: deletes one char-

acter at a time from right to left.

Î Go back one menu level or

cancel operation.

 Fetch e-mail address from the

directory.

 Copy number into directory. Ÿ Forward external call to

answer machine.

During an external call

 Briefly press to open the hand-

set directory.

 Initiate an internal consulta-

tion call.

 Adjust the loudspeaker vol-

ume for earpiece and handsfree mode.

+ 138 hidden pages