Congratulations on the purchase of your vending machine. This vending machine has been designed to give you many years of
dependable service. It requires little maintenance and is easy to set up and operate.
READ THIS MANUAL COMPLETELY
Your vending machine is designed to operate simply and reliably, but to take full advantage of your vendor, please read this owner’s
manual thoroughly. It contains important information regarding installation and operations, as well as a brief trouble-shooting guide.
EQUIPMENT INSPECTION
After you have received your vendor and have it out of the box, place it on a secure surface for further inspection. Note: Any damages
that may have occurred during shipping must be reported to the delivery carrier immediately. Reporting damages and the seeking of
restitution is the responsibility of the equipment owner. The factory is willing to assist you in this process in any way possible. F eel f r ee
to contact our Customer Care Department with questions you may have on this process.
It is important that you keep the original packaging for your vending machine at least through the warranty period. If your machine
needs to be returned for repair, you may have to purchase this packaging if it is not retained.
Once you have your vendor located, we suggest that you keep this manual for future reference, or you can view this manual online at
www.seagamfg.com
to help you quickly identify a problem and correct it.
. Should any problems occur, refe r to the se ction entitled “COMMON QUESTIONS AND ANSWERS”. It is designed
For Service and Cu stomer Car e:
8:30 a.m. - 4:00 p.m. CST. Mon thru Fri
Finish : Powder Coat paint
Number of Trays : 6 Standard
ENVIRONMENT
Location Environm ent: Indoors only
ELECTRICAL REQUIREMENT
US version requi r es one (1) 120 V A C 12 Amps grounded out let.
UK version requi r es one (1) 220 V A C 12 Amps grounded out let.
STANDARD COIL CONFIGURATION
Subject to change without notice.
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CAUTION: Certain procedures described in this manual require that voltage be on in the
machine. Only t rained personnel should perf orm these functions. Use ex treme caution whil e
performi ng the proc edur es marked with the voltage symbol shown here:
CAUTION: Certain procedures described in this manual require a qualified, trained
technician t o perform the par ticular task at hand. These procedures will be marked with the
attention symbol shown here:
Protectiv e shipping guards (Fi g. 2) were install ed on the leveling legs at the factory. O nce the machine is pl aced near its
final loc ation the protec tive shipping guards may be removed. To remove the shipping guard, unscrew the l eveling leg
from the bottom until the guard is loose – a few turns onl y. The guard is held t ogether with four philli ps head screws and
two brackets. Rem ov e the screws and the guard will split in half for r emo va l .
Fig. 2
Leg Leveler
Screws
Bill Vali dator
Coin Slot
Coin Return
Button
Coin Return
Door
Screws
Protective Gua r d
Now place the machine into its final location. Using a lev el on the top of the machine, adjust the five leveling legs, if
necessary, for proper level both side to side and fr ont to back. A good point t o keep in mind is the shorter t he leveling legs
are kept to achiev e pr oper lev eling the more stable the machine will be.
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Proper lev eling is also necessary to al low easy opening and cl osure of the vendi ng machine door and to insure proper
vending operation.
Fig. 3
Leg Leveler
Interior View
Fig. 4
Control Board
and Brown
Service Mode
Button
Display Board
Red Main
Power Switch
Refrigerated model, modular
refriger ation unit.
Refrigeration
Power Switch
Temperature
Sensor
Door Wire
Harness
Evaporator F ans
SECTION 2 INSTALLATION
CAUTIONS
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Your vendor is intended for indoor use only.
Your vendor must be set on a level, well-supported l ocation.
Always unload vendor before transporting it.
Remove all wire ti es and prot ec tive sheeting prior to vending.
CAUTION!
Procedures mark ed in this manual with the symbol shown to the left require power to the
machine, whic h m eans that t her e is a shock hazar d.
CAUTION!
It is important that this machine is hooked up to the proper voltage. Verify the voltage
before connecting the machine to a wall outlet.
CAUTION!
Different c ountries may have different power arrangem ents. Insure that t he m ac hine is
properly grounded before operating.
CAUTION!
If the power cord is dam aged, it m ust be replaced by the manufacturer, authorized service
agent or a similarly qualified person to avoi d electrical hazards.
ATTENTION!
This vending m achi ne is very heav y . Ensure that sufficient personnel ar e available for
lifting or tr ansport ing the machine. Use proper lifting procedures and equipment.
CAUTION!
Certain com ponents of this machine are sensitiv e to static electricity. Prec autions for
handling sensitive devices should be observed when handling these items.
ATTENTION!
Refrigerated models need air flow. Leav e at least 6” between the back of the vending
machine and the wall. Condenser cooling air is t ak en in the bot tom and exhausted out the
back of the machi ne. Clean t he c ondenser once every two weeks or more often for highparticle locations.
DOOR CLEARANCE
Please leav e 7” clear anc e on the right side of the machine for the door to open and extend past the cabinet side. See
clearance requirements above for refrigerated units.
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LOADING PRODUCTS
To present your product in as an attractiv e and professional manner as possibl e, do not load any damaged it ems, and
make sure items are f aci ng forward for easy identification by y our c ustom er .
Note: The size of the it em being v ended must be l arger than the Hel ix Coil , but sm aller t han the Product Chute, to v end
correctly. Never forc e an oversiz ed item into t he Helix Coil or Product Chut e, nor att empt to vend an i tem that i s smaller
than the Helix Coil as this will c reate problems and deter customer s. (Fi g. 1)
1. To Load Product:
A.) Use the release latches and pull the desired Product Tray all of the way
forward. Product Tray will tilt down or can be removed and pl ac ed on t he floor or a table.
Note: Pull out only one (1) Product Tray at a time.
B.) Place product in proper si z e Helix Coil. Note: Bottom of product must
rest on the Product Tray and not on the Helix Coil. (Fig. 12) Load each
Product Chute from front to back. Note: Do not leave any spaces bet ween items.
C.) Once Product Tray is loaded, lift the front of the tray to level and push it
back in. Repeat above steps until all Product Tray s are full y l oaded.
D.) After loading the product, if you have removed the tray to do so, place the
Tray in the cabinet by aligning the wheels in the guide rail s. Clear the wire harness
To the side so that it is not interfering with the tray below.
To increase the lengt h of the Helix Coil, white plastic Product Pushers can be snapped on the end. A supply of Product
Pushers are provided in the vendors hardware bag.
Special Note: W e suggest that you always partially fill the vendor with product and perf orm at least five (5) test vends.
Test vends can be perf ormed easily by entering Service Mode and running "Individual Motor Testing". (See: Keypad and
LED Display, Individual Motor Testing.)
Fig. 5
Correct – load
product
between Helix
Coils, resting
on the product
tray.
Product Tray
Helix Coil
Columns
Incorrect
PRODUCT PUSHERS
Product pushers a ssist in m oving the top of the pr oduct forward while it i s being vended on the bottom, helping it fall
smoothly from the shelf. Product pushers are also good for products that have the wrapper f laps on the ends of the
package. Packaging such as this benefits from the extra momentum from the product pushers to keep the flaps from
hanging up the pr oduct on t he spiral. The pusher i s install ed approxim ately 15mm from the f ront end of the coi l wit h the
tab extending forward (see Fig. 6). Locate the pusher in its proper position, hold it against t he c oil wire and push the sem icircular par t around the coil wire. Note: Boxed items will not need a pr oduc t pusher.
Figure 6 – Product Pusher Installation
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LOADING BAGGED OR BOXED ITEMS
When vendi ng small bagged i tems in the 8 or 10 selecti on trays can be a problem when the pro ducts are not loaded
properly. The flap edges of som e products may get trapped under the spiral and c ause the product t o “hang up”. It is
recommended t hat the bottom flap of this type of packaging be f olded forward and up (Fi g. 4) next to the pr oduct when
loading. This ty pe of pack aging also lets the product settl e to the bottom, so using the wider spiral s is also recommended.
PRODUCT STABILIZERS
Models with beverage vending can accommodate various sizes of cans and bottles. Product stabilizers have been
included with your machine, carefully wrapped, and inserted into the cabinet. Product stabilizers are not absolutely
necessary, but do a ssist the produc t in sev eral ways: 1.) They pr esent the product i n an upright m anner, which at tracts
more attention and will increase your sales and 2.) They keep the product steady as it m oves forward during vend cycles.
To install the pr oduct stabiliz ers for beverage vending, f irst pull out one of t he beverage trays. Note the silv er tab at the
back of the tray, inside the coil (Fig. 7).
Fig. 7 – Product Stabilizers
Silver Tab
The product stabil izers (one for each selection) should be sli d inside the c oil and the silver t ab at the back of the tr ay
should be inserted i nto the slot on the end of the platform. Note that there are two slots at the end of the platf orm; the
rear-most sl ot should be used for this application. (Fig. 8)
Fig. 8 – Product Stabilizers
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Installed, side view.
Installed, Top View
Installed
Installed, Fro nt View
LOCK
Your vendor has one Lock, more commonly known as T-handle lock. To unlock the front door, insert key and turn
clockwise ¼ tur n. When unl ocked the ‘T’ of t he Lock will pop out fr om its base. Turn the ‘T’ 15 t o 20 tim es counter cloc k
wise to unlock the door. To Lock t he door turn t he ‘T’ handle c lockwise 15 to 20 t imes and then push the ‘ T’ inside the
Lock to loc k the door. Key can now be rem oved. Note: Do not over-tighten when locki ng – this could str ip the threads and
damage your machi ne.
REFRIGERATION
If you purchased a refrigerated model, please see special information throughout the manual regarding refrigeration,
settings and ot her inform ation. The refriger ation system consi sts of Compressor, Rel ay circuit, Accumulator, conden ser,
condenser fan, evapor ator, evapor ator fans and ai r duct . The enti re refri geration system is modul ar and has a separate
internal power cord, which is plugged in on the plug point pr ovided at the bottom area below the last tray. The po wer
switch has to be turned ON in order to start up the refrigeration system. There is a door switch that controls the
refrigeration system ON and OFF condition. When the door is opened, the door switch is not depressed and the
refriger ation system shuts OFF . When the door i s closed, the switch i s activated and the ev aporator fans st arts turning.
There will be a delay before compressor starts running after the door closure.
There is a v ent on the cabinet bac k to blow the air from condenser. The inlet vent is at t he bottom of the cabi net in front of
the condenser. The condenser has to be cleaned regularly. The recommended frequency is once every two weeks.
There are 6 cli ps around t he front of the refrigeration module t hat has to be un-hooked in order to remove t he front door of
the refrigeration module. This will provide the access to the condenser. Eit her using fin-c omb or a brush, clean the li nt in
between the condenser fins. Note: Be careful not t o bend the fi ns – this could restrict airflow and damage your machine.
The compressor and the relay circuit, condenser fan motor and drain pan can be accessed in the same manner by
removing t he f ront door. T he ref rigerat i on system has t o be unpl ugged and t he m odul e has to sli de com plet ely outside i n
order to gain access to these components.
SECTION 3 OPERATION
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DISPLAY
The VFD Display (Fig. 9) is a 2 x 20 Text Display . The display shows the customer t he am ount of money entered into the
vendor and the cost of their selection among other information as programmed. It shows the operator the Service M ode
functions for setting the various functions of the vendor.
Fig. 9
SERVICE MODE
Sales mode keypad Four Service mode Button of keyp ad
Navigation of the Service Mode Menu
Button Definition
↑ Button
↓ Button
F Button
G Button
This key is used to incr ease a numeric value, or move forward through the
various service mode functions.
This key is used to decrease a numer ic v al ue or m ov e backwards through
the various service mode functions.
This key is used to confirm , acc ept, or enter into a service mode func tion. In
the Test Key pad Mode it display s a ‘0’ Key on the VFD
This key is used to EXIT SERVI CE or LEAVE a servi c e mode func tion.
Entering Service Mode
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To enter into service mode open the vendor door and Press the Brown Menu Service Mode Button (Fig. 10). After
pressing the Serv ic e mode switch t he controll er will beep twice and the display will change to show “Service Menu ” on
the first line and “Prices” on the second line (Fig. 11). At t his time you can use the keypad on the front of the machine to
move through the v ari ous serv ic e m ode MENUS.
Fig. 10 - Service Mode Button
Brown MENUS Service
Mode Button
Fig. 11 – VFD Display while in Service Mode. The Prices menu is the first sub-menu.
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Exiting service mode
The controller will remain in service mode as long as the user keeps using the keypad to move through the various
service m ode MENUS. T he contr oller will automaticall y exi t servi ce m ode and retur n to sales m ode if any of the f oll owing
occur:
1) The user is inactive for more than 3 minutes
2) The user presses the EXIT key (G).
When service mode i s exited the beeper wil l sound twic e and the install ed firmware v ersion will be shown on the display
for three seconds, then the controller will revert to sales mode.
Service mode MENUS
The chart below shows the sub-menus while in Service mode:
PRICES SUB-MENU
The Prices sub-menu allows you to set prices i n three different ways – Set ALL, S et ONE, Set Tray. Set ALL will allow you
to set all of selections in the machine t o the same price. Set ONE will all ow you to set one individual selection of your
choosing. Set Tray will allow you to set an entire tray to the same price.
Using these av ailable options will sav e you time – if the majorit y of your price is, for ex ample, set at $1, use the Set ALL
sub-menu to set all pri c es to $1. You c an then go back and set individual pri c es for cer tain selections as needed.
1. Prices 1. 1 Set ALL (Main) 1.1.1 Enter Price
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Enter (F )
Enter (F )
13
Enter (F )
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