Seaga CA18 Installation Manual

Page 1

CA18

18 Column

Operator’s Manual

LIMITED WARRANTY

Seaga warrants to the original purchaser that the equipment is free from defects in material and factory workmanship for a period of one (1) year from date of shipment.

Repair or replacement of proven defective parts is limited to manufacturing defects demonstrated under normal use and service during warranty period. Prior to returning any parts with transportation charges prepaid for replacement, the customer is to contact Seaga's Customer Care Department at

815.297.9500 and be assigned an RA number. Seaga will refuse any collect shipment. To obtain an RA number, contact Seaga with complete information including the serial number(s), date of purchase and description of the part and/or suspected defect to:

Seaga Manufacturing, Inc.

700 Seaga Drive

Freeport IL 61032

We may also be contacted, with complete information, as follows:

phone: 815.297.9500

fax: 815.297.1700

email: [email protected]

Seaga will repair or replace, at our option, any covered part which meets the provisions herein during the warranty period. It is our discretion to replace defective parts with remanufactured parts. Seaga reserves the right to make changes or improvements in its products without notice and without obligation, and without being required to make corresponding changes or improvements in equipment already manufactured or sold.

This warranty applies only if the equipment has been serviced and maintained in strict accordance with the instructions presented in the Operator's Manual and no unauthorized service, repair, alteration or disassembly has been performed. Any defects caused by improper power source, poor water quality or pressure, an installed water filtration system not fully functioning, abuse of the product, accident, alteration, vandalism, improper service and maintenance schedules, neglecting to de-scale and sanitize on a regular basis, use of products or ingredients not allowed in the machine, corrosion due to use of non-approved detergents or cleaning solutions, or damage incurred during return shipment will not be covered by this warranty. Further, equipment that has had the serial number removed, altered or otherwise defaced will not be covered by this warranty. Lighting components, refrigerant, glass, paint, decals, fuses, filters or hygiene replacement parts, labor and/or installation are not covered by this warranty.

Follow proper maintenance procedures and use of equipment, as described in the Operator's Manual provided on Seaga's web site at seagamfg.com, which include but are not limited to:

* Cleaning of equipment including regular maintenance * Proper installation and location of equipment with respect for the indicated

temperature and humidity levels

* Proper use of equipment including loading, programming and setup

THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, TO INCLUDE, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AS T O THE UNIT AND ACCESSORIES. UNDER NO CIRCUMSTANCES SHALL SEAGA BEAR RESPONSIBILITY FOR ANY INCIDENTAL, CONSEQUENTIAL, PUNITIVE OR SPECIAL LOSSES OR EXPENSES. Seaga neither assumes nor authorizes any person to assume for it any obligation or liability in connection with the sale of said unit(s) or any part(s) thereof.

SMI2455562

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700 Seaga Drive

Freeport, IL 61032 U.S.A.

Online: seagamfg.com

INTRODUCTION

Congratulations on the purchase of your new Snack Vendor. This Snack Vendor has been designed to give you many years of dependable service. It requires little maintenance and is easy to set up and operate.

READ THIS MANUAL

COMPLETELY

Your Snack Vendor is designed to operate simply and reliably, but to take full advantage of your vendor, please read this owner's manual thoroughly. It contains important information regarding installation and operations, as well as a brief troubleshooting guide.

EQUIPMENT INSPECTION

After you have received your Snack Vendor and have it out of the box, place it on a secure surface for further inspection. Note: Any damages that may have occurred during shipping must be reported to the delivery carrier immediately. Reporting damages and the seeking of restitution is the responsibility of the equipment owner. The factory is willing to assist you in this process in any way possible. Feel free to contact our Customer Care Department with any questions you may have on this process. It is important that you keep the original packaging for your vending machine at least through the warranty period. If your machine needs to be returned for repair, you may have to purchase this packaging if it is not retained.

Once you have your vendor located, we suggest that you keep this manual for future reference, or you can view this manual online at seagamfg.com. Should any problems occur, refer to the section entitled “COMMON QUESTIONS AND ANSWERS”. It is designed to help you quickly identify a problem and correct it.

For T

echnical Support & Service

Contact our Customer Care Dept.

8:30 a.m. - 4:00 p.m. CST. Mon thru Fri

815.297.9500 ext 160

815.297.1758 Fax

email: [email protected]

For Parts

Contact our Parts Dept.

8:30 a.m. - 4:00 p.m. CST. Mon thru Fri

815.297.9500 ext 160

815.297.1758 Fax

email: [email protected]

Figure 16 Optional $.80 configuration

Knob

PL104

Mechanism Panel

Ratchet Disc

ST103

Quarter Disc

ST105

White Spacer

ST108

Driver

ST110

Screws

SS112

Nickel Disc

ST106

Black Spacer

ST104

Figure 17 Optional $1.00 configuration

Knob

PL104

Mechanism Panel

Ratchet Disc

ST103

Quarter Disc

ST105

White Spacer

ST108

Driver

ST340

Screws

ST112

Black Spacer

ST104

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Figure 15 Optional $.75 configuration

Knob

PL104

Mechanism Panel

Ratchet Disc

ST103

Quarter Disc

ST105

White Spacer

ST108

Driver

ST110

Screws

SS112

Black Spacer

ST104

Black Spacer

ST104

Figure 14 Optional $.70 configuration

Knob

PL104

Mechanism Panel

Ratchet Disc

ST103

Quarter Disc

ST105

White Spacer

ST108

Driver

ST110

Screws

SS112

Black Spacer

ST104

Dime Disc

ST107

CA18

18 Column

Mechanical

Snack Vendor

Mechanism Panels

Lock

Front Door

Coin Mechanism Knob

Product Windows

Vend Area

Coin Boxes

Mechanism Panels and Product Trays

Optional Voice Module and batteries

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LOCKS

Your CA18 / 20 Vendor has one (1) screw type Lock. To unlock the Front Door, unscrew the Lock counter clockwise until the door is free. To lock, apply firm pressure below the Lock as you tighten the Lock. Do not over tighten as you could ruin the seal. You will be able to remove the key, only when the key is vertical or horizontal.

MOUNTING (optional)

Your CA18 / 20 offers you many flexible options within your vending environment. The CA18 / 20 allows the versatility of a stand alone countertop vendor, mounting to the optional stand (Fig. 1), additionally, it may be mounted to Seaga’s BV155 (5 select) soda vendor which allows for optimum use of floor space within the vending environment. Mounting to the BV155 offers your customers the variety of cold beverages along with their snack purchase.

1. To assemble the CTS stand. A.) Attach Legs to short, side supports as shown in Fig. 1, by inserting bolts

through Legs, and then attaching support to inside of Leg with nuts.

B.) Once both ends are assembled attach Front/Rear Supports in same

manner, one end at a time.

C.) CA18 / 20 sits atop stand and is held in place by the Rear Legs.

Note: The CA18 / 20 rests on the SMS stand, attaching the stand permanently to the CA18 / 20 is at the owner's discretion.

Figure 1 Optional CTS Stand Assembly

Side Supports

Front/Rear Supports

Front Legs

Small arrows indicate direction for inserting bolts

Leg detail Note: Front Legs are folded over on both ends.

Rear Leg

Figure 13 Optional $.65 configuration

Knob

PL104

Mechanism Panel

Ratchet Disc

ST103

Quarter Disc

ST105

White Spacer

ST108

Driver

ST110

Screws

SS112

Black Spacer

ST104

Dime Disc

ST107

Nickel Disc

ST107

Figure 12 Optional $.60 configuration

Knob

PL104

Mechanism Panel

Ratchet Disc

ST103

Quarter Disc

ST105

White Spacer

ST108

Driver

ST110

Screws

SS112

Black Spacer

ST104

Black Spacer

ST104

Dime Disc

ST107

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Your CA18 / 20 can be mounted to the BV155 to form the Mechanical Combination Vendor. The vendor comes with mounting hardware. You will need tools for mounting.

1. To Mount the CA18 to the BV155. A.) Set the CA18 on top of BV155. B.) Unlock and open the Front Door of the CA18. The BV155 does not

need to be opened.

(The following is to be done within the CA18.)

C.) Remove bottom Product Tray. Pull Product Tray fully forward, and out. D.) Attach the CA18 to the top of the BV155. Insert the two (2) Phillips

head screws down through the CA18 into the threaded holes in the top of the BV155.

E.) Reassemble.

DELIVER

Y SYSTEM

Your new CA18 features a rear-drop delivery system to prevent theft. The CA18 delivery system is made up of three (3) components, the Product Tray, the Helix Coils, and the Coin Mechanism (Fig. 3). Once the proper amount of coins is received the Coin Mechanism drives the Helix Coil and pushes the product out the back of the Product Tray.

Q: My knob turns ¼" turn and jams. A: First remove your Mechanism Panel. Check the position of the coins to see if

they are in-between the Coin Rejecter fingers. If this is the case, place a screwdriver in-between the Coin Rejecter and the discs and lift up freeing the Coin Rejecter. At this point the Driver Mechanism can now be rotated backwards. Reposition the Coin Rejecter fingers with your screwdriver to line up with coins and vend through. (Fig.10)

GENERAL

Q: Can customers reach up and help themselves to product? A: No. The Vendor pushes product out the back of the Product Trays.

Q: My key won't turn my Lock to open. A: Check to be sure that you are using the proper key. If the correct key is being

used, your Lock may have been damaged or vandalized. Vandalism to locks is quite common. Having spare Locks in your toolbox at all times is recommended.

Q: What can I use to clean the outside of my vendor? A: A lint free rag and a mild window cleaner are recommended.

Be sure however not to directly spray decals as the ink could run.

Q: How do I remove a Lock that won’t open. A: Drill into the center of the Lock with a 1/4” drill bit. The Lock should fall apart

and be easily removed. Increase the bit size and try again if the Lock does not come out.

Q: Why is my Voice Module silent? A: Make sure the Voice Module is turned on.

Record a new message. Replace the batteries.

Q: Can the Voice Module store more than one message? A: No. The Voice Module can only store 10 seconds of record time.

Figure 2 Optional BV155 Mount

BV155

Mounting holes

CA9 / CA10

Vend Area

Phillips mounting screws

Figure 3 Delivery System

Driver Mechanism

Helix Coil

Product Tray

Product Tray (Remove)

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GENERAL NOTES

It is suggested that a tool box accompany you to each of your locations. Suggested items for this tool box would include a socket set, (up to a

/2" socket size suggested) a Phillips and a Standard screwdriver. Additional items would be a small jar of Petroleum Jelly (Vaseline), a small brush for applying the Petroleum Jelly, a soft rag and perhaps a Black Magic marker. The magic marker is useful in touching up light scratches that may occur to your vendor.

COMMON QUESTIONS

AND ANSWERS

MAINTENANCE

Q: My knob turns without coins. A: Your Coin Rejecter is loose, misaligned or broken. Refer to the Driver

Mechanism section of this manual for proper placement of the Coin Rejecter. (See Fig. 7 & Fig. 11)

Q: My mechanism screws keep coming loose. A: Remove Mechanism Panel. Disassemble Knob. Apply lock tight to Knob

screw threads. If this does not remedy the problem a replacement Knob may be needed.

Q: My mechanism rotates backward. A: Your Knob should not do this. Remove the Mechanism Panel and check for

proper placement and condition of the Anti-Reverse Dog.

Q: My mechanism rotates but product will not drop. A: Check to see if the product is jammed in the Column.

Check to see if the vendor is level. Check product for damage, and make sure it is the proper size.

DRIVER MECHANISM

The Mechanism Panel is the front panel. This panel controls the receiving of money and the action of the Helix Coil. Once the correct amount of money is received, the Mechanism Knob can be turned clockwise. Product is vended by turning the Mechanism Knob one (1) complete revolution.

The Driver Mechanism (Fig. 4) comes factory preset but can be changed to suit your needs. The Coin Sub-Assembly is made up of a series of discs consisting of white, black and metal Coin Discs. The white spacers are thinner than the black, and the combination of the two place the Coin Discs in the proper position to receive coins.

In some cases you will find all one (1) color of spacers. This is common in an all-quarter configuration. Contact our Customer Care Dept. for additional instructions on changing your Coin Sub-Assembly if necessary.

Figure 5 Inside view of Driver Mechanism

“S” Bracket Assembly

Coin Deflector

Driver Mechanism

Driver

Screws

Figure 11 Coin Rejecter Fingers

Figure 11a Caught!

Empty Coin Discs should catch on the center of the Coin Rejector fingers.

Figure 11b Accepted! Coins should push the fingers out. Make sure coins contact the center of the fingers.

Figure 11c Vend! Accepted coins push the fingers over the Coin Discs’ catches to vend.

Figure 4 Driver Mechanism reference

From Knob to Driver is the “Driver Mechanism”

All discs are the “Coin Sub-Assembly”

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leave any empty spaces behind or between items. If you must leave empty space leave it in the front of the Tray closest to the Product Window.

C.) Once Product Tray is fully loaded, lift and push it back in. Special Note: We suggest that you always partially fill the vendor with product and perform at least five (5) test vends.

COIN

RETRIEVAL

One (1) Coin Box is provided with your CA18. They are stored below the Product Tray directly behind and below the Coin Mechanisms. Once the Front Door is open, pull out the product tray and then pull the Coin Box out to the right to empty it.

OPTIONAL

TALKING VENDOR

The CA18 can be equipped with a Voice Module to increase sales. The Voice Module consists of three parts, the Voice Box, the Battery Tray and the Record Button. The Voice Module comes with a prerecorded message such as: “Hey, how about a soda, or maybe a snack?” But you can record your own.

1. To record a new message.

A.) Remove the Voice Module and turn it so the Microphone is facing you.

B.) Press the Record Button and begin speaking. The Red LED will light up.

You have 10 seconds of recorded time available.

C.) Release the Record Button, the message will play back to you.

1.To access Coin Mechanism: A.) Unlock and remove Front Door. B.) Remove the Mechanism Panel by first removing the two (2) Silver Screws

on both sides of the Mechanism Panel.

C.) Pull the Mechanism Panel outward. Carefully free Drivers from all

Helix Coils.

D.) Turn desired Mechanism Knob clockwise ¼" turn and place Mechanism

Panel face down on a flat surface, exposing the Driver Mechanism and "S" bracket assembly. (Fig. 7)

Note: Change one Driver Mechanism at a time.

Figure 7 “S” Bracket Assembly

Keps Nut

SS206

Nylon Threaded Nut

SS207

“S” Bracket

ST201

Anti-Reverse Dog

PL204

Anti-Reverse Dog Spring

ST203

Screws (2)

SS914

Coin Rejecter

ST202

Figure 10 Optional Voice Module

Voice Box

Light Sensor

Red LED

Microphone

Record Button

Battery Tray

Figure 6 Driver Mechanism exploded view

Knob

PL104

Mechanism Panel

Ratchet Disc

ST103

Quarter Disc

ST105

White Spacer

ST108

Driver

ST110

Screws

SS112

Black Spacer

ST104

Black Spacer

ST104

Standard $.50 configuration shown

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E.) To change Driver Mechanisms, remove two (2) nuts (Fig. 5 Pg. 5) and

gently remove "S" Bracket Assembly.

F.) Unscrew and remove the two (2) Screws holding Driver to the Coin

Sub-Assembly. (Fig. 5 & Fig. 6 )

G.) Coin Sub-Assembly (Fig. 4 & Fig. 6 ) will come apart from Knob,

and can be carefully removed.

2. To assemble Driver Mechanism: A.) Lubricate backside of Mechanism Panel around holes with a small

amount of petroleum jelly.

B.) Insert two (2) screws through Coin Sub-Assembly to Knob. Make sure

Knob is seated properly and tighten screws into place. If handle is hard to turn, loosen the two (2) screws

/8 to ¼ turn.

C.) Turn mechanism Knob to align Coin Discs with "S" bracket mounting

studs. Install "S" bracket assembly over mounting studs. Do not install the nuts yet.

D.) Now turn Mechanism Knob so Coin Disc slots are facing down. The

Anti-Reverse Dog can now be raised enough to enable the Anti-Reverse Dog Spring to seat under the Anti-Reverse Dog. At the same time the "S" bracket assembly will be seated against Mechanism Panel. Place Keps Nut on upper mounting stud. (DO NOT TIGHTEN NUTS.) (Fig. 4, Pg.5 and Fig. 6)

E.) Turn Knob to align coin discs with "S" bracket assembly, once again. Use

a screwdriver to push top of "S" bracket assembly fully to right and tighten Keps Nut. You may now tighten Nylon Threaded Nut to lower

mounting stud (DO NOT OVER TIGHTEN). Note: The fingers of the Coin Rejecter must align with Coin Discs of the Coin Sub-Assembly. The Coin Discs strike the center of each finger to prevent vending without coins. This alignment is critical. If the fingers are misaligned the vendor will not vend. (Fig 8)

F.) Check to see that "S" bracket assembly is firmly seated against

Mechanism Panel and upper mounting stud. Check that

Anti-Reverse Dog Spring is engaged on Anti-Reverse Dog. Make

sure Anti-Reverse Dog moves freely and locks into Ratchet Disc as

the mechanism is rotated counter-clockwise. If Anti-Reverse Dog does not move freely, loosen Nylon Threaded Nut on the lower mounting stud. If this does not help, remove "S" bracket assembly and close Anti-Reverse Dog Spring to put more pressure on Anti-Reverse Dog. Check that coin discs are properly aligned with the Coin Rejecter by inserting money through slots in the top of the Mechanism Panel. Make sure the Coin Rejecter is properly engaging the coin disc stops. (Improper alignment will allow coins to slip

between slots in the Coin Rejecter.) Refer to the optional mechanism configurations at the end of this manual. Always make sure your Driver Mechanism is built as specified in the diagram. Note: The disc next to the Driver is always placed upside down (the rounded side will be at the top of the disc only) to prevent coins from jamming the mechanism.

LOADING PRODUCT

To present your product in as an attractive and professional manner as possible, do not load any damaged items, and make sure items are facing forward for easy identification by your customer. Note: The size of the item being vended must be larger than the Helix Coil, but smaller than the Column, to vend correctly. Never force an oversized item into the Helix Coil or Column, nor attempt to vend an item that is smaller than the Helix Coil as this will create problems and deter customers.

1. To Load Product:

A.) Pull Product Tray forward. B.) Place product in proper size Helix Coil. Note: Bottom of product must rest

on the Product Tray and not on the Helix Coil. (Fig.9) Load each

Helix Coil from back to front. Note: Fill all Helix Coils fully, do not

Figure 8b Vend! Accepted coins push the fingers over the Coin Discs’ catches to vend.

Figure 8 Proper Finger Alignment

Figure 8a Accepted!

Coins should push the fingers out. Make sure coins contact the center of the fingers.

Figure 9 Loading Product

Correct - load product between Helix Coils, resting on the product tray

Incorrect

Product Tray

Columns

Helix Coil