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RFG297**
Refrigerator
user manual
English
imagine the possibilities
Thank you for purchasing this Samsung product. To receive more complete service,
please register your product at
www.samsung.com/register
Features of your new Refrigerator
Key features of your new refrigerator
Your Samsung French Door Refrigerator comes equipped with various innovative storage and energy-efficient features.
• Twin Cooling System
The Refrigerator and Freezer have separate evaporators. Due to this independent cooling system, the Freezer and Refrigerator cool more efficiently. Additionally, this separate air flow system prevents food odor of one compartment from seeping into other compartments.
• Cool Select PantryTM
The Cool Select pantryTM is a full-width drawer with adjustable temperature control.
• Bigger & Wider Space
The wide shelf area and pantry provide enough space for larger items like a pizza box, etc. The wide freezer drawer also provides enough space for 2~3 turkeys.
• Secure Auto Close
The Secure Auto Close feature will automatically close a door that is slightly open.
• Compact Ice Maker
The Ice maker can dispense cubed or crushed ice.
•Digital Display and Temperature Control
•Water Filtration System
•Door Alarm
A helpful beeper alerts you if a door is ajar.
• Tilting Pocket
The Tilting pocket can be used to store up to a 16” pizza.
• Auto Pull Out Drawer
The upper drawer in the freezer comes out automatically as you just open the freezer door.
• Super Extended Drawer
The upper drawer can be pulled out to the Tilting Pocket.
• Easy Handle
Freezer door can be opened with less effort.
• Energy Star
This Energy star labeled product may save you money on your energy costs.
For easy future reference, write the model and serial |
Model # |
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number down. You will find your model number and |
Serial # |
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serial number on the left side of the refrigerator. |
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2_ Features
Safety Information
SAFETY INFORMATION
Before using your new Samsung French Door Refrigerator, please read this manual thoroughly to ensure that you know how to safely and efficiently operate the features and functions that your new appliance offers.
Because the following instruction covers various models, the characteristics of your Refrigerator may differ slightly from the Refrigerator described in this manual. If you have any question, contact us at 1-800-SAMSUNG or find help and information online at www.samsung.com.
What the icons and signs in this user manual mean :
Hazards or unsafe practices that may result in severe personal injury or death.
WARNING
Hazards or unsafe practices that may result in minor personal injury or property
CAUTION damage.
To reduce the risk of fire, explosion, electric shock, or personal injury when using your CAUTION refrigerator, follow these basic safety precautions:
Do NOT attempt.
Do NOT disassemble.
Do NOT touch.
Follow directions explicitly.
Unplug the power plug from the wall socket.
Make sure the machine is grounded to prevent electric shock.
Call the service center for help.
These warning signs are here to prevent injury to you and others.
Please follow them explicitly
Keep this manual in a safe place for future reference.
SEVERE WARNING SIGNS
Do not plug several appliances into the same power receptacle.
•Large appliances draw a lot of power. Powering more than one appliance or machine from a single power source could cause overheating and cause a fire.
Make sure that the power plug is not kinked or damaged by the back of the Refrigerator.
• A damaged power plug may overheat and cause a fire.
Do not spray water directly into or on the outside of the Refrigerator/Freezer drawer.
• Water could get into the interior machine parts and cause electric shock.
Do not use aerosols near the Refrigerator.
• Aerosols used near the Refrigerator may cause an explosion or fire.
Safety Information _3
Safety Information
Do not put undue stress on the power cord or place heavy articles on it.
• Placing heavy articles on the power cord may create the risk of explosion or fire.
Do not insert the power plug with wet hands.
• It may cause electric shock.
Do not put a container filled with water on the Refrigerator.
• If it spills, it may cause fire or electric shock.
Do not install the Refrigerator in a damp place or place where it may come in contact with water.
• Wet and/or deteriorated insulation of the internal electrical parts may cause electric shock or fire.
Do not store volatile or flammable substances in the Refrigerator.
• Storing benzene, thinner, alcohol, ether, LP gas and other such products may cause explosions.
Do not disassemble or repair the Refrigerator by yourself.
•You may run the risk of fire, appliance malfunctions and/or personal injury. Call your nearest service center for help from a qualified service technician.
•When the interior or exterior LED lamp has gone out, please contact your service agents.
Unplug the Refrigerator before changing the interior light.
• Changing the light while the Refrigerator is plugged in may cause electric shock.
If you wish to dispose of the Refrigerator, remove the doors and seals before throwing it away.
•The doors(and their seals) can entrap a child if they climb into the Refrigerator.
Make sure that the doors are off, and ensure that no one is suffocated by being locked inside.
The Refrigerator must be safely grounded
•Always make sure that you have grounded the Refrigerator before attempting to investigate or repair any part of the appliance. Power leakages can cause severe electric shock.
Never use gas pipes, telephone lines or other potential lightning attractors as an electrical ground.
•Improper use of the grounding plug can result in a risk of electric shock. If it is necessary to use an extension cord to power the Refrigerator, use only a 3-wire extension cord that has a 3-blade ground plug and a 3-slot receptacle that will accept the plug on the appliance. The marked rating of the extension cord should be AC 115V~120V, 10A, or more. Additionally, if a grounding adapter is used, make sure the receptacle box is also fully grounded.
4_ Safety Information
CAUTION SIGNS
Use good judgment when filling the Refrigerator with food and drinks.
•In an overfull Refrigerator, heavy, fragile, bulky or breakable items may fall out and cause personal injury and/or damage to surrounding objects.
Do not put bottles or glass containers in the Freezer drawer.
•When the contents freeze and then expand, the glass may break and cause personal injury or leave dangerous glass shards in the Freezer.
If the electrical wall socket is loose, do not insert the power plug.
• There is a risk of electric shock or fire. Have the plug looked at by a licensed electrician.
Never unplug your Refrigerator by pulling on the power cord.
•Always grip the power cord firmly and pull straight out from the outlet. Yanking or pulling on the power cord may cause a short-circuit, fire and/or electric shock.
•A damaged power cord must be replaced by the manufacturer, a certified service agent or qualified service personnel.
Do not store articles on the top of the appliance.
•When you open or close the door, the articles may fall and cause personal injury and /or damage to surrounding objects.
Do not store pharmaceutical products, scientific materials and temperature-sensitive products in the refrigerator.
• Products that require exact temperature controls should not be stored in the Refrigerator.
Do not allow children to climb, stand or hang on shelves and handles of the
CAUTION Refrigerator. They could damage the Refrigerator and seriously injure themselves. Do not sit on the freezer door. The door may break.Do not allow children to climb into the freezer basket.
If you notice a chemical or burning plastic smell or see smoke, unplug the Refrigerator immediately and contact your Samsung Electronics Service Center.
After your Refrigerator is in operation, do not touch the cold surfaces in the Freezer compartment. Particularly when hands are damp or wet, skin may adhere to these extremely cold surfaces.
• Skin may stick to the surface and you may get frostbite.
Do not put your hands under the appliance.
• Any sharp edges may cause personal injury.
Safety Information _5
Safety Information
Never put fingers or other objects into the water dispenser hole or ice chute.
• It may cause personal injury and/or material damage.
If the Refrigerator will not be used for a long period of time (for example, over several months), unplug the power from the wall.
• Over time, deterioration in the power cord insulation may cause fire.
Do not use a wet or damp cloth when cleaning the plug.
Remove any dust or foreign matter from the power plug pins.
• A dirty power plug can increase the risk of fire.
If the Refrigerator is disconnected from the power supply, you should wait for at least five minutes before plugging it back in.
Do not place the refrigerator directly in sunlight.
The appliance must be positioned for easy access to power source.
If the power cord is damaged, it must be replaced by the manufacturer, a certified service agent or qualified service personnel.
If you have a long vacation planned, empty the Refrigerator and turn it off.
•Wipe excess moisture from the inside and leave the doors open to keep odor and mold from developing.
Service warranty and Modification
•Any changes or modifications performed by a 3rd party on this finished appliance is not covered under Samsung warranty service, nor can Samsung be responsible for safety issues that result from 3rd party modifications.
Children can get trapped inside Refrigerators.
CAUTION Before you throw away your old Refrigerator or Freezer, make sure that you;
•Take off the doors.
•Leave all shelves in places so that children may not easily climb inside and shut the door while they are inside.
This appliance is not intended for use by small children or infirm persons without capable, adult supervision. Small children should be supervised when using the appliance.
Do not block air holes
•If the air holes are blocked, especially with a plastic bag, the refrigerator can be over cooled.
If this cooling period lasts too long, the water filter may break and cause water leakage.
6_ Safety Information
Contents
SETTING UP YOUR |
08 Getting ready to install the refrigerator |
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FRENCH DOOR REFRIGERATOR |
09 Removing the refrigerator doors |
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08 |
11 |
Disassemble the Freezer Drawer |
12 |
Reattaching the refrigerator doors |
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14 |
Assemble the Freezer Drawer |
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15 |
Adjusting the doors |
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16 |
Making minor adjustments between doors |
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17 |
Adjusting the freezer drawer level |
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18 |
Checking the water dispenser line |
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19 |
Installing the water line |
OPERATING your SAMSUNG |
21 Using the control panel |
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FRENCH DOOR REFRIGERATOR |
22 Using the Digital display |
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21 |
24 |
Using the cold water dispenser |
26 |
Parts and Features |
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27 |
Storing food in the refrigerator |
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27 |
Storing food in the freezer drawer |
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28 |
Using the Cool Select Pantry™ |
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29 |
Removing the refrigerator accessories |
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30 |
Using the doors |
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30 |
Using the tilting pocket |
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31 |
Removing the freezer accessories |
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32 |
Cleaning the refrigerator |
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33 |
Changing the interior lights |
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34 |
Changing the water filter |
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35 |
Water Filter Chart |
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36 |
Water Filter Certification |
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37 |
Food Storage Tips |
TROUBLESHOOTING |
39 Troubleshooting |
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39 |
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WARRANTY |
40 Warranty |
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40 |
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Contents _7
Setting up your French Door Refrigerator
GEttinG READy to instALL tHE REFRiGERAtoR
Congratulations on your purchase of the Samsung French Door Refrigerator. We hope you enjoy the state-of-art features and efficiencies that this new appliance offers.
Selecting the best location for the Refrigerator
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A |
location with easy access to the water supply. |
2 inch |
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A |
location without direct exposure to sunlight. |
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location with level (or nearly level) flooring. |
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location with enough space for the Refrigerator doors to open |
33/4 inch |
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easily. |
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2 inch |
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Allow sufficient space to the right, left, back and top for air circulation. |
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If the Refrigerator does not have enough space, the internal cooling |
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system may not work properly. |
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• Please ensure that appliance can be moved freely in the event of maintenance & service.
If your refrigerator has an ice maker, allow extra space at the back for the
water line connections. When you install the refrigerator next to a fixed wall, minimum clearance is 3 ¾” (95mm) between the refrigerator and wall to allow the door to swing open.
First thing! Make sure that you can easily move your Refrigerator to its final location by measuring doorways (both width and height), thresholds, ceilings, stairways, etc.
The following chart details the exact height and depth of Samsung French Door Refrigerator.
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A |
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MODEL |
RFG297** |
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E |
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Width (A) |
35 5/8 |
(912mm) |
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with Hinge (B) |
69 7/8 |
(1775mm) |
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D |
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Case Height |
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Dimension |
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C |
B |
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without Hinge (C) |
68 1/8 |
(1730mm) |
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(inches/mm) |
with Door (D) |
35 7/8 |
(912mm) |
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Depth |
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without Door (E) |
28 7/8 |
(734mm) |
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• |
Allow clearance to the right, left, back and top when installing. |
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This will help reduce power consumption and keep your energy bills lower. |
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Do not install the Refrigerator where the temperature will go below 50ºF (10ºC). |
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When moving your refrigerator
CAUTION To prevent floor damage be sure the front leveling legs are in the up position(above the floor).
Refer to ‘Leveling the refrigerator’ in the manual
(at page 15)
FLOORING |
Screwdriver(-) Control Lever |
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For proper installation, this refrigerator must be placed on a level surface of hard material that is the same height as the rest of the flooring. This surface should be strong enough to support a fully loaded refrigerator, or approximately
660lbs(299kg). To protect the finish of the flooring, cut a large section of the cardboard carton and place under the refrigerator where you are working. When moving, be sure to pull the unit straight out and push back in straight.
8_ Setting Up
setting uP tHe ReFRigeRAtoR
Now that you have your new Refrigerator installed in place, you are ready to set up and enjoy the features and functions of the appliance. By completing the following steps, your Refrigerator should be fully operational.
1. |
Place the Refrigerator in an appropriate location with reasonable clearance between the wall and the |
UP |
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Refrigerator. Refer to installation instructions in this manual. |
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2. |
Once the Refrigerator is plugged in, make sure the interior light comes on when you open the doors. |
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3. |
Set the Temperature control to the coldest temperature and wait for an hour. The Freezer will get slightly |
TTINSE |
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chilled and the motor will run smoothly. |
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01 |
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4. |
After powering the Refrigerator, it will take a few hours to reach the appropriate temperature. You can |
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store food and drinks in the Refrigerator after the temperature is sufficiently cool.
Check the accessory list below.
Water filter |
Hex wrench |
Fastener |
Compression fitting |
Compression nut |
(DA29-00003G) |
(DA80-00002C) |
(DA60-00143B) |
(DA62-00305A) |
(DA74-00070B) |
Removing the refrigerator doors
If the Refrigerator is too large to pass through your doorway easily, you can remove the refrigerator doors.
Tools you will need
Philips screwdriver |
Flat-blade screwdriver |
Wrench(10mm) |
Pliers |
Allen wrench(3/16”) |
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(5mm) |
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Disassemble the Refrigerator doors
1. With the door opened, remove the Hinge Cover |
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cap ( 1 )with a Flat head screwdriver, and close |
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the door. |
2 |
Remove the 3 screws holding down the Hinge |
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Cover and remove the Hinge Cover ( 2 ). |
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1 |
Setting Up _9
Setting up your French Door Refrigerator
2.Disconnect two connectors ( 3 ) at each side of the top cap and the
one connector ( 4 ) on left side door. Remove the tube ( 5 ) with pressing the dark gray color part ( 6 ) of the water line coupler.
If a red clip is on the coupler, it must |
5 |
CAUTION be removed before removing the tube.
4
3
6
3. Remove the 3 hex head bolts ( 7 ) attached to the upper |
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left and right door hinges with a wrench(10mm). |
7 |
With a Philips head screwdriver, remove the ground |
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screw ( 8 ) attached to the upper left and right door |
9 |
hinges. |
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Remove the upper left and right door hinges ( 9 ). |
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4. Lift the door straight up to remove.
5.With a Philips head screwdriver, remove the screw ( 10 ) attached to the lower left and right door hinges.
With a wrench(3/16”), remove the two hex head bolts ( 11 ) attached to the lower left and right door hinges.
Remove the lower left and right door hinges ( 12 ).
12
10
11
10_ Setting Up
disassemble the freezer drawer
1. Take out the upper drawer by lifting it up.
01 TTINSE G UP
2. Remove the tilting pocket( 1 ) by pulling both brackets( 2 ) upward at the same time.
1
2 
3.Take out the lower basket( 3 ) by lifting the basket up from the rail system.
3 
4. Remove four 10mm hex-head bolts from both sides.
5. Lift the freezer door up from the rails.
Setting Up _11
Setting up your French Door Refrigerator
REAttACHinG tHE REFRiGERAtoR DooRs
Assemble the Refrigerator doors
1.Reattach the lower left and right door hinges( 12 ). With a Philips head screwdriver, insert and tighten the screw ( 10 ) into the lower left and right door hinges. With a wrench(3/16”), insert and tighten the 2 hex head bolts ( 11 ) into the lower left and right door hinges.
12
10
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2. Place the hole in the bottom of the door over the lower hinge( 12 ).
Be careful not to miss the hinge cap because it can |
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be easily taken off. |
12 |
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3. Insert the upper hinges ( 9 ) into the holes at the top of |
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the doors. |
8 |
With a wrench(10mm), insert and tighten the 3 hex |
7 |
head bolts ( 7 ) into the upper left and right door |
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hinges. |
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With a philips head screwdriver, insert and tighten the |
9 |
ground screw ( 8 ) into the upper left and right door |
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hinges. |
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12_ Setting Up
REAttACHinG tHE REFRiGERAtoR DooRs
4. Connect the water line ( 5 ) and then insert a clip |
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3 |
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on the coupler with pulling tube. Connect the one |
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connector( 4 ) on left side door and two connectors |
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( 3 ) at each side of the top cap. |
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The clip is enveloped inside of the top cap.
5
3
01 TTINSE G UP
The water line ( 5 ) must be fully inserted to the marked line to prevent CAUTION water leakage from the dispenser.
coupler 
5. Position the Top Table ( 2 ) in place.
With a philips head screwdriver, insert and tighten the 3 screws into the Hinge Cover. With the door opened, reinsert the Hinge Cover cap ( 1 ) and close the doors.
When reattaching the hinge cover, make sure that the |
2 |
wires are not pressed or damaged by the hinge cover. |
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1 |
Setting Up _13
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