Model:
RF4287HARS/XAA
RF4287HAPN/XAA
RF4287HABP/XAA
RF4287HAWP/XAA
Bulletins:
Sales Mode: No Heating or Cooling. No compressor Operation. Press Energy Saver and the Power Freeze buttons simultaneously for 3 seconds ( You will hear a Ding Dong ) to remove or put into sales mode. When in the sales mode, the display will show ‘’OF” “OF” Removing power will not cancel this mode.
Self Diagnosis: Press Energy Saver and lighting buttons simultaneously for 8- 12 seconds, until the display quits blinking and beeps, then release the buttons and read Fault codes. ( Note: there will be no sound when both buttons are pressed at the same time ) This will also cancel the fault code being displayed at start up if any.
( Refer to page 3 for Error code diagnosis )
Fast Track Troubleshooting
IMPORTANT SAFETY NOTICE – “For Technicians Only” This service data sheet is intended for use by persons having electrical, electronic, and mechanical experience and knowledge at a level generally considered acceptable in the appliance repair trade. Any attempt to repair a major appliance may result in personal injury and property damage. The manufacturer or seller cannot be responsible, nor assume any liability for injury or damage of any kind arising from the use of this data sheet.
Publication # Dr RF4287HARS Revision Date 9/17/13
Support Information:
HELP: 1-888-751-4086 (Tech Sup. – ASC/SSD) 1-866-894-0637 (Tech Sup. - FE/ME)
GSPN: http://service.samsungportal.com/EP/web/portal/jsp/EP_Default1.jsp PLUS ONE: http://my.plus1solutions.net/clientPortals/samsung
Force Mode:
Press the Energy Saver and Power Cool buttons simultaneously for 8- 12 Seconds, until the display beeps and goes blank (Note: there will be no sound when both buttons are pressed at the same time)
Wait 5 Seconds between button pushes
Press the power freeze button one time at the forced mode to force compressor on High Speed Run. Measure fan & compressor voltage at main PCB.
Press the power freeze |
Press the power |
button a second time to |
freeze button a third |
force mid speed run. |
time to force low |
|
speed run. |
Press power freeze a 5th time until blank screen wait 30secs to exit
Press the power freeze button a fourth time to Force Defrost of the Fridge & Freezer. Measure defrost voltage at main PCB.
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