Ricoh SP C260DNw, SP C260FNw, SP C262DNw, SP C262FNw User Manual
For safe and correct use, be sure to read Safety Information before
using the machine.
Appendix
Configuring Network Settings Using OS X
Troubleshooting
Maintaining the Machine
Configuring the Machine Using Utilities
Configuring the Machine Using the Control
Panel
Printing Documents
Paper Specifications and Adding Paper
Guide to the Machine
User’s Guide
TABLE OF CONTENTS
How to Find Information about Operations and Troubleshooting................................................................. 7
Operating Manual (Printed)..........................................................................................................................7
Operating Manual (Digital Format)..............................................................................................................7
How to Read This Manual................................................................................................................................. 9
Introduction.....................................................................................................................................................9
Symbols Used in This Manual....................................................................................................................... 9
Model-Specific Information...........................................................................................................................9
Disclaimer.....................................................................................................................................................10
Notes............................................................................................................................................................ 10
Note to Administrator.................................................................................................................................. 11
List of Option................................................................................................................................................ 11
About IP Address......................................................................................................................................... 11
1. Guide to the Machine
Guide to Components......................................................................................................................................13
Exterior:Front View.......................................................................................................................................13
Exterior: Rear View...................................................................................................................................... 15
Interior...........................................................................................................................................................16
Control Panel................................................................................................................................................17
Installing Option...............................................................................................................................................19
Attaching Paper Feed Unit.......................................................................................................................... 19
About Operation Tools....................................................................................................................................22
Using RICOH Smart Device Connector......................................................................................................... 23
Connecting a Smart Device to the Machine Using NFC.............................................................................. 24
Writing the Machine's Information to the NFC tag with a Smart Device................................................ 24
Using the Application on a Smart Device by Using NFC.........................................................................24
2. Paper Specifications and Adding Paper
Workflow for Loading Paper and Configuring Paper Sizes and Types...................................................... 25
Loading Paper.................................................................................................................................................. 26
Loading Paper into Tray1 and 2................................................................................................................ 26
Loading Paper into Bypass Tray................................................................................................................. 31
Loading Envelopes.......................................................................................................................................32
Specifying Paper Type and Paper Size Using the Control Panel.................................................................35
Specifying the Paper Type.......................................................................................................................... 35
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Specifying the Standard Paper Size...........................................................................................................36
Specifying a Custom Paper Size................................................................................................................ 36
Specifying Paper Type and Paper Size Using Web Image Monitor...........................................................38
Specifying a Custom Paper Size................................................................................................................ 38
Specifying Paper Type and Paper Size Using the Printer Driver..................................................................39
When Using Windows................................................................................................................................ 39
When Using OS X........................................................................................................................................40
Supported Paper.............................................................................................................................................. 41
Specifications of Paper Types.....................................................................................................................44
Non-Recommended Paper Types.............................................................................................................. 50
Paper Storage.............................................................................................................................................. 51
Print Area......................................................................................................................................................51
3. Printing Documents
What You Can Do with the Printer Function...................................................................................................55
Configuring Option Settings for the Printer.................................................................................................... 56
Conditions for Bidirectional Communication.............................................................................................56
If Bidirectional Communication is Disabled...............................................................................................56
Displaying the Printing Preferences Dialog Box.............................................................................................58
Displaying the Printing Preferences Dialog Box from the [Start] Menu...................................................58
Displaying the Printing Preferences Dialog Box in an Application.......................................................... 58
Basic Operation of Printing............................................................................................................................. 60
If a Paper Mismatch Occurs....................................................................................................................... 61
Canceling a Print Job...................................................................................................................................61
Printing Confidential Documents..................................................................................................................... 63
Storing a Locked Print file............................................................................................................................63
Printing a Locked Print File...........................................................................................................................64
Deleting a Locked Print File.........................................................................................................................64
Direct Printing from a Digital Camera (PictBridge)........................................................................................66
What Is PictBridge?......................................................................................................................................66
PictBridge Printing........................................................................................................................................ 66
What Can Be Done on this Machine......................................................................................................... 67
Exiting PictBridge......................................................................................................................................... 67
When PictBridge Printing Does Not Work.................................................................................................68
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Printing with Mopria.........................................................................................................................................70
Using Various Print Functions...........................................................................................................................71
Print Quality Functions................................................................................................................................. 71
Print Output Functions..................................................................................................................................72
4. Configuring the Machine Using the Control Panel
Basic Operation............................................................................................................................................... 75
Menu Chart.......................................................................................................................................................76
Paper Input Menu.............................................................................................................................................77
List/Test Print Menu..........................................................................................................................................80
Printing the Configuration Page..................................................................................................................80
Types of Lists/Reports..................................................................................................................................80
Maintenance Menu......................................................................................................................................... 82
System Menu.................................................................................................................................................... 83
Host Interface Menu........................................................................................................................................ 86
PCL Menu..........................................................................................................................................................91
PS Menu............................................................................................................................................................93
Language Menu...............................................................................................................................................94
Changing the Language Menu...................................................................................................................94
5. Configuring the Machine Using Utilities
Available Setting Functions Using Web Image Monitor...............................................................................95
Using Web Image Monitor............................................................................................................................. 96
Displaying Top Page........................................................................................................................................97
Changing the Interface Language..............................................................................................................98
Checking the System Information....................................................................................................................99
Status Tab..................................................................................................................................................... 99
Counter Tab............................................................................................................................................... 100
Machine Information Tab......................................................................................................................... 102
Configuring the System Settings................................................................................................................... 103
Tray Paper Settings Tab............................................................................................................................103
I/O Timeout Tab....................................................................................................................................... 106
Black-and-White Print Priority Tab...........................................................................................................106
Restricting Machine Functions According to User.......................................................................................107
Enabling the User Restriction Settings......................................................................................................107
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When Machine Functions are Restricted..................................................................................................... 110
Configuring the Network Settings................................................................................................................ 111
Network Status Tab...................................................................................................................................111
IPv6 Configuration Tab.............................................................................................................................112
Network Application Tab......................................................................................................................... 112
DNS Tab.................................................................................................................................................... 113
Auto E-mail Notification Tab.................................................................................................................... 114
SNMP Tab................................................................................................................................................. 115
SMTP Tab...................................................................................................................................................116
POP3 Tab...................................................................................................................................................116
Wireless Tab..............................................................................................................................................117
Configuring the IPsec Settings.......................................................................................................................119
IPsec Global Settings Tab.........................................................................................................................119
IPsec Policy List Tab...................................................................................................................................119
Printing Lists/Reports..................................................................................................................................... 123
Configuring the Administrator Settings.........................................................................................................124
Administrator Tab...................................................................................................................................... 124
Reset Settings Tab......................................................................................................................................124
Backup Setting Tab................................................................................................................................... 124
Restore Setting Tab....................................................................................................................................125
Energy Saver Mode Tab.......................................................................................................................... 126
PCL6 Mode................................................................................................................................................126
6. Maintaining the Machine
Replacing the Print Cartridge........................................................................................................................127
Replacing the Waste Toner Bottle................................................................................................................132
Replacing a Component............................................................................................................................... 138
Replacing the Intermediate Transfer Unit.................................................................................................138
Replacing the Fusing Unit and Transfer Roller........................................................................................ 138
Cautions When Cleaning..............................................................................................................................139
Cleaning the Toner Density Sensor.............................................................................................................. 140
Cleaning the Friction Pad and Paper Feed Roller.......................................................................................142
Cleaning the Registration Roller and Paper Tray........................................................................................145
Moving and Transporting the Machine....................................................................................................... 148
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Disposal......................................................................................................................................................149
Where to Inquire....................................................................................................................................... 149
7. Troubleshooting
Error and Status Messages on the Control Panel........................................................................................151
Panel Indicator...............................................................................................................................................155
Removing Paper Jams....................................................................................................................................156
Removing Printing Jams.............................................................................................................................156
When You Cannot Print Test Page............................................................................................................... 165
Paper Feed Problems.....................................................................................................................................166
Print Quality Problems................................................................................................................................... 169
Checking the Condition of the Machine..................................................................................................169
Checking the Printer Driver Settings.........................................................................................................170
Printer Problems............................................................................................................................................. 172
When You Cannot Print Properly.............................................................................................................172
When You Cannot Print Clearly...............................................................................................................175
When Paper Is Not Fed or Ejected Properly...........................................................................................178
Other Printing Problems............................................................................................................................ 179
Common Problems.........................................................................................................................................180
8. Configuring Network Settings Using OS X
Connecting the Machine to a Wired Network........................................................................................... 181
Using a USB Cable................................................................................................................................... 181
Using an Ethernet Cable...........................................................................................................................182
Connecting the Machine to a Wireless Network........................................................................................184
Installing the Printer Driver........................................................................................................................ 184
Using the Wi-Fi Setup Wizard................................................................................................................. 184
Using the WPS Button............................................................................................................................... 186
Using a PIN Code..................................................................................................................................... 187
9. Appendix
Transmission Using IPsec...............................................................................................................................189
Encryption and Authentication by IPsec.................................................................................................. 189
Security Association.................................................................................................................................. 190
Encryption Key Exchange Settings Configuration Flow......................................................................... 191
Specifying Encryption Key Exchange Settings........................................................................................191
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Specifying IPsec Settings on the Computer............................................................................................. 192
Enabling and Disabling IPsec Using the Control Panel..........................................................................194
Notes About the Toner.................................................................................................................................. 195
Specifications of the Machine...................................................................................................................... 196
General Function Specifications.............................................................................................................. 196
Printer Function Specifications..................................................................................................................198
Paper Feed Unit TK1220..........................................................................................................................198
Consumables..................................................................................................................................................199
Print Cartridge............................................................................................................................................199
Waste Toner Bottle....................................................................................................................................201
Information for This Machine........................................................................................................................202
User Information on Electrical & Electronic Equipment (mainly Europe and Asia)..........202
Note for the Battery and/or Accumulator Symbol (For EU countries only)......................................... 203
Environmental Advice for Users (mainly Europe)............................................................... 203
Notice To Wireless LAN Interface Users (mainly Europe).................................................204
Notes to users in the state of California (Notes to Users in USA)..........................................................205
Notes to users in the United States of America.......................................................................................205
Notes to Canadian Users of Wireless Devices.......................................................................................206
ENERGY STAR Program........................................................................................................................... 207
Saving Energy............................................................................................................................................207
Trademarks.....................................................................................................................................................209
INDEX...........................................................................................................................................................213
6
How to Find Information about Operations and Troubleshooting
You can find support information about operating the machine and troubleshooting in the Operating
Manual (printed), Operating Manual (digital format), and Help (online).
Operating Manual (Printed)
The following manuals are provided with this machine.
Safety Information
This manual explains the safety precautions that should be followed when using the machine. Be
sure to read this manual before using the machine.
Setup Guide
This manual explains how to set up the machine. It also explains how to remove the machine from
the packaging and how to connect it to a computer.
Operating Manual (Digital Format)
Operating manuals can be viewed from Ricoh's website or from the provided CD-ROM.
Viewing from a web browser
Access the Internet from a web browser.
Confirm that the computer or the machine is connected to the network.
Download the operating manuals from http://www.ricoh.com/.
Viewing from the provided CD-ROM
Operating manuals can also be viewed from the provided CD-ROM.
• When using Windows
1. Insert the CD-ROM into the CD-ROM drive.
2. Click [Read Manual] and follow the instructions on the screen.
The PDF file manual opens.
• When using OS X
1. Insert the CD-ROM into the CD-ROM drive.
2. Double-click Manuals.htm file, located on the CD-ROM root directory.
3. Select the language.
4. Click [Read PDF manuals].
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5. Click the manual you want to refer to.
The PDF file manual opens.
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How to Read This Manual
DUE202
Introduction
This manual contains detailed instructions and notes on the operation and use of this machine. For your
safety and benefit, read this manual carefully before using the machine. Keep this manual in a handy
place for quick reference.
Symbols Used in This Manual
This manual uses the following symbols:
Indicates points to pay attention to when using the machine, and explanations of likely causes of paper
misfeeds, damage to originals, or loss of data. Be sure to read these explanations.
Indicates supplementary explanations of the machine’s functions, and instructions on resolving user
errors.
[ ]
Indicates the names of keys on the machine's display or control panels.
Model-Specific Information
This section explains how you can identify the region your machine belongs to.
There is a label on the rear of the machine, located in the position shown below. The label contains
details that identify the region your machine belongs to. Read the label.
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The following information is region-specific. Read the information under the symbol that corresponds to
the region of your machine.
(mainly Europe and Asia)
If the label contains the following, your machine is a region A model:
• CODE XXXX -27
• 220–240 V
(mainly North America)
If the label contains the following, your machine is a region B model:
• CODE XXXX -17
• 120–127 V
• Dimensions in this manual are given in two units of measure: metric and inch. If your machine is a
Region A model, refer to the metric units. If your machine is a Region B model, refer to the inch
units.
Disclaimer
To the maximum extent permitted by applicable laws, in no event will the manufacturer be liable for any
damages whatsoever arising out of failures of this machine, losses of the registered data, or the use or
non-use of this product and operation manuals provided with it.
Make sure that you always copy or have backups of the data registered in this machine. Documents or
data might be erased due to your operational errors or malfunctions of the machine.
In no event will the manufacturer be responsible for any documents created by you using this machine or
any results from the data executed by you.
For good output quality, the manufacturer recommends that you use genuine toner from the
manufacturer.
Notes
Contents of this manual are subject to change without prior notice.
The manufacturer shall not be responsible for any damage or expense that might result from the use of
parts other than genuine parts from the manufacturer with your office products.
Two kinds of size notation are employed in this manual.
Some illustrations in this manual might be slightly different from the machine.
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Note to Administrator
Password
When you log in to this printer, you will be prompted to enter the password. We strongly recommend
you to change the factory default password immediately to prevent information leakage and
unauthorized operations by others.
You will be prompted to enter your password when you attempt to change printer settings configured
using Web Image Monitor.
To use the factory default password, leave the password blank when using Web Image Monitor.
To change password for Web Image Monitor, you need to log on as an Administrator, and then make
the necessary settings.
For details about setting a password, see page 96 "Using Web Image Monitor".
User Restriction
You can restrict the use of certain functions of this machine to users with proper authentication.
Using Web Image Monitor, you can select the functions you want to restrict, and register the users who
can use that function upon authentication.
• For details about creating passwords and configuring the user restriction settings, see page 107
"Restricting Machine Functions According to User".
List of Option
Option List Referred to as
Paper Feed Unit TK1220 Paper feed unit
• If Paper feed unit is attached, "Tray 2" appears on the machine's control panel.
About IP Address
In this manual, "IP address" covers both IPv4 and IPv6 environments. Read the instructions that are
relevant to the environment you are using.
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1. Guide to the Machine
DUE208
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12 34
This chapter describes preparations for using the machine and its operating instructions.
Guide to Components
This section introduces the names of the various parts on the front and rear side of the machine and
outlines their functions.
Exterior:Front View
No. Name Description
1 Control Panel Contains keys for machine control and indicators that
show the machine status.
2 Top Cover Open this cover to replace the print cartridge.
3 Standard Tray Extension Use this to support sheets that come out curled after they
are printed.
Flip open the extension by pushing down on the end
that is toward the rear of the machine.
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DUE209
1. Guide to the Machine
No. Name Description
4 Stop Fences Pull up this fence to prevent paper falling off when
printing a large amount of paper at a time.
The fence can be adjusted at the A4/Letter or Legal size
position.
5 Standard Tray Delivered sheets are stacked here with the print side
down.
6 Top Cover Open Lever Open here to replace the print cartridges.
7 Front Cover Open this cover to replace the waste toner bottle or
remove jammed paper.
8 Front Cover Open Lever To open the front cover, pull this lever on the right side
of the machine.
9 End Fence Adjust this fence to the paper size.
10 Tray 1 This tray can hold up to 250 sheets of plain paper.
11 Bypass Tray Load paper here sheet by sheet.
12 Side Fence Adjust this fence to the paper size.
• Pull up the retainer as shown below to prevent A4- or Letter-size prints from falling off.
• Pull up the retainer as shown below to prevent Legal-size prints from falling off.
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DUE210
2
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Exterior: Rear View
DUE211
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6
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1
432
Guide to Components
No. Name Description
1 Front Cover Open Lever To open the front cover, pull this lever on the right side of
the machine.
2 Power Socket For connecting the power cord to the machine.
3 Rear Cover Remove this cover when loading paper longer than A4 in
4 Cable Cover Remove this cover when connecting cables to the
Tray 1.
machine.
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1
2
3
4
5
DUE213
1. Guide to the Machine
No. Name Description
5 USB Port For connecting the machine to a computer using a USB
cable.
6 USB Host Interface Use a USB cable to connect the digital camera to the
machine. You can print images directly from a digital
camera, without having to connect to a computer.
7 Ethernet Port For connecting the machine to the network using a
network interface cable.
Interior
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No. Name Description
1 Print Cartridge Install the print cartridges from the machine rear, in the order of
cyan (C), magenta (M), yellow (Y), and black (K). Messages
appear on the screen when print cartridges need to be replaced,
or new ones need to be prepared.
DUE130
1
2 3 4 5 6 78
10 11
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Guide to Components
No. Name Description
2 Fusing Unit Lever Lower both the left and right levers when you print on an
envelope.
3 Fusing Unit Fuses toner to the paper.
You might have to move this unit to check for or remove jammed
paper.
4 Waste Toner Bottle Collects toner that is wasted during printing.
5 Transfer unit You need to remove this when you replace the waste toner bottle.
• For details about the messages that appear on the screen when consumables need to be replaced,
see page 151 "Error and Status Messages on the Control Panel".
Control Panel
No. Name Description
1 [Wi-Fi Direct] key Pressing this key while Wi-Fi is disabled activates Wi-Fi and
reboots the machine automatically. Press this key while Wi-Fi
is enabled to activate or deactivate the Wi-Fi Direct function.
This indicator lights blue when the Wi-Fi Direct function is
active. After a long press of this key, configure the WPS
using the PIN code or in PBC mode. For details, see Setup
Guide.
17
1. Guide to the Machine
No. Name Description
2 [Stop/Start] key Press this key to stop receiving incoming data from the
computer.
3 [Job Reset] key Press this key to cancel a job that is currently being printed
or received.
4 [Menu] key Press this key to configure or check the machine settings.
Press the [Menu] key again to return to the initial screen.
5 Display Displays the current status and messages.
6 Scroll Keys Press to scroll the screen or to adjust values.
7 [Back] key Press this key to cancel an operation or to return to the
previous screen.
8 NFC tag Connects a smart device to the machine when you touch this
tag on a smart device.
9 [Power] key Press to turn on and turn off the main power. To turn off the
machine, press and hold down this key for at least three
seconds. This indicator lights up blue when the machine is
turned on.
If the machine's system is busy, the power may not be turned
off even though you press and hold down this key for three
seconds. If this is the case, press and hold down the [Back]
key and [Power] key simultaneously for at least three
seconds to force the machine to turn off.
10 Data In Indicator Flashes when the machine is receiving data from a
computer. The data indicator is lit if there is data to be
printed.
11 Alert Indicator Lights up in red whenever an error occurs. Check the
displayed error message. Flashes in yellow when the toner
has nearly run out.
12 [OK] key Press this key to confirm settings and setting values, or move
to the next menu level.
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• The color of the control panel varies depending on the model.
Installing Option
This section explains how to install options.
Attaching Paper Feed Unit
• Touching the prongs of the power cable's plug with anything metallic constitutes a fire and
electric shock hazard.
• It is dangerous to handle the power cord plug with wet hands. Doing so could result in electric
shock.
• Before installing or removing options, always disconnect the power cord plugs from the wall
outlet and allow time for the main unit to fully cool. Failing to take these precautions could result
in burns.
Installing Option
• SP C260SFNw
The machine weighs approximately 29 kg (64 lb.). When moving the machine, use the inset
grips on both sides, and lift slowly in pairs.
• SP C262SFNw
The machine weighs approximately 30 kg (66.2 lb.). When moving the machine, use the inset
grips on both sides, and lift slowly in pairs.
• Lifting the paper feed unit carelessly or dropping may cause injury.
• Before moving the machine, unplug the power cord from the wall outlet. If the cord is
unplugged abruptly, it could become damaged. Damaged plugs or cords can cause an
electrical or fire hazard.
• Tray 1 is required to print using the optional paper feed unit. Without Tray 1, paper jams will occur.
• The machine must be lifted by two people.
• Do not hold the tray to lift the machine.
1. Confirm that the following is true: The machine's cord is unplugged from the wall outlet.
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DPP210
DUD470
DUE323
1. Guide to the Machine
2. Remove the adhesive tape from the optional paper feed unit.
3. Lift the machine using the inset grips on both sides. Lifting the machine requires two
people.
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4. There are three upright pins on the optional paper feed unit. Align the holes of the
machine with the pins, and then lower the machine slowly.
5. Plug the machine's cord back into the wall outlet, and then turn on the power.
• After installing the optional paper feed unit, select Tray 2 in the printer driver. For details, see the
printer driver Help.
• If the new device is listed in the column of configuration options, it has been properly installed.
Installing Option
• If the optional paper feed unit is not installed properly, try to install it again by repeating the
procedure. If the problem persists, contact your sales or service representative.
• For details about printing the configuration page, see page 80 "List/Test Print Menu".
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1. Guide to the Machine
About Operation Tools
This section explains the operation tools of this machine.
Control Panel
The control panel contains keys for controlling the machine.
For details about how to use the control panel, see page 75 "Configuring the Machine Using the
Control Panel".
Web Image Monitor
You can check the machine's status and configure its settings by accessing the machine directly
using Web Image Monitor.
For details about how to use Web Image Monitor, see page 95 "Configuring the Machine Using
Utilities".
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DUE306
Using RICOH Smart Device Connector
Using RICOH Smart Device Connector
RICOH Smart Device Connector is an application that allows you to print photos and documents stored
in iOS and Android smart device from the machine.
To use RICOH Smart Device Connector, access the App Store or Google Play with your smart device,
search for and download the "RICOH Smart Device Connector" application from the site.
1. Press the [Menu] key.
2. Press the [ ] or [ ] key to select [List/Test Print], and then press the [OK] key.
3. Press the [ ] or [ ] key to select [Maintenance Pg.], and then press the [OK] key.
The Maintenance page including the QR code is printed.
4. Start the application on the smart device, and then read the QR code.
Follow the instructions displayed on the application.
For details about how to connect a smart device to the machine using Near-field communication
(NFC), see page 24 "Connecting a Smart Device to the Machine Using NFC".
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DUE306
1. Guide to the Machine
Connecting a Smart Device to the Machine Using NFC
This section describes how to connect your smart device to the machine using NFC.
Writing the Machine's Information to the NFC tag with a Smart Device
1. Configure the network connection of the machine.
2. Access the App Store or Google Play from your smart device, search for and download
the "RICOH Smart Device Connector" application from the site.
3. Press the [Menu] key.
4. Press the [ ] or [ ] key to select [List/Test Print], and then press the [OK] key.
5. Press the [ ] or [ ] key to select [Maintenance Pg.], and then press the [OK] key.
The Maintenance page including the QR code is printed.
6. Start the application on the smart device, and then read the QR code.
7. Write the machine's network information to the NFC tag using the application, and then
touch the NFC tag with the smart device.
Using the Application on a Smart Device by Using NFC
1. Start the application on the smart device, and then touch the NFC tag with the smart
device.
2. Print using "RICOH Smart Device Connector" by touching the NFC tag.
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2. Paper Specifications and Adding
Load paper into the paper tray.
Specify the paper type and size.
Specify the paper type and size on the printer driver.
Paper
This chapter describes how to load paper and originals and about their specifications.
Workflow for Loading Paper and Configuring Paper Sizes and Types
This section explains how to load paper and operations required after paper is loaded.
After following the procedures below, you can print on the paper that is loaded in the machine.
For details about the procedures, refer to the next page.
Procedure Reference
See page 26 "Loading Paper".
There are two ways to specify the paper type and size.
• When using the control panel
See page 35 "Specifying Paper Type and Paper Size Using the
Control Panel".
• When using Web Image Monitor
See page 38 "Specifying Paper Type and Paper Size Using Web
Image Monitor".
See page 39 "Specifying Paper Type and Paper Size Using the Printer
Driver".
For details about supported paper, see page 41 "Supported Paper".
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2. Paper Specifications and Adding Paper
Loading Paper
This section explains how to load paper into the paper tray and the bypass tray.
• When loading paper, take care not to trap or injure your fingers.
For information about supported paper, precautions for storing paper and print areas, see page 41
"Supported Paper".
Loading Paper into Tray1 and 2
The following example explains the loading procedure for the standard paper tray (Tray 1).
The same procedure applies to loading paper in Tray 2.
• Before printing on paper other than envelopes, make sure to pull up the levers on the machine rear,
inside the rear cover. Leaving the levers lowered can cause print quality problems when printing on
paper other than envelopes.
• Curled paper may jam. Straighten curled paper before loading.
• After loading paper in the tray, specify the paper type and size using the control panel to avoid
printing problems. This machine does not detect the paper size automatically.
• Be sure to select the correct paper size and feed direction using the paper size dial on the tray.
Otherwise, the printer might be damaged, or printing problems might occur.
• Make sure the paper stack does not exceed the upper limit mark inside the paper tray. Excessive
stacking can cause paper jams.
• If paper jams occur frequently, flip the paper stack in the tray.
• Do not mix different types of paper in the same paper tray.
• After loading paper, specify the paper size using the control panel and paper type using the
control panel. When printing a document, specify the same paper size and type in the printer
driver as specified on the printer.
• Do not move the side fences and end fence forcefully. Doing so may damage the tray.
• Do not slide the paper tray in forcefully when inserting the loaded tray into the printer. Otherwise,
the side and end fences or the paper guide of the bypass tray might move.
• When loading label paper, load it one by one.
26
1. Pull out the paper tray carefully with both hands.
DUE214
DUE215
DUD462
Place the tray on a flat surface.
2. Push the metal plate down until it clicks.
Loading Paper
3. Pinch the clip on the side fence and the end fence, and slide them to the maximum extent.
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DAC344
DUE218
DUE219
2. Paper Specifications and Adding Paper
4. Fan the paper before loading it.
5. Load the paper in the tray with the print side faced up.
Make sure the paper is not stacked higher than the upper limit marked inside the tray.
Make sure the paper is not stacked higher than the projection on the side fences. (Tray 1 only)
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6. Check there are no gaps between the paper and the fences; both side and end fences.
7. Carefully push the paper tray straight into the machine.
To avoid paper jams, make sure the tray is securely inserted.
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