For safe and correct use, be sure to read "Safety Information" before using the machine.
TABLE OF CONTENTS
How to Read This Manual................................................................................................................................. 7
Differences in Functions between Different Models.....................................................................................8
Note to Administrator.....................................................................................................................................8
About IP Address............................................................................................................................................9
List of Option...................................................................................................................................................9
Important Safety Instructions ...................................................................................................... 11
User Information on Electrical & Electronic Equipment.............................................................................11
Environmental Advice for Users..................................................................................................................11
Note for the Battery and/or Accumulator Symbol (For EU countries only)............................................12
Important Safety Instructions .......................................................................................................13
Notes to Users in the State of California....................................................................................................13
ENERGY STAR Program..................................................................................................................................14
Guide to Components......................................................................................................................................17
Exterior: Front View......................................................................................................................................17
Control Panel................................................................................................................................................21
Installing the Machine......................................................................................................................................22
Where to Put the Machine.......................................................................................................................... 22
Attaching Paper Feed Unit.......................................................................................................................... 25
About Operation Tools.................................................................................................................................... 28
Configuring the IP Address Settings........................................................................................................... 29
Sharing the Printer on a Network............................................................................................................... 33
Wireless LAN Setup.....................................................................................................................................34
Restricting Machine Functions According to User......................................................................................... 37
1
Enabling the User Restriction Settings.........................................................................................................37
When Machine Functions are Restricted........................................................................................................40
Canceling a Print Job...................................................................................................................................65
If a Paper Mismatch Occurs............................................................................................................................67
Continuing Printing Using Mismatched Paper........................................................................................... 67
Resetting the Print Job.................................................................................................................................. 68
Storing a Locked Print file............................................................................................................................69
Printing a Locked Print File...........................................................................................................................70
Deleting a Locked Print File......................................................................................................................... 70
Checking which Locked Print File Jobs Have Been Canceled..................................................................71
Direct Printing from a Digital Camera (PictBridge)........................................................................................73
What Is PictBridge?......................................................................................................................................73
When PictBridge Printing Does Not Work.................................................................................................75
Using Various Print Functions...........................................................................................................................77
Menu Chart.......................................................................................................................................................82
Paper Input Menu.............................................................................................................................................83
Printing the Configuration Page..................................................................................................................86
Types of Lists/Reports..................................................................................................................................86
System Menu.................................................................................................................................................... 89
Language Menu...............................................................................................................................................99
Changing the Language Menu...................................................................................................................99
5. Configuring the Machine Using Web Image Monitor
Using Web Image Monitor...........................................................................................................................101
Displaying Top Page..................................................................................................................................... 102
Changing the Interface Language........................................................................................................... 103
Checking the System Information................................................................................................................. 104
Status Tab...................................................................................................................................................104
Machine Information Tab......................................................................................................................... 107
Configuring the System Settings................................................................................................................... 108
Tray Paper Settings Tab............................................................................................................................ 108
Restricting Machine Functions According to User.......................................................................................112
Configuring the Network Settings................................................................................................................ 113
Network Status Tab...................................................................................................................................113
DNS Tab.................................................................................................................................................... 115
Auto E-mail Notification Tab.................................................................................................................... 116
Configuring the IPsec Settings.......................................................................................................................121
IPsec Global Settings Tab.........................................................................................................................121
IPsec Policy List Tab...................................................................................................................................121
Replacing the Print Cartridge........................................................................................................................129
Replacing the Waste Toner Bottle................................................................................................................ 134
Replacing a Component............................................................................................................................... 140
Replacing the Intermediate Transfer Unit.................................................................................................140
Replacing the Fusing Unit and Transfer Roller........................................................................................ 140
Cautions When Cleaning..............................................................................................................................141
Cleaning the Toner Density Sensor.............................................................................................................. 142
Cleaning the Friction Pad and Paper Feed Roller....................................................................................... 144
Cleaning the Registration Roller and Paper Tray........................................................................................ 147
7. Troubleshooting
Removing Paper Jams....................................................................................................................................151
Common Problems.........................................................................................................................................157
Paper Feed Problems.....................................................................................................................................158
When You Cannot Print Properly............................................................................................................. 164
When You Cannot Print Clearly...............................................................................................................167
When Paper Is Not Fed Properly.............................................................................................................170
Other Printing Problems............................................................................................................................ 171
Error & Status Messages on the Control Panel............................................................................................172
Functions and Network Settings Available in an IPv6 Environment.......................................................... 177
Available Functions................................................................................................................................... 177
Transmission Using IPsec...............................................................................................................................178
Encryption and Authentication by IPsec.................................................................................................. 178
Specifying IPsec Settings on the Computer............................................................................................. 181
Enabling and Disabling IPsec Using the Control Panel..........................................................................183
Notes About the Toner.................................................................................................................................. 184
Moving and Transporting the Machine....................................................................................................... 185
Where to Inquire....................................................................................................................................... 186
Specifications of the Machine...................................................................................................................... 190
General Function Specifications.............................................................................................................. 190
Printer Function Specifications..................................................................................................................192
Specifications of Options.............................................................................................................................. 193
Paper Feed Unit TK1010..........................................................................................................................193
Copyright Information about Installed Applications...................................................................................194
This manual contains detailed instructions and notes on the operation and use of this machine. For your
safety and benefit, read this manual carefully before using the machine. Keep this manual in a handy
place for quick reference.
Legal Prohibition
Do not copy or print any item for which reproduction is prohibited by law.
Copying or printing the following items is generally prohibited by local law:
bank notes, revenue stamps, bonds, stock certificates, bank drafts, checks, passports, driver's licenses.
The preceding list is meant as a guide only and is not inclusive. We assume no responsibility for its
completeness or accuracy. If you have any questions concerning the legality of copying or printing
certain items, consult with your legal advisor.
Disclaimer
Contents of this manual are subject to change without prior notice. In no event will the company be
liable for direct, indirect, special, incidental, or consequential damages as a result of handling or
operating the machine.
To the maximum extent permitted by applicable laws, in no event will the manufacturer be liable for any
damages whatsoever arising out of failures of this machine, losses of the registered data, or the use or
non-use of this product and operation manuals provided with it.
Make sure that you always copy or have backups of the data registered in this machine. Documents or
data might be erased due to your operational errors or malfunctions of the machine.
In no event will the manufacturer be responsible for any documents created by you using this machine or
any results from the data executed by you.
For good output quality, the manufacturer recommends that you use genuine toner from the
manufacturer.
The manufacturer shall not be responsible for any damage or expense that might result from the use of
parts other than genuine parts from the manufacturer with your office products.
Two kinds of size notation are employed in this manual.
Some illustrations or explanations in this guide may differ from your product due to improvement or
change in the product.
7
Differences in Functions between Different Models
The differences in main functions between different models are as follows:
SP C250DNSP C252DN
TypeType 1Type 2
Restrictions on available functionsNot availableAvailable
User RestrictionNot availableAvailable
Locked PrintNot availableAvailable
Notification to replace a component
(Fusing unit, Transfer roller, Intermediate transfer belt)
Not availableAvailable
Note to Administrator
Password
Certain configurations of this machine can be password-protected to prevent unauthorized modifications
by others. We strongly recommend you to create your own password immediately.
The following are the operations that can be password-protected:
• Configuring the [System Settings], [Restrict Available Functions], [Network Settings], [IPsec
Settings], or [Administrator Tools] menu using Web Image Monitor
By default, the access to the machine via Web Image Monitor is not password-protected.
The setting for configuring the password can be found in [Administrator Settings].
• For details about setting a password, see page 126 "Configuring the Administrator Settings".
User Restriction
You can restrict the use of certain functions of this machine to users with proper authentication.
Using Web Image Monitor, you can select the functions you want to restrict, and register the users who
can use that function upon authentication.
• For details about creating passwords and configuring the user restriction settings, see page 37
"Restricting Machine Functions According to User".
8
About IP Address
In this manual, "IP address" covers both IPv4 and IPv6 environments. Read the instructions that are
relevant to the environment you are using.
List of Option
Option ListReferred to as
Paper Feed Unit TK1010Paper feed unit
• If Paper feed unit is attached, "Tray 2" appears on the machine's control panel.
9
Model-Specific Information
DAC029
This section explains how you can identify the region your machine belongs to.
There is a label on the rear of the machine, located in the position shown below. The label contains
details that identify the region your machine belongs to. Read the label.
The following information is region-specific. Read the information under the symbol that corresponds to
the region of your machine.
(mainly Europe and Asia)
If the label contains the following, your machine is a region A model:
• CODE XXXX -27
• 220-240V
(mainly North America)
If the label contains the following, your machine is a region B model:
• CODE XXXX -17
• 120-127V
• Dimensions in this manual are given in two units of measure: metric and inch. If your machine is a
Region A model, refer to the metric units. If your machine is a Region B model, refer to the inch
units.
10
Important Safety Instructions
User Information on Electrical & Electronic Equipment
Users in the countries where this symbol shown in this section has been specified in
national law on collection and treatment of E-waste
Our Products contain high quality components and are designed to facilitate recycling.
Our products or product packaging are marked with the symbol below.
The symbol indicates that the product must not be treated as municipal waste. It must be disposed of
separately via the appropriate return and collection systems available. By following these instructions
you ensure that this product is treated correctly and help to reduce potential impacts on the environment
and human health, which could otherwise result from inappropriate handling. Recycling of products
helps to conserve natural resources and protect the environment.
For more detailed information on collection and recycling systems for this product, please contact the
shop where you purchased it, your local dealer or sales/service representatives.
All Other Users
If you wish to discard this product, please contact your local authorities, the shop where you bought this
product, your local dealer or sales/service representatives.
Environmental Advice for Users
Users in the EU, Switzerland and Norway
Consumables yield
Please refer to either the User’s Manual for this information or the packaging of the consumable.
Recycled paper
The machine can use recycled paper which is produced in accordance with European standard
EN 12281:2002 or DIN 19309. For products using EP printing technology, the machine can print
11
on 64g/m2 paper, which contains less raw materials and represents a significant resource
reduction.
Duplex printing (if applicable)
Duplex printing enables both sides of a sheet of paper to be used. This saves paper and reduces
the size of printed documents so that fewer sheets are used. We recommend that this feature is
enabled whenever you print.
Toner and ink cartridge return program
Toner and ink cartridge for recycling will be accepted free of charge from users in accordance with
local regulations.
For details about the return program, please refer to the Web page below or consult your service
person.
https://www.ricoh-return.com/
Energy efficiency
The amount of electricity a machine consumes depends as much on its specifications as it does on
the way you use it. The machine is designed to allow you to reduce electricity costs by switching to
Ready mode after it prints the last page. If required, it can immediately print again from this mode.
If no additional prints are required and a specified period of time passes, the device switches to an
energy saving mode.
In these modes, the machine consumes less power (watts). If the machine is to print again, it needs
a little longer to return from an energy saving mode than from Ready mode.
For maximum energy savings, we recommend that the default setting for power management is
used.
Products that comply with the Energy Star requirement are always energy efficient.
Note for the Battery and/or Accumulator Symbol (For EU countries only)
In accordance with the Battery Directive 2006/66/EC Article 20 Information for end-users Annex II,
the above symbol is printed on batteries and accumulators.
This symbol means that in the European Union, used batteries and accumulators should be disposed of
separately from your household waste.
In the EU, there are separate collection systems for not only used electrical and electronic products but
also batteries and accumulators.
Please dispose of them correctly at your local community waste collection/recycling centre.
12
Important Safety Instructions
Notes to Users in the State of California
Perchlorate Material - special handling may apply. See: www.dtsc.ca.gov/hazardouswaste/
perchlorate
13
ENERGY STAR Program
ENERGY STAR® Program Requirements for Imaging Equipment
The ENERGY STAR® Program Requirements for Imaging Equipment encourage energy conservation
by promoting energy efficient computers and other office equipment.
The program backs the development and dissemination of products that feature energy saving
functions.
It is an open program in which manufacturers participate voluntarily.
Targeted products are computers, monitors, printers, facsimiles, copiers, scanners, and multifunction
devices. Energy Star standards and logos are internationally uniform.
Saving Energy
This machine is equipped with the following Energy Saver modes: Energy Saver mode 1 and Energy
Saver mode 2. If the machine has been idle for a certain period of time, the machine automatically
enters Energy Saver mode.
The machine recovers from Energy Saver mode when it receives a print job or when any key is pressed.
Energy Saver mode 1
The machine enters Energy Saver mode 1 if the machine has been idle for about 30 seconds. It
takes less time to recover from Energy Saver mode 1 than from power-off state or Energy Saver
mode 2, but power consumption is higher in Energy Saver mode 1 than in Energy Saver mode 2.
Energy Saver mode 2
The machine enters Energy Saver mode 2 after the period of time specified for this setting is
passed. Power consumption is lower in Energy Saver mode 2 than in Energy Saver mode 1, but it
takes longer to recover from Energy Saver mode 2 than from Energy Saver mode 1.
14
Specifications
Energy Saver mode 1Power Consumption
*1
80 W or less
Default Time30 seconds
Recovery Time
Energy Saver mode 2Power Consumption
*1
10 seconds or less
*1
3.8 W or less
2.7 W or less
Default Time1 minute
Recovery Time
Duplex Function
Recovery time and power consumption may differ depending on the conditions and environment of the
*1
machine.
Achieves ENERGY STAR energy savings; product fully qualifies when packaged with (or used with) a
*2
duplex tray and the duplex function is enabled as an option.
*2
Standard
*1
30 seconds
For details about Energy Saver modes, see page 89 "System Menu".
(mainly Europe and Asia)
(mainly North America)
• If the machine is in Energy Saver mode for 24 hours continuously, the machine automatically
returns to normal state and performs self-maintenance.
15
16
1. Getting Started
1
2
3
4
5
6
7
8
9
10
DAC023
Guide to Components
This section introduces the names of the various parts on the front and rear side of the machine and
outlines their functions.
Exterior: Front View
1. Top Cover
Open this cover to replace the print cartridge.
2. Control Panel
Contains keys for machine control and indicators that show the machine status.
3. Power Switch
Use this switch to turn the power on and off.
4. Stop Fences
Pull up this fence to prevent paper falling off when printing a large amount of paper at a time. The fence can
be adjusted at the A4/Letter or Legal size position.
17
DAC034
1
2
3
DAC035
1. Getting Started
5. Standard Tray
Delivered sheets are stacked here with the print side down.
6. Standard Tray Extension
Use this to support sheets that come out curled after they are printed.
Flip open the extension by pushing down on the end that is toward the rear of the machine.
7. Top Cover Open Lever
Open here to replace the print cartridges.
8. Front Cover
Open this cover to replace the waste toner bottle or remove jammed paper.
9. Tray 1
This tray can hold up to 250 sheets of plain paper.
10. Bypass Tray
Load paper here sheet by sheet.
• Pull up the retainer as shown below to prevent A4- or Letter-size prints from falling off.
• Pull up the retainer as shown below to prevent Legal-size prints from falling off.
18
Exterior: Rear View
1
2
6
7
3
4
5
DAC024
Guide to Components
1. Front Cover Open Lever
To open the front cover, pull this lever on the right side of the machine.
2. Cable Cover
Remove this cover when connecting cables to the machine.
3. Ethernet Port
For connecting the machine to the network using a network interface cable.
4. USB Host Interface
Use a USB cable to connect the digital camera to the machine. You can print images directly from a digital
camera, without having to connect to a computer.
5. USB Port
For connecting the machine to a computer using a USB cable.
6. Power Socket
For connecting the power cord to the machine.
7. Rear Cover
Remove this cover when loading paper longer than A4 in Tray 1.
19
1
2
3
4
5
DAC027
1. Getting Started
Interior
20
1. Print Cartridges
Install the print cartridges from the machine rear, in the order of cyan (C), magenta (M), yellow (Y), and black
(K). Messages appear on the screen when print cartridges need to be replaced, or new ones need to be
prepared.
2. Fusing Unit Lever
Lower both the left and right levers when you print on an envelope.
3. Fusing Unit
Fuses toner to the paper.
You might have to move this unit to check for or remove jammed paper.
4. Waste Toner Bottle
Collects toner that is wasted during printing.
5. Transfer unit
You need to remove this when you replace the waste toner bottle.
• For details about the messages that appear on the screen when consumables need to be replaced,
see page 172 "Error & Status Messages on the Control Panel".
DAC527
86910
5
12
43
7
Guide to Components
Control Panel
1. [Stop/Start] key
Press this key to stop receiving incoming data from the computer.
2. [Job Reset] key
Press this key to cancel a job that is currently being printed or received.
3. [Menu] key
Press this key to configure or check the machine settings.
Press the [Menu] key again to return to the initial screen.
4. Display
Displays the current status and messages.
5. [Escape] key
Press this key to cancel an operation or to return to the previous screen.
6. [OK] key
Press this key to confirm settings and setting values, or move to the next menu level.
7. Scroll Keys
Press to scroll the screen or to adjust values.
8. Data In Indicator
Flashes when the machine is receiving data from a computer. The data indicator is lit if there is data to be
printed.
9. Alert Indicator
Lights up in red whenever an error occurs. Check the displayed error message. Flashes in yellow when the
toner has nearly run out.
10. Power Indicator
Remains lit while the power is on. It is unlit when the power is off.
• The color of the control panel varies depending on the model.
21
1. Getting Started
Installing the Machine
Where to Put the Machine
Be careful about where to place the machine, because environmental conditions greatly affect its
performance.
• Do not use flammable sprays or solvents in the vicinity of this machine. Doing so could result in
fire or electric shock.
• Do not place vases, plant pots, cups, toiletries, medicines, small metal objects, or containers
holding water or any other liquids, on or close to this machine. Fire or electric shock could result
from spillage or if such objects or substances fall inside this machine.
• Keep the machine away from humidity and dust. Otherwise a fire or an electric shock might
occur.
• Do not place the machine on an unstable or tilted surface. If it topples over, an injury might
occur.
• Do not place heavy objects on the machine. Doing so can cause the machine to topple over,
possibly resulting in injury.
• Keep the machine in an area that is within optimum environmental conditions. Operating the
machine in an environment that is outside the recommended ranges of humidity and temperature
can cause an electrical fire hazard. Keep the area around the socket free of dust. Accumulated
dust can become an electrical fire hazard.
• Make sure the room where you are using the machine is well ventilated and spacious. Good
ventilation is especially important when the machine is used heavily.
• Do not obstruct the machine's vents. Doing so risks fire caused by overheated internal
components.
• Keep the machine away from salt-bearing air and corrosive gases. Also, do not install the machine
in places where chemical reactions are likely (laboratories, etc.), as doing so will cause the
machine to malfunction.
22
Space Required for Installation
33 cm
(13 inches)
10 cm
(4 inches)
10 cm
(4 inches)
70 cm
(27.6 inches)
20 cm
(7.9 inches)
DAC021
DAC581
The recommended (or minimum) space requirements are as follows:
Optimum Environmental Conditions
Installing the Machine
Environments to Avoid
Permissible and recommended temperature and humidity ranges are as follows:
• White area: Permissible Range
• Gray area: Recommended Range
To avoid possible build-up of ozone, locate this machine in large well ventilated room that has an
air turnover of more than 30m3/hr/person.
• Areas exposed to direct sunlight or strong light
• Dusty areas
23
1. Getting Started
• Areas with corrosive gases
• Areas that are excessively cold, hot, or humid
• Areas directly exposed to currents of hot, cold, or room-temperature air from air conditioners
• Areas directly exposed to radiant heat from heaters
• Locations near air conditioners or humidifiers
• Locations near other electronic equipment
• Locations subject to frequent strong vibration
Ventilation
When you use this machine in a confined space without good ventilation for a long time or print
large quantities, you might detect an odd smell.
This might cause the output paper to also have an odd smell.
When you detect an odd smell, regularly ventilate in order to keep the workplace comfortable.
• Set up the machine so that it does not directly ventilate towards people.
• Ventilation should be more than 30 m3/hr/person.
New machine smell
When a machine is new, it might have a unique smell. This smell will subside in about one week.
When you detect an odd smell, sufficiently ventilate and circulate the air in the room.
Power requirements
•(mainly Europe and Asia) 220 - 240 V, 6 A, 50/60 Hz
•(mainly North America) 120 - 127 V, 11 A, 60 Hz
Please be sure to connect the power cord to a power source as above.
24
Installing Option
This section explains how to install options.
Attaching Paper Feed Unit
• Touching the prongs of the power cable's plug with anything metallic constitutes a fire and
electric shock hazard.
• It is dangerous to handle the power cord plug with wet hands. Doing so could result in electric
shock.
• Before installing or removing options, always disconnect the power cord plugs from the wall
outlet and allow time for the main unit to fully cool. Failing to take these precautions could result
in burns.
Installing Option
• The machine weighs approximately 23.8 kg (52.5 lb.). When moving the machine, use the
inset grips on both sides, and lift slowly in pairs. The machine will break or cause injury if
dropped.
• Lifting the paper feed unit carelessly or dropping may cause injury.
• Before moving the machine, unplug the power cord from the wall outlet. If the cord is
unplugged abruptly, it could become damaged. Damaged plugs or cords can cause an
electrical or fire hazard.
• Tray 1 is required to print using the optional paper feed unit. Without Tray 1, paper jams will occur.
• The machine must be lifted by two people.
• Do not hold the tray to lift the machine.
25
DAC047
DAC048
DAC020
1. Getting Started
1. Check that the package contains the paper feed unit.
2. Turn off the machine's power switch, and then unplug the machine's power cord from the
wall outlet.
3. Remove adhesive tapes from the optional paper feed unit.
26
4. Lift the machine using the inset grips on both sides of the machine.
DAC049
Installing Option
5. There are three upright pins on the optional paper feed unit. Align them with the holes on
the underside of the machine, and then carefully lower the machine.
6. After installing the optional paper feed unit, print the configuration page to check the
device configuration.
If it is installed properly, "Tray 2" will appear under "Paper Input" on the configuration page.
• After installing the optional paper feed unit, select Tray 2 in the printer driver. For details, see the
printer driver Help.
• If the new device is listed in the column of configuration options, it has been properly installed.
• If the optional paper feed unit is not installed properly, try to install it again by repeating the
procedure. If the problem persists, contact your sales or service representative.
• For details about printing the configuration page, see page 86 "List/Test Print Menu".
27
1. Getting Started
About Operation Tools
This section explains the operation tools of this machine.
Control Panel
The control panel contains a screen and keys for controlling the machine. Using the control panel, you
can configure the machine's various settings. For details about how to use the control panel, see
page 81 "Configuring the Machine Using the Control Panel".
Web Image Monitor
You can check the machine's status and configure its settings by accessing the machine via Web Image
Monitor. For details about how to use Web Image Monitor, see page 101 "Configuring the Machine
Using Web Image Monitor".
28
Loading...
+ 178 hidden pages
You need points to download manuals.
1 point = 1 manual.
You can buy points or you can get point for every manual you upload.