Quadra-Fire QFI30FB-C, QFI35FB-C Owner's Manual
Models:
R
QFI30FB-C
QFI35FB-C
Owner’s Manual
Installation and Operation
NOTICE
DO NOT DISCARD THIS MANUAL
• Important operating
and maintenance
instructions included.
WARNING:
FIRE OR EXPLOSION HAZARD
Failure to follow safety warnings exactly
could result in serious injury, death, or
property damage.
• DO NOT store or use gasoline or other fl am-
mable vapors and liquids in the vicinity of this
or any other appliance.
• What to do if you smell gas
- DO NOT try to light any appliance.
- DO NOT touch any electrical switch. DO
NOT use any phone in your building.
- Leave the building immediately.
• Read, understand and follow
these instructions for safe
installation and operation.
DO NOT
DISCARD
• Leave this manual with
party responsible for use
and operation.
DANGER
HOT GLASS WILL
CAUSE BURNS.
DO NOT TOUCH GLASS
UNTIL COOLED.
NEVER ALLOW CHILDREN
TO TOUCH GLASS.
A barrier designed to reduce the risk of
burns from the hot viewing glass is provided
with this appliance and shall be installed for
the protection of children and other at-risk
individuals.
- Immediately call your gas supplier from
a neighbor’s phone. Follow the gas supplier’s instructions.
- If you cannot reach your gas supplier, call
the fi re department.
• Installation and service must be performed
by a qualifi ed installer, service agency, or the
gas supplier.
In the Commonwealth of Massachusetts installation must be
performed by a licensed plumber or gas fi tter.
A CO detector shall be installed in the room where the
appliance in installed.
This appliance may be installed as an OEM
installation in manufactured home (USA
only) or mobile home and must be installed
in accordance with the manufacturer’s
instructions and the Manufactured Home
Construction and Safety Standard, Title 24
CFR, Part 3280 in the United States, or the
Standard for Installation in Mobile Homes,
CAN/CSA Z240 MH Series, in Canada.
This appliance is only for use with the type(s)
of gas indicated on the rating plate. This
appliance is not convertible for use with other
gases, unless a certifi ed kit is used.
1Quadra-Fire • QFI30FB-C, QFI35FB-C • 2221-901 Rev. S • 2/15
Read this manual before installing or operating this appliance.
Please retain this owner’s manual for future reference.
A. Congratulations
Congratulations on selecting a Quadra-Fire gas fi replace,
an elegant and clean alternative to wood burning fi replaces.
The Quadra-Fire gas fireplace you have selected is
designed to provide the utmost in safety, reliability, and
effi ciency.
As the owner of a new fi replace, you’ll want to read and
carefully follow all of the instructions contained in this Owner’s
Manual. Pay special attention to all cautions and warnings.
This Owner’s Manual should be retained for future
reference. We suggest that you keep it with your other
important documents and product manuals.
The information contained in this Owner’s Manual, unless
noted otherwise, applies to all models and gas control
systems.
Your new Quadra-Fire gas fi replace will give you years of
durable use and trouble-free enjoyment. Welcome to the
Quadra-Fire family of fi replace products!
We recommend that you record the following pertinent
Homeowner Reference Information
information about your fi replace.
Model Name: ___________________________________________ Date purchased/installed: __________________
Serial Number: __________________________________________ Location on fi replace: _____________________
Dealership purchased from: _______________________________ Dealer Phone: __________________________
Notes: _______________________________________________________________________________________
_____________________________________________________________________________________________
Listing Label Information/Location
Type of Gas
Gas and Electric
Information
Not for use with solid fuel.
(Ne doit pas entre utilise avec un combustible solide).
Type of Gas (Sorte De Gaz):
NATURAL GAS
Minimum Minimum Permissible Permissible
Approved Approved Minimum Minimum (De (De Gaz) Gaz) AcceptableAcceptable 0.00.0 in in w.c.w.c. (Po. (Po. Col. Col. d’eau)d’eau)
Maximum Maximum Pressure Pressure (Pression)(Pression) 0.00.0 in in w.c.w.c. (Po. (Po. Col. Col. d’eau)d’eau)
Maximum Maximum Manifold Manifold Pressure Pressure (Pression)(Pression) 0.00.0 in in w.c.w.c. (Po. (Po. Col. Col. d’eau)d’eau)
Minimum Minimum Manifold Manifold Pressure Pressure (Pression)(Pression) 0.00.0 in in w.c.w.c. (Po. (Po. Col. Col. d’eau)d’eau)
Total Total Electrical Electrical Requirements: Requirements: 000Vac, 000Vac, 00Hz., less than 00 Amperes
ALTITUDE:ALTITUDE: 0-0000 0-0000 FT.FT. 0000-0000FT.0000-0000FT.
MAX. MAX. INPUT I NPUT BTUH:BTUH: 00,00000,000 00,00000,000
MIN. MIN. INPUT INPUT BTUH:BTUH: 00,00000,000 00,00000,000
ORIFICE ORIFICE SIZE:SIZE: #XXXXX#XXXXX #XXXXX#XXXXX
The model information regarding your specifi c fi replace can be found on
the rating plate usually located in the control area of the fi replace.
R
Quadra-Fire, a brand of Hearth & Home Technologies
7571 215th Street West, Lakeville, MN 55044
This appliance must be installed in accordance with local codes, if any; if not, follow ANSI Z223.1
in the USA or CAN/CGA B149 installation codes. (Installer l’appareil selon les codes ou reglements
locaux ou, en l’absence de tels reglements, selon les codes d’installation
ANSI Z21XX-XXXX · CSA 2.XX-MXX
Gas Gas Supply Supply for for Purposes Purposes of of Input Input Adjustment.Adjustment.
IN IN CANADACANADA
Model:Model:
(Modele):(Modele):
SerialSerial
(Serie):(Serie):
MADE MADE IN IN USAUSA
XXXXXXXXXXXXXXXX
XXXXXXXXXXXXXXXX
Model Number
Serial Number
Quadra-Fire • QFI30FB-C, QFI35FB-C • 2221-901 Rev. S • 2/15 2
Safety Alert Key:
• DANGER! Indicates a hazardous situation which, if not avoided will result in death or serious injury.
• WARNING! Indicates a hazardous situation which, if not avoided could result in death or serious injury.
• CAUTION! Indicates a hazardous situation which, if not avoided, could result in minor or moderate injury.
• NOTICE: Used to address practices not related to personal injury.
Table of Contents
A. Congratulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
B. Limited Lifetime Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . 4
1 Listing and Code Approvals
A. Appliance Certifi cation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
B. Glass Specifi cations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
C. BTU Specifi cations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
D. High Altitude Installations . . . . . . . . . . . . . . . . . . . . . . . . . . 6
E. Non-Combustible Materials Specifi cation. . . . . . . . . . . . . . 6
F. Combustible Materials Specifi cation . . . . . . . . . . . . . . . . . 6
G. Electrical Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
User Guide
2 Operating Instructions
A. Gas Fireplace Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
B. Your Fireplace . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
C. Clear Space . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
D. Decorative Doors, Fronts and Surrounds . . . . . . . . . . . . . . 8
E. Fixed Glass Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
F. Remote Controls, Wall Controls and Wall Switches . . . . . . 8
G. IPI Battery Tray/Battery Installation . . . . . . . . . . . . . . . . . . 9
H. Control Module Operation . . . . . . . . . . . . . . . . . . . . . . . . . 9
I. Before Lighting Fireplace . . . . . . . . . . . . . . . . . . . . . . . . . 10
J. Lighting Instructions (IPI) . . . . . . . . . . . . . . . . . . . . . . . . . 11
K. After Appliance is Lit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
L. Frequently Asked Questions . . . . . . . . . . . . . . . . . . . . . . 12
3 Maintenance and Service
A. Maintenance Tasks-Homeowner . . . . . . . . . . . . . . . . . . . 13
B. Maintenance Tasks-Service Technician . . . . . . . . . . . . . . 14
Installer Guide
4 Getting Started
A. Typical Appliance System. . . . . . . . . . . . . . . . . . . . . . . . . 16
B. Design and Installation Considerations . . . . . . . . . . . . . . 17
C. Tools and Supplies Needed . . . . . . . . . . . . . . . . . . . . . . . 17
D. Inspect Appliance and Components . . . . . . . . . . . . . . . . . 17
5 Fireplace Size Requirements
A. Minimum Fireplace Opening . . . . . . . . . . . . . . . . . . . . . . 18
B. Mantel and Wall Projections . . . . . . . . . . . . . . . . . . . . . . . 20
6 Termination Locations
A. Vent Termination Minimum Clearances . . . . . . . . . . . . . . 21
7 Installation Preparation
A. Inspection and Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . 22
B. Flue Damper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
C. Gas Line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
D. Fireplace Conversion Notice . . . . . . . . . . . . . . . . . . . . . . 22
E. Electrical Outlet Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
F. Remote Control Confi guration . . . . . . . . . . . . . . . . . . . . . 22
8 Installing Vent Pipe and Appliance
A. Vent Limits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
B. Venting Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
C. Connecting Vent Pipe . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
D. Placing, Securing and Leveling the Appliance . . . . . . . . . 25
E. Installing Adaptor and Termination Cap . . . . . . . . . . . . . . 26
9 Gas Information
A. Fuel Conversion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
B. Gas Pressure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
C. Gas Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
D. High Altitude Installations . . . . . . . . . . . . . . . . . . . . . . . . . 27
10 Electrical Information
A. Wiring Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
B. IntelliFireTM Plus Ignition System Wiring . . . . . . . . . . . . . . 28
C. IPI Battery Tray/Battery Installation . . . . . . . . . . . . . . . . . 29
D. Control Module Operation . . . . . . . . . . . . . . . . . . . . . . . . 29
E. Programming the RC300 to the Control Module . . . . . . . 29
11 Finishing
A. Mantel and Wall Projections . . . . . . . . . . . . . . . . . . . . . . . 30
B. Remove the Shipping Materials . . . . . . . . . . . . . . . . . . . . 30
C. Inspect Firebox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
12 Appliance Setup
A. Remove Glass Assembly . . . . . . . . . . . . . . . . . . . . . . . . . 31
B. Remove the Shipping Materials . . . . . . . . . . . . . . . . . . . . 31
C. Inspect Firebox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
D. Clean the Appliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
E. Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
F. Place the Lava Rock . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
G. Ember Placement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
H. Install the Log Assembly. . . . . . . . . . . . . . . . . . . . . . . . . . 33
I. Fixed Glass Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
J. Air Shutter Setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
13 Troubleshooting
A. IntelliFire™ Plus Ignition System . . . . . . . . . . . . . . . . . . . 40
14 Reference Materials
A. Appliance/Decorative Front Dimension Diagrams . . . . . . 42
B. Vent Kits Components . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
C. Service Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
D. Contact Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
= Contains updated information.
3Quadra-Fire • QFI30FB-C, QFI35FB-C • 2221-901 Rev. S • 2/15
Parts Labor Gas Wood Pellet
EPA
Wood
Coal Electric Venting
XXXXXXX
All parts and material except as
covered by Conditions,
Exclusions, and Limitations
listed
Igniters, electronic components,
and glass
XXXXX Factory-installed blowers
X Firepots and burnpots
5 years 1 year X X Castings and baffles
7 years 3 years X X X
Manifold tubes,
HHT chimney and termination
10
years
1 year X Burners, logs and refractory
Limited
Lifetime
3 yearsXXXXX Firebox and heat exchanger
XXXXXXX
All replacement parts
beyond warranty period
Warranty Period
HHT Manufactured Appliances and Venting
1 Year
Components Covered
3 years
2 years
90 Days
B. Limited Lifetime Warranty
Hearth & Home Technologies
LIMITED LIFETIME WARRANTY
Hearth & Home Technologies, on behalf of its hearth brands (“HHT”), extends the following warranty for HHT
gas, wood, pellet, coal and electric hearth appliances that are purchased from an HHT authorized dealer.
WARRANTY COVERAGE:
HHT warrants to the original owner of the HHT appliance at the site of installation, and to any transferee taking ownership
of the appliance at the site of installation within two years following the date of original purchase, that the HHT appliance
will be free from defects in materials and workmanship at the time of manufacture. After installation, if covered components manufactured by HHT are found to be defective in materials or workmanship during the applicable warranty period,
HHT will, at its option, repair or replace the covered components. HHT, at its own discretion, may fully discharge all of its
obligations under such warranties by replacing the product itself or refunding the verified purchase price of the product
itself. The maximum amount recoverable under this warranty is limited to the purchase price of the product. This warranty
is subject to conditions, exclusions and limitations as described below.
WARRANTY PERIOD:
Warranty coverage begins on the date of original purchase. In the case of new home construction, warranty coverage
begins on the date of first occupancy of the dwelling or six months after the sale of the product by an independent,
authorized HHT dealer/ distributor, whichever occurs earlier. The warranty shall commence no later than 24 months
following the date of product shipment from HHT, regardless of the installation or occupancy date. The warranty period for
parts and labor for covered components is produced in the following table.
The term “Limited Lifetime” in the table below is defined as: 20 years from the beginning date of warranty coverage for
gas appliances, and 10 years from the beginning date of warranty coverage for wood, pellet, and coal appliances. These
time periods reflect the minimum expected useful lives of the designated components under normal operating conditions.
XXX
X Molded refractory panels
X
See conditions, exclusions, and limitations on next page.
4021-645G 2/15 Page 1 of 2
Quadra-Fire • QFI30FB-C, QFI35FB-C • 2221-901 Rev. S • 2/15 4
Ignition Modules
B. Limited Lifetime Warranty (continued)
WARRANTY CONDITIONS:
• This warranty only covers HHT appliances that are purchased through an HHT authorized dealer or distributor. A list of
HHT authorized dealers is available on the HHT branded websites.
• This warranty is only valid while the HHT appliance remains at the site of original installation.
• This warranty is only valid in the country in which the HHT authorized dealer or distributor that sold the appliance
resides.
• Contact your installing dealer for warranty service. If the installing dealer is unable to provide necessary parts, contact
the nearest HHT authorized dealer or supplier. Additional service fees may apply if you are seeking warranty service
from a dealer other than the dealer from whom you originally purchased the product.
• Check with your dealer in advance for any costs to you when arranging a warranty call. Travel and shipping charges
for parts are not covered by this warranty.
WARRANTY EXCLUSIONS:
This warranty does not cover the following:
• Changes in surface finishes as a result of normal use. As a heating appliance, some changes in color of interior and
exterior surface finishes may occur. This is not a flaw and is not covered under warranty.
• Damage to printed, plated, or enameled surfaces caused by fingerprints, accidents, misuse, scratches, melted items,
or other external sources and residues left on the plated surfaces from the use of abrasive cleaners or polishes.
• Repair or replacement of parts that are subject to normal wear and tear during the warranty period. These parts
include: paint, wood, pellet and coal gaskets, firebricks, grates, flame guides, batteries and the discoloration of glass.
• Minor expansion, contraction, or movement of certain parts causing noise. These conditions are normal and complaints related to this noise are not covered by this warranty.
• Damages resulting from: (1) failure to install, operate, or maintain the appliance in accordance with the installation
instructions, operating instructions, and listing agent identification label furnished with the appliance; (2) failure to
install the appliance in accordance with local building codes; (3) shipping or improper handling; (4) improper operation, abuse, misuse, continued operation with damaged, corroded or failed components, accident, or improperly/
incorrectly performed repairs; (5) environmental conditions, inadequate ventilation, negative pressure, or drafting
caused by tightly sealed constructions, insufficient make-up air supply, or handling devices such as exhaust fans or
forced air furnaces or other such causes; (6) use of fuels other than those specified in the operating instructions; (7)
installation or use of components not supplied with the appliance or any other components not expressly authorized
and approved by HHT; (8) modification of the appliance not expressly authorized and approved by HHT in writing;
and/or (9) interruptions or fluctuations of electrical power supply to the appliance.
• Non-HHT venting components, hearth components or other accessories used in conjunction with the appliance.
• Any part of a pre-existing fireplace system in which an insert or a decorative gas appliance is installed.
• HHT’s obligation under this warranty does not extend to the appliance’s capability to heat the desired space. Information is provided to assist the consumer and the dealer in selecting the proper appliance for the application. Consideration must be given to appliance location and configuration, environmental conditions, insulation and air tightness of
the structure.
This warranty is void if:
• The appliance has been over-fired or operated in atmospheres contaminated by chlorine, fluorine, or other damaging
chemicals. Over-firing can be identified by, but not limited to, warped plates or tubes, rust colored cast iron, bubbling,
cracking and discoloration of steel or enamel finishes.
• The appliance is subjected to prolonged periods of dampness or condensation.
• There is any damage to the appliance or other components due to water or weather damage which is the result of, but
not limited to, improper chimney or venting installation.
LIMITATIONS OF LIABILITY:
• The owner’s exclusive remedy and HHT’s sole obligation under this warranty, under any other warranty, express or
implied, or in contract, tort or otherwise, shall be limited to replacement, repair, or refund, as specified above. In no
event will HHT be liable for any incidental or consequential damages caused by defects in the appliance. Some states
do not allow exclusions or limitation of incidental or consequential damages, so these limitations may not apply to you.
This warranty gives you specific rights; you may also have other rights, which vary from state to state. EXCEPT TO
THE EXTENT PROVIDED BY LAW, HHT MAKES NO EXPRESS WARRANTIES OTHER THAN THE WARRANTY
SPECIFIED HEREIN. THE DURATION OF ANY IMPLIED WARRANTY IS LIMITED TO DURATION OF THE
EXPRESSED WARRANTY SPECIFIED ABOVE.
4021-645G 2/15 Page 2 of 2
5Quadra-Fire • QFI30FB-C, QFI35FB-C • 2221-901 Rev. S • 2/15
1
1
Listing and Code Approvals
A. Appliance Certifi cation
MODELS: QFI30FB-C, QFI35FB-C
LABORATORY: Underwriters Laboratories, Inc. (UL)
TYPE: Direct Vent Heater
STANDARD: ANSI Z21.88-2014 • CSA 2.33-2014
This product is listed to ANSI standards for “Vented Gas
Fireplace Heaters” and applicable sections of “Gas Burning Heating Appliances for Manufactured Homes and
Recreational Vehicles”, and “Gas Fired Appliances for
Use at High Altitudes”.
Quadra-Fire gas inserts are designed for installations into
solid fuel masonry or factory built fi replaces that have been
installed in accordance with the National, Provincial, State
and local building codes. Fireplaces are to be constructed
of non-combustible materials and, in the absence of local
or regional codes, meet criteria of NFPA 211. No additional
outside air source is required.
NOTICE: This installation must conform with local codes.
In the absence of local codes you must comply with the
National Fuel Gas Code, ANSI Z223.1-latest edition in
the U.S.A. and the CAN/CGA B149 Installation Codes in
Canada.
NOT INTENDED FOR USE AS A PRIMARY HEAT SOURCE.
This appliance is tested and approved as either supplemental room heat or as a decorative appliance. It should not be
factored as primary heat in residential heating calculations.
D. High Altitude Installations
NOTICE: If the heating value of the gas has been reduced,
these rules do not apply. Check with your local gas utility
or authorities having jurisdiction.
When installing above 2000 feet elevation:
• In the USA: Reduce input rate 4% for each 1000 feet
above 2000 feet.
• In CANADA: Reduce input rate 10% for elevations
between 2000 feet and 4500 feet. Above 4500 feet,
consult local gas utility.
Check with your local gas utility to determine proper
orifi ce size.
E. Non-Combustible Materials Specifi cation
Material which will not ignite and burn. Such materials are
those consisting entirely of steel, iron, brick, tile, concrete,
slate, glass or plasters, or any combination thereof.
Materials that are reported as passing ASTM E 136,
Standard Test Method for Behavior of Materials in
a Vertical Tube Furnace at 750 ºC shall be considered
non-combustible materials.
F. Combustible Materials Specifi cation
Materials made of or surfaced with wood, compressed paper, plant fi bers, plastics, or other material that can ignite
and burn, whether fl ame proofed or not, or plastered or
unplastered shall be considered combustible materials.
B. Glass Specifi cations
This appliance is equipped with 5 mm ceramic glass. Replace glass only with 5 mm ceramic glass. Please contact
your dealer for replacement glass.
C. BTU Specifi cations
Models
(U.S. or Canada)
QFI30FB-C (NG)
QFI30FB-C (LP)
QFI35FB-C (NG)
QFI35FB-C (LP)
US
(0-2000 FT)
CANADA
(2000-4500 FT)
US
(0-2000 FT)
CANADA
(2000-4500 FT)
US
(0-2000 FT)
CANADA
(2000-4500 FT)
US
(0-2000 FT)
CANADA
(2000-4500 FT)
Maximum
Input
BTU/h
36,000 17,000 33
33,250 16,750 34
36,000 19,000 50
31,000 15,500 51
40,000 20,000 31
37,000 19,250 32
38,000 19,000 49
35,000 17,000 50
Minimum
Input
BTU/h
Orifi ce
Size
(DMS)
G. Electrical Codes
NOTICE: This appliance must be electrically wired and
grounded in accordance with local codes or, in the absence
of local codes, with National Electric Code ANSI/NFPA
70-latest edition or the Canadian Electric Code CSA
C22.1.
• A 110-120 VAC circuit for this product must be protected
with ground-fault circuit-interrupter protection, in compliance
with the applicable electrical codes, when it is installed in
locations such as in bathrooms or near sinks.
Quadra-Fire • QFI30FB-C, QFI35FB-C • 2221-901 Rev. S • 2/15 6
2
2
Operating Instructions
User Guide
A. Gas Fireplace Safety
WARNING! DO NOT operate fi replace before reading
and understanding operating instructions. Failure
to operate fi replace according to operating instructions
could cause fi re or injury.
DANGER
HOT GLASS WILL
CAUSE BURNS.
DO NOT TOUCH GLASS
UNTIL COOLED.
NEVER ALLOW CHILDREN
TO TOUCH GLASS.
• Keep children away.
• CAREFULLY SUPERVISE children in same room
as fi replace.
• Alert children and adults to hazards of high
temperatures.
High temperatures may ignite clothing or other
fl ammable materials.
• Clothing, furniture, draperies, and other fl ammable
materials must not be placed on or near the
appliance.
A barrier designed to reduce the risk of burns from the
hot viewing glass is provided with this appliance and
shall be installed for the protection of children and other
at-risk individuals. DO NOT operate the appliance with
the barrier removed. If the barrier becomes damaged,
the barrier shall be replaced with the manufacturer’s
barrier for this appliance.
Contact your dealer or Hearth & Home Technologies if the
barrier is not present or help is needed to properly install one.
Young children should be carefully supervised when they
are in the same room as the appliance. Toddlers, young
children and others may be susceptible to accidental
contact burns.
• A physical barrier is recommended if there are at risk
individuals in the house.
• To restrict access to a fi replace or stove, install an
adjustable safety gate to keep toddlers, young children
and other at risk individuals out of the room and away
from hot surfaces.
• Install a switch lock or a wall/remote control with child
protection lockout feature.
• Keep remote controls out of reach of children.
• Never leave children alone near a hot fi replace, whether
operating or cooling down.
• Teach children to NEVER touch the fi replace.
• Consider not using the fi replace when children will be
present.
Contact your dealer for more information, or visit: www.
hpba.org/safety-information
To prevent unintended operation when not using your fi re-
place for an extended period of time (summer months,
vacation/trips, etc):
• Remove batteries from remote controls.
• Turn off wall controls.
• Turn off gas controls valve on standing pilot models.
B. Your Fireplace
WARNING! DO NOT operate fi replace before read-
ing and understanding operating instructions. Failure
to operate fi replace according to operating instructions
could cause fi re or injury.
APPLIANCE INSTALLED IN EXISTING
SOLID FUEL FIREPLACE
DECORATIVE DOORS
(NOT SHOWN)
SECTION 2.D.
FIXED GLASS ASSEMBLY
(NOT SHOWN)
SECTION 12.I.
CLEAR SPACE
SECTION 2.C.
HEARTH
BATTERY BACKUP
ACCESS
SECTION 2.G.
Figure 2.1 General Operating Parts
MANTEL
SECTION 5.B.
7Quadra-Fire • QFI30FB-C, QFI35FB-C • 2221-901 Rev. S • 2/15
C. Clear Space
WARNING! DO NOT place combustible objects in front
of the fi replace or block louvers. High temperatures may
start a fi re. See Figure 2.2.
Avoid placing candles and other heat-sensitive objects on
mantel or hearth. Heat may damage these objects.
APPLIANCE INSTALLED IN EXISTING
SOLID FUEL FIREPLACE
3 FT. IN FRONT OF FIREPLACE
CLEAR SPACE
E. Fixed Glass Assembly
See Section 12.I.
F. Remote Controls, Wall Controls and Wall
Switches
Follow the instructions supplied with the control installed
to operate your fi replace:
For safety:
• Install a switch lock or a wall/remote control with child
protection lockout feature.
• Keep remote controls out of reach of children.
See your dealer if you have questions.
Figure 2.2 Clear Space
D. Decorative Doors, Fronts and Surrounds
WARNING! Risk of Fire! Install ONLY doors, fronts or
surrounds approved by Hearth & Home Technologies.
Unapproved doors or fronts may cause appliance to overheat.
This appliance has been supplied with an integral
barrier to prevent direct contact with the fi xed glass
panel. DO NOT operate the appliance with the barrier
removed.
Contact your dealer or Hearth & Home Technologies if
the barrier is not present or help is needed to properly
install one.
For more information refer to the instructions supplied with
your decorative door or front.
Quadra-Fire • QFI30FB-C, QFI35FB-C • 2221-901 Rev. S • 2/15 8
G. IPI Battery Tray/Battery Installation
The IntelliFireTM Plus system has a battery backup option.
Battery longevity and performance will be affected by the
service temperatures of this appliance.
NOTICE: Batteries should only be used as a power source
in the event of an emergency such as an outage.
The removable battery tray is located in the lower left
corner of the appliance next to the lower glass clip. Remove
batteries from tray before sliding tray back into appliance.
See Figure 2.3.
A notch on the right side of the tray engages the tray with the
appliance. See Figure 2.4. To remove the tray, rotate the
left side of the tray outward and pull to the left to disengage
the notch. Place the batteries in the tray and return it to the
closed position with the notch engaged in the appliance.
Figure 2.3 Location of Battery Tray
NOTCH
H. Control Module Operation
1. The control module has an ON/OFF/REMOTE selector
switch that must be set. See Figure 2.6.
OFF Position: Appliance will ignore all power inputs and
will not respond to any commands from a wall switch or
remote. The unit should be in the OFF position during
installation, service, battery installation, fuel conversion,
and in the event that the control goes into LOCK-OUT
mode as a result of an error code.
ON Position: Appliance will ignite and run continuously
in the HI fl ame setting, with no adjustment in fl ame
output. This mode of operation is primarily used for
initial installation or power outage operation with battery
backup.
REMOTE Position: Appliance will initiate commands
from an optional wired wall switch and/or the wireless
remote (RC300).
2. If using a wired wall switch with the module in REMOTE
mode, the fl ame output can be adjusted with the HI/LO
selector switch on the module. See Figure 2.6. Note
that the fl ame HI/LO selector switch will become inactive
once an optional remote control (RC200/RC300) is
programmed to the control module. Note that the control
module will always ignite the fi replace on HI and remain
so for the initial 10 seconds of operation. If the HI/LO
is switched to the LO position, the fl ame output will
automatically drop to the lowest setting after the fl ame
has been established for 10 sec. After this 10 second
period, the fl ame can be adjusted from HI to LO with
the switch.
3. The control module has safety feature that automatically
shuts down the fi replace after 9 hours of continuous
operation without receiving a command from the RC300
remote.
4. If you intend to use both an optional wired wall switch
and the RC300 remote control to operate your fi replace,
the wall switch will override any commands given by
the remote.
Figure 2.4 Pull Left Side of Tray Out and Disengage Notch
Figure 2.5 Battery Tray Pulled Out
MODULE
FLAME HI/LOW
SWITCH
Figure 2.6 Control Module
INDICATOR LED
STATUS
SELECTOR
SWITCH
NG/LP GAS-TYPE
SELECTOR SWITCH
9Quadra-Fire • QFI30FB-C, QFI35FB-C • 2221-901 Rev. S • 2/15
5. Module Reset Switch
This module may lock-out under certain conditions.
When this occurs, the appliance will not ignite or
respond to commands. The module will go into lock-out
mode by emitting three audible beeps, then continuously
displaying a RED/GREEN error code at its status
indicator LED.
• Check battery tray. Remove batteries if installed.
Batteries should only be installed for use during power
outages. See Section G.
• Locate the module reset switch. (SeeFigure 2.7).
• Set the module reset switch to the RESET position.
• Wait fi ve (5) minutes to allow possible accumulated gas
to clear.
• Set the module reset switch to ON.
• Start the appliance.
WARNING! Risk of Explosion! DO NOT press the module reset switch more than one time within a fi ve minute
time period. Gas may accumulate in fi rebox. Call a quali-
fi ed service technician.
I. Before Lighting Fireplace
Before operating this fi replace for the fi rst time, have a
qualifi ed technician:
• Verify all shipping materials have been removed from
inside and/or underneath the fi rebox.
• Review proper placement of logs, ember material and/
or other decorative materials.
• Check the wiring.
• Check the air shutter adjustment.
• Ensure that there are no gas leaks.
• Ensure that the glass is sealed and in the proper position
and that the integral barrier is in place.
WARNING! Risk of Fire/Asphyxiation! DO NOT operate fi replace with fi xed glass assembly removed.
TM
This fi replace has an Intellifi re
Plus ignition system.
MODULE RESET SWITCH
Figure 2.7. Module Reset Switch
Nine Hour Safety Shutdown Feature
This appliance has a safety feature that automatically
shuts down the fi replace after 9 hours of continuous
operation without receiving a command from the
RC300 remote.
Quadra-Fire • QFI30FB-C, QFI35FB-C • 2221-901 Rev. S • 2/15 10
J. Lighting Instructions (IPI)
FOR YOUR SAFETY READ BEFORE LIGHTING
WARNING: If you do not follow these instructions exactly, a fi re or explosion may result causing property damage, personal injury or loss of life.
A. This appliance is equipped with an intermittent pilot ignition (IPI) device which
automatically lights the burner. DO NOT try to light the burner by hand.
B. BEFORE LIGHTING, smell all around the appliance area for gas. Be sure to smell
next to the fl oor because some gas is heavier than air and will settle on the fl oor.
WHAT TO DO IF YOU SMELL GAS
• DO NOT try to light any appliance.
• DO NOT touch any electric switch; do not use any phone in your building.
• Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.
• If you cannot reach your gas supplier, call the fi re department.
C. Use only your hand to push in or turn the gas control knob. Never use tools. If
the knob will not push in or turn by hand, DO NOT try to repair it, call a qualifi ed
service technician. Force or attempted repair may result in a fi re or explosion.
D. DO NOT use this appliance if any part has been under water. Immediately call
a qualifi ed service technician to inspect the appliance and to replace any part of
the control system and any gas control which has been under water.
LIGHTING INSTRUCTIONS (IPI)
1. This appliance is equipped with an ignition device which
automatically lights the burner. DO NOT try to light the burner by hand.
GAS
VALVE
2. Wait fi ve (5) minutes to clear out any gas. Then smell for gas, including near the
fl oor. If you smell gas, STOP! Follow “B” in the Safety Information located on the
top of this label. If you do not smell gas, go to next step.
3. To light the burner:
Equipped with wall switch: Turn ON/OFF switch to ON.
Equipped with remote or wall control: Press ON or FLAME button.
Equipped with thermostat: Set temperature to desired setting.
4. If the appliance does not light after three tries, call your service technician or gas
supplier.
TO TURN OFF GAS TO APPLIANCE
1. Equipped with wall switch: Turn ON/OFF switch to OFF.
Equipped with remote or wall control: Press OFF button.
Equipped with thermostat: Set temperature to lowest setting.
2. Service technician should turn off electric power to the control when performing
service.
DANGER
HOT GLASS WILL CAUSE BURNS.
DO NOT TOUCH GLASS UNTIL COOLED.
NEVER ALLOW CHILDREN TO TOUCH GLASS.
A barrier designed to reduce the risk of burns from the hot viewing glass is provided with this
appliance and shall be installed for the protection of children and other at-risk individuals.
WARNING:
DO NOT CONNECT LINE VOLTAGE (110/120 VAC OR 220/240 VAC) TO THE CONTROL VALVE.
Improper installation, adjustment, alteration, service or maintenance can cause
injury or property damage. Refer to the owner’s information manual provided with
this appliance. For assistance or additional information, consult a qualifi ed installer,
service agency or the gas supplier.
This appliance needs fresh air for safe operation and must be installed so there are
provisions for adequate combustion and ventilation air.
If not installed, operated, and maintained in accordance with the manufacturer’s instructions, this product could expose you to substances in fuel or fuel combustion which
are known to the State of California to cause cancer, birth defects, or other reproductive
harm.
Keep burner and control compartment clean. See installation and operating instructions accompanying appliance.
Hearth & Home Technologies fi replace, please refer to www.fi replaces.com.
For additional information on operating your
CAUTION:
Hot while in operation. DO NOT touch. Keep children, clothing, furniture, gasoline
and other liquids having fl ammable vapors away.
DO NOT operate the appliance with fi xed glass assembly removed, cracked or
broken. Replacement of the fi xed glass assembly should be done by a licensed or
qualifi ed service person.
NOT FOR USE WITH SOLID FUEL
For use with natural gas and propane. A conversion kit, as supplied by the manufacturer, shall be used to convert this appliance to the alternate fuel.
Also Certifi ed for Installation in a Bedroom or a Bedsitting Room.
This appliance must be installed in accordance with local codes, if any; if none,
follow the National Fuel Gas Code, ANSIZ223.1/ NFPA 54, or the National Gas and
Propane Installation code, CSA B149.1.
593-913i
11Quadra-Fire • QFI30FB-C, QFI35FB-C • 2221-901 Rev. S • 2/15
K. After Appliance is Lit
Initial Break-in Procedure
• The appliance should be run three to four hours
continuously on high.
• Turn the appliance off and allow it to completely cool.
• Remove fi xed glass assembly. See Section 12.I.
• Clean fi xed glass assembly. See Section 3.
• Replace the fi xed glass assembly and run continuously
on high an additional 9 hours.
This cures the materials used to manufacture the fi re-
place.
NOTICE! Open windows for air circulation during appliance break-in.
• Some people may be sensitive to smoke and odors.
• Smoke detectors may activate.
L. Frequently Asked Questions
ISSUE SOLUTIONS
Condensation on the glass
Blue fl ames
Odor from appliance
Film on the glass
Metallic noise
Is it normal to see the pilot fl ame burn
continually?
This is a result of gas combustion and temperature variations. As the appliance warms, this
condensation will disappear.
This is a result of normal operation and the fl ames will begin to yellow as the appliance is al-
lowed to burn for 20 to 40 minutes.
When fi rst operated, this appliance may release an odor for the fi rst several hours. This is
caused by the curing of the paint and the burning off of any oils remaining from manufacturing.
Odor may also be released from fi nishing materials and adhesives used around the appliance.
This is a normal result of the curing process of the paint and logs. Glass should be cleaned
within 3 to 4 hours of initial burning to remove deposits left by oils from the manufacturing
process. A non-abrasive cleaner such as gas fi replace glass cleaner may be necessary. See
your dealer.
Noise is caused by metal expanding and contracting as it heats up and cools down, similar to
the sound produced by a furnace or heating duct. This noise does not affect the operation or
longevity of the appliance.
In an intermittent pilot ignition system (IPI), the pilot fl ame should turn off when appliance is
turned off. Some optional control systems available with IPI models may allow pilot fl ame to
remain lit.
Quadra-Fire • QFI30FB-C, QFI35FB-C • 2221-901 Rev. S • 2/15 12
3
3
Maintenance and Service
Any safety screen or guard removed for servicing must be
replaced prior to operating the appliance.
When properly maintained, your appliance will give you
many years of trouble-free service. We recommend annual service by a qualifi ed technician.
A. Maintenance Tasks-Homeowner
Installation and repair should be done by a qualifi ed techni-
cian only. The appliance should be inspected before use
and at least annually by a professional service person.
The following tasks may be performed annually by the
homeowner. If you are uncomfortable performing any of
the listed tasks, please call your dealer for a service appointment.
More frequent cleaning may be required due to lint from
carpeting or other factors. The control compartment,
burner and circulating air passageway of the appliance
must be kept clean.
CAUTION! Risk of Burns! The appliance should be
turned off and cooled before servicing.
Glass Cleaning
Frequency: Seasonally
By: Homeowner
Tools Needed: Protective gloves, glass cleaner, drop
cloth and a stable work surface.
CAUTION! Handle fi xed glass assembly with care.
Glass is breakable.
• Avoid striking, scratching or slamming glass
• Avoid abrasive cleaners
• DO NOT clean glass while it is hot
• Prepare a work area large enough to accommodate fi xed
glass assembly and door frame by placing a drop cloth
on a fl at, stable surface.
Note: Fixed glass assembly and gasketing may have residue that can stain carpeting or fl oor surfaces.
• Remove door or decorative front from appliance and set
aside on work surface.
• See Section 12.I for instructions to remove fi xed glass
assembly.
• Clean glass with a non-abrasive commercially available
cleaner.
- Light deposits: Use a soft cloth with soap and water
- Heavy deposits: Use commercial fireplace glass
cleaner (consult with your dealer)
• Carefully set fi xed glass assembly in place on appliance.
Hold glass in place with one hand and secure glass
latches with the other hand.
• Reinstall door or decorative front.
Doors, Surrounds, Fronts
Frequency: Annually
By: Homeowner
Tools needed: Protective gloves, stable work surface
• Assess condition of screen and replace as necessary.
• Inspect for scratches, dents or other damage and repair
as necessary.
• Check that louvers are not blocked.
• Vacuum or dust surfaces.
Remote Control
Frequency: Seasonally
By: Homeowner
Tools needed: Replacement batteries and remote con-
trol instructions.
• Locate remote control transmitter and receiver.
• Verify operation of remote. Refer to remote control
operation instructions for proper calibration and setup
procedure.
• Place batteries as needed in remote transmitters and
battery-powered receivers.
• Place remote control out of reach of children.
If not using your fi replace for an extended period of time
(summer months, vacations/trips, etc), to prevent unintended operation:
• Remove batteries from remote controls.
13Quadra-Fire • QFI30FB-C, QFI35FB-C • 2221-901 Rev. S • 2/15
Venting
Frequency: Seasonally
By: Homeowner
Tools needed: Protective gloves and safety glasses.
• Inspect venting and termination cap for blockage or
obstruction such plants, bird nests, leaves, snow, debris,
etc.
• Verify termination cap clearance to subsequent construction (building additions, decks, fences, or sheds). See
Section 6.
• Inspect for corrosion or separation.
• Verify weather stripping, sealing and fl ashing remains
intact.
• Inspect draft shield to verify it is not damaged or missing.
B. Maintenance Tasks-Service Technician
The following tasks must be performed by a qualifi ed
technician.
Gasket Seal and Glass Assembly Inspection
Frequency: Annually
By: Service Technician
Tools needed: Protective gloves, drop cloth and a stable
work surface.
• Inspect gasket seal and its condition.
• Inspect fi xed glass assembly for scratches and nicks that
can lead to breakage when exposed to heat.
• Confi rm there is no damage to glass or glass frame.
Replace as necessary.
• Verify that fi xed glass assembly is properly retained and
attachment components are intact and not damaged.
Replace as necessary.
• Remove all foreign objects.
• Verify unobstructed air circulation.
Firebox
Frequency: Annually
By: Service Technician
Tools needed: Protective gloves, sandpaper, steel wool,
cloths, mineral spirits, primer and touch-up paint.
• Inspect for paint condition, warped surfaces, corrosion
or perforation. Sand and repaint as necessary.
• Replace appliance if fi rebox has been perforated.
Surface cracking or crazing of fi rebrick material is normal
and expected. All cracks are acceptable and do not require
replacement of the unit or the fi rebox with the exception of:
• Cracks compromising the surface plane of the fi rebox.
See Figure 3.1.
Figure 3.1 Surface plane of fi rebox is comprised and should be
replaced.
Logs
Frequency: Annually
By: Service Technician
Tools needed: Protective gloves.
• Inspect for damaged or missing logs. Replace as necessary.
Refer to Section 12 for log placement instructions.
• Verify correct log placement and no fl ame impingement
causing sooting. Correct as necessary.
Control Compartment and Firebox Top
Frequency: Annually
By: Service Technician
Tools needed: Protective gloves, vacuum cleaner, dust
cloths
• Vacuum and wipe out dust, cobwebs, debris or pet hair.
Use caution when cleaning these areas. Screw tips that
have penetrated the sheet metal are sharp and should
be avoided.
Quadra-Fire • QFI30FB-C, QFI35FB-C • 2221-901 Rev. S • 2/15 14
Light Bulbs
Frequency: As needed
By: Service Technician
Tools needed: Protective gloves, replacement light
bulbs. 1/4 in. nut driver.
• Remove the glass frame. See Section 12.I.
• Remove the logs, grate, and burner.
• Remove the two ember glass retainer tabs.
• Remove the ember glass.
• Replace light bulb.
• Reassemble components in reverse order of disassembly.
Burner Ignition and Operation
Frequency: Annually
By: Service Technician
Tools needed: Protective gloves, vacuum cleaner, whisk
broom, fl ashlight, voltmeter, indexed drill bit set, and a
manometer.
• Verify burner is properly secured and aligned with pilot
or igniter.
• Clean off burner top, inspect for plugged ports, corrosion
or deterioration. Replace burner if necessary.
• Replace Glowing embers with new dime-size pieces.
DO NOT block ports or obstruct lighting paths. Refer to
Section 12 for proper ember placement.
• Verify batteries have been removed from battery back-up
IPI systems to prevent premature degradation due to
long term heat exposure.
• Check for smooth lighting and ignition carryover to all
ports. Verify that there is no ignition delay.
• Inspect for lifting or other fl ame problems.
• Verify air shutter setting is correct. See Section 12 for
required air shutter setting. Verify air shutter is clear of
dust and debris.
• Inspect orifi ce for soot, dirt and corrosion. Verify orifi ce
size is correct. See Service Parts List for proper orifi ce
sizing.
• Verify manifold and inlet pressures. Adjust regulator as
required.
• Inspect pilot fl ame pattern and strength. See Figure 3.2
for proper pilot fl ame pattern. Clean or replace orifi ce
spud as necessary.
• Inspect IPI fl ame sensing rod for soot, corrosion and
deterioration. Polish with fi ne steel wool or replace as
required.
• Verify that there is not a short in fl ame sense circuit by
checking continuity between pilot hood and fl ame sense
rod. Replace pilot as necessary.
Figure 3.2 IPI Pilot Flame Patterns
15Quadra-Fire • QFI30FB-C, QFI35FB-C • 2221-901 Rev. S • 2/15
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