Panasonic KX-TSC14W, KX-TSC14B User Manual

Integrated Telephone System

Operating Instructions

Model No. KX-TSC14B

KX-TSC14W

Pulse-or-tone dialing capability

Preparation Basic Operation Advanced Operation Useful Information

KX-TSC14W

Caller ID Compatible

PLEASE READ BEFORE USE AND SAVE.

Panasonic World Wide Web address: http://www.panasonic.com

for customers in the USA or Puerto Rico

2 LINE

Before Initial Use

Please read IMPORTANT SAFETY INSTRUCTIONS on pages 48–49 before use. Read and understand all instructions.

Thank you for purchasing your new Panasonic integrated telephone.

Caller ID and Call Waiting Service, where available, are telephone company services. After subscribing to Caller ID, this phone will display a caller’s name and phone number. Call Waiting Caller ID, which displays a second caller’s name and phone number while the user is on another call, requires a subscription to both Caller ID and Call Waiting.

Attach your purchase receipt here.

For your future reference

Serial No. Date of purchase

(found on the bottom of the unit)

Name and address of dealer

Accessories (included) To order, call 1-800-332-5368.

∑ AC Adaptor . . . . . . . . . . . . one

(p. 8) Order No. KX-TCA1-G

∑ 4-Wire Telephone Line Cord

with Green Plugs . . . . . . . . one

(p. 9, 10)

∑ 2-Wire Telephone Line Cord

with Transparent Plugs. . . . one

(p. 10)

∑ Handset . . . . . . . . . . . . . . . one

(p. 8) Order No. PQJXE0401Z (Black)

PQJXE0211Z (White)

∑ Handset Cord. . . . . . . . . . . one

(p. 8) Order No. PQJA10126X (Black)

PQJA10126Z (White)

Contents

Preparation

Location of Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Connecting the Handset/AC Adaptor . . . . . . . . . . . . . . . . . . . . . 18

Connecting the Telephone Line Cord . . . . . . . . . . . . . . . . . . . . . 9

Connecting a Communication Device . . . . . . . . . . . . . . . . . . . . 11

Setting the LCD Contrast . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Selecting the Dialing Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Selecting the Line Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Programming Summary of Preparations . . . . . . . . . . . . . . . . . . 15

Time and Date Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Selecting the Ringer Volume. . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Basic Operation

Making Calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Answering Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Advanced Operation

Using the Other Line During a Conversation . . . . . . . . . . . . . . 22

Conference Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Caller ID Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Using the Caller List. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Viewing the Caller List. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Calling Back from the Caller List . . . . . . . . . . . . . . . . . . . . . . . . 28

Editing a Caller’s Phone Number. . . . . . . . . . . . . . . . . . . . . . . . 29

Storing Caller List Phone Number

in the Speed Dialer Memory . . . . . . . . . . . . . . . . . . . . . . . . . 30

Erasing Caller List Information . . . . . . . . . . . . . . . . . . . . . . . . . 31

Speed Dialer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Storing Phone Numbers in the Speed Dialer Memory . . . . . . . . 32

Dialing a Stored Number. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Voice Mail Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Storing an Access Number in Your Voice Mail . . . . . . . . . . . . . 35

Setting the Voice Mail Tone . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Listening to Voice Mail Message(s). . . . . . . . . . . . . . . . . . . . . . 37

Special Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

For Call Waiting Service Users . . . . . . . . . . . . . . . . . . . . . . . . . 38

FLASH Button. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Temporary Tone Dialing

(For Rotary or Pulse Service Users) . . . . . . . . . . . . . . . . . . . 40

How to Use the PAUSE Button

(For Analog PBX Line/Long Distance Service Users) . . . . . . . 40

Line Selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Incoming Call Tone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Useful Information

Using an Optional Headset . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Connecting an Optional Headset to the Unit . . . . . . . . . . . . . . . 43

Making/Answering Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Wall Mounting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Before Requesting Help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . 48

FCC and Other Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Preparation Basic Operation Advanced Operation Useful Information

Location of Controls

Display (p. 7)

(FUNCTION/EXIT) Button (p. 15, 26)

(CLEAR) Button (p. 31)

(VOICE\MAIL) Button (p. 34)

(TONE) Button (p. 40)

(CONF) (Conference) Button (p. 23)

Headset Jack (p. 43)

MIC (Microphone) (p. 19)

Button and Indicator (p. 19, 44)

Navigator Key ((^), (_), (ﬁ), (ﬂ) OK/EDIT) (p. 15, 26)

(AUTO) Button (p. 30, 32, 33)

(REDIAL/PAUSE) Button

(p. 20, 40)

(FLASH/CALLWAIT) Button (p. 38, 39)

(HOLD) Button (p. 20, 22)

(LINE\1) Button and Indicator (p. 19, 20, 22)

(LINE\2/DATA) Button and Indicator (p. 19, 20, 22)

ABC DEF

JKL

GHI MNO

TUV

PQRS

WXYZ

OPER

FLASH/CALLWAIT

HEADSET

MIC

SP-PHONE

REDIAL/PAUSE

TONE

FUNCTION

EXIT

CLEAR

AUTO

VOICE MAIL

EDIT

LINE

HOLD

LINE

DATA

CONF

LINE

LOUD/

Display

12:34AM5/21

10 NEW CALLS

In the standby mode, the display shows the current time and date, and the number of new calls.

12:00AM1/1

NO ITEMS STORED

If the display continuously shows “12:00AM1/1” or “0:00 1/1”, the

clock needs adjusting (p. 16, 17).

11:50AM11/24

0-000-01-06-35

During a conversation, the display shows the length of the call (Ex. 1 hour, 6 minutes and 35 seconds).

10:50AM11/23

LINE 2

1-123-456-7890

JOHN SMITH

When a call is received, the display shows the caller’s number, name and the called line after the ﬁrst ring.

10:50AM11/23 x3

10 NEW CALLS

The display shows the voice mail message(s) is/are received.

Ex. Handset volume level: 4

11:50AM11/24

0-000-00-00-12

∑∑∑∑

Ex. Speaker volume level: 8

11:50AM11/24

0-000-00-00-12

∑∑∑∑∑∑∑∑

The display shows the volume level. You can select: —4 levels (1–4) while using the

handset (p. 20).

—12 levels (1–12) while using the

speakerphone (p. 20).

11:50AM11/24

____

NO ITEMS STORED

The Caller List is empty.

11:50AM11/24 x3

LINE 1

1-111-444-7777

TINA ROBINSON

This is a display from the Caller List. The display shows: —the time and date of the last call

(Ex. Nov. 24, 11:50 AM),

—the number of times called (Ex.

3 times),

—the caller information is new and

has not been viewed (“ ” is

displayed), —the called line, —the caller’s number and —the caller’s name.

Preparation

Settings

Handset Cord

Handset

Power Outlet (AC 120 V, 60 Hz)

AC Adaptor

Fasten the AC adaptor cord to prevent it from being disconnected.

Hook

Connecting the Handset/AC Adaptor

≥USE ONLY WITH Panasonic AC ADAPTOR KX-TCA1 (Order No. KX-TCA1-G). ≥Use only a Panasonic Handset for the KX-TSC14B or KX-TSC14W. ≥The AC adaptor must remain connected at all times. (It is normal for the adaptor

to feel warm during use.)

≥During a power failure the unit will work as a standard telephone on the Line 1,

but the following features will not work. —Caller ID services —speakerphone —line indicators —LCD display

TO HANDSET

Connecting the Telephone Line Cord

4-Wire Telephone Line Cord

with GREEN Plugs

Two-Line Telephone Jack (RJ14C)

GREEN plug

Fasten the telephone line cord to prevent it from being disconnected.

Hook

Connect the telephone line cord(s) to the unit as follows.

To connect a two-line telephone jack

“

Preparation

LINE 1/2

LINE2/DATA

“

Single-Line Telephone Jack (RJ11C)

LINE 2

LINE 1

GREEN plug

LINE2/DATA

LINE 1/2

4-Wire Telephone Line Cord

with GREEN Plugs

Hooks

Fasten the telephone line cords to prevent them from being disconnected.

2-Wire Telephone Line Cord with

TRANSPARENT Plugs

TRANSPARENT

plug

Single-Line Telephone Jack (RJ11C)

2-Wire Telephone Line Cord with

TRANSPARENT Plugs

TRANSPARENT

plug

Fasten the telephone line cord to prevent it from being disconnected.

Settings

To connect two single-line telephone jacks

LINE2/DATA

LINE 1/2

If you use the unit only as a single-line telephone

Hook

LINE 1/2

≥For this connection, you can only use LINE 1.

LINE 1/2

LINE2/DATA

“

≥Computer ≥Modem ≥Fax ≥Answering Machine

2-Wire Telephone Line Cord

with TRANSPARENT Plugs

4-Wire Telephone Line Cord with GREEN Plugs

TRANSPARENT plug

Two-Line Telephone Jack (RJ14C)

Connecting a Communication Device

After connecting the telephone line cord to a two-line telephone jack, you can connect a communication device (computer, modem, fax, answering machine, etc.) through this unit using the LINE 2/DATA jack (—Data

Port).

Preparation

≥If the LINE 2/DATA indicator lights, the communication device is in use. Use

LINE 1 to make a call. Otherwise the communication device may not operate properly.

LINE2/DATA

LINE 1/2

“

Settings

Setting the LCD Contrast

You can select the LCD contrast level from 1 to 6 by programming. Your phone comes from the factory set to 3.

Make sure that the handset is on the cradle, the AC adaptor is connected and the SP-PHONE/HEADSET indicator light is off.

Press (FUNCTION/EXIT).

Press (_) or (^) repeatedly until “LCD

CONTRAST ?” is displayed.

Press (ﬂ) OK/EDIT.

≥The current setting is displayed.

Press (_) or (^) to select the desired

LCD contrast level.

≥Each time you press (_) or (^), the level

will change on the display.

Press (ﬂ) OK/EDIT.

≥The display will return to step 2. To return

to the standby mode, press (FUNCTION/EXIT) or wait for 60 seconds.

9:30PM12/27

SAVE AUTO# ?

9:30PM12/27

LCD CONTRAST ?

9:30PM12/27

∑∑∑

___

“

Selecting the Dialing Mode

You can select the dialing mode by programming. If you have touch tone service, set to “TONE”. If rotary or pulse service is used, set to “PULSE”. Your phone comes from the factory set to “TONE”.

Make sure that the handset is on the cradle, the AC adaptor is connected and the SP-PHONE/HEADSET indicator light is off.

Preparation

Press (FUNCTION/EXIT).

11:50AM11/24

SAVE AUTO# ?

Press (_) or (^) repeatedly until “SET

DIAL MODE ?” is displayed.

Press (ﬂ) OK/EDIT.

11:50AM11/24

SET DIAL MODE ?

11:50AM11/24

TONE 1=SAVE

Press (_) or (^) to select “TONE” or

“PULSE”.

Press (ﬂ) OK/EDIT (SAVE key).

≥A beep sounds. ≥The display will return to step 2. To return

to the standby mode, press (FUNCTION/EXIT) or wait for 60 seconds.

≥You can exit the programming mode any time by pressing (FUNCTION/EXIT).

“

Settings

Selecting the Line Mode

If a line is connected to a low voltage system such as a PBX, set to “B”. If not, the line indicator will not operate properly. Both lines are preset to “A”.

Make sure that the handset is on the cradle, the AC adaptor is connected and the SP-PHONE/HEADSET indicator light is off.

Press (FUNCTION/EXIT).

Press (_) or (^) repeatedly until “SET

LINE MODE ?” is displayed.

Press (ﬂ) OK/EDIT.

Press (_) or (^) to select the desired

line, “LINE1” or “LINE2”. Press (ﬂ) OK/EDIT (NEXT key).

Press (_) or (^) to select the desired

line mode.

Press (ﬂ) OK/EDIT (SAVE key).

≥A beep sounds. ≥The display will return to step 2. To

program the other line, start from step 3. To return to the standby mode, press (FUNCTION/EXIT) or wait for 60 seconds.

11:50AM11/24

SAVE AUTO# ?

11:50AM11/24

SET LINE MODE ?

11:50AM11/24

LINE 1

LINE1 1=NEXT

11:50AM11/24

LINE 1

LINE2 1=NEXT

11:50AM11/24

LINE 1

=SAVE

≥You can exit the programming mode any time by pressing (FUNCTION/EXIT).

Programming Summary of Preparations

You can program the following functions. The display shows the programming instructions. See the corresponding pages for function details.

Make sure that the handset is on the cradle, the AC adaptor is connected and the SP-PHONE/HEADSET indicator light is off.

Press (FUNCTION/EXIT).

Press (_) or (^) repeatedly until the desired function is displayed.

≥To store phone numbers in the speed dialer memory, see page 32. ≥To adjust the time and date, see page 16. ≥To store a voice mail access number, see page 35. ≥To set the voice mail tone, see page 36. ≥To change the line selection, see page 41. ≥To select the dialing mode, see page 13. ≥To turn on/off the incoming call tone, see page 42. ≥To select the ﬂash time, see page 39. ≥To select the ringer volume, see page 18. ≥To select the line mode, see page 14. ≥To change the LCD contrast setting, see page 12.

“

Preparation

Press (ﬂ) OK/EDIT to go to the next step.

≥You can exit the programming mode any time by pressing (FUNCTION/EXIT).

“

Display

Military time

(Blank display)

Option

Settings

Time and Date Adjustment

You can select AM/PM or military time by programming.

Make sure that the handset is on the cradle, the AC adaptor is connected and the SP-PHONE/HEADSET indicator light is off.

Press (FUNCTION/EXIT).

Press (_) or (^) repeatedly until “SET

CLOCK ?” is displayed.

Press (ﬂ) OK/EDIT.

Enter the current time (hour and

minute) using a 4-digit number. (Ex. To set 9:30, enter “0930”.)

≥For AM/PM setting:Enter numbers

between 0100 and 1259. For military time: Enter numbers between 0000 and 2359.

Press (ﬂ) OK/EDIT.

≥If numbers between 0000 and 0059, or

1300 and 2359 are entered, the time will automatically be set using the military time. Skip steps 6 and 7 and go to step 8.

12:00AM1/1

SAVE AUTO# ?

12:00AM1/1

SET CLOCK ?

12:00AM01/01

0000

ENTER TIME

09:30AM01/01

0000

ENTER TIME

09:30AM01/01

0000

#=AM/PM

Press (#) to select “AM”, “PM” or

military time. (Ex. You select “PM”.)

≥Each time you press (#), the selection will change on the display.

09:30PM01/01

0000

#=AM/PM

AM/PM Military Time

12:00AM–11:59 12:00PM–11:59

0:00–11:59

12:00–23:59

+ 36 hidden pages