Panasonic DP-2000 User Manual

English

Digital Copier

Operating Instructions (For Internet Fax)

DP-2000

Options DA-AR250/AS200/DS200/DS210/FG230/FG231/FK200/FK210/FS200/MD200 D A-NE200/PC 200/PC2 10/SM08B/SM16B /SM28B /UC200/XN 200/XT200; UE-410 047/410048 /403171

GETTING TO

KNOW YOUR

MACHINE

INSTALLING

YOUR MACHINE

PROGRAMMING

YOUR MACHINE

BASIC

OPERATIONS

ADVANCED

FEATURES

NETWORK

FEATURES

PRINTOUT

JOURNALS AND

PROBLEM

SOLVING

LISTS

Before operating this equipment, please read these instructions completely and keep these operating instructions for future reference.

APPENDIX

IMPORTANT INFORMATION

When requesting infor mation, supplies or ser vice, always refer to the model and ser ial number of your machine. The model and serial number plate (Main Name Plate) is located on the ma chine as shown below. For your convenience, space is provided below to record information you may need in the future for

reference or troubleshooting. Model No. Serial Date of Purchase

Dealer Address Telephone Number ( ) – Supplies Telephone Number ( ) – Service Telephone Number ( ) –

For the total system to work properly via LAN, certain information and additional parameters must be set. Please contact your network administrator for the required information and connection to the LAN.

User Information

Company Name: Address: Dept.: City: State: Zip Code: Tel. No.: Fax No.:

Internet Parameters

IP Address: Subnet Mask: SMTP Server Name: or SMTP Server IP Address: Default Router IP Address: Email Address: DNS Server IP Address: POP Server Name: or POP Server IP Address: POP User Name: POP Passw ord : Host Name:

(for security, do not write it in - but keep it in a safe place)

(See page 26)

Model and Serial Number

Copyright © 2000 by Ma tsu sh ita G raphic Comm uni ca tion Systems, Inc. All rights reserved. Unauthorized copy ing and distribution is a v iol ati on of law. Printed in Japan. The contents of these Operating Instructions are subject to change without notice.

Table of Contents

Getting to Know Your Machine

Safety Information Function Key Control Panel Pre Installation Information

Internet Communication Features

Important Information

Connecting the LAN Cables

..................................................................................................................................... 6

.............................................................................................................................................. 9

............................................................................................................................................. 10

...................................................................................................................... 12

■

Setup as SMTP mail server ........................................................................... 13

■

Setup as POP3 Client .................................................................................... 14

■

Internet Fax Transmission ............................................................................. 17

■

Internet Mail Reception .................................................................................. 17

■

Inbound Routing ............................................................................................ 18

■

Fax Forward ................................................................................................... 19

■

Network Scanner ........................................................................................... 19

■

Network Printer .............................................................................................. 20

■

Relayed Transmission ................................................................................... 21

............................................................................................................................... 22

■

Differences between Internet Fax and Regular Fax ...................................... 22

■

Transmitted Document Confirmation .............................. ...... ....... ...... ....... ..... 22

■

DP-2000 Cannot Make a Phone Call via LAN ............................................... 22

■

Dual Port Communication .............................................................................. 22

■

Transmission Resolution ............................................................................... 22

■

Internet Mail Reception .................................................................................. 22

■

Sending Document Size via LAN ................................................................... 23

■

Sending a Document to a PC via LAN ........................................................... 23

■

Internet Relayed Transmission ...................................................................... 23

..................................................................................................................... 24

........................................................................................................... 17

Installing Your Mac hine

User Parameters Setting the Internet Parameters Programming or Retrieving Parameters via Email

........................................................................................................................................ 25

■

Setting the User (Internet) Parameters .......................................................... 25

■

............................................................................................................... 26

Setting the User Parameters for the LAN Interface ....................................... 26

................................................................................. 27

Using Email to Program or Retrieve Parameters ........................................... 27

Using a PC to Input the Internet Parameters Remotely ................................. 27

To Input the Internet Parameters for the First Time ....................................... 28

To Retrieve the Internet Parameters for Backup ........................................... 30

To Edit the Retrieved or Backup Internet Parameters File ............................ 32

Using a PC to Update the Auto Dialer Remotely ........................................... 35

Deleting the Entire Auto Dialer ...................................................................... 36

To Program One-Touch/ABBR. No. for the First Time .................................. 37

To Retrieve One-Touch/ABBR. No. Data for Backup .................................... 39

To Edit the Retrieved or Backup One-Touch/ABBR. No. Data File ............... 41

Using Email to Retrieve the Journal .............................................................. 43

Programming Your Machine

Programming Email Address and Telephone Numbers

■

Programming the Auto Dialer ........................................................................ 45

■

Editing or Erasing the Auto Dialing Number / Email Address ........................ 49

Programming Email Address and Telephone Numbers Customizing Your Machine

■

Printing a Directory Sheet .............................................................................. 52

....................................................................................................................... 53

■

Setting the Fax Parameters ........................................................................... 53

■

Fax Parameter Table .................................................................................... 54

......................................................................... 45

......................................................................... 52

Table of Contents

Basic Operations

Sending Documents via LAN

Receiving Documents via LAN

■ Manual Emai l Addressi ng

■ One-Touch Email Addressing ......... ...... ........................................................ 64

■ Abbreviated Email Addressing ..................................................................... 65

■ Directory Search Dialing ............................................................................... 66

■ Multi-Station Transmission (Broadcasting) ................................................... 68

■ Selectable Domains ...................................................................................... 70

■ Internet Fax Ledger Size Document Transmission ....................................... 72

■ Returned Email ............................................................................................. 74

■ Using a Mailing List ....................................................................................... 75

■ Internet Fax Received on a PC ..................................................................... 76

■ Receiving Email from a POP Server ............................................................. 78

■ Setting the POP Parameters ......................................................................... 78

■ Unattended Reception from the POP Server ................................................ 81

■ Manual Reception from the POP Server ....................................................... 81

Advanced Features

Program Keys

Sender Selection

Subject Line Entry

Inbound Routing

Fax Forward

Ifax Return Receipt

............................................................................................................................................ 83

■ Entering an Email Address ............................................................................ 83

■ Entering a Telephone Number ...................................................................... 84

■ Setting for Group Dialing ............................................................................... 85

■ Setting the POP Access Key ......................................................................... 86

■ Using the POP Access Key ........................................................................... 87

■ Changing or Erasing the Program Key Settings ........................................... 88

....................................................................................................................................... 89

■ General Description ...................................................................................... 89

■ Setting the Sender Selection ......................................................................... 89

■ Sending Document with Sender Selection .................................................... 91

■ Printing the Sender Selection List ................................................................. 92

.................................................................................................................................... 93

■ General Description ...................................................................................... 93

■ Sending Email with Subject Line Entry ......................................................... 93

....................................................................................................................................... 95

■ Setting the Routing Parameters .................................................................... 95

■ Entering One-Touch/Abbreviated Dialing Numbers for Inbound Routing ..... 97

............................................................................................................................................... 99

■ Setting Fax Forward ...................................................................................... 99

................................................................................................................................... 100

................................................................................................................... 61

.............................................................................. 62

................................................................................................................ 76

Network Features

Network Scanner Network Printer Relayed Transmission

....................................................................................................................................... 101

......................................................................................................................................... 102

.............................................................................................................................. 103

■ General Description ...................................................................................... 103

■ Relay Network ............................................................................................... 104

■ Setting up your DP-2000 as an Internet Relay Station ................................. 106

■ Setting Up Your Machine for Relayed Transmission .................................... 107

■ Programming the End Receiving Station into your Auto Dialer ..................... 107

■ Sending Documents via Internet Relay ......................................................... 109

■ To a Location That Has a Pre-programmed Relay Station ........................... 109

■ To a Location That Does Not Have a Pre-programmed Relay Station ......... 111

■ Sending Document(s) from a PC to a G3 Fax Machine ................................ 113

■ Printouts and Reports ..................... ...... ....... ....................................... ...... .... 115

Printout Journals and Lists

Table of Contents

Journals and Lists

.................................................................................................................................... 117

■ Transaction Journal ....................................................................................... 117

■ Communication Journal (COMM. JOURNAL) ............................................... 121

■ One-Touch/Abbreviated and Direc tor y Sear ch List .................. ....... ...... ....... . 124

■ Program List ................... ....... ...... ....... ...... ...... ....... ........................................ 127

■ FAX Parameter List ....................................................................................... 128

Problem Solving

Troubleshooting

........................................................................................................................................ 131

■ Information Codes ......................................................................................... 131

■ Email ABBR Programming Errors ................................................................. 132

■ Error Message Sent to the Sender ................................................................ 132

■ Internet FAX Return Receipt Errors Messages ............................................. 132

Appendix

Specifications Glossary Index

........................................................................................................................................................... 138

............................................................................................................................................ 133

..................................................................................................................................................... 134

Getting to Know Your Machine

Safety Information

WARNING

• TO PREVENT FIRE OR SHOCK, DO NOT EXPOSE THIS PRODUCT TO RAIN OR ANY TYPE OF MOISTURE.

• TO MINIMIZE THE POSSIBILITY OF SHOCK OR DAMAGE TO THE MACHINE, IT MUST BE PROPERLY GROUNDED.

• THIS PRODUCT COMPLIES WITH FDA RADIATION PERFORMANCE STANDARDS, 21 CFR SUB-CHAPTER J. CAUTION: USE OF CONTROLS, ADJUSTMENTS OR PERFORMANCE PROCEDURES OTHER THAN THOSE SPECIFIED HEREIN MAY RESULT IN HAZARDOUS RADIATION EXPOSURE.

• WHEN YOU OPERATE THIS EQUIPMENT, THE SOCKET-OUTLET SHOULD BE NEAR THE EQUIPMENT AND BE EASILY ACCESSIBLE.

• MAKE SURE THAT THE MACHINE IS INSTALLED IN A SPACIOUS OR WELL VENTILATED ROOM SO AS NOT TO INCREASE THE AMOUNT OF OZONE IN THE AIR. SINCE OZONE IS HEAVIER THAN AIR, IT IS RECOMMENDED THAT AIR AT FLOOR LEVEL BE VENTILATED.

denotes a potential hazard that could result in serious injury or death.

DANGER-Invisible and hazardous laser

radiation when open and interlocks defeated. AVOID DIRECT EXPOSURE TO BEAM.

A TTENTION-Rayonnement laser invisible dangereux en cas d'ouverture et lorsque la sécurité est neutralisée. EXPOSITION DANGEREUSE A U FAISCEAU.

VORSICHT-Unsichtbare Laserstrahlung. wenn Abdeckung geöffnet und Sicherheitsverriegelung überbrückt. NICHT DEM STRAHL AUSSETZEN.

FBE8998A

Safety Information

GETTING TO KNOW YOUR MACHINE

GETTING TO

KNOW YOUR

MACHINE

CAUTION

• THIS PRODUCT CONTAINS A LITHIUM BATTERY. DANGER OF EXPLOSION IF BATTERY IS INCORRECTLY REPLACED. REPLACE ONLY WITH THE SAME OR EQUIVALENT TYPE. DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS OF YOUR LOCAL SOLID WASTE OFFICIALS.

• TO REDUCE THE RISK OF SHOCK OR FIRE, USE ONLY NO. 26 AWG OR LARGER TELEPHONE LINE CABLE.

• DISCONNECT ALL POWER TO THE MACHINE BEFORE COVER(S) ARE REMOVED. REPLACE THE COVER(S) BEFORE THE UNIT IS RE-ENERGIZED.

IMPORTANT SAFETY INSTRUCTIONS

When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to persons, including the following:

• DO NOT USE THIS PRODUCT NEAR WATER, FOR EXAMPLE, NEAR A BATH TUB, W A SH BOWL, KITCHEN SINK OR LAUNDRY TUB, IN A WET BASEMENT OR NEAR A SWIMMING POOL.

• AVOID USING A TELEPHONE (OTHER THAN A CORDLESS TYPE) DURING AN ELECTRICAL STORM. THERE MAY BE A REMOTE RISK OF ELECTRIC SHOCK FROM LIGHTNING.

• DO NOT USE THE TELEPHONE TO REPORT A GAS LEAK IN THE VICINITY OF THE LEAK.

denotes hazards that could result in minor injury or damage to the machine.

• USE ONLY THE POWER CORD AND BATTERIES INDICATED IN THIS MANUAL. DO NOT DISPOSE OF BATTERIES IN A FIRE, THEY MAY EXPLODE. CHECK WITH LOCAL CODES FOR POSSIBLE SPECIAL DISPOSAL INSTRUCTIONS.

GETTING TO KNOW Y OUR MACHINE

Safety Information

CAUTION

denotes hazards that could result in minor injury or damage to the machine.

Do not install the machine near heating or an air conditioning unit.

Avoid exposure to direct sunlight.

Install the machine on a flat surface, leave at least 4 inches (10 cm) of space between the machine and other objects.

Do not block the ventilation openings.

Do not place heavy objects or spill liquids on the machine.

Function Key

GETTING TO KNOW YOUR MACHINE

GETTING TO

KNOW YOUR

MACHINE

Any function ca n be s ta rted by fi rs t p re ss in g and then e nt er t he function numb er, or by pressi ng

or scroll key repeatedly until the desired function appears on the display.

Deferred Communication

1 = XMT 2 = Polling 3 = Advanced Communication

Advanced Communication

2 = Confidential Communication 4 = Sub-Address XMT 5 = LAN Relay XMT

Polling

1 = Polling 2 = Polled

Printout

1 = Journal (Print/View) 2 = One-Touch/Abbreviated/ Directory Search List 3 = Program List 4 = Fax Parameter List 5 = Not used 6 = Individual XMT Journal 7 = Directory Sheet

FUNCTION

Set Mode

1 = User Parameters

• Date & Time

• Logo

• Character ID

• ID Number (Fax Telephone Number)

2 = One-Touch/Abbreviated Numbers 3 = Program Keys 4 = Fax Parameters

Select Mode

1 = Communication Journal = OFF/ON/INC 2 = Duplex Scan = OFF/ON 3 = Cover Sheet = OFF/ON 4 = Password-XMT = OFF/ON (See Note 1) 5 = RCV to Memory = OFF/ON/PRINT 8 = LEDGER EMAIL XMT (LEDGER ➝ B4 Reduction)

Edit File Mode

1 = File List (Print/View) 2 = Change Time/Station 3 = Delete File 4 = Print File 5 = Add Document 6 = Retry Incomplet e File

(see Note 1)

NOTE

1. If Fax Parameter is not preset to a Valid positio n, which enable s you to use the fun ction, the displ ay will not show the function.

GETTING TO KNOW Y OUR MACHINE

REDIAL/

PAUSE

ABBR

FLASH/

SUB-ADDR

SET

ORIGINAL COPY

SIZE SIZE

MONITOR

ON LINE

DATA

2SIDED

COPY

1SIDED

COPY

FAX

PRINTER

MULTI-SIZE FEED

RESOLUTION LINE SELECT

EENERGY SAVER

DP-2000

INTERRUPT

FUNCTION

COPY

SORT STAPLE SHIFT

OUTPUT

TRAY

Control Panel

• Used to store a job in memory (See Operating Instructions For Copier, page 25). Also used to enter “.” (period) while entering LOGO , ch aracter ID, station name and network settings such as email address, IP address, etc...

• Used to turn the verification stamp ON or OFF. Also used to enter “-” (dash) while entering LOGO, character ID, station name, etc...

• Used to select either memory or direct communication. Regardless of setting, Internet Fax jobs are always stored into memory first. Also used to en ter “_” (underscore) whi le e nterin g LOGO, character ID, station name, etc...

• Used to select the INTERNET mode.

ON LINE Indicator

Blinks : When se nding or receiving faxes.

LCD Display

Indicates date and time, or the current operation.

One-Touch Keys (01-20)

• Used for One-Touch Dialing. (See page 64)

Program Keys (P1-P5)

• Used to record long dialing procedures or Group Dialing Number keys . (See page 83 to 88)

Characte r Keys

• One-Touch Keys and Program Keys also serve as character and symbol input keys which are used to record your LOGO , character ID and station name. The character key template is printed on the panel under the directo ry sheet cover.

• Used to insert a space while entering LOGO, character ID and station name.

• Used to enter a symbol (, ’ & ( ) : + / % Å å Ä ä Ö ö Ü ü È è É é Æ æ Ñ) for LOGO, character ID and station

name. Use or to select the symbols.

• Used to switch between upper and lower character set.

• Used to set Standard, Fine, Super-Fine.

• Used to search for a station name. (See page 66)

Used for the following:

• Adjust the CONTRAST.

• Adjust the monitor and ringer volume.

• Move the cu rsor while entering nu mbers and

characters.

• Search the station name for Directory Search Dialing.

• Confirm the entered station for multi-station communication.

• Select functions.

• Confirm the current communication modes

(e.g. Page number, ID, Dialed Telephone number or Email address, File number) when the unit is ON LINE.

ENERGY SAVER

Control Panel

[8]

Power save

• Used to switch the machine into energy saving mode. For more details, see page 24 of the O per a ti ng Instructions (For Copier.)

INTERRUPT

FUNCTION

RESET

• Used to select the original size manually.

GETTING TO KNOW YOUR MACHINE

• Used to start or select the function and subfunctions. These functions are explain ed in deta il on page 9.

• Use this button when resetting all the previously set functions.

• Use this button when correcting entered numbers or characters.

GETTING TO

KNOW YOUR

MACHINE

ORIGINAL COPY

SIZE SIZE

LEDGER

LEGAL

LETTER

INVOICE

• Used to enter a pause when recording or dialing a telephone number, or to redial the last dialed number.

• Used to separate the Sub-Address from the telephone number when dialing, or to access some features of your PBX.

• Used to start Abbreviated Dialing. (See page 65)

REDIAL/

PAUSE

FLASH/

SUB-ADDR

ABBR

MONITOR

SET

ABC

1 2 3

GHI

JKL

4 5 6

PQRS

TUV

7 8 9

TONE

ALARM ACTIVE

DEF

MNO

WXYZ

CLEAR

STOP

• Press this button when you want to stop the communication, registration operation, or audible tone.

START

• Press this button to start fax transmission or Internet communication and manual fax reception.

Keypad

• Used for manual number dialing, recording phone numbers, an d numerical entries.

Tone key

• Used to temporarily change the Fa x dialing method to Tone when Pulse mode is set.

• Also can be used to enter a period "." during IP Address programming.

• Used to st art On -Hook Dialing.

• Used to set operations.

GETTING TO KNOW Y OUR MACHINE

Pre Installation Information

Before setting up the DP-2000 on your network, please read this entire section to be familiar with its functions. The DP-2000 is able to perform the following when connected to a 10Base- T/100Base-TX Ether net LAN (local

area network):

• Send paper-based information as an Internet Email.

• Receive and print an Internet Email automatically.

• Forward received G3 fax message or Email au tom atically to the preprogramme d Email a ddres s or r egular G 3

fax machine (see "Fax Forward" on pages 99).

• Rout e re ce ived G3 fax message auto mati ca ll y to th e sen der - sp ecifi ed E mai l add r ess or G3 fax machine usi ng ITU-T SUB-Address (see "Inbound Routing" on pages 95 to 98).

• Route received G3 fax messages automatically to the preprogrammed Email address or G3 fax machine using the sender’s fax ID code (see "Inbound Routing" on pages 95 to 98).

• Relay an Internet Email to a G3 fax machine via regular fax transmission (see "Relayed Transmission" on pages 103 to 116).

• Network scanning and printing. To utilize the above functions, the DP-2000 needs to be set up properly on your network. Please contact your

network administrator for actual network setup.

Copy the Pre-installation Information form found at the end of this section on page 15, record the MAC Address on the form and as k your network administrator to c omplete the remainin g information on the form. The MAC Address of your DP-2000 can be found on the 2nd page of the Fax Paramete r List printout (press

FUNCTION

The DP-2000 can be set up as either different functions are available as follows.

Sending paper-based information as an Internet Email Yes Yes Receive and print an Internet Email automatically Yes Yes Receive and print an Internet Email manually No Yes Forward received G3 fax message or Email automatically Yes Yes Route received G3 fax message automatically Yes Yes Relay an Internet Email to G3 fax machine Yes No

6 4

SET

). (see Note 1) (see Note 2) (see Note 3) (see Note 4)

SMTP mail server

Function SMTP Server Setup POP3 Client Setup

POP3 client

. Dependent on the typ e of setup,

NOTE

1. To function as SMTP mail server, the DP-2000’s email address must include its unique Host name within your company domain. Th is unique Host na me must be registe red within your netwo rk’s DNS (Domain Name System) server. Example: DP-2000@fax01.panasonic.com

2. Automatically refers to immediate SMTP transfer or immediate POP3 retrieval. Manually refers to manual retrieval of mail when configured as POP3 client.

3. The DP-2000 will recei ve, p rint , forward o r relay emails in text mess age fo rmat and TI FF-F imag e file attac hment only.

4. Dynamic Host Configuration Protocol (DHCP) is not supported.

GETTING TO KNOW YOUR MACHINE

Pre Installation Information

Setup as SMTP mail server

To install the DP-2000 as SMTP mail server, the f ollowing network parameters need to be programmed on your network and on the DP-2000.

• IP Address of the DNS Server (if not available, see Note)

• IP Address of the DP-2000

• Subnet Mask of the DP-2000

• Name or IP Address of the Default SMTP mail server

• IP Address of the Default Router

• Email Address of the DP-2000 (see Note)

• Host Name

Email Transmission (from the DP-2000 to a PC) (see Note 1) (see Note 2) (see Note 3)

ifaxuser@fax01.panasonic.com

SMTP01.panasonic.com

(SMTP Mail Server)

GETTING TO

KNOW YOUR

MACHINE

(Router)

SMTP POP3

popuser001@panasonic.com

Email reception (from a PC to the DP-2000)

ifaxuser@fax01.panasonic.com

(Router)

SMTP

popuser001@panasonic.com

POP02.panasonic.com

(POP Server)

SMTP01.panasonic.com

(SMTP Mail Server)

NOTE

1. To function as SMTP mail server, the DP-2000’s email address must include its unique Host name within your company domain. This unique Host name mu st be registered within your network ’s DNS (Domain Name Syste m) server. Example: DP-2000@fax01.panasonic.com

2. By default the machine requires the IP Address of the DNS Server and prompts you to enter the SMTP Server Name. If the DNS Server is not available, change the Fax Parameter No. 161 (DNS SERVER) to "1:Invalid". Then the machine will prompt you to enter the IP Address of the SMTP Server.

3. Dynamic Host Configuration Protocol (DHCP) is not supported.

GETTING TO KNOW Y OUR MACHINE

Pre Installation Information

Setup as POP3 Client

To install the DP -2000 as POP3 Client, the following network parameters need to be programmed on your network.

• IP Address of the DNS Server (if not available, see Note 2)

• IP Address of the DP-2000

• Subnet Mask of the DP-2000

• Name or IP Address of the Default SMTP mail server

• IP Address of the Default Router

• POP Server Name or IP Address

• POP User Account Name

• POP Password

• Email Address of the DP-2000 (see Note 1)

(see Note 1) (see Note 2)

Email transmission (from the DP-2000 to a PC)

ifaxuser@fax01.panasonic.com

SMTP01.panasonic.com

(SMTP Mail Server)

(Router)

SMTP POP3

popuser001@panasonic.com

Email reception (from a PC to the DP-2000)

ifaxuser@panasonic.com

(Router)

SMTP POP3

popuser001@panasonic.com

POP02.panasonic.com

(POP Server)

SMTP01.panasonic.com

(SMTP Mail Server)

POP02.panasonic.com

(POP Server)

NOTE

1. The email address format can be the same as your regular email address. If your email address is

popuser001@panasonic.com, the DP-2000’s email address can be DP-2000@panasonic.com.

2. By default the machine re quires th e IP Addre ss of the DN S Server and pro mpts you to enter t he SMTP and POP

Server Names. If the DNS Server is not available, change the Fax Parameter No. 161 (DNS SERVER) to "1:Invalid". Then the machine will prompt you to enter the IP Address of the SMTP and POP Servers.

GETTING TO KNOW YOUR MACHINE

Pre Installation Information

Important:

Company Name Address Dept. City State Zip Code Tel. No. Fax No.

(see Note 1) (see Note 2) (see Note 3) (see Note 4)

(1)

IP Address:

(2)

Subnet Mask:

(3)

*SMTP Server Name:

(4)

Default Router IP Address:

(5)

Email Address:

(6)

DNS Server IP Address:

(7)

POP Server Name:

(8)

POP User Name:

(9)

POP Password:

(10)

Host Name:

(11) Default Subject: (12) Default Domain:

1. 6.

2. 7.

3. 8.

4. 9.

5. 10. (14) Remote Password: (15) Relay X MT Password: (16) Manager’s Email Address:

1. 6.

2. 7.

3. 8.

4. 9.

5. 10.

Make a cop y of this page an d ask the Net w ork Administr ator to comp lete th e req uired information. After its returned, transfer the inf ormation to the back side of the front cov er f or futu re refer ence and trouble shooting.

User Information

Internet Parameters (See page 26)

*SMTP Server IP Address:

*POP Server IP Address:

(13) Selectable Domains:

(17) Relay Domains (Domains Authorized for Relay Transmission):

GETTING TO

KNOW YOUR

MACHINE

NOTE

1. Items in Bold, depict information obtained from you Network Administrator.

2. By default the machine requires the IP Address of the DNS Server and prompts you to enter the SMTP and POP Server Names (items 3 and 7 above). If the DNS Server is not available, change the Fax Parameter No. 161 (DNS SERVER) to "1:Invalid". Then the machine will prompt you to enter the IP Address of the SMTP and POP Servers.

3. If required, the MAC Address of the DP-2000 can be obtained from the 2nd page of the Fax Parameter List printout, by pressing

4. Dynamic Host Configuration Protocol (DHCP) is not supported.

Continued on the next page...

FUNCTION

SET

GETTING TO KNOW Y OUR MACHINE

SET

Pre Installation Information

Explanation of Contents

MAC Address

(1) IP Address : The Internet Protocol (IP) address assigned to your machine. (2) Subnet Mask : The Subnet Mask number. (3) SMTP Server Name or SMTP

Server IP Address (4) Default Router IP Address : The Default Router’s IP Address. (5) Email Address : The email address assigned to your machine. (Up to 60 characters) (6) DNS Server IP Address : The IP address of the DNS Server. (7) POP Server Name or POP

Server IP Address (8) POP User Name : POP User Name. (Up to 40 characters) (9) POP Password : POP Password. (Up to 10 characters) (10) Host Name : The name assigned to your DP-2000. (Up to 60 characters) (11) Default Subject : The information to be added to the Subject Line for all outgoing emails. (Up to

(12) Default Domain : Spec if y th e D om ai n Nam e (u p to 50 cha racters) to be added to freq uen tly us ed

(13) Selectable Domains : Enter up to 10 Domain Names that can be selected during manual email

: MAC Address from the 2nd page of the Fax Parameter List printout (press

FUNCTION

: The SMTP Server Name (up to 60 characters). The SMTP Server IP Address.

: The POP Server Name. (Up to 60 characters) The POP Server IP Address.

40 characters)

or incomplete outgoing email addresses (i.e. @yourcompany.com).

addressing. (Up to 30 characters)

(14) Remote Password : Enter a security password (up to 10 characters) to allow Remote Programming

of the Internet Parameters and Auto Dialer or the retrieval of the Journal via email.

(15) Relay XMT Pass w ord : Ente r a pass wo rd to provide network secu rity to your Rel a y Station (f or G3 rela y

purposes). (Up to 10 characters)

(16) Manager’s Email Address : Enter yo u Department Manager’s email address for notification of all Internet

relayed transmissions for supervision and cost control purposes. (Up to 60 characters)

(17) Relay Domain (01 to 10) : Enter up to 10 Domain Names that are authorized to access your Internet Fax

for Relayed Transmission Request. (Up to 30 characters) Relay Domain, a.k.a. Domain Name in the DX-1000/2000.

(see Note 1)

NOTE

1. All IP Addresses consist of 4 parts separated by dots (i.e. 165.113.245.2).

GETTING TO KNOW YOUR MACHINE

Internet Communication Feat ures

Internet Fax Transmission

The DP-2000 allows you to transmit documents over the Internet to another Internet Fax or a PC. The document is first scanned and converted into a TIFF-F formatted image file, and then transmitted to the remote location as an attachment file to an email using MIME encoding. The email system a t the receiving end must s upport MIM E. Otherwise, the attachment file will be detached and lost. When you send an email mess age to someone, the DP-2000 us es Simple Mail Trans fer Protocol (SMTP) to transfer your outgoing mail to your SMTP mail ser ver, which in turn uses SMTP to send your mail to the Internet.

Internet Mail Reception

The DP-2000 all ows you to rece ive and pr i nt a P C transm itted email autom atica lly or ma nually, depending on its setup configurati on. However, if th e received email incl udes file attach ment in a format other than TI FF-F, such as Word, Excel, Power Point, the DP-2000 prints an error message instead.

GETTING TO

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Internet Fax

LAN LAN

Internet Fax

Internet Fax Transmission

Internet

Internet Mail Reception

GETTING TO KNOW Y OUR MACHINE

Internet Communication Features

Inbound Routing

Using the Inbound Routing feature, the DP-2000 can route document s received from a G3 fax machine to email address(s) or to Internet Fax machine(s) connected to a LAN as an email, as well a s to other G3 fax machine(s) over the telephone line.

When an incoming Inter net Fa x, email or a regular fax document is received, the DP-2000, checks for the following:

1. First, the DP-2000 c hecks whether a sub-address is included. If it i s, it will look for a sub-address matc h within its auto dialer and will route the documents to the corresponding sta tions email address(s) and/or telephone number(s).

2. If no sub-address is specified, then the DP-2000 tr ies to match the originat ing fax machine’s Numeric ID (TSI) with the TSI routin g within its auto dial er and will route the docu ments to the correspo nding stations email address(s) and/or telephone number(s).

Fax Reception

G3 Fax

(see Note 1) (see Note 2)

Internet Fax

Transfer to a G3 Fax

LAN

Internet Fax

G3 Fax

NOTE

1. If the originating fax machine does not support the above sub-address function, sub-address destination(s) cannot be selected.

2. The DP-2000 will allow you to register the same sub-address number for an email address and a telephone number.

GETTING TO KNOW YOUR MACHINE

Internet Communication Feat ures

Fax Forward

The DP-2000 is capable of transferring all received Internet email or regular G3 fax documents to a preprogrammed G3 fax or a PC destination.

Internet Fax

GETTING TO

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LAN

Transfer to a PC

G3 Fax

Transfer to a G3 Fax

G3 Fax

Network Scanner

The DP-2000 can be utilized as a network scanner by simply transmitting an image to a PC as TIFF-F attachment to an email. This feature was enhanced with an addition of a new Fax Parameter No. 164 (IFAX XMT HEADER), giving you a selection of whether to include the he ader when s ending a doc ument to an a ddressee in the same Dom ain as specified in the Default Domain parameter. (See Note 1)

(see Note 1)

NOTE

1. When sending to a Domain oth er than as sp ecifi ed in the De fault Dom ain param eter, the header will be includ ed

LAN

Internet Fax

regardless of the selection.

GETTING TO KNOW Y OUR MACHINE

Internet Communication Features

Network Printer

The DP-2000 can be utili zed as a network printer by simply s en din g th e d oc ume nts cre ated on your PC us i ng various software applications to the DP-2000 via TCP/IP protocol.

There a two parts to setting up the DP-2000 as a network printer. Part 1 requires you to download the software (printer driver and LPR) from the web site listed below.

The second part requires you to install and configure the software on your PC to work with the DP-2000. (See the web site for details about the printer driver installation and operation.)

You can download the Panasonic’s printer driver and LPR monitor from any of the following URL addresses: http://www.panasonic.co.jp/mgcs/internetfax/ http://www.panasonic.com/internetfax

(see Note 1)

LAN

Internet Fax

NOTE

1. The IP Address, Subnet Mask and Default Router IP Address (TCP/IP Gateway Address) must be programmed on the DP-2000 to use as a Network Printer.

GETTING TO KNOW YOUR MACHINE

Internet Communication Feat ures

Relayed Transmission

The DP-2000 allows you to transmit an email r eceived from an Internet Fax or PC connected to the LAN to multiple fax machines via a telephone line. You can attach files with the TIFF-F format to this email.

Using the Sub-address specified by the originating fax machine, the DP-2000 can then route the received documents to the remote DP-2000 via an email, which can then re lay these documents to final destinations where the final recipient is a regular G3 fax machine.

The DP-2000 also allows you to convert a data file from various application programs such as spreadsheet into a TIFF-F format file and then transmit this file attached to an email.

To convert applications into a TIFF-F formatted file, however, requires you to first download the software (printer driver) from the web site listed below. The second part requires you to install the software on your PC. (See the web site for details about the printer driver installation and operation.)

You can download the Panasonic’s printer driver from any of the following URL addresses: http://www.panasonic.co.jp/mgcs/internetfax/

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http://www.panasonic.com/internetfax

Internet Fax

LAN

Transfer to a G3 Fax

Internet Fax

G3 Fax

Transfer to a G3 Fax

G3 Fax

Transfer to a G3 Fax

G3 Fax

GETTING TO KNOW Y OUR MACHINE

Important Information

The DP-2000 uses the same communic ation protocol s as email: the Simp le Mail Transfer Protocol ( SMTP). The differences from a standard G3 fax communication using the Public Telephone Network (PSTN) are as follows.

Differences between Internet Fax and Regular Fax

A regular Fax machine goes off-hook, dials, and the phone network completes a circuit over phone lines to the receiving fax. You pay for the circuit. The two faxes negotiate a connection, synchronize and exchange image data.

The Internet Fax works like an email, the image data is broken down into packets and transmitted through your Local Area Networ k (LAN) to the Inter net or Intranet instead of using a telephone company ’s n etwork, thus saving you long distance costs.

Transmitted Document Confirmation

1. The DP-2000 does not directly connect to the final destination, but rather connects to a Mail Server via LAN. Therefore, if a document cannot be correctly transmitted due to an error, the erroneous mail may be returned from the Mail Server to the DP-2000.

2. The erroneous mail may take a long time to return (20 to 30 minutes) depending on the destination location, traffic on the network or LAN system configuration.

3. Depending on the Mail Server, it is also possible that erroneous mail is not retu rned at all. Therefore, when transmitting impor tant o r time sensiti ve documents, it is recomm ended that you follow up with a telepho ne call to confirm reception.

4. Documents cannot be transmitted correctly if the destination Mail Ser ver does not conform to the MIME protocol. Erroneous mail may not be returned depending on the Mail Server.

DP-2000 Cannot Make a Phone Call via LAN

The DP-2000 can only make a phone call using a regular telephone line (PSTN).

Dual Port Communication

The DP-2000’s dual port cap ability, allows s imultaneous G3 Fax Communication over regular teleph one line (PSTN) and LAN Communication.

Transmission Resolution

In view of PC transmission, the factory de fault setting for the resolution is set to FINE mode. If requir ed, this setting can be changed to Normal.

Internet Mail Reception

1. The DP-2000 can rec eive text email from a PC and print ANSI characters. It will pr int a "" symbol if an unrecognized character is received.

2. Received email font and character size are fixed and cannot be changed.

3. Text email will be printed at about 72 lines per page. It is recommended that you use A4/Letter size recording paper.

4. If the received text email includes a file attachment in a format other than TIFF-F, such as Wo rd, Excel, Power Point, the DP-2000 prints an error message instead.

5. If the received email inc ludes attached T IFF-F formatted im age files, the text and TIFF-F for matted image file will be printed on separate pages.

GETTING TO KNOW YOUR MACHINE

Important Information

Sending Document Size via LAN

When transmitting via LAN, the transmitter is incapable of identifying the receiver’s recording paper size capability, and thus it will not reduce the document size. Therefore, when transmitting via LAN, it is recommended that you use only A4/Le tter size documen ts. If a Ledger/B4 s ize document is transmitted and the receiver is only able to print A4/Letter size, the communication will fail when the Fax Parameter No. 141 (LAN XMT REDUCTION) is set to "1:Invalid" or the Select Mode "LEDGER EMAIL XMT" is set to "On".

Sending a Document to a PC via LAN

When transmitting a docume nt to an email address, the following instructions are sent as text me ssage in addition to the TIFF-F formatted image file.

An Image data in TI FF-F forma t has b een attach ed to thi s email . You can downloa d th e TIFF- F Image V iewer from the following URL addresses:

http://www.panasonic.co.jp/mgcs/internetfax/ http://www.panasonic.com/internetfax/

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Internet Relayed Transmission

To prevent unauthorized stations fr om accessing your Relay Station for Internet Relayed Transmission, you must set up your Network security . Enter a Relay Station Name, which is concealed from the final destinations and a Manager’s Email Address for notification of all Internet Relayed Transmissions.

GETTING TO KNOW Y OUR MACHINE

Connecting the LAN Cables

ACTIVITY Lamp

Blinks when there is data traffic on the LAN.

LINK Lamp

Illuminates when connected to the LAN. Lamp will not turn ON if LAN cable is defective (contains breaks).

LAN Connection Jack (10Base-T/100Base-TX)

LAN Cable (10Base-T/100Base-TX Cable)

Insert the plug until a click is heard. (LAN cable is not included with the product.) Purchase a Category 5 Cable, compliant with EIA/TIA 568-A-5 standard.

Ethernet-Token-Ring Bridge (Optional Order No. UE-204006)

10Base-T/100Base-TX Ethernet Hub

Ethernet LAN (10Base-T/100Base-TX) Cable (Not included)

Installing Your Machine

SET MODE (1-4) ENTER NO. OR

∨ ∧

1:USER PARAME TER S? PRESS SET TO SELECT

IP ADDRESS

❚

IP ADDRESS

123.178.240.3

❚

SUBNET MASK

❚

CLEAR

User Parameters

Setting the User (Internet) Parameters

See Operating Instructions (For Facsimile) if you wish to set the basic settings (User Parameters). Before starting, you will need a co mpl ete d copy of page 15 (Pre Instal la tio n Infor mat ion ). For your machine to be able to operate on the Network proper ly, the following five (5) Basic Parameters must be pre-programmed into the machine.

• IP Address

• Subnet Mask

• SMTP Server Name or IP Address

• Default Router IP Address

• Emai l Add r ess

Make sure that the Internet lamp is ON. If not, press to select the "INTERNET MODE".

1 2

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3 4

repeatedly until display shows;

Enter the IP Address using the keypad. Press or to enter the period ".". (See Note 4)

Ex:

1 2 3 1 7 8 2 4 0

To continue setting other parameters, or press to return to standby.

(see Note 1) (see Note 2) (see Note 3) (see Note 4)

NOTE

1. To scroll the display to desired User Parameter in Step 3, press or .

2. The above IP Address fields require an entry to continue. If you wish to erase any of the above IP Addresses (leave it Blank ) and contin ue to the next step , press , then enter "0.0.0 .0" an d pres s . Other IP Addresses do not require an entry to continue, just press and press to proceed.

3. If the DNS Server is not available, change the setting of the Fax Parameter No. 161 (DNS Server) to "Invalid", then enter the IP Address instead.

4. For convenience, y ou ca n us e to enter a period "." while p rogra mm in g IP Addre sses on ly . O the rw is e is used to enter an asterisk in other condition.

STOP

CLEAR

SET

INSTALLING YOUR MACHINE

Setting the Internet Parameters

Setting the User Parameters for the LAN Interface

Depending on how the DP-2000 wi ll be configured to co mmunicate on the LAN, the appr opriate parameters listed in the table below must be stored first. (See pages 12 to 16)

Parameter Comments

1 DATE & TIME Current Date and Time. 2 LOGO Up to 25 characters & digits. 3 CHARACTER ID Up to 16 characters & digits. 4 ID NO. Your Fax Telephone Number. (Up to 20 digits) 5 TIME ZONE The Time Zone is required as part of the Email header information when

sending In ternet faxes.

6 (MAC ADDRESS) Hardware Address ha rd-coded into the DP-20 00. (If required, can be obtained

from the 2nd page of the Fax Parameter List printout, by pressing.

[FUNCTION] [6] [4] [SET]) 7* IP ADDRESS IP Address assigned to your DP-2000. 8* SUBNET MASK Subnet Mask assigned by the Network Administrator. 9* SMTP SERVER NAME The name of the SMTP Mail Server. (Up to 60 characters) 10* SMTP SERVER IP ADDR IP Address of the SMTP Mail Server. 11* DEF. ROUTER IP ADDR IP Address of your Default Router. 12* EMAIL ADDRESS The Email Address assigned to your DP-2000 for sending and receiving. (Up

to 60 characters) 13* DNS SERVER IP ADDRESS IP Address of the DNS Server. If the DNS Server is not available, change the

setting of the Fax Pa r am ete r No. 161 (DNS Server) to "In valid", then enter the

IP Address instead. 14*

POP SERVER NAME 15* POP SERVER IP ADDR IP Address of the POP Mail Server. 16* POP USER NAME User Name assigned to your DP-2000. (Up to 40 characters) 17* POP PASSWORD Password assigned to your DP-2000. (Up to 10 characters) 18* HOST NAME The Host Name assigned to your DP-2000. (Up to 60 characters) 19 DEFAULT SUBJECT The default information to be added to the Subject Line for all outgoing Email

20 DEFAULT DOMAIN When the outgoing email address is incomplete by SMTP standards, the

21 SELECTABLE DOMAINS (01) ~

(10)

22 REMOTE PASSWORD This is a security password that allows Remote Programming of the Internet

23 RELAY XMT PASSWORD A password that provides Network security for your Relay Station (used

24 MANAGER’S EMAIL ADDR Department Manager’s Email Address for notification of all Internet relayed

25 RELAY DOMAIN (01) ~ (10) Enter up to 10 Domain Name(s) that have been authorized to access your

* Contact your Network Administrator for this Information.

Name of the POP Mail Server.

(up to 40 characters). To manually input this information before transmission, change the Fax Parameter No. 159 (SUBJECT LINE ENTRY) to "2:Valid".

Frequently Sent Domain specified here will be automatically added to the email address. This feature is also useful as a shortcut when manually entering email addresses to a frequently used Domain. (Up to 50 characters)

Enter up to 10 Domain Names that can be selected after the Domain "@" key is pressed using the "\/ or /\" key during Manual email addressing. (Up to 30 characters)

Param eters a nd Auto Dialer or the retrieval of the J ournal via a n Email . (Up to 10 characters)

exclusively for G3 relay purposes). (Up to 10 characters)

transmission s f or sup ervision and cost con trol purposes. (Up to 60 c hara cters)

Internet Fax for Relayed XMT Request. (Up to 30 characters) Relay Domain, a.k.a. Domain Name in the DX-1000/2000.

INSTALLING YOUR MACHINE

Programming or Retrieving Parameters via Email

Using Email to Program or Retrieve Parameters

This feature is a powerful tool, which provides a convenient and easy way of retrieving or programming Internet Parameters, One-Touch, ABBR Dialing Numbers, Program keys and Journal retrieval from your PC by sending a text email message to the DP-2000. Using your email application’s "Subject:" line as a command-input field, you can request the DP-2000 to

perform the following commands:

"Subject:" Line Command Function

1 #set parameters(password)# Programs the Internet Parameters 2 #get parameters(password)# Retrieves the Internet Parameters 3 #set abbr(password)# Programs the Auto Dialer 4 #get abbr(password)# Retrieves the Auto Dialer Data 5 #get jnl(password)# Retrieves the current Journal data

Where: "set" is used to program the data

"get" is used to retrieve the data "parameters" represents Internet Parameters "abbr" represents Auto Dialer "jnl" represents Journal "password" is the Remote Password programmed in the DP-2000’s User P ara meters (i.e. 123456789). Must be enclosed within the parenthesis "( )". The command must be enclosed within the hash (#) signs.

Using a PC to Input the Internet Parameters Remotely

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This feature provides a convenient and an eas y way to input the Internet Parameters right from your PC by sending a text email message to the DP-2000.

The following parameters can b e input remotely via a PC. The other paramete rs must be entered from the machine in the User Parameters. (See page 26).

- Sender Selection (up to 24 User Names, see page 89)

- Default Domain

- Selectable Domains (up to 10 additional Domain Names)

- Remote Password

- Manager’s Email Address

-Relay XMT Password

- Relay Domain (up to 10 Domain Names authorized for Relay XMT Request) The DP-2000 interprets the command that you enter in the "Subject" line of your email message and performs

one of the following functions, it Retrieves or Stores data into the Internet Parameters (User Parameters). The two types of commands that can be entered in the "Subject" line of your email:

1) To Store data, type :

2) To Retrieve data, type :

#set parameters(password)#

#get parameters(123456789)#

:where the "password" is the Remote Password

progra mm e d i n the DP-2000’s User Parameters (i.e.

123456789). You can enter the Inter net Param eters shown above with this command the first time. However, if these fields already cont ain data, do not us e this command as the existing information will be deleted and overwritten. Use the Retrieve command below instead, refer to pages 30 to 34.

(see Note 1)

NOTE

1. To activate this feature, change the Fax Parameter No. 158 (PC REMOTE UPDATE) to "Valid". (See page 58)

INSTALLING YOUR MACHINE

Programming or Retrieving Parameters via Email

To Input the Internet Parameters for the First Time

Create a script in th e message body of a plain text email and send it to the DP-2000’s email address. The "Subject" line of the email must be as follows:

#set parameter s( pass w or d )#

Important

The script sample to input the Internet Parameters is shown below.

: Do not use the above command if these fields already contain data, the

: where the "password" is the Remote Password programmed in the DP-2000’s

User Parameters. For security, always input a Remote Password in the User Parameters. [If it was not programmed, signify with "()" (i.e. #set parameters()#) and assign one now].

existing information will be deleted and overwritten. Retr ieve and backup the existing data onto your PC first by following the procedures for Retrieving and Editing the Internet Parameters on pages 30 to 34.

(1)

(2)

(3)

(c)

(d)

(a)

(4)

(b)

(5)

INSTALLING YOUR MACHINE

Programming or Retrieving Parameters via Email

Explanation of Contents (see Note 1) (see Note 2)

(1) To : The DP-2000’s email address

From : This field is normally not visible when creating new email message(s). It is your default

email address (email application), for retrieving the Internet Parameters and for error message notification. (Can be programmed with the configuration tool of your email program.)

Subject : To Store data, type: #set parameters(password)#

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(2) @sender to @end : Defines the Sender information to be set in section (2) between @sender to @end block.

(3) @select-domain to @end : Defines the Selectable Domains to be set in section (3) between @select-domain to

(4) @relay-domain to @end : Defines the Domain Names to be set in section (4) between @relay-domain to @end

(5) @system to @end : Defines the Internet Parameters to be set in section (5) between @system to @end block.

Register up to 24 User Names and their Email Addresses for the Sender Selection feature (See page 89). Separate each data field with a semicolon (;). (If the remaining fields are to remain blank, insert a semicolon (;) for each blank field) The data string for each Sender Selection should be defined within a single line. The syntax is: <Sender Selection Number>;<User Name>;<Email Address>

(a) 01 to 24: Indicates the Sender Selection Numbers (b) User Name (25-characters maximum) (c) Email Address (60-characters maximum)

@end block. Register up to 10 Domain Names that can be selected during manual email addressing. (30-characters maximum) The syntax is: <Number>;<Domain>

block. Register up to 10 Domain Names that have been authorized to access your Internet Fax for Relayed XMT Request. (30-characters maximum)

(a) Default Domain (30-characters maximum).

The syntax is: domain; <Default domain name>

(b) Manager’s Email Address (60-characters maximum).

The syntax is: manager; <Manager’s Email Address>

The syntax is: relay; <Relay XMT Password>. Quotation marks " " enclosing the password, are required, as shown in the example above.

(d) Remote Password (10-characters maximum).

The syntax is: remote; <Remote Password>. Quotation marks " " enclosing the password, are required, as shown in the example above.

NOTE

1. The machine cannot be programmed via email while it is communicating or printing.

2. Some email applica t io ns a uto ma tic all y i ns ert a lin e fe ed in the middle of a line w hen the num be r of c hara ct ers in a line exceed a specific number. Turn "Off" the automatic line feed, or define the number of characters per line to prevent a line feed, or the data will be ignored.

INSTALLING YOUR MACHINE

Programming or Retrieving Parameters via Email

To Retrieve the Internet Parameters for Backup

To retrieve the existing Internet Parameters, send a plain t ext email to the DP-2000’s email address with the following command in the "Subject" line:

#get parameters(password)#

Retrieving the Internet Parameters Sample

(1) To : The DP-2000’s email address.

From : This field is normally not visible when creating new email message(s). It is your default

Subject : To Retrieve data, type: #get parameters(password)#

: where the "password" is the Remote Password programmed in the DP-2000’s

User Parameters (i.e. 123456789). For security, always input a Remote Password in the User Parameters. If it was not programmed, s ignify with "() " (i.e. #get parameters()#). Make sure that the CC..., Bcc... lines and the body o f the email message is Blank.

(1)

email address (email application), for retrieving the Internet Parameters and for error message notification. (Can be programmed with the configuration tool of your email program.)

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