Panasonic DP-2000 Operating Instruction

Digital Copier

Operating Instructions (For Internet Fax)

DP-2000

Options DA-AR250/AS200/DS200/DS210/FG230/FG231/FK200/FK210/FS200/MD200 DA-NE200/PC200/PC210/SM08B/SM16B/SM28B/UC200/XN200/XT200; UE-410047/410048/403171

GETTING TO

KNOW YOUR

MACHINE

INSTALLING

YOUR MACHINE

PROGRAMMING

YOUR MACHINE

BASIC

OPERATIONS

ADVANCED

FEATURES

NETWORK

FEATURES

PRINTOUT

JOURNALS AND

PROBLEM

SOLVING

LISTS

Before operating this equipment, please read these instructions completely and keep these operating instructions for future reference.

English

APPENDIX

IMPORTANT INFORMATION

When requesting information, supplies or service, always refer to the model and serial number of your machine. The model and serial number plate (Main Name Plate) is located on the machine as shown below. For your convenience, space is provided below to record information you may need in the future for reference or troubleshooting.

Model No. Serial

Date of Purchase

Dealer

Address

Telephone Number ( ) –

Supplies Telephone Number ( ) –

Service Telephone Number ( ) –

For the total system to work properly via LAN, certain information and additional parameters must be set. Please contact your network administrator for the required information and connection to the LAN.

User Information

Company Name:

Address:

Dept.:

City: State: Zip Code:

Tel. No.: Fax No.:

Internet Parameters (See page 26)

IP Address:

Subnet Mask:

SMTP Server Name: or SMTP Server IP Address:

Default Router IP Address:

Email Address:

DNS Server IP Address:

POP Server Name: or POP Server IP Address:

POP User Name:

POP Password:

Host Name:

(for security, do not write it in - but keep it in a safe place)

Model and Serial Number

Copyright © 2000 by Matsushita Graphic Communication Systems, Inc. All rights reserved. Unauthorized copying and distribution is a violation of law. Printed in Japan. The contents of these Operating Instructions are subject to change without notice.

Table of Contents

Getting to Know Your Machine

Safety Information ..................................................................................................................................... 6

Function Key .............................................................................................................................................. 9

Control Panel ............................................................................................................................................. 10

Pre Installation Information ...................................................................................................................... 12

Internet Communication Features ........................................................................................................... 17

Important Information ............................................................................................................................... 22

Connecting the LAN Cables ..................................................................................................................... 24

■ Setup as SMTP mail server ........................................................................... 13

■ Setup as POP3 Client .................................................................................... 14

■ Internet Fax Transmission ............................................................................. 17

■ Internet Mail Reception .................................................................................. 17

■ Inbound Routing ............................................................................................ 18

■ Fax Forward ................................................................................................... 19

■ Network Scanner ........................................................................................... 19

■ Network Printer .............................................................................................. 20

■ Relayed Transmission ................................................................................... 21

■ Differences between Internet Fax and Regular Fax ...................................... 22

■ Transmitted Document Confirmation ............................................................. 22

■ DP-2000 Cannot Make a Phone Call via LAN ............................................... 22

■ Dual Port Communication .............................................................................. 22

■ Transmission Resolution ............................................................................... 22

■ Internet Mail Reception .................................................................................. 22

■ Sending Document Size via LAN ................................................................... 23

■ Sending a Document to a PC via LAN ........................................................... 23

■ Internet Relayed Transmission ...................................................................... 23

Installing Your Machine

User Parameters ........................................................................................................................................ 25

■ Setting the User (Internet) Parameters .......................................................... 25

Setting the Internet Parameters ............................................................................................................... 26

Programming or Retrieving Parameters via Email ................................................................................. 27

■ Setting the User Parameters for the LAN Interface ....................................... 26

■ Using Email to Program or Retrieve Parameters ........................................... 27

■ Using a PC to Input the Internet Parameters Remotely ................................. 27

■ To Input the Internet Parameters for the First Time ....................................... 28

■ To Retrieve the Internet Parameters for Backup ........................................... 30

■ To Edit the Retrieved or Backup Internet Parameters File ............................ 32

■ Using a PC to Update the Auto Dialer Remotely ........................................... 35

■ Deleting the Entire Auto Dialer ...................................................................... 36

■ To Program One-Touch/ABBR. No. for the First Time .................................. 37

■ To Retrieve One-Touch/ABBR. No. Data for Backup .................................... 39

■ To Edit the Retrieved or Backup One-Touch/ABBR. No. Data File ............... 41

■ Using Email to Retrieve the Journal .............................................................. 43

Programming Your Machine

Programming Email Address and Telephone Numbers ......................................................................... 45

■ Programming the Auto Dialer ........................................................................ 45

■ Editing or Erasing the Auto Dialing Number / Email Address ........................ 49

Programming Email Address and Telephone Numbers ......................................................................... 52

Customizing Your Machine ....................................................................................................................... 53

■ Printing a Directory Sheet .............................................................................. 52

■ Setting the Fax Parameters ........................................................................... 53

■ Fax Parameter Table .................................................................................... 54

Table o f C onten ts

Basic Operations

Sending Documents via LAN ................................................................................................................... 61

■ Manual Email Addressing ............................................................................. 62

■ One-Touch Email Addressing ....................................................................... 64

■ Abbreviated Email Addressing ..................................................................... 65

■ Directory Search Dialing ............................................................................... 66

■ Multi-Station Transmission (Broadcasting) ................................................... 68

■ Selectable Domains ...................................................................................... 70

■ Internet Fax Ledger Size Document Transmission ....................................... 72

■ Returned Email ............................................................................................. 74

■ Using a Mailing List ....................................................................................... 75

■ Internet Fax Received on a PC ..................................................................... 76

■ Receiving Email from a POP Server ............................................................. 78

■ Setting the POP Parameters ......................................................................... 78

■ Unattended Reception from the POP Server ................................................ 81

■ Manual Reception from the POP Server ....................................................... 81

Advanced Features

Program Keys ............................................................................................................................................ 83

Sender Selection ....................................................................................................................................... 89

Subject Line Entry .................................................................................................................................... 93

Inbound Routing ....................................................................................................................................... 95

Fax Forward ............................................................................................................................................... 99

Ifax Return Receipt ................................................................................................................................... 100

■ Entering an Email Address ............................................................................ 83

■ Entering a Telephone Number ...................................................................... 84

■ Setting for Group Dialing ............................................................................... 85

■ Setting the POP Access Key ......................................................................... 86

■ Using the POP Access Key ........................................................................... 87

■ Changing or Erasing the Program Key Settings ........................................... 88

■ General Description ...................................................................................... 89

■ Setting the Sender Selection ......................................................................... 89

■ Sending Document with Sender Selection .................................................... 91

■ Printing the Sender Selection List ................................................................. 92

■ General Description ...................................................................................... 93

■ Sending Email with Subject Line Entry ......................................................... 93

■ Setting the Routing Parameters .................................................................... 95

■ Entering One-Touch/Abbreviated Dialing Numbers for Inbound Routing ..... 97

■ Setting Fax Forward ...................................................................................... 99

Network Features

Network Scanner ....................................................................................................................................... 101

Network Printer ......................................................................................................................................... 102

Relayed Transmission .............................................................................................................................. 103

■ General Description ...................................................................................... 103

■ Relay Network ............................................................................................... 104

■ Setting up your DP-2000 as an Internet Relay Station ................................. 106

■ Setting Up Your Machine for Relayed Transmission .................................... 107

■ Programming the End Receiving Station into your Auto Dialer ..................... 107

■ Sending Documents via Internet Relay ......................................................... 109

■ To a Location That Has a Pre-programmed Relay Station ........................... 109

■ To a Location That Does Not Have a Pre-programmed Relay Station ......... 111

■ Sending Document(s) from a PC to a G3 Fax Machine ................................ 113

■ Printouts and Reports ................................................................................... 115

Printout Journals and Lists

Table of Co nt en ts

Journals and Lists .................................................................................................................................... 117

■ Transaction Journal ....................................................................................... 117

■ Communication Journal (COMM. JOURNAL) ............................................... 121

■ One-Touch/Abbreviated and Directory Search List ....................................... 123

■ Program List .................................................................................................. 126

■ FAX Parameter List ....................................................................................... 127

Problem Solving

Troubleshooting ........................................................................................................................................ 129

■ Information Codes ......................................................................................... 129

■ Email ABBR Programming Errors ................................................................. 130

■ Error Message Sent to the Sender ................................................................ 130

■ Internet FAX Return Receipt Errors Messages ............................................. 130

Appendix

Specifications ............................................................................................................................................ 131

Glossary ..................................................................................................................................................... 132

Index ........................................................................................................................................................... 136

Getting to Know Your Machine

Safety Information

WARNING

• TO PREVENT FIRE OR SHOCK, DO NOT EXPOSE THIS PRODUCT TO RAIN OR ANY TYPE OF MOISTURE.

• TO MINIMIZE THE POSSIBILITY OF SHOCK OR DAMAGE TO THE MACHINE, IT MUST BE PROPERLY GROUNDED.

• THIS PRODUCT COMPLIES WITH FDA RADIATION PERFORMANCE STANDARDS, 21 CFR SUB-CHAPTER J. CAUTION: USE OF CONTROLS, ADJUSTMENTS OR PERFORMANCE PROCEDURES OTHER THAN THOSE SPECIFIED HEREIN MAY RESULT IN HAZARDOUS RADIATION EXPOSURE.

• WHEN YOU OPERATE THIS EQUIPMENT, THE SOCKET-OUTLET SHOULD BE NEAR THE EQUIPMENT AND BE EASILY ACCESSIBLE.

• MAKE SURE THAT THE MACHINE IS INSTALLED IN A SPACIOUS OR WELL VENTILATED ROOM SO AS NOT TO INCREASE THE AMOUNT OF OZONE IN THE AIR. SINCE OZONE IS HEAVIER THAN AIR, IT IS RECOMMENDED THAT AIR AT FLOOR LEVEL BE VENTILATED.

denotes a potential hazard that could result in serious injury or death.

DANGER-Invisible and hazardous laser

radiation when open and interlocks defeated. AVOID DIRECT EXPOSURE TO BEAM.

ATTENTION-Rayonnement laser invisible dangereux en cas d'ouverture et lorsque la sécurité est neutralisée. EXPOSITION DANGEREUSE AU FAISCEAU.

VORSICHT-Unsichtbare Laserstrahlung. wenn Abdeckung geöffnet und Sicherheitsverriegelung überbrückt. NICHT DEM STRAHL AUSSETZEN.

FBE8998A

Safety Information

GETTING TO KNOW YOUR MACHINE

GETTING TO

KNOW YOUR

MACHINE

CAUTION

• THIS PRODUCT CONTAINS A LITHIUM BATTERY. DANGER OF EXPLOSION IF BATTERY IS INCORRECTLY REPLACED. REPLACE ONLY WITH THE SAME OR EQUIVALENT TYPE. DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS OF YOUR LOCAL SOLID WASTE OFFICIALS.

• TO REDUCE THE RISK OF SHOCK OR FIRE, USE ONLY NO. 26 AWG OR LARGER TELEPHONE LINE CABLE.

• DISCONNECT ALL POWER TO THE MACHINE BEFORE COVER(S) ARE REMOVED. REPLACE THE COVER(S) BEFORE THE UNIT IS RE-ENERGIZED.

IMPORTANT SAFETY INSTRUCTIONS

When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to persons, including the following:

• DO NOT USE THIS PRODUCT NEAR WATER, FOR EXAMPLE, NEAR A BATH TUB, WASH BOWL, KITCHEN SINK OR LAUNDRY TUB, IN A WET BASEMENT OR NEAR A SWIMMING POOL.

• AVOID USING A TELEPHONE (OTHER THAN A CORDLESS TYPE) DURING AN ELECTRICAL STORM. THERE MAY BE A REMOTE RISK OF ELECTRIC SHOCK FROM LIGHTNING.

• DO NOT USE THE TELEPHONE TO REPORT A GAS LEAK IN THE VICINITY OF THE LEAK.

denotes hazards that could result in minor injury or damage to the machine.

• USE ONLY THE POWER CORD AND BATTERIES INDICATED IN THIS MANUAL. DO NOT DISPOSE OF BATTERIES IN A FIRE, THEY MAY EXPLODE. CHECK WITH LOCAL CODES FOR POSSIBLE SPECIAL DISPOSAL INSTRUCTIONS.

GETTING TO KNOW YOUR MACHINE

Safety Information

CAUTION

denotes hazards that could result in minor injury or damage to the machine.

Do not install the machine near heating or an air conditioning unit.

Avoid exposure to direct sunlight.

Install the machine on a flat surface, leave at least 4 inches (10 cm) of space between the machine and other objects.

Do not block the ventilation openings.

Do not place heavy objects or spill liquids on the machine.

Function Key

GETTING TO KNOW YOUR MACHINE

GETTING TO

KNOW YOUR

MACHINE

Any function can be started by first pressing and then enter the function number, or by pressing

or scroll key repeatedly until the desired function appears on the display.

Deferred Communication

1 = XMT 2 = Polling 3 = Advanced Communication

Advanced Communication

2 = Confidential Communication 4 = Sub-Address XMT 5 = LAN Relay XMT

Polling

1 = Polling 2 = Polled

Printout

1 = Journal (Print/View) 2 = One-Touch/Abbreviated/ Directory Search List 3 = Program List 4 = Fax Parameter List 5 = Not used 6 = Individual XMT Journal 7 = Directory Sheet

FUNCTION

Set Mode

1 = User Parameters

• Date & Time

• Logo

• Character ID

• ID Number (Fax Telephone Number)

2 = One-Touch/Abbreviated Numbers 3 = Program Keys 4 = Fax Parameters

Select Mode

1 = Communication Journal = OFF/ON/INC 2 = Duplex Scan = OFF/ON 3 = Cover Sheet = OFF/ON 4 = Password-XMT = OFF/ON (See Note 1) 5 = RCV to Memory = OFF/ON/PRINT 8 = LEDGER EMAIL XMT (LEDGER ➝ B4 Reduction)

Edit File Mode

1 = File List (Print/View) 2 = Change Time/Station 3 = Delete File 4 = Print File 5 = Add Document 6 = Retry Incomplete File

(see Note 1)

NOTE

1. If Fax Parameter is not preset to a Valid position, which enables you to use the function, the display will not show the function.

GETTING TO KNOW YOUR MACHINE

REDIAL/

PAUSE

ABBR

FLASH/

SUB-ADDR

SET

ORIGINAL COPY

SIZE SIZE

MONITOR

FAX

RESOLUTION

LINE SELECT

EENERGY SAVER

DP-2000

INTERRUPT

FUNCTION

COPY

OUTPUT

TRAY

Control Panel

• Used to store a job in memory (See Operating Instructions For Copier, page 25). Also used to enter “.” (period) while entering LOGO, character ID, station name and network settings such as email address, IP address, etc...

• Used to turn the verification stamp ON or OFF. Also used to enter “-” (dash) while entering LOGO, character ID, station name, etc...

MULTI-SIZE FEED

COPIED

2 in 1 BOOK EDGE MARGIN

2SIDED

COPY

BLANK

OHP

2PAGE

abcde

COPY

P2 P3

• Used to select either memory or direct communication. Regardless of setting, Internet Fax jobs are always stored into memory first. Also used to enter “_” (underscore) while entering LOGO, character ID, station name, etc...

MEMORY IN

FINE

1SIDED

COPY

SPACE@

S-FINE

STAMP

SYMBOLS

RESOLUTION

SORT

STAPLE

SHIFT

MEM XMT

CAPS

LINE SELECT

COPY

FAX

INTERNET

PRINTER

ON LINE

DATA

• Used to select the INTERNET mode.

ON LINE Indicator

Blinks : When sending or receiving faxes.

LCD Display

Indicates date and time, or the current operation.

DP-2000

OUTPUT

TRAY

PAPER

TRAY

PHOTO TEXT/

PHOTO

Pre Installation Information

Before setting up the DP-2000 on your network, please read this entire section to be familiar with its functions.

The DP-2000 is able to perform the following when connected to a 10Base-T/100Base-TX Ethernet LAN (local area network):

• Send paper-based information as an Internet Email.

• Receive and print an Internet Email automatically.

• Forward received G3 fax message or Email automatically to the preprogrammed Email address or regular G3

fax machine (see "Fax Forward" on pages 99).

• Route received G3 fax message automatically to the sender-specified Email address or G3 fax machine using ITU-T SUB-Address (see "Inbound Routing" on pages 95 to 98).

• Route received G3 fax messages automatically to the preprogrammed Email address or G3 fax machine using the sender’s fax ID code (see "Inbound Routing" on pages 95 to 98).

• Relay an Internet Email to a G3 fax machine via regular fax transmission (see "Relayed Transmission" on pages 103 to 116).

• Network scanning and printing.

To utilize the above functions, the DP-2000 needs to be set up properly on your network. Please contact your

network administrator for actual network setup.

Copy the Pre-installation Information form found at the end of this section on page 15, record the MAC Address on the form and ask your network administrator to complete the remaining information on the form. The MAC Address of your DP-2000 can be found on the 2nd page of the Fax Parameter List printout (press

FUNCTION

The DP-2000 can be set up as either SMTP mail server or POP3 client. Dependent on the type of setup, different functions are available as follows.

Sending paper-based information as an Internet Email Yes Yes

Receive and print an Internet Email automatically Yes Yes

Receive and print an Internet Email manually No Yes

Forward received G3 fax message or Email automatically Yes Yes

Route received G3 fax message automatically Yes Yes

Relay an Internet Email to G3 fax machine Yes No

6 4

SET

). (see Note 1) (see Note 2) (see Note 3) (see Note 4)

Function SMTP Server Setup POP3 Client Setup

NOTE

1. To function as SMTP mail server, the DP-2000’s email address must include its unique Host name within your company domain. This unique Host name must be registered within your network’s DNS (Domain Name System) server. Example: DP-2000@fax01.panasonic.com

2. Automatically refers to immediate SMTP transfer or immediate POP3 retrieval. Manually refers to manual retrieval of mail when configured as POP3 client.

3. The DP-2000 will receive, print, forward or relay emails in text message format and TIFF-F image file attachment only.

4. Dynamic Host Configuration Protocol (DHCP) is not supported.

GETTING TO KNOW YOUR MACHINE

Pre Installation Information

Setup as SMTP mail server

To install the DP-2000 as SMTP mail server, the following network parameters need to be programmed on your network and on the DP-2000.

• IP Address of the DNS Server (if not available, see Note)

• IP Address of the DP-2000

• Subnet Mask of the DP-2000

• Name or IP Address of the Default SMTP mail server

• IP Address of the Default Router

• Email Address of the DP-2000 (see Note)

• Host Name

Email Transmission (from the DP-2000 to a PC) (see Note 1) (see Note 2) (see Note 3)

ifaxuser@fax01.panasonic.com

SMTP01.panasonic.com

(SMTP Mail Server)

GETTING TO

KNOW YOUR

MACHINE

(Router)

SMTP

POP3

popuser001@panasonic.com

Email reception (from a PC to the DP-2000)

ifaxuser@fax01.panasonic.com

(Router)

SMTP

popuser001@panasonic.com

POP02.panasonic.com

(POP Server)

SMTP01.panasonic.com

(SMTP Mail Server)

NOTE

2. By default the machine requires the IP Address of the DNS Server and prompts you to enter the SMTP Server Name. If the DNS Server is not available, change the Fax Parameter No. 161 (DNS SERVER) to "1:Invalid". Then the machine will prompt you to enter the IP Address of the SMTP Server.

3. Dynamic Host Configuration Protocol (DHCP) is not supported.

GETTING TO KNOW YOUR MACHINE

Pre Installation Information

Setup as POP3 Client

To install the DP-2000 as POP3 Client, the following network parameters need to be programmed on your network.

• IP Address of the DNS Server (if not available, see Note 2)

• IP Address of the DP-2000

• Subnet Mask of the DP-2000

• Name or IP Address of the Default SMTP mail server

• IP Address of the Default Router

• POP Server Name or IP Address

• POP User Account Name

• POP Password

• Email Address of the DP-2000 (see Note 1)

(see Note 1) (see Note 2)

Email transmission (from the DP-2000 to a PC)

ifaxuser@fax01.panasonic.com

SMTP01.panasonic.com

(SMTP Mail Server)

(Router)

SMTP

POP3

popuser001@panasonic.com

Email reception (from a PC to the DP-2000)

ifaxuser@panasonic.com

(Router)

SMTP

POP3

popuser001@panasonic.com

POP02.panasonic.com

(POP Server)

SMTP01.panasonic.com

(SMTP Mail Server)

POP02.panasonic.com

(POP Server)

NOTE

1. The email address format can be the same as your regular email address. If your email address is

popuser001@panasonic.com, the DP-2000’s email address can be DP-2000@panasonic.com.

2. By default the machine requires the IP Address of the DNS Server and prompts you to enter the SMTP and POP

Server Names. If the DNS Server is not available, change the Fax Parameter No. 161 (DNS SERVER) to "1:Invalid". Then the machine will prompt you to enter the IP Address of the SMTP and POP Servers.

GETTING TO KNOW YOUR MACHINE

Pre Installation Information

Important: Make a copy of this page and ask the Network Administrator to complete the required information. After its

returned, transfer the information to the back side of the front cover for future reference and troubleshooting.

User Information

Company Name Address Dept. City State Zip Code Tel. No. Fax No.

(see Note 1) (see Note 2) (see Note 3) (see Note 4)

Internet Parameters (See page 26)

(1) IP Address: (2) Subnet Mask: (3) *SMTP Server Name: or *SMTP Server IP Address: (4) Default Router IP Address: (5) Email Address: (6) DNS Server IP Address: (7) POP Server Name: or *POP Server IP Address: (8) POP User Name: (9) POP Password: (10) Host Name: (11) Default Subject: (12) Default Domain:

(13) Selectable Domains:

1. 6.

2. 7.

3. 8.

4. 9.

5. 10. (14) Remote Password: (15) Relay XMT Password: (16) Manager’s Email Address:

(17) Relay Domains (Domains Authorized for Relay Transmission):

1. 6.

2. 7.

3. 8.

4. 9.

5. 10.

GETTING TO

KNOW YOUR

MACHINE

NOTE

1. Items in Bold, depict information obtained from you Network Administrator.

2. By default the machine requires the IP Address of the DNS Server and prompts you to enter the SMTP and POP Server Names (items 3 and 7 above). If the DNS Server is not available, change the Fax Parameter No. 161 (DNS SERVER) to "1:Invalid". Then the machine will prompt you to enter the IP Address of the SMTP and POP Servers.

3. If required, the MAC Address of the DP-2000 can be obtained from the 2nd page of the Fax Parameter List printout, by pressing

4. Dynamic Host Configuration Protocol (DHCP) is not supported.

Continued on the next page...

FUNCTION

SET

GETTING TO KNOW YOUR MACHINE

Pre Installation Information

Explanation of Contents

MAC Address : MAC Address from the 2nd page of the Fax Parameter List printout (press

FUNCTION

(1) IP Address : The Internet Protocol (IP) address assigned to your machine.

(2) Subnet Mask : The Subnet Mask number.

SET

(3) SMTP Server Name or SMTP

Server IP Address

(4) Default Router IP Address : The Default Router’s IP Address.

(5) Email Address : The email address assigned to your machine. (Up to 60 characters)

(6) DNS Server IP Address : The IP address of the DNS Server.

(7) POP Server Name or POP

Server IP Address

(8) POP User Name : POP User Name. (Up to 40 characters)

(9) POP Password : POP Password. (Up to 10 characters)

(10) Host Name : The name assigned to your DP-2000. (Up to 60 characters)

(11) Default Subject : The information to be added to the Subject Line for all outgoing emails. (Up to

(12) Default Domain : Specify the Domain Name (up to 50 characters) to be added to frequently used

(13) Selectable Domains : Enter up to 10 Domain Names that can be selected during manual email

(14) Remote Password : Enter a security password (up to 10 characters) to allow Remote Programming

(15) Relay XMT Password : Enter a password to provide network security to your Relay Station (for G3 relay

: The SMTP Server Name (up to 60 characters). The SMTP Server IP Address.

: The POP Server Name. (Up to 60 characters) The POP Server IP Address.

40 characters)

or incomplete outgoing email addresses (i.e. @yourcompany.com).

addressing. (Up to 30 characters)

of the Internet Parameters and Auto Dialer or the retrieval of the Journal via email.

purposes). (Up to 10 characters)

(16) Manager’s Email Address : Enter you Department Manager’s email address for notification of all Internet

relayed transmissions for supervision and cost control purposes. (Up to 60 characters)

(17) Relay Domain (01 to 10) : Enter up to 10 Domain Names that are authorized to access your Internet Fax

for Relayed Transmission Request. (Up to 30 characters) Relay Domain, a.k.a. Domain Name in the DX-1000/2000.

(see Note 1)

NOTE

1. All IP Addresses consist of 4 parts separated by dots (i.e. 165.113.245.2).

GETTING TO KNOW YOUR MACHINE

Internet Communication Features

Internet Fax Transmission

The DP-2000 allows you to transmit documents over the Internet to another Internet Fax or a PC. The document is first scanned and converted into a TIFF-F formatted image file, and then transmitted to the remote location as an attachment file to an email using MIME encoding. The email system at the receiving end must support MIME. Otherwise, the attachment file will be detached and lost. When you send an email message to someone, the DP-2000 uses Simple Mail Transfer Protocol (SMTP) to transfer your outgoing mail to your SMTP mail server, which in turn uses SMTP to send your mail to the Internet.

Internet Mail Reception

The DP-2000 allows you to receive and print a PC transmitted email automatically or manually, depending on its setup configuration. However, if the received email includes file attachment in a format other than TIFF-F, such as Word, Excel, Power Point, the DP-2000 prints an error message instead.

GETTING TO

KNOW YOUR

MACHINE

Internet Fax

LAN LAN

Internet Fax

Internet Fax Transmission

Internet

Internet Mail Reception

GETTING TO KNOW YOUR MACHINE

Internet Communication Features

Inbound Routing

Using the Inbound Routing feature, the DP-2000 can route documents received from a G3 fax machine to email address(s) or to Internet Fax machine(s) connected to a LAN as an email, as well as to other G3 fax machine(s) over the telephone line.

When an incoming Internet Fax, email or a regular fax document is received, the DP-2000, checks for the following:

1. First, the DP-2000 checks whether a sub-address is included. If it is, it will look for a sub-address match within its auto dialer and will route the documents to the corresponding stations email address(s) and/or telephone number(s).

2. If no sub-address is specified, then the DP-2000 tries to match the originating fax machine’s Numeric ID (TSI) with the TSI routing within its auto dialer and will route the documents to the corresponding stations email address(s) and/or telephone number(s).

Fax Reception

G3 Fax

(see Note 1) (see Note 2)

Internet Fax

LAN

Transfer to a G3 Fax

Internet Fax

G3 Fax

NOTE

1. If the originating fax machine does not support the above sub-address function, sub-address destination(s) cannot be selected.

2. The DP-2000 will allow you to register the same sub-address number for an email address and a telephone number.

GETTING TO KNOW YOUR MACHINE

Internet Communication Features

Fax Forward

The DP-2000 is capable of transferring all received Internet email or regular G3 fax documents to a preprogrammed G3 fax or a PC destination.

Internet Fax

GETTING TO

KNOW YOUR

MACHINE

LAN

Transfer to a PC

G3 Fax

Transfer to a G3 Fax

G3 Fax

Network Scanner

The DP-2000 can be utilized as a network scanner by simply transmitting an image to a PC as TIFF-F attachment to an email. This feature was enhanced with an addition of a new Fax Parameter No. 164 (IFAX XMT HEADER), giving you a selection of whether to include the header when sending a document to an addressee in the same Domain as specified in the Default Domain parameter. (See Note 1)

(see Note 1)

NOTE

1. When sending to a Domain other than as specified in the Default Domain parameter, the header will be included

LAN

Internet Fax

regardless of the selection.

GETTING TO KNOW YOUR MACHINE

Internet Communication Features

Network Printer

The DP-2000 can be utilized as a network printer by simply sending the documents created on your PC using various software applications to the DP-2000 via TCP/IP protocol.

There a two parts to setting up the DP-2000 as a network printer. Part 1 requires you to download the software (printer driver and LPR) from the web site listed below.

The second part requires you to install and configure the software on your PC to work with the DP-2000. (See the web site for details about the printer driver installation and operation.)

You can download the Panasonic’s printer driver and LPR monitor from any of the following URL addresses:

http://www.panasonic.co.jp/mgcs/internetfax/

http://www.panasonic.com/internetfax

(see Note 1)

LAN

Internet Fax

NOTE

1. The IP Address, Subnet Mask and Default Router IP Address (TCP/IP Gateway Address) must be programmed on the DP-2000 to use as a Network Printer.

GETTING TO KNOW YOUR MACHINE

Internet Communication Features

Relayed Transmission

The DP-2000 allows you to transmit an email received from an Internet Fax or PC connected to the LAN to multiple fax machines via a telephone line. You can attach files with the TIFF-F format to this email.

Using the Sub-address specified by the originating fax machine, the DP-2000 can then route the received documents to the remote DP-2000 via an email, which can then relay these documents to final destinations where the final recipient is a regular G3 fax machine.

The DP-2000 also allows you to convert a data file from various application programs such as spreadsheet into a TIFF-F format file and then transmit this file attached to an email.

To convert applications into a TIFF-F formatted file, however, requires you to first download the software (printer driver) from the web site listed below. The second part requires you to install the software on your PC. (See the web site for details about the printer driver installation and operation.)

You can download the Panasonic’s printer driver from any of the following URL addresses:

http://www.panasonic.co.jp/mgcs/internetfax/

GETTING TO

KNOW YOUR

MACHINE

http://www.panasonic.com/internetfax

Internet Fax

LAN

Transfer to a G3 Fax

Internet Fax

G3 Fax

Transfer to a G3 Fax

G3 Fax

Transfer to a G3 Fax

G3 Fax

GETTING TO KNOW YOUR MACHINE

Important Information

The DP-2000 uses the same communication protocols as email: the Simple Mail Transfer Protocol (SMTP). The differences from a standard G3 fax communication using the Public Telephone Network (PSTN) are as follows.

Differences between Internet Fax and Regular Fax

A regular Fax machine goes off-hook, dials, and the phone network completes a circuit over phone lines to the receiving fax. You pay for the circuit. The two faxes negotiate a connection, synchronize and exchange image data.

The Internet Fax works like an email, the image data is broken down into packets and transmitted through your Local Area Network (LAN) to the Internet or Intranet instead of using a telephone company’s network, thus saving you long distance costs.

Transmitted Document Confirmation

1. The DP-2000 does not directly connect to the final destination, but rather connects to a Mail Server via LAN. Therefore, if a document cannot be correctly transmitted due to an error, the erroneous mail may be returned from the Mail Server to the DP-2000.

2. The erroneous mail may take a long time to return (20 to 30 minutes) depending on the destination location, traffic on the network or LAN system configuration.

3. Depending on the Mail Server, it is also possible that erroneous mail is not returned at all. Therefore, when transmitting important or time sensitive documents, it is recommended that you follow up with a telephone call to confirm reception.

4. Documents cannot be transmitted correctly if the destination Mail Server does not conform to the MIME protocol. Erroneous mail may not be returned depending on the Mail Server.

DP-2000 Cannot Make a Phone Call via LAN

The DP-2000 can only make a phone call using a regular telephone line (PSTN).

Dual Port Communication

The DP-2000’s dual port capability, allows simultaneous G3 Fax Communication over regular telephone line (PSTN) and LAN Communication.

Transmission Resolution

In view of PC transmission, the factory default setting for the resolution is set to FINE mode. If required, this setting can be changed to Normal.

Internet Mail Reception

1. The DP-2000 can receive text email from a PC and print ANSI characters. It will print a "" symbol if an unrecognized character is received.

2. Received email font and character size are fixed and cannot be changed.

3. Text email will be printed at about 72 lines per page. It is recommended that you use A4/Letter size recording paper.

4. If the received text email includes a file attachment in a format other than TIFF-F, such as Word, Excel, Power Point, the DP-2000 prints an error message instead.

5. If the received email includes attached TIFF-F formatted image files, the text and TIFF-F formatted image file will be printed on separate pages.

GETTING TO KNOW YOUR MACHINE

Important Information

Sending Document Size via LAN

When transmitting via LAN, the transmitter is incapable of identifying the receiver’s recording paper size capability, and thus it will not reduce the document size. Therefore, when transmitting via LAN, it is recommended that you use only A4/Letter size documents. If a Ledger/B4 size document is transmitted and the receiver is only able to print A4/Letter size, the communication will fail when the Fax Parameter No. 141 (LAN XMT REDUCTION) is set to "1:Invalid" or the Select Mode "LEDGER EMAIL XMT" is set to "On".

Sending a Document to a PC via LAN

When transmitting a document to an email address, the following instructions are sent as text message in addition to the TIFF-F formatted image file.

An Image data in TIFF-F format has been attached to this email. You can download the TIFF-F Image Viewer from the following URL addresses:

http://www.panasonic.co.jp/mgcs/internetfax/

http://www.panasonic.com/internetfax/

GETTING TO

KNOW YOUR

MACHINE

Internet Relayed Transmission

To prevent unauthorized stations from accessing your Relay Station for Internet Relayed Transmission, you must set up your Network security. Enter a Relay Station Name, which is concealed from the final destinations and a Manager’s Email Address for notification of all Internet Relayed Transmissions.

GETTING TO KNOW YOUR MACHINE

Connecting the LAN Cables

ACTIVITY Lamp

Blinks when there is data traffic on the LAN.

LINK Lamp

Illuminates when connected to the LAN. Lamp will not turn ON if LAN cable is defective (contains breaks).

LAN Connection Jack (10Base-T/100Base-TX)

LAN Cable (10Base-T/100Base-TX Cable)

Insert the plug until a click is heard. (LAN cable is not included with the product.) Purchase a Category 5 Cable, compliant with EIA/TIA 568-A-5 standard.

Ethernet-Token-Ring Bridge (Optional Order No. UE-204006)

10Base-T/100Base-TX Ethernet Hub

Ethernet LAN (10Base-T/100Base-TX) Cable (Not included)

Installing Your Machine

User Parameters

Setting the User (Internet) Parameters

See Operating Instructions (For Facsimile) if you wish to set the basic settings (User Parameters). Before starting, you will need a completed copy of page 15 (Pre Installation Information). For your machine to be able to operate on the Network properly, the following five (5) Basic Parameters must be pre-programmed into the machine.

• IP Address

• Subnet Mask

• SMTP Server Name or IP Address

• Default Router IP Address

• Email Address

Make sure that the Internet lamp is ON. If not, press to select the "INTERNET MODE".

SET M O D E (1-4)

repeatedly until display shows;

ENTER NO. OR

1:USER PARAMETERS? PRESS SET TO SELECT

IP ADDRESS

❚

∨ ∧

INSTALLING

YOUR MACHINE

Enter the IP Address using the keypad. Press or

to enter the period ".". (See Note 4)

Ex:

1 2 3 1 7 8 2 4 0

To continue setting other parameters, or press to return to standby.

(see Note 1) (see Note 2) (see Note 3) (see Note 4)

NOTE

1. To scroll the display to desired User Parameter in Step 3, press or .

2. The above IP Address fields require an entry to continue. If you wish to erase any of the above IP Addresses (leave it Blank) and continue to the next step, press , then enter "0.0.0.0" and press . Other IP Addresses do not require an entry to continue, just press and press to proceed.

3. If the DNS Server is not available, change the setting of the Fax Parameter No. 161 (DNS Server) to "Invalid", then enter the IP Address instead.

4. For convenience, you can use to enter a period "." while programming IP Addresses only. Otherwise is used to enter an asterisk in other condition.

STOP

CLEAR

IP ADDRESS

123.178.240.3

SUBNET MASK

❚

SET

❚

SET

INSTALLING YOUR MACHINE

Setting the Internet Parameters

Setting the User Parameters for the LAN Interface

Depending on how the DP-2000 will be configured to communicate on the LAN, the appropriate parameters listed in the table below must be stored first. (See pages 12 to 16)

Parameter Comments

1 DATE & TIME Current Date and Time. 2 LOGO Up to 25 characters & digits. 3 CHARACTER ID Up to 16 characters & digits. 4 ID NO. Your Fax Telephone Number. (Up to 20 digits) 5 TIME ZONE The Time Zone is required as part of the Email header information when

sending Internet faxes.

6 (MAC ADDRESS) Hardware Address hard-coded into the DP-2000. (If required, can be obtained

from the 2nd page of the Fax Parameter List printout, by pressing.

[FUNCTION] [6] [4] [SET]) 7* IP ADDRESS IP Address assigned to your DP-2000. 8* SUBNET MASK Subnet Mask assigned by the Network Administrator. 9* SMTP SERVER NAME The name of the SMTP Mail Server. (Up to 60 characters) 10* SMTP SERVER IP ADDR IP Address of the SMTP Mail Server. 11* DEF. ROUTER IP ADDR IP Address of your Default Router. 12* EMAIL ADDRESS The Email Address assigned to your DP-2000 for sending and receiving. (Up

to 60 characters) 13* DNS SERVER IP ADDRESS IP Address of the DNS Server. If the DNS Server is not available, change the

setting of the Fax Parameter No. 161 (DNS Server) to "Invalid", then enter the

IP Address instead. 14*

POP SERVER NAME 15* POP SERVER IP ADDR IP Address of the POP Mail Server. 16* POP USER NAME User Name assigned to your DP-2000. (Up to 40 characters) 17* POP PASSWORD Password assigned to your DP-2000. (Up to 10 characters) 18* HOST NAME The Host Name assigned to your DP-2000. (Up to 60 characters) 19 DEFAULT SUBJECT The default information to be added to the Subject Line for all outgoing Email

20 DEFAULT DOMAIN When the outgoing email address is incomplete by SMTP standards, the

21 SELECTABLE DOMAINS (01) ~

(10)

22 REMOTE PASSWORD This is a security password that allows Remote Programming of the Internet

23 RELAY XMT PASSWORD A password that provides Network security for your Relay Station (used

24 MANAGER’S EMAIL ADDR Department Manager’s Email Address for notification of all Internet relayed

25 RELAY DOMAIN (01) ~ (10) Enter up to 10 Domain Name(s) that have been authorized to access your

* Contact your Network Administrator for this Information.

Name of the POP Mail Server.

(up to 40 characters). To manually input this information before transmission, change the Fax Parameter No. 159 (SUBJECT LINE ENTRY) to "2:Valid".

Frequently Sent Domain specified here will be automatically added to the email address. This feature is also useful as a shortcut when manually entering email addresses to a frequently used Domain. (Up to 50 characters)

Enter up to 10 Domain Names that can be selected after the Domain "@" key is pressed using the "\/ or /\" key during Manual email addressing. (Up to 30 characters)

Parameters and Auto Dialer or the retrieval of the Journal via an Email. (Up to 10 characters)

exclusively for G3 relay purposes). (Up to 10 characters)

transmissions for supervision and cost control purposes. (Up to 60 characters)

Internet Fax for Relayed XMT Request. (Up to 30 characters) Relay Domain, a.k.a. Domain Name in the DX-1000/2000.

INSTALLING YOUR MACHINE

Programming or Retrieving Parameters via Email

Using Email to Program or Retrieve Parameters

This feature is a powerful tool, which provides a convenient and easy way of retrieving or programming Internet Parameters, One-Touch, ABBR Dialing Numbers, Program keys and Journal retrieval from your PC by sending a text email message to the DP-2000. Using your email application’s "Subject:" line as a command-input field, you can request the DP-2000 to

perform the following commands:

"Subject:" Line Command Function

1 #set parameters(password)# Programs the Internet Parameters 2 #get parameters(password)# Retrieves the Internet Parameters 3 #set abbr(password)# Programs the Auto Dialer 4 #get abbr(password)# Retrieves the Auto Dialer Data 5 #get jnl(password)# Retrieves the current Journal data

Where: "set" is used to program the data

"get" is used to retrieve the data "parameters" represents Internet Parameters "abbr" represents Auto Dialer "jnl" represents Journal "password" is the Remote Password programmed in the DP-2000’s User Parameters (i.e. 123456789). Must be enclosed within the parenthesis "( )". The command must be enclosed within the hash (#) signs.

Using a PC to Input the Internet Parameters Remotely

INSTALLING

YOUR MACHINE

This feature provides a convenient and an easy way to input the Internet Parameters right from your PC by sending a text email message to the DP-2000.

The following parameters can be input remotely via a PC. The other parameters must be entered from the machine in the User Parameters. (See page 26).

- Sender Selection (up to 24 User Names, see page 89)

- Default Domain

- Selectable Domains (up to 10 additional Domain Names)

- Remote Password

- Manager’s Email Address

-Relay XMT Password

- Relay Domain (up to 10 Domain Names authorized for Relay XMT Request) The DP-2000 interprets the command that you enter in the "Subject" line of your email message and performs

one of the following functions, it Retrieves or Stores data into the Internet Parameters (User Parameters). The two types of commands that can be entered in the "Subject" line of your email:

1) To Store data, type : #set parameters(password)# : where the "password" is the Remote Password programmed in the DP-2000’s User Parameters (i.e.

123456789). You can enter the Internet Parameters shown above with this command the first time. However, if these fields already contain data, do not use this command as the existing information will be deleted and overwritten. Use the Retrieve command below instead, refer to pages 30 to 34.

2) To Retrieve data, type : #get parameters(123456789)# (see Note 1)

NOTE

1. To activate this feature, change the Fax Parameter No. 158 (PC REMOTE UPDATE) to "Valid". (See page 58)

INSTALLING YOUR MACHINE

Programming or Retrieving Parameters via Email

To Input the Internet Parameters for the First Time

Create a script in the message body of a plain text email and send it to the DP-2000’s email address. The "Subject" line of the email must be as follows:

#set parameters(password)#: where the "password" is the Remote Password programmed in the DP-2000’s

User Parameters. For security, always input a Remote Password in the User Parameters. [If it was not programmed, signify with "()" (i.e. #set parameters()#) and assign one now].

Important: Do not use the above command if these fields already contain data, the

existing information will be deleted and overwritten. Retrieve and backup the existing data onto your PC first by following the procedures for Retrieving and Editing the Internet Parameters on pages 30 to 34.

The script sample to input the Internet Parameters is shown below.

(c)

(d)

(a)

(1)

(2)

(3)

(4)

(b)

(5)

INSTALLING YOUR MACHINE

Programming or Retrieving Parameters via Email

Explanation of Contents (see Note 1) (see Note 2)

(1) To : The DP-2000’s email address

From : This field is normally not visible when creating new email message(s). It is your default

email address (email application), for retrieving the Internet Parameters and for error message notification. (Can be programmed with the configuration tool of your email program.)

Subject : To Store data, type: #set parameters(password)#

INSTALLING

YOUR MACHINE

(2) @sender to @end : Defines the Sender information to be set in section (2) between @sender to @end block.

(3) @select-domain to @end : Defines the Selectable Domains to be set in section (3) between @select-domain to

(4) @relay-domain to @end : Defines the Domain Names to be set in section (4) between @relay-domain to @end

(5) @system to @end : Defines the Internet Parameters to be set in section (5) between @system to @end block.

Register up to 24 User Names and their Email Addresses for the Sender Selection feature (See page 89). Separate each data field with a semicolon (;). (If the remaining fields are to remain blank, insert a semicolon (;) for each blank field) The data string for each Sender Selection should be defined within a single line. The syntax is: <Sender Selection Number>;<User Name>;<Email Address>

(a) 01 to 24: Indicates the Sender Selection Numbers (b) User Name (25-characters maximum) (c) Email Address (60-characters maximum)

@end block. Register up to 10 Domain Names that can be selected during manual email addressing. (30-characters maximum) The syntax is: <Number>;<Domain>

block. Register up to 10 Domain Names that have been authorized to access your Internet Fax for Relayed XMT Request. (30-characters maximum)

(a) Default Domain (30-characters maximum).

The syntax is: domain; <Default domain name>

(b) Manager’s Email Address (60-characters maximum).

The syntax is: manager; <Manager’s Email Address>

The syntax is: relay; <Relay XMT Password>. Quotation marks " " enclosing the password, are required, as shown in the example above.

(d) Remote Password (10-characters maximum).

The syntax is: remote; <Remote Password>. Quotation marks " " enclosing the password, are required, as shown in the example above.

NOTE

1. The machine cannot be programmed via email while it is communicating or printing.

2. Some email applications automatically insert a line feed in the middle of a line when the number of characters in a line exceed a specific number. Turn "Off" the automatic line feed, or define the number of characters per line to prevent a line feed, or the data will be ignored.

INSTALLING YOUR MACHINE

Programming or Retrieving Parameters via Email

To Retrieve the Internet Parameters for Backup

To retrieve the existing Internet Parameters, send a plain text email to the DP-2000’s email address with the following command in the "Subject" line:

#get parameters(password)# : where the "password" is the Remote Password programmed in the DP-2000’s

User Parameters (i.e. 123456789). For security, always input a Remote Password in the User Parameters. If it was not programmed, signify with "()" (i.e. #get parameters()#). Make sure that the CC..., Bcc... lines and the body of the email message is Blank.

Retrieving the Internet Parameters Sample

(1)

(1) To : The DP-2000’s email address.

From : This field is normally not visible when creating new email message(s). It is your default

Subject : To Retrieve data, type: #get parameters(password)#

email address (email application), for retrieving the Internet Parameters and for error message notification. (Can be programmed with the configuration tool of your email program.)

+ 108 hidden pages