RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE. DISPOSE OF
USED BATTERIES ACCORDING TO THE INSTRUCTIONS.
It may be illegal to dispose of this battery into the municipal waste stream. Check with your local
solid waste officials for details in your area for proper disposal.
ATTENTION
IL Y A UN RISQUE D’EXPLOSION SI LA BATTERIE EST REMPLACEE PAR UN MODELE DE
TYPE INCORRECT. METTRE AU REBUT LES BATTERIES UTILISEES SELON LES INSTRUCTIONS DONNEES.
Il peut être illégal de jeter les batteries dans des eaux d’égout municipales. Vérifiez avec les fonctionnaires municipaux de votre région pour les détails concernant des déchets solides et une mise
au rebut appropriée.
This page is intentionally left blank.
Safety precautions
This booklet provides safety warnings and precautions for our service personnel to ensure the safety of
their customers, their machines as well as themselves during maintenance activities. Service personnel
are advised to read this booklet carefully to familiarize themselves with the warnings and precautions
described here before engaging in maintenance activities.
Safety warnings and precautions
Various symbols are used to protect our service personnel and customers from physical danger and
to prevent damage to their property. These symbols are described below:
DANGER: High risk of serious bodily injury or death may result from insufficient attention to or incorrect
compliance with warning messages using this symbol.
WARNING: Serious bodily injury or death may result from insufficient attention to or incorrect compliance
with warning messages using this symbol.
CAUTION: Bodily injury or damage to property may result from insufficient attention to or incorrect
compliance with warning messages using this symbol.
Symbols
The triangle () symbol indicates a warning including danger and caution. The specific point
of attention is shown inside the symbol.
General warning.
Warning of risk of electric shock.
Warning of high temperature.
indicates a prohibited action. The specific prohibition is shown inside the symbol.
General prohibited action.
Disassembly prohibited.
indicates that action is required. The specific action required is shown inside the symbol.
General action required.
Remove the power plug from the wall outlet.
Always ground the copier.
1.Installation Precautions
WARNING
• Do not use a power supply with a voltage other than that specified. Avoid multiple connections to
one outlet: they may cause fire or electric shock. When using an extension cable, always check
that it is adequate for the rated current. .............................................................................................
• Connect the ground wire to a suitable grounding point. Not grounding the copier may cause fire or
electric shock. Connecting the earth wire to an object not approved for the purpose may cause
explosion or electric shock. Never connect the ground cable to any of the following: gas pipes,
lightning rods, ground cables for telephone lines and water pipes or faucets not approved by the
• Do not place the copier on an infirm or angled surface: the copier may tip over, causing injury. .......
• Do not install the copier in a humid or dusty place. This may cause fire or electric shock. ................
• Do not install the copier near a radiator, heater, other heat source or near flammable material.
This may cause fire. .........................................................................................................................
• Allow sufficient space around the copier to allow the ventilation grills to keep the machine as cool
as possible. Insufficient ventilation may cause heat buildup and poor copying performance. ...........
• Always handle the machine by the correct locations when moving it. ...............................................
• Always use anti-toppling and locking devices on copiers so equipped. Failure to do this may cause
the copier to move unexpectedly or topple, leading to injury. ...........................................................
• Avoid inhaling toner or developer excessively. Protect the eyes. If toner or developer is accidentally ingested, drink a lot of water to dilute it in the stomach and obtain medical attention immediately. If it gets into the eyes, rinse immediately with copious amounts of water and obtain medical
• Under no circumstances attempt to bypass or disable safety features including safety mechanisms
and protective circuits. .....................................................................................................................
• Always use parts having the correct specifications. ..........................................................................
• Always use the thermostat or thermal fuse specified in the service manual or other related brochure when replacing them. Using a piece of wire, for example, could lead to fire or other serious
• Handle the charger sections with care. They are charged to high potentials and may cause electric
shock if handled improperly. ............................................................................................................
CAUTION
• Wear safe clothing. If wearing loose clothing or accessories such as ties, make sure they are
safely secured so they will not be caught in rotating sections. ..........................................................
• Use utmost caution when working on a powered machine. Keep away from chains and belts. ........
• Handle the fixing section with care to avoid burns as it can be extremely hot. ..................................
• Check that the fixing unit thermistor, heat and press rollers are clean. Dirt on them can cause
abnormally high temperatures. ........................................................................................................
• Do not remove the ozone filter, if any, from the copier except for routine replacement. ....................
• Do not pull on the AC power cord or connector wires on high-voltage components when removing
them; always hold the plug itself. .....................................................................................................
• Do not route the power cable where it may be stood on or trapped. If necessary, protect it with a
cable cover or other appropriate item. .............................................................................................
• Treat the ends of the wire carefully when installing a new charger wire to avoid electric leaks. ........
• Remove toner completely from electronic components. ...................................................................
• Run wire harnesses carefully so that wires will not be trapped or damaged. ....................................
• After maintenance, always check that all the parts, screws, connectors and wires that were
removed, have been refitted correctly. Special attention should be paid to any forgotten connector,
trapped wire and missing screws. ...................................................................................................
• Check that all the caution labels that should be present on the machine according to the instruction
handbook are clean and not peeling. Replace with new ones if necessary. ......................................
• Handle greases and solvents with care by following the instructions below: .....................................
· Use only a small amount of solvent at a time, being careful not to spill. Wipe spills off completely.
· Ventilate the room well while using grease or solvents.
· Allow applied solvents to evaporate completely before refitting the covers or turning the power
switch on.
· Always wash hands afterwards.
• Never dispose of toner or toner bottles in fire. Toner may cause sparks when exposed directly to
fire in a furnace, etc. .......................................................................................................................
• Should smoke be seen coming from the copier, remove the power plug from the wall outlet imme-
1-1-2 Parts names............................................................................................................................................1-1-2
(3) Contents of maintenance mode items.............................................................................................1-3-34
3K5-2
1-4 Troubleshooting
1-4-1 Original misfeed detection ......................................................................................................................1-4-1
(1) Original misfeed indication ................................................................................................................1-4-1
(2) Original misfeed detection conditions................................................................................................1-4-1
(3) Paper misfeeds .................................................................................................................................1-4-3
(1) Self-diagnostic function .....................................................................................................................1-4-4
1-4-3 Electric problems ....................................................................................................................................1-4-5
1-5-2 Original feed section ...............................................................................................................................1-5-2
(1) Detaching and refitting the DP forwarding pulley and DP feed pulley...............................................1-5-2
(2) Detaching and refitting the DP separation pad..................................................................................1-5-5
(1) Adjusting the angle of leading edge ..................................................................................................1-5-6
(2) Adjusting the angle of trailing edge ...................................................................................................1-5-7
1-6 Requirements on PWB Replacement
1-6-1 Upgrading the firmware (DP-670/models with color touch panel)...........................................................1-6-1
1-6-2 Upgrading the firmware (DP-670/models with monochrome touch panel) .............................................1-6-2
1-6-3 Upgrading the firmware (DP-670(B)/models with color touch panel)......................................................1-6-3
2-1 Mechanical construction
2-1-1 Mechanical construction .........................................................................................................................2-1-1
(1) Operation of original switchback .......................................................................................................2-1-3
3K5-2
2-2 Electrical Parts Layout
2-2-1 Electrical parts layout..............................................................................................................................2-2-1
2-3-1 DP main PWB .........................................................................................................................................2-3-1
2-4 Appendixes
List of maintenance parts........................................................................................................................2-4-1
Type................................................Machine mounted type duplex sheet-through document feeder
Original feed method ......................Automatic feed
Original weight ................................Single-sided original mode: 45 to 160 g/m
Double-sided original mode: 50 to 120 g/m
Original type....................................Sheet originals
Original size ....................................A3 to A5R/Ledger (11 x 17") to StatementR (5
Original No. of sheets .....................75 sheets or less (50 to 80 g/m2)
Mixed original sizes: 30 sheets or less (50 to 80 g/m2)
Original scanning speed .................Monochrome (normal): 78.5 to 157 mm/s
Monochrome (hi-speed): 350 mm/s
Color: 78.5 mm/s
Power source..................................Electrically connected to the machine
Dimensions .....................................559 (W) x 487 (D) x 131 (H) mm
22" (W) x 19
3/16" (D) x 5 3/16" (H)
Weight.............................................7 kg/15.4 lbs or less
a: 559 mm/22”
b: 487 mm/19
3/16”
c: 131 mm/5 3/16”
2
2
1/2 x 8 1/2")
ab
3K5-1
c
Figure 1-1-1
NOTE: These specifications are subject to change without notice.
Y108671-9 Service Manual
1-1-1
3K5
1-1-2 Parts names
5
4
2
1
7
2
Figure 1-1-2
1. Original table
2. Original width guides
3. Original eject table
4. Document processor top cover
5. Original placement indicator
6. Original stopper
7. Cleaning cloth compartment
3
6
1-1-2
Service Manual Y108671-9
1-1-3 Machine cross section
3K5
2
1
Original path
3
Figure 1-1-3 Machine cross section
1. Original feed section
2. Original conveying section
3. Original switchback section
Y108671-9 Service Manual
1-1-3
3K5
This page is intentionally left blank.
1-1-4
Service Manual Y108671-9
3K5-1
1-2 Installation
1-2-1 Installation environment
Installation location (Be based on the machine establishment place.)
Avoid direct sunlight or bright lighting. Ensure that the photo-conductor will not be exposed to direct sunlight or other
strong light when removing paper jams.
Avoid locations subject to high temperature and high humidity or low temperature and low humidity; an abrupt change in
the environmental temperature; and cool or hot, direct air.
Avoid places subject to dust and vibrations.
Choose a surface capable of supporting the weight of the machine.
Place the machine on a level surface (maximum allowance inclination: 1
Avoid air-borne substances that may adversely affect the machine or degrade the photo-conductor, such as mercury,
acidic of alkaline vapors, inorganic gasses, NOx, SOx gases and chlorine-based organic solvents.
Select a well-ventilated location.
°).
Y108671-9 Service Manual
1-2-1
3K5
1-2-2 Unpacking
(1) Unpacking
1. Document processor
2. Outer case
3. Inner case
4. Rear upper pad
5. Rear lower pad
6. Front pad
7. Spacer
8. Plastic sheet
9. Plastic bag
Caution: See the Installation Guide for installation.
1-2-2
Figure 1-2-1 Unpacking
10. Cloth
11. Tray spacer
12. Plastic bag
13. Original mat
14. Plastic bag
15. M4 x 14 screws
16. Pins
17. Angle adjusting plate
18. Plastic bag
19. Installation guide
20. Caution label
21. Caution label
22. Operation label
*1
23. Operation label A
24. Operation label B
25. Operation label C
*1: Inch models only
*2: Metric models only
*2
*2
*2
Service Manual Y108671-9
(2) Removing the tapes and the spacer
3K5
Procedure
1. Remove two tapes.
2. Open the document processor top cover.
3. Raise the DP feed pulley unit.
4. Open the spacer.
5. Raise the original table.
6. Remove the spacer.
7. Remove the plastic bag.
Ta pe
Document processor top cover
DP feed pulley unit
Ta pe
Figure 1-2-2
Original table
Plastic bag
Y108671-9 Service Manual
Spacer
Figure 1-2-3
1-2-3
3K5
This page is intentionally left blank.
1-2-4
Service Manual Y108671-9
1-3 Maintenance Mode
1-3-1 Maintenance mode (DP-670/models with color touch panel)
The machine is equipped with a maintenance function which can be used to maintain and service the machine.
(1) Executing a maintenance item
Start
Press the status/Job cancel key.
3K5-2
Yes
Enter “10871087” using
the numeric keys.
Enter the maintenance item
number using the cursor up/down keys
or numeric keys.
Press the start key.
The selected maintenance item is run.
Press the stop key.
Repeat the same
maintenance item?
Maintenance mode is entered.
The maintenance item is
selected.
No
Yes
Run another maintenance
item?
No
Enter “001” using the cursor
up/down keys or numeric keys
and press the start key.
End
Y108671-9 Service Manual
Maintenance mode is exited.
1-3-1
3K5-1
(2) Maintenance mode item list
Section
Item
No.
Content of maintenance item
Initial
setting*
GeneralU019Displaying the ROM version-
OpticalU068Adjusting the scanning position for originals from the DP0/0
U070Adjusting the DP magnification0/0
U071Adjusting the DP scanning timing0/0/0/0/0/0/0/0
U072Adjusting the DP center line0/0
U074Adjusting the DP input light luminosity0/0/0/0
U087Setting DP reading position modification operation125/125/120
Operation
panel and
support
equipment
U203Checking DP operation-
U243Checking the operation of the DP motors-
U244Checking the DP switches-
Mode settingU326Setting the black line cleaning indicationON/8
Image
processing
U404Adjusting margins for scanning an original from the DP3.0/2.5/3.0/4.0
U411Adjusting the scanner automatically-
OtherU905Checking/clearing counts by optional devices-
U942Setting of deflection for feeding from DP0/0
*1
*1
*1
*1
*1
*1
*1,*2
*1
*1
*Initial setting for executing U020, *1: The item initialized for executing U020, *2: The item initialized for executing U021
1-3-2
Service Manual Y108671-9
(3) Contents of maintenance mode items
3K5
Maintenance
item No.
U019
Description
Displaying the ROM version
Description
Displays the part number of the ROM fitted to each PWB.
Purpose
To check the part number or to decide, if the newest version of ROM is installed.
Method
1. Press the start key. The ROM version are displayed.
2. Change the screen using the cursor up/down keys.
DisplayDescription
MAINMain PWB ROM IC
MMIOperation PWB ROM IC
ENGINEEngine PWB ROM IC
ENGINE BOOTEngine PWB booting
OPTION LANGUAGEOptional language ROM IC
DICTIONARY-
DPDP main PWB ROM IC
OPTION CASSETTEOptional paper feeder main PWB ROM IC
INNER DFOptional built-in finisher main PWB ROM IC
SIMPLE DF MAINOptional document sheet finisher main PWB ROM IC
ENGINE POWEREngine power CPU
FAX BOOT1Optional fax control PWB booting (port 1)
FAX APL1Optional fax control PWB APL (port 1)
FAX IPL1Optional fax control PWB IPL (port 1)
FAX BOOT2Fax control PWB booting (port 2: optional dual FAX)
FAX APL2Fax control PWB APL (port 2: optional dual FAX)
FAX IPL2Fax control PWB IPL (port 2: optional dual FAX)
Completion
Press the stop key. The screen for selecting a maintenance item No. is displayed.
Y108671-9 Service Manual
1-3-3
3K5
Maintenance
item No.
U068
Description
Adjusting the scanning position for originals from the DP
Description
Adjusts the position for scanning originals from the DP. Performs the test copy at the four scanning positions
after adjusting.
Purpose
Used when the image fogging occurs because the scanning position is not proper when the DP is used. Run
U071 to adjust the timing of DP leading edge when the scanning position is changed.
Setting
1. Press the start key.
DisplayDescriptionSetting
range
ADJUST DATAStarting position adjustment for
scanning originals
TEST POSITIONScanning position for the test copy
originals
2. Select [ADJUST DATA] of the screen for selecting an item.
3. Change the setting using the +/- or numeric keys.
When the setting value is increased, the scanning position moves to the right and it moves to the left
when the setting value is decreased.
4. Press the start key. The value is set.
5. Select [TEST POSITION] of the screen for selecting an item.
6. Select the scanning position using the +/- or numeric keys.
7. Press the start key. The value is set.
8. Set the original (the one which density is known) in the DP and press the system menu key. The screen
for the test copy mode is displayed.
9. Press the start key. Test copy is executed.
10. Perform the test copy at each scanning position with the setting value from 0 to 3 and check that no
black line appears and the image is normally scanned.
Completion
Press the stop key. The screen for selecting a maintenance item No. is displayed.
-33 to 3300.086 mm
0 to 300.22 mm
Initial
setting
Change in
value per step
1-3-4
Service Manual Y108671-9
3K5-1
Maintenance
item No.
U070
Description
Adjusting the DP magnification
Description
Adjusts the DP original scanning speed.
Purpose
Make the adjustment if the magnification is incorrect in the main scanning direction or auxiliary scanning
direction when the DP is used.
Method
1. Press the start key.
2. Select the item to be adjusted.
DisplayDescriptionSetting
range
MAIN ADJMagnification in the main scanning
-25 to 2500.1 %
Initial
setting
Change in
value per step
direction (first page)
SUB ADJMagnification in the auxiliary scan-
-25 to 2500.1 %
ning direction (second page)
Adjustment
1. Press the system menu key.
2. Place an original on the DP and press the start key to make a test copy.
3. Press the system menu key.
4. Change the setting value using the +/- or numeric keys.
For copy example 1, increase the value. For copy example 2, decrease the value.
OriginalCopy
example 1
Copy
example 2
Figure 1-3-1
5. Press the start key. The value is set.
Caution
Check the copy image after the adjustment. If the image is still incorrect, perform the following adjustments in
maintenance mode.
U070
U071
(P.1-3-6)
U404
(P.1-3-12)
Completion
Press the stop key. The screen for selecting a maintenance item No. is displayed.
Y108671-9 Service Manual
1-3-5
3K5-1
Maintenance
item No.
U071
Description
Adjusting the DP scanning timing
Description
Adjusts the DP original scanning timing.
Purpose
Make the adjustment if there is a regular error between the leading or trailing edges of the original and the
copy image when the DP is used.
Method
1. Press the start key.
2. Select the item to be adjusted.
DisplayDescriptionSetting
range
ADJUST
Leading edge registration (first page)-32 to 3200.196 mm
Initial
setting
Change in
value per step
DATA1
ADJUST
Trailing edge registration (first page)-32 to 2800.196 mm
DATA2
ADJUST
DATA3
ADJUST
DATA4
ADJUST
DATA1(H)
ADJUST
DATA2(H)
ADJUST
DATA3(H)
ADJUST
DATA4(H)
Leading edge registration (second
page)
Trailing edge registration (second
page)
Leading edge registration at highspeed scanning (first page)
Trailing edge registration at high-speed
scanning (first page)
Leading edge registration at highspeed scanning (second page)
Trailing edge registration at high-speed
scanning (second page)
-32 to 3200.196 mm
-32 to 2800.196 mm
-32 to 3200.196 mm
-32 to 2800.196 mm
-32 to 3200.196 mm
-32 to 2800.196 mm
Adjustment: leading edge registration
1. Press the system menu key.
2. Place an original on the DP and press the start key to make a test copy.
3. Press the system menu key.
4. Change the setting value using the +/- or numeric keys.
For copy example 1, increase the value. For copy example 2, decrease the value.
OriginalCopy
example 1
Copy
example 2
Figure 1-3-2
5. Press the start key. The value is set.
Caution
Check the copy image after the adjustment. If the image is still incorrect, perform the following adjustments in
maintenance mode.
U071
U404
(P.1-3-12)
1-3-6
Service Manual Y108671-9
3K5
Maintenance
item No.
U071
Description
Adjustment: trailing edge registration
1. Press the system menu key.
2. Place an original on the DP and press the start key to make a test copy.
3. Press the system menu key.
4. Change the setting value using the +/- or numeric keys.
For copy example 1, increase the value. For copy example 2, decrease the value.
Original
Copy
example 1
Copy
example 2
Figure 1-3-3
5. Press the start key. The value is set.
Caution
Check the copy image after the adjustment. If the image is still incorrect, perform the following adjustments in
maintenance mode.
U071
U404
(P.1-3-12)
Completion
Press the stop key. The screen for selecting a maintenance item No. is displayed.
Y108671-9 Service Manual
1-3-7
3K5
Maintenance
item No.
U072
Description
Adjusting the DP center line
Description
Adjusts the scanning start position for the DP original.
Purpose
Make the adjustment if there is a regular error between the centers of the original and the copy image when
the DP is used.
Adjustment
1. Press the start key.
2. Select the item to be adjusted.
DisplayDescriptionSetting
range
Initial
setting
Change in
value per step
ADJUST DATA1Center line (first page)-78 to 7800.085 mm
ADJUST DATA2Center line (second page)-78 to 7800.085 mm
3. Press the system menu key.
4. Place an original on the DP and press the start key to make a test copy.
5. Press the system menu key.
6. Change the setting value using the +/- or numeric keys.
For copy example 1, increase the value. For copy example 2, decrease the value.
Reference
OriginalCopy
example 1
Copy
example 2
Figure 1-3-4
7. Press the start key. The value is set.
Caution
Check the copy image after the adjustment. If the image is still incorrect, perform the following adjustments in
maintenance mode.
U072
U404
(P.1-3-12)
Completion
Press the stop key. The screen for selecting a maintenance item No. is displayed.
1-3-8
Service Manual Y108671-9
3K5-2
Maintenance
item No.
U074
U087
Description
Adjusting the DP input light luminosity
Description
Sets the luminosity correction for scanning originals from the DP.
Purpose
Used if the exposure amount differs significantly between when scanning an original on the platen and when
scanning an original from the DP.
Setting
1. Press the start key.
2. Select the item to be set.
DisplayDescriptionSetting
range
RDP input light luminosity of R image-12 to 120
GDP input light luminosity of G image-12 to 120
BDP input light luminosity of B image-12 to 120
KDP input light luminosity of K image-12 to 120
3. Change the setting using the +/- or numeric keys.
Increasing the setting makes the luminosity higher, and decreasing it makes the luminosity lower.
4. Press the start key. The value is set.
Supplement
While this maintenance item is being executed, copying from an original is available in interrupt copying mode
(which is activated by pressing the system menu key).
Completion
Press the stop key. The screen for selecting a maintenance item No. is displayed.
Setting DP reading position modification operation
Description
The presence or absence of dust is determined by comparing the scan data of the original trailing edge and
that taken after the original is conveyed past the DP original scanning position. If dust is identified, the DP
original scanning position is adjusted for the following originals.
Purpose
When using DP, to solve the problem when black lines occurs due to the dust with respect to original reading
position.
Method
1. Press the start key.
2. Select the item to be set. The setting screen for the selected item is displayed.
DisplayDescription
CCDSetting of standard data when dust is detected.
BLACKInitialization of original reading position.
Initial
setting
Setting: standard data when dust is detected
1. Select the item to be set.
2. Change the value using the +/- or numeric keys.
DisplayDescriptionSetting rangeInitial setting
CCD RLowest density of the R regard as the dust0 to 255125
CCD GLowest density of the G regard as the dust0 to 255125
CCD BLowest density of the B regard as the dust0 to 255120
3. Press the start key. The value is set.
Setting: Initialization of original reading position
1. Select [CLEAR].
2. Press the start key. The setting is cleared.
Completion
Press the stop key. The screen for selecting a maintenance item No. is displayed.
Y108671-9 Service Manual
1-3-9
3K5
Maintenance
item No.
U203
U243
Description
Checking DP operation
Description
Simulates the original conveying operation separately in the DP.
Purpose
To check the DP operation.
Method
1. Press the start key.
2. Place an original in the DP if running this simulation with paper.
3. Select the item to be operated.
4. When selecting [ADP] or [RADP], to set the magnification using the +/- keys.
DisplayOperationSetting rangeInitial setting
ADPWith paper, single-sided original100 to 200 (%)100
RADPWith paper, double-sided original100 to 200 (%)100
ADP (NON P)Without paper, single-sided original
(continuous operation)
RADP (NON P)Without paper, double-sided original
(continuous operation)
SPEEDSwitching between normal reading (600
dpi) and high-speed reading
5. Press the start key. The operation starts.
6. To stop continuous operation, press the stop key.
Completion
Press the stop key. The screen for selecting a maintenance item No. is displayed.
Checking the operation of the DP motors
Description
Turns the motors and solenoids in the DP on.
Purpose
To check the operation of the DP motors or solenoids.
Method
1. Press the start key.
2. Select the item to be operated.
3. Press the start key. The operation starts.
DisplayMotors and solenoids
DP FEED MOTOROriginal feed motor (OFM) is turned on.
DP CONV MOTOROriginal conveying motor (OCM) is turned on.
DP REV MOTOROriginal switchback motor (OSBM) is turned on.
DP RJ SOLSwitchback feedshift solenoid (SBFSSOL) is turned on.
DP RP SOLSwitchback pressure solenoid (SBPSOL) is turned on.
--
--
0 (Normal)/
1 (high-speed)
0
1-3-10
4. To stop operation, press the stop key.
Completion
Press the stop key when operation stops. The screen for selecting a maintenance item No. is displayed.
Service Manual Y108671-9
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