The Phoenix Service Software installation contains:
•Service software support for all phone models included in the package
•Flash update package files for FPS-8* and FLS-4S programming
devices
•All needed drivers for: DK2 dongle
FLS-4S point of sales flash device
USB devices
Separate installation packages for flash update files and drivers are also available, but it is not
necessary to use them unless updates appear between Phoenix Service SW releases. If separate update packages are used, they should be used after Phoenix and data packages have
been installed.
The phone model specific data package includes all changing product specific data:
•Product software Binary files
•Files for type label printing
•Validation file for the Faultlog repair data reporting system
•All product specific configuration files for Phoenix software components
Please refer to Service Manual and Technical Bulletins for more information concerning phone
model specific service tools and equipment setup.
Phoenix Service SW and phone data packages should only be used as complete installation
packages. Uninstallation should be made from Windows Control Panel.
Phoenix Service SW
Before Installation
•Check that a Dongle is attached to the parallel port of your computer.
•Download the installation package (e.g.
phoenix_service_sw_a12_2003_50_6_35.exe) to your computer (e.g.
C:\TEMP).
•Close all other programs.
•Run the application file (e.g.
phoenix_service_sw_a12_2003_50_6_35.exe) and follow instructions
on the screen.
Administrator rights may be required to be able to install Phoenix depending on the Operating
System.
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If uninstalling or rebooting is needed at any point, you will be prompted by the Install Shield
program.
If at any point during installation you get this message, the dongle is not found and installation
can not continue.
Possible reasons may be defective or too old PKD-1Dongle (five digit serial number Dongle
when used with FPS-8 Prommer) or that the FLS-4S POS Flash Dongle is defective or power
to it is not supplied by external charger.
Check the COM /parallel ports used first! After correcting the problem, installation can be restarted.
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Click "Finish" to finalize. Phoenix is ready for use.
If the operating system used requires restarting your computer (Windows 98, SE, ME) the
Install Shield Wizard will tell you about it. Select "Yes..." to reboot the PC immediately and
"No..." to reboot the PC manually afterwards.
After the reboot, components are registered and Phoenix is ready for use. Note that Phoenix
doesn't work, if components are not registered.
Now the installation of Phoenix Service SW is ready and it can be used after
•installing the phone model specific Phone Data Package for Phoenix
•configuring users and connections
FLS-4S can be used right away.
FPS-8* can be used after updating Flash Update Package files to it.
Update Installation of Phoenix
If you already have the Phoenix Service SW installed on your computer, sooner or later there
will be need to update it when new versions are released.
Always use the latest available versions of both the Phoenix Service SW and the Phone Specific Data Package . Instructions can be found in phone model specific Technical Bulletins and
Phone Datapackage readme.txt files (shown during installation).
To update the Phoenix, you need to take exactly the same steps as when installing it for the
first time.
•Download the installation package to your computer hard disk.
•Close all other programs.
•Run the application file (e.g.
phoenix_service_sw_a12_2003_50_6_35.exe).
Newer version of Phoenix will be installed.
Driver versions will be checked and if need be, updated.
When you update the Phoenix from an old to a new version (e.g. a11_2003_41_5_28 to
a12_2003_50_6_35 ), the update will take place automatically without uninstallation
If you try to update the Phoenix with the same version that you already have (e.g.
a12_2003_50_6_35 to a12_2003_50_6_35 ) you are asked if you want to uninstall the version
of Phoenix you have on your PC. In this case, you can choose between total uninstallation and
repair just like when you choose to uninstall Phoenix service software from the Windows control
panel.
If you try to install an older version (e.g. downgrade from a12_2003_50_6_35 to
a11_2003_41_5_28 installation will be interrupted.
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Please always follow the instructions on the screen.
How to Uninstall Phoenix
Uninstallation can be done manually from Windows Control Panel - Add / Remove Programs.
Choose “Phoenix Service Software” and click "Add/Remove". Choose “Remove” to uninstall
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If the operating system used requires rebooting, Install Shield Wizard will tell you about it.
Select "Yes..." to reboot the PC immediately and "No..." to reboot the PC manually afterwards.
Repair
If you experience any problems with the service software or suspect that files have been lost,
you can use the repair function before completely reinstalling Phoenix. Note that the original
installation package (e.g. phoenix_service_sw_a12_2003_50_6_35.exe) must be found on
your PC when you run the repair setup.
Run Windows Control Panel - Add / Remove Programs, choose “Phoenix Service Software”
and click "Add/Remove". In the following view choose “Repair”.
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Data Package for Phoenix (Product Specific)
Before installation
Product Data Package contains all product specific data to make the Phoenix Service Software
and tools usable with a certain phone model.
•Check that the Dongle is attached to the parallel port of your computer.
•Install Phoenix Service SW.
•Download the installation package (e.g. RM-4_dp_v_8_00_MCUSW3_42.exe) to your computer (e.g. C:\TEMP).
•Close all other programs.
•Run the application file (e.g. RM-4_dp_v_8_00_MCUSW3_42.exe) and
follow instructions on the screen.
Please note that very often the Phoenix Service SW and the Phone Specific Data Package for
Phoenix come in pairs, meaning that certain version of Phoenix can only be used with certain
version of Data Package. Always use the latest available versions of both. Instructions can be
found in phone model specific Technical Bulletins and readme.txt files of the data packages.
Installation of Phoenix Data Package (Product Specific)
Run the RM-4_dp_v_8_00_MCUSW3_42.exe to start installation.
When you choose “Next” the files needed for installation will be extracted. Please wait.
In this view you can see the contents of the Data Package. Read the text carefully. There
should be information about the Phoenix version needed with this data package. Choose
“Next”.
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Confirm location and choose “Next” to continue. The install shield checks where the Phoenix
application is installed and the directory is shown. Choose “Next” to continue.
.
Choose “Next” to start copying the files.
Phone model specific files will be installed. Please wait.
You now have all phone model specific files installed in your Phoenix Service SW.
Now Phoenix can be used to for example flash phones and print type labels after
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FLS-4S can be used right away.
FPS-8* can be used after updating Flash Update Package files to it.
How to Uninstall Data Package
Uninstallation can also be done manually from Windows Control Panel / Add / Remove Programs/“RM-4 Phone Data Package”.
If you try to install the same version of Phoenix Data Package that you already have, you are
asked if you want to uninstall the version you have on your PC. Answer “OK” to uninstall, “Cancel” if you don’t want to uninstall.
Older versions of data packages don’t need to be uninstalled unless instructions to do so are
given in the readme.txt of the data package and bulletins concerning the release. Please read
all related documents carefully.
Once the previously installed Data package is uninstalled, choose “Finish”.
Run the RM-4_dp_v_8_00_MCUSW3_42.exe again in case you want to continue the installation from the beginning.
Start Phoenix Service SW and Login. To add new user choose “Edit”. If user ID is already configured, choose your own user ID from the list and choose “OK”
Existing connections can be selected, edited, deleted and new ones created by using this dialog.
A connection can be created either manually or by using a Connection Wizard.
To add new connection, choose “Add” and select if you want to create it manually or by using
If you use the Wizard, connect the tools and a phone to your PC and the wizard will automatically try to configure the correct connection.
Activate the connection you want to use by clicking it and use up/down arrows to move it on
top of the list. Choose “Apply”. The connection is now selected and can be used after closing
the “Manage Connections” window.
The selected connection will be shown on the right hand bottom corner of the screen.
To use the selected connection, connect the phone to Phoenix with correct service tools. Make
sure that it is switched on and select “Scan Product”.
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When the product is found, Phoenix will load product support and when everything is ready,
the name of the loaded product support module and its version will be shown on the bottom of
the screen.
How to Update Flash Support Files for FPS-8* and FLS-4*
Before Installation
•Install Phoenix Service SW .
•Install phone model Specific Datapackage for Phoenix.
The flash support files are delivered in the same installation package with Phoenix data packages or newer Phoenix packages beginning from September 2003.
Normally, it is enough to install the Phoenix and phone data package only because the Phoenix
installation always includes the latest flash update package files for FLS-4S / FPS-8*.
Separate installation package for flash support files is available, and the files can be updated
according to these instructions if updates appear between Phoenix / data package releases.
Installing the Flash Support Files (Only Separate Installation package)
If you are not using separate installation package, you can skip this section and continue from
the following section after installing a new Phone Data package.
Start by double clicking flash_update_03_07_000.exe. The installation begins.
If the same version of Flash Update package already exists, and you want to reinstall them, the
previous package is first uninstalled. Restart installation after that.
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If you try to downgrade the existing version to older ones, the setup will be aborted. If you really
want to downgrade, uninstall newer files manually from Control Panel and then rerun the instalation.
If an older version exists on your PC and it needs to be updated, Choose “Next” to continue
installation.
It is highly recommended to install the files to the default destination folder C:\Program Files\Nokia\Phoenix. Choose “Next” to continue. When installing the flash update files for the
first time you may choose another location by selecting “Browse” (not recommended)..
Installation continues.
Choose “Finish” to complete the procedure.
FLS-4 can be used right after the Flash Update Package is installed.
FPS-8* flash prommer must be updated by using Phoenix!
When a new FPS-8 flash update package is installed, you will be asked to update the files to
your FPS-8 Prommer. Select ”Yes” to update files.
The Update procedure takes a couple of minutes, please wait until you are notified that the
update has been successful. Choose “OK” and close “FPS8 Maintenance” UI.
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The view after successful prommer software update:
FPS-8 sw can also be updated by pressing the ”Update” button and selecting the appropriate
fps8upd.ini file under C:\Program Files\Nokia\Phoenix\Flash.
All files can be loaded separately to FPS-8. To do this, just press the right mouse button in the
”Flash box files” window and select the file type to be loaded.
More information and help can be found from the “Help” dialog.
•Before the FPS-8 can be successfully used for phone programming, it
must be first activated.
•If there is a need to send the FPS-8 box to somewhere e.g. for repair,
the box must be first deactivated.
Activation
Before FPS-8 can be successfully used for phone programming, it must be first activated.
Fill in first “FPS-8 activation request” sheet, in the FPS-8 sales package and follow the in struc-
tions on the sheet.
When activation file is received (e.g. 00000.in), copy it to the C:\ProgramFiles\Nokia\Phoe-
nix\BoxActivation directory on your computer.
(This directory is created when Phoenix is installed).
Start Phoenix Service Software.
Select ”FPS-8 maintenance” from ”Flashing”.
.
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JBV-1 Docking Station SW
The JBV-1 Docking Station is a common tool for all DCT-4 generation products.
In order to make the JBV-1 usable with different phone models, a phone spe cific Docking St a-
tion Adapter is used for different service functions.
The JBV-1 Docking Station contains Software (Firmware) which can be updated.
You need the following equipment to be able to update JBV-1 software:
•PC with USB connection
•Operating System supporting USB (Not Win 95 or NT)
•USB Cable (Can be purchased from shops or suppliers providing PC
hardware and accessories)
•JBV-1 Docking Station
•External Power Supply 11-16V
Before Installation
•Download the Jbv1_18_update.zip file to your computer (e.g.
C:\TEMP) from your download web site.
•Close all other programs.
•Follow instructions on the screen.
Installing SW Needed for the JBV-1 SW Update
Note: DO NOT CONNECT THE USB CABLE / JBV-1 TO YOUR COMPUTER YET!
Run the Jbv1_18_update.zip file and start SW installation by double clicking Setup.exe.
Files needed for the JBV-1 Package setup program will be extracted.
After a successful installation, choose “Finish” to complete.
YOU CAN NOW CONNECT THE USB CABLE / JBV-1 TO YOUR COMPUTER!
Connect power to JBV-1 (11-16V DC) from an external power supply, then connect the USB
Cable between JBV-1 USB connector and PC.
The next step is to install or update the JBV-1 USB drivers which are delivered with the JBV-1
SW installation package. They can be found in folder:
C:\Program Files\Nokia\ JBV-1 Firmware Update\JBV-1USB driver
If there is no previously installed JBV-1 Firmware update package installed on your computer,
Windows will detect the connected USB cable and drivers for the new HW. You will be prompted about this, please follow the instructions and allow Windows to search and install the best
Drivers available.
If there is a previously installed JBV-1 Firmware update package (v 17 or older) on your computer, please update the JBV-1 USB Driver. Please see the readme.txt file under C:\Program
Files\Nokia\ JBV-1 Firmware Update\JBV-1USB driver for instructions on how to update the
JBV-1 USB Driver.
After you have installed or updated the JBV-1 USB driver, the actual JBV-1 SW update can
begin.
Go to folder C:\Program Files\Nokia\JBV-1 Firmware Update\JBV-1 Firmware Update and
start JBV-1 Update SW by double clicking fwup.exe.
JBV-1 Firmware update starts and shows the current status of the JBV-1 connected.
If the firmware version read from your JBV-1 is not the latest one available (v. 17 or older) , it
needs to be updated to version 18 by choosing “Update Firmware”.
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If you simply want to check the SW version, choose “Refresh Status”.
To update your JBV-1 to new version 18, choose the file JBV1v18.CDE and “Open”.
Please wait, it takes a while until you can hear a “click” from the JBV-1.
The older sw file JBV1v17.CDE is visible in this view only if the previous JBV-1 SW package
has been installed on your computer.
After a Successful update, current JBV-1 status will be shown after you choose “OK”.
You have now updated the software of your JBV-1 docking station and it is ready for use.
If you have several docking stations you need to update, disconnect the Power & USB cables
from the previous one and connect them to the next docking sta tion. Choose “Refresh Status”
to see the current SW version and then “Update Firmware” to update the SW.
After you have updated all docking stations, close the “JBV-1 Firmware Update” dialog.
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Quick Guide for Tuning RM-4/RM-5 Phones with Phoenix
•If baseband tunings are needed, they should be made before the
RF tunings.
•RF tunings must be made in the same order as shown in this document. The order of the menu items in the Phoenix service software may
be different.
•Avoid unnecessary tuning – factory tuning values are always the most
accurate ones.
•Views in this document may change as the service software is developed. Please refer to the Phoenix help files, phone model specific service manual and bulletins for help.
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Service Tool Concept For Baseband Tunings
EM calibrations should be carried out in JBV-1 Docking Station equipped with DA-10 Adapter.
Power to JBV-1 should be supplied from an external DC power supply, not
Maximum input voltage is 16 V DC, nominal input for tunings is +12V DC.
.
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Receiver tunings
RX Channel Select Filter Calibration
Extra equipment / external RF signal is not needed.
This calibration must be done before other RX calibrations.
This function is used to calibrate RX channel select filter in GSM Phones.
Rx Channel select filter is tuned only in one (the lowest) band = Single calibration for both
Values will be saved to phone when the “Save to Phone” tick box is checked.
If the “Save to Phone” tick box is not checked, the values are not saved to the phone when
you stop the tuning or exit the dialog.
Tuning values should be 0…31
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Select “Stop”
Close the “RX Channel Select Filter Calibration“ dialog to end the tuning.
RX Calibration
RF generator is needed.
This tuning performs RX Calibration.
RX Calibration starts at EGSM (GSM900), then continues to RX Calibration at GSM1800 band.
AFC tuning is carried out while the EGSM (GSM900) band RX Calibration is performed.
Remember to take jig and cable attenuations into account!
Select Tuning => Rx calibration
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Transmitter Tunings
TX I/Q Tuning
Spectrum analyzer is needed.
Tx IQ Tuning allows changing the Tx I DC Offset, Tx Q DC Offset, Amplitude difference and
Phase difference.
TX I/Q tuning starts at GSM900, then continues to RX Calibration at GSM1800 band.
Remember to take jig and cable attenuations into account!
Select Tuning => TX IQ Tuning
Select “Start”.
The tuning is carried out by setting each of the sliders to the desired value. The sliders can be
changed only when the tuning is ongoing.
The order of tuning should be same as the order of the sliders e.g. the Tx I DC Offset is tuned
first and Phase difference is tuned last.
Use <= , =>, PgUp or PgDn keys.
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Table 6: Typical TX IQ Tuning Values and tuning limits GSM1800:
I DC Offset-3.0…0.0 -6…+6
Q DC Offset -1.5…+1.0 -6…+6
Amplitude difference-0.5…+0.0 -1…+1
Phase difference90.0°…97.0° 80°…100°
Tuning values and ADC readings will be shown and tuning will be completed when you press
“Save & Continue”.
Choose “OK” to close the “TX I/Q Tuning” dialog.
TX Power Level Tuning
Power Meter (or Spectrum analyzer) is needed.
With Tx Power Level Tuning, the coefficients are adjusted for each power level.
Power level tuning starts at EGSM (GSM900), then continues at the GSM1800 band.
Select Tuning => Tx power level tuning.
Remember to take jig and cable attenuations into account!
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Select “Start”.
Tuning is started automatically from the EGSM 900 band, “High” PA mode.
Tuning channel and frequency are shown at the bottom of the dialog.
The coefficient table lists the power level, coefficient, target dBm and DAC value for each pow-
er level.
The tuned power level can be chosen by using up and down arrows or the mouse.
The current power level is shown with inverse colors.
The tuning value can be adjusted with “-“ and “+” keys
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Tune base level and power levels BASE, 19,15 and 5 to target level.
When the tuning values are correct, choose “Save &Continue”. If all coefficients are within
specified limits, tuning will continue on the GSM1800 band “High” PA mode.
Repeat the same steps as for the EGSM900 band above.
Tune the base level
and power levels 15,11 and 0 to the target level.
Table 7: Typical values: GSM1800
Power levelPA high mode
00.650…0.710
11 150.190…0.210
Base0.140…0.150
If the values shown are within limits, select “Save & Continue”. Values are saved to the phone
memory.
Close the “TX Power Level Tuning” dialog to end tuning.