Includes RSA BSAFE cryptographic or security protocol software from RSA Security.
The information contained in this user guide was written for the Nokia RH-39 phone. Nokia
operates a policy of continuous development. Nokia reserves the right to make changes and
improvements to any of the products described in this document without prior notice.
UNDER NO CIRCUMSTANCES SHALL NOKIA BE RESPONSIBLE FOR ANY LOSS OF DATA OR
INCOME OR ANY SPECIAL, INCIDENTAL, AND CONSEQUENTIAL OR INDIRECT DAMAGES
HOWSOEVER CAUSED.
THE CONTENTS OF THIS DOCUMENT ARE PROVIDED “AS IS.” EXCEPT AS REQUIRED BY APPLICABLE
LAW, NO WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT
LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE, ARE MADE IN RELATION TO THE ACCURACY AND RELIABILITY OR CONTENTS OF THIS
DOCUMENT. NOKIA RESERVES THE RIGHT TO REVISE THIS DOCUMENT OR WITHDRAW IT AT
ANY TIME WITHOUT PRIOR NOTICE.
EXPORT CONTROLS
This product contains commodities, technology or software exported from the United States in
accordance with the Export Administration regulations. Diversion contrary to U.S. or Canadian
law is prohibited.
FCC/INDUSTRY CANADA NOTICE
Your phone may cause TV or radio interference (for example, when using a telephone in close
proximity to receiving equipment). The FCC or Industry Canada can require you to stop using
your telephone if such interference cannot be eliminated. If you require assistance, contact
your local service facility. This device complies with part 15 of the FCC rules. Operation is
subject to the condition that this device does not cause harmful interference.
ii
2260.ENv1_9355957_.book Page 3 Wednesday, February 26, 2003 11:27 AM
2260.ENv1_9355957_.book Page 8 Wednesday, February 26, 2003 11:27 AM
For your safety
ACCESSORIES AND BATTERIES
Use only approved accessories and batteries. Do not connect
incompatible products.
WATER-RESISTANCE
Your wireless phone is not water-resistant. Keep it dry.
CALLING
Ensure the phone is switched on and in service. Enter the phone number,
including the area code, then press the
End
key. To answer a call, press the
Talk
key. To end a call, press the
Talk
key.
EMERGENCY CALLS
Ensure the phone is switched on and in service. Press the
many times as needed (for example, to exit a call, to exit a menu) to
clear the display. Enter the emergency number, then press the
Give your location. Do not end the call until told to do so.
2260.ENv1_9355957_.book Page 11 Wednesday, February 26, 2003 11:27 AM
2Welcome and quick guide
Congratulations on your purchase of a Nokia mobile phone, a new tool for the
mobile information society.
• GET THE MOST OUT OF THIS GUIDE
The diagram to the left illustrates the various components of your phone.
Familiarize yourself with the diagram to help you better understand the
instructions that follow.
Understand the terms
This guide uses certain terms for the steps that you are asked to perform.
Press
•
•
• Highlighted
•
•
•The
•The
means to briefly press, then release a key. For example,
press the key on the keypad that is labeled with the number 7 and the letters,
“p,q,r,s.”
Press and hold
(depending on the feature being used), then release the key.
screen are enclosed within a
dark bar. The selection keys are
used to act on the highlighted
option.
Selection keys
select a menu option, press the
selection key below the menu
item on the phone’s screen. In
the example to the right, to
select
the left selection key. To access
the contact list, press
(the right selection key).
Scroll keys
and down in the menus. For
example, if instructed to scroll to another contact list entry, this means to
Scroll up
press
Talk key
End key
means to press and hold a key for two to three seconds
options on the
are used to
Left
Selection
Menu
, you would press
Contacts
are used to move up
Scroll down
or
is used to place a call or to answer an incoming call.
is used to end a call or press and hold to return to the idle screen.
2260.ENv1_9355957_.book Page 15 Wednesday, February 26, 2003 11:27 AM
• UNDERSTAND WIRELESS NETWORK SERVICES
The wireless phone described in this guide is approved for use on the TDMA and
AMPS networks. A number of features included in this guide are called Network
Services. These are special services you arrange through your wireless service
provider. Before you can take advantage of any of these Network Services, you
must subscribe to them through your service provider and obtain instructions for
their use from your service provider.
Note:
Some networks may not support all language-dependent characters
and/or services.
Network services for your Nokia phone include:
•Voice mail and voice privacy
•Call waiting, call forwarding, and caller ID
•Text, e-mail, and picture messages
•Ability to send your own number
Sign up with a service provider
Before you can use any network services, you must sign up with a wireless service
provider. Your service provider will supply descriptions of special features and
instructions for using their services.
• REGISTER YOUR PHONE
Make sure to register your phone at
1-888-NOKIA-2U (1-888-665-4228) so that we can better serve you, if you should
need to call the center or have your phone repaired.
www.warranty.nokiausa.com
or
• E-NEWSLETTERS
When you register your phone, you can sign up for Nokia's e-newsletter Nokia
Connections if you would like. You will receive tips and tricks on using your phone,
2260.ENv1_9355957_.book Page 16 Wednesday, February 26, 2003 11:27 AM
Welcome and quick guide
• THE ANTENNA
Tip:
Your phone has a built-in antenna. As
with any other radio transmitting device, do
touch the antenna unnecessarily when the
phone is switched on.
Contact with the antenna affects call quality and may
cause the phone to operate at a higher power level than
otherwise needed.
Not touching the antenna area during a phone call optimizes
the antenna performance and the talk-time of your phone.
Normal position: Hold the phone as you would any other
telephone with the antenna pointed up and over your shoulder.
not
• THE BATTERY
This section tells you how to install and remove the battery. You will need to remove
the battery when replacing it, or to view the phone’s label (located under the
battery). For important safety information on using batteries and chargers, see
“Accessory safety” on page 94.
Install the battery
1
Place the battery in the
compartment with the label side
facing up and the golden
contact area of the battery
aligned with the contact prongs
inside the phone.
2
Press down on the battery until
it snaps into place.
2260.ENv1_9355957_.book Page 17 Wednesday, February 26, 2003 11:27 AM
3
Align the cover over the back of
the phone, placing the end of the
cover approximately 1/4 inch past
the end of the phone. Lower the
back cover onto the phone.
1/4 inch
4
Press down slightly and slide the
cover until it locks into place.
Remove the battery
If you purchase a new battery or need to access information on the phone’s label,
you may need to remove the battery. Make sure the phone has been turned off for
at least 10 seconds.
Important:
(for example, recycling). Do not dispose as household waste.
1
Hold the phone with the back
facing you. At the bottom
corners of the phone, press the
battery cover with your thumb
and forefinger.
2
Place the thumb of your other
hand in the groove, approximately
1 inch from the top of the phone.
Apply pressure with the thumb,
slide the back cover toward you
to release it, then remove it.
Dispose of batteries according to applicable local regulations
2260.ENv1_9355957_.book Page 18 Wednesday, February 26, 2003 11:27 AM
Welcome and quick guide
3
Look for the battery latch
that runs along the end
of the battery nearest
the top of the phone.
4
Place your thumbs on
the corners of the latch
and press away from
the battery.
5
Once the battery is
released from the latch,
it will lift slightly so that it can be removed from the phone.
Warning:
objects that may damage the phone or the battery.
Use only your hands to remove the battery. Do not use any
Charge the battery
Before you begin using your phone, you need to
prepare your phone by charging the battery.
1
Plug the charger into a standard wall
outlet, then connect the lead from the
charger to the bottom of the phone.
2
The battery power indicator (or battery
bar) appears on the screen and starts
scrolling.
3
When the battery bar stops scrolling, the battery charge is complete.
full
4
Disconnect the charger from the phone.
IMPORTANT BATTERY INFORMATION
Use the following guidelines to obtain the best performance from your battery:
•With your phone turned off, charge your new battery for three hours before
its first use. Use the battery until it is fully discharged. Repeat this procedure
twice for a total of three charging cycles.
•Battery operation time may be less than the estimated times during the first
charges. This condition is normal.
•If the battery is fully discharged, the scrolling bars may not appear
immediately when charging.
•After the first charge, you can make and receive calls during the charging
cycle, but the calls interrupt the charge. When the phone call ends, the charge
will resume.
2260.ENv1_9355957_.book Page 19 Wednesday, February 26, 2003 11:27 AM
•The bars on the screen stop scrolling and remain constant when the phone is
charged. If you leave the phone connected to the charger, the battery receives
an additional charge.
Note:
The battery will accept a “trickle charge” for an additional two hours.
See “Reference information” on page 87 for more information on batteries.
•Charging time depends on the charger and battery used. See “Batteries” on
page 95 for charging, talk, and standby times.
PROLONG BATTERY LIFE
For good operation times with NiMH batteries, discharge the battery from time
to time by leaving your phone switched on until it turns itself off. Ignore any
messages to recharge your battery and let the battery completely discharge.
Important:
Do not attempt to discharge the battery by any other means.
• SET UP YOUR HEADSET
Your phone is compatible with the HDC-5, HDC-10, HDE-2, and
HDB-5 headsets. The headset provides convenient, hands-free use
of the phone.
Connect the headset
1
Plug the headset plug into the bottom of your phone.
2
Put the round ear plug into one ear.
Use the headset
With the headset connected, you can make
and answer calls as usual.
The microphone for the headset hangs at the
side of your head. Although the microphone
may seem far from your mouth, you can speak
at a normal volume.
Note:
You can set your phone to answer automatically when the headset
is connected. See “Automatic answer” on page 57 for more information.
2260.ENv1_9355957_.book Page 20 Wednesday, February 26, 2003 11:27 AM
Welcome and quick guide
•GET HELP
Find your phone’s label
When you call the Nokia Customer Care Center or your service provider, you will
need to provide specific information about your phone. This information is recorded
on the phone’s type label. The type label is located under the battery inside the
phone’s back cover. It contains the model and serial numbers as well as other
important information about your phone. Please do not remove or deface the label.
Contact Nokia
If you have a question and have already checked the Troubleshooting section
(see page 105), we recommend that you have the following information available
before contacting the Nokia Customer Care Center or your service provider:
•Your phone’s model number
ESN
•
(Electronic serial number – located on the label under the battery)
•Your billing address ZIP code
•The phone or accessory in question
Nokia Customer Care Center, USACustomer Care Centre, Canada
Nokia Mobile Phones
7725 Woodland Center Blvd. Suite #150
Tampa, Florida 33614
Tel: 1-888-NOKIA-2U
(1-888-665-4228)
Fax: 1-813-249-9619
For TTY/TDD users: 1-800-24-NOKIA
(1-800-246-6542)
Nokia Products Ltd.
601 Westney Road South
Ajax, Ontario L1S 4N7
Tel: 1-888-22-NOKIA
(1-888-226-6542)
Fax: 1-905-427-1070
www.nokia.ca
Web site:
Contact your service provider
You may want to save your service provider’s customer support telephone number
into your phone. This will let you easily contact your provider if you have questions
or issues with your phone service.
2260.ENv1_9355957_.book Page 21 Wednesday, February 26, 2003 11:27 AM
Receive accessibility information
Nokia is committed to making mobile phones easy to use for all individuals, including
those with disabilities. Nokia maintains an internet site that is dedicated to
accessibility solutions. For more information about phone features, accessories and
other Nokia products designed with your needs in mind, visit the web site at:
www.nokiaaccessibility.com
LPS-3 MOBILE INDUCTIVE LOOPSET
The LPS-3 Loopset is a Nokia accessory designed to make the phone more accessible
to hearing-aid users. The loopset gives hearing-aid users clear access to digital
telephony for the first time. It allows people with T-coil equipped hearing aids to
make and receive calls without noise interference.
To activate the Loopset, see “Accessory settings” on page 56.
Note:
The loopset is sold separately as an accessory to the phone.
HOW THE LOOPSET WORKS
The LPS-3 Loopset uses inductive technology
to transmit sound to a hearing aid equipped
with a T-coil. The sound from the phone is
amplified more efficiently and background
noise is eliminated.
The loopset is easy to use. Wear the loopset
around your neck, connect it to your phone,
and speak directly toward the microphone.
For detailed instructions on using the loopset,
refer to the booklet that comes with the LPS-3.
Set up the TTY/TDD profile
You can connect your phone to a TTY/TDD using the
Nokia TTY/TDD Adapter (HDA-9). In order for your
phone to recognize the TTY/TDD, you will need to
connect the adapter to your phone.
Important:
be least 18 inches from the TTY/TDD device. When connecting to any other
device, read its user guide or contact its manufacturer for detailed
instructions and safety information.
1
Connect the TTY/TDD with a cable to the HDA-9 adapter.
2260.ENv1_9355957_.book Page 23 Wednesday, February 26, 2003 11:27 AM
3Basic operations
This section gives a brief introduction to the phone and shows quick steps for:
•Making and answering calls
•Adjusting the earpiece volume
•Navigating through menus
•Using menu shortcuts
You will also find information about the phone’s icons and how to use in-phone
help. The rest of this guide provides complete details on phone use.
• SWITCH YOUR PHONE ON OR OFF
Warning:
wireless phone use is prohibited or when it may
cause interference or danger.
To switch on your phone, press and hold the power key
for 2 seconds.
To switch off your phone.
•Press and hold the power key.
OR
•Press the power key quickly. When
highlighted on the screen, press
Do not switch on the phone when
Switch off!
Select
.
is
• MAKE AND ANSWER CALLS
There are several ways to make and answer calls on
your phone. Once learning about the basic methods,
you will discover other tips throughout this guide when
reading about the phone’s features.
Use the keypad
1
Enter the phone number, including the area code
if needed.
the phone is switched on. Contact with the
antenna affects call quality and may cause the phone to operate at a
higher power level than otherwise needed.
key.
Do not touch the antenna when
2260.ENv1_9355957_.book Page 24 Wednesday, February 26, 2003 11:27 AM
Basic operations
Use the contact list
1
From the start screen, press the
number you want.
2
Press the
Talk
key to make the call.
Tip:
To skip ahead quickly in the list, press the number key that has the first
letter of the name. You may have to press the key more than once to get
to the correct letter.
Scroll up
Scroll down
or
key and scroll to the
Make a 1-touch dial call
Press and hold the key assigned to the number you wish to call.
To learn how to store a number for use with 1-touch dialing see “Assign a key to
1-touch dialing” on page 67.
End a call
Press the
End
key to end the call or to cancel the call attempt.
Answer a call
When your phone rings, press the
except the power key, end key, or the scroll keys.
Note:
If Keyguard is active, the keypad will unlock when you have an
incoming call.
Talk
key. You can press any key to answer a call
Silence an incoming call
Press the
End
key or
Silent
to mute the ringing of an incoming call.
Redial the last-dialed number
Press the
Talk
key twice.
Adjust the earpiece volume
Adjust the earpiece volume during a call by pressing
the scroll keys located just below the screen.
2260.ENv1_9355957_.book Page 26 Wednesday, February 26, 2003 11:27 AM
Basic operations
Icons
Screen
Icon
What it means
Active call in progress.
Silent has been selected
The phone’s keypad is locked to prevent any accidental key presses.
One (or more) new voice messages waiting.
One or more new text messages waiting. (If blinking, the text
message memory is full.)
Digital service is available.
Standard text input mode for entering alpha characters. Press to
switch between uppercase and lowercase input.
Predictive text mode for quickly entering text messages. Press # to
switch between uppercase and lowercase input.
123 mode. This icon appears when you press and hold # while
entering text. You can now enter only numbers (not alpha
characters). Press and hold # again to return to text entry mode.
Special character
entering text. Once the characters appear, you can select a special
character by selecting
Alarm clock is set.
as the current profile.
mode. This appears when you press
Insert
.
*
while
• CHECK IN-PHONE HELP
Many menu items have brief help text. To view the help text, scroll to the
menu item and wait for about 15 seconds. Press
key to continue reading the text. Press
return to the current menu.
2260.ENv1_9355957_.book Page 27 Wednesday, February 26, 2003 11:27 AM
• BROWSE PHONE MENUS
A menu is a list of choices you can make to change settings on your phone or use
various phone features. Each menu can contain several levels of submenus. You can
use menus and submenus two ways: by scrolling or by using a shortcut. This guide
uses the shortcut method when describing how to use the phone’s features.
Scroll through menus
1
At the start screen, press
Scroll up
2
Use the scroll and selection keys to navigate the submenus; press the
to return to the start screen.
For example, when you see (
press
and
Menu,
Scroll down
scroll to
Menu
, then scroll through the menus using the
keys.
Menu > Profiles > Silent
Profiles
and press
Select,
) the scrolling method is:
Silent
scroll to
Return to the previous menu level
You can return to the previous menu level by pressing the selection key labeled
Back
or
. Return to the start screen from any menu level by pressing the
Use shortcuts
Menus and options are numbered so that you can quickly find your way to an option.
The numbers appear in the top right corner of the screen and show your location in
the menu.
1
2
3
Menu
Press
Within 3 seconds, enter the first number of the menu function you want
to access.
Repeat until you have entered all the numbers.
For example, to select the
.
Silent profile
, press
Menu 3-2-1
MENU TIPS
• You can scroll upward to quickly access the last option in a menu list.
• You can return to the previous menu level by pressing
• To exit a menu and return to the start screen, press the
leave a menu by pressing the
• Some menus may not appear. Ask your service provider for details.
2260.ENv1_9355957_.book Page 29 Wednesday, February 26, 2003 11:27 AM
4 SETTINGS
1 Time settings . . . . . . . . . . . . . 4-1
1 Alarm clock . . . . . . . . . . 4-1-1
1 On . . . . . . . . . . . . . 4-1-1-1
2 Off . . . . . . . . . . . . . 4-1-1-2
2 Clock . . . . . . . . . . . . . . . 4-1-2
1 Show/Hide clock . . 4-1-2-1
2 Set the time . . . . . 4-1-2-2
3 Time format . . . . . 4-1-2-3
3 Auto-update of time. . . 4-1-3
2 Call settings. . . . . . . . . . . . . . 4-2
1 Automatic redial . . . . . . 4-2-1
2 Current call timer . . . . . 4-2-2
3 Phone settings. . . . . . . . . . . . 4-3
1 Language . . . . . . . . . . . . 4-3-1
2 Touch tones. . . . . . . . . . 4-3-2
1 Manual touch
tones . . . . . . . . . . . 4-3-2-1
2 Touch tone length 4-3-2-2
3 Welcome note. . . . . . . . 4-3-3
4 Restore factory
settings . . . . . . . . . . . . . 4-3-4
4Accessory settings
1
. . . . . . . . 4-4
1 Headset . . . . . . . . . . . . . 4-4-1
2 Handsfree . . . . . . . . . . . 4-4-2
3 Loopset . . . . . . . . . . . . . 4-4-3
4 TTY/TDD . . . . . . . . . . . . . 4-4-4
5 Security settings . . . . . . . . . . 4-5
1 Call restrictions. . . . . . . 4-5-1
2 Change security code . . 4-5-2
1 The Accessory settings menu will not
appear until after an accessory has been
connected to the phone.
6 Network services . . . . . . . . . . 4-6
1 Voice privacy . . . . . . . . . 4-6-1
2 Call forwarding
3 Call waiting
4 Send own caller ID
2
. . . . . 4-6-2
2
. . . . . . . . 4-6-3
2
5 Network feature
setting . . . . . . . . . . . . . . 4-6-5
6 Own number selection 4-6-6
2 Call forwarding, call waiting and send
own caller ID are network-dependent
features. In some networks, the codes
for these features must be activated
and these sub menus will not appear
until they are activated.
2260.ENv1_9355957_.book Page 30 Wednesday, February 26, 2003 11:27 AM
Basic operations
8 PREPAID
1
1 Check account balance . . . . . 8-1
2 Add money to account. . . . . . 8-2
3 Call customer service. . . . . . . 8-3
4 Save access phone
numbers . . . . . . . . . . . . . . . . . 8-4
1 Balance phone
number . . . . . . . . . . . . . . 8-4-1
2 Replenish phone
number . . . . . . . . . . . . . . 8-4-2
3 Customer service
phone number . . . . . . . . 8-4-3
5 Expiration date. . . . . . . . . . . .8-5
1 The Prepaid menu is visible only when
prepaid service is available in your
network and/or activated on your
account. Please contact your service
provider for more information on
Prepaid services.
9 MINUTE MGR.
2
1 My calls. . . . . . . . . . . . . . . . . . 9-1
2 My account. . . . . . . . . . . . . . .9-2
3 Customer care. . . . . . . . . . . . .9-3
2 The Minute Manager menu is visible
only when Minute Manager service is
activated on your account. Please
contact your service provider for more
information.