NEC Xn120 Vision, Xn120 Talk User Manual

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XN120 Vision

and XN120 Talk

Hard of Hearing Options

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Volume Controls

You can increase the volume of the ringing by pressing the VOL.p button while your phone is ringing or when the phone is idle by pressing SPK and dialling 829.

You can increase the volume of the handset earpiece by pressing the VOL.p button when the handset is off hook. There are three volume settings (Low - Med - High).

Visual indications

The indicator lamp at the top corner of the XN120 Vision and Talk phone will flash RED to indicate various call types:

· Intercom Call. Your phone

· Outside Call. Your phone is ringing, the display may show the callers name/number or RINGING.

· Message Waiting. See Message Waiting in this guide.

· You may have a new Voice Mail Message. See the separate Voice Mail and Voice Response

The LCD display of the XN120 Vision phone will show the callers name and number for internal calls and also where available for outside calls.

Hearing Aid Compatibility

The earpiece within the handset of the XN120 Vision and Talk handset has a built in inductive coupler and is compatible with hearing aids that have the ‘T’ setting.

Additional Options

The ringing tone/pitch can not be changed on the XN120 Vision or Talk phones. Consult the system supplier/installer for additional volume settings or equipment that may help.

Ensure your phone is set to RING mode. See Answering an Intercom Call in this guide.

FROM and the callers name/number.

System User Guide.

Intelligent Hybrid System

Regulatory Notice.

Refer to the Getting Started Guide (991409-5) supplied with the XN120 Main Unit for the Declaration of Conformity related to the product.

Nothing contained in this manual shall be deemed to be, and this manual does not constitute, a warranty of, or representation with respect to, any of the equipment covered. This manual is subject to change without notice and NEC Infrontia Ltd has no obligation to provide any updates or corrections to this manual. Further, NEC Infrontia Ltd also reserves the right, without prior notice, to make changes in equipment design or components as it deems appropriate. No representation is made that this manual is complete or accurate in all respects and NEC Infrontia Ltd shall not be liable for any errors or omissions. In no event shall NEC Infrontia Ltd be liable for any incidental or consequential damages in connection with the use of this manual. This document contains proprietary information that is protected by copyright. All rights are reserved. No part of this document may be photocopied or reproduced without prior written consent of NEC Infrontia Ltd.

NEC Infrontia Ltd

www.necinfrontia.co.uk

Telephone User Guide

Issue 1.1 January 2005

991405-5

1 10

For more conve

nient use

…

Handsfree Options

Before using Your Telephone

…

DND/CONF

(On-Hook)

When you set

Call Forward,

the

DND/

CONF Key

’

s lamp flashes and

Internal Dial Tone pattern changes.

(

SC.

851+17)

When you set

Call Forward,

the

DND/CONF Key

’

s lamp flashes and

the

Internal Dial Tone pattern

CALL

HOLD SPK

Extension Number

CFW Type

(

SC.

851+16)

Thank you for purchasing the NEC XN120 system.

Due to the flexibility built into the system, your Dialling Codes and Feature Capacities may differ from those in this guide. Check with your Supplier / System Administrator and make a note of any differences.

Using Your Multiline Telephone…

Handset

Alphanumeric Display

Indicator

CHECK Key CLEAR Key

Speaker

VOL (Volume Control) Key

Programmable Function Keys

LND (Last Number Dial) Key OPAC (Operation Access) Key

DC (Dial Control) Key CALL Key FLASH Key TRFR (Transfer) Key

SPK (Speaker) Key DND/CONF Key

(Do Not Disturb / Conference) HOLD Key

Microphone MIC (Microphone) Key

Dial Keys

Do Not Disturb (DND)

DND : Trunk Incoming Call

DND : Intercom Incoming Call

DND : Trunk & Intercom Incoming Call

DND : Transferred (CFW) Call

DND : Cancel

u When you set DND, the DND/CONF Key’s lamp is lit and the Internal Dial Tone pattern changes.

Call Forward / Follow Me

Call Forward

(Select) Key

CFW

CALL

8 8

8 ? ?

Busy / No Answer

Follow Me

Immediate

4 0

u u When using a Call Forward (Select) Key, press the key and wait to cancel a Call Forward setting, then

press the key and wait again to restore the previous Call Forward setting.

Condition

6 7

No Answer

Dual Ring

Cancel

? ? ?

FWD All Calls

FWD Outside Calls only

FWD Intercom Calls only

SPK

Functions XN120 Vision XN120 Talk

Programmable Keys 12 12 Additional Prg. Keys 10 10 Display Yes No CHECK/CLEAR Keys Yes No Handsfree Yes No (Talkback) Accept DLS Console Yes No Wall Mount Kit Yes (Built-in) Yes (Built-in)

Compatible Headsets

Plantronics S12 (Adapter and headset) Plantronics M12E Vista Base with any H-series headset. Other headsets may not operate correctly

- Handsfree lets you place and answer calls by pressing “SPK” instead of using the handset.

- With Automatic Handsfree, you can press the CALL Key without lifting the handset. Normally, you have

Automatic Handsfree.

- Use Handsfree Answerback to answer a voice-announced Intercom call by speaking toward your phone without lifting the handset.

Call Forward Off-Premise

7 31

Call Forward (Device) Key

changes.

Telephone Number

Cancel

? ? ? ?0

Hold / Transferring Calls

If your phone has

DSS or One

Touch key

for the extension user who is to receive the call

, just press it

(Talking)

HOLD

(Announce)

(Talking)

HOLD

When an

Intercom

call is placed on hold

, the call

held as

“

Exclusive

Hold”

on your phone.

(Flashing)

Hold Retrieve

(

Flashing)

System

programming

required

to use Exclusive Hold. Ask your

NEC Authorised

Supplier for details.

(Talking)

Trunk Key

(Flashing)

Hold Retrieve

(Flashing)

Exclusive Hold Key

(

SC.

851+45

)

For Your Convenience

An existing

Appear

ance Key

cannot be overwritten without

the Appearance Key

first being erased

Func

tion

Keys

with one or two colour LEDs programmed as DSS keys will provide

extension status

Placing a Call on Hold / Retrieving a Held Call

u u While your outside call is on System Hold, other extension users can take the call off Hold.

Placing a Call on Exclusive Hold

u u While your outside call is on Exclusive Hold, other extension users can not take the call off Hold.

Trunk Key

CALL

Programming a Function Key

Programmable Function Keys can be assigned as Appearance Keys (e.g. Trunks) or General Keys (e.g. DSS/One-Touch). Press the Function Key to activate the assigned function without dialling the Service Code.

CALL

u u Programmable Function Keys (General Key Code) can be erased by entering Service Code 00.

General Key Code

Function Key

Service

Code

? ?

Additional Data

Common Service Codes:

DSS/One-Touch Key

DND Key

Background Music (ON/OFF)

Headset Key

Incoming Caller ID List

External Zone Paging

External All Call Paging

Internal Zone Paging

Internal All Call Paging

Abbreviated Dial – Common/Personal

Abbreviated Dial – Group

Call Forward – Immediate

Call Forward – Busy

Call Forward – No Answer

Call Forward – Busy/No Answer

Call Forward – Dual Ring

Call Forward – Follow Me

Call Forward – Select Option

Call Forward – Device

Repeat Redial

Saved Number Redial

Memo Dial

SPK

Retrieving a Held Outside Call (if your extension doesn’t have trunk keys)

CALL

Transferring a Call to another Extension

(To answer own held Trunk)

Trunk No.

you want to retrieve

? ?7 7 2

TRFR

Extension Number

? ? ?

TRFR

instead of “HOLD + Extension Number” in the operation above.

Programming a DSS/One-Touch Key

Programmable Function Keys can be assigned as DSS (Direct Station Selection) or One-Touch Keys. You can place an Outside or Intercom call by pressing this key without dialling the number.

CALL

5 0

Telephone Number

Trunk

? ?

Extension Number

? ? ?

indication, Idle=Off, Busy=lit. This is known as Busy Lamp Field (BLF) indication.

u When storing an outside telephone number, the Trunk Access Code (normally 9) must be added to the

start of the number. Up to 36 digits can be stored.

u To program another key, press the next Programmable Function Key instead of the SPK Key to finish.

Function Key

HOLD SPK

8 3

Answering Calls

For Your Convenience

Common/Personal Abbreviated Dialling Bins are numbered as follows (by default):

Telephone Number

CALL

HOLD

Name

(12 characters)

HOLD SPK

(Common

/Personal

bbv.)

(Group A

bbv.)

Bin No.

When enter

ing

a name, use

the

Dial Pad Keys

on your telephone

to enter letters as

shown

below.

Clear the character entry to the left, one character at a time (Backspace Key)

1 @ [ ] ^ _ ‘ { }

D E F d e f 3

J K L j k l 5

P Q R S p q r s 7

W X Y Z w x y z 9

+ , - . / : ; < = > ?

1 2 3 4 5 6 7 8 9 10 11 12 13

Number of Key

Presses

(Ringing)

SPK

Voice Mode

Ring Mode

(Voice)

Intercom Call Mode can be set at your phone as follows

: “

Ring” = CALL + 823,

“

Voice” = CALL + 821

(Ringing)

SPK

Trunk Key

(Flashing)

SPK

Ringing

Non-Ringing

Confirm status of

the

MIC Key if you want to answer Handsfree

[

MIC On

Light On, MIC Off = Light

Off

CALL

Pickup for

CALL

In same

(

SC.

851+24)

In other

Call Pickup for other Group Key

(

SC.

851+25)

Programming Abbreviated Dialling Bins

8 5

? ? ?

8 5

? ?

Answering an Outside Call

Extension

? ?

2-digit dialling: Common = 00-79, Personal = 80-99, or 3-digit dialling: Common = 000-899, Personal = 990-919.

u System programming is required to allow Group Abbreviated Dialling. Ask your NEC Authorised Supplier. u Up to 36 digits dialling can be stored in each abbreviated dialling bin. u To clear an abbreviated dialling bin (number & name), press the “CLEAR” key after dialling the Bin No.. u Applicable to XN120 Vision Phones only.

Entering a Name into an Abbreviated Dialling Bin

For example, press the “2” key once for “A”, twice for “B”, etc…

A B C a b c 2

2 3

G H I g h i 4

4 5

M N O m n o 6

6 7

T U V t u v 8

8 9

0 ! “ # $ % & ‘ ( )

DND/CONF

Accepts a character and move the cursor one place to the right. Press twice to insert a “space”.

(XN120 Vision Phones Only)

Answering an Intercom Call

Extension

Speak toward

your phone

u u Confirm status of the MIC Key if you want to answer Handsfree [MIC On = Light On, MIC Off = Light Off].

Extension

Picking up another Extension’s Call

Group

Call Pickup Key

CALL

Groups

Specified

Extension

u System programming is required to allow Group Call Pickup. Ask your NEC Authorised Supplier for details.

68 7

68 9

Extension Number

?7 5 ? ?

4 7

Placing Calls

If your call doesn

’

t go through

…

Pressing CALL key after dia

ling an extension number is also possible.

CALL

Listen for

Dial Tone before dia

ling a Telephone Number.

Trunk Key

The system periodically

redials the call. Repeat duration is programmable. Ask your

NEC Authorised

CHECK

VOL

(Check Name)

You can check who lef

t a message

waiting indication for you

, and then answer.

CALL

SPK

DC LND

(

SC.

851+29)

CALL

SPK

Checking & Answering a Message Waiting Indication

(On-Hook)

u Applicable to XN120 Vision Telephones only.

Cancelling a Message Waiting Indication (at originating extension)

8 14

8 7

Extension Number

you want to cancel MW

? ? ?

Clearing All Message Waiting Indications (at any extension)

u Clears all messages you have left for other extensions and messages other extension have left for you.

8 7

Repeat Dialling <Outside Call>

Placing an Outside Call <Quick Access>

Telephone Number

? ? ? ?

u u You can have function keys for Trunks or Trunk Groups. Ask your Supplier.

Placing an Outside Call <Access Code>

CALL Telephone Number

u Listen for Dial Tone before dialling the Telephone Number.

Trunk Code

? ? ? ?

Placing an Intercom Call <Dial Access>

Extension Number

? ? ?

(Hear Busy Tone or No answer)

Repeat Dial Key

[Flashes red when set.] [Press flashing key to cancel.]

Supplier for details.

u You should lift the handset when the called party answered. u You can cancel this function by pressing “DC” and “LND” during idle condition. u Does not reserve line. Will select other available line when original line is in use.

u u Your call will ring or voice-announce. If you hear ringing, wait for an answer. If you hear a beep, begin

speaking. Dialling “1” changes voice/ring mode (where the destination is an XN120 Telephone).

6 5

If your call doesn

’

t go through

… Placing Calls Quickly

Intercom

numbers

can also be stored

under Last Number Redial

. Ask your

NEC Authorised

Supplier for

LND VOL

Redial List

(Find desired number)

(On-Hook)

CALL LND

Common/Personal Abbreviated Dia

lling Bins are numbered as follows (by default):

Common

bbv.

Group A

bbv.

Bin No.

Group

CALL

Group A

bbv.

Key

The Telephone / Extension Number shall be pre

registered to a One

Touch / DSS Key (

refer

to P

age 2).

One-Touch / DSS Key

For

Intercom

Call, when you hear ringing, wait for the called party to answer.

When you set a MW, the called party

’s MW

Indicator starts to flash, and y

our

Indicator is lit Red.

Set

(

SC.

851+38)

Answer

(

SC.

851+38)

Camp On Key

(

SC.

851+35)

When

Camp On

set

Camp On Key

Using Abbreviated Dialling <Outside Calls>

/Personal

CALL

Common/Personal

Abbv. Bin No.

? ? ?

Abbv.

18 4

? ? ?

2-digit dialling: Common = 00-79, Personal = 80-99, or 3-digit dialling: Common = 000-899, Personal = 990-919.

u System programming is required to provide Group Abbreviated Dialling. Ask your NEC Authorised

Supplier for details.

(SC.851+28)

Using One-Touch Keys <Outside/Intercom Calls>

u u Trunk Access Code (Dial “0”) should be added as the first digit of the Telephone Number.

Setting Camp On / Callback / Trunk Queuing

(Hear Busy Tone, No Answer, or Trunk Unavailable)

[Lit Red when set]

u <Callback> For Intercom Call, when your phone starts the ringing, lift handset and wait for the called

For Trunk Queuing, when you hear Dial Tone, begin dialling the telephone number.

party to answer. For Trunk Queuing, when your phone starts the ringing, lift handset, hear Dial Tone and begin dialling the telephone number.

Wait without hanging up

Wait for the system to call you back

Cancelling Camp On / Callback / Trunk Queuing

8 07

Or press the Camp On Key

(SC.851+35)

Set / Answer a Message Waiting

Last Number Redial < Outside/Intercom Calls>

The system retains the last 10 numbers dialled which can be viewed and dialled.

(XN120 Vision Phones Only)

details.

8 14

Hear Intercom Busy Tone or No Answer

Your phone’s Indicator is flashing in Red

u u When you answer a MW, the MW Indicator will automatically go off when the called party answers.

MW Key

8 14

MW Key

NEC Xn120 Vision, Xn120 Talk User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual