ANALOGUE TELEPHONE USER GUIDE
Table of Contents
General Information
Answering Calls
Making Calls Page 1 – 2
Placing A Call On Hold
Transferring Calls
Conference
Call Park
Tone Override Page 3 – 4
Voice Over
Call Forwarding
Paging
Call Pickup
Do Not Disturb
Account Code Page 5 – 6
Account Code Forced
ACD/UCD
Programming Station Speed Dial
Quick Reference Guide Page 7 – 8
General Information
The following should be considered when reviewing this User Guide:
Access to many features is based on system assignments. Some access
codes may vary from those stated in this user guide and not all features
may be available from your telephone.
The FLASH or RECALL key located on certain models of Analogue
Telephones can be used in place of the Hookswitch.
Answering Calls
Ringing Calls
Lift handset
Converse
Note 1: Distinctive ringing tones are provided for internal and outside calls.
Note 2: When Delayed Ringing feature is assigned, incoming calls will first ring at a
primary station. If the call is unanswered after a preprogrammed time interval,
calls will also ring at the assigned secondary station.
Call Alert Notification
With a call in progress:
Receive Call Alert Notification
Replace handset to disconnect the current call
Lift handset to converse with new call
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Making Calls
Internal Calls
Lift handset
Dial station number or 9 for the attendant (or reception)
Note 1: When calling a multiline telephone, dialling 1 after the station number will
change ringing to voice, or voice to ringing.
Note 2: To directly access a personal voice mailbox, dial 7 after dialling the station number.
Outside Calls
Lift handset
Dial trunk access code i.e. 0
Dial telephone number
Converse
Last CO/PBX Number Redial
Lift handset
Dial Last Number Redial code #
Converse
Station/System Speed Dial
Lift handset
Dial Speed Dial code 77
Dial Speed Dial Memory location:
– Station Speed Dial 80 – 99
– System Speed Dial 00 – 79
Converse
Trunk Queuing
Upon receiving busy tone when all outside lines are busy:
Dial Trunk Queue set code 78
Replace handset
Note: When an outside line is available, your telephone will ring; lift handset and place
call (no need to dial Trunk Access code).
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