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Intelligent Hybrid System
This guide was downloaded from
www.purplepenguincomms.com
oice Mail
and
Voice Response System
User Guide
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Voice Mail Function Keys VMS
Programming a Voice Mail Key
1. Press SPK key.
2. Dial 851.
3. Press the key you want to program.
4. Enter the 2-digit function number,
followed by any additional information
required. (See table below.)
5. Press HOLD.
To Check the Function of a
Programmable Function Key
1. Press CHECK.
2. Press the programmed key.
The programmed function is
displayed.
Voice Mail Function Numbers
67 + Mail Box - Mail Box Key - for direct access to mailbox
68 + 0 - Voice Mail Service - skip message forward and replaying
68 + 1 - Voice Mail Service - skip message backward and replaying
69 + 0 - Conversation Record - Start/stop manual conversation record
69 + 1 - Conversation Record - Delete conversation and re-record
69 + 2 - Conversation Record - Cancel call record and delete
70 + Mailbox - Automated Attendant - set call forward to Voice Mail.
71 + Mailbox - Greeting Message - select one of three greetings.
Mailbox Password VMS
Setting Y our Pass word
System Phone
1. Press Voice M a il Access key
(SC 851:67).
2. Dial service code 65#.
3. Dial new four digit password.
4. Dial #.
5. Your password will be spoken to you.
6. Dial 0# to confirm (or 1# to cancel).
7. Hang up.
Single Line Telephone
1. Lift handset.
2. Dial 884 (default).
3. Enter mailbox number (and
password).
4. Dial service code 65#.
5. Dial new four digit password.
6. Dial #.
7. Your password will be spoken to you.
8. Dial 0# to confirm (or 1# to cancel).
9. Hang up.
Deleting Your Password
System Phone
1. Press Voice M a il Access key
(SC 851:67).
2. Dial service code 65#.
3. Dial 9999.
4. Dial #.
5. Dial 0# to confirm (or 1# to cancel).
Single Line Telephone
1. Lift handset.
2. Dial 884 (default).
3. Enter mailbox number (and
password).
4. Dial service code 65#.
5. Dial 9999.
6. Dial #.
7. Dial 0# to confirm (or 1# to cancel).
8. Hang up.
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Voice Mail Service Codes VMS
Function
Help
Play Message
Erase All Messages
End Recording of Message
Broadcast Message to a Multiple
Address Group
Greeting
Message 1
Greeting
Message 2
Greeting
Message 3
Message Notification
Set Automated Attendant
Play Messages
“First In First Out
Play Messages
“Last In First Out
Password Setting
Message Registration Control
Setting
Exit
Play
Record
Erase
Play
Record
Erase
Play
Record
Erase
Service
Code
0#
1#
7#
9#
2#
31#
32#
37#
35#
33#
38#
36#
34#
39#
61#
62#
63#
64#
65#
66#
*#
Optional Function
Replay Message
Pause/Restart the Playback
Erase Message and Play Next
Message
(during message playback)
Save Mess age and Play Next Mess age
Copy the Message
Skip Playback Forward 8 seconds
Skip Playback Backward 8 seconds
Broadcast the Message
Exit
Confirm Erase
Notify to an Extension
Notify to an External Number
Cancel Notification
Exit
Option
Code
1#
4#
7#
9#
2#
3#
6#
28#
*#
0#
1#
2#
0#
*#
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Voice Mail Messages VMS
Listening to Messages
System Phone
1. Press Voice M a il Access key
(SC 851:67).
2. Messages are automatically played
back.
Single Line Telephone
1. Lift handset.
2. Dial 884 (default).
3. Enter mailbox number (and
password).
4. Dial service code 1#.
5. Listen to messages.
Recording a Message to Send to a
Mailbox
1. Press SPK key or lift handset.
2. Dial 884 (default).
3. Dial *.
4. Dial the mailbox number you wish to
send a message to.
5. Dial #.
6. Record message.
7. Hang up.
Voice Mail Access from Outside
1. Dial in to listen to your personal
greeting.
2. After your greeting has ended, two
short beeps will be heard.
3. Enter your password (if set).
4. Dial #.
5. You now have access to the service
code options for your mailbox
(e.g. dial 1# to listen to your
messages).
Broadcast List
System Phone
1. Press Voice M a il Access key
(SC 851:67).
2. Dial service code 2#.
3. Dial abbreviated broadcast list
number (0-9).
4. Dial #.
5. Record Message.
6. Hang up.
Single Line Telephone
1. Lift handset.
2. Dial 884 (default).
3. Enter mailbox number (and
password).
4. Dial service code 2#.
5. Dial abbreviated broadcast list
number (0-9).
6. Dial #.
7. Record Message.
8. Hang up.
Transferring a Message to a
Broadcast List
1. After the message playback has
ended,
2. Dial 28#.
3. Dial abbreviated broadcast list
number (0-9).
4. Dial #.
5. Dial 0# to accept.
6. Hang up.
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