Information in this document is subject to change without notice.
No part of this manual may be reproduced in any form without the prior written permission of NEC Australia.
Microsoft and Windows are registered trademarks or trademarks of Microsoft Corporation in the United States and
other countries.
Intel, Intel Core, and Intel SpeedStep are registered trademarks or trademarks of Intel Corporation or their affiliate
companies in the United States and other countries.
SD is a trademark of SD Card Association.
ShieldPRO is a trademark of NEC Corporation in Japan.
DeviceProtector is a trademark of NEC Personal Products, Ltd.
Adobe, Adobe logo, and Acrobat are trademarks of Adobe Systems Incorporated in the United States and other
countries.
All other product, brand, or trade names used in this publication are the trademarks or registered trademarks of their
Use the following information to help ensure proper and safe operation of this product. Before using
this product, read this manual carefully and take note of cautions. Keep this manual at hand for
reference.
The following symbols are used in this manual to indicate a potential for personal injury or damage
to the product.
WARNING
Indicates there is a risk of death or serious personal injury.
CAUTION
Indicates there is a risk of personal injury or property damage.
The following symbols indicate a potential for personal injury or property damage due to an
improper operation.
Prohibited Indicates a prohibited action.
Attention to fire Indicates there is a risk of fumes and/or a fire.
Attention to electric shock Indicates there is a risk of electric shock.
Attention to personal injury Indicates there is a risk of personal injury.
Attention to laser beam Indicates there is a risk of loss of eyesight due to laser beam.
Attention to high temperature
Indicates there is a risk of product failure due to high
temperature.
Unplug the power cord. Indicates an instruction to unplug the power cord.
Connect grounding conductor. Indicates an instruction to connect the grounding conductor.
NEC ShieldPRO FC-N21S Ruggedised Notebook Computer
User’s Guide 0318-00002 Ver. 2.0 Dec 2008 – Page i
1.1. General Warnings
If smoke, odour, noise, or abnormal heat is generated, immediately turn off ShieldPRO and
disconnect the power plug from the outlet. Remove the battery, if installed, after making sure
that you can do so safely. Using the computer in such conditions may cause a fire, burns, and/or
electric shock.
Do not hold the power plug while your hands are wet. Failure to follow this warning may cause
an electric shock.
Do not touch the computer during a thunderstorm.
Do not touch the computer, connected cables, and peripheral devices, or install/remove such
devices when a thunderstorm is approaching. Failure to follow this warning may cause an
electric shock due to lightning.
Do not disassemble or modify the product. Failure to follow this warning may cause an electric
shock, fumes, and/or fire.
Do not place the product in a fire, apply excess heat, or short-circuit the terminal. Failure to
follow this warning may cause a fire, and/or explosion.
Do not intentionally remove or damage any of the warning labels. Warning labels are attached to
components to inform the user that a hazardous situation may arise when using the product. If
you find any labels totally/partially removed or illegible due to damage, contact your ShieldPRO
supplier.
NEC ShieldPRO FC-N21S Ruggedised Notebook Computer
User’s Guide 0318-00002 Ver. 2.0 Dec 2008 – Page ii
1.2. Installation Environment Warnings
The following precautions pertain to environmental requirements. Failure to follow these warnings
may cause an electric shock, fumes, and/or fire.
Do not install or use the product in a location where medical vapor is emitted into the air, and avoid
contact between medical substances and ShieldPRO.
Do not use the product in an environment where any liquid (such as water), metals, or other foreign
substances may come in contact with the product.
Do not use or store the product in a place of extremely high or low temperature or extreme
temperature change.
NEC ShieldPRO FC-N21S Ruggedised Notebook Computer
User’s Guide 0318-00002 Ver. 2.0 Dec 2008 – Page iii
1.3. Power Supply and Power Cord Warnings
The AC adapter and AC cord are designed for use only with this product. The AC adapter may be
damaged if it is connected to a device other than this product.
The AC cord used with this product must be approved by an acceptable accredited agency
responsible for evaluation in the country where the AC cord will be installed.
Do not connect the power cord to an outlet that has an illegal number of connections. The electric
current exceeding the rated flow overheats the outlet, which may cause a fire.
The AC cord shipped with this product can only be used for 240 VAC. Do not connect this AC cord to
an outlet of which rating exceeds 250 VAC. Failure to follow this instruction may cause a fire and/or
electric shock.
Make sure the power plug is inserted into the outlet as far as possible. A halfway inserted power plug
may cause a fire and/or an electric shock.
Do not use this product if dust has accumulated on the AC power cord plug. If dust accumulates on
the power plug, an electrical discharge occurs between plug pins and it may cause a fire.
Always hold the plug of the AC cord upon its removal. Do not pull the cord. Breaking the wire may
cause a fire.
Do not use the AC cord if the plug blades are unstable. Poor connection may cause a fire.
Do not pull the AC cord forcibly or put heavy objects on it. Breaking the wire may cause a fire and/or
electric shock.
The drip-proof and dust-proof performance of IP54 do not apply to the AC adapter and AC cord.
Follow instructions described below when handling them to prevent fume, fire, and/or electric shock
to occur.
Do not drop or cause impact to the AC adapter.
Do not use the power cord when bent or twisted.
Do not forcedly bend the base of the power cord.
Do not put any heavy object on the AC adapter or power cord.
Do not wrap the AC adapter with cloth or other material.
Do not use the AC adapter in a place where splashing of water or other liquids may occur.
Do not use the AC cord and/or AC adapter if it is damaged.
Do not put the AC adapter near a thermal appliance.
Do not put the AC adapter in a place that experiences extreme temperature changes (for example,
near the exhaust port of an air conditioner).
Do not use the AC adapter near flammable gas and/or combustible substances.
Do not put the AC adapter in a place where steam is generated (for example, in a kitchen or near a
humidifier).
Do not use the AC adapter in a place where salinity (for example, sea breeze) or a corrosive gas (for
example, hot springs) is generated.
Use only the specified AC adapter and AC cord. Never attempt to disassemble or modify the AC
adapter. Doing so may cause an electric shock, smoke, and/or fire.
NEC ShieldPRO FC-N21S Ruggedised Notebook Computer
User’s Guide 0318-00002 Ver. 2.0 Dec 2008 – Page iv
1.4. Battery Warnings
The provided battery is designed to be used with this product only. Do not use the battery for any
other device.
In addition, do not use any other battery than the provided battery for this product. Failure to follow
this instruction may cause a fire and/or electric shock.
To charge the battery, install it in ShieldPRO or use dedicated charger (FC-N013: option). Charging
using another method may cause a fire and/or electric shock.
Do not short-circuit the battery. Doing so may cause a fire.
Do not heat the battery or place it in or near flame. Doing so may cause a fire.
Do not disassemble the battery. Doing so may cause a fire and/or an electric shock.
Dispose of used batteries according to the instructions.
Do not drop the battery. Doing so may cause damage to the battery.
NEC ShieldPRO FC-N21S Ruggedised Notebook Computer
User’s Guide 0318-00002 Ver. 2.0 Dec 2008 – Page v
1.5. Miscellaneous Warnings
Any users with implantable cardiac pacemakers should distance this product from the pacemaker by
30 cm or more. Pacemakers may be influenced by radio waves radiated from this product.
In any areas where medical agencies prohibit wireless LAN from being used, turn off the power of
this product or disable the wireless LAN feature. Failure to follow this instruction may affect the
function of medical equipment.
If traveling in an aeroplane where the use of wireless and electronic devices is prohibited, turn off the
power of this product or disable the wireless LAN feature. This product may influence electronic
devices.
If this product causes radio disturbance to other devices during the use of a wireless feature, disable
the wireless feature or stop using this product. Failure to follow this instruction may influence other
devices and cause malfunction.
NEC ShieldPRO FC-N21S Ruggedised Notebook Computer
User’s Guide 0318-00002 Ver. 2.0 Dec 2008 – Page vi
1.6. Caution During Operation
Take care when installing or removing the peripherals to avoid injury to hands or fingers.
The bottom face of this product gets hot during and immediately after operation. Do not place it on
your lap for a long time to avoid low-temperature burn injury.
NEC ShieldPRO FC-N21S Ruggedised Notebook Computer
User’s Guide 0318-00002 Ver. 2.0 Dec 2008 – Page vii
1.7. Miscellaneous Cautions
After turning off the power of this product, wait for five seconds or longer before you turn the power
on again. Turning on the power just after turn-off without a certain interval may cause a malfunction
or fault to occur.
To remove the AC adapter, first remove the plug from the power outlet and then disconnect the plug
from the product. Removing the plugs in the reserve order may cause the AC adapter and/or this
product to be damaged.
Avoid handling the product while eating, drinking or smoking.
A floppy disk contaminated with cigarette ash may cause data read/write error or damage to the
floppy disk drive.
Do not use floppy disks and/or CD-ROMs that are dirty.
Using a floppy disk dirty with sand, dust, and/or liquid (for example, water) may cause failure of the
drive.
When relocating the product, pay attention not to give an excessive shock and/or vibration as defined
in environmental specification. If a shock and/or vibration given to the product exceed the
environmental specification, the internal hard disk drive and/or other components may be damaged.
Notes on storage
Unplug the AC cord from the outlet if you do not use the product for an extended period.
Do not leave any object made of rubber or vinyl in contact with the product. Do not wrap the product
in a vinyl bag or leave rubber bands or the like on the product. Doing so may cause transformation of
the product surface.
NEC ShieldPRO FC-N21S Ruggedised Notebook Computer
User’s Guide 0318-00002 Ver. 2.0 Dec 2008 – Page viii
NOTES:
1) No part of this manual may be reproduced in any form without the prior written permission of NEC Australia.
2) The contents of this manual may be revised without prior notice.
3) All efforts have been made to ensure the accuracy of all information in this manual. If you notice any part that
is unclear, incorrect, or omitted in this manual, contact your ShieldPRO supplier.
4) NEC assumes no liability arising from the use of this product, nor any liability for incidental or consequential
damage arising from the use of this manual regardless of Item (3) above.
5) This product is not intended for use or control in the facilities or devices concerning human lives, including
medical devices, nuclear facilities and devices, aeronautics and space devices, transportation facilities and
devices; and facilities and devices requiring high reliability. NEC assumes no liability for any accident
resulting in personal injury, death, or property damage if this product has been used in the above conditions.
To use this product in facilities and devices and/or control systems, take sufficient considerations for safety
such as redundant configuration, fire delay measures, and malfunction prevention measures.
6) This product (including software) is intended to be sold and used only in Australia. NEC Australia does not
support maintenance service and technical support in any country outside Australia.
7) The components used in this product may be changed with equivalent components to maintain long-term
supply.
8) The operating system (Windows® XP) pre-installed in the internal hard disk drive and CD-ROMs provided
with the product can be used for this product only.
9) It is piracy to replicate a part or whole of software, or distribute it without permission of the copyright owner.
10) Pay attention not to lose the license label of installed operating system (COA label) that is attached to this
pre-installed model.
11) The data you have saved on the hard disk drive, floppy disk, and/or CD-ROM are excluded from the warranty
of this product. Be sure to make a backup copy of user data.
12) It is recommended to install anti-virus software and update the virus definition file on a regular basis.
NEC ShieldPRO FC-N21S Ruggedised Notebook Computer
User’s Guide 0318-00002 Ver. 2.0 Dec 2008 – Page ix
1.8. Exporting Notice
This model of ShieldPRO (including software) is Australian market specific, and has not been
certified for standards of any other country. NEC Australia assumes no liability arising from the use
of this product in any other country than Australia. In addition, no maintenance, service and
technical support for this product are provided in any other country than Australia.
NEC ShieldPRO FC-N21S Ruggedised Notebook Computer
User’s Guide 0318-00002 Ver. 2.0 Dec 2008 – Page x
1.9. EMC Notice
EMC compliance has been attained using cables (except the LAN cable) of a length of less than 3
metres. (EMC directive 89/336/EEC).
NEC ShieldPRO FC-N21S Ruggedised Notebook Computer
User’s Guide 0318-00002 Ver. 2.0 Dec 2008 – Page xi
1.10. VCCI Notice
This product is VCCI Class B information technology equipment conforming to the reference level
of the Voluntary Control Council for Interference by Information Technology Equipment (VCCI). If
used near a radio, TV and/or wireless device, this product may cause poor reception. Use this
product according to descriptions in "Notes on Use" and relevant sections.
The wireless LAN (5 GHz) can only be used indoors due to relevant radio laws.
The radio wave output of this product is lower than the reference value defined in "Radio
Frequency-Exposure Protection Standard (RCR STD-38)" by Association of Radio Industries and
Businesses.
NEC ShieldPRO FC-N21S Ruggedised Notebook Computer
User’s Guide 0318-00002 Ver. 2.0 Dec 2008 – Page xii
1.11. Federal Communications Commission (FCC) Notice
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful interference in a residential
installation.
This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio communications.
There is no guarantee that interference will not occur in any installation.
If this equipment does cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the distance between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
Consult the dealer or an experienced radio/TV technician for help.
NEC ShieldPRO FC-N21S Ruggedised Notebook Computer
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1.12. Wireless LAN Notice
The following safety precautions should be observed:
Do not touch or move the antenna while the unit is transmitting or receiving.
Do not hold any component containing the radio (such as the antenna) in close proximity or
touching any exposed parts of the body, especially the face or eyes, while transmitting.
Do not operate the radio or attempt to transmit data unless the antenna is connected to avoid
damage to the radio module.
1.12.1. Use in Specific Environments
The use of wireless devices in hazardous locations is limited by the constraints posed by the
safety directors of such environments.
The use of wireless devices on aeroplanes is governed by the Federal Aviation Administration
(FAA).
The use of wireless devices in hospitals is restricted to the limits set forth by each hospital.
1.12.2. Antenna Use
In order to comply with FCC RF exposure limits, low gain integrated antennas should be located
at a minimum distance of 20 cm (8 inches) or more from the body of all persons.
High-gain, wall-mount, or mast-mount antennas are designed to be professionally installed and
should be located at a minimum distance of 30 cm (12 inches) or more from the body of all
persons.
Please contact your professional installer, VAR, or antenna manufacturer for proper installation
requirements.
1.12.2.1. Explosive device proximity warning
WARNING
Do not operate a portable transmitter (such as a wireless network device) near unshielded
blasting caps or in an explosive environment unless the device has been modified to be
qualified for such use.
1.12.2.2. Antenna warning
WARNING
WARNING
To comply with the FCC and ANSI C95.1 RF exposure limits, it is recommended for the
equipment installed in ShieldPRO, that the antenna for this device be installed at a distance
of at least 20 cm (8 inches) from all persons and that the antenna must not be co-located or
operating in conjunction with any other antenna or radio transmitter. It is recommended that
the user limit exposure time if the antenna is positioned closer than 20 cm (8 inches).
ShieldPRO series products are not designed for use with high-gain directional antennas.
Use of such antennas with these products is illegal.
NEC ShieldPRO FC-N21S Ruggedised Notebook Computer
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1.12.2.3. Use on aircraft caution
CAUTION
1.12.2.4. Local restrictions on 802.11a, 802.11b, and 802.11g radio usage
CAUTION
Regulations of the FCC and FAA prohibit airborne operation of radio-frequency wireless
devices because their signals could interfere with critical aircraft instruments.
Due to the fact that the frequencies used by 802.11a, 802.11b and 802.11g wireless LAN
devices may not yet be harmonised in all countries, 802.11a, 802.11b, and 802.11g products
are designed for use only in specific countries, and are not allowed to be operated in
countries other than those of designated use.
As a user of these products, you are responsible for ensuring that the products are used only
in the countries for which they were intended and for verifying that they are configured with
the correct selection of frequency and channel for the country of use.
1.12.2.5. USA: Federal Communications Commission (FCC)
This device complies with Part 15 of the FCC Rules. Operation of the device is subject to the
following two conditions:
This device may not cause harmful interference.
This device must accept any interference that may cause undesired operation.
NOTE: The radiated output power of the wireless network device is far below the FCC radio frequency exposure
limits.
Nevertheless, the wireless network device should be used in such a manner that the potential for human contact
during normal operation is minimised.
To avoid the possibility of exceeding the FCC radio frequency exposure limits, you should keep a distance of at
least 20 cm between you (or any other person in the vicinity) and the antenna that is built into the computer.
1.12.2.6. Europe frequency bands
2.400 - 2.4835 GHz (Europe ETSI)
5.15 - 5.35 GHz and 5.47-5.725 GHz (Europe ETSI)
Low band 5.25 - 5.35 GHz is for indoor use only
5.47 - 5.725 GHz is current not allowed in Czech Republic and France.
NEC ShieldPRO FC-N21S Ruggedised Notebook Computer
User’s Guide 0318-00002 Ver. 2.0 Dec 2008 – Page xv
1.13. Telephone Line Connection
Federal Communications Commission (FCC)
This equipment complies with Part 68 of the FCC rules. On the bottom of ShieldPRO is a label
that contains among other information, the FCC registration number and ringer equivalence
number (REN) for this equipment. If requested, this information must be provided to the
telephone company.
Any plug or jack used to connect this equipment to the premises wiring and telephone network
must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA.
The REN is used to determine the number of devices that may be connected to a telephone
line. Excessive RENs on a telephone line may result in the devices not ringing in response to an
incoming call. In most but not all areas, the sum of RENs should not exceed five (5.0). To be
certain of the number of devices that may be connected to a line, as determined by the total
RENs, contact the local telephone company.
If this NEC equipment causes harm to the telephone network, the telephone company will notify
you in advance that temporary discontinuance of service may be required. If advance notice
isn't practical, the telephone company will notify the customer as soon as possible. If the
equipment is causing harm to the telephone network, the telephone company may request that
you disconnect the equipment until the problem is resolved. Also, you will be advised of your
right to file a complaint with the FCC if you believe it is necessary.
If trouble is experienced with this NEC equipment, and for repair orwarranty information, please
contact your ShieldPRO supplier.
The telephone company may make changes in its facilities, equipment, operations or
procedures that could affect the operation of the equipment. If this happens, the telephone
company will provide advance notice in order for you to make necessary modifications to
maintain uninterrupted service.
Connection to party line service is subject to state tariffs. Contact the state public utility
commission, public service commission or corporation commission for information.
There are no user serviceable parts contained in this equipment.
NEC ShieldPRO FC-N21S Ruggedised Notebook Computer
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1.14. Transfer to Third Party
The following must be observed when you transfer (or sell) the product or software provided with
the product to a third party. In addition, be sure to include this User's Guide when you transfer (or
sell) the product to a third party.
1.14.1. About data on the hard disk drive
Be sure to take appropriate measures not to disclose important data (for example, customers'
information or companies' management information) on the hard disk drive to be transferred to any
third parties.
Data appears to be erased when you empty the "Recycle Bin" or execute the "format" command of
the operating system. However, the actual data remains written on the hard disk drive. Data not
erased completely may be restored by special software and used for unexpected purposes.
It is strongly recommended that the Hard Disk Erase feature in BIOS SETUP menu or the software
or service for data erasure (both available at stores) should be used in order to avoid the trouble
explained above.
NEC shall not assume any liability for such data disclosure caused by your failure to take the
necessary measures.
1.14.2. Provided software
To transfer or sell any software that comes with the product to a third party, the following
requirements must be satisfied:
All provided software must be transferred and no backup copies must be retained.
Transfer requirements listed in the "Software License Agreement" that comes with the software
must be satisfied.
Software that is not approved for transfer must be uninstalled before transferring the product.
1.14.3. Disposal of Consumed Parts and Equipment
Consult with your ShieldPRO supplier for disposal of the product and optional devices.
NEC ShieldPRO FC-N21S Ruggedised Notebook Computer
User’s Guide 0318-00002 Ver. 2.0 Dec 2008 – Page xvii
2. Text Conventions
2.1. Symbols in the Text
This manual uses the following symbols:
Symbol Description
If the handling information is ignored, the product may be damaged, software used in the
This manual also uses the following symbols.
Symbol Description
product may malfunction, and/or the data created by the user may be corrupted.
If the handling information is ignored, the product may be damaged and/or software used in the
product may not operate normally.
Supplement of the text.
Reference page.
NEC ShieldPRO FC-N21S Ruggedised Notebook Computer
User’s Guide 0318-00002 Ver. 2.0 Dec 2008 – Page xviii
Keyboard keys are represented in bold-faced letters.
Example: Press Enter to exit.
When several keys are combined, it is indicated using the plus sign (+), press and hold the first key,
press another key, and then release all the keys. An illustration may be used to indicate keys.
NEC ShieldPRO FC-N21S Ruggedised Notebook Computer
User’s Guide 0318-00002 Ver. 2.0 Dec 2008 – Page xix
3. Contents
1. Notes on Use ............................................................................................................................. i
1.1. General Warnings ............................................................................................................ ii