NEC DTERMSP30 User Manual

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NEC Corporation reserves the right to change the specifications, functions, or features, at any time, without notice.
NEC Corporation has prepared this document for use by its employees and customers. The information contained herein is the property of NEC Corporation and shall not be reproduced without prior written approval from NEC Corporation.
Copyright 2004
Printed in Japan
LIABILITY DISCLAIMER
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How to Use Online Help
1
There are two ways to open Online Help.
Open from Start Menu
1 Click in the following order: [Start] Æ
[Program] Æ [DtermSP30] Æ [DtermSP30 Online Help]
Now, Help Screen is opened.
Open from Task Tray
1 Right-click in Task Tray and then
click [Help].
Now, Help Screen is opened.
1 Click on the upper right corner on
Help screen.
Now, Help screen is closed.
You can see Help screen just like help screens on other applications.
How to Use Online Help
How to Open
Click
Click
Click
Right-Click
How to Close
How to Operate
No. Item Explanation
(1) Non-display/
display
Hides ‘Contents/Keywords/ Lookup’ column. When this is clicked, displays the column again.
(2) Back Goes back to the previous screen.
(3) Forward Goes forward in the history of
page-moving.
(4) Home Goes back to Top Page.
(5) Print Prints the displayed page.
(6) FAQ Displays frequently asked ques-
tions and their answers.
(7) Glossary Displays a list of terms used in this
Help.
Click
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How to Use Online Help
2
(8) Contents When , , , or is
clicked, the page on ‘Text’ column is displayed. Also, when is clicked, sub-items are displayed.
(9) Key word Displays a list of all the items in the
contents in alphabetical order. You can look up an item by using an entry box.
(10) Lookup You can look up a section you want
to know by using this button. When you enter a word on the entry box on the upper side and click [Start lookup], the lookup result is displayed in a list. When you click lookup result, the equiva­lent page is displayed.
How to See Text
No. Explanation
(1)
When an underlined part in the text is clicked, the screen jumps to the referred section. When [Back] is clicked, it goes back to the previous screen.
(2)
What you should be careful about
(3)
Operation order
(4)
How to operate
(5)
Screens or additional explanations displayed after an operation
(6)
Advice and clues
No. Item Explanation
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What You Can Do By Softphone
3
Softphone ‘DtermSP30’ is a telephone operated by using a PC. You make a call by using headset or hand­set. Also, you can do the following by using functions spe­cific to Softphone.
What You Can Do By Softphone
Video Conference
You can call seeing the other person’s face by connecting a camera to your PC.
Cooperation with PHS
You can use your PHS connected to the PBX as your handset (optional).
Sharing your applications
You can see or operate the same data on each other’s PC while calling other person.
Checking other person’s condition
You can check whether other person is present, calling and so on before you make an extension call (optional).
. . .
. . .
. . .
Calling
Jane
Under Presence
Jane
John
John
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How to Use Softphone
4
This section describes how to start and end Softphone.
There are two ways to start Softphone.
1 Perform either of the following opera-
tions
• Click in the following order: [Start] Æ [Pro­gram] Æ [DtermSP30] Æ [DtermSP30 Online Help]
• Double-click on the desktop.
Until the PBX recognizes the start of Softphone, the following message is displayed.
2 Enter the extension number and the
password assigned to a person to ‘Login: ’ column and ‘Password: ’ col­umn respectively.
Extension numbers are assigned to ‘Login: ’ and ‘Password: ’ as a default. When starting Soft­phone for the first time, enter your extension number. If you have changed your password, enter the new password.
3 Click .
‘Macro running…’ screen is displayed.
4 Softphone is started.
Now, you can use your Softphone.
How to Use Soft­phone
How to Start
You want to make a shortcut:
Select [Make a shortcut on the desk­top] on the shortcut selection screen when installing Softphone. Then, shortcut is made automatically on the desktop.
You want to start your PC and Softphone at the same time:
Select [Register to Startup] on the shortcut selection screen when install­ing Softphone. Then, it is registered automatically to Startup.
When you use cooperation with PHS, enter the extension number for Soft­phone (My Line) instead of your PHS extension number on ‘login:’ column and ‘Password: ’column. For details, contact your system administrator.
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How to Use Softphone
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There are two ways to end Softphone.
1 End in either of the following ways:
• Right-click in Task Tray. The following menu is displayed.
• While using Main Panel, right-
click on Task Bar. The following menu is displayed.
2 Click [Exit].
When you right-click the task bar icon, click [Close]. The following screen is displayed.
3 Click .
Now, your Softphone is ended.
Restart your Softphone when required such as when you change the design of the Softphone.
1 Right-click in Task Tray.
The following menu is displayed.
2 Click [Restart].
The following screen is displayed.
End
• Be sure to end your Softphone before turning the power off.
• You cannot end your Softphone while you are making a call or a dial tone is heard.
When someone is giving you a call when your Softphone is not started or your PC is not powered on:
If you use an optional presence server function, is displayed on other person’s Member 01/02 displays. This sign shows that the Softphone is not started or the PC is not powered on. Also, if logout transfer is set, the call is transferred to the number to be transferred.
Restart
You cannot restart your Softphone while you are making a call or a dial tone is heard. Perform your operation when the call is ended.
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How to Use Softphone
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3 Click .
The following screen is displayed.
Until the PBX recognizes the start of Softphone, the following message is displayed.
4 Enter the extension number and the
password assigned to a person to ‘Login: ’ column and ‘Password: ’ col­umn respectively.
Extension numbers are assigned to ‘Login: ’ and ‘Password: ’ as a default. Unless you have changed your password, enter your extension number. If you have changed your password, enter the new password.
5 Click .
‘Macro running…’ screen is displayed and your Softphone will be restarted.
Now, your Softphone is restarted.
When you use cooperation with PHS, enter the extension number for Soft­phone (My Line) instead of your PHS extension number on ‘login: ’column and ‘Password: ’column. For details, contact your system administrator.
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Panel
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Softphone is displayed on 2 kinds of panels.
Main Panel
Compact Panel
There are various buttons such as settings, status dis­play, response and sending a call on the main panel. This section describes designations of each button and how to use them. When Main Panel is displayed, its icon is displayed on Tas k Bar.
Main Panel Button List
Panel
You want to store Softphone Panel to Task Tray:
For details, refer to “How to Store Panel”.
Designations of Each Part on Main Panel and How to Use them
Button Designation Explanation
Message Waiting Lamp
Lights up when a call from extension or outside is received. Also, it blinks when mes­sage is being recorded if call recording function (optional) is used.
Logo Button When clicked, URL
homepage specified in the Configuration is displayed. For details, refer to “Displaying Home­page by Using Logo Button on Main Panel”.
To Ta sk Tray Button
When clicked, Soft­phone is displayed in the Task Tray. When icon on Task Tray is clicked, Softphone is dis­played. Also, this button can be set so that it will go back automatically at receiving a call.
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Panel
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Switching to Compact Panel Button
When clicked, the panel switches to Compact Panel.
LCD Information reflect-
ing status such as date and time is dis­played in 2 lines.
Forwarding Button
Clicked when for­warding a call.
3-party Con­ference But­ton
Clicked when 3-par­ties make the same call. Also, when right­clicked on the but­ton, the following menu is displayed and 6 or 8-parties can make a confer­ence call (optional).
Record But­ton
Clicked when start­ing/ending call recording or listen­ing to the recorded message. Also, when a call record­ing function (optional) is used, there is a button with the same func­tion on Function Key Panel.
Hold Button Clicked when a call
is held.
Button Designation Explanation
Information Window
When Line Button or Member 01/02 Button is clicked, the display is switched to Line Key Display or Member 01/02 Dis­plays respectively.
Line Key Display
Informs you of a call received from another extension by blinking. When this is clicked while blinking, you can answer the call. Also, you can copy the button on Func­tion Key Panel to the button not used and then use it.
Member 01/02
Displays
For details, refer to “<Member 01/02 Displays>”.
Line Button Clicked when the
display is switched to Line Key display.
Member 01 Button
Clicked when the display is switched to Member 01/02 displays.
Member 02 Button
Call Button Clicked when mak-
ing or receiving a call. Also, when right-clicked on the button, the follow­ing menu is dis­played.
• Make a call/trans­fer by ‘xxxxx’. Used when mak­ing or forward­ing a call by using the tele­phone number copied by using other applica­tions.
• Last number call Used when you want to make a call again to the person you called.
Button Designation Explanation
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Panel
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Volume Adjusting Button
Clicked when adjusting the vol­ume of the call sound or received call.
Volume Indi­cating Button
Indicates the volume of call sound or received call.
Away Button Clicked when set-
ting ‘leaving seat’.
Mute Button Clicked when mak-
ing the caller’s voice mute to other per­son.
Forwarding Settings But­ton
Clicked to display ‘Call forward set­tings’ screen to refer to / register/edit Call forward settings such as Call for­ward-All Calls, Call forward-Busy, Call forward-Don’t answer, and Call for­ward-Logout. Also, when Call forward­All Calls is set, a blue lamp lights up. For details, refer to “Making the Call Addressed to You Forwarded”.
Config Set­ting Button
Clicked when dis­playing ‘Configura­tion’ screen to make basic settings such as making or receiv­ing a call. For details, refer to “How to Make a Basic Setting”.
Number Pad Button
When clicked, 10­key keypad panel is displayed. Used when entering tele­phone numbers and others.
Button Designation Explanation
Function Key Button
Clicked when dis­playing extension numbers registered in Softphone in advance and Func­tion Key Panel where Function But­tons are placed. For details, refer to “Function Key But­ton”.
Short Mes­sage Button
Clicked when send­ing a short message or displaying ‘Short message log’ to see received messages. For details, refer to “Short Message Button”.
Address Book Button
Clicked when open­ing an application or a file often used when making a call. For details, refer to “Address Book But­ton”.
Call Log But­ton
Clicked when dis­playing ‘Call Log’ to confirm the call date, other person’s phone number, and call duration. For details, refer to “Call Log Button”.
Application Sharing But­ton
Clicked when dis­playing Application Sharing Panel to use application sharing while making a call. For details, refer to “Application Shar­ing Button”.
Video Con­ference But­ton
Clicked when dis­playing Video Con­ference Panel to use video conference while making a call. For details, refer to “Video Conference Button”.
Button Designation Explanation
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Panel
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< Member 01/02 Displays >
Member 01/02 Displays are used when using one-touch operation by registering the number and name of other person to whom you often make or forward calls and send short messages. This display has two panels of Member 01 and Member 02 and you can register 11 numbers on each panel, in total 22 numbers.
Also, when optional presence server is used, a sign indi­cates whether the other person is making a call or absent. You can inform other person of your status, too.
Meanings of each sign are as follows:
For details, refer to “Confirm the Other Person’s Sta­tus”.
Compact Panel is an L-shaped panel on which each but­ton on Main Panel is made compact and only the func­tions assumed to be used frequently are displayed. This panel allows you to use the screen effectively while running Softphone and to make smooth opera­tions using other applications.
Compact Panel Button List
Signs Meaning
When the other person is ‘present’
When the other person is ‘busy’
When the other person is ‘away’
When ‘the PC is turned off or Softphone is not started (logged out)’ When putting a cursor on this sign, the reason why the person is absent is popped up. Rea­sons of absence can be changed through set­ting. Refer to “Selecting Absent Reason”.
No Sign When the reason is ‘unknown’
When the other person is using a telephone other than Softphone or network trouble occurs, no sign is displayed.
Designations of Each Part on Compact Panel and How to Use them
When Compact Panel is displayed, no icons are displayed on Task Bar.
Button Designation Explanation
Message Waiting Lamp
Lights up when a call from extension or outside is received. Also, it blinks when message is being recorded if call recording function (optional) is used.
LCD Information reflect-
ing status such as date and time is dis­played in a line.
Volume Indi­cating Button
Indicates the volume of call sound or received call.
Volume Adjusting Button
Clicked when adjust­ing the volume of the call sound or received call.
Mute Button Clicked when mak-
ing the caller’s voice mute to other person.
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Panel
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To Ta sk Tra y Button
When clicked, Soft­phone is contained in the Task Tray. When icon on Task Tray is clicked, Softphone comes back.
Switching to Main Panel Button
When clicked, the panel switches to Main Panel.
Function Key Button
Clicked when dis­playing extension numbers registered in Softphone in advance and Func­tion Key Panel where Function But­tons are placed. For details, refer to “Function Key But­ton”.
Short Mes­sage Button
Clicked when send­ing a short message or displaying ‘Short message log’ to see received messages. For details, refer to “Short Message But­ton”.
Address Book Button
Clicked when open­ing an application or a file often used when making a call. For details, refer to “Address Book But­ton”.
Call Log Button
Clicked when dis­playing ‘Call Log’ to confirm the call date, other person’s phone number, and call duration. For details, refer to “Call Log Button”.
Application Sharing But­ton
Clicked when dis­playing Application Sharing Panel to use application sharing while making a call. For details, refer to “Application Sharing Button”.
Button Designation Explanation
Video Con­ference But­ton
Clicked when dis­playing Video Con­ference Panel to use video conference while making a call. For details, refer to “Video Conference Button”.
Forwarding Button
Clicked when for­warding a call.
Hold Button Clicked when a call
is held.
One-touch Ringback Button
Clicked when you make a call to the person registered on the top of Member 01/02 Display. When right-clicked, the other persons registered on Mem­ber 01/02 Display are displayed in a list. For details, refer to “Making a Call by Using One-touch Ringback Button”.
Call Button Clicked when mak-
ing or receiving a call. Also, when right-clicked on the button, the follow­ing menu is dis­played.
• Make a call/trans­fer by ‘xxxxx’. Used when send­ing or forwarding a call by using the telephone number copied by using other applications.
• Last number call Used when you want to make a call again to the person you called.
Button Designation Explanation
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Panel
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Softphone is provided with two kinds of operation screens (panels). Select a panel screen you like accord­ing to the status where your PC is used. Also, you can store the panel in Task Tray.
When Main Panel is used
When Compact Panel is used
Compact panel is changed into a shape that can be auto­matically fit in the corner of the screen when a cursor is put on the part other than buttons and it is moved within the screen.
Task Tray Icon List
Even when Softphone is displayed as an icon and stored in Task Tray, you can be informed of status such as idle, busy, receiving a call and so on. Also, when right-click­ing the icon, you can display the version information, restart, end operations, and run Help. Icons are displayed as follows according to the status of your Softphone.
How to Select Panel
Click
Click
How to Store Panel
You want to display the panel.
Click in Task Tray.
You want to display the panel by using [Ctrl] key.
You need some setting. For details, refer to “Displaying the Panel stored to Task Tray Using [Ctrl] Key”.
When receiving a call:
Receiving tone is sounded and the dis­played icon is changed.
Icon Meaning
Waiting (Idle state)
A call is being received by your own telephone (the prime line) (The panel automatically switches to the one displayed before stored in Task Tray due to the setting.)
When a call is received by other tele­phone(s) (except for the prime line)
Click
Click
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Panel
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Menu Names and How to Use them
When right-clicking the icon, the following menu is dis­played.
There are 6 kinds of subscreens displayed when a but­ton is clicked on the panel.
Function Key Button
This button will allow you to set extension numbers and service functions set in the PBX side are allocated. When an extension number is allocated, the number is displayed. You can change the displayed button name or the popup displayed when the cursor is placed.
Clicking a certain button will facilitate call receiving and use of the allocated functions. For details, refer to “How to Use Line Key Display and Function Key Panel”.
Short Message Button
You can send or receive a message in characters instead of voice. Also, you can confirm the history of the received and sent messages.
Meanings of each sign are as follows:
For details, refer to “How to Use Short Message”.
Address Book Button
This button will allow you to set any application or file where the telephone number is registered as you like. For details, refer to “Making it Possible to Use Address Book Button”. Ex. When Microsoft Outlook Express is registered…
Busy
When a call is received by other tele­phone while you are making a call
Menu Name Explanation
Version Used to display Softphone Version
Help Used to display Online Help
Restart Used to end Softphone once and
then start it again
Exit Used to exit Softphone
Subscreen Names and How to Use them
Icon Meaning
<Function Key Panel>
Click
Sign Meaning
Message you sent
Received message that hasn’t been read
Received message that has been read
Message failed to be sent
< Short message log screen>
Click
< Outlook Express screen>
Click
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Panel
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Call Log Button
This button displays call information on ‘Call Log’ screen when you make a call (including when the other person doesn’t answer) or receive a call. The kind, date and time, number, call duration, recording and call memo are displayed on the call log. You can Make a call/transfer or enter a call memo to the number by right-clicking the call log. Also, you can delete an unnecessary call log.
Call Log Button blinks in blue to notify you when you don’t answer the call addressed to you (Prime Line Call). You can stop this blinking by clicking Call Log Button or making a call using ‘Call Log’. When you end and then restart Softphone, the button doesn’t blink.
< Meanings of Each Item on ‘Call Log’ Screen >
For details, refer to “Making a Call by Using Call Log”.
Application Sharing Button
You can use ‘Application Sharing’, ‘White Board’, ‘File Transfer’ and ‘Chat’ on each other’s PC.
< How to Use this Button >
Item Meaning Remarks
Kind Log kinds are dis-
played in signs
Meaning of each sign
: 3-party call
: Sending a call
: Sending (Don’t
answer)
: Receiving a call
: Receiving a call
(Don’t answer)
Date & Time Displays the tele-
phone call begin­ning time
Number Displays other
person’s number
Displays the telephone number of ‘Voice Mail/ UMS’
Duration Displays the call
duration
Record Displays @ when
there is recording information
Memo Displays when
there is a memo
< Call Log screen>
Click
Button Designation Explanation
Application Sharing Button
Clicked to open the same data on each other’s PC and shar­ing operations on PC. For details, refer to “Application Sharing”.
White Board Button Clicked to use white
board. For details, refer to “Using White Board”.
File Transfer Button Clicked to transfer a
file to other person. For details, refer to “Using File Trans­fer”.
Chat Button Clicked to use chat.
For details, refer to “Using Chat”.
Exit Button Clicked to end appli-
cation sharing and video conference.
<Apprication Sharing Panel>
Click
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Panel
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Video Conference Button
You can speak to other person while seeing each other’s face during the call. Other person’s image is displayed in the upper side and your image is displayed in the lower side. For details, refer to “Using Video Conference”.
<Video Conference Panel>
Click
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Configuration Screen
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Displayed when (Configuration Button) is clicked and you can make settings of basic operations and func­tions. On ‘Configuration’ screen, setting screens can be switched by clicking the tab on the upper side.
When Sending a Call by copying/drags & drops a phone number, you can make a setting so that an additional number such as ‘0’ will be added automatically to the front of other person’s phone number. For details, refer to “Setting Used to Make a Call by Copying or Drags & Drops a Phone Number”.
When a call is received with Main Panel or Compact Panel stored in Task Tray, you can make a setting so that Softphone will be automatically displayed at the fore­front on the desktop. Also, you can make a setting so that you can answer a call addressed to other person just by lifting the handset from the pedestal. For details, refer to “Displaying a Panel on the Fore­front at Receiving”. Refer to “Receiving a Call Addressed to Other Person Just by Lifting the Handset from the Pedestal”.
You can change the call sound or hold sound. For details, refer to “Changing Call Sound and Hold Sound”.
Configuration Screen
‘Call’ Setting Screen
< Configuration screen>
Click
‘Receive’ Setting Screen
‘Sound’ Setting Screen
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Configuration Screen
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This sets the operation when video conference is received. For details, refer to “Start Video Conference At Once”.
You can make a setting to pop up dialogs when receiv­ing a short message and a setting of preservation days of a short message. For details, refer to “Using Popup when a Short Mes­sage is Received” or “Specifying Preservation Days of Short Message”.
You can set how to and where to preserve recorded files created when PC recording is used. Also, you can make a setting concerning sharing in use of voice mail. For details, refer to “Saving All the Files Recorded by PC” or “Specifying the Preservation Destination of a File Recorded by PC”. Refer to “Sending a File Recorded on PC through E­mail”. Refer to “Using Voice Mail Sharing Function”.
You can set the reason you are absent to pop up on Member 01/02 of other person when your Softphone is not started or your PC is turned off. For details, refer to “Selecting Absent Reason”.
This setting is available only when using the optional presence server function.
‘Video’ Setting Screen
‘Short Message’ Set­ting Screen
‘Recording’ Setting Screen
‘Presence’ Setting Screen
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Configuration Screen
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You can make settings concerning panels and LCD dis­plays. For details, refer to the following pages: Refer to “Displaying 10-key Keypad Panel When But­ton is Pressed after Call Recording”. Refer to “Displaying Panel When Operating on Handset and so on”. Refer to “Switching to Two-Step Display when Com­pact Panel is Displayed”. Refer to “Displaying the Panel Stored to Task Tray Using [Ctrl] Key”.
You can make a setting in advance so that you don’t have to enter your login ID or password at every start­up. For details, refer to “Omitting Entering Login ID and Password”.
Also, you can make a setting to display your name to other person when receiving a short message. For details, refer to “Registering Your Name”.
You can make settings concerning entry and applica­tions and files that are opened when Address Book But­ton is clicked. For details, refer to the following pages: Refer to “Making it Possible to Enter ‘#’ Easily from Keyboard”. Refer to “Automatically Ending the Call at the End of the Call (Automatic Idle Return)”. Refer to “Making a Setting So That Response, Call and Cutting is Done by Using Space Key”. Refer to “Making it Possible to Use Address Book But­ton”. Refer to “Displaying Homepage by Using Logo Button on Main Panel”.
‘Display’ Setting Screen
‘User’ Setting Screen
‘Detail’ Setting Screen
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Volume Adjusting
19
You can adjust the volume of call sound and sound from the speaker to 9 stages respectively.
z Adjust the volume of call sound while receiving or
waiting for a call.
z Adjust the volume of received call while making a
call or sending a message.
You can make only your voice mute so that the other person cannot hear.
1 Click (Mute Button).
[Mute] Button blinks in blue and other person cannot hear your voice. When clicking [Mute] Button again, other person can hear your voice again.
Volume Adjust­ing
Adjusting
When all the volume blinks in red or yellow:
Call quality is degraded due to network congestion and so on. The blinking means as follows:
• Blinking in red: Quality of call sound is degraded.
• Blinking in yellow: Quality of received sound is degraded
When the call quality is recovered, the but­ton stops blinking.
Making Your Voice Mute Temporarily
Increase
Decrease
Click
Click
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How to Make a Call
20
This section describes various ways to make a call. There are seven ways to make a call.
Making a Call after Confirming the Number
You can send a message after confirming if there is no error in the entered other person’s phone number.
1 Click the upper side of LCD.
Then, the cursor blinks.
2 Enter other person’s number by using
the keyboard.
The entered number is displayed on LCD.
3 Press [Enter] key.
Then, ringback tone is heard.
4 When other person answers the call,
speak with him or her.
When the call is ended, click (Call But­ton).
Making a Call after Pressing Call Button
1 Click (Call Button).
2 Enter other person’s phone number by
using the keyboard.
The entered number is displayed on LCD and ringback tone is heard.
3 When the other person answers the
call, speak with him or her.
When the call is ended, click (Call But­ton).
Using 10-key keypad Panel
1 Click (Call Button).
How to Make a Call
Entering Other Per­son’s Phone Number to Make a Call
If using a system where you should enter other person’s phone number after entering an additional number such as ‘0’ to make an outside call, be sure to enter other per­son’s phone number after entering the addi­tional number. Ex. When making an outside call to ‘03-
1234-5678’, enter ‘00312345678’.
If you use USB handset (rec­ommended):
Lift the handset from the pedestal now.
Click
When you have a wrong number:
Enter a correct number after pressing [BackSpace] key or [Delete] key to delete the wrong number.
When you have a wrong number:
Press Call Button and then retry the proce­dure from Step 1 and onward.
If you use USB handset (rec­ommended):
Instead of clicking Call Button, you can follow the procedure from Step 2 onward after lifting the handset from the pedestal.
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How to Make a Call
21
2 Click (10-key keypad Button).
Then, 10-key keypad Panel is displayed.
3 Enter other person’s phone number by
using 10-key keypad Panel.
The clicked number is displayed on LCD and ringback tone is heard.
4 When other person answers the call,
speak with him or her.
When the call is ended, click (Call But­ton).
You can call again easily when you want to call the per­son again you called.
Make a Call to the Last Person You Called
1 Right-click (Call Button).
The following menu is displayed.
2 Click [Last number call].
The phone number of the person you called last is displayed on LCD and ringback tone is heard.
3 When the other person answers the
call, speak with him or her.
When the call is ended, click (Call But­ton).
Make a Call Again to Persons You Recently Called
Up to 32 numbers of calls you made and received recently are stored in LCD. You can easily call again by using these numbers.
1 Click the upper side of LCD.
The cursor blinks.
2 Make the numbers you want to call dis-
played by pressing [Ç] or [È] key.
[Ç] key: displays numbers stored from the latest
to the oldest
[È] key:displays numbers stored from the oldest
to the latest
3 Press [Enter] key.
Ringback tone is heard.
Make a Call Again to the Person You Called
If you use USB handset (rec­ommended):
Lift the handset from the pedestal now.
If you make a call with a pause, the pause will be ineffective when you call again by following the above-mentioned procedure.
Click
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How to Make a Call
22
4 When other person answers the call,
speak with him or her.
When the call is ended, click (Call But­ton).
You can make a call by using the call log. You can confirm the call log on ‘DtermSP30 Call Log’ screen. Up to 200 numbers are stored regardless of the kinds of calls. Also, when more than 200 numbers are stored, numbers are deleted in the order of oldness.
The meanings of each sign on the screen are as fol­lows:
1 Click (Call Log Button).
‘DtermSP30 Call Log’ screen is displayed.
2 Double-click the Call log of the person
you want to call.
Or, click [Make a call/Transfer] on the displayed menu after right-clicking the call log of the num­ber you want to call. The number of the person is displayed on LCD and ringback tone is heard.
3 When other person answers the call,
speak with him or her.
When the call is ended, click (Call But­ton).
If you use USB handset (rec­ommended):
Lift the handset from the pedestal now.
Making a Call by Using Call Log
Sign Meaning
Call Receiv­ing Log
In the case of ‘receiving a call-don’t answer’
In the case of ‘receiving a call- answered’
Call Send­ing Log
In the case of ‘sending a call
- don’t answer’
In the case of ‘sending a call
- answered’
Conference Call Log
In the case of ‘3-party con­ference call’
When cooperation with PHS is used, the call log may not be correctly recorded.
If you use USB handset (rec­ommended):
Lift the handset from the pedestal now.
Page 24
How to Make a Call
23
Entering Memo
You can enter your memo you want to memorize such as ‘Call again by the end of today’ to the call log.
1 Click (Call Log Button).
‘DtermSP30 Call Log’ screen is displayed.
2 Right-click the call log to which you
want to enter your memo.
The following menu is displayed.
3 Click [Edit].
‘Memo’ screen is displayed.
4 Enter your memo.
5 Click .
The entered memo is displayed in ‘Memo’ col­umn.
Now, memo is entered.
Deleting
1 Click (Call Log Button).
‘DtermSP30 Call Log’ screen is displayed.
2 Right-click the call log you want to
delete.
The following menu is displayed.
Or, the screen shown in Step 3 is displayed when pressing [Delete] key after clicking the call log you want to delete.
3 Click [Delete].
Message dialog for confirmation is displayed.
4 Click .
Now, the call log is deleted.
You want to delete more than one call log at once:
Select more than one call log you want to delete while pressing [Ctrl] key and then follow Step 2.
Page 25
How to Make a Call
24
You can make a call after confirming whether the other person can answer the call or not. Confirm the other person’s status using signs Member 01/02 displays.
Meanings of each sign are as follows:
For how to use Member 01/02 displays, refer to “Con­firming Other Person’s Status”.
1 Click (Member 01 Button) or
(Member 02 Button).
The line display is switched to Member 01/02 displays.
2 Put a cursor to the button for more
than 2 seconds.
Or, click Member 01/02 Button again. Presence display of all the registered persons are updated to the latest status.
3 Click the person you want to call.
Or, you can make a call by clicking [Make a call] on the displayed menu after right-clicking the person you want to call. The phone number of the person is displayed on LCD and ringback tone is heard.
4 When other person answers the call,
speak with him or her.
When the call is ended, click (Call But­ton).
Making a Call from Member 01/02 displays
Sign Meaning
When other person is ‘present’
When other person is ‘busy’
When the other person is ‘away’
When ‘the PC is turned off or Softphone is not started (logged out)’ When you put a cursor on the button of this sign, the reason of the person’s absence is popped up. The reason of absence can be changed by making a setting. Refer to “Selecting Absent Reason”.
No Sign When the reason is ‘unknown’
When the other person is using a telephone other than Softphone, or network trouble occurs, no sign is displayed.
Other person’s status displayed by Member 01/02 displays is displayed only when the optional presence server function is used. For details, contact your system administrator.
When Member 01/02 displays remains, unless the procedure of Step 2 is not followed, the displayed con­tents will not be changed even though other person’s status is changed.
If you use USB handset (rec­ommended):
Lift the handset from the pedestal now.
Page 26
How to Make a Call
25
When you click One-touch Ringback Button on Com­pact Panel, you can make or transfer a call to the top phone number (in the example below, ‘2543’) registered on Member 01/02 Display. Also, when you right-click One-touch Ringback Button, all the phone numbers registered on Member 01/02 Dis­play (in the example below, 2543, 2522, 2601, 2525) are displayed and you can select a person to whom a call is made or transferred.
When Making a Call to the Person Regis­tered on the Top of Member 01 Display
1 Compact Panel is being displayed.
2 Put the cursor on One-touch Ringback
Button.
If the phone number is registered as in the above example, ‘2543’ is displayed.
3 If you want to make a call to this phone
number, click (One-touch Ring­back Button).
The phone number of the person is displayed on LCD and ringback tone is heard.
4 When other person answers the call,
speak with him or her.
When the call is ended, click (Call But­ton).
When selecting a person you want to call
1 Compact Panel is being displayed.
2 Right-click (One-touch Ringback
Button).
All the phone numbers registered on Member 01/ 02 are displayed in a list.
3 Click the person you want to call.
The phone number of the person is displayed on LCD and ringback tone is heard.
4 When other person answers the call,
speak with him or her.
When the call is ended, click (Call But­ton).
Making a Call by Using One-touch Ringback Button
< Member 01 Display>
< Member 02 Display>
If you use USB handset (rec­ommended):
Lift the handset from the pedestal now.
If you use USB handset (rec­ommended):
Lift the handset from the pedestal now.
Page 27
How to Make a Call
26
You can make a call by using the address book in Microsoft Outlook and the telephone numbers included in the signatures of received E-mail.
1 Display an application or a file screen
where the telephone number you want to use is entered.
2 Drag & drop the phone number
to (Call Button).
The person’s phone number is displayed on LCD and ringback tone is heard.
3 When other person answers the call,
speak with him or her.
When the call is ended, click (Call But­ton).
You can make a call easily by copying the phone num­ber.
1 Display the screen where the phone
number of the person you want to call is entered.
2 Drag and select the phone number.
3 Click [Copying] on the displayed menu
after right-clicking on the selected phone number.
4 Right-click on (Call Button).
The following menu is displayed.
Making a Call by Using the Address Book and Signature of E-mail
This function is unavailable when a phone number cannot be dragged or dropped like the address book of Outlook Express. In this case, refer to “Making a Call by Copying Phone Number”.
If you use USB handset (rec­ommended):
Lift the handset from the pedestal now.
Applications and files you often use when making a call:
You can be registered in advance in Address Book Button. For details, refer to “Making it Possible to Use Address Book Button”.
If you want to add a number to the front of the dragged phone number:
You can set an additional number in advance in [Call] on ‘Configuration’ screen. For details, refer to “Setting Used to Make a Call by Copying or Drags & Drops a Phone Number”.
Making a Call by Copy­ing Phone Number
Page 28
How to Make a Call
27
5 Click [Make a call/Transfer by
‘xxxxx’].
The copied phone number is displayed in ‘xxxxx’. The person’s phone number is displayed on LCD and ringback tone is heard.
6 When other person answers the call,
speak with him or her.
When the call is ended, click (Call But­ton).
You can make a call from Softphone just by clicking the phone number for which link setting is made (call to) on Homepage by Internet Explorer.
Making a Setting
You need to register your Softphone to the program for Internet Call.
1 Click in the following order: [Start] Æ
[Setting] Æ [Control Panel].
Then, ‘Control Panel’ screen is displayed.
2 Double-click [Internet Option] icon.
‘Internet Property’ screen is displayed.
3 Click [Programs].
If you use USB handset (rec­ommended):
Lift the handset from the pedestal now.
If you want to add a number at the front of the copied phone number:
You can set an additional number in advance in [Call] on ‘Configuration’ screen. For details, refer to “Setting Used to Make a Call by Copying or Drags & Drops a Phone Number”.
Making a Call by Using Phone Number on Homepage
Page 29
How to Make a Call
28
4 Click on ‘Internet Call’ column and
select [DtermSP30].
5 Click .
Now, the registration is made.
How to Make a Call
1 Display Homepage.
2 Click the phone number for which link
setting is made.
The person’s phone number is displayed on LCD and ringback tone is heard.
3 When other person answers the call,
speak with him or her.
When the call is ended, click (Call But­ton).
If you use USB handset (rec­ommended):
Lift the handset from the pedestal now.
Page 30
How to Receive a Call
29
This section describes various ways to receive a call. There are four ways to receive a call.
You can tell whether the call you are receiving is an extension or an outside line by the call sound.
• When receiving a call from an extension: ‘ring, ring’
• When receiving a call from an outside: ‘rrring, rrring’
1 (Call Button) blinks in red and
call sound rings.
2 Click (Call Button).
3 Speak with him or her.
When the call is ended, click (Call But­ton).
You can answer a call received within your group instead of other person. There are three ways to answer a call instead of other person.
Using Line Key Display
1 A call addressed to other person is
being received.
The button of the extension number blinks in red in line key display.
2 Click blinking in red
(Line Button).
The color of the clicked button changes to blue.
3 Speak with him or her.
When the call is ended, click (Call But­ton).
How to Receive a Call
Receiving a Call Addressed to You (Prime Line)
You want to change the call sound:
You can change the call sound from an extension and an outside as you like. For details, refer to “Changing Call Sound and Hold Sound”.
If you use USB handset (rec­ommended):
When lifting the handset from the pedestal, you can answer the call.
Answering a Call Instead of Other Person (Sub Line)
If you use USB handset (rec­ommended):
Lift the handset from the pedestal now.
Page 31
How to Receive a Call
30
Using Function Key Panel
1 A call addressed to other person is
being received.
2 Click (Function Key Button).
Function Key Panel is displayed and the button of the extension receiving the call blinks in red.
3 Click the button blinking in red.
The color of the clicked button changes to blue.
4 Speak with him or her.
When the call is ended, click (Call But­ton).
Using Handset
1 A call addressed to other person is
being received.
.
2 Lift the handset from the pedestal.
Caller Information Panel is popped up and the section name, name of the person and the caller phone number obtained through automatic search from a telephone directory are displayed. For details, refer to Step 1 of “Receiving a Call Addressed to You (Prime Line)”.
3 Speak with him or her.
When the call is ended, click (Call But­ton).
If you use USB handset (rec­ommended):
Lift the handset from the pedestal now.
You want to display the other per­son’s name on Function Key Panel:
You can display the name by putting a cur­sor on the button to tell easily each button corresponds to whose extension number on Function Key Panel. For details, refer to “Having Other Person’s Name Displayed or Popped up”.
You want to confirm whom the call is addressed to before answering the phone:
Click Function Key Button now. Then, the extension number receiving the call blinks in red.
In order to use this function, you need to make a configuration setting. For details, refer to “Receiving a Call Addressed to Other Person Just by Lifting the Handset from the Pedestal”.
The order of answering calls in the case of more than one calls received by another extension depends on the setting on PBX. For details, contact your system administrator.
You want to make a call while another extension is receiving a call:
Click Call Button, or lift the handset after clicking Line Button.
Page 32
How to Use Hold/Forward
31
This section describes how to hold an extension or an outside line and forward the call to other person.
There are two ways to place call on hold.
• Hold The held call can be answered by any phone within the group.
• Exclusive hold The held call can be received only by the phone hold­ing the call.
Holding a Call so that Anyone can Answer
The held call can be answered by any phone within the group.
< Place Call on Hold >
1 Speaking with someone.
2 Click (Hold Button).
Other person hears hold melody.
Now, your call is held.
<
Answering Again the Call Held by Prime Line
>
1 The call is being held.
2 Click (Call Button).
3 Speak with him or her.
When the call is ended, click (Call But­ton).
<
Answering the Call Held by Other than Prime Line
>
1 The call is being held.
2 Click the Line Button of the call on
hold.
3 Speak with him or her.
When the call is ended, click (Call But­ton).
Holding a Call so that Only You can Answer
-Exclusive hold-
In this case, the call cannot be answered by any other phone. It can be answered only by the phone holding a call.
< Place Call on Hold >
1 Speaking with someone.
2 Click (Hold Button) twice.
(The second click should be done within 2 sec­onds of the first click.) Other person hears hold melody.
Now, your call is held.
How to Use Hold/Forward
Place Call on Hold
You want to change the hold sound:
You can change the hold sound heard on your phone while other person is holding the call to a melody you like. For details, refer to “Changing Call Sound and Hold Sound”.
If you use USB handset (rec­ommended):
Lift the handset from the pedestal now.
If you use USB handset (rec­ommended):
Lift the handset from the pedestal now.
Page 33
How to Use Hold/Forward
32
< Answering the Call Again >
1 The call is being held.
2 Click (Call Button).
3 Speak with him or her.
When the call is ended, click (Call But­ton).
This function forwards a call to other person. There are the following two ways to forward a call:
• When the person is around you: After giving a message directly to the person orally, have him or her answer the call.
• When the person is away from you: After making an extension call to give him or her a message, have him or her answer the call.
When the Person is Around You
Give him or her an oral message and forward the call.
Person who forwards the call
1 Speaking with someone.
2 Click (Hold Button).
Other person hears hold melody.
3 Give a message orally to him or her to
whom you want to forward the call.
Person having a call forwarded
4 Click the button blinking in red.
Or, you can answer the forwarded call by click
the red-blinking button after click (Function Key Button) to display Function Key Panel.
5 Speak with other person.
When the call is ended, click (Call But­ton).
When the Person is Away from You
After making an extension call to give him or her a mes­sage and then forward the call.
Person forwarding the call
1 Speaking with someone.
2 Click (Trans Conf Button).
Other person hears hold melody.
3 Enter the extension number of the per-
son to whom you want to forward the call.
You hear extension ringback tone, which is call­ing the person.
4 When the person answers the call, give
him or her a message.
If you use USB handset (rec­ommended):
Lift the handset from the pedestal now.
Call Transfer
If you use USB handset (recom­mended):
Lift the handset from the pedestal now.
Page 34
How to Use Hold/Forward
33
5 Click (Call Button).
Person having a call forwarded
6 After speaking on the extension line,
wait for a while.
7 When the person forwarding the call
clicks (Call Button), his or her call will be directly connected to the for­warded call.
8 Speak with him or her.
When the call is ended, click (Call But­ton).
You can forward to the registered forward destination a call made while you are absent or the line is busy. There are following four ways to forward a call:
• Call forward-All Calls Forwards a call addressed to you while you are absent.
• Call forward-Busy Forwards a call while your line is busy.
• Call forward-Don’t answer If the call has not been answered after a certain period of time has passed since call sound began to ring, the call is forwarded.
• Call forward-Logout When your Softphone is not started or your PC is turned off, a call you is forwarded.
The numbers you can register as forwarding destina­tions are as follows:
• Extension number You can register extension numbers of conference rooms, other departments and so on.
• Outside-line number You can register your cell phone number and outside places you often visit.
• Voice Mail If you set the optional voice mail to be your forward­ing destination, you can use it as an answering machine. Refer to “Using as Answering Machine”.
You can forward a call by using Member 01/02:
In Step 1 or Step 2, click (Mem- ber 01 Button) or
(Member 02
Button) to display Member 01/02 and then click the person to whom you want to forward a call. Then, go to Step 4.
You want to forward a call with­out using an extension call:
When you enter the extension number of the person to whom the call should be for­warded in Step 3 and the call is ringing, click (Call Button) before the person answers the call. The instant the person click (Call Button), the call is connected to the forwarded call. In this case, when the person you called from the extension doesn’t answer the call, or his or her line is busy, you can get the call back to you by clicking (Trans Conf Button) again.
Making the Call Addressed to You For­warded
In order to use this function, you need to set the service function on PBX in advance. For details, contact your system administra­tor.
Page 35
How to Use Hold/Forward
34
Making a Setting
1 Click (Forwarding Settings But-
ton).
‘Call forward settings’ screen is displayed.
2 Click the kind of forwarding you want
to set.
Ex. In the case of Call forward-All Calls:
The following screen is displayed.
3 Enter the name of the forwarding des-
tination and the number to ‘Memo’ column and ‘Number’ column.
You can register up to 5 forwarding destinations for each forwarding and you should set one of them as the forwarding destination.
Number of settable characters
• Forwarding destination name: Not more than 50 one-byte characters (not more than 25 double-byte characters)
• Forwarding destination number: Not more than 24 one-byte characters
If using a system where you should enter other person’s phone number after entering an additional number such as ‘0’ to make a call to an outside line, be sure to enter for­ward to other person’s phone number after entering the additional number. Ex. When forward to an outside line of ‘03-
1234-5678’, enter ‘00312345678’. When you start Softphone or open Forward Setting Panel, the information of the for­warding destination that is set at that time is automatically read out. Therefore, charac­ters ‘forwarding’ and the phone number of forwarding destination may be displayed on LCD. The information of the forwarding destina­tion automatically read out is verified against what is set in Call forward setting tabs of Softphone. When there is any matched number, that information is checked. Moreover, that information is dis­played on the current setting tab. However, only the first 8 digits of the number of for­warding destination can be read automati­cally. If more than one number of the forwarding destination having the same first 8 digits is located in the same forward­ing tab, a forwarding destination of higher priority is selected. Therefore, the number may be different from the number of for­warding destination actually set.
You can set up to 5 forwarding desti­nations. However, if you set forward­ing from other than ‘Call forward settings’ screen and a forwarding des­tination you choose is not among the numbers of the 5 destinations set in advance, the number is overwritten on the fifth number.
Page 36
How to Use Hold/Forward
35
4 Check the forwarding destination
always used.
5 Click .
6 Click .
Forwarding Settings Button blinks in blue (only when Call forward-All Calls is set).
Now, forwarding is set.
Clearing Forwarding
1 Click (Forwarding Settings But-
ton).
‘Call forward settings’ screen is displayed.
2 Click the kind of forwarding you want
to clear.
Ex. In the case of Call forward-All Calls:
The following screen is displayed.
3 Click .
4 Click .
Forwarding Settings Button goes out (only when Call forward-All Calls is cleared).
Now, forwarding is cleared.
Switching Forwarding Destination
1 Click (Forwarding Settings But-
ton).
‘Call forward settings’ screen is displayed.
Forwarding Settings Button blinks in blue only when Call forward-All Calls is set. The button does not blink when Call for­ward-Busy, Call forward-Don’t Answer, or Call forward-Logout is set.
Be sure to switch the forwarding destina­tion after clearing the forward setting.
Page 37
How to Use Hold/Forward
36
2 Click the kind of forwarding on the
forwarding destination to the kind you want to switch.
Ex. In the case of Call forward-All Calls:
The following screen is displayed.
3 Click .
4 Check the forwarding destination you
want to use.
5 Click .
6 Click .
Forwarding Settings Button blinks in blue (only when Call forward-All Calls is set).
Now, the forwarding destination is switched.
Confirming the Setting Status
You can confirm the setting status of each forwarding and numbers of the forwarding destinations.
1 Click (Forwarding Settings But-
ton).
‘Call forward settings’ screen is displayed.
2 Click .
Setting status of each forwarding is displayed. When forwarding is set, the forwarding destina­tion number and the phone number in the for­warding destination are displayed.
Click to close the screen.
You can set up to 5 forwarding destinations. However, if you set forwarding from other than ‘Call forward settings’ screen and a forwarding destination you choose is not among the numbers in the 5 destinations set in advance, the number is overwritten on the fifth number.
Page 38
Using PHS as a Receiver
37
(optional)
You can use an optional PHS as a receiver of Softphone.
You can enter other person’s number either through PHS or Softphone.
Entering Phone Number on PHS
1 Press the other person’s number on
PHS.
2 Press [Call] Button on PHS.
Other person’s number is displayed on LCD of Softphone and ringback tone is heard from PHS.
3 Speak with other person when he or
she answers.
When the call is ended, press [End] key on the PHS.
Entering a Phone Number by Using Softphone
1 Click the upper side of LCD.
Then, the cursor blinks.
2 Enter other person’s number on Key-
board.
The entered number is displayed on LCD.
3 Press [Enter] key.
Ringback tone is heard from PHS.
4 Press [Call] Button on PHS.
Ringback is heard from PHS.
Using PHS as a Receiver
In order to use this function, you need to set the service function on the PBX in advance. For details, contact your system administra­tor. Be careful that the current version is under the following constraints:
• There are following three types in the cooperation with PHS: a: no cooperation with PHS b: cooperation with PHS (Using PHS ter-
minal)
c: cooperation with PHS (Not using PHS
terminal)
- In the case of the above ‘b’, application
sharing/video conference is cut when PHS is cut.
- If you or other person use(s) the above
‘b’, it is impossible to share application or have a video conference with a per­son forwarded by the third party.
- If other person uses the above ‘b’, spec-
ify the PHS number to send a short message.
- Application sharing/video conference
can be executed only in the combina­tions of above ‘a’ and ‘c’ or ‘b’ and ‘c’. In the case of the combination of ‘a’ and ‘b’, an error message is displayed and neither of them can be executed.
Making a Call through PHS (Cooperation with PHS)
Click
Page 39
Using PHS as a Receiver
38
5 Speak with other person when he or
she answers.
When the call is ended, press [End] key on the PHS.
For other ways to make a call, refer to “How to Make a Call”.
Receiving a Call Addressed to You
1 Call sound rings on PHS.
Line Button of PHS extension number blinks in red on Softphone.
2 Press [Call] Button on PHS.
3 Speak with other person.
When the call is ended, press [End] key on the PHS.
Answering a Call Addressed to Other Person
1 Line Button on Softphone blinks in red.
Line Button of the extension number receiving a call blinks in red.
2 Click (Line Button)
blinking in red.
3 Press [Call] Button on PHS.
4 Speak with other person.
When the call is ended, press [End] key on the PHS.
Place Call on Hold
1 Speaking with someone.
2 Click (Hold Button)
[Group Hold] Button on Function Key Panel of Softphone blinks in blue and the other person hears hold melody.
3 Press [End] key on PHS.
Now, the call is held.
You want to enter the phone num­ber first:
You can start from above Step 2. After pressing [Enter] key in Step 4, press [Call] Button on PHS.
Receiving a Call on PHS
Holding a Call on PHS
Page 40
Using PHS as a Receiver
39
Answering the Call Again
1 A call is being held.
2 Press [Call] Button on PHS.
3 Click the Line Button which blinks
because Softphone is being held.
4 Speak with other person.
When the call is ended, press [End] key on the PHS.
You can switch a receiver of PHS to the handset con­nected to a PC.
1 Click (Function Key Button).
Function Key Panel is displayed.
2 Click (Handset Switch-
ing Button).
The button blinks in red.
Now, the handset connected to the PC can be used as a receiver.
Switching a Receiver to the Handset Connected to PC
• You cannot switch when Softphone or PHS is under one of the following condi­tions:
- When receiving a call
- When sending a call
- When the line is busy
• Even if you switch to the handset con­nected to PC, a call is sent or received through the extension number of PHS. A call cannot be sent or received through the extension number of Softphone.
• When this service is set in the PBX, the available receiver is PHS at starting Soft­phone.
You want to return the receiver to PHS:
Click Handset Switching Button. Every time you click the button, the receiver/ handset is changed.
Page 41
How to Use Conference
40
This section describes how to make a simultaneous call by 3, 6, or 8 persons.
How to have a 3-party Conference by adding a person to a call with an outside or an extension line is as fol­lows:
1 Make a call to an outside or extension
line.
2 Click (Trans Conf Button).
The call that has been made is held and other per­son hears hold melody.
3 Enter the number of the person you
want to add in the conference call.
A ringback tone is heard. You can have another person either on an outside or extension lines join the call.
4 When the person answers the call, tell
him or her you will start 3-party Con­ference.
5 Click (3-party Conference But-
ton).
The call is connected to the person whose call is held.
6 Speak with 2 persons.
When the call is ended, click (Call But­ton).
(optional)
You can make a conference call among up to 6 persons simultaneously. In addition to a person using Softphone, a person using an ordinary telephone with extensions and a person using an outside line can join the video conference.
Also, persons using Softphone can have a data confer­ence simultaneously by using application sharing.
Registering Attendee
Before starting a conference, an organizer should regis­ter the members that will attend the conference call: There are following three ways to register the members. You can register them by combining these ways.
• Register by entering extension numbers and outside numbers
• Register from Member 01/02 displays
• Use the Member list saved before (You can save up to 32 persons in the Member list. When the number exceeds 32, the data is overwritten in the order of oldness. In this case, the Member list you made by yourself is given priority to remain and the Member list other person is made is overwritten.)
<
In the Case of Registering by Entering Numbers
>
1 Right-click (3-party Conference
Button).
The following menu is displayed.
How to Use Con­ference
Making a Conference Call with 3 parties (3­party Conference)
Making a Conference Call with 6 persons (6­party Conference)
In order to use this function, you need to set the service function on PBX side in advance. For details, contact your system administrator.
Page 42
How to Use Conference
41
2 Click [6-party Conference].
6-party Conference Panel is displayed. Your extension number is displayed on the upper left corner of the Member list.
3 Enter the conference name in ‘Confer-
ence name’ column.
4 Enter other person’s name.
5 Click .
Other person’s number is added to the button on the ‘Member list’ column.
The following signs are displayed next to the per­sons who can/cannot join the data conference (Application Sharing, White Board, File Transfer and Chat):
6 Repeat Step 4 to 5.
<
In the Case of Registering Member 01/02 displays
>
1 Right-click (3-party Conference
Button).
2 Click [6-party Conference].
3 Enter a conference name in ‘Confer-
ence name’ column.
4 Click (Member 01 Button) or
(Member 02 Button).
Information Window switches to Member 01 or Member 02 displays.
Sign Meaning
Person who can join the data confer­ence
Person who cannot join the data con­ference
You want to save the created Member list:
After entering the conference name in ‘Conference name’ column, click in the following order: [List] Æ [Save List]. Then, the Member list is saved in the entered conference name.
Page 43
How to Use Conference
42
5 Drag the other person’s name to ‘Mem-
ber list’ column on 6-party Conference Sub Panel while keeping clicking the other person’s name.
The other person’s number is added to the button on the ‘Member list’ column.
The following signs are displayed next to the per­sons who can/cannot join the data conference (Application Sharing, White Board, File Transfer and Chat):
6 Repeat Step 4 to 5.
<
In the Case of Using Saved Member list
>
1 Click in ‘Conference name’ column.
All the saved conference names are displayed in a list.
2 Click the conference name.
Then, the names of persons who attended the clicked conference and other information are dis­played.
Starting Voice Conference
1 Click .
A dial tone is heard. Your PC icon changes to .
2 Click Member Button to call the per-
son.
A ringback tone is heard and the clicked person will be called.
Other person’s status on by Member 01 or Member 02 displays is dis­played only when the optional pres­ence server function is used. For details, contact your system adminis­trator.
Sign Meaning
Person who can join the data confer­ence
Person who cannot join the data con­ference
Sign Meaning
Person called to the data conference
Person not called to the data confer­ence
Person who attends the data confer­ence through the telephone other than Softphone
No dial tone is heard though [Holding] is clicked:
Click [Call]. Then, you will hear a dial tone.
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How to Use Conference
43
3 When the person answers the call, tell
him or her that you will start confer­ence call.
If you want to continue calling members
4 Click .
A dial tone is heard.
Voice conference call can be held among the called members (except for the organizer).
5 Go back to Step 2 and click Member
Button of the next person.
6 Call all the persons registered in the
Member list by repeating Step 2 to 4
and click .
7 When a dial tone is heard, click
again.
Then, the conference call starts.
When the conference call is ended,
click (Call Button).
Starting Data Conference
1 Voice conference is being held.
2 Click the PC icon of the person you
want to join the data conference.
Click all the PC icons of the persons you want to join the data conference.
changes to . If not, click the button several
times.
3 Click the button in ‘NetMeeting opera-
tion’ column you want to use.
All the members of can use the following functions: For details of how to operate each function, refer to the following pages:
• Application sharing Æ Refer to “Using Appli-
cation Sharing”
• White board Æ Refer to “Using White Board”
• File transfer Æ Refer to “Using File Transfer”
•Chat Æ Refer to “Using Chat”
You can use these functions at the same time.
4 Holding data conference.
When the organizer clicks Exit Button on 6-
party Conference Panel and click (Call Button), the conference call is ended.
The person you are calling doesn’t answer or he or she is busy:
Click Call Button to end the call. In this case, go back to Step 2 and click Member Button of the next person.
When having a conference by 6 party:
After calling the last (the 5th) person, click [Call] once. Then, the confer­ence call starts automatically.
After the organizer leaves the conference, the conference call is continued until only 2 persons attend the conference call. When there is only 1 person in the conference, the conference call is stopped.
You want to have the person who ended the call in the middle of the conference back to the confer­ence:
After ending the call by clicking Call But­ton, click Member Button of the person who ended the call.
You want to end only the data conference while continuing the conference call:
End the data conference by clicks of application sharing and white board. Then, only the conference call continues.
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44
Receiving 6-party Conference
1 Receive a call from the organizer.
2 Click (Call Button)
3 Speak with the organizer.
Wait until the conference call starts.
4 6-party Conference starts when all the
members are ready.
When the organizer clicks here, the button of the member changes to and data conference becomes available among the members of . 6-party Conference sub panel is displayed to the members of .
If the organizer makes an operation of data con­ference, application sharing, white board and so on are displayed.
When the conference is ended, click (Call Button).
(optional)
You can make a conference call among up to 8 persons simultaneously. In addition to a person using Softphone, a person using an ordinary telephone with extensions and a person using an outside line can join the video conference.
Also, persons using Softphone can have a data confer­ence simultaneously by using application sharing.
Registering Attendee
Before starting a conference, an organizer should regis­ter the members that will attend the conference call. There are following three ways to register the members. You can register them by combining these ways.
• Register by entering extension numbers and outside numbers
• Register from Member 01/02 displays
• Use the Member list saved before (You can save up to 32 persons in the Member list. When the number exceeds 32, the data is overwritten in the order of oldness. In this case, the Member list you made by yourself is given priority to remain and the Member list other person is made is overwritten.)
<
In the Case of Registering by Entering the Number
>
1 Right-click (3-party Conference
Button).
The following menu is displayed.
When the organizer ends 6-party Confer­ence, be sure to click Exit Button on 6-party Conference Panel. If the conference call is ended by pressing Call Button and using the handset, when you try to start applica­tion sharing/video conference in 6-party Conference and call between 2 persons, an error message is displayed and you fail to execute them. In this case, click Exit Button on 6-party Conference Panel.
If you use USB handset (rec­ommended):
You can answer the call by lifting the handset from the pedestal.
Making a Conference Call with 8 parties (8­party Conference)
In order to use this function, you need to set the service function on PBX side in advance. For details, contact your system administrator.
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How to Use Conference
45
2 Click [8-party Conference].
8-party Conference Panel is displayed. Your extension number is displayed on the upper left corner of the Member list.
3 Enter the conference name in ‘Confer-
ence name’ column.
4 Enter other person’s name.
5 Click .
Other person’s number is added to the button on the ‘Member list’ column.
The following signs are displayed next to the per­sons who can/cannot join the data conference (Application Sharing, White Board, File Transfer and Chat):
6 Repeat Step 4 to 5.
<
In the Case of Registering Member 01/02 displays
>
1 Right-click (3-party Conference
Button).
2 Click [8-party Conference].
3 Enter a conference name in ‘Confer-
ence name’ column.
4 Click (Member 01 Button) or
(Member 02 Button).
Information Window switches to Member 01 or Member 02 displays.
Sign Meaning
Person who can join the data confer­ence
Person who cannot join the data con­ference
You want to save the created Member list:
After entering the conference name in ‘Conference name’ column, click in the following order: [List] Æ [Save List]. Then, the Member list is save in the entered conference name.
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How to Use Conference
46
5 Drag the other person’s name to ‘Mem-
ber list’ column on 8-party Conference Sub Panel while keeping clicking the other person’s name.
The other person’s number is added to the button on the ‘Member list’ column.
The following signs are displayed next to the per­sons who can/cannot join the data conference (Application Sharing, White Board, File Transfer and Chat):
6 Repeat Step 4 to 5.
<
In the Case of Using Saved Member list
>
1 Click in ‘Conference name’ column.
All the saved conference names are displayed in a list.
2 Click the conference name.
Then, the names of persons who attended the clicked conference and other information are dis­played.
Starting Voice Conference
1 Click .
A dial tone is heard. Your PC icon changes to .
2 Click Member Button to call the per-
son.
A ringback tone is heard and the clicked person will be called.
Other person’s status on by Member 01 or Member 02 displays is dis­played only when the optional pres­ence server function is used. For details, contact your system adminis­trator.
Sign Meaning
Person who can join the data confer­ence
Person who cannot join the data con­ference
Sign Meaning
Person invited to the data conference
Person not invited to the data confer­ence
Person who attends the data confer­ence through the telephone other than Softphone
No dial tone is heard though [Holding] is clicked:
Click [*]. Then, you will hear a dial tone.
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47
3 When the person answers the call, tell
him or her that you will start confer­ence call.
4 Click .
Voice conference call can be held among the called members.
If you want to continue calling members
5 Click .
A dial tone is heard.
6 Go back to Step 2 and click Number
Button of the next person.
Call all the persons registered in the Member list by repeating Step 2 to 5.
When the conference call is ended, click
(Call Button).
Starting Data Conference
1 Voice conference is being held.
2 Click the PC icon of the person you
want to join the data conference.
Click all the PC icons of the persons you want to join the data conference.
changes to . If not, click the button several
times.
3 Click the button in ‘NetMeeting opera-
tion’ column you want to use.
All the members of can use the following functions: For details of how to operate each function, refer to the following pages:
• Application sharing Æ Refer to “Using Appli-
cation Sharing”
• White board Æ Refer to “Using White Board”
• File transfer Æ Refer to “Using File Transfer”
•Chat Æ Refer to “Using Chat”
You can use these functions at the same time.
4 Holding data conference.
When the organizer clicks (Call But­ton), the conference call is ended.
The person you are calling doesn’t answer or he or she is busy:
Click [#]. The call is ended and a dial tone is heard.
After the organizer leaves the conference, the conference call is continued until only 2 persons attend the conference call. When there is only 1 person in the conference call, the conference call is stopped.
You want to have the person who ended the call in the middle of the conference back to the confer­ence:
After clicking [*], click the Member Button of the person who ended the call.
You want to end only the data conference while continuing the conference call:
End the data conference by clicks of application sharing and white board. Then, only the conference call continues.
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48
Receiving 8-party Conference
1 Receive a call from the organizer.
2 Click (Call Button).
3 Speak with the organizer.
Wait until the conference call starts.
4 8-party Conference starts when all the
members are ready.
When the organizer clicks here, the button of the member changes to and data conference becomes available among the members of . 8-party Conference sub panel is displayed to the members of .
If the organizer makes an operation of data con­ference, application sharing, white board and so on are displayed.
When the conference is ended, click (Call Button).
If you use USB handset (rec­ommended):
You can answer the call by lifting the handset from the pedestal.
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How to Use Line Key Display and Function Key Panel
49
You can receive a call by using Line Key display and Function Key Panel in the Information Window. Also, you can copy a button on Function Key Panel to Line Key Display or have the name of other person displayed on the Line Key Display.
In order to clarify the registered extension number rep­resents whom in Line Key Display or Function Key Panel, you can change a button name and have other person’s name popped up to be displayed when you put the cursor on it. Also, when the button on Function Key Panel is copied to Line Key Display, what is set to the button on Func­tion Key Panel is reflected on the copied button.
Changing Button Name
This section gives you an explanation by taking an operation to change a button name on Function Key Panel as an example.
1 Click (Function Key Button).
Function Key Panel is displayed.
2 Right-click the button of which name
you want to change.
The following menu is displayed.
3 Click [Setting].
‘Display Setting’ screen is displayed.
4 Enter into ‘Label’ column the name
you want to change.
Number of settable characters:
•Label : Up to 50 single-byte characters (up to 25 dou­ble-byte characters)
• Popup: Up to 100 single-byte characters (up to 50 dou­ble-byte characters)
5 Click .
Now, the change is made.
The button name on Function Key Panel is also changed automatically.
How to Use Line Key Display and Function Key Panel
Having Other Person’s Name Displayed or Popped up
You want to reset the setting:
Click [Set to Default] Button in Step 4.
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How to Use Line Key Display and Function Key Panel
50
Setting Popup
This section gives you an explanation by taking an operation to pop up the other person’s name registered to the button on Function Key Panel as an example.
1 Click (Function Key Button).
Function Key Panel is displayed.
2 Right-click the button of which name
you want to display.
The following menu is displayed.
3 Click [Setting].
‘Display Setting’ screen is displayed.
4 Enter the name into ‘Popup’ column.
Number of settable characters:
• Label: Up to 50 single-byte characters (up to 25 dou­ble-byte characters)
• Popup: Up to 100 single-byte characters (up to 50 dou­ble-byte characters)
5 Click .
Now, the setting is made.
You can copy the button to Line Key Display and use it when you often use the button on Function Key Panel.
Copying a Button
1 Click (Function Key Button).
Function Key Panel is displayed.
When Line Key Display is switched to Member 01/02 Displays, click Line Button to switch to Line Key Display.
2 Drag the button on Function Key Panel
to the button you want to allocate while keep clicking the button you want to copy on Function Key Panel.
The button is copied to Line Key Display.
Now, the registration is made.
You want to reset the setting:
Click [Set to Default] Button in Step 4.
Copying the Button on Function Key Panel to Line Key Display
You cannot copy the button on Function Key Panel to the button of Member 01/02 Displays.
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How to Use Line Key Display and Function Key Panel
51
Extension numbers and service functions set in the PBX side are allocated here. When an extension number is allocated, the extension number is displayed. You can change the displayed button name or the popup displayed when the cursor is placed on it.
<
Line Button Icons on Function Key Panel
>
You want to copy Function But­ton:
You can copy the following Function But­ton in addition to an Extension Button.
• Voice mail operation Button (starting recording and replaying)
• Call forward-All Calls Button
* Your system administrator allocates the
Function Button to Function Key panel. For details, contact your system adminis­trator.
You want to cancel the copied but­ton:
Right-click the button you want to cancel and click [Delete] from the displayed menu.
Function Key Panel
Icon Meaning
• Not used in the normal condition (the left end is gray)
• A call is received (the left end is red and blinking)
• Used by other person (not your­self) (the left end is red)
• Held by other person (not your­self) (the left end is red and blinking)
• You are on the call (the left end is blue)
• You are holding a call (the left end is blue and blinking)
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How to Use Status Display
52
(optional)
You can confirm whether the person is not away or on the line before making an extension call or sending a short message by using the optional presence server.
1 Click (Member 01 Button) or
(Member 02 Button).
Line Key Display switches to Member 01 or Member 02 displays.
Member 01/02 displays is used when you have regis­tered the other person’s num­ber to whom you often make a call or send a short message to make a one-touch operation. There are two panels of Mem­ber 01 and Member 02 and each panel can register up to 11 numbers (in total, 22 num­bers). For details, refer to “Register­ing Member”.
2 Confirm other person’s status.
Meanings of each sign are as follows:
1 Put the cursor on Member Button for
more than 2 seconds.
Or, click Member 01/02 Button. Then, the presence display of all the registered persons is updated to the latest status.
2 Confirm other person’s status.
Meanings of each sign are as follows:
How to Use Sta­tus Display
In order to use this function, you need to introduce the optional presence server in advance in the PBX. For details, contact your system administrator.
Confirming Other Per­son’s Status
Sign Meaning
When the other person is ‘present’
When the other person is ‘busy’
When the other person is ‘away’
When ‘the PC is turned off or Softphone is not started (logged out)’ When you put a cursor on the button of this sign, the reason of the person’s absence is popped up. The reason of absence can be changed through setting. Refer to “Selecting Absent Reason”.
No Sign When the reason is ‘unknown’
When the other person is using a telephone other than Softphone or network trouble occurs, no sign is displayed.
Updating Other Per­son’s Status
When Member 01/02 displays remains, unless the procedure of Step 1 is not followed, what is displayed will not be changed though other per­son’s status is changed.
Sign Meaning
When the other person is ‘present’
When the other person is ‘busy’
When the other person is ‘away’
When ‘the PC is turned off or Softphone is not started (logged out)’ When you put a cursor on the button of this sign, the reason of the person’s absence is popped up. The reason of absence can be changed through setting. Refer to “Selecting Absent Reason”.
No Sign When the reason is ‘unknown’
When the other person is using a telephone other than Softphone or network trouble occurs, no sign is displayed.
Sign Meaning
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How to Use Status Display
53
Register the person you want to display on Member 01/ 02 displays. You can change or cancel later what you have registered.
Registering
You can register a person to whom you often make a call or send a short message on Member 01/02 displays. You can register up to 11 persons to Member 01 and to Member 02 respectively (in total, up to 22 persons).
1 Click (Member 01 Button) or
(Member 02 Button).
Information Window switches to Member 01 or Member 02 displays.
2 Right-click Member Button not regis-
tered.
The following menu is displayed.
3 Click [Setting].
‘Member Setting’ screen is displayed.
4 Entering the extension number and the
name of the person you want to regis­ter.
Number of settable characters
• Number: Up to 24 one-byte characters
• Name: Up to 50 one-byte characters (up to 25 double­byte characters)
• Popup: Up to 100 one-byte characters (up to 50 dou­ble-byte characters)
5 Click .
Now, the registration is made.
You want to make a call from Member 01/02 Displays:
Refer to “Making a call from Member 01/02 Displays”.
You want to send a short mes­sage from Member 01/02 Dis­plays:
Refer to “Using Member 01/02 Dis­plays”.
Registering Member
You can omit the name and the popup. When it is omit­ted, automatic registration is made as follows:
(a) When the name and the popup are
omitted (only the number is entered):
• Name: the entered number is automatically set.
• Popup: the entered number is automatically set.
(b) When the popup is omitted (the
number and the names are entered):
• Popup: the name (number) is set. For example, when number 1234 and the name Jane are entered, automatic setting is made as follows: Popup: Jane (1234)
(c) When the name is omitted (the
number and the popup are entered):
• Name: the entered number is automatically set.
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54
Changing
You can change the registered names and extension numbers.
1 Click (Member 01 Button) or
(Member 02 Button).
Information Window switches to Member 01 or Member 02 displays.
2 Right-click Member Button you want
to change.
The following menu is displayed.
3 Click [Setting].
‘Member Setting’ screen is displayed.
4 Change the registered content.
5 Click .
Now, change is made.
Moving
You can move Member Button within the same Member Display.
1 Click (Member 01 Button) or
(Member 02 Button).
Information Window switches to Member 01 or Member 02 displays.
2 Drag & drop Member Button you want
to move to the button you want.
Now, moving is done.
When you move another Member Button to the registered Member Button, the regis­tered content is overwritten.
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How to Use Status Display
55
Copying
Ex. If you want to copy Member Button on Member 01
display to Member 02 display.
1 Click (Member 01 Button) or
(Member 02 Button).
Information Window switches to Member 01 or Member 02 displays.
2 Select Member Button you want to
copy and right-click.
The following menu is displayed.
3 Click [Copy].
4 Click (Member 02 Button).
Information Window switches to Member 02 dis­play.
5 Select Member Button in the copying
destination and right-click.
The following menu is displayed.
6 Click [Paste].
Now, copying is made.
When you have same more than one buttons, organize the buttons by deleting the unnecessary buttons in the place where they are copied.
< When paste up the button with
which another member is registered >
< When paste up a
non-registered button >
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How to Use Status Display
56
Deleting
You can delete the registered person from Member 01/ 02 displays.
1 Click (Member 01 Button) or
(Member 02 Button).
Information Window switches to Member 01 or Member 02 displays.
2 Right-click Member Button you want
to delete.
The following menu is displayed.
3 Click [Delete].
Now, deletion is made.
(optional)
You can make (Away) sign displayed on the other person’s Member 01/02 displays when you want to inform that you will be back soon. This setting is available only when you use an optional presence server.
Setting
1 Click (Presence Button).
The button blinks in blue and the LCD gets dark.
Now, ‘Away’ is set.
Deleting
1 Click (Presence Button).
The button goes out and LCD returns to its origi­nal brightness.
Now, ‘Away’ setting is deleted.
Informing You are Away
Page 58
How to Use Short Message
57
You can send a short message to the person running Softphone. When you receive a short message, you can confirm the contents on ‘Short message log’ screen and return the message to the sender. This section describes how to send and receive a short message and how to register Message Template you often use.
There are two ways to send a short message.
Using Member 01/02 Displays
1 Click (Member 01 Button) or
(Member 02 Button).
Information Window switches to Member 01 or Member 02 displays.
2 Right-click the person you want to send
a short message.
The following menu is displayed.
3 Click [Short Message].
The following screen is displayed.
4 Enter a message.
Enter a message in the message entering area.
5 Click .
The following dialog is displayed.
How to Use Short Message
A short message can be sent or received only among the users logged in to the same PBX.
Sending
You cannot send a short message if the person you are sending a message is as follows:
- Person who hasn’t started Softphone
- Person using a telephone other than Soft­phone
Other person’s status shown on Mem­ber 01 or Member 02 displays is dis­played only when the optional presence server function is used. For details, contact your system adminis­trator.
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How to Use Short Message
58
Now, a short message is sent to the other person.
The sent message is displayed in the list display on ‘Short message log’ screen with ([Already sent] icon).
Using ‘Short message log’ Screen
1 Click (Short Message Button).
‘Short message log’ screen is displayed.
< Meanings of Each Item on ‘Short message log’ Screen >
2 Click .
The following screen is displayed.
< Meaning of Each Item on ‘Short message send’ Screen >
When ‘Message transmission fail­ure!’ dialog is displayed:
A short message failed to be sent to the other person due to network congestion and other reasons. Retry the procedure from the beginning.
Name Meaning
1 Kind Kinds of the receiving and send-
ing results are indicated in the fol­lowing signs.
: Already sent : Received message (not
opened)
: Received message
(opened)
: Error
2 Date & time Displays the date & time when a
message is received/sent
3 Number Displays the phone number of a
person who received or sent a message
1 2 3 4 5
6
7
8
9
4 Name Displays the name of a person
who received or sent a message
5 Content Displays the received or sent con-
tents (text)
6Text dis-
playing area
Displays the contents (text) of the message selected on the list.
7 Date & time Displays the date & time of the
message selected on the list
8 Number Displays the number of the mes-
sage selected on the list
9 Name Displays the name of the message
selected on the list
Name Meaning
1 Sending
destination entering box
To enter the number of the person you want to send a message
2 Sending
message entering box
To enter the message you want to send
3 List of Mes-
sage Tem­plate
To register sentences you often use
4 To message
to be sent
To insert a selected Message Tem­plate into a message to be sent
5To Message
Template list
To register the selected character string in sending message enter­ing box to Message Template list
Name Meaning
1
3
4
5
2
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How to Use Short Message
59
3 Enter the extension number of the per-
son you want to send a message into the column on the left-hand side of ‘To’.
4 Enter a message.
Enter a message to the message entering area.
When the sending destination and sending mes­sage are entered, [Send] Button becomes effec­tive.
5 Click .
The following dialog is displayed.
Now, a short message is sent.
([Already sent] icon) of the sent message is dis-
played in the list of ‘Short message log’ screen.
You can register messages often sent such as ‘Call me when back’ or ‘Call me ASAP!’ as Message Template.
Registering
You can register a part selected from a short message being made.
1 A message is being made.
2 Select the part you want to register.
3 Click .
When ‘Address resolution error (-XXX)’ is displayed:
When the phone number of the send­ing destination is entered on ‘Short message send’ screen, ‘Address reso­lution succeeded’ is displayed and a short message can be sent. When ‘Address resolution error (-XXX)’ is displayed, the person you want to send a message may be using a tele­phone in which short message is unavailable or his or her Softphone may not be started.
Registering a Message of Message Template
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How to Use Short Message
60
4 A message is copied to Message Tem-
plate area.
Now, the message is registered.
Go back to the message you are making and go on to enter a message.
Using Message Template
1 A message is being made.
2 Click Message Template you want to
use.
3 Click .
The selected Message Template is copied to the place where the cursor of the message entering area is located.
4 Go on to make the message.
5 Click .
The following dialog is displayed.
Now, a short message is sent.
When you click [>>] Button without select­ing a part you want to register, message ‘Please select the sentence which registers the fixed form!’ is displayed.
You want to add Message Tem­plate directly:
When clicking [Add] Button, the window where Message Template is entered is dis­played. Enter a message into the window and click [OK] Button.
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How to Use Short Message
61
Modifying
1 Displaying ‘Short message send’
screen.
2 Click and select Message Template you
want to modify.
3 Click .
‘Message Template’ screen is displayed.
4 Modify the message.
5 Click .
Now, the sentence is modified.
Deleting
1 Displaying ‘Short message send’
screen.
2 Click and select Message Template you
want to delete.
3 Click .
The following dialog is displayed.
4 Click .
Now, the sentence is deleted.
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How to Use Short Message
62
When a short message is received, the Short Message Button blinks in blue to let you know. Also, when popup is set in advance, a dialog is displayed to let you know.
<If Popup is not Set>
<If Popup is Set>
If Popup is not Set
1 Receiving a short message.
The Short Message Button blinks in blue.
2 Click (Short Message Button).
‘Short message log’ screen is displayed.
3 Click the log of the message of which
contents you want to see.
The contents of the message are displayed.
After reading the message, click .
Receiving
The message log is automatically deleted after a certain fixed period. For details, refer to “Specifying Preserva­tion Days of Short Message”.
You want to send a reply:
Refer to “Sending a Reply”.
You want to make a call:
Refer to “Making a Call to the Person Sending a Message”.
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How to Use Short Message
63
If Popup is Set
If you want to make a popup display at receiving a mes­sage, you need to make a setting in advance. For how to set, refer to “Using Popup when a Short Message is Received”.
1 A short message is received.
The following dialog is displayed.
2 Click .
‘Short message log’ screen is displayed.
3 Click the log of the message you want
to see.
The contents of the received message are dis­played.
After reading the message, click .
Even when more than one short mes­sage is received, only one message dialog is displayed.
The message log is automatically deleted after a certain fixed period. For details, refer to “Specifying Preserva­tion Days of Short Message”.
When you want to send a reply:
Refer to “Sending a Reply”.
When you want to make a call:
Refer to “Making a Call to the Person Sending a Message”.
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How to Use Short Message
64
There are following two ways to send a reply to the received short message:
• Sending a reply by using a short message
• Making a call to the person sending a message
Sending a Reply by Using a Short Message
1 ‘Short message log’ screen is being dis-
played.
2 Click the message you want to reply to.
When double-clicking the message you want to reply to, ‘Short message send’ screen in Step 3 is displayed.
3 Click .
‘Short message send’ screen is displayed. The other person’s number is automatically set to ‘To’ column and his or her message is automati­cally quoted in the message entering column (‘>’ is added to the beginning of the line of the quoted part).
4 Enter a message.
5 Click .
The following dialog is displayed.
Now, the reply is sent by using a short mes­sage.
Making a Call to the Person Sending a Message
1 ‘Short message log’ screen is being dis-
played.
Sending a Reply
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How to Use Short Message
65
2 Click the message you want to sending
a call.
3 Click .
The person’s number is displayed on LCD and call sound is heard.
4 When the person answers the call,
speak with him or her.
When the call is ended, click (Call But­ton).
1 Click and select the log you want to
delete.
2 Click .
The following dialog is displayed.
3 Click .
Now, the message log is deleted.
Deleting Message Log
You want to select more than one message log:
You can select more than one message log by dragging while keep pressing [Shift] key or by clicking while keep pressing [Ctrl] key.
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How to Use Voice Mail
66
(optional)
You can record a call or forward the recorded call to other person by using the optional UMS. Also, you can use it as an answering machine. For detailed way to operate it, refer to UMS Help or your Instruction Manual.
1 Speaking with someone.
2 Click (Record Button).
Or, click Record Button registered on Function Key Panel. Or, right-click Record Button and select [Record] from the menu. Call recording is started. Record Button remains lit while recording.
When the call is ended, click (Call But­ton).
When clicking Call Button, call recording is stopped, too.
Using Menu Displayed when Right­clicking on Member 01/02 Display
1 Recording is being made.
The present address of the recorded call is dis­played on the top of LCD.
2 Click (Member 01 Button) or
(Member 02 Button).
Information Window switches to Member 01 or Member 02 display.
3 Select and right-click the member but-
ton of the person you want to send the recorded call.
The following menu is displayed.
4 Click [Address Change].
Now, the address is changed.
The latest address of the recorded call is displayed on the top of LCD.
Using Member 01/02
1 Recording is being made.
The present address of the recorded call is dis­played on the top of LCD.
How to Use Voice Mail
Using Telephone Call Recording
Changing an Address of Recorded Call
In order to change an address in this method, you need to check ‘Voice Mail Cooperation’. (When it is not checked, the recorded call is forwarded.) For how to make a configuration setting, refer to “Using Voice Mail Sharing Function”.
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67
2 Click (Member 01 Button) or
(Member 02 Button).
Information Window switches to Member 01 or Member 02 display.
3 Click the member button of the person
you want to send the recorded call.
Now, the address is changed.
The latest address of the recorded call is displayed on the top of LCD.
Using Address Book or Sig­natures on Received E-mail
You can change an address by using the address book of Microsoft Outlook or phone numbers contained in the signatures on received E-mail.
1 Recording is being made.
The present address of the recorded call is dis­played on the top of LCD.
2 Display the screen of an application or
a file containing the phone number you want to use.
3 Drag and drop the phone number to
(Call Button).
Other person's phone number is displayed on LCD.
Now, the address is changed.
The latest address of the recorded call is displayed on the top of LCD.
The address of recorded call fails to be changed and the call is for­warded:
Make sure whether ‘Voice Mail Coopera­tion’ is checked. When it is not checked, the recorded call is forwarded. For how to make a configuration setting, refer to “Using Voice Mail Sharing Func­tion”.
In order to change an address in this
method, you need to check ‘Voice Mail Cooperation’. (When it is not checked, the recorded call is forwarded.) For how to make a configuration setting, refer to “Using Voice Mail Sharing Function”.
You cannot use this function when a
phone number cannot be dragged and dropped as in the case of the address book of Outlook Express. In this case, refer to “Changing an Address by Copying a Phone Number”.
The address of recorded call fails to be changed and the call is for­warded:
Make sure whether ‘Voice Mail Coopera­tion’ is checked. When it is not checked, the recorded call is forwarded. For how to make a configuration setting, refer to “Using Voice Mail Sharing Func­tion”.
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68
Changing an Address by Copying a Phone Number
You can change an address easily by copying the phone number.
1 Recording is being made.
The present address of the recorded call is dis­played on the top of LCD.
2 Display the screen where the phone
number you want to send the call is entered.
3 Select the phone number by dragging
and right-click it.
4 Click ‘Copy’.
5 Right-click on (Call Button).
The following menu is displayed.
6 Click ‘Make a call/Transfer by
‘xxxxx’’.
The copied phone number is displayed in 'xxxxx'.
Now, the address is changed.
The latest address of the recorded call is displayed on the top of LCD.
Changing an Address by Using a Phone Number on Homepage
You can change an address by clicking the phone num­ber set to be called to on a homepage by Internet Explorer.
1 Recording is being made.
The present address of the recorded call is dis­played on the top of LCD.
2 Display the homepage.
3 Click the phone number set to be called
to.
Now, the address is changed.
The latest address of the recorded call is displayed on the top of LCD.
In order to change an address in this method, you need to check ‘Voice Mail Cooperation’. (When it is not checked, the recorded call is forwarded.) For how to make a configuration setting, refer to “Using Voice Mail Sharing Function”.
The address of recorded call fails to be changed and the call is for­warded:
Make sure whether ‘Voice Mail Coopera­tion’ is checked. When it is not checked, the recorded call is forwarded. For how to make a configuration setting, refer to “Using Voice Mail Sharing Func­tion”.
• In order to change an address in this method, you need to check ‘Voice Mail Cooperation’. (When it is not checked, the recorded call is forwarded.) For how to make a configuration setting, refer to “Using Voice Mail Sharing Function”.
• In order to use this function, you need to make a setting. For how to make this set­ting, refer to “Making a Setting” in “Making a Call from a Phone Number on Homepage”.
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69
1 Click (Record Button).
Or, Click Listening Button registered on Function Key Panel. You can right-click Record Button and select [Play] from the menu.
When connected to UMS, you can hear guidance. Follow this guidance to make operations from now on.
When you are absent, the voice mail can answer the call instead and record the other person’s message like an answering machine. You can listen to the recorded mes­sage once more later or forward it to another person so that he or she can listen.
For how to operate during recording and how to make a listening operation, refer to UMS Help or your Instruc­tion Manual.
Setting
1 Click (Forwarding Settings But-
ton).
‘Call forward settings’ screen is displayed.
2 Click the kind of forwarding you want
to set.
Ex. In the case of Call forward-All Calls:
The following screen is displayed.
3 Enter an extension number of Voice
Mail to available ‘Number’ column.
The address of recorded call fails to be changed and the call is for­warded:
Make sure whether ‘Voice Mail Coopera­tion’ is checked. When it is not checked, the recorded call is forwarded. For how to make a configuration setting, refer to “Using Voice Mail Sharing Func­tion”.
Listening to Telephone Call Recording
Using as Answering Machine
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70
4 Check the column entered in Step 3.
5 Click .
6 Click .
Call Forwarding Settings Button blinks in blue (only when Call forward-All Calls is set).
Now, an answering machine setting is made.
Resetting
1 Click (Forwarding Settings But-
ton).
‘Call forward settings’ screen is displayed.
2 Click the kind of forwarding you want
to reset.
Ex. In the case of Call forward-All Calls:
The following screen is displayed.
3 Click .
4 Click .
Lit Forwarding Settings Button goes out (only when Call forward-All Calls is reset).
Now, an answering machine setting is reset.
Listening to or Forwarding the Recorded Contents
For details, refer to UMS Help or your Instruction Man­ual.
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71
You can record and save a call by using PC. Also, you can play it by using Call Log Panel.
< Explanation of Each Button >
1 Click (Record Button).
‘Telephone call recording’ screen is displayed.
2 Speaking with someone.
3 Click .
Call recording is started.
4 Click .
Call recording is stopped.
5 Click .
Now, the recorded contents are saved in a file.
1 Recording a call. 2 Click .
Now, recording is cleared.
No recording file is made.
1 Click (Call Log Button).
‘DtermSP30 Call Log’ screen is displayed. ‘@’ is added to ‘Rec’ column in the log of the recorded call.
Recording a Call by PC
Designation Explanation
1 Record Button Starts recording. Blinks to show
recording is being made.
2 Stop Button Stops recording.
3 Delete Button Deletes a recorded WAV file
without saving it.
4 Save Button Saves a recorded WAV file in a
predetermined save folder.
5 Mail Sending Button Sends a mail attaching the
WAV file saved last.
Recording a Call
In the case of Voice Mail using optional UMS, right-click Record Button and select ‘PC Recording’ from the menu.
This operation requires hard disk space of about 1 megabyte per 1 recording minute. Be careful about the hard disk space.
When a call is ended during recording:
The recorded call is automatically saved in a file.
When you don’t save a file:
Click [Clear].
Clearing Recording
Listening to Recorded Contents
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72
2 Right-click the log of the recorded call
you want to listen to.
The following menu is displayed.
3 Click [Rec info].
The recording files recorded during a call are dis­played in a list.
4 Select a recording file you want to play.
5 Click .
Or, double-click the recorded file.
Now, the recorded file is played.
The file is recorded by the application specified by windows in advance.
Ex. Windows Media Player and so on.
1 Click (Call Log Button).
‘DtermSP30 Call Log’ screen is displayed. ‘@’ is added to ‘Rec’ column in the log of the recorded call.
2 Right-click the log of the recorded call
you want to delete.
The following menu is displayed.
3 Click [Rec info].
The recording file recorded during the call is dis­played in a list.
4 Select a recorded file you want to
delete.
5 Click .
The following screen is displayed.
6 Click .
Now, the recording file is deleted.
Deleting a File
You want to select more than one recording file:
You can select more than one file by dragging them while keep pressing [Shift] key, or clicking them while keep pressing [Ctrl] key.
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Sending a File from ‘Tele­phone call recording’ Screen
You can send an e-mail attaching the file of the recorded call saved last by clicking [Mail Sending] Button on ‘Telephone call recording’ screen.
1 Call is being recorded.
2 Call is ended.
3 Click (Mail Sending) Button.
‘Mail Sending’ screen is displayed.
Sending a Mail from Call Log
1 Click (Call Log Button).
‘DtermSP30 Call Log’ screen is displayed.
2 Right-click the call log you want to
send.
The following menu is displayed.
3 Click [Rec info].
The following screen is displayed.
4 Click to select a file name of the
recorded call you want to send and
click .
‘Mail Sending’ screen is displayed.
Sending a File of Recorded Call by Using E-mail
• In the following cases [Mail Send­ing] Button is not activated though clicked:
- During PC recording
- If a recorded call has never been
saved since Softphone is started
• When the file saved last is deleted through an operation on ‘Call Log’ screen and others, an error occurs.
• You can open only one mail screen at a time. When a mail screen is running, you cannot open a new mail screen.
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74
‘Mail Sending’ screen is displayed.
Environment Setting of Stored Mail
When ‘MAPI is used for PC voice mail transmission’ is not checked in ‘Recording’ in the configuration setting, stored mail is started when clicking [Mail Sending] But­ton in the recorded information list. The setting to use stored mail is made here.
Mail Sending Setting
Makes a setting needed for a stored mail to send a mail. When the stored mail is started for the first time, the following screen is displayed automati­cally.
<
Explanations of each item on ‘DtermSP-
Mail transmitting setup’ Screen
>
Signature Setting
Sets a predetermined signature automatically inserted in the text when clicking [Signature Insert­ing] Button of the stored mail. When clicking [Sig­nature Inserting] for the first time, the following screen is displayed automatically:
<
Explanations of each item on
‘DtermSP- Edit Signature’ Screen
>
You want to send more than one file:
Select files of the recorded calls you want to send while depressing [Ctrl] key and perform an operation in Step
2.
• When the selected file is already deleted, an error occurs.
• You can open only one message creating screen at a time. If you have a screen where a message is being made, close the screen first and retry the operation.
How to Use Stored Mail
Designation Explanation
Mail transmitting ser Enters a mail server to be used for
mail sending. Specify the mail server by using host name or IP address.
Transmitting person Enters a name used as a displayed
name of the mail sender. This name is shared with the sender name of a short message.
Transmitting person Enters the mail address of the mail
sender.
If a mail fails to be received for some rea­son, an error mail is returned to the sender address specified here. Be particularly care­ful not to enter a wrong sender address.
Designation Explanation
Insert from File (F) Specifies a file to be read in when a
signature is inserted. A file is read in every time a signa­ture is inserted. Files are inserted into the text until their capacity reaches 4095 bytes.
Insert from Text (T
) Enters sentences you want to insert
into the text. You can enter up to 260 bytes including CR codes.
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75
Designations and Functions of Each Panel
< Explanations of each item on ‘DtermSP- Send Mail’ screen >
How to Send a Mail
Like other mail software, you can send a mail by click­ing mail sending button after entering an address, CC, a title and text.
Designation Explanation
1 Mail (M) Menu Performs the following opera-
tions:
Sending a mail
Referring to an address book
Suspending
2 Edit (E) Menu Performs the following opera-
tions:
Cutting
Copying
Pasting
Undoing
Inserting a signature
3 Tool (T) Menu Opens the following dialogs:
Setting a signature
Setting a mail
4 To Column, CC,
BCC Column
Specifies the mail sending address and CC address. Able to add addresses by referring to an address book. When specify­ing more than one address, enter with comma ‘,’ to sepa­rate them.
5 Subject Column Specifies a title of a mail.
6 Att File Column A PC recorded WAV file to be
attached is automatically inserted. You cannot add or change an attached file on this screen.
7 Text Column Enters a mail text here.
8 Sending Button Sends a mail.
This button cannot be operated while any one of an address, a title, or text is not entered.
9 Suspend Button Abandons mail being edited
and suspends PC voice mail sending.
10 Address Book But-
ton
Opens an address book and adds an address to a sending address and CC.
11 Editing Button This Button has almost the
same functions as Edit (E
) Menu. Performs the following opera­tions:
Cutting
Copying
Pasting
Undoing
12 Signature Insertion
Button
Inserts a signature to the loca­tion where the cursor is in the mail text. If no predetermined signature is set, ‘DtermSP ­Edit Signature’ screen is dis­played.
13 Menu Display But-
ton
Switches displaying/ not dis­playing of Menu Bar.
14 Progress Bar Displays the progress of mail
sending. A sending operation may takes 30 seconds at the longest.
15 Window Close But-
ton
Abandons a mail being edited and suspends PC voice mail sending.
• You need to enter an address, a title and text (entry into CC and BCC is arbitrary). When any one of the above is not entered, Sending Button remains gray and cannot be clicked.
• While a mail is being sent, you cannot operate Menu Bar or Menu Button.
Designation Explanation
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76
1 Click on Recording Informa-
tion List screen.
‘DtermSP - Send Mail’ screen is displayed.
2 Enter the mail address of the person
you want to send a mail in ‘To’ column.
Enter some information into ‘CC’ or ‘BCC’ col­umn as well if necessary.
3 Enter a title of the mail into ‘Title’ col-
umn.
4 Enter text into the text column.
5 Click (Mail Sending Button).
You can send a mail by clicking in the order of ‘Mail (M
)’ Æ ‘Mail Sending’.
Now, a mail is sent.
Mail sending error has occurred:
When 30 seconds or more passes after sending a mail due to no response from mail sending server, an error is displayed. In this case, check to see if the mail sending server in the mail sending setting is correct or not. If an error occurs though the mail sending server is correct, contact your sys­tem administrator.
You want to refer to ‘address’, ‘CC’ or ‘BCC’ in the address book:
Refer to “Refer to Address Book”.
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77
In Softphone, you can have video conference and meet­ing with data shared by using a PC display.
You can make a call while seeing each other’s face on PC. Video conference is held while you are speaking with other person.
How to Make a Call
1 Speaking with someone.
2 Click (Video Conference Button).
Video Conference Panel is displayed.
3 ‘Videoconferencing connection confir-
mation’ screen is displayed.
4 The other person clicks .
Each other’s images are displayed.
Various Usage
Using Video Conference
• You cannot use this function unless Microsoft NetMeeting Version 3.0 or later is installed on your PC.
• You cannot use this function unless a camera is connected to your PC. Install a camera on your PC in advance referring to Instruction Manual attached to the camera.
• If a camera is installed on either your or the other person’s PC, only the image of the one whose PC is connected to the camera can be shown on the display.
• The image may not move smoothly due to congested status of the network.
• Install a camera in advance. The camera should be a USB camera for video con­ference compatible with Microsoft Net­Meeting. However, if you use a camera with a microphone, you may not use USB handset.
• If you use both a handset (USB headset) and a USB camera together, connect both of them to USB port on the main unit of your PC. Do not connect them through USB HUB and others. Be sure to use a PC with two or more USB host control­lers that control USB port on one-to-one basis.
Video conference can be used only while speaking with other person. You cannot click Video Conference Button when you are not on the call.
Receiver
Sender
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78
5 Speak with other person using video
conference.
When the call is ended, click (Call But­ton).
When you click Call Button, Video Conference Panel is closed.
How to Receive
1 Speaking with someone.
2 The other person makes an operation
to start video conference.
‘Videoconferencing connection confirmation’ screen is displayed.
3 Click .
Each other’s images are displayed.
4 Speak with other person using video
conference.
When the call is ended, click (Call But­ton).
When you click Call Button, Video Conference Panel is closed.
When the other person clicks [Don’t permit] Button:
The dialog ‘The videoconferencing connection was rejected’ is displayed and Video Conference is not started.
When you want to make video conference start at once:
You can make video conference start at once without displaying Videocon­ferencing connection confirmation screen after clicking Video Confer­ence Button. For details, refer to “Start Video Con­ference at Once”.
When you click [Don’t per­mit] Button:
The dialog ‘The videoconferencing connection was rejected’ is displayed on other person’s PC and video con­ference is not started.
When you want to make video conference start at once:
You can make video conference start at once without displaying Videocon­ferencing connection confirmation screen after clicking Video Confer­ence Button. For details, refer to “Start Video Con­ference at Once”.
Even when Video Conference Panel is closed, the video conference is not ended. Your image is displayed to other person until the call is ended.
Receiver
Sender
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79
You can make operations with the same application dis­played at the same time on each other’s PC while mak­ing a call. For example, when you open a document prepared by Microsoft Word and share the application, Application Sharing window is displayed on the other person’s PC and the same Word file is opened. You and the other person can directly write into the document. Application sharing operation is available while you are speaking with the other person.
Sharing
1 Speaking with someone.
Tell him or her that you will share the application.
2 Start the application you want to share.
The other person waits for a while. He or she doesn’t have to make any operation.
3 Click (Application Sharing Button).
Application Sharing Panel is displayed.
4 Click (Application Sharing But-
ton).
After ‘NetMeeting is being Initialized’ screen is displayed, ‘Sharing - Nothing’ screen is dis­played.
The application running on your PC is displayed in ‘Share Programs’ column.
5 Click the application you want to
share.
When selecting ‘Desktop’, you can share all the applications.
Using Application Shar­ing
You want to add an applica­tion name to ‘Share Pro­grams’ column:
When you start the application you want to add, it is added automatically.
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6 Click .
The window of the application selected in Step 5 is opened on the other person’s PC.
<Screen of the side which receives>
Now, you can share the application.
Operating Applications with Each Other
Only one person can operate a shared application at a time. Take turns with each other in making operations.
1 Sharing an Application.
The person who starts sharing an application has a right to operate. The operating screen is displayed on the other person’s PC and he or she cannot operate it.
2 Click and check ‘Auto-
matically accept requests for control’.
3 The other person double-clicks the
window of the shared application.
Or the other person should click in the order of [Ctrl] Æ [Request for Control] in the application the other person is sharing.
The right to operate is given to the other person. You cannot operate the shared application and operation status of the other person is displayed.
< Screen of the side which receives >
4 Click the window of the shared applica-
tion.
The right to operate is given back to you.
The right to operate moves between you and the other person by repeating Step 3 to 4.
You want to share more than one application at the same time:
Select applications to be shared by repeat­ing Step 5 to 6.
Wrong color is displayed when application sharing is done:
Set the screen color to the maximum (32 bits) by using [Setting] tab in ‘Screen Prop­erty’ on your PC.
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81
Clearing
1 Sharing an Application.
2 Have ‘Sharing - Programs’ screen dis-
played.
3 Click .
Now, application sharing is cleared.
You can exchange information with the other person by displaying a white board on each other’s PC and writing characters, drawing pictures and pasting images on it. Also, you and the other person can operate at the same time.
1 Speaking with someone.
Tell him or her that you will use the white board. He or she waits for a while and doesn’t have to make any operation.
2 Click (Application Sharing Button).
Application Sharing Panel is displayed.
You want to suspend the opera­tion sharing:
If you want to suspend the operation shar­ing while displaying the shared application, display the screen of Step 2 and check ‘Do not disturb with requests for control right now’. The right to operate will not move to the other person until you remove the check.
Saving a file:
You can save a file modified by each other while sharing an application such as Word and Excel. The file is saved only in the PC of the person who has the file. For the way to save the file, refer to Help of that appli­cation etc.
You want to display the shared window in full screen (on the receiver PC):
Click in the order of [View] Æ [Full Screen].
When you end the call while shar­ing an application:
The application sharing is cleared upon the end of the call.
Using White Board
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82
3 Click (White Board Button).
After ‘NetMeeting is being initialized’ is dis­played, the white board is displayed.
4 Operate on the white board with each
other.
If either of you click on the white board, the white board is ended.
And you can continue speaking with the other person.
Explanations of Icons
How to use each icon is as follows:
You can send a file while speaking with other person.
Sending a File
1 Speaking with someone.
Tell him or her that you will transfer a file.
You want to save the contents on the white board:
Each of you can save the contents created on the white board at using or after using the white board. Click in the order of [File] Æ [Save As…] to save it.
When you end the call while oper­ating on white board:
The white board sharing is cleared upon the end of the call. Both of you should click on the white board to close it.
: Used to select and move a drawn illustration and so on.
: Used to select and delete a drawn illustration and so on.
: Used to enter characters.
: Used to draw a freehand line.
: Used to draw a line with a marker.
: Used to draw a straight line.
: Used to draw a square.
: Used to draw a filled square.
: Used to draw a circle.
: Used to draw a filled circle.
: Used to see a scaled up/down window.
: Used to display a cursor for pointing on the screen.
: Used to protect the displayed items from being written.
: Used to paste the range selected on the PC screen onto
the white board.
: Used to paste the window selected on the PC screen
onto the white board.
: Used to change the color of a line, a circle, a square and
so on.
: Used to move the page on which images will be drawn.
: Moves to the first page.
: Moves to the last page.
: Goes to the page previous to the current
page.
: Goes to the page next to the current page.
: Displays the number of the page currently in
use.
: Adds pages in which drawing is possible.
You can add up to 9 pages.
Using File Transfer
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83
2 Click (Application Sharing Button).
Application Sharing Panel is displayed.
3 Click (File Transfer Button).
After ‘NetMeeting is being initialized’ screen is displayed, ‘File Transfer - In a call’ screen is dis­played.
4 Click (File Adding Button).
The following screen is displayed.
5 Select the file you want to send and
click .
6 Click (Everyone Button).
A file is sent.
Now, a file is transferred.
Confirming a Received File
1 A file is send by the other person.
2 Click (Application Sharing Button).
Application Sharing Panel is displayed.
3 Click (File Transfer Button).
After ‘NetMeeting is being initialized’ screen is displayed, ‘File Transfer - In a call’ screen is dis­played.
You want to select the person to whom a file is sent:
When you want to transfer a file while making a call among three persons or more, you can transfer a file only to the selected person by clicking on (Selecting column screen) to select the person. You can select one or all the persons.
You want to send more than one file at the same time:
Repeat Step 4 to 5.
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4 Click (Received File Display But-
ton).
The place where the file is saved is displayed.
Changing the Location where a File is Saved
1 Click in the order of [File] Æ [Change
Folder].
The following screen is displayed.
2 Select the location where you want to
save a file.
3 Click .
Now, all the received files are saved in the selected location.
You can talk with more than one person using charac­ters (chat) while making a call.
1 Speaking with someone.
2 Click (Application Sharing Button).
Application Sharing Panel is displayed.
3 Click (Chat Button).
After ‘NetMeeting is being initialized’ screen is displayed, ‘Chat - chatting with 1 other(s)’ screen is displayed.
4 Click ‘Message:’ column and enter sen-
tences you want to send the other per­son.
5 Click (Message Sending Button).
Or press [Enter] key. The entered message is dis­played on the other person’s PC.
Using Chat
You want to select a person to whom a message is sent:
You send a message only to the selected person by clicking on ‘Send To:’ column while using chat among three persons and more.
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85
6 When you receive a message from the
other person, it is displayed on the screen.
Have a chat using characters by repeating Step 4 to 6.
7 When the chat is ended, click .
The following screen is displayed.
8 If you want to save the chatting record,
click and if you want to end
the chat without saving, click .
While using the following functions, operation on the Softphone may become ineffective or a call may be end. For details, refer to the lists of following each item:
• Video conference
• Application sharing
- Application sharing
- White board
- File transfer
- Chat
• 6-party Conference
• 8-party Conference
In the Case of Video Conference and Application Sharing
< Hold >
• Hold operation can be set to be effective or ineffective according to the setting at the installation. For details, contact your system administrator.
• Application sharing is continued during holding.
< Forward >
• Application sharing is continued during forwarding.
< End >
• When clicking End Button, application sharing is ended.
• When you or the other person end(s) a call, applica­tion sharing is ended.
• When another terminal uses the line during holding, application sharing is ended.
Meaning of the Table
- : Operation is impossible while application sharing is running
Continues : Application sharing continues End : Application sharing ends
Operations during Use of Video Conference and Application Sharing
Softphone Operation
Softphone Call Status
In Call
3-party Confer-
ence
Hold-
ing
Hold
Recall-
ing
Held by
other person or For-
ward-
ing
Hold Con-
tinues
----
Hold cleared - - Con-
tinues
Con-
tinues
-
Held by other person
Con-
tinues
----
Hold cleared by other termi­nal
----Con­tinues
Other terminal making a call on the line being held
- - End End End
Making a call on other line during holding
- - Con-
tinues
Con-
tinues
-
Calling for­ward destina­tion
Con-
tinues
----
Response at forward desti­nation
----Con­tinues
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*1 If an application is shared with the person who cut
the call, application sharing is ended. If it is not shared with the person, application sharing contin­ues.
During 6-party Conference
< Hold >
Operation is impossible.
< Forward >
Operation is impossible.
< End >
• When clicking [NetMeeting Exit], application sharing ends. However, a call person who has called others to the conference cannot operate it.
• When clicking [Exit] Button, application sharing ends. However, only a call person who has called others to the conference can operate it.
<
Person who Calls Others to the Conference
>
Meaning of the Table
- : Operation is impossible while application sharing is running
Continues : Application sharing continues End : Application sharing ends
3-party Confer­ence
Con-
tinues
----
Cutting your side
End End - - End
Cutting the other side
End *1 End End End
Clicking [Exit] Button
End End End End End
DtermSP30 ter­minated
--EndEnd-
Softphone
Operation
Softphone Call Status
In Call
3-party Confer-
ence
Hold-
ing
Hold
Recall-
ing
Held by
other
person
or For-
ward-
ing
Softphone Operation
Softphone Call Status
In Call
3-party Confer-
ence
Hold-
ing
Hold
Recall-
ing
Held by
other person or For-
ward-
ing
Hold -----
Hold cleared - - - - -
Other terminal making a call on the line being held
-----
Making a call on other line during holding
-----
Calling for­ward destina­tion
-----
Response at forward desti­nation
-----
3-party Confer­ence
-----
Cutting your side
Con-
tinues
----
Clicking [Exit] Button
End----
Select [Net­Meeting Exit] menu
-----
DtermSP30 ter­minated
-----
Page 88
Various Usage
87
<
Persons Called to the Conference
>
Meaning of the Table
- : Operation is impossible while application sharing is running
Continues : Application sharing continues End : Application sharing ends
During 8-party Conference
< Hold >
• Hold operation can be set to be effective or ineffective according to the setting at the installation. However, a call person becomes always invalid. For details, contact your system administrator.
< Forward >
• Application sharing is continued during forwarding.
< End >
• When clicking [NetMeeting Exit], application sharing ends. However, a call person who has called others to the conference cannot operate it.
• Application sharing will be ended if it escapes from 8-party Conference.
• When another terminal uses the line during holding, application sharing is ended.
<
Persons who Call Others to the Conference
>
Meaning of the Table
- : Operation is impossible while application sharing is running
Continues : Application sharing continues End : Application sharing ends
Softphone
Operation
Softphone Call Status
In Call
3-party Confer-
ence
Hold-
ing
Hold
Recall-
ing
Held by
other
person
or For-
ward-
ing
Hold -----
Hold cleared-----
Other terminal making a call on the line being held
-----
Making a call on other line during holding
-----
Calling for­ward destina­tion
-----
Response at forward desti­nation
-----
3-party Confer­ence
-----
Cutting your side
End - - - -
Clicking [Exit] Button
-----
Select [Net­Meeting Exit] menu
End - - - -
DtermSP30 ter­minated
-----
Softphone Operation
Softphone Call Status
In Call
3-party Confer-
ence
Hold-
ing
Hold
Recall-
ing
Held by
other person or For-
ward-
ing
Hold -----
Hold cleared - - - - -
Other terminal making a call on the line being held
-----
Making a call on other line during holding
-----
Calling for­ward destina­tion
Con-
tinues
----
Response at forward desti­nation
----Con­tinues
3-party Confer­ence
Con-
tinues
----
Cutting your side
End End - - End
Select [Net­Meeting Exit] menu
-----
DtermSP30 ter­minated
-----
Page 89
Various Usage
88
<
Persons Called to the Conference
>
Meaning of the Table
- : Operation is impossible while application sharing is running
Continues : Application sharing continues End : Application sharing ends
Softphone
Operation
Softphone Call Status
In Call
3-party Confer-
ence
Hold-
ing
Hold
Recall-
ing
Held by
other
person
or For-
ward-
ing
Hold Con-
tinues
----
Hold cleared - - Con-
tinues
Con-
tinues
-
Other terminal making a call on the line being held
--EndEnd-
Making a call on other line during holding
- - Con­tinues
Con-
tinues
-
Calling for­ward destina­tion
-----
Response at forward desti­nation
-----
3-party Confer­ence
-----
Cutting your side
End - - - -
Select [Net­Meeting Exit] menu
End - End End -
DtermSP30 ter­minated
--EndEnd-
Page 90
How to Make a Basic Setting
89
This section describes settings for you to use Softphone more easily.
This is the setting used when you use the system where ‘0’ is added to the front of other’s phone number in making an outside call. You can make a setting so that an additional number can be automatically added when making a call by using call log, telephone numbers included in the address in Microsoft Outlook, signatures of received e-mail and so on.
1 Click (Config Setting Button).
‘Configuration’ screen is displayed.
2 Check ‘Add B to the number beginning
with A’.
3 Enter ‘0’ in ‘A:’ column.
4 Enter to ‘B:’ column an additional
number added when making an outside call.
5 Click .
Now, the setting is made.
How to Make a Basic Setting
Setting Used to Make a Call by Copying or Drags & Drops a Phone Number
You want to confirm whether to add an additional number each time:
Check ‘Confirm when dialing’ after Step 4.
If you know a certain number doesn’t need an additional num­ber:
Check ‘Do not add B to the number begin­ning with C’ after Step 4. And, enter into ‘C:’ column the first number of the phone number that needs no additional number. Ex. you don’t want to add any additional
number only to the phone number beginning with ‘001’: Enter ‘001’ to ‘C:’ column.
Page 91
How to Make a Basic Setting
90
When a panel is stored to Task Tray and a call is received, you can make the panel displayed automati­cally.
1 Click (Config Setting Button).
‘Configuration’ screen is displayed.
2 Click .
The following screen is displayed.
3 Check the item you want to set.
• Check ‘PrimeLine’: Panel is displayed when the received call is addressed to you.
• Check ‘Subline’: Panel is displayed when the received call is addressed to other person.
4 Click .
Now, the setting is made.
You can receive a call address to other person just by lifting the handset from the pedestal.
1 Click (Configuration Setting But-
ton).
‘Configuration’ screen is displayed.
2 Click .
The following screen is displayed.
3 Check ‘Answer Preset’.
4 Click .
Now, the setting is made.
Displaying a Panel on the Forefront at Receiving
Receiving a Call Addressed to Other Person Just by Lifting the Handset from the Pedestal
In order to use this function, you need a USB handset (recommended).
Page 92
How to Make a Basic Setting
91
You can make the call sound come from your PC.
1 Click (Config Setting Button).
‘Configuration’ screen is displayed.
2 Click .
The following screen is displayed.
3 Check ‘UseSpeaker’.
4 Click .
Now, the setting is made.
You can change sounds of call from an extension (sta­tion call), call from an outside phone (trunk call) and hold sound respectively.
1 Click (Config Setting Button).
‘Configuration’ screen is displayed.
2 Click .
The following screen is displayed.
Making Call Sound Come from PC Speaker
If you use USB handset (recommended), call sound from USB handset is not heard after this setting.
Changing Call Sound and Hold Sound
Page 93
How to Make a Basic Setting
92
3 Click of the item of which sound you
want to change.
The following screen is displayed.
4 Select WAVE file (*.wav) of the sound
you want to change.
5 Click .
The location of the selected file is displayed.
6 Click .
Now, the setting is made.
When you are called to the video conference, you can start video conference at once.
1 Click (Config Setting Button).
‘Configuration’ screen is displayed.
You want to select the call sound of station call:
Enter a certain WAVE file name to the entry column of ‘Call Sound Setting (station call)’, or click [...] (Reference Button) on the right end of the entry column to select a certain WAVE file from File Selecting screen.
You want to select the call sound of trunk call:
Enter a certain WAVE file name to the entry column of ‘Call Sound Setting (trunk call)’, or click [...] (Reference Button) on the right end of the entry column to select a certain WAVE file from File Selecting screen.
You want to select hold sound:
Enter a certain WAVE file name to the entry column of ‘Hold Sound Set­ting’, or click [...] (Reference Button) on the right end of the entry column to select a certain WAVE file from File Selecting screen.
The format of available sound files is as follows. Sound files with formats other than this are unavailable. Available file format
• WAVE format (*.wav)
- Audio format : PCM
- Average Data rate : 16kb/sec
- Sampling frequency: 8kHz
- Sampling size : 16bit
- Channel : monaural
Even though you have changed hold sound by using ‘Hold Sound Setting’, sound other than the selected hold sound may be heard depending on a connection form when the other person holds the call.
Start Video Conference at Once
Page 94
How to Make a Basic Setting
93
2 Click .
The following screen is displayed.
3 Check ‘Allways accept incoming video
conference request’ in ‘VideoSetting’ column.
4 Click .
Now, the setting is made.
You can popup ‘Message receiving notification’ screen when a short message is received.
1 Click (Config Setting Button).
‘Configuration’ screen is displayed.
2 Click .
The following screen is displayed.
You want to clear the setting:
Check ‘Permission Confirmation’ in Step 3.
Using Popup when a Short Message is Received
Page 95
How to Make a Basic Setting
94
3 Check ‘UsePopup’.
4 Click .
Now, the setting is made.
You can specify the period during which a received message is preserved. Messages preserved longer than the specified number of days are automatically deleted.
1 Click (Config Setting Button).
‘Configuration’ screen is displayed.
2 Click .
The following screen is displayed.
3 Click or in ‘Preservation days of
message log (1 - 30)’ column to select the number of days (default is set to 14 days).
4 Click .
Now, the setting is made.
Specifying Preservation Days of Short Message
Page 96
How to Make a Basic Setting
95
You can preserve recorded files without deleting even though call log is deleted.
1 Click (Config Setting Button).
‘Configuration’ screen is displayed.
2 Click .
The following screen is displayed.
3 Check ‘All preserved’.
4 Click .
Now, the setting is made.
You can specify where to preserve a file.
1 Click (Config Setting Button).
‘Configuration’ screen is displayed.
2 Click .
The following screen is displayed.
Saving All the Files Recorded by PC
In the initialization, the recorded files are deleted when the call log is deleted.
When ‘All preserved’ is selected, be careful that the hard disk where the files are pre­served should have enough space.
Specifying the Preser­vation Destination of a File Recorded by PC
Page 97
How to Make a Basic Setting
96
3 Click in ‘Preservation of the record-
ing file ahead’ column.
The following screen is displayed.
4 Select a folder.
5 Click .
Now, the setting is made.
You can send a file recorded by PC as a file attached to a mail. You can choose to use a mail software you usu­ally use or to use a stored mail of Softphone.
1 Click (Configuration Setting But-
ton).
‘Configuration’ screen is displayed.
2 Click .
The following screen is displayed.
3 Check ‘MAPI is used for PC voice mail
transmission’.
Check it when you want to use the mail software you usually use. When you want to use a stored mail, clear the check. Hold the check in normal times.
4 Click .
Now, the setting is made.
Sending a file recorded by PC by Using Mail
• When you use a mail software you usually use, the software needs to be compatible with MAPI.
• According to the PC environment, you may fail to start an external mail software successfully. In this case, clear the check.
• When you use a stored mail, you need to make a setting on the stored voice mail. For details, refer to “How to Use Stored Mail”.
Page 98
How to Make a Basic Setting
97
You can set refusal to receive a call while you are away.
1 Click (Config Setting Button).
‘Configuration’ screen is displayed.
2 Click .
The following screen is displayed.
3 Check ‘At the leave seat, refusal is set
effective only arrival of refusal exists’.
4 Click .
Now, the setting is made.
You can popup the reason of absence on the other per­son’s member display only when Softphone is not started or PC is turned off. This setting is effective only when you use the optional presence server function.
Refuse to Receive a Call While Away
In order to use this function, you need to set service function on the PBX side in advance. For details, contact your system administra­tor.
You want to clear the setting:
Remove the check on ‘At the leave seat, refusal is set effective only arrival of refusal exists’ in Step 3.
Selecting Absent Rea­son
Page 99
How to Make a Basic Setting
98
1 Click (Config Setting Button).
‘Configuration’ screen is displayed.
2 Click .
The following screen is displayed.
3 Check an absent reason you want to
set.
Or, an absent reason is inputted into the input col­umn.
4 Click .
Now, the setting is made.
1 Click (Config Setting Button).
‘Configuration’ screen is displayed.
2 Click .
The following screen is displayed.
The absent reason set here is restored to ‘Absence’ when Softphone is terminated once and then restarted.
Displaying 10-key Keypad Panel When Button is Pressed after Call Recording
Page 100
How to Make a Basic Setting
99
3 Check ‘10-key keypad automatic dis-
play after live record (to Voice Mail) and “After Record” action selected’.
4 Click .
Now, the setting is made.
You can display a panel stored to Task Tray when such operations as sending and forwarding are made on PHS or USB handset. Also, you can display a panel on the forefront when the panel is stored to the window of other applications.
1 Click (Config Setting Button).
‘Configuration’ screen is displayed.
2 Click .
The following screen is displayed.
3 Check ‘Display main panel if mini-
mized to system tray when going off­hook (USB handset use only)’.
4 Click .
Now, the setting is made.
Displaying Panel When Operating on Handset and so on
You want to clear the setting:
Remove the check on ‘When Call and For­ward, the panel is active’ in Step 3.
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