About the Program Record Form
General Programming Tips
Entering the Program Mode
Entering a Program
Entering Data, Erasing Mistakes, and Moving Through Options
Saving and Exiting
Programs
Program 1 - Class of Service
Program 2 - Intercom Signaling
Program 3 - Miscellaneous System Features
Program 4 - System Timers
Program 5 - PBX Trunk Access Codes
Program 6 - Toll Restriction
Program 7 - Music, External Paging, Relays
Program 8 - System Messages
Program 10 - Line Port Characteristics
Program 11 - Line Groups
Program 12 - Line Features
Program 14 - Extension Port Characteristics
Program 15 - Programming Access Level
Program 16 - Line and Line Group Access
Program 17 - Key Assignments
Program 18 - Extension Features (Part I)
Program 18 - Extension Features (Part II)
Program 19 - Extension Hunt Groups
Program 20 - System Initialization
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About the Program Record Form
The Program Record Form lets you record the way you configure a customer's DIGITAL SYSTEM and shows
you how to enter the configuration data into system memory. For each program in the system, there is a form (grid)
for recording the program's configuration data codes. Next to each grid are instructions for entering the data
codes into system memory from a system programming extension (e.g., a display phone connected to port 00,
initially extension 300).
You'll find the configuration data codes in the DIGITAL SYSTEM Administrator's Programming Guide
(P/N N1872ADG**). Simply turn to a program and look for the heading,
The data codes for each feature option are underneath.
Filling Out the Program Record Form
.
See also
How to Use Part II (Customizing the System)
in the DIGITAL SYSTEM Administrator's Programming Guide
General Programming Tips
There are four basic steps to entering data codes into system memory. Once you become familiar with
them, you will not need to continually refer to the specific entry instructions with each program.
To enter data codes into memory:
1. Enter the program mode from the port 00 phone (initially extension 300) or from
another system programming extension (see Program 15).
2. Enter a program.
3. Enter data using the dialpad, erase mistakes, and move through the program's feature options.
4. Save and Exit.
When you program the system for the first time, run Program 20 before any
Note:
others to ensure that the factory set values are in place.
Entering the Program Mode
To enter the program mode from the port 00 phone or another system programming extension (see Program 15):
1. Do not lift the handset.
2. Press # key.
3. Dial SP.
The code SP stands for "System Program" and is 77 on the dialpad.
4. Dial 5312.
The code 5312 is the DIGITAL SYSTEM password.
5. Press #.
If you leave the system in the program mode too long without pressing a key or dialing a code,
you'll hear reorder (fast busy) tone, and the system automatically exits the program mode.
Entering a Program
To enter a program after you enter the program mode:
1. Press the program's key.
- i -
-Keys 1-20 give you access to programs 1-20. Keys 1-5 are on the left, keys
.
.
.
6-10 are on the right, keys 11-16 are directly below the dial pad. The HOLD
(Program 17), CONF (Program 18), MIC/DND (Program 19), and ICM (Program 20)
keys are in the last row of keys. Note: Program numbers 9 and 13 are not used.
Entering Data, Erasing Mistakes and Moving Through Options
To enter data after you enter a program:
1. Dial the data.
2. Press the # key.
This step stores the data and moves you to the next feature option.
For example, to enter the data code Y:
1. Dial Y, which is 9 on the dialpad.
2. Press #.
When you dial data for the last feature option in a program and press #, you exit the level you are
working in and return to the previous level. In some cases, "returning to the previous level"
means you exit the program and do not have to press SAVE to exit the program (see below).
To erase a mistake (in most cases):
1. Dial * after you dial the mistake but before you press # to store it.
If you make an invalid entry and press #, you will hear reorder (fast busy) tone.
You can dial * (in most cases) during the reorder tone and re-enter the data.
To accept the data on the display and move to the next feature option:
1. Press the # key.
Saving and Exiting
To save and exit after entering data:
1. Press the SAVE key.
Pressing SAVE moves you out of a program, one level at a time. You may have
to press SAVE several times to exit all the way out.
Note:
Some instructions in the Program Record Form are abbreviated.
Enter the system program information, then press #
Press SAVE
Press DIAL
- ii -
18
17
16
15
14
13
12
11
10
09
08
07
06
05
04
03
02
01
COS
00
Only Intercom Calls at Night
Off-Premise Call Forward
Break-In (Intrusion)
Camp-On (Busy Extension)
Internal Call Forward
System Speed Dial
Toll Restriction Level
Only Local Calls (Day/Night)
Program 1 - Class of Service
Page 1
Cont'd next page
Only Local Calls at Night
Extended Ring
Privacy
Callback Priority
Direct Trunk Access/Camp-On
All Call Page
Page Zone 1 Access
Page Zone 2 Access
Page Zone 3 Access
Silent Monitor
No Single Line Flash/ACD Supervisor
Single Ring for ASI/OPX
Only CO Call FWD to VX
Program 1 - Class of Service (cont'd)
COS
19
20
21
22
23
24
25
26
27
To enter Program 1 data:
1. Enter program mode.
2. Press key 1.
3. Dial COS number + #.
4. To accept the displayed data: #.
OR
To change the displayed data: Dial data + #.
5. Repeat step 4 until done.
6. Select an option:
Only Intercom Calls at Night
Off-Premise Call Forward
Break-In (Intrusion)
Camp-On (Busy Extension)
Internal Call Forward
# + dial 775312 + #.
To erase data before pressing #: Press *.
If you finish and do not see, "COS. NO.": SAVE.
- To program another COS: Go to step 3.
- To exit Program 1: SAVE.
- To enter another program after exiting: Press its key.
- To exit program mode: SAVE twice.
System Speed Dial
Toll Restriction Level
Only Local Calls (Day/Night)
Only Local Calls at Night
Extended Ring
Privacy
Callback Priority
Direct Trunk Access/Camp-On
All Call Page
Page Zone 1 Access
Page Zone 2 Access
Page Zone 3 Access
Silent Monitor
No Single Line Flash/ACD Supervisor
Single Ring for ASI/OPX
Only CO Call FWD to VX
Page 2
Program 2 - Intercom Signaling
Feature Name
Call Wait Tones
Handsfree
Reply
Voice-
Announced
Calls
Auto Handsfree
To enter Program 2 data:
1. Enter program mode.
2. Press key 2.
3. To accept the displayed data: #.
OR
To change the displayed data: Dial data + #.
4. Repeat step 3 for all data.
5. Select an option:
Feature Data
# + dial 775312 + #.
- To erase data before pressing #: Press *.
If you finish and do not see, "SAVE TO EXIT": SAVE.
- To enter another program: Press its key.
- To exit program mode: SAVE.
Page 3
Program 3 - Miscellaneous System Features
Feature NameFeature DataFeature NameFeature Data
# OperatorsVoice Mail
Oper. 01 Ext.
Oper. 02 Ext.
Oper. 03 Ext.
Oper. 04 Ext.
# System Speed
Dial Digits
Side Tone Test
Digit
To enter Program 3 data:
1. Enter program mode.
# + dial 775312 + #.
2. Press key 3.
3. To accept the displayed data: #.
OR
To change the displayed data: Dial data + #.
- To erase data before pressing #: Press *.
4. Repeat step 3 for all data.
If you finish and do not see, "SAVE TO EXIT": SAVE.
5. Select an option:
- To enter another program: Press its key.
- To exit program mode: SAVE.
Voice Mail
Master Ext.
Dial-Out # in
Speed Dial
Dial 1 Before
Area Code
Walking COS
Security Code
Play MOH on
Transfer
AUX Port's
Baud Rate
Note: Before a number can be entered as the Voice Mail Master Extension, the VX (Voice Mail) prompt in Program 18
must be set to Y(es) and UCD group programming must be completed.
Page 4
Program 4 - System Timers
Timer NumberTimer NameDuration
01
02
03
04
05
06
07
08
09
10
11
12
To enter Program 4 data:
1. Enter program mode.
2. Press key 4.
3. Dial Timer number + #.
4. To accept the displayed data: #.
OR
To change the displayed data: Dial data + #.
5. Repeat steps 3-4 for remaining timers.
6. Select an option:
Park Orbit
Hold Recall
Camp-On
Line Response
Modem Reserve
# Ring Before Recall
# Delayed Rings
Flash Response
Dial Tone Detect
Make
Break
Interdigit
# + dial 775312 + #.
To erase data before pressing #: Press *.
- To exit Program 4: SAVE.
- To enter another program after exiting: Press its key.
- To exit program mode: SAVE twice.
Page 5
Program 5 - PBX Trunk Access Codes
PBX
ID Number
01
02
03
04
05
06
07
08
09
10
Access
Code
11
To enter Program 5 data:
1. Enter program mode.
# + dial 775312 + #.
2. Press key 5.
3. To accept the displayed data: #.
OR
To change the displayed data: Dial data + #.
- To enter a wild card: DIAL + dial X (9) + #.
- To erase data: Press * + #.
4. Repeat step 3 for all data.
If you finish and do not see, "SAVE TO EXIT": SAVE.
5. Select an option:
- To enter another program: Press its key.
- To exit program mode: SAVE.
Page 6
Program 6 - Toll Restriction
Before you fill in data, either use the Copy and Paste commands to make additional copies of the Toll
Restriction forms for each Toll Restriction level you wish to customize or print copies of the blank
forms. You may not need to use all three forms for each level.
Toll Level
Active Dial Pad
Special N11 Dialing
0 + Dialing
International Dialing
Equal Access Dialing
1 + NXX Dialing
Allow or Deny (See Table #1)
NXX Dialing
Allow or Deny (See Table #2)
NPA Dialing
Allow or Deny (See Table #3)
Table 1: Allow/Deny NNX Codes For Toll Calls
Table 2: Allow/Deny NNX Codes for Local Calls
6-Digit Analysis
Table 3: Allow/Deny NPA Codes
Page 7
Cont'd next page
Program 6 - Toll Restriction (cont'd)
Toll Level:Table 4: Allow/Deny Codes For Area Code:
Table 5: Allow/Deny Codes For Area Code:
Table 6: Allow/Deny Codes For Area Code:
Table 7: Allow/Deny Codes For Area Code:
Page 8
Cont'd next page
Program 6 - Toll Restriction (cont'd)
Toll Level:Table 8: Allow/Deny Codes For Area Code:
Table 9: Allow/Deny Codes For Area Code:
Table 10: Allow/Deny Codes For Area Code:
Table 11: Allow/Deny Codes For Area Code:
Page 9
Cont'd next page
Program 6 - Toll Restriction (cont'd)
Toll Level:Table 12: Allow/Deny Codes For Area Code:
Table 13: Allow/Deny Codes For Area Code:
To enter Program 6 data:
1. Enter program mode.
# + dial 775312 + #.
2. Press key 6.
3. For first-time programming or to initialize (reset) toll levels: Dial I + Y. Otherwise, go to step 5.
To stop initialization after dialing I: Dial N + go to step 5.
4. To allow the system to accept the new NPA codes, at the prompt "NEW DIAL PLAN-N", dial Y.
5. Dial P to program toll levels.
Re-order tone means: Go to step 1 and initialize in step 3.
6. Dial toll level + #.
7. To accept the displayed data: #.
OR
To change the displayed data: Dial data + #.
- To erase data before pressing #: Press *.
- ADD-DELETE-LIST means you can enter Table data. Use a-c for Tables 1 through 3. Use the
steps on the following page for Tables 4 through 13.
a. Dial A, D, or L. Or, to exit the table at this point: # and go to beginning of step 7.
b. To add/delete: Dial codes.
OR
To list more or exit list: # + go to step 7a.
c. To save and exit table: # + go to beginning of step 7.
OR
To save and go to "ADD-DELETE-LIST:" SAVE + go to step 7a.
8. Repeat step 7 for all data.
If you finish and do not see, "TOLL LEVEL": Press # until you see it.
Page 10
Cont'd next page
Program 6 - Toll Restriction (cont'd)
9. Select an option:
- To program another level: Go to step 6.
- To exit Program 6: SAVE.
- To enter another program after exiting: Press its key.
- To exit mode: SAVE twice.
To use the 6-Digit Analysis Tables (4 - 13) when you see ADD-DELETE- LIST on the display:
1. Dial A, D, or L.
OR
Press # to exit the table (and Program 6).
2. Dial the area code intended for 6-digit analysis.
If you selected "Listing" in step 1, the system lists the codes now, four at a time. To see more codes or
exit at the end of the list, press # and return to step 1. Steps 3-6 do not apply to listing.
3. Dial A for an Allow Table of NXX codes.
OR
Dial D for a Deny Table of NXX codes.
4. Dial codes to be added or deleted.
5. Select an option:
- To save and go to "ADD-DELETE-LIST" for another area code: SAVE + Go to step 1.
- To save and exit toll level: # + Go to step 6 on the previous page.
- To save and exit Program 6: SAVE three times.
- To enter another program after exiting: Press its key.
- To SAVE and exit program mode: SAVE four times.
Page 11
Program 7 - Music, External Paging, Relays
Feature Name
Background
Music (BGM)
Music on Hold
External Page
Zone 1
Ring Over All
Call
External Page
Zone 2
BGM to Ext.
Zones
Interrupted
Ring Relays
Page/Music
Volume
Relay 01 Owner
Relay 02 Owner
Feature
Data
To enter Program 7 data:
1. Enter program mode.
# + dial 775312 + #.
2. Press key 7.
3. To accept the displayed data: #.
OR
To change the displayed data: Dial data + #.
To erase data before pressing #: Press *.
4. Repeat step 3 for all data.
If you finish and do not see, "SAVE TO EXIT": SAVE.
To erase displayed data: Press * + Enter new message (see below) or press # and go to step 3.
OR
To changed the displayed data: Enter entire message + #.
To enter message:
a. Press dialpad button for desired letter or number. To enter a blank space, Q, or Z: Press 0.
b. To make a letter appear: Dial the number (1, 2, or 3) that corresponds to the letter's position on the
button (e.g. dial 1 if you want the first letter).
OR
To make a number appear: Dial 4.
Note: To make a blank space, Q, or Z appear: Dial 1, 2, or 3, respectively.
c. Repeat a-b for all characters (to erase previous character: LAST).
5. Repeat steps 3-4 for all messages.
6. Select an option:
- To exit Program 8: SAVE.
- To enter another program after exiting: Press its key.
- To exit program mode: SAVE twice.
Page 13
Program 10 - Line Port Characteristics
Line Number
01
02
03
04
05
06
07
08
09
10
11
12
13
14
15
16
Circuit
Type
Line
Gain
PBX Line
Side Tone Test
Name
17
18
19
20
21
22
23
24
Cont'd next page
Page 14
Program 10 - Line Port Characteristics (cont'd)
To enter Program 10 data:
1. Enter program mode.
# + dial 775312 + #.
2. Press key 10.
3. Dial Line number + #.
4. To accept the displayed data: #.
OR
To change the displayed data: Dial data + #.
- To erase data before pressing #: Press *.
-To enter circuit type X: DIAL + dial X.
- To enter a name:
a. Press dialpad button for desired character. To enter a blank space, Q, or Z: Press 0.
b. To make a letter appear: Dial the number (1, 2, or 3) that corresponds to the letter's position
on the button (e.g. dial 1 if you want the first letter).
OR
To make a number appear: Dial 4.
Note: To make a blank space, Q, or Z appear: Dial 1, 2, or 3, respectively.
c. Repeat a-b for all characters (to erase previous character: LAST).
5. Repeat step 4 for all data.
If you finish and do not see, "LINE NO.": SAVE.
6. Select an option:
- To program another line: Go to step 3.
- To exit Program 10: SAVE.
- To enter another program after exiting: Press its key.
- To exit program mode: SAVE twice.
Page 15
Program 11 - Line Groups
Group NumberLine Members
90
91
92
93
94
95
96
97
98
To enter Program 11 data:
1. Enter program mode.
# + dial 775312 + #.
2. Press key 11.
3. Dial Group number + #.
4. To accept the displayed data: #.
OR
To enter or change the displayed data: Dial data + #.
- To erase data before pressing #: Press *.
- To erase a line from the group, dial *. Dialing * for the first member of the group erases
the entire group.
5. Repeat step 4 for all data in group.
6. Press SAVE.
7. Select an option:
- To program another line group: Go to step 3.
- To exit Program 11: SAVE.
- To enter another program after exiting: Press its key.
A DSS console cannot be installed in an Expansion Cabinet.
Page 20
Cont'd next page
Program 14 - Extension Port Characteristics (cont'd)
To enter Program 14 data:
1. Enter program mode.
# + dial 775312 + #.
2. Press key 14.
3. Dial Port number + #.
4. To accept the displayed data: #.
OR
To change the displayed data: Dial data + #.
- To erase data before pressing #: Press *.
- To enter circuit X:DIAL + dial X.
- To enter circuit Z:DIAL + dial 0.
- To enter a letter, number, blank:
- Press dial pad button that has desired character. Zero button=blank, Q, Z (in that order).
- Dial digit (1, 2, 3)=letter's position on button (e.g., dial 1 for 1st letter).
OR
Dial 4 for the button's number.
- To erase last character, press LAST.
- Repeat above steps for entire message.
5. Repeat step 4 for all data.
If you finish and do not see, "STN PORT NO.": SAVE.
6. Select an option:
- To program a port: Go to step 3.
- To exit Program 14: SAVE.
- To enter another program after exiting: Press its key.
- To exit program mode: SAVE twice.
Note: You cannot change the circuit type of the extension from which you are programming;
you must use another extension that has program access level 04 or 05.
- To enter another program after exiting: Press its key.
- To exit program mode: SAVE twice.
Page 23
330
329
328
327
326
325
324
323
322
321
320
319
318
317
316
315
314
313
312
311
310
309
308
307
306
305
304
303
302
301
Program 16 - Line and Line Group Access
Extension
300
Line ____ Access
Line ____ Access
Line ____ Access
Line ____ Access
Line ____ Access
Line ____ Access
Line ____ Access
Line ____ Access
Page 24
Cont'd next page
Line ____ Access
Line ____ Access
Line ____ Access
Line ____ Access
Line ____ Access
Line ____ Access
Line ____ Access
Line ____ Access
Group 90 Access
Group 91 Access
Group 92 Access
Group 93 Access
Group 94 Access
Group 95 Access
361
360
359
358
357
356
355
354
353
352
351
350
349
348
347
346
345
344
343
342
341
340
339
338
337
336
335
334
333
332
Program 16 - Line and Line Group Access (cont'd)
Extension
331
Line ____ Access
Line ____ Access
Line ____ Access
Line ____ Access
Line ____ Access
Line ____ Access
Line ____ Access
Line ____ Access
Page 25
Cont'd next page
Line ____ Access
Line ____ Access
Line ____ Access
Line ____ Access
Line ____ Access
Line ____ Access
Line ____ Access
Line ____ Access
Group 90 Access
Group 91 Access
Group 92 Access
Group 93 Access
Group 94 Access
Group 95 Access
Program 16 - Line and Line Group Access (cont'd)
Extension
362
363
364
365
366
367
368
369
370
371
To enter Program 16 data:
1. Enter program mode.
2. Press key 16.
3. Dial extension + #.
4. Dial L for line or G for group data.
5. Dial Line or Group number + #.
6. To accept the displayed data: #,
OR
To change the displayed data: Dial data + #.
7. Repeat steps 5-6 for all lines/groups.
8. Press SAVE.
9. Select an option:
Line ____ Access
Line ____ Access
Line ____ Access
Line ____ Access
Line ____ Access
# + dial 775312 + #.
- To erase data before pressing #: Press *.
- To enter line or group data for same extension: Go to step 4.
- To enter data for another extension: SAVE + dial Y + go to step 3.
- To exit Program 16: SAVE twice.
- To enter another program after exiting: Press its key.
- To exit program mode: SAVE three times.
Line ____ Access
Line ____ Access
Line ____ Access
Line ____ Access
Line ____ Access
Line ____ Access
Line ____ Access
Line ____ Access
Line ____ Access
Line ____ Access
Line ____ Access
Group 90 Access
Group 91 Access
Group 92 Access
Group 93 Access
Group 94 Access
Group 95 Access
Page 26
Program 17 - Key Assignments
Before you fill in data, either use the Copy and Paste commands to make additional copies of the blank Key
Assignment forms for each installed Multibutton phone and DSS Console or print copies of the forms required.
There is a form for the phone and the console. Make sure you copy the correct one.
Extension
Number
Keyset Phone
(Dial pad located here)
HOLDCONFMIC/DNDICMMSGHF
Cont'd next page
Page 27
Program 17 - Key Assignments (cont'd)
Extension
Number
DSS Console
Cont'd next page
Page 28
Program 17 - Key Assignments (cont'd)
To enter Program 17 data:
1. Enter program mode.
- # + dial 775312 + #.
- If you are programming assignments for a DSS Console, you must program from the
phone assigned to the console.
2. Press key 17 (HOLD).
You see "DEST ICM NO:" (i.e., destination extension).
3. Dial extension (XXX) to be programmed + #.
You see "SOURCE:" (i.e., source extension). If you are programming assignments for
your DSS Console, enter your entension number.
4. To program the keys at extension XXX: Dial extension (XXX) again + #.
OR
To copy keys from extension YYY to XXX: Dial YYY + # + go to step 8 if you
do not need to change individual keys after you copy; otherwise, go to step 5.
- This procedure does not copy Speed Dial (stored) numbers, Ring Assign. (Program 18 [II]),
or Line Access (Program 16).
- If you are programming assignments for your DSS Console, enter your entension number.
5. Press key you wish to program.
- For DSS Consoles, press DSS Console key.
6. To accept the displayed data: #.
OR
To change the displayed data: Dial key data + #.
Remember: To dial "Z", dial 0 (zero).
7. Repeat steps 5-6 for other keys.
8. Press SAVE and select an option:
- To program another extension: Dial Y + go to step 3.
- To exit Program 17: SAVE.
- To enter another program after exiting: Press its key.
- To exit program mode: SAVE twice.
Page 29
330
329
328
327
326
325
324
323
322
321
320
319
318
317
316
315
314
313
312
311
310
309
308
307
306
305
304
303
302
301
Program 18 - Extension Features (Part I)
Extension
300
DND (Do Not Disturb)
COS (Class of Service)
RG
(Ring Group)
CPG
(Call Pickup Group)
PRG
(Privacy Release Group)
Page 30
Cont'd next page
OHR (Off-Hook Ring)
BLF (DSS/BLF Lamps)
LDU (Line Dial-Up)
PZ
(Page Zone Member)
SO
(Station Operator)
SDB
(Speed Dial Block)
VX (Voice Mail)
DS (Data set)
DB (Door Box) - Alert 1
DB (Door Box) - Alert 2
DB (Door Box) - Alert 3
DB (Door Box) - Alert 4
361
360
359
358
357
356
355
354
353
352
351
350
349
348
347
346
345
344
343
342
341
340
339
338
337
336
335
334
333
332
Program 18 - Extension Features (Part I) (cont'd)
Extension
331
DND (Do Not Disturb)
COS (Class of Service)
RG
(Ring Group)
CPG
(Call Pickup Group)
PRG
(Privacy Release Group)
Page 31
Cont'd next page
OHR (Off-Hook Ring)
BLF (DSS/BLF Lamps)
LDU (Line Dial-Up)
PZ
(Page Zone Member)
SO
(Station Operator)
SDB
(Speed Dial Block)
VX (Voice Mail)
DS (Data set)
DB (Door Box) - Alert 1
DB (Door Box) - Alert 2
DB (Door Box) - Alert 3
DB (Door Box) - Alert 4
Program 18 - Extension Features (Part I) (cont'd)
Extension
362
363
364
365
366
367
368
369
370
371
To enter Program 18 (Part I) data:
1. Enter program mode.
2. Press key 18 (CONF).
3. Dial extension + #.
4. Dial feature abbreviation + #.
5. To accept the displayed data: #.
OR
To change data: Dial data + #.
6. Repeat steps 4-5 for all features.
7. Press SAVE or Go to step 4 in a Program 18 (Part II) procedure.
8. Select an option:
DND (Do Not Disturb)
COS (Class of Service)
RG
(Ring Group)
CPG
(Call Pickup Group)
PRG
(Privacy Release Group)
OHR (Off-Hook Ring)
BLF (DSS/BLF Lamps)
# + dial 775312 + #.
To dial PZ: Dial P0.
- To erase a data entry before you press #: Press *.
- To accept the SO (station operator) data, you may have to press SAVE instead.
- To enter Part I data for another extension: Dial Y + go to step 3.
- To exit Program 18: SAVE.
- To enter another program after exiting: Press its key.
- To exit program mode: SAVE twice.
LDU (Line Dial-Up)
PZ
(Page Zone Member)
SO
(Station Operator)
SDB
(Speed Dial Block)
VX (Voice Mail)
DS (Data set)
DB (Door Box) - Alert 1
DB (Door Box) - Alert 2
DB (Door Box) - Alert 3
DB (Door Box) - Alert 4
Page 32
Program 18 - Extension Features (Part II)
Before you fill in data, either use the Copy and Paste commands to make additional copies of the blank
Extension Feature forms for each installed extension or print copies of the blank forms as needed.
Extension:
Feature
RA (Ringing Assignment)
NR (Night Ringing)
DRA (Direct Ringing Assign.)
PLA (Prime Line Assign.)
Line # ________
Line # ________
Line # ________
Line # ________
HS (Headset)
VA (Voice-Announce Calls)
VP (Voice Page Thru Spkr)
VO (Whisper Page)
RLP (Ringing Line Pref.)
Line # ________
Line # ________
Line # ________
Line # ________
FeatureY/N
Line # ________
Line # ________
Line # ________
Line # ________
Line # ________
Line # ________
Line # ________
Line # ________
Line # ________
Line # ________
Personal Speed Dial Numbers
Bin 50:Bin 20:
Bin 51:Bin 21:
Bin 52:Bin 22:
Bin 53:Bin 23:
Bin 54:Bin 24:
Bin 55:Bin 25:
Bin 56:Bin 26:
Bin 57:Bin 27:
Bin 58:Bin 28:
Bin 59:Bin 29:
Direct Station Selection (and Call Coverage) and Hotline Layout
Keys 1-15 are Direct Station Selection keys. The Call Coverage and Hotline keys can be anywhere, depending on how
they are assigned in Program 17. You can use the DSS procedure below to change the extension associated with
a DSS or Call Coverage key.
Keyset Phone
HOLDCONFMIC/DNDICMMSGHF
To enter Program 18 data for HS, VA, VP, VO, RLP:
1. Enter the program mode.
# + dial 775312 + #.
2. Press key 18 (CONF).
3. Dial extension + #.
4. Dial feature abbreviation + #.
5. To accept the displayed data: #.
OR
To change the displayed data: Dial data + #.
6. Select an option:
- To program another feature: Go to step 4 (in any Program 18 procedure).
- To program another extension: SAVE + dial Y + go to step 3 (in
any Program 18 procedure).
- To exit Program 18: SAVE twice.
- To enter another program after exiting: Press its key.
- To exit program mode: SAVE three times.
(Dial pad located here)
Page 34
Cont'd next page
Program 18, Part II (cont'd)
To enter Program 18 data for RA, NR, DRA, PLA:
1. Enter program mode.
# + dial 775312 + #.
2. Press key 18 (CONF).
3. Dial extension + #.
4. Dial feature abbreviation + #.
The Line keys you can program light steadily or flash. Steady means the feature is
disabled, flashing means it is enabled.
5. Dial a line number.
OR
Press a Line key.
6. To change or enter data: Dial data (Y)es or (N)o, press #.
7. Repeat steps 5-6 for all lines.
8. Select an option:
- To program another feature for same extension: SAVE + go to step 4
(in any Program 18 procedure).
- To program another extension: SAVE twice + dial Y + go to step 3
(in any Program 18 procedure).
- To exit Program 18: SAVE three times.
- To enter another program after exiting: Press its key.
- To exit program mode: SAVE four times.
To enter Program 18 data for Personal Speed Dial (SD):
1. Enter the program mode.
# + dial 775312 + #.
2. Press key 18 (CONF).
3. Dial extension + #.
4. Dial SD + #.
5. Dial bin number + #.
OR
Press lit bin key (to make a SD bin keys, see Program 17).
6. If you can store a name: Enter name + #. Or, skip to step 7.
To enter a letter, number, blank:
- Press dial pad button that has desired character. Zero button=blank, Q, Z (in that order).
- Dial digit (1, 2, 3)=letter's position on button (e.g., dial 1 for 1st letter).
OR
Dial 4 for the button's number.
- To erase last character, press LAST.
- Repeat above steps for entire message.
7. Store a line as follows: Press a Line key or (Dial line number + #).
- Reorder tone means you cannot store that line. Go to step 4.
- To store Intercom feature codes: Press ICM in step 7, dial codes in step 8.
8. To accept the displayed data: # + go to step 5.
OR
To change the displayed data: Dial telephone number + #.
- You can store any number allowed by the toll level of the extension you program from.
Numbers longer than 16 digits flow to the next bin.
- To enter a pause: HOLD.
Page 35
Cont'd next page
Program 18, Part II (cont'd)
- To enter a Flash, press MSG, or to enter a Delay, press DIAL. These options are only
available with software versions AUX Module 02.10/Base 02.00 and higher.
- To enter *: DIAL + press *.
- To enter #: DIAL + press #.
9. Select an option:
- To program more bins: Go to step 5.
- To program another feature: SAVE + go to step 4 in any Program 18.
- To program another extension: SAVE twice + dial Y + go to step 3.
- To exit Program 18: SAVE three times.
- To enter another program after exiting: Press its key.
- To exit program mode: SAVE four times.
To enter Program 18 data for DSS:
1. Enter the program mode.
# + dial 775312 + #.
2. Press key 18 (CONF).
3. Dial extension + #.
4. Dial DSS or HL + #.
DSS keys (1-15) flash, any Call Coverage and Hotline keys flash.
5. Press a flashing key.
6. To accept the displayed data: #.
OR
To change the displayed data: Dial data + #.
7. Repeat steps 5-6 for all DSS keys you wish to program.
8. Select an option:
- To program another extension for DSS: SAVE twice + dial Y + go
to step 3 (in any Program 18 procedure).
- To program another feature for same extension: SAVE + go to step 4
(in any Program 18 procedure).
- To exit Program 18: SAVE three times.
- To enter another program after exiting: Press its key.
- To exit program mode: SAVE four times.
Page 36
Cont'd next page
Program 18, Part II (cont'd)
Form for System Speed Dial
Bin NumberSystem Speed Dial Numbers and Names
Page 37
Cont'd next page
Program 18, Part II (cont'd)
To enter Program 18 data for System Speed Dial (SD):
1. Enter the program mode.
# + dial 775312 + #.
2. Press key 18 (CONF).
3. Dial the number of the extension you are programming from + #.
4. Dial SD + #.
5. Dial bin number + #.
6. If you can store a name: Enter name + #. Or skip to step 7.
To enter a letter, number, blank:
- Press dial pad button that has desired character. Zero button=blank, Q, Z (in that order).
- Dial digit (1, 2, 3)=letter's position on button (e.g., dial 1 for 1st letter).
OR
Dial 4 for the button's number.
- To erase last character, press LAST.
- Repeat above steps for entire message.
7. Store a line: Press a Line key or (Dial line number + #).
- Reorder tone means you cannot store that line. Go to step 4.
- To store Intercom feature codes: Press ICM in step 7, dial codes in step 8.
8. To accept the displayed data: # + go to step 5.
OR
To change the displayed data: Dial telephone number + #.
- You can store any outside number allowed by the toll restriction level of the extension you
program from. Numbers longer than 16 digits automatically flow to the next bin.
- To enter a pause: HOLD.
- To enter a Flash, press MSG, or to enter a Delay, press DIAL. These options are only available
available with software versions AUX Module 02.10/Base 02.00 and higher.
- To enter *: DIAL + dial *.
- To enter #: DIAL + dial #.
9. Select an option:
- To program more bins: Go to step 5.
- To program another feature: SAVE + go to step 4 (in any Program 18 procedure).
- To program another extension: SAVE twice + dial Y + go to step 3
(in any Program 18 procedure).
- To exit Program 18: SAVE three times.
- To enter another program after exiting: Press its key.
- To exit program mode: SAVE four times.
Page 38
Program 19 - Extension Hunt Groups
Before you fill in data, either use the Copy and Paste commands to make additional copies of the blank
Circular/Terminal or UCD/ACD Hunt Group form for each such group you wish to program or print and
copy the forms as needed.
Form for Circular/Terminal Hunt Group
Group Name:
Member
Extension
Hunt
Type
Member
Extension
Hunt
Type
Member
Extension
Hunt
Type
To enter Program 19 data for Circular or Terminal Hunt (types 01, 02, 03):
1. Enter program mode.
# + dial 775312 + #.
2. Press key 19 (MIC/DND).
3. Dial 01, 02, or 03 (it doesn't matter).
4. Dial Member Extension + #.
5. Dial Hunt Type + #.
6. Repeat steps 4-5 for all Member Extension
7. Select an option:
- To program another group: # until you see "HUNT TYPE -" + Go to step 3 in any
Program 19 procedure.
- To exit Program 19: SAVE.
- To enter another program after exiting: Press its key.
- To exit program mode: SAVE twice.
Note: To accept the displayed data in any step: #.
Page 39
Cont'd next page
To delete a member of a Circular or Terminal group:
1. Enter program mode.
# + dial 775312 + #.
2. Press key 19 (MIC/DND).
3. Dial 01, 02, or 03 (it doesn't matter).
4. Dial first Member Extension in group + #.
5. Press # until you see the extension you want to delete.
6. If the extension is the last extension in a Terminal hunt group: Dial 300 + #.
OR
If the extension is in the middle of a group, dial the extension that comes after it + #.
For example, if the group is 304, 305, 306 and you want to delete 305:
- Press # until you see 305 (as explained in step 5).
- Dial 306 + #.
7. Continue as follows:
- Press # until you see "HUNT TYPE - ".
- Dial 01, 02, or 03 + #.
- Dial the extension you just deleted + #.
- Dial 00 for Hunt Type + #.
8. Press SAVE until you exit program mode.
Note: To accept the displayed data in any step: #.
To add a member to a Circular or Terminal Group:
1. Enter program mode.
# + dial 775312 + #.
2. Press key 19 (MIC/DND).
3. Dial 01, 02, or 03 (it doesn't matter).
4. Dial first Member Extension + #.
5. Press # until you see the extension before which you want to add an extension.
For example, if the group is 304, 305, 306 and you want to add 307 before 306: Press #
until you see 306.
6. Dial the extension you want to add + #. Dial its Hunt Type + #. Repeat for the extension after it.
To continue with the example set up in step 5: Do step 6 for extension 307, then 306.
7. Press # until you see "HUNT TYPE-".
8. Press SAVE until you exit program mode.
Note: To accept the displayed data in any step: #.
Cont'd next page
Page 40
Program 19 - Extension Hunt Groups (cont'd)
Form for a UCD/ACD Hunt Group
Before you fill in the data, either use the Cut and Paste commands to make additional copies of the blank
forms for each UCD/ACD group you wish to program or print and copy the forms as needed.
Hunt
Type
Master
Extension
Group Name:
Overflow
Extension
Supervisor
Extension
Member
Extension
Hunt
Type
Member
Extension
Hunt
Type
Member
Extension
Hunt
Type
To enter Program 19 data for UCD/ACD Hunt (type 04, 05):
1. Enter program mode.
# + dial 775312 + #.
2. Press key 19 (MIC/DND).
3. Dial Hunt Type + #.
4. Dial Master Extension + #.
5. For type 04: Go to step 6.
For type 05: Dial Overflow + #.
6. Press # to move past "MASTER EXT." prompt.
OR
To delete a group: Dial * + SAVE + Go to step 10.
7. Dial a Member Extension when you see UCD MEMBER + #.
- To move past a member: #.
- To delete a member: Dial *.
Page 41
Cont'd next page
Program 19 - Extension Hunt Groups (cont'd)
8. Repeat step 7 for all members.
9. Press SAVE.
10. Select an option:
- To program another group: Go to step 3 in any Program 19 procedure.
- To exit Program 19: SAVE.
- To enter another program after exiting: Press its key.
- To exit program mode: SAVE twice.
Note: To accept the displayed data in any step: #.
To enter Program 19 data for ACD Supervisor:
1. Enter program mode.
# + dial 775312 + #.
2. Press key 19 (MIC/DND).
3. Dial 00 for Hunt Type + #.
4. Dial Master Extension for Supervisor's group + #.
You see "UCD MEMBER."
5. Dial Supervisor Extension + #.
This step automatically places the Supervisor Extension in the associated UCD group.
6. Select an option:
- To program another Supervisor, go to step 3.
- To exit Program 19: SAVE.
- To enter another program after exiting: Press its key.
- To exit program mode: SAVE twice.
To delete an ACD Supervisor
1. Enter program mode.
# + dial 775312 + #.
2. Press key 19 (MIC/DND).
3. Dial Hunt Type for Supervisor's group + #.
4. Dial Master Extension for Supervisor's group + #.
5. Press # until you see Supervisor's Extension.
6. Press *.
7. Press SAVE.
8. Select an option:
- To delete more Supervisor Extensions: Go to step 3.
- To exit Program 19: SAVE.
- To enter another program after exiting: Press its key.
- To exit program mode: SAVE twice.
Note: To accept the displayed data in any step: #.
Page 42
Program 20 - System Initialization
To use Program 20:
1. Enter program mode.
# + dial 775312 + #.
2. Press key 20 (ICM).
3. Dial Y to initialize and wait for the date and time to display. When you see the date and time,
this means initialization is complete.
This manual has been developed by Nitsuko America. It is intended for the use of its
customers and service personnel and should be read in its entirety before attempting
to install or program the system. Any comments or suggestions for improving this
manual would be appreciated. Forward your remarks to:
Nothing contained in this manual shall be deemed to be, and this manual does not
constitute, a warranty of, or representation with respect to, any of the equipment
covered. This manual is subject to change without notice and Nitsuko America has
no obligation to provide any updates or corrections to this manual. Further, Nitsuko
America also reserves the right, without prior notice, to make changes in equipment
design or components as it deems appropriate. No representation is made that this
manual is complete or accurate in all respects and Nitsuko America shall not be
liable for any errors or omissions. In no event shall Nitsuko America be liable for any
incidental or consequential damages in connection with the use of this manual. This
document contains proprietary information that is protected by copyright. All rights
are reserved. No part of this document may be photocopied or reproduced without
prior written consent of Nitsuko America.
1996 by Nitsuko America. All Rights Reserved.
Printed in U.S.A.
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