MOTOROLA, the stylized M logo, MOTO, and the MOTO family of marks are trademarks or registered trademarks
of Motorola Trademark Holdings, LLC. LENOVO is a trademark of Lenovo. Google, Android, Google Play and
other marks are trademarks of Google LLC. microSD Logo is a trademark of SD-3C, LLC. All other product or
service names are the property of their respective owners.
Certain features, services and applications are network dependent and may not be available in all areas; additional
terms, conditions and/or charges may apply. Contact your service provider for details.
All features, functionality, and other product specifications, as well as the information contained in this help content,
are based upon the latest available information and believed to be accurate at the time of release. Motorola
reserves the right to change or modify any information or specifications without notice or obligation.
Some images in help content are examples only.
You can also read this help on your phone at Settings > Help.
Moto G5G Plusiii
Contents
Set up phone1
About your hardware1
Insert and remove SIM and SD cards3
Set up voicemail5
Set up email5
Prepare for emergencies7
Make it yours8
Accessibility settings9
Visual assistance9
Hearing assistance11
Dexterity assistance12
Use accessibility shortcuts 13
Learn the basics15
About your home screen15
About your lock screen15
New to Android?17
If this is your first smartphone17
If you had an iPhone18
About your Google account19
Status bar icons20
Phone terms you should know24
Get around on your phone26
Learn gestures26
Move between apps and screens 27
Use quick settings28
Turn screen off and on31
Adjust volumes31
Frequently used tools33
Turn flashlight on and off33
Take screenshots33
Control phone with your voice34
Get directions to a location35
Use Time and Weather widget36
Manage time spent on your phone38
Work with text41
Use onscreen keyboard41
Cut, copy, paste text42
Use voice typing43
Fill in forms automatically43
Moto G5G Plusiv
Personalize your phone44
Home screen44
Change wallpaper44
Customize your Favorites tray44
Add widgets, shortcuts, or folders45
Remove widgets, shortcuts, or folders47
Remake your home screen with launchers47
Lock screen49
Use a screen saver49
Sounds50
Set ringtones50
Enhance sound51
Avoid interruptions with Do Not Disturb52
Stop phone from speaking55
Other sound settings56
Silence “Hello Moto” during power up56
Turn off charging sounds56
Apps57
About your apps57
View two apps on screen61
View notifications63
About Moto experiences64
Manage your apps65
Install or update apps65
Manage or delete apps67
Protect against harmful apps69
Search and browse70
Search the web70
Search your phone72
Browse websites73
Text messaging75
About text and multimedia messages75
Read, send, manage text messages75
Add attachments77
Save attachments from text message78
Turn group messaging on or off78
Change default messaging app79
Control notifications for text messages79
Change text message reply to incoming calls79
Get text messages on your computer80
Moto G5G Plusv
Email81
Read, send, manage emails81
View email attachments82
Preview inboxes from home screen83
Add email signature83
Control email notifications83
Calendar app85
About the calendar85
Find calendar events85
Create and manage events86
Control notifications for calendar events86
Clock app88
Set alarms88
Use timer or stopwatch88
Set date and time90
Photos app91
Share photos and videos91
Upload photos and videos91
Calls, contacts, voicemail93
Phone calls93
Answer calls93
Make calls94
During a call95
Make video calls96
Make conference calls97
Block calls and texts97
Turn call waiting on and off99
View and delete call history99
Make emergency call from locked phone101
Contacts102
Add contacts102
Edit or delete contacts103
Star your favorite contacts104
Sort contacts104
Share contacts105
Voicemail107
Use voicemail107
Send all calls from contact to voicemail108
Music109
Listen to music109
Moto G5G Plusvi
Transfer music files110
Connect a MIDI device111
Battery112
Charge phone112
Extend battery life112
Use Battery Saver mode113
Show battery percentage in status bar114
Storage115
About storage options115
Manage phone storage115
Manage SD card116
Find downloaded files117
Recover recently deleted files118
Upload music to cloud118
Upload photos and videos119
Scan documents and make copies119
Network and internet121
Connect to Wi‑Fi networks121
Use Airplane mode122
Control data usage123
Share your internet connection124
Connect to VPNs126
Connected devices128
Connect with Bluetooth™128
Connect with Wi-Fi Direct130
Cast screen or media to TV130
Transfer files between phone and computer (USB)132
Print from your phone133
Other settings135
Apps & notifications135
Change app settings135
Choose how apps notify you136
Display139
Adjust screen brightness139
Adjust screen colors at night139
Set Dark theme139
Show apps full screen140
See Peek Display notifications140
Change screen timeout141
Stop automatic rotation142
Choose color mode142
Moto G5G Plusvii
Adjust display refresh rate142
Change font and display size143
Set lock screen preferences143
Location145
Use location services145
Security146
About security146
Protect against harmful apps147
Be ready to find a lost phone147
Lock and unlock phone148
Set screen lock148
Adjust lock options149
Unlock with trusted devices149
Unlock with your face150
Unlock at trusted places152
Keep phone unlocked while it's on you153
Use fingerprint security153
Pin your screen155
Lock SIM card156
Accounts157
Add or remove accounts157
Sync accounts and apps158
Manage information in your Google account159
System160
Languages & input160
Customize the keyboard160
Use multiple languages161
Open apps faster with Adaptive performance162
Gestures163
Set Power button gesture163
Change System navigation163
Turn flashlight on and off163
Twist phone to open camera164
Adjust screenshot settings164
Back up phone165
Users and guests166
Share your phone166
Add, modify, remove users167
Add or delete guest168
About phone169
Moto G5G Plusviii
Record your IMEI number169
Find legal and product information169
Fix a problem170
Hardware issues170
Phone is slow or unstable170
Phone feels warm or hot170
Phone won't turn on171
Phone restarts or crashes171
Screen is frozen or won't respond172
SD card problems173
Call and SIM issues175
Problems making/receiving calls175
Problems during calls176
Battery issues179
Charging problems179
Battery drains too fast179
Bluetooth, Wi-Fi, USB issues180
Bluetooth problems180
Wi-Fi problems182
Can't transfer files or connect to computer183
Account and sign-in issues184
Forgot unlock code184
Can't sign in to Google184
Account sync issues184
App issues186
App or widget problems186
Camera problems187
Messaging problems188
Gmail problems190
Play Store problems190
Maintenance procedures191
Update Android software191
Reset Wi-Fi, cellular data, and Bluetooth191
Reset phone192
Get more help193
Set up phone1
About your hardware
Hardware diagram
1.Tray for SIM and SD card
2.Google Assistant button (Only some versions of this phone, sold in certain countries, support this feature.)
3.Ultra-wide camera (To learn more, read help in Camera app.)
4.Standard camera (quad pixel)
5.Proximity sensor
6.Microphone
7.Earpiece
8.Volume up/down button
9.Power button and fingerprint sensor
Set up phone
1.Main camera (To learn more, read help in Camera app.)
2
2.Ultra-wide camera
3.Macro camera
4.LED flash
5.Depth camera
6.Headset jack
7.USB-C port for charging, transferring files, sharing connection with tethered devices.
8.Microphone
9.Speaker
Care for your phone
To clean the screen:
While this does not disinfect your phone, the best way to keep your phone clean is to wipe it thoroughly with a
•
dry soft cloth. Avoid abrasive cloths, including paper towels and other materials with rough surfaces.
If the screen gets drops of liquid on it, wipe it with a clean, dry cloth.
•
To disinfect your phone:
It is okay to use wipes or cloths moistened with 70% isopropyl alcohol or Clorox® Disinfecting Wipes to gently
•
wipe your screen.
When disinfecting or cleaning your phone, turn it off and avoid getting any moisture in its openings, including
•
the charging port, headphone jack, microphones and speakers.
Don't submerge your phone in any cleaning agents, avoid using any cleaners with bleach or abrasives, and
•
avoid spraying cleaners directly on the screen.
The CDC advises to clean and disinfect frequently touched surfaces daily.
Set up phone3
Insert and remove SIM and SD cards
About the SD card
Your phone supports an optional microSD card up to 512 GB.
A Class 2, 4, or 6 card is sufficient.
Your phone uses the card as portable storage for media files: photos, videos, and music. Because it's portable, you
can easily swap the card and its content between devices. After you insert the card, be sure to update settings
within media apps (like camera, music, and podcast apps), so they use the card to store content you create or
download.
You can't store apps on the SD card because it is portable storage.
Insert or replace cards
1.If you are removing an SD card, unmount it first (Settings > Storage).
2.Insert the tool into the hole in the tray and gently push to pop it out.
Set up phone
3.Insert or remove the cards as needed.
To use an SD card and a SIM card:
Or, to use two SIM cards (dual-SIM models only):
4
To see if your phone supports dual SIMs, go to Settings > System > About phone > SIM Status. If you see
SIM Slot 1 and SIM Slot 2, then your phone supports dual SIMs.
4.Push the tray back into the phone.
Note: If you need to activate a SIM, contact your carrier.
Fix a problem
Select a problem to see troubleshooting steps.
SIM card
No signal/SIM not recognized
Can’t make calls
Can't answer calls
Set up phone
SD card
Phone doesn't recognize card
Set up voicemail
Set voicemail password
Contact your carrier for help setting or recovering your password/PIN for voicemail.
Set mailbox greeting
Your carrier provides and manages your voicemail.
To set your greeting:
1.
Touch > .
2.
Touch & hold to dial into your mailbox.
5
3.Follow your carrier’s system prompts. If your voicemail is not set up, contact your carrier for instructions.
Change voicemail options
1.
Touch > > Settings.
(If you don't see , swipe down on the screen.)
2.Touch Voicemail.
3.Touch Advanced Settings.
4.Change any of the options:
To change voicemail service from your provider to another voicemail service or app, touch Service.
•
To change the number dialed to access voicemail, touch Setup.
•
Set up email
Set up personal email
You can add multiple email accounts of the following types:
Gmail
•
Personal email from other providers (IMAP/POP)
•
If you added a Google account on your phone:
When you open the Gmail app for the first time, you'll see your email for that account. You're already set up.
•
•
To set up additional accounts, open Gmail, touch your profile icon , then touch Add another account.
Set up phone
If you didn’t add a Google account to your phone and want to set up email for an IMAP/POP provider (an address
that's not Gmail):
1.Open the Gmail app.
2.Follow the onscreen instructions to enter your email address, password, and account options.
If you have problems setting up the account, read Google's help for Gmail.
Set up corporate email
If you use Microsoft Office Outlook on your work computer, your phone can synchronize emails, calendar events,
and contacts with the Microsoft Exchange server. Before you start, you'll need the following information from your
company's IT department:
Email address
•
Email password
•
Domain name
•
Username
•
6
Server name
•
Security type/SSL settings
•
Client certificate requirement
•
To set up corporate email:
1.Open the Gmail app.
2.Do one of the following:
If this is your first time opening the Gmail app, touch Add another email address.
•
•
If you have been using Gmail with another account, touch your profile icon , then touch Add another account.
3.Touch Exchange and Office 365.
4.Follow the onscreen instructions to enter your email address, password, and other information from your
company's IT department.
Switch account views
In the Gmail app, touch your profile icon , then select an account.
To open each inbox with one touch from your home screen, add task shortcuts:
1.
Touch & hold .
2.
Drag for each account to a blank space on your home screen.
Set up phone
Prepare for emergencies
Set up emergency information
You can set up emergency information for first responders or others to view from your lock screen, such as your
emergency contact and medical information (blood type, allergies).
To set up your emergency information:
1.Go to Settings > About phone.
2.Touch Emergency information.
3.Set up your information.
Note: Anyone who picks up your phone can see your emergency info without unlocking your phone.
7
View emergency information
1.From the lock screen:
Swipe up and touch Emergency below the keypad.
•
Or, press and hold the Power button, then touch Emergency.
•
2.Touch Emergency information twice.
Add message to lock screen
To add your name or a short message to your lock screen for anyone who finds your phone:
Tip: Don't put your mobile number as your contact info unless you can access your voicemail from another
device.
Send your location to emergency services
Not all carriers and countries support this feature.
If Android Emergency Location Service (ELS) works in your country and on your carrier's network and if you
haven't turned off ELS, when you call or text an emergency number, ELS sends your location to authorized
emergency responders to help them locate you.
If ELS is off, your carrier might still send the phone’s location during an emergency call. For more information,
check with your carrier.
To turn ELS on or off:
1.Go to Settings > Location > Advanced.
2.Touch Emergency Location Service.
Set up phone
3.
Turn it on or off .
To learn more about ELS, read Google's help.
Turn emergency alerts off/on
Your phone can receive free, life-saving emergency alerts from the Federal Emergency Management Agency
(FEMA) to inform you of extreme weather or other threatening emergencies in your area, AMBER Alerts, and
Presidential Alerts during national emergencies.
When an emergency alert is sent out, appears in the status bar. Touch the notification to read the alert.
You can turn most alerts off or on (Presidential Alerts cannot be disabled) and adjust alert notification settings.
Note: Because alerts are intended to save lives, please consider carefully before turning alerts off. For more
information, visit http://www.fema.gov/wireless-emergency-alerts.
Now that you're up and running (battery charged, contacts imported, accounts added), it's time for fun:
Set the wallpaper.
•
Assign ringtones or photos to friends you call.
•
Customize the Power button so that tapping it twice opens a menu of your selected shortcuts.
•
Find some games.
•
Play some music.
•
To protect your phone, be sure to:
Set up a screen lock.
•
Set up fingerprint security to unlock your screen safely and quickly with a touch.
•
In case you ever lose your phone, set up Find My Device and record your IMEI number.
•
You'll probably also want to:
Set up your Bluetooth and Wi-Fi connections.
•
If you use multiple languages, set them up so they appear on your keyboard.
•
Set your schedule for Do Not Disturb, to automatically silence your phone when you don't want to be
•
interrupted.
Find your phone number
1.Go to Settings.
2.Touch About phone > Phone number.
Set up phone : Accessibility settings
Visual assistance
Adjust colors if you’re color blind
1.Go to Settings > Accessibility.
2.
Touch Color correction and turn Use color correction on .
3.Touch Correction mode and choose an option.
How you see colorsOption to choose
It’s difficult to tell violet from blue. Yellow and green appear redder. Deuteranomaly (red-green)
Colors aren’t bright. Red, orange, and yellow appear greener.Protanomaly (red-green)
9
It’s difficult to tell yellow and red from pink. Blue appears greener.Tritanomaly (blue-yellow)
Color correction is an experimental feature and might not work correctly everywhere on your phone.
Magnify the screen
You can magnify the screen by triple tapping it or by swiping up from the bottom of the screen with two fingers. If
you're using 3-button navigation, you can add to magnify.
Set it up
To set up the way to start (zoom in) and stop (zoom out) magnification:
1.Go to Settings > Accessibility > Magnification.
2.
Select an option and turn it on :
To touch the screen three times, choose Magnify with triple-tap.
•
To swipe up from the bottom of the screen with two fingers (gesture navigation), choose Magnify with
•
shortcut.
•
To add to the buttons (3-button navigation), choose Magnify with shortcut.
When magnification is on, you’ll see an orange border around the screen.
Use magnification
To zoom in/out:
1.Start magnification using the method you selected: triple tap, swipe up from bottom of screen with two fingers,
or touch .
Set up phone : Accessibility settings
2.Touch the area of the screen to magnify, then:
Drag two or more fingers to scroll.
•
Pinch two or more fingers to adjust zoom.
•
To zoom temporarily:
1.Start magnification using the method you selected: triple tap, swipe up from bottom of screen with two fingers,
or touch .
2.Touch & hold anywhere on the screen, then:
Drag to move around the screen.
•
Lift your finger to zoom out.
•
You can't zoom in on the keyboard or the buttons.
Tip: You can also adjust font and display size.
10
Turn touch sounds on/off
1.Go to Settings > Sound > Advanced.
2.Do any of the following:
To hear a tone when you dial a number, turn on Dial pad tones.
•
To hear a click when you lock or unlock the screen, turn on Screen locking sounds.
•
To hear a click when you touch something on the screen, turn on Touch sounds.
•
To feel a vibration when you type on the keyboard, turn on Touch vibration.
•
If you don't want any of these sounds, just turn them off .
Hear other notification sounds
You can assign a ringtone for notifications from specific apps.
You can also control sounds that notify you of other events:
1.Go to Settings > Sound > Advanced.
2.To hear a confirmation tone and feel a vibration when you successfully connect your phone to a charger, turn
Charging sounds and vibration on .
If you don't want any of these sounds, just turn them off .
Use TalkBack to read screens
Hear descriptions of everything you touch.
Enable TalkBack
1.Go to Settings > Accessibility.
2.
Touch TalkBack and turn Use service on .
Set up phone : Accessibility settings
3.Touch Settings and set the options you want.
When TalkBack is on
Touch an item. Your phone speaks the name.
•
Start typing. Your phone speaks each number or letter.
•
Drag status bar down. Your phone speaks all of the notifications.
•
Open a message, file, or book. Your phone reads the text out loud.
•
Change readout volume
•
Press a Volume button to open volume settings, then use the slider to adjust the level.
Or, during voice readout, repeatedly press a Volume button.
•
Stop readout
To pause or resume readout, press & hold both the Volume Up and Down buttons at the same time for three
seconds, until you hear confirmation that TalkBack is on or off. You can change the accessibility feature associated
with this shortcut.
11
Or, turn TalkBack off:
1.Go to Settings > Accessibility.
2.
Touch TalkBack and turn Use service off .
More assistance
You can also:
Use voice commands
•
Dictate text instead of typing
•
Hearing assistance
Turn on video captions
1.Go to Settings > Accessibility.
2.
Touch Caption preferences and turn Use captions on .
3.Specify options (language, text size, and style) for closed captioning.
Use hearing aids
To improve compatibility with hearing aids and reduce sound feedback:
1.
Touch .
2.
Touch > Settings > Accessibility.
3.
Turn Hearing aids on .
Set up phone : Accessibility settings
During a call, hold the phone to your ear, then rotate or move it to get the best position for speaking and listening.
Set up TTY device
Not all carriers support this feature.
For text-based communication, you can use text messaging and email.
If you prefer to connect to a TTY device:
1.
Touch .
2.
Touch > Settings > Accessibility > TTY mode.
12
3.Select a mode:
TTY Full: Type and read text on your TTY device.
•
TTY HCO: Type text on your TTY and listen to voice replies on your phone.
•
TTY VCO: Speak into your phone and read text replies on your TTY.
•
4.Connect your phone and TTY with the audio cord that came with your TTY.
Dexterity assistance
External switch or keyboard
If you’re unable to use a touchscreen, Switch Access lets you control the phone using external switches or
keyboard keys to select items, scroll, enter text, and more.
To use Switch Access, you must have one of the following:
An external switch. USB or Bluetooth switch devices send keystroke signals to your phone.
•
An external keyboard. Standard USB or Bluetooth keyboards can work as switch devices by assigning one
•
or more keys to actions.
Connect the external device to your phone using the manufacturer’s instructions. Learn more about connecting
with Bluetooth.
Set up Switch Access
1.Go to Settings > Accessibility.
2.Touch Switch Access.
3.
Turn Use service on .
Set up phone : Accessibility settings
4.Follow onscreen instructions to select:
Number of switches
•
Scanning options
•
Switch assignments
•
To adjust Switch Access later:
1.Go to Settings > Accessibility.
2.Touch Switch Access > Settings.
3.Adjust options.
Use Switch Access
To start scanning and highlighting items on the screen, press the assigned switch or key.
•
To select a highlighted item, press the assigned switch or key, then press the switch or key assigned to select
•
options.
13
Change time to take action
If you need more time to respond to a notification or messages that are visible only temporarily, you can adjust the
time before they disappear:
1.Go to Settings > Accessibility.
2.Touch Time to take action.
3.Choose your preferred timeout.
Note: Not all apps support this setting.
Use accessibility shortcuts
Use accessibility menu
Get quick access to an accessibility menu that gives you better control of your phone.
To turn it on:
1.Go to Settings > Accessibility.
2.Touch Accessibility Menu.
3.
Turn Use service on .
Tip: To increase the size of the buttons on this menu, touch Settings, then turn Large buttons on .
If you're using gesture navigation:
Set up phone : Accessibility settings14
1.Use two fingers to swipe up from the bottom of the screen.
If you've set other accessibility tools to use this gesture, swipe up with two fingers and hold to switch between
tools.
2.Choose an option from the menu.
If you're using 3-button navigation:
1.
At the bottom of the screen, touch .
If you've set other accessibility tools to use this icon, touch & hold it to switch between tools.
2.Choose an option from the menu.
Press Volume buttons for accessibility services
You can press the Volume buttons to turn an accessibility feature of your choice (TalkBack, Switch Access) on or
off.
To enable the shortcut:
1.Go to Settings > Accessibility.
2.Touch Volume key shortcut.
3.
Turn Use service on .
4.To change the accessibility feature associated with the shortcut, touch Shortcut service.
5.
To use the Volume buttons from the lock screen, turn Allow from lock screen on .
To use the shortcut:
Press and hold the Volume Up and Down buttons at the same time for three seconds.
You'll hear confirmation that the feature has been turned on or off.
Learn the basics
About your home screen
You see the home screen when you turn on and unlock your phone or touch .
You can add more pages to the right as needed. To add a page, drag an app shortcut or widget to the edge of an
existing page and place it on the new page.
Swipe right or left to move between pages.
Here are the parts of your home screen:
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1.Status bar: Displays the time and icons that tell you about your phone's battery and network connections.
Swipe down to see your notifications and quick settings.
2.Widget: You can add widgets to your home screen for quick access to information or frequent tasks.
3.Shortcut: You can add shortcuts to open apps or web pages you use frequently.
5.Favorites tray: Provides one touch access to your most-used apps from any home screen page. You can
customize which apps appear here.
6.
Navigation bar: Use gestures to move between apps and screens. You can replace the bar with the
navigation icons instead.
7.Folder: Add folders to organize app shortcuts.
If you want an entirely new look and feel for your home screen, you can use a different launcher. For a less drastic
renovation, just change the wallpaper.
About your lock screen
The lock screen appears when you're using a screen lock and you power on your phone or turn on the screen.
Learn the basics16
Tip: If you're using Peek Display, you'll see those notifications before you get to your lock screen.
From the lock screen, you can:
Make an emergency call.
•
View and respond to notifications. Double touch one to open it.
•
Open your quick settings. Swipe down from top of screen.
•
Start a voice search. Swipe up diagonally from either bottom corner.
•
Go into Lockdown. Temporarily turn off notifications and fingerprint unlocking.
•
You can customize your lock screen to add a message and control which notifications appear.
Learn the basics : New to Android?
If this is your first smartphone
Learn the basics
To get around your phone, here are the key concepts.
•
You can choose how you move between apps and screens: gestures or icons.
In addition to touching the screen to select items, you can use other gestures, such as pinch to zoom.
•
The icons at the top of your home screen tell you important stuff at a glance, like your phone’s battery level
•
and network connection, and whether you’ve missed a call.
Your phone and apps send you notifications for things like new messages, calendar events, and upcoming
•
alarms. You’ll find notifications in several places, and can do a lot with them.
To learn about these common tasks, touch one below:
Answer a call.
•
17
Make a call.
•
Set an alarm.
•
Turn the flashlight on/off.
•
Listen to music.
•
Get apps
Your phone comes with many fun and useful apps, but you can really unlock its power by installing apps that suit
your lifestyle. Go to Play Store to explore free and paid apps that help you be more productive, organized,
informed, in touch, and entertained.
Protect your phone
You carry your phone around with you, and accidents happen; phones get lost sometimes. So set up some security
and prevent heartache if you and your phone become separated.
Set up a screen lock. This is your first line of defense in keeping your sensitive information safe. Prefer numbers,
shapes, words? Set up a PIN, pattern, or password required to unlock your phone. Learn how.
A screen lock doesn't prevent you from immediately answering a call or accessing your camera.
Display your owner info. On your lock screen, you can discreetly display a “please return” message with some of
your contact info so that, if your phone is lost, someone can to return it to you. Learn how.
Enable lost phone features. For peace of mind, check out Find My Device, in case you ever need to remotely
locate and lock or erase your phone.
Personalize your phone
While changing your wallpaper is probably your first customization, don't stop there. Be sure to explore your
Settings to set ringtones, font sizes, data usage preferences, keyboard preferences, and much more. It's a great
way to learn many of your phone's capabilities while customizing it to suit your needs.
Learn the basics : New to Android?
In most apps you can touch or for app-specific settings. Be sure to see what options are available to you
there, too.
18
Manage cellular data
Understand your data usage. Keep an eye on your data usage and learn how to make the most of it. See which
apps use large amounts of data and adjust their settings. If your phone is using too much data, you can also stop
accounts from auto-syncing.
Use Wi-Fi to conserve cellular data. When you connect to a Wi-Fi network, your data will use that network
connection instead of your carrier's network, saving your cellular data for when you need it. Learn how to connect
to Wi-Fi networks.
Useful to know
Find phone info. To find your phone number, device name, and other information, go to Settings > About phone.
Tell your phone what to do. Use your phone hands-free with voice commands. Tell it to navigate you, and listen
to it speak the directions to you as you drive--it'll even reroute you if you've gone off course. Tell it to set alarms,
find information on the web, make calls.
Never miss a photo opportunity. Automatically open the camera right from your lock screen. Just twist your
phone twice. You can automatically back up your photos and videos with your Google account or with other photo
sharing apps available from Play Store.
Store your stuff. You have several storage options. Store apps and content on your phone. For more storage
space, use an SD card for photos, videos, and music. You can open stored items in associated apps, like Photos to
see your photos and videos. For even more storage space, plus the ability to access your media and files from any
internet-connected device (phone, computer, tablet), use cloud storage. Your Google account includes free cloud
storage on Drive, which has its own app and is also available from the menu throughout other apps.
Wi-Fi hotspot. You can use your phone as a Wi-Fi hotspot to share your internet connection with your other
devices that need internet access (for example, a laptop or tablet).
Reboot phone. In the unlikely event that your phone becomes unresponsive, frozen, shows a blank or black
screen, or doesn't respond to the Power button, you can reboot it. Press and hold the Power button for 7 - 10
seconds. The phone will restart normally.
Certain features, services, and applications are network or carrier dependent and may not be available in all areas.
If you had an iPhone
Welcome to Android! Here are some differences between your old iPhone and your new phone.
Your assistant: You've retired Siri. Now, find info and get things done with Google Assistant. Just set up “OK,
Google”. Then ask for info or help with everyday tasks.
Apps:
Goodbye Apple App Store, hello Google Play Store. Play Store is now your default app store. Apps aren't
•
compatible between iPhone and Android. However, many developers make iPhone and Android versions of
their apps; if the app stores your data online, then you can switch with little effort. Just download the Android
version from Play Store and log in.
Continue listening to podcasts. You can listen with the YT Music app. Or, there are lots of podcast apps on
•
Play Store - search for “podcast” in Play Store and download one of your choice.
Install apps remotely. On a computer, visit play.google.com. Browse apps on the bigger screen and then install
•
them on your phone from your computer.
Learn the basics : New to Android?
Your home screen:
On your old iPhone, your home screen was far left. Now, you start with one home screen and can add more
•
pages to the right as needed.
Your old phone showed all apps on your home screen. With your new phone, you can put shortcuts to your
•
most important apps on your home screen for easy access. Or, find your full list by swiping up from your
favorites tray. This frees up room on your home screen for widgets, making your new home much more lively.
Like your old iPhone, you'll see notifications at the top of the screen, which you can swipe down to review. But
•
on your new phone, you can swipe them left or right to dismiss them.
Quick access to settings: On your old iPhone, to adjust settings you opened a Settings app. You can still do that.
But now you've also got quick settings. Swipe down from the top of the screen for easy access to toggles for
airplane mode, Wi-Fi, and other frequently-used settings.
In the cloud: Your Google account is your key to cloud storage with Google. If you migrated your contacts to your
phone, then you can see them from any device or computer by logging into Gmail. Your Google account includes
apps like Calendar and Drive that let you work well with others. And it has apps that let you play too - access your
photos, videos, music from any device when you log in with your Google account. Use YT Music to upload your
iTunes library.
19
About your Google account
Benefits of your account
When you set up your phone, you added a Google account. If you haven't had a Google account before, this is
more than just a password you set up for your phone.
A Google account lets you organize and access your personal information and files from any computer or mobile
device:
Synchronize everything. Never lose your contacts. Associate them with your Google account if you create
•
them on your phone, and view them from Gmail on any computer or by signing into your Google account on
any phone. Create emails or calendar events on your phone and view them on any computer. Access your
browser bookmarks from any device.
Store in the cloud. Upload your photos, videos, and music to the cloud; get to all of it without taking up space
•
on your phone.
Keep your stuff secure. Your account password secures it all and lets you access it from anywhere.
•
Maintaining your account
Other than remembering your password, you don’t need to do much maintenance on your Google account - just
enjoy the benefits of your secure, synchronized information. However, you can:
Control how frequently your phone syncs your information.
•
Review and manage the information Google collects from you, such as search and browsing history.
•
Learn about Google apps
Many Google apps, like Gmail, Chrome, Photos, and Maps are preloaded on your phone. To learn about and
download additional Google apps, read Google’s information.
Learn the basics : New to Android?20
Can't sign in to Google account
If you’re having problems signing in to your account, read Google's support information.
Status bar icons
About status icons
The status bar at the top of the home screen contains icons that help you monitor your phone.
On the left, icons tell you about apps, such as new messages or downloads. If you don't know what one of
•
these icons means, swipe the status bar down for details.
On the right, icons tell you about your phone's battery level and network connections.
•
A dot means there are more icons to view. Drag down from the top of the screen to see all icons.
What status icons mean
These are the icons from apps that came on your phone and the phone status icons.
IconMeaning
CALLS
Active call.
Missed call.
Speakerphone on.
Microphone muted.
Learn the basics : New to Android?21
NETWORK
Connected to cellular/mobile network (full signal). Speed of your network connection is also shown. For
example, or . Possible speeds, from slowest to fastest, are 1X, 2G, 3G, H, H+, 4G. Available
speeds depend on your carrier and your location.
Poor connection to cellular/mobile network.
Connected to different cellular/mobile network (roaming).
Data Saver is on, preventing apps from using background data.
Wi‑Fi network within range.
Connected to Wi‑Fi network.
Poor connection to Wi‑Fi network.
No SIM card.
Location services are in use.
Airplane mode on.
CONNECTIVITY
Bluetooth connected.
Trusted device connected.
Your phone is a Wi‑Fi hotspot. Devices can connect to share your data connection.
Learn the basics : New to Android?22
Wireless display or adaptor connected.
Connected by USB cable.
USB tethering enabled.
NFC enabled. Only some versions of this phone, sold in certain countries, support this feature.
SYNC AND UPDATES
App updates are available for download from Play Store.
App successfully installed from Play Store.
Email and calendar sync in progress.
Upload complete.
Download complete.
Google backup in progress.
Google backup complete.
SOUND
Vibrate.
Song playing.
DO NOT DISTURB
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