Mitel® 5000 Communications Platform (CP)
Indicator Signals Description
Rapidly flashing You have an incoming call.
Slowly flashing You have a waiting message or callback message.
On You are on a call or using a feature.
Off Your IP phone is idle.
MITEL 5330e IP PHONE QUICK REFERENCE GUIDE
This guide provides information for frequently used features. For more information about these and other features, refer to the
user guide. For voice mail information, refer to the voice mail user guide for your system.
No. Name Description
Handset The handset is hearing aid compatible (HAC). If you are using a headset or if you are in
Handsfree Mode, you do not need to use the handset.
Programmable
Buttons
Display Provides a 160 x 320 (pixels) high-resolution viewing area for selecting and using features and
Ring/Message
Indicator
Feature Buttons Provide quick access to commonly used features. See “Feature Buttons” on page 2 for
Dialpad Buttons Use the dialpad buttons to dial phone numbers, enter feature codes, and to enter characters
Navigation Buttons Use the navigation buttons to page through Display screens.
External Speaker Provides audio for handsfree calls and background music.
Provide 33 self-labeling, programmable buttons.
identifying callers.
Flashes or stays lit to indicate call, message, and feature activity.
descriptions.
when using features that require text input.
Document Part Number 835.3290-1, August 2013
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QUICK REFERENCE GUIDE
Mitel 5330e Quick Reference Guide (Mitel 5000 Communications Platform)
Feature Buttons
Feature buttons provide quick access to commonly used
features. See the following table for descriptions.
Button Action
(Up)
(Down)
(Speaker) Activates Handsfree Mode.
(Mute) Mutes the microphone during a
(Applications) Activates the Applications menu to
(Special) Activates features while on a call.
(Redial) Calls the last external number
(Hold) Places the current call on hold.
(Transfer) Transfers the current call.
(Message) Allows you to view station
Provides volume control.
Scrolls through feature options.
Activates features.
call.
use the conference unit or cordless
devices, program various phone
settings, and enable Clean Mode.
The (Special) button does not
cancel features. To cancel
features, press the Star button (*).
dialed. You cannot redial internal
numbers.
Left/Backspace when entering
dialpad characters.
Right/Forward when entering
dialpad characters.
messages.
Toggles between Alpha Mode and
Numeric Mode.
Commonly Used Feature Codes
Most of the following feature codes work when your IP
phone is idle. However, if you are on an active call or if the
IP phone is off-hook, you may need to press
(Special) to activate the feature before you enter the
feature code.
If you make a mistake when entering numbers or characters,
you can press (Hold) to move the cursor to the left and
delete the characters entered, or you can press
the feature.
Contact your system administrator for more information
about system features.
* to cancel
Feature Code
ACD Agent – Log In/Out 328
Automatic IC Call Access – On/Off 361
Automatic Trunk Call Access – On/Off 360
Background Music – On/Off 313
Call Forward – All Calls 355
Call Logging 333
Conference 5
Default Station 394
Directory 307
Display Time And Date 300
Do-Not-Disturb – On/Off 372
Dynamic Extension Express – On/Off 364
Dynamic Extension Express Handoff 388
Handsfree – On/Off 319
Headset – On/Off 317
Hold – Individual 336
Hold – System 335
Hot Desk On/Off 348
Hunt Group – Remove/Replace 324
Message – Cancel Left Message 366
Message – Delete Message 368
Message – Leave Message 367
Message – View Messages Menu 365
Microphone Mute – On/Off 314
Page Receive – On/Off 325
Program Buttons 397
Program Station Passcode 392
Programmable Buttons – Default 395
Queue (Callback) Request 6
Record-A-Call 385
Reverse Transfer (Call Pick-Up) 4
Ring Tone Selection 398
Station Speed Dial 382
Station Speed Dial – Programming 383
Switch Keymap 399
System Forward – On/Off 354
System Speed Dial 381
View Button Assignments 396
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