This manual describes all features and options. The equipment may not have all of
them. Contact Mindray service department for any questions.
SHENZHEN MINDRAY BIO-MEDICAL ELECTRONICS CO., LTD. (hereinafter called
Mindray) owns the intellectual property rights to this product and this manual. This manual may
refer to information protected by copyrights or patents and does not convey any license under the
patent rights of Mindray, nor the rights of others. Mindray does not assume any liability arising
out of any infringements of patents or other rights of third parties.
Mindray intends to maintain the contents of this manual as confidential information. Disclosure
of the information in this manual in any manner whatsoever without the written permission of
Mindray is strictly forbidden. Release, amendment, reproduction, distribution, rent, adaptation
and translation of this manual in any manner whatsoever without the written permission of
Mindray is strictly forbidden.
, and are the registered trademarks or trademarks owned by
Mindray in China and other countries. All other trademarks that appear in this manual are used
only for editorial purposes without the intention of improperly using them. They are the property
of their respective owners.
This posting serves as notice under 35 U.S.C.§287(a) for Mindray patents: http://
www.mindrayna.com/patents.
For this manual, the issued Date is 2019-01 (Version: 6.0).
Contents of this manual are subject to changes without prior notice.
All information contained in this manual is believed to be correct. Mindray shall not be liable for
errors contained herein nor for incidental or consequential damages in connection with the
furnishing, performance, or use of this manual.
Mindray is responsible for safety, reliability and performance of this product only in the condition
that:
All installation operations, expansions, changes, modifications and repairs of this product
are conducted by Mindray authorized personnel; and
The electrical installation of the relevant room complies with the applicable national and
local requirements; and
This product is operated under strict observance of this manual.
II BeneVision CMS Service Manual
Return Policy
In the event that it becomes necessary to return a unit to Mindray, follow the instructions below.
1.Obtain a return authorization.
Contact the Mindray Service Department and obtain a Mindray Customer Service Authorization
Number. The Mindray Customer Service Authorization Number must appear on the outside of the
shipping container. Return shipments will not be accepted if the Mindray Customer Service
Authorization Number is not clearly visible. Please provide the model number, serial number, and
a brief description of the reason for return.
2.Freight policy
The customer is responsible for freight charges when this product is shipped to Mindray for
service (including any relevant customs fees or other freight related charges).
3.Return address
Please send the part(s) or equipment to the address offered by Customer Service Department.
9.7 CMS Unable to Connect the Bedside Monitor ................................................................ 9-3
9.8 Abnormal Database Service Handling ............................................................................ 9-3
9.9 Database Backup and Recovery in Case of System Failure ............................................ 9-4
9.10 eGateway Unable to Obtain the Exported Files from the CMS .................................... 9-4
BeneVision CMS Service Manual 3
FOR YOUR NOTES
4 BeneVision CMS Service Manual
DANGER
Indicates an imminent hazard situation that, if not avoided, will result in death
or serious injury.
WARNING
Indicates a potential hazard situation or unsafe practice that, if not avoided,
could result in death or serious injury.
CAUTION
Indicates a potential hazard or unsafe practice that, if not avoided, could result
in minor personal injury or product/property damage.
NOTE
Provides application tips or other useful information to ensure that you get the
most from your product.
1 Safety
1.1 Safety Information
BeneVision CMS Service Manual 1-1
WARNING
The device is intended for use only by clinical professionals or under their
guidance. It must only be used by persons who have received adequate training
in its use. Anyone unauthorized or untrained must not perform any operation
on it.
The CMS is a clinical information device. Except for using such components as
the mouse and keyboard to perform normal operations, do not touch or
disassemble any other component, especially the power component; otherwise, it
may result in personnel injury.
Do not connect this system to outlets with the same circuit breakers and fuses
that control current to devices such as life-support systems. If this system
malfunctions and generates an overcurrent, or when there is an instantaneous
current at power ON, the circuit breakers and fuses of the building’s supply
circuit may be tripped.
Failure on the part of the responsible hospital or institution employing the use of
the CMS to implement a satisfactory maintenance schedule may cause undue
equipment failure and possible health hazard.
Be sure to keep the packaging materials from children’s reach. Disposal of the
packaging materials shall comply with your local requirements.
If any value displayed on the screen of the CMS is abnormal or questionable,
first determine the patient’s vital signs by alternative means and then verify that
the CMS or monitor is working correctly.
The physiolgical waveforms, parameters and alarms displayed on the CMS are
tarnsmitted from the monitor through the network. If there is a network failure,
the data loss or delay may occur. Pay close attention to the patients during a
network failure.
1.1.1 Dangers
There are no dangers that refer to the product in general. Specific “Danger” statements may be
given in the respective sections of this operation manual
1.1.2 Warnings
1-2 BeneVision CMS Service Manual
CAUTION
Hospitals without stable power source should use an Uninterruptible Power
Supply (UPS) to power the CMS. When there is a power failure, the system
should be shut down by following the specified shutdown procedure before the
UPS is turned off. If the system has a sudden power failure, system failure may
occur and consequently the system will not work correctly next time or even
have a serious result.
The host of the CMS should be installed with the original Microsoft Windows’s
system and standard upgrade program, such as the service package. Illegal
software may lead to abnormal or incorrect system operating.
The host of the CMS should be maintained every three to six months. Its long
time continuous operating may lead to failure of the operating system.
Protect the device from damage caused by drop, impact, strong vibration or
other mechanical force during servicing.
NOTE
Refer to the Operator’s manual for more information.
1.1.3 Cautions
1.1.4 Notes
BeneVision CMS Service Manual 1-3
Refer to instruction manual/booklet.
CAUTION: To reduce the risk of electric shock, do NOT remove
cover. Refer servicing to qualified service personnel.
Alternating current
Power switch
Keyboard port
Mouse port
Serial communication(COM)port
Display port
Printer port
USB port or device
Network port
1.2 Equipment Symbols
1-4 BeneVision CMS Service Manual
Sound output port
Sound input port
Microphone port
DATE OF MANUAFACTURE
MANUFACTURER
Serial number
Equipotentiality
The following definition of the WEEE label applies to EU member
states only.
This symbol indicates that this product should not be treated as
household waste. By ensuring that this product is disposed of correctly,
you will help prevent bringing potential negative consequences to the
environment and human health. For more detailed information with
regard to returning and recycling this product, please consult the
distributor from whom you purchased it.
* For system products, this label may be attached to the main unit only.
BeneVision CMS Service Manual 1-5
FOR YOUR NOTES
1-6 BeneVision CMS Service Manual
NOTE
When installing or using the CMS, you must plug in the USB dongle.
NOTE
When reinstalling the system software, try not to remove the old database so as
to keep the old monitoring data.
2 Introduction
2.1 Overview
BeneVision Central Monitoring System (hereinafter called CMS), including CentralStation,
WorkStation and ViewStation, is intended for professional physicians or paramedics to conduct
centralized monitoring over patients monitored by Mindray individual monitors and/or telemetry
systems in hospitals or medical institutions.
The central monitoring system comprises powerful system software and high-performance
computer. It constructs a monitoring network by connecting monitors and/or telemetry. By
collecting, processing, analysing and outputting the information coming from monitors and/or
telemetry, the central monitoring system can achieve centralized monitoring over multiple
patients so as to greatly promote the efficiency and quality of the monitoring work.
2.2 Intellectual Property Protection
The BeneVision Central Monitoring System uses a USB dongle for intellectual property
protection. You must plug the dongle into the system’s USB interface before starting the system.
Otherwise, the system cannot start.
If the dongle is damaged or lost, you may need to reinstall the system software before using a
new one.
BeneVision CMS Service Manual 2-1
CMS System Software
Dongle
Service Manual
02.01.XX
04.00.XX
1.0
02.01.XX
04.00.XX
2.0
02.02.01.01
04.00.XX
3.0
02.04.00.01
04.00.XX
5.0
2.3 Versions
The CMS system software, dongle and service manual versions correspond to each other as
below.
2-2 BeneVision CMS Service Manual
WARNING
Make sure that the operating environment and power source of the CMS meet
the specific requirements; otherwise, unexpected consequences, e.g. damage to
the equipment, may result.
3 System Installation
3.1 Pre-installation Preparations
3.1.1 Environmental Requirements
The CMS should be installed in an environment where the system can be easily viewed, operated
and maintained.
The environment where the CMS is installed should be reasonably free from noises, vibration,
dust, and corrosive, flammable and explosive substances.
If the CMS is installed in a cabinet, sufficient space in front and behind should be left for
convenient operation, maintenance and repair. Moreover, to maintain good ventilation, the CMS
should be at least 2 inches (5cm) away from around the cabinet.
When the CMS is moved from one place to another, condensation may occur as a result of
temperature or humidity difference. In this case, never start the system before the condensation
disappears.
3.1.2 Power Requirements
Each component of the CMS must be powered by the specified power source.
To protect the hospital personnel from electric shock, the CMS (including the host and displays)
and its recorder must have their casings properly grounded. The host of the CMS is provided with
a 3-wire power cable, which must be plugged into a properly grounded 3-wire receptacle. If a
3-wire, grounded receptacle is not available, consult the hospital electrician.
BeneVision CMS Service Manual 3-1
WARNING
Appropriate power supply must be selected according to the setup of the system
power voltage; otherwise, serious damage may be caused to the system.
Never use a 3-wire to 2-wire adapter with any unit of the CMS.
The CMS host cannot be installed with any other software besides the Windows
system, necessary drivers, and drivers/software listed in this manual. Otherwise,
normal operation of CMS may be affected and unexpected consequences may
result.
NOTE
The CMS software only supports Windows® 7 Professional Embedded SP1
(32bit) operating system.
Before performing the operations described below, make sure that the main unit
is not installed with any application software except the accompanying software
of Windows.
QTY
Host
Item
Watt/per
Watt/Total
Max BTU
1
Kontron KISS 2U
CS
400
400
1364
1
HP EliteDesk 800
G2 SFF
CS
200
200
682
4
ELO 1929LM
LED
28
112
381.92
1
HP 1920-48G-POE
Switch
492
492
1677.72
1
HP 1920-48G
Switch
32
32
109.12
1
Cisco
Air-ct2504-5-k9
AP
12.95
12.95
44.1595
4
ATEN CE750
KVM
7.2
28.8
98.208
1
Tripp Lite - SMART
1500 RM2U
UPS
1350
1350
4603.5
3.1.3 Power and Heat Requirements
The following table lists the power and heat requirements.
3-2 BeneVision CMS Service Manual
QTY
Host
Item
Watt/per
Watt/Total
Max BTU
1
Tripp Lite - SMART
3000 RM 2U
UPS
2250
2250
7672.5
1
Tripp Lite SU3000RTXL3U
UPS
2400
2400
8184
Total
7277.75
24817.13
LAN2
(Hospital NetWork)
LAN
(Patient NetWork)
DP2 Monitor2
DP1 Montor1
DP3 Monitor3
Audio
COM2
(Paging)
COM 1
(Recorder/Programming)
DVI Monitor4
USB 2.0(Keyboard/Mouse/USB module devices
USB 3.0(Keyboard/Mouse/USB module devices
Redundant Power
3.2 CMS Host
3.2.1 Kontron KISS 2U (023-001020-00)
Connectors
BeneVision CMS Service Manual 3-3
Assembly Diagram
DVD recorder (P/N:
023-001209-00)
Motherboard
(P/N: 023-001212-00)
CPU i5-4570S 22nm
FCLGA1150
(P/N: 023-001202-00)
Power Supply Unit
(PSU) (P/N:
023-001201-00)
Harddisk 500GB
SATA6Gb/s
(P/N: 023-001203-00)
USB3.0 to DVI-I
Graphics Dongle
(P/N: 023-001204-00)
Memory,
VL37B5263A-K9SD
(4G)(P/N:023-001205
3-4 BeneVision CMS Service Manual
KeyboardAudio
Mouse
VGA Montior1
RS-232(COM1
Recorder/Programming
Telepacks)
DP Monitor2
DP Montor3
LAN1
(Hospital NetWork)
LAN2
(Patient NetWork)
Power
USB 3.0
USB 2.0
USB 2.0
1. Uncover
the label.
2. Pull up
the cover.
3. Pull up the
HDD holder.
3.2.2 HP 800G1 (023-000969-00)/HP EliteDesk 800 G2 SFF
(023-001325-00)
Connectors
Please be noted that a USB to RS-232 adapter (PN 023-000739-00) and a RS-232 cable (PN
300A-10-f08997) are required to connect a paging to 800G1/G2 computer.
Inserting a USB Dongle
BeneVision CMS Service Manual 3-5
4. Insert the USB dongle
to the white port, and fix
it with a cable tie.
3.2.3 Configuring Paging COM Port Settings
To configure Paging COM port settings, follow this procedure:
1. Open the ConfigDir folder in the directory where the CMS software is installed: C:\Program
Files\Mindray CMS\ConfigDir.
2. Open the configuration file named as Paging.ini.
3. Configure the following settings:
Comport=2; // COM Port
baudrate=9600; // Bits per second
databit=8; //Data bits
stopbit=1; //Spot bits
parity=N; //Parity
3.3 WorkStation (0998-00-0708-01)
3-6 BeneVision CMS Service Manual
CD-RW Drive SATA
(P/N:
0992-00-0178-02)
Disclosure Hard
Drive 250 GB min.
(SATA) (P/N:
0992-00-0287)
System Hard Drive
160 GB min. (SATA)
(Use P/N:
0992-00-0287)
Power Supply ATX
300 W min.
(P/N: 0014-00-0094)
Mother Board Intel
Dual Core (P/N:
0671-00-0115)
Clock card (PCI)
(P/N: 0671-00-0267)
Riser Card
(P/N:0671-00-0268)
Video Expansion Card
(P/N: 0671-00-0116)
Assembly Diagram
3.4 Display Installation
From this section on, the following sections in this chapter describe how to set up all the devices
(such as displays, printer, and recorder) that are going to be used with this system and how to
connect them to the Central Station.
BeneVision CMS Service Manual 3-7
NOTE
When unplugging the DP-to-VGA adapter, press the spring button on the DP
plug and then unplug it downward. Failure to do so may damage the DP plug.
The label beside DP port is .
Connect display’s
VGA cable
Connect DP
port
Connect
display’s VGA
The plug has a spring
3.4.1 Implementing Double Screen Display by DP-to-VGA
Adapter
The double screen display in the CMS can be achieved by DP-to-VGA adapter:
1. Shut down the computer first.
2. Then connect two screens by DP-to-VGA adapter:
3-8 BeneVision CMS Service Manual
3
3.4.2 Setting My Main Display
To make the desired screen as main display, follow this procedure:
1. Right click the mouse on the desktop, and then select “Screen resolution” from the pop-up
menu to display the window, as shown in the following figure.
2. In the screens displaying list box, select the desired screen.
3. Select the “Make this my main display” option.
4. Click the “OK” button to save the setting and close the window.
BeneVision CMS Service Manual 3-9
3.4.3 Aligning the Double Screens
When the alignment between the screens is ragged, follow this procedure to align the screens at
the same horizontal line:
1. Right click the mouse on the desktop, and then select “Screen resolution” from the pop-up
menu to display the window, as shown in the following figure.
2. Click the screen signed with number 1 to select it, and then drag the screen down until the
screen signed with number 1 aligns with the screen signed with number 2.
3. Click the “OK” button to save the setting and close the window.
You can refer the above steps to adjust the multi-screens alignment.
3-10 BeneVision CMS Service Manual
3.4.4 Disabling Hot Keys
To avoid the misoperation, you can disable hot keys. There are two ways to disable the hot keys.
3.4.4.1 Disabling All the Hot Keys At One Go
Follow this procedure to disable all the hot keys at one go.
1. Right click on the Desktop.
2. Select Graphics Options.
3. Select Hot Keys.
4. Select Disable.
3.4.4.2 Disabling the Desired Hot Keys
Follow this procedure to disable the desired hot keys:
1. Right click on the Desktop.
2. Select Graphics Properties.
3. Enter the “Intel ® HD Graphics Control Panel” window, and then click the “Options” button
to display the “Hot Key Manager” window, as shown in the following figure.
BeneVision CMS Service Manual 3-11
NOTE
The SUNIX VGA is used for systems that do not have the DP port. If a system
has a DP port, DP port should be used as primary.
Three Display Menu
Four Display Menu
VGA2715 icon
3. In the “Enable Hot Keys” field, click the “Off” option.
4. Click the “Apply” option to apply the setting. The message “The new settings have been
applied. Do you want to keep these settings?” displays.