Miele CVA 6401 Operating & Installation Guide

Operating and Installation Instructions
Built-in Coffee System

To prevent accidents and machine damage, you absolutely must read
these instructions before installation or use.

en – US, CA M.-Nr. 10 214 050

Contents

IMPORTANT SAFETY INSTRUCTIONS ................................................................ 5

Preparing your appliance for an extended vacation.............................................. 14

Guide to the appliance .......................................................................................15

Controls and display ...........................................................................................17

Accessories ......................................................................................................... 18

Before using for the first time ............................................................................ 19

Before using for the first time................................................................................ 19

Turning on for the first time ................................................................................... 19

Water hardness ..................................................................................................... 20

Operation.............................................................................................................. 21

Filling the water tank........................................................................................... 22

Filling the coffee bean container .......................................................................23

Switching on and off ...........................................................................................24

Adjusting the coffee dispensers to the cup height .......................................... 25

Preparing beverages........................................................................................... 26

Making a coffee drink............................................................................................ 26

Double portion....................................................................................................... 26

Canceling preparation ........................................................................................... 27

Coffee pot: Making several cups of coffee one after the other............................. 27

Making coffee drinks from ground coffee ............................................................. 28

Drinks with milk ..................................................................................................... 29

Hot water............................................................................................................... 31

Preparing user profile drinks ................................................................................. 31

After a drink has been prepared............................................................................ 32

Coffee the way you like it ................................................................................... 33

Grinder setting....................................................................................................... 33

Amount of coffee, brew temperature and pre-brewing ......................................... 34

Amount of coffee.............................................................................................. 34

Brewing temperature ........................................................................................ 35

Pre-brewing ground coffee............................................................................... 35

Portion size .......................................................................................................... 36

2

Contents

Profiles.................................................................................................................. 38

Accessing a profile ................................................................................................ 38

Creating a user profile ...................................................................................... 38

Selecting a user profile..................................................................................... 39

Changing the name .......................................................................................... 39

Deleting a user profile....................................................................................... 39

Changing a user profile .................................................................................... 40

Settings ................................................................................................................ 41

Accessing the “Settings” menu............................................................................. 41

Changing and saving settings ............................................................................... 41

Setting options ...................................................................................................... 42

Language............................................................................................................... 44

Time of day............................................................................................................ 44

Date ....................................................................................................................... 44

Timer ..................................................................................................................... 44

Eco mode .............................................................................................................. 46

Lighting.................................................................................................................. 47

Info (displaying information) .................................................................................. 47

Locking the coffee machine (System lock) ....................................................... 47

Water hardness ..................................................................................................... 48

Display brightness................................................................................................. 48

Volume................................................................................................................... 48

Factory default setting........................................................................................... 48

Showroom program (Demo mode)........................................................................ 49

Cleaning and care ............................................................................................... 50

Overview................................................................................................................ 50

Clean by hand or in dishwasher............................................................................ 51

Drip tray................................................................................................................. 53

Drip tray cover....................................................................................................... 54

Water tank ............................................................................................................. 54

Waste unit.............................................................................................................. 55

Main dispenser...................................................................................................... 55

Maintenance of the milk valve............................................................................... 57

Milk flask with lid ................................................................................................... 58

Coffee bean container........................................................................................... 59

Interior and machine front ..................................................................................... 60

Main dispenser connector..................................................................................... 60

Brew unit ............................................................................................................... 61

Remove the brew unit and wash by hand........................................................ 61

Maintenance programs.......................................................................................... 62

Accessing the “Maintenance” menu ................................................................ 62

3

Contents

Rinsing the coffee system ..................................................................................... 63

Rinsing the milk pipework ..................................................................................... 63

Cleaning the milk pipework ................................................................................... 64

Degreasing the brew unit ...................................................................................... 66

Descaling the appliance ..................................................................................... 67

Frequently Asked Questions .............................................................................. 70

Messages in the display........................................................................................ 70

Unusual performance of the coffee system .......................................................... 73

Unsatisfactory results............................................................................................ 77

Problems when making drinks with milk............................................................... 79

Exchanging the elbow connector.......................................................................... 80

Technical Service................................................................................................. 82

Saving energy ...................................................................................................... 83

Packaging material / Disposal of old machine ................................................ 84

Electrical connection ..........................................................................................85

Installation............................................................................................................ 86

Installation and combination options .................................................................... 86

Ventilation.............................................................................................................. 88

Installing the coffee machine................................................................................. 89

Adjusting the door hinges ..................................................................................... 90

4

IMPORTANT SAFETY INSTRUCTIONS

Please read these instructions carefully to prevent accidents and
machine damage.

This appliance complies with current safety requirements. Im­proper use of the appliance can cause personal injury and material
damage. Read this safety information carefully before operating
the appliance.
They contain important information on the safe installation, opera­tion, and care of your coffee system. To avoid the risk of personal
injury or damage to the coffee system, it is important that you
carefully read the instructions. Miele cannot be held liable for dam­age caused by non-compliance with these IMPORTANT SAFETY
INSTRUCTIONS.

Keep these instructions in a safe place and pass the on to any fu­ture user.

5

IMPORTANT SAFETY INSTRUCTIONS

Intended use

 Use this coffee system only in standard household environments

for making coffee beverages such as espresso, cappuccino, latte
macchiato, etc. Any other type of use is not permitted.

 The coffee system is not suitable for outdoor use.
 This coffee machine must not be used at altitudes above 6560ft

(2000m).

 The machine is intended only for the preparation of coffee-based

drinks such as espresso, cappuccino, latte macchiato etc. Any other
usage is not supported.

 Persons who lack physical, sensory or mental abilities or experi-

ence with the machine should not use it without supervision or in­struction by a responsible person.

6

IMPORTANT SAFETY INSTRUCTIONS

Safety with children

 Danger of burning and scalding at the dispensers.
Children's skin is far more sensitive to high temperatures than that
of adults.

Ensure children do not touch hot surfaces of the coffee machine or
place parts of their body under the dispensers.

 Keep the coffee system out of reach of children.
 Children must be kept away from the machine unless they are

constantly supervised.

 Children should be supervised when they are near the coffee sys-

tem. Do not allow them to play with it or to use the controls.

 Young children must not be allowed to clean the coffee machine

unsupervised. Older children may only clean it under the supervision
of an adult.

 Remember that coffee and espresso are not suitable drinks for

children.

 Danger of suffocation! While playing, children may become entan-

gled in packaging material (such as plastic wrapping) or pull it over
their head with the risk of suffocation. Keep packaging material away
from children.

7

IMPORTANT SAFETY INSTRUCTIONS

Technical safety

 Installation and repairs may only be carried out by a Miele-autho-

rized service technician. Installation, repairs and other work by un­qualified persons can cause considerable danger to users.

 A damaged coffee system could be dangerous. Before building in

the machine, check it for any externally visible damage. Do not use a
damaged machine.

 Before connecting the coffee system, check the voltage and fre-

quency indicated on the data plate against the voltage and fre­quency of the household electrical supply.
This data must correspond in order to prevent damage to the coffee
system. If in doubt, consult a qualified electrician.

 Be certain your appliance is properly installed and grounded by a

qualified technician. To guarantee the electrical safety of this appli­ance, continuity must exist between the appliance and an effective
grounding system. It is imperative that this basic safety requirement
be met. If there is any doubt, have the electrical system of the house
checked by a qualified electrician.

 Reliable and safe operation of the coffee system can only be guar-

anteed if it is connected to the electrical supply.

 Do not connect the machine to the electrical supply using an ex-

tension cord or power bar.

 The coffee machine may not be used in mobile installations such

as ships.

 For safety reasons, this machine may only be used when it has

been built in.

 If the coffee system is to be built in above another appliance,

there must be a full-width, closed shelf between them.

 If the coffee system is to be built in above another appliance,

there must be a full-width, closed shelf between them.

8

IMPORTANT SAFETY INSTRUCTIONS

 Only use the coffee system in rooms where the ambient tempera-

ture is between +50°F (10°C) and +100°F (38°C).

 Do not cover or block the aeration and ventilation cross-sections.

Condensation water can damage the coffee system or surrounding
cabinets.

 Ensure that there is sufficient ventilation around the coffee sys-

tem.
The ventilation gaps in the housing unit and the gap between the top
of the housing unit and the ceiling must be at least 78 3/4" (200cm2).
Otherwise condensation can build up and damage the machine or
the housing unit.

 If the coffee system is installed behind a cabinet door, it may only

be used with the door open. This will prevent the formation of heat
and humidity and subsequent damage to the appliance and/or hous­ing unit. Do not close the cabinet door while the coffee system is in
use. Ensure the coffee system has cooled down completely before
closing the door.

 Repair work should only be performed by a Miele-authorized ser-

vice technician. Repairs by unqualified persons can cause consider­able danger to users.

 For repairs, the coffee system must be disconnected from the

electrical power supply.
The coffee system is only disconnected from the power supply if

– the circuit breaker has been tripped, or

– the fuse is removed, or

– the power cord is disconnected from the power supply.

Pull the plug, not the cord, to disconnect the appliance from the
power supply.

9

IMPORTANT SAFETY INSTRUCTIONS

 Repairs must only be performed by a trained technician in accor-

dance with national and local safety regulations. Repairs and other
work by unauthorized persons could be dangerous and may void the
warranty.

 Defective components should be replaced by Miele original parts

only. Only with original Miele parts can the manufacturer guarantee
the safety of the appliance.

 Never open the outer casing of the machine. Tampering with elec-

trical connections or components and mechanical parts is highly
dangerous to the user and can cause operational faults or electric
shock.

 Use only genuine original Miele parts. If parts or accessories from

other manufacturers are used, the warranty may become void.
The use of accessory attachements not recommended by Miele may
result in fire, electric shock or injury to persons.

10

IMPORTANT SAFETY INSTRUCTIONS

Proper use

 Danger of burning and scalding at the dispensers.
The liquids and steam dispensed are very hot.

Keep away from the area underneath the dispensers when hot liq­uids and steam are being dispensed.

Do not touch hot components.

Hot liquid or steam could spatter from the spouts. Ensure that the
main dispenser is clean and installed correctly.

Water in the drip tray can also be very hot. Take care when empty­ing it.

 Risk of injury to the eyes!

Never look at the lighting directly or using optical instruments (e.g.
magnifying glass).

 Please note the following regarding water:

– The water quality must conform to the requirements for drinking

water in the country in which the coffee machine is being used.

– Only use cold, fresh tap water to fill the water container. Hot or

warm water or other liquids can damage the coffee machine.

– Change the water every day to prevent a build-up of bacteria.

– Do not use sparkling water.

 Only fill the bean container with roasted espresso or coffee beans.

Do not fill the bean container with coffee beans that have been
treated with additives or with ground coffee.

 Do not pour liquids into the bean container.
 Do not use green (unroasted) coffee beans or mixtures of coffee

beans which contain green coffee beans. Green coffee beans are
very hard and still contain residual moisture. These can damage the
coffee machine grinder as soon as grinding begins.

11

IMPORTANT SAFETY INSTRUCTIONS

 Do not use oily beans or beans that have been treated with

caramel, sugar, or other substances. Sugar and oil will damage the
coffee system.

 Do not use any flavored ground coffee. The sugar in the coffee will

stick to and block the brew unit of the coffee system. The cleaning
tablets for degreasing the brew unit will not remove this type of de­posit.

 Only use plain milk. Most sugary additives can clog the milk lines

and damage the machine.

 If using dairy milk make sure that it has been pasteurized.
 Do not place any alcohol mixtures which are alight underneath the

main dispenser. The flames could ignite plastic components and
cause them to melt.

 Do not swing from or hang anything on the machine front when it

is open as this could damage the hinges of the machine.

 The main dispenser connector cap is lubricated with silicone

grease. Take care not to get this on your clothes when removing or
replacing the containers or other components.

 Do not use the coffee system to clean objects.

12

IMPORTANT SAFETY INSTRUCTIONS

Cleaning and care

 The coffee system must be disconnected from the electrical sup-

ply before cleaning or maintenance.

 Clean the coffee machine and the milk flask daily, particularly be-

fore using it for the first time (see “Cleaning and care”).

 All parts of the milk system need to be cleaned thoroughly and

regularly.

 Do not use a steam cleaner to clean this machine. Steam could

reach electrical components and cause a short circuit.

 Descale the coffee system regularly depending on the water hard-

ness level in your area. Descale the machine more frequently in areas
with very hard water. Miele cannot be held liable for damage arising
from insufficient descaling, the use of incorrect descaling agent or
the use of descaling agent that is not of the appropriate concentra­tion.

 Degrease the brew unit regularly with Miele cleaning tablets. De-

pending on the natural oil content of the coffee used, the brew unit
can become blocked quite quickly.

 Rinsing coffee grounds down the drain can cause the sink to clog.

Instead, dispose of your coffee grounds appropriately as biodegrad­able waste (where facilities exist) or by composting.

13

IMPORTANT SAFETY INSTRUCTIONS

For machines with stainless steel surfaces:

 Do not use sticky notes, transparent adhesive tape, masking tape

or other types of adhesive on stainless steel surfaces. These dam­age the surface, causing it to lose its dirt repellent protective coating.

 The finish on stainless steel surfaces is susceptible to scratching.

Even magnets can cause scratching.

Preparing your appliance for an extended vacation

 If you elect to turn off the water to your home for an extended pe-

riod of time, please note that this may not be enough to reduce the
risk of a leak. To be completely safe, you must turn off the water
supply to each individual appliance. This means under the sink for a
dishwasher, at the laundry bib for your washer, etc.

SAVE THESE INSTRUCTIONS

14

Front view

Guide to the appliance

a

On / Off button 

b

Controls and display

c

Door handle

d

Hot water dispenser

e

Drip tray cover

f

Height-adjustable main dispenser with lighting

g

Milk flask with lid

15

Guide to the appliance

Interior view

h

Ground coffee chute cover

i

Brew unit

j

Ground coffee chute

k

Grind control lever

l

Coffee bean container

m

Water tank

n

Drip tray with no-spill grid

o

Waste unit

p

Drip catcher

q

Main dispenser connector

r

Service cover

16

Controls and display

a

On / Off button
Turning the machine On and Off

b

Drink buttons

For making espresso, coffee ,
cappuccino , or latte macchiato 

c

Additional programs
Additional drinks such as lungo cof­fee, caffè latte, hot milk, milk froth,
and hot water,
menu Maintenance

d

Display

Shows information on current activity
or status

e

Back

For returning to the previous menu,
canceling unwanted actions

f

Arrow buttons
For showing more selection options
in the display and highlighting a se­lection

g

OK button

For confirming display messages and
saving settings

h

Profile

For saving and editing user profiles

i

Settings

For altering settings, displaying infor­mation or checking which settings
are currently active.

j

Double portion
For preparing two portions of a drink

k

Parameters
Check or change settings for prepar­ing coffee

l

Optical interface

(for Miele Service only)

17

Accessories

These products and other useful acces­sories can be ordered via the Miele
Webstore, from Miele Service or from
your Miele dealer.

Included accessories

– Measuring scoop

For ground coffee

– Milk flask with lid

For storing milk and preparing drinks
with milk

– Cleaning agent for milk pipework

For cleaning the milk system (starter
set)

– 2 cleaning containers (large and

small)
For cleaning and maintenance of the
machine

– Descaling tablets

For descaling the water pipework
(starter set)

– Cleaning tablets

For degreasing the brew unit
(starter set)

Optional accessories

Miele also offers a range of optional ac­cessories, as well as cleaning and con­ditioning products for your coffee sys­tem.

– Milk flask with lid

For storing milk and preparing drinks
with milk

– Compact lid

For storing the milk flask in the refrig­erator

– Cleaning agent for milk pipework

for cleaning the milk system

– Descaling tablets

for descaling the water pipework

– Cleaning tablets

for degreasing the brew unit

– Silicone grease

For lubricating the seal on the main
dispenser connector

– Test strips

For determining the water hardness
level

– Silicone grease

For lubricating the seal on the main
dispenser connector

– Cleaning brush

for cleaning the milk pipework, for
example.

– Main dispenser connector cap

Spare part

– Milk pipework elbow connector

Spare part

18

Before using for the first time

Before using the coffee system for
the first time, please read these in­structions and make yourself familiar
with the appliance and its controls.

Before using for the first time

 Install the coffee system and connect

it to the electrical supply (see “Electri­cal connection” and “Installation”).

 Remove any protective coverings

from the front of the machine.

Clean the appliance thoroughly be­fore filling it with water and coffee
beans (see “Cleaning and care”).

Turning on for the first time

When the coffee machine is turned on
for the first time, after the welcome
screen has appeared you will be asked
to set the following settings:

– Language and country

– Date

– Time of day

– Display (time of day)
 Tap the On / Off button .

Miele - Willkommen appears briefly in the

display.

Selecting a language

 Use the arrow keys  to highlight

the desired language.
Then tap OK.

 Use the arrow keys to highlight

the desired country.
Then tap OK.

Setting the time of day

 Use the arrow keys  until the time

of day appears.
Then tap OK.

The setting is now saved.

Setting the date

 Use the arrow keys  until the cur-

rent date appears.
Then tap OK to confirm the year, the
month, and the day.

The setting is now saved.

Display

You can choose from the following op­tions:

– On: The time and date are always vis-

ible in the display when the appliance
is turned off.

– Off: The display is dark when the ap-

pliance is turned off.

– Night dimming: The date and time of

day is displayed from 5:00 am to
11:00 pm.

 Use the arrow keys  to highlight

the desired display type. Then tap
OK.

Depending on the setting selected, the
coffee system may use more energy. A
message will appear in the display to
inform you of this.

The coffee system is now successfully
set up for use.

 Fill the water reservoir with cold, fresh

tap water.

The setting is now saved.

19

Before using for the first time

Water hardness

The water hardness level indicates how
much calcium is dissolved in the water.
The higher the calcium content, the
harder the water, and the harder the
water, the more often the coffee system
will need to be descaled.

The coffee system measures the
amount of water used and steam made.
Depending on the level of water hard­ness set, more or fewer drinks can be
dispensed before the appliance needs
to be descaled.

Program the coffee system to the water
hardness level of your area so that it
functions correctly and does not get
damaged. At the correct time a prompt
will then appear in the display to
descale the appliance.

You can program four hardness levels
on the appliance:

Water hardness Water

0 - 8.7 gr/gal
(0 - 8.4°dH)

8.7 - 14.6 gr/gal
(8.4 - 14°dH)

14.6 - 21.9 gr/gal
(14 - 21°dH)

> 21.9 gr/gal
(21°dH)

hardness
level in
your area

Soft Soft 1

Medium Medium 2

Hard Hard 3

Hard Very hard 4

Setting
(water hard­ness level)

Determining the water hardness

You can measure the water hardness
yourself using the enclosed test strip.
Alternatively, your local water authority
will be able to tell you the hardness of
water in your area.

 Dip the test strip in your drinking wa-

ter for approximatelyonesecond,
then shake off any excess water. The
result will be evident after about
aminute.

Setting the water hardness level

 Tap Settings.
 Use the arrow keys  to select Wa-

ter hardness and tap OK.

 Use the arrow keys to select the

required water hardness. Then tap
OK.

The setting is now saved.

The appliance is programmed ex-works
to hardness level 3.

20

To operate the coffee machine, tap the

Miele



Select drink

sensor buttons with your finger.

When the following appears in the dis­play you are in the drinks menu:

To make a coffee drink, tap one of the
drink buttons.

You can find more drinks in the Addi-

tional programs menu.

Selecting a menu and navigat­ing within a menu

To select a menu, tap the relevant but­ton. You will then be able to start an ac­tion or change settings in the menu.

Operation

A scroll bar at the right of the display
shows that additional options or text
are available. Use the arrow keys to
display them.

The setting which is currently selected
will have a checkmark beside it.

To select an option, touch the arrow
buttons until the option/menu item
you want is highlighted.

To confirm the selection, tap OK.

Leaving the menu or canceling an ac­tion

To exit the current menu, tap.

21

Filling the water tank

 Risk to health due to contami-

nated water.
Bacteria can develop in water which

has been sitting in the water con­tainer for too long and is a risk to
your health.

Change the water in the water con­tainer every day.

 Risk of damage due to incorrect

operation.
Unsuitable liquids such as hot or

warm water or other liquids can
damage the coffee machine.
Carbonated water leaves too much
limescale in the coffee machine.

Only use cold, fresh tap water to fill
the water container.

 Pull the water tank forwards to re-

move it.

 Take off the lid and fill the water tank

with fresh, cold tap water up to the
“max.” mark.

 Push the water tank back in the ma-

chine until it clicks into place.

If the water tank protrudes slightly or
is a little high, check whether the sur­face that the water tank sits on is dirty.
If the water tank is not positioned cor­rectly, the outlet valve will not connect
properly and could leak. Clean the
surface, if necessary.

 Open the appliance door.

22

Filling the coffee bean container

Coffee or espresso can be made from
whole roasted coffee beans which are
freshly ground for each portion. This re­quires the coffee bean container to be
filled with coffee beans.

Alternatively, you can make coffee or
espresso with ground coffee (see “Mak­ing coffee drinks from ground coffee”).

Warning! Risk of damage to the
grinder.

Only put roasted coffee beans in the
bean container. Do not fill the bean
container with ground coffee.

Do not fill the bean container with
any type of liquid.

 Pull out the coffee bean container.
 Push back the lid and fill the con-

tainer with roasted coffee beans.

 Slide the lid back into place.

Warning! Sugar will damage the cof­fee machine.

Do not use coffee beans that have
been treated with sugar, caramel, or
other substances and do not put liq­uids containing sugar in the coffee
bean container.

Do not use green (unroasted) coffee
beans or mixtures of coffee beans
which contain green coffee beans.
Green coffee beans are very hard
and still contain residual moisture.
These can damage the coffee ma­chine grinder as soon as grinding be­gins.

Tip: You can use a nut or seed grinder
to grind green coffee beans. These
types of grinder generally have a rotat­ing stainless-steel blade. You can then
add the ground green coffee one por-
tion at a time to the ground coffee
chute and make the desired coffee
drink (see “Making coffee drinks using
ground coffee”).

 Push the coffee bean container fully

back into the coffee system. Close
the front.

23

Switching on and off

Turning on

When the coffee system is switched on,
it heats up and rinses the pipework.
This not only cleans the pipework, but
also warms it before coffee is prepared.

If the coffee system still has an operat­ing temperature higher than 140°F
(60°C), rinsing will not take place.

 Tap the On / Off button .

The appliance will begin rinsing after
the heating-up phase. Hot water will
come out of the main dispenser.

You can now prepare drinks.

Tip: If you do not want the water from
the rinsing process to flow into the drip
tray, place a suitable container (e.g., the
small cleaning container) underneath
the main dispenser before preparing the
first coffee of the day.

Switching the coffee machine off

 Tap the On/Off button.

If coffee has been dispensed, the coffee
machine will rinse the pipework auto­matically before switching off.

Turning off for longer periods of time

If the coffee system is not going to be
used for a longer period of time:

 Empty the drip tray, the waste unit

and the water tank.

24

 Clean all components thoroughly, in-

cluding the brew unit, the main dis­penser connector and the small drip
tray located inside the door.

 Turn off the appliance.

If you leave the door open for an ex­tended period of time, unplug or dis­connect it from the power supply to
save energy.

Adjusting the coffee dispensers to the cup height

You can adjust the main dispenser to
suit the height of the cup you are using
so that the coffee or espresso will not
cool down as quickly and the crema will
have a better consistency.

 Pull the main dispenser down until it

is at the same level as the rim of the
cup.
Alternatively, push the main dis­penser up until there is enough room
to fit a larger cup or mug underneath.

25

Preparing beverages

 Danger of burning and scalding

at the dispensers.
The liquids and steam dispensed are

very hot and can cause scalding.
Keep away from the area underneath

the dispensers when hot liquids and
steam are being dispensed.

Do not touch hot components.

The following drinks without milk can be
made:

– Espresso is a strong aromatic cof-

fee with a thick hazelnut brown col­ored froth on top – known as the
crema.
We recommend using espresso­roasted coffee beans to make an
espresso.

– Coffee differs from espresso by

the increased amount of water and
the roast of the beans.
We recommend using coffee beans
of the correct roast to make the cof­fee.

– Lungo coffee  is a coffee with sig-

nificantly more water.

Making a coffee drink

 Place a cup under the main dis-

penser.

 Tap the sensor button for the desired

drink:

Espresso
Coffee
 in Additional programs: Lungo coffee

The drink you have selected will be dis­pensed from the main dispenser into
your cup.

Double portion

You can request two portions of
espresso or coffee at once in one cup
or in two separate cups simultaneously.

26

To fill two cups at the same time:

Preparing beverages

 Place a cup under each of the noz-

zles of the main dispenser.

 Tap.
The  button lights up.
 Tap the sensor button for the desired

drink.

Two portions of the desired drink will be
dispensed from the main dispenser.

Tip: If, after a while, you have not
tapped one of the drink buttons, the
“Double portion”  option will revert
back to single portions.

Canceling preparation

Drink preparation can be canceled as
long as Stop is visible in the display.

 TapOK.

When making two portions at once,
tapping the OK button once will stop
the first drink only. Keep the button
pressed to stop the entire dispensing
procedure.

Coffee pot: Making several cups of coffee one after the other

With the Coffee potfunction you can
make up to eight cups of coffee one af­ter the other automatically - up to max.
1quart (1 liter) - to fill a coffee pot, for
example.

You can use the Coffee pot function
twice in a row. After that, a longer
cooling down time of one hour is nec­essary so that the coffee machine
does not become damaged.

 Place a sufficiently large container

under the main dispenser.

 Tap.
 Use the arrow keys  to highlight

Coffee pot.

Then tap OK.

 Use the arrow keys  to highlight

the desired number of cups (3 to 8).
Then tap OK.

 Follow the instructions given.

Each portion will be ground, brewed
and dispensed individually. The display
will inform you about the progress.

You can cancel the process at any time:
 Tap OK or .

27

Preparing beverages

Making coffee drinks from ground coffee

To make espresso or coffee using
ground coffee, add a portion of ground
coffee to the ground coffee chute.
This gives you the option of preparing a
cup of decaffeinated coffee, for exam­ple, even though the coffee bean con­tainer is filled with roasted coffee
beans.

The coffee system will automatically
recognize that ground coffee has been
placed in the chute.

Only one portion of coffee or espresso
can be prepared at a time when using
ground coffee.

Adding ground coffee

Do not add more than one level
scoop of ground coffee to the coffee
chute. If too much is added, the
brew unit will not be able to process
the coffee.

The coffee system will use all the
ground coffee that has been added to
the chute to make the next coffee.

Use the scoop supplied with the ma­chine to ensure the correct amount of
ground coffee is used.

 Open the appliance door.

 Remove the ground coffee chute

cover and open the lid of the chute.

 Add one level scoop of ground coffee

to the chute.

 Close the lid, replace the ground cof-

fee chute cover and close the appli­ance door.

Use ground coffee? appears on the dis-

play.

Making coffee with ground coffee

If you want to make a drink with ground
coffee:

 Use the arrow keys  to select Yes

and tap OK.

You can now choose which coffee drink
to make with ground coffee.

28

 Place a cup under the main dis-

penser.

 Select a coffee drink.

The desired coffee drink is made.
If you selectNo and confirm withOK,

the ground coffee is emptied unused
into the waste container. The appliance
will rinse itself.

Preparing beverages

If you do not tap a drink button within
approx. 15 seconds, the ground cof­fee will also be directed into the waste
unit.

Drinks with milk

 Danger of burning and scalding

from hot steam coming out of the
main dispenser!

The liquids and steam dispensed are
very hot.

Only use plain milk. Most sugary ad­ditives can clog the milk lines. and
damage the machine.

If using dairy milk make sure that it
has been pasteurized.

The following drinks with milk can be
made:

– Cappuccino consists of approx.

2/3 milk froth and 1/3 espresso.

– Latte macchiato  consists of 1/3

each of hot milk, milk froth and
espresso.

– Caffè latte consists of hot milk

and espresso.

Hot milk and milk froth can also be
made.

29

Preparing beverages

Notes on the milk flask

Milk is not cooled in the milk flask.
Therefore, place the milk flask in the
refrigerator if you are not going to use
milk for a while. Good milk froth can
only be achieved when cold milk (be­low 50°F / 10°C) is used.

a

Lid

b

Sensor rod

c

Milk intake tube

d

Glass container

 Fill the milk flask up to max.

3/4" (2cm) below the rim with milk.
Seal the milk flask with the lid.

 Push the milk flask into the coffee

system.

Preparing drinks with milk

 Place a suitable container under the

main dispenser.

 Tap the sensor button for the desired

drink:

 Cappuccino
 Latte macchiato
 in Additional programs: Caffè latte,

hot milk, milk froth

The coffee system will now prepare the
selected drink.

It is important to keep the opening
and neck of the milk flask clean
(while filling it and carrying it). Any
soiling can lead to a malfunction of
the container in the machine.

30

Preparing beverages

Hot water

 Danger of burning and scalding

on the hot water spout!
The water produced is very hot.

Please note that the water produced
by the machine is not boiling and is
therefore not suitable for making tea.

 Place a suitable container under the

hot water spout.

 Tap.
 Use the arrow keys to highlight

Hot water. Then tapOK.

Hot water will run into the container un­der the hot water spout.

Canceling a drink:

 TapOK.

The preparation of hot water will be
canceled.

Preparing user profile drinks

If you have already created a user pro­file (see “User profiles”), you can select
it before preparing a drink.

 Tap Profile.
 Tap Select profile.
 Use the arrow keys to highlight

the desired user profile. Then tap OK.

The name of the selected user profile is
shown in the top left of the display.

You can now make the drink you want.

31

Preparing beverages

After a drink has been pre­pared

Start the rinse cycle appears in the dis-

play a few minutes after a drink with
milk has been prepared.

 TapOK.

The milk pipework will now be rinsed.

Even if you do not confirm with OK,
the milk pipework will automatically be
rinsed after some time.

Tip: Remove the milk flask, rinse the
cover under running water, and close
the milk flask using the compact cap.
Cool the milk until the next time you use
it.
Milk froth can be made only using cold
milk (<50°F / 10°C).

The compact cap It is available from
Miele.

32

Coffee the way you like it

In order to customize the coffee system
to the type of coffee being used, you
can

– Change the grinder setting

– Change the amount of coffee

– Set the brewing temperature

– Pre-brew the coffee powder

Grinder setting

When the beans are ground correctly,
the coffee or espresso will flow evenly
into the cup with a good crema.
The crema should have an even nut­brown colour.

The grinder setting you select will be
used for all coffee drinks.

There are various ways to tell whether
the coffee grinder is set correctly.

The coffee is ground too coarse, if

– espresso or coffee flows into the cup

too quickly.

To avoid damaging the grinder,
please note the following:

Only adjust the grinder one setting at
a time.

Grind the coffee beans again if you
want to adjust the grinder to the next
setting.

 Open the appliance door.

 Push the slide control one setting to

the left (for finer grinding) or one set­ting to the right (for coarser grinding).

 Close the machine door.

– the crema is very pale and uneven.

Set a finer grinder setting.

The coffee is ground too fine, if

– espresso or coffee flows into the cup

very slowly.

– the crema is dark brown.

Set a coarser grinder setting.

 Prepare a coffee drink.

After that, you can adjust the grinder
setting again.

The altered grinder setting not consid­erably noticeable until after the second
coffee has been dispensed.

33

Coffee the way you like it

Amount of coffee, brew tem­perature and pre-brewing

You can adjust the amount of coffee,
the brew temperature and pre-brewing
individually for each coffee drink. To do
this, first select the drink from the Pa-

rameters menu and then adjust the

drink parameters.

 Tap .
 Select the drink you want and tap

OK.

The current settings for the amount of
coffee, brewing temperature and pre­brewing will be displayed for this drink.

 Select Amount of coffee, Brew tempera-

ture or Pre-brewing.

 Select the setting you want and

tapOK.

The setting is now saved.

Amount of coffee

The coffee system can grind and brew
6-14 g of coffee beans per cup. The
greater the quantity, the stronger the
coffee.

– espresso or coffee flows into the cup

very slowly.

– the crema is dark brown.

– the espresso or coffee tastes bitter.

Decrease the amount of coffee so that
less ground coffee is brewed.

 Select Amount of coffee and tap OK.
 Use the arrow keys  to change

the grinding amount and then tap OK.

The setting is now saved.

Tip: If the coffee is too strong for you or
it tastes bitter, try a different type of
bean.

There are various ways to tell whether
the amount of coffee is set correctly.

The amount of coffee is too low, if

– espresso or coffee flows into the cup

too quickly.

– the crema is very pale and uneven.

– the espresso or coffee lacks body.

Increase the amount of coffee so that
more ground coffee is brewed.

The amount of coffee is too high, if

34

Coffee the way you like it

Brewing temperature

The ideal brewing temperature will de­pend on:

– the type of coffee,

– whether an espresso or a coffee is

being prepared, and

– the altitude of the region.

If the coffee system is located at more
than 6562 ft. (2000 meters) above sea
level, the brewing temperature needs to
be set lower due to the change in pres­sure. This is because the boiling point
for water at a high altitude above sea
level is lower than the boiling point for
water at sea level.

Tip: Not all types of coffee can with­stand high temperatures. Certain types
are too delicate - the crema on top
would not be as good and the taste
would be impaired.

The coffee system has five brewing
temperatures.

Pre-brewing ground coffee

When the pre-brewing function is
turned on, the freshly ground coffee is
first moistened with a little hot water.
Then the remaining water is forced
through the moistened coffee at high
pressure. This helps release the flavor
of the coffee.

You can set pre-brewing for a normal
length of time or an extra long length of
time. Alternatively, you can turn off the
“Pre-brewing” function.
The machine is supplied with the “Pre­brewing” function turned off.

 Use the arrow keys  to highlight

Pre-brewing. Then tap OK.

The check  indicates which pre-brew­ing option is currently selected.

 Use the arrow keys  to highlight

the desired setting. Then tap OK.

The setting is now saved.

 Select Brew temperature and tap OK.
 Select the required temperature and

tap OK.

The setting is now saved.

35

Portion size

The flavor of the coffee produced de­pends not just on the type of coffee
used, but also on the amount of water
used. You can program the amount of
water to suit the size of your cups and
the type of coffee you are using.

For coffee drinks that use milk you can
also set the amount of milk or milk froth
to be dispensed with these drinks. Ad­ditionally, you can set the portion sizes
for hot milk and milk froth alone.

Each type of drink has a maximum por­tion size that can be programmed into
the machine. The coffee system halts
preparation of the coffee once this por­tion size has been reached. The maxi­mum possible portion size for this type
of drink is then saved in the machine.

The changed portion size is always
saved in the current User profile. The
name of the current profile appears in
the top left-hand side of the display.

There are two ways of initiating the pro­gramming of the portion size:

– By tapping the drink button when you

are preparing a coffee; or

Changing the portion size dur­ing drink preparation

You can adapt the portion size for
espresso, coffee , cappuccino,
and latte macchiato directly during
preparation and save it.

 Place a cup under the main dis-

penser.

 Tap the sensor button for the desired

drink until Change appears in the dis­play.

The desired drink is prepared and Save
appears in the display.

 When the cup is filled to the desired

level, tap OK.

If you want to change the the drink
amount for coffee specialties with milk,
the ingredients are the drink are saved
one after the other during preparation.

 When the quantity for each ingredient

reaches the desired level, tap OK.

The programmed mix of ingredients and
portion sizes will now be dispensed ev­ery time that particular drink is selected.

– by selecting Portion size in the Param-

eters menu.

Tip: You can cancel portion size pro­gramming as long as Stop is visible in
the display.

If the water tank becomes empty while
making a drink, the machine will stop
programming the portion size. The
portion size will not be saved.

36

Portion size

Changing the portion size in
the Parameters menu

You can adapt the portion sizes for
lungo coffee, caffè latte, hot milk,
and milk froth using using the “Pa­rameters” menu.

 Place a suitable container under the

main dispenser.

 Tap .
 Select the desired drink.
 Select Portion size and tap OK.

From this point onwards the procedure
is identical to programming the portion
size during drink preparation.

Changing the portion size for different user profiles

You can set the portion size for individ­ual drinks for each user profile.

 Tap Profile.
 Select the user profile.

The name of the current user profile is
shown at the top left of the display.

Now you can adjust the portion sizes as
described above.

37

Profiles

If the coffee system is used by several
people with different coffee prefer­ences, you can create individual user
profiles in addition to the Miele profile.

In each profile, you can make settings
for individual drinks (portion size,
amount of ground coffee, brewing tem­perature and pre-brewing).

The name of the current user profile is
shown at the top left of the display.

Accessing a profile

 Tap Profile.

You can now create a user profile.

If you have allocated a profile in addi­tion to the Miele standard user profile,
you have the following options:

– Select profile from the User profiles

that have already been allocated.

– Change name if the name of a User

profile needs to be changed.

– Delete profile if you want to delete a

User profile.

– Change profile to set whether the

coffee system automatically always
reverts to the Miele standard user
profile or retains the last selected
user profile.

Tip: Tap Back or Profile to return to the
main menu.

Creating a user profile

 Use the arrow keys  to select Cre-

ate profile and tap OK.

Letters will appear in the display that
you can select with the arrow keys. You
can use the arrow keys to select from
numbers, upper case and lower case
letters.

 Tap arrow keys to select the

character and then tap OK.

The character will then appear in the
line above.

 Repeat the process until the desired

name appears in the display line
above.

Tip: You can delete the last character
entered by tapping Back.

When you have finished entering a name and want to save it,

 use the arrow keys to highlight

the check and tap OK.

If you do not want to save what you have entered,

 tap and hold Back until all characters

have been deleted and the coffee
system jumps back to the previous
menu.

The last created profile is selected as
the current profile.

38

Profiles

Selecting a user profile

This selection is only possible if a pro­file has been allocated in addition to
the Miele standard user profile.

 Use the arrow keys  to highlight

Select profile. Then tap OK.

 Use the arrow keys to select the

desired user profile. Then tap OK.

The name of the current user profile is
shown at the top left of the display.

Changing the name

This selection is only possible if a pro­file has been allocated in addition to
the Miele standard user profile.

 Use the arrow keys to highlight

Change name. Then tapOK.

 Proceed the same as with “Create

profile”:

– Select Back to delete a character.

Deleting a user profile

This selection is only possible if a pro­file has been allocated in addition to
the Miele standard user profile.

 Use the arrow keys to highlight

Delete profile. Then tapOK.

 Use the arrow sensors to select the

user profile you want to delete.

 TapOK.
A check will appear after the name

and the user profile will be deleted after
a short time.

– To enter new characters, select the

relevant character and confirm with
OK.

– Save the new name by selecting  in

the display and tapping OK.

39

Profiles

Changing a user profile

You can program the coffee system so
that it changes back to the Miele stan­dard profile automatically after each
drink is dispensed, so that the Miele
profile is always active when the ma­chine is switched on or so that it retains
the most recently selected profile.

 Select Change profile and tap OK.

You now have the following options:
– Manually: The selected user profile re-

mains active until you select another
user profile.

– After each use: The machine will

change back to the Miele standard
user profile automatically after a drink
is dispensed.

– When turned on: Each time the ma-

chine is switched on it will automati­cally select the Miele standard user
profile regardless of which user pro­file was set before the machine was
last switched off.

 Select the required option and tap

OK.

40

Settings

Accessing the “Settings” menu

 Tap Settings.

Now you can check or change any set­tings.

The check  next to the individual entry
shows you which setting is currently ac­tive.

Tap Back if you want to access the
previous menu.
Tap Settings to return to Select drink.

Tip: If you have activated the display of
the time of day or selected Night dim-

ming, you can change the settings with-

out switching on the coffee system.
Just tap Settings.

Changing and saving settings

 Tap Settings.
 Select the setting you wish to change

with the arrow keys  and tap OK.

 Use the arrow keys  to highlight

the required option. Then tap OK.

The setting is now saved.

41

Settings

Setting options

The factory default for each option is indicated by *.

Menu item Available settings

Language  German*, English and other languages

Country

Time Show

– Off* / On / Night dimming

Clock format

– 12 h / 24 h*

Set
Date Set
Timer Timer 1

– Set : Turn on at / Turn off after (12:30)* / Turn off at
– Day allocationAllocate day of the week: Monday / Tuesday /

Wednesday / Thursday / Friday / Saturday / Sunday

– Activate : Turn on at (Yes / No*) / Turn off at (Yes / No*)

Timer 2

– Set : Turn on at / Turn off at
– Allocate day of the week: Monday / Tuesday / Wednes-

day / Thursday / Friday / Saturday / Sunday

– Activate : Turn on at (Yes / No*) / Turn off at (Yes / No*)

Eco mode On* / Off
Lighting Brightness

Turn off after

42

Menu item Available settings

Info Number of drinks

– Total no. of uses / Espresso / Coffee / Coffee Americano /

Cappuccino / Latte macchiato / Caffè latte / Milk froth / Hot
milk / Hot water

No. of uses until appliance needs descaling:

No.of uses until brew unit needs degreasing:
System lock  On / Off*
Water hardness Soft

Medium

Hard*

Very hard
Display brightness Set the brightness
Volume Buzzer tones

Keypad tone
Showroom program Demo mode (On / Off*)

Settings

Factory default Do not reset

Reset

43

Settings

Language

You can select the language (and coun­try variant of that language) for all dis­play text.

Tip: If you select the wrong language
by mistake, you can find the Language
option again via the symbol.

Time of day

You can set the time display, the clock
format and the time.

Display (time of day)

You can choose from the following op­tions:

– On: The time and date are always vis-

ible in the display when the appliance
is turned off.

– Off: The time and date are not dis-

played when the appliance is turned
off.

– Night dimming: The date and time are

displayed from 5:00 am to 11:00 pm.

Depending on the setting selected, the
coffee system may use more energy. A
message will appear in the display to
inform you of this.

Clock Format

Available options are:
– 24-hour display (24 h)
– 12-hour display (12 h)

Setting

Use the arrow keys  to set the hours
and minutes.

Date

Use the arrow keys  to set the year,
month and day.

Timer

There are two timers with the following
functions:

The coffee system:

– switches on at a particular time, e.g.

in the morning for breakfast (Turn on

at).

– switches off at a particular time (Turn

off at),

– switches off after a particular length

of time if none of the buttons have
been tapped or no drink has been
made (Turn off after, only for timer 1).

You can allocate timer functions to indi­vidual days of the week.

44

For Turn on at and Turn off at to be set,
the timer must be activated and at
least one day of the week must be al­located.

Settings

Selecting a timer

Available options are:
– Timer 1: Turn on at, Turn off at, Turn off

after

– Timer 2: Turn on at, Turn off at

Turn on at:

Please note that the coffee system will
not turn on at the time specified if you
have activated the system lock.

Use the arrow keys  to set the hours
and minutes.

If the coffee system has turned itself on
three times via the Turn on at timer
function and no drinks have been dis­pensed, the machine will not switch it­self on again automatically. This pre­vents the coffee system from switching
itself on unnecessarily, for example,
while you are away on vacation.
The programmed times will, however,
remain in memory and will be reacti­vated after manually switching the ma­chine on again.

Turn off after

The Turn off after timer function is only
available in Timer 1.

If none of the keys have been pressed
or no drink has been prepared, the cof­fee system will turn itself off after 30
minutes to save energy.

You can change this pre-setting using
the arrow keys  to a time between
15 minutes and 9 hours.

Selecting days of the week (day allo­cation)

Select the day of the week you want.
The selected day of the week will be
marked with a .

When all days of the week required are
marked:

 Tap the arrow key  repeatedly until

Accept is highlighted. Then tap OK.

Turn off at

Use the arrow keys  to set the hours
and minutes.

In the event of a longer absence the
programmed times will remain in mem­ory and will be reactivated after manu­ally switching the machine on again
(see “Turn on at”).

45

Settings

To activate and deactivate the timer

For the time display, you have selected

On or Night dimming:

If the timer for Turn on at has been acti­vated, the symbol  and the desired
switch-on time appear in the display
23:59 hours ahead of time.

When the system lock is activated, the

Turn on at option for the timer cannot

be selected.

Select the required timer function. The
timer function selected will be marked
by .

 Tap the arrow key  repeatedly until

Accept is highlighted. Then tap OK.

Eco mode

Eco mode is an energy-saving mode.
The steam system does not heat up un­til a coffee drink or steam for hot milk /
milk froth is requested.

If Eco mode is switched off, milk froth
and hot milk, as well as coffee and
espresso, can be made one after an­other. The steam system remains
heated up and much more energy is
used.

The coffee system will indicate that the
energy consumption has been altered.

46

Settings

Lighting

You have the following options:

– You can set the brightness when the

machine is switched on.

– You can set the brightness when the

machine is switched off.

– You can specify when the lighting

should switch off (Lighting: Turn off af-

ter).

Setting the brightness

First select:

– Appliance switched on

– Appliance switched off

Change the brightness using the arrow
keys .

To turn off the lighting,

 Use the arrow key  until no more

segments are filled and Turned off ap­pears.

Setting the time the lighting switches off (Switch off after)

You can adjust the length of time that
the coffee system remains lit up after
switching off.
Use the arrow keys  to set the hours
and minutes.

When the coffee system is switched on
it remains lit up for 10minutes after the
last action. This time cannot be ad­justed.

Info (displaying information)

Under the Info menu option, you can
choose to display the number of por­tions made for each type of drink.

You can also see whether there are
more than 50 portions before the next
descaling or degreasing of the brew unit
(No. of uses until).

Tip: To return to the previous display,
tapOK.

Locking the coffee machine
(System lock)

You can lock the coffee machine to pre­vent it from being used by unauthorized
persons, such as children.

Activating and deactivating the sys­tem lock 

When the system lock is activated, the
timer settings for Turn on at are deacti­vated. The coffee system will not
switch on at the time set.

Temporarily overriding the system
lock

While the message Press and hold the OK

button for 6 seconds to unlock is in the

display,
 tap OK for 6 seconds.

As soon as the coffee system is
turned off, the system is locked again.

47

Settings

Water hardness

See “Before using for the first time” for
information about water hardness.

Display brightness

Change the display brightness using
the arrow keys .

Volume

The volume of the alarm and the sensor
buttons can be set using the arrow but­tons.

Tip: To switch off the tones, touch the
arrow buttons until no more seg­ments are filled in and Turned off ap­pears.

Factory default setting

You can reset the settings back to the
ones which were set when the coffee
system was delivered - the factory de­fault settings.

The number of drinks and the appliance
status (No. of drinks until ...) cannot be
reset.

Please refer to the “Setting options”
chart for the factory settings that are
shown in bold.

The following settings will not be re­set:

– Language

– Time of day

– Date

48

Showroom program (Demo mode)

Do not activate this setting for domes­tic use.

The coffee system can be presented in
Miele Showrooms of retail stores with
the Showroom program function. The
lighting will come on, but drinks cannot
be dispensed and other actions cannot
be carried out.

If you activate the Demo mode, you
cannot turn the appliance off with the
On / Off button .

Settings

49

Cleaning and care

 Risk to health due to inadequate cleaning.

Heat and moisture inside the coffee machine can cause coffee residues to be­come moldy and/or milk residues to go off and pose a risk to health.

Carefully clean the coffee machine regularly.

Overview

Recommended frequency What do I have to clean / maintain?

Daily

(at the end of the day)

Once a week
(more often if heavily soiled)

Once a month Lubricate the cap on the main dispenser connector

When prompted Milk pipework (with the original Miele cleaning agent for milk

Milk flask and lid

Water tank

Waste unit

Drip tray and drip tray cover

Main dispenser

Sensor cover

Clean the milk valve with the cleaning brush

Interior

Small drip tray inside the machine door

Brew unit

Front of the machine (especially immediately after descaling)

Coffee bean container

pipework)

Brew unit (degrease with the cleaning tablets)

Descaling the machine

50

Cleaning and care

Clean by hand or in dish­washer

The following must be cleaned by hand
only:

– Main dispenser cover

– Brew unit

– Coffee bean container and the coffee

bean container lid

– Service cover

The maximum temperature of the
dishwashing program selected must
not exceed 130°F (55°C).

Contact with natural dyes, such as
those found in carrots, tomatoes, and
ketchup, may discolor the plastic
parts in the dishwasher. This discol­oration does not affect the stability of
the parts.

The following parts are dishwasher-
safe:

– Drip tray with grille

– Drip tray cover

 Danger of burning and scalding

on hot components or by hot liquids.
Components can become very hot

during operation. Touching hot com­ponents can cause burning. The liq­uids and steam dispensed are very
hot and can cause scalding.

Keep away from the area underneath
the dispensers when hot liquids and
steam are being dispensed.

Always allow the coffee machine to
cool down before cleaning it.

Please be aware that water in the
drip tray can also be very hot.

 Risk of damage due to moisture

ingress.
The steam from a steam cleaning ap-

pliance could reach electrical com­ponents and cause a short circuit.

Do not use a steam cleaner to clean
the coffee machine.

It is important to clean the appliance
regularly, as the used coffee grounds
will soon go moldy. Milk residues can
go off and can block the milk pipe.

– Water container

– Waste unit

– Main dispenser (without stainless

steel cover)

– Milk flask with lid

– Drip catcher

The cap of the main dispenser con­nector is lubricated with silicone
grease.

Take care not to get it on your
clothes when removing or replacing
the containers or other components.

51

Cleaning and care

All external surfaces are susceptible
to scratching. Scratches on glass
surfaces could even cause a break­age. Contact with unsuitable clean­ing agents can discolor the external
surfaces. Wipe up any spillages or
splashes of descaling agent immedi­ately.

To better maintain your appliance
avoid the following:

– Cleaning products containing soda,

ammonia, acid, or chloride

– Cleaners containing solvents

– Lime removers

– Stainless steel cleaners

– dishwasher detergent,

– Oven cleaners

– Abrasive cleaning agents, e.g. pow-

der cleaners and cream cleaners

– Scouring pads, such as pot scrub-

bers and brushes, or used sponges
that still contain abrasive cleanser
residue

– Eraser sponges

– Metal scrapers

Glass cleaners may be used to clean
the exterior. However do not allow
them to sit or "puddle", this can cause
damage to the surface.

Remove the cleaner promptly.

52

Drip tray

 Burn hazard!

If the rinsing process has just fin­ished, wait a few minutes before re­moving the drip tray as the water
used for rinsing will run out of the
coffee dispensers.

Clean the drip tray every day to pre­vent unpleasant odors and mildew.

A prompt will appear in the display
when the drip tray is full and needs to
be emptied. Remove the tray and
empty it at the latest when this prompt
appears.

Cleaning and care

 Clean the contacts (metal plates) and

the space between them carefully
and dry them thoroughly.

Only clean and dry contacts can
sense whether the drip tray is full.
Check this area once a week.

 Clean the space under the drip tray.
 Push the drip tray back into the cof-

fee system.

 Open the machine front and carefully

remove the drip tray from the ma­chine.

The grid in the drip tray prevents the
water from spilling out of the tray
when it is being carried.

 Clean the drip tray and the grid with

hot water and liquid dish soap or in
the dishwasher and dry with a cloth.

Make sure the drip tray has been
pushed into its niche as far as it will
go.

53

Cleaning and care

Drip tray cover

 Remove the drip tray cover.
 The drip tray cover can be cleaned in

the dishwasher or by hand using
warm water and liquid dish soap.

 Dry the drip tray cover thoroughly.

 Refit the cover on the drip tray mak-

ing sure it sits flush at the front.

Water tank

Change the water every day to prevent
a build-up of bacteria.

Make sure that the valve, the under­side of the water tank and the sur­face the water tank sits on are clean.
Otherwise the water tank will not sit
correctly.

 The water tank can be cleaned in the

dishwasher or by hand using warm
water and liquid dish soap. After
cleaning, dry the water tank.

54

 Clean the surface the water tank sits

on, particularly the slots, carefully.

Cleaning and care

Waste unit

After a certain period of time a reminder
to empty the waste unit will appear in
the display. The waste unit must be
cleaned when this message appears.
However, it is better to clean the waste
unit every day to prevent a build-up of
bacteria.. There will probably also be
water in the waste unit left over from the
rinsing process. Clean the waste unit
daily.

The waste unit usually also contains
residual water from the rinsing proce­dure.

 The waste unit can be cleaned in the

dishwasher or by hand using warm
water and liquid dish soap. After
cleaning, dry the waste unit.

 Also thoroughly clean the now acces-

sible area in the machine where the
waste unit sits.

Main dispenser

Clean all parts of the main dispenser
except for the stainless steel cover in
the dishwasher at least once a week.
This is the best way to remove coffee
deposits effectively.

Clean the main dispenser cover by
hand only using warm water and liquid
dish soap.

 Push the main dispenser down com-

pletely  and remove the stainless
steel cover by pulling it off towards
you .

 Press the catch upwards , grasp

the dispensing unit by the handle,
and pull it forwards and off .

55

Cleaning and care

 Hold the dispenser at the sides and

pull it forwards to release it.

Tip: Place the dispenser upright in the
top basket of the dishwasher. Lay the
adapters and dispenser nozzles in the
cutlery tray.

 Turn upper connecting piece  and

pull it upwards to remove it. Remove
lower connecting piece  in the
same way.

 Pull off the dispenser nozzles .

The Y-piece connector must not be
removed.

 Clean all parts thoroughly.

56

 Clean the surfaces of the main dis-

penser with a damp cloth.

 Reassemble the dispensing unit in

the reverse order. Make sure that up­per adapter  clicks into position.
Press the dispenser nozzles  firmly
onto the dispensing unit.

 Replace the dispensing unit in the

main dispenser.

 Put the cover back into place.

Cleaning and care

Maintenance of the milk valve

The milk valve should be cleaned once
a week to ensure good quality milk
froth.

 Tap.
 With the arrow key , select Mainte-

nance. Then tap OK.

 Select Condition milk valve and tap OK.

The milk valve will move into the main­tenance position.

Important! Before confirming Leave

maintenance position with OK, you

must remove the cleaning brush.
Otherwise the coffee system will be
damaged.

 Insert the brush in the milk valve and

move it back and forth.

 TapOK.

The milk valve will move into the correct
position and the milk pipework will be
rinsed through.

57

Cleaning and care

Milk flask with lid

Soiling can lead to machine malfunc­tions.

It is important to keep the neck and
flange of the milk flask clean (while
filling it and carrying it).

 Clean the milk flask holder on the

coffee system with a damp cloth.

 The milk flask (glass) can be cleaned

in the dishwasher or by hand using
warm water and liquid dish soap. Dry
the milk flask with a soft cloth after
cleaning.

Before you lay the milk flask lid in the dishwasher:

Taking apart the milk flask lid and cleaning it with the cleaning brush

Milk fat can deposit in the milk flask lid.
When this happens, milk will spray
when milk froth is made.

 Pull the milk intake tube from the

milk flask lid. Make sure that you re­move the seal , as well.

 Clean both under running water.

Insert the cleaning brush supplied
into the stainless steel tube and move
it back and forth until all milk deposits
have been removed.

 Rinse the milk pipework in the lid un-

der running water.

If, when doing this, no water runs out of
the milk pipework ,

 take apart the milk flask lid and clean

it with the cleaning brush provided.

58

 Also use the cleaning brush to clean

the milk pipework in the lid from the
top and bottom.

To reassemble the lid:

 First insert the seal into the lid.

Cleaning and care

Coffee bean container

 Remove the bean container from the

appliance and lift the lid backwards
and off.

 Clean the bean container and the lid

by hand with warm water and a little
liquid dish soap. Then dry them both.

 Push the lid back on and place the

bean container back in the appliance.

Make sure that you do not insert the
slanted end of the stainless steel
tube into the seal. This will damage
the seal.

 Insert the milk intake tube into the

seal.

59

Cleaning and care

Interior and machine front

 First take out all removable parts and

then clean the interior and the ma­chine front with a mild solution of hot
water and liquid dish soap.

Tip: Use your vacuum cleaner to re­move dry coffee grounds.

A small drip catcher is located inside
the front of the machine at the bottom.

 Remove the drip catcher and clean it

in the dishwasher or by hand using
warm water and liquid dish soap.

Main dispenser connector

The part which connects the brew unit
and the main dispenser is located on
the inside of the machine front.

 Clean this connection regularly with a

damp cloth, taking care not to wipe
the grease off the cap.

 Lubricate the cap at least once a

month with the silicone grease sup­plied.

After cleaning, remember to place
the drip tray in the coffee system
again.

60

Cleaning and care

Brew unit

Remove the brew unit and wash by hand

Clean the brew unit by hand only un­der warm running water. Do not use
dish soap or any other cleaning
agent. The moving parts of the brew
unit are greased. Cleaning agents
would damage the brew unit.

You can remove the brew unit for clean­ing.
Clean it once a week.

 Open the appliance door.
 Remove the water container, waste

unit and the ground coffee chute
cover.

When the brew unit has been pulled
out, do not alter the position of the
brew unit handle. This would cause
the brew unit to be out of alignment
and it would not fit back into the cof­fee machine.

 Clean the brew unit by hand under

hot running water without using de-

tergent or liquid dish soap.

 Wipe any remaining coffee off the two

filters. One filter is located in the fun­nel and the other to the left of the
funnel.

 Press the button on the end of the

handle of the brew unit  and while
doing so turn the handle counter­clockwise .

 Press the catch in front of the brew

unit  downwards, and pull the brew
unit out carefully.

If you cannot remove the brew unit or
can only do so with difficulty, the brew
unit is not in the correct position (See
“Frequently asked questions”).

 Dry the funnel to prevent ground cof-

fee sticking to it the next time a cof­fee is made.

 Clean the inside of the coffee ma-

chine. Use your vacuum cleaner to
remove dry coffee grounds.

To put the brew unit into place again:
 Proceed in reverse order: push the

brew unit into the coffee machine,
making sure it is straight.

61

Cleaning and care

 Press the button on the end of the

handle of the brew unit  and while
doing so turn the handle clockwise

.

 Close the appliance door.

Maintenance programs

The coffee machine has the following
maintenance programs:

– Rinsing the appliance

– Rinsing the milk pipe

– Cleaning the milk pipe

– Degreasing the brew unit

– Descaling the appliance

Carry out the relevant maintenance pro­gram when the prompt to do so ap­pears in the display. You can also start
maintenance programs at any time so
that the coffee machine does not
prompt mandatory cleaning at an in­convenient time.

Please note that each maintenance
program must be carried through to
the end and cannot be canceled.

62

Accessing the “Maintenance” menu

 Tap .
 With the arrow key , select Mainte-

nance. Then tap OK.

Now you can select a maintenance pro­gram.

Cleaning and care

Rinsing the coffee system

You can rinse the coffee system
pipework manually.

After a coffee has been dispensed, the
machine is rinsed before it turns off.
This removes any residual coffee
grounds.

 Tap .
 Tap the arrow key  repeatedly until

Maintenance is highlighted. Then tap

OK.

 Use the arrow keys to highlight Rinse

appliance. Then tap OK.

The piping will now be rinsed through.

Rinsing the milk pipework

Milk residue can clog up the milk
pipework. If you have made a drink with
milk, the coffee system will rinse the
milk pipework automatically after a few
minutes.

You can also rinse the milk pipework
manually.

Tip: Place a suitable container under
the main dispenser.

 Tap .
 Tap the arrow key  repeatedly until

Maintenance is highlighted. Then tap

OK.

 Select Rinse milk pipework and tap OK.

The milk pipework will now be rinsed
through. The water used for rinsing
process will run out of the main dis­penser.

63

Cleaning and care

Cleaning the milk pipework

The milk pipework must be cleaned ap­proximately once a week.
The coffee machine will remind you to
do this. Three days before the milk
pipework must be cleaned, Days until

"Clean milk pipework": appears in the dis-

play. The coffee machine shows the
number of days remaining until the milk
pipework must be cleaned.

 Confirm the message with OK.

When the number of days remaining
reaches 0, Clean milk pipework will appear
in the display. You cannot make drinks
with milk until cleaning has been carried
out.

You can now only dispense espresso,
coffee, lungo coffee and hot water. You
will only be able to make drinks with
milk once the milk pipework has been
cleaned.

 Confirm the message with OK.

Perform “Clean milk pipework”

The cleaning process cannot be can­celed once it has started. The
process has to be completed
through to the end.

The maintenance program Clean milk

pipework lasts about 15minutes.

 Tap.
 Tap the arrow key  repeatedly until

Maintenance is highlighted. Then tap

OK.

 Use the arrow keys to highlight Clean

milk pipework. Then tap OK.

The process will start and various mes­sages will appear in the display.

 Follow the instructions in the display.
When Fill the water container with cleaning

agent and lukewarm water up to the clean­ing symbol  and replace appears in the

display, proceed as follows.

64

Cleaning and care

Making a cleaning solution

We recommend using the Miele milk
pipework cleaning agent for cleaning
the milk pipework.
This has been specially developed for
use with Miele coffee machines and
prevents subsequent damage.

It is available from Miele dealers, Miele
Service or www.mielestore.com

 Add one package of the milk

pipework cleaning agent to the water
container.

When the display prompts you to do so:
 Remove the water container and

rinse it carefully with clean water.
Make sure that no cleaning agent is
left in the water container. Fill the wa­ter container with fresh tap water and
place it back in the machine.

The cleaning process is finished when

Program finished appears in the display.

 Fill the water container to the 

mark with lukewarm water and stir
the solution.

Please adhere to the mixing ratio. It
is important that you do not fill the
water container with enough water,
otherwise cleaning will be incom­plete.

 Place the water container back into

the coffee machine and close the
front.

 Follow the instructions in the display.

65

Cleaning and care

Degreasing the brew unit

Depending on the natural oil content of
the coffee used, the brew unit can be­come blocked quite quickly. It must be
degreased regularly in order to ensure
aromatic coffee and trouble-free opera­tion of the coffee machine.

For optimum cleaning we recommend
Miele cleaning tablets. These cleaning
tablets are specially designed for Miele
built-in coffee machines and will protect
your machine from subsequent dam­age.
They are available from the Miele Web­store, Miele Service or from your Miele
dealer.

The “Degrease brew unit” maintenance
program lasts about 11minutes.

After 200 portions have been dis­pensed, Degrease the brew unit will ap­pear in the display.

 TapOK.

 TapOK.
 Follow the instructions in the display.

When Place a cleaning tablet in the ground

coffee chute and close appears in the dis-

play:

 Remove the coffee chute cover and

open the lid of the coffee chute.

 Drop a cleaning tablet into the ground

coffee chute.

 Close the lid, replace the coffee chute

cover and close the machine front.

This message will be displayed until
the cleaning program has been carried
out.

Performing “Degrease brew unit”

 Turn the coffee system off with the

On / Off  button.

 Tap .
 With the arrow key , select Mainte-

nance. Then tap OK.

 Select Degrease the brew unit and tap

OK.

The cleaning process cannot be can­celled once it has started. The process
has to be carried through to the end.

66

 Follow the instructions given in the

display.

If Program finished appears in the display:
 TapOK.

The brew unit has now been cleaned.

Descaling the appliance

Important! When descaling the appli­ance, cover delicate surfaces and
natural flooring to prevent damage
from splashes of descaling solution.

Ensure that any splashes of descal­ing solution are wiped up immedi­ately.

Lime scale builds up in the coffee sys­tem through use. How often the appli­ance needs to be descaled will depend
on the water hardness level in your
area. It should be descaled regularly to
ensure that it functions correctly.

The appliance will guide you through
the descaling process. Various mes­sages will appear in the display, e.g.
you will be prompted to empty the drip
tray or fill the water reservoir.

The descaling process is required and
takes approx.20minutes.

The coffee machine prompts you in the
display when it needs to be descaled.

No. of uses until appliance needs descaling:
50 will appear in the display. The re-

maining number of drinks that can be
made before descaling will show in the
display after each drink.

 Confirm the message with OK.

When the number of remaining portions
reaches0, the coffee machine will lock
out.

You can switch the coffee machine off if
you do not want to carry out the descal­ing program at this point. You cannot
make any drinks until the machine has
been descaled.

Descaling following display re­minder

Descale the appliance appears in the dis-

play.

The descaling process cannot be can­celled once you have tapped “OK.”
The process has to be completed
through to the end.

 TapOK.

The process will start.
 Follow the instructions in the display.
When Fill the water container with descaling

agent and lukewarm water up to the descal­ing symbol  and place in appliance ap-

pears in the display, proceed as fol­lows.

Preparing the descaling solution

We recommend using Miele descaling
tablets for optimum results.
These have been specially developed
for use with Miele coffee machines and
prevent subsequent damage.

Other descaling agents, which con­tain other acids besides citric acid
and/or other undesirable substances,
such as chlorides for example, could
damage the coffee machine. More­over, the descaling effect required
may not be guaranteed if the descal­ing solution is not of the appropriate
concentration.

Miele descaling tablets are available to
order via the Miele Webstore, from
Miele Service or from your Miele dealer.

67

Descaling the appliance

You will need two descaling tablets.

 Fill the water tank to the  mark with

lukewarm water.

 Drop two descaling tablets in the wa-

ter.

Follow the instructions for the mixing
ratio carefully. It is important that you
do not fill the water tank with too
much or too little water. Otherwise
the descaling process will be can­celled prematurely.

Performing a descale

 Replace the water tank in the coffee

system and close the front.

 Follow the instructions given in the

display.

When Rinse the water container and fill with

fresh tap water up to the descaling symbol
 appears in the display:

 Carefully rinse the water tank with

clean water. Ensure that no descaling
solution residue remains in the water
tank. Fill the water tank to the 
mark with fresh tap water.

The cleaning process is complete when
rinsing has finished.

 TapOK.

The coffee system has now been
descaled and can be used for making
drinks again.

After descaling the machine carefully,
rinse the water tank and the drip tray to
remove all traces of descaling agent.

68

To protect the machine and sur­rounding surfaces from damage,
make sure you wipe up any spillages
or splashes of descaling agent im­mediately.

Descaling when not prompted by a message

 Tap .
 Select Maintenance and tap OK.
 Select Descale the appliance.

The descaling process cannot be can­celled once you have tapped “OK.”
The process has to be completed
through to the end.

 TapOK.

The descaling process will begin.

Descaling the appliance

69

Frequently Asked Questions

Most problems that occur during daily use can be easily corrected. With the help
of the following guide, you will be able to find the causes of problems and rectify
them. However, please note:

 Important! Never open the casing of the appliance.

Repairs and other work by unqualified persons could be dangerous. The manu­facturer cannot be held responsible for unauthorized work.

Repairs to electrical appliances should only be carried out by a suitably quali­fied person in accordance with local and national safety regulations.

If you cannot remedy the problem yourself, please contact Miele.

Messages in the display

Error messages must be confirmed withOK, otherwise the message may reap­pear in the display even though the problem has been remedied.

To address the fault, follow the instructions on the display.

If the error message appears in the display again, contact Miele Technical Service.

Problem Possible cause and solution

F1, F2, F3, F4,
F80, F81, F82, F83

F74, F77
F225, F226
F235, F236

There is an internal fault.
 Turn the machine off with the On / Off  button.

Wait for 1 hour before turning it back on again.

There is an internal fault.
 Turn the machine off with the On / Off  button.

Wait for 2 minutes before turning it back on again.

70

Frequently Asked Questions

Problem Possible cause and solution

F73 or

Check the brew unit

The brew unit cannot be positioned correctly, or it is
dirty and the coffee cannot be processed.

 Check whether you can remove the brew unit (see

“Cleaning and care - Brew unit”).

 If you can remove the brew unit, clean it (see

“Cleaning and care – Brew unit”).

 Push the coffee ejector of the brew unit into the

correct position (see image).

 Push the waste unit and the water tank back in the

machine. Do not insert the brew unit. Close the
door and switch the machine on with the On / Off
 button.

This will initialize the brew unit motor and put in back
into the start position.

 When Insert the brew unit appears in the display,

open the door and put all the parts back in the
machine. Then close the door.

If the brew unit cannot be removed:
 Turn the machine off with the On / Off  button.

Wait for 2 minutes before turning it back on again.

71

Frequently Asked Questions

Problem Possible cause and solution

Too much ground coffee There is too much ground coffee in the coffee chute.

If more than one level scoop of ground coffee is
added to the coffee chute, the brew unit cannot
process the coffee. The ground coffee will be directed
into the waste unit and the fault message will appear
in the display.

 Turn the machine off with the On / Off  button.
 Remove and clean the brew unit (see “Cleaning

and care – Brew unit”).

 Remove the ground coffee inside the coffee sys-

tem, e.g. with a vacuum cleaner.

 Use the coffee scoop supplied to add ground cof-

fee to the ground coffee chute. Add only one por­tion of ground coffee to the chute.

Push the water container in
until it engages

The water tank is not sitting properly in the appliance.
 Remove the water tank and replace it.

This fault message also appears if the water tank was
not correctly filled and fitted for descaling.

 Fill the water tank to the descaling  marking and

restart the descaling program.

72

Frequently Asked Questions

Unusual performance of the coffee system

Problem Possible cause and solution

The display remains
dark when the coffee
system is turned on us­ing the On / Off  but­ton.

The lighting remains off
after the coffee ma­chine has been
switched on.

The coffee machine
turns off suddenly.

The coffee system is
turned on. The lighting
turns off suddenly.

The sensors do not re­act to touch.
The appliance cannot
be operated.

The On / Off  button was not touched for long
enough.

 Tap the On / Off  button and keep it pressed for

at least 3 seconds.

The plug is not properly plugged into the electrical
outlet.

 Insert the plug into the electrical outlet.

The fuse has tripped because the coffee system, volt­age or another appliance is defective.

 Reinsert the plug..
 Contact a qualified electrician or Miele Service for

assistance.

The lighting has been switched off.
 Switch the lighting on (see “Lighting” in the “Set-

tings” chapter).

The lighting is faulty.
 Contact Technical Service.

The switch-off time programmed using the timer has
been reached.

 If required, you can select a new switch-off time

(see “Settings – Timer”).

The plug is not properly plugged into the electrical
outlet.

 Insert the plug into the outlet.

This is not a fault. The lighting turns off approximately
10 minutes after the coffee system was last used.

There is an internal fault.
 Open the appliance door.

The process currently running will be stopped.
 Disconnect the electrical supply by switching off at

the wall outlet and unplugging, or tripping the
breaker.

73

Frequently Asked Questions

Problem Possible cause and solution

The coffee system does
not switch itself on, al­though the timer setting

Turn on at has been acti-

vated.

The display is hard to
see or not legible.

Push the water container in
until it engages appears

after activation even
though the container is
filled and fitted in the
machine.
The appliance does not
rinse.

Empty the drip tray ap-

pears in the display,
even though the drip
tray is empty.

The system lock feature has been activated.
 You need to deactivate the system lock (see “Set-

tings - System lock”).

A day of the week has not been selected.
 Check the timer settings and change them if re-

quired (see “Settings - Timer”).

The machine was not used after being switched on
automatically three times in succession.

 Switch the machine on and dispense a drink.

The display brightness has been set too low.
 Change this setting (see “Settings”).

The coffee system needs to be descaled.
 Turn the coffee system off with the On / Off  but-

ton. Wait approx. 1 hour.

 Then switch the machine on again. As soon as

PreHeating appears in the display, tap  and se-

lect Descale the appliance.

 Descale the coffee system. You may need to re-

peat the descaling process.

The drip tray is not positioned correctly in the ma­chine.

 Push the drip tray in as far as it will go.

The drip tray sensing mechanism is not working. The
contacts are soiled.

74

 Clean the contacts and dry them thoroughly (see

“Cleaning and care - Drip tray”).

Frequently Asked Questions

Problem Possible cause and solution

The machine door will
not close.

The door is difficult to
open and close.

The coffee machine
does not rinse itself
when turned on.

The containers are not pushed all the way in.
 Check the containers.

The door hinges are not correctly aligned.
 Adjust the door hinges (see “Installation - Adjust-

ing the door hinges”).

The cap of the main dispenser connector is not suffi­ciently greased. The silicone cap gets jammed in the
brew unit.

 Check the silicone cap for damage. Repalce the

cap with the provided spare part if necessary.

 Lubricate the cap with the included silicone

grease.

Grease the cap of the main dispenser connector reg­ularly, at least once a month.

This is not a fault.
If the coffee machine is already at operating tempera­ture, rinsing will not take place when the appliance is
switched on.

75

Frequently Asked Questions

Problem Possible cause and solution

During rinsing, no or
considerably less rins­ing water than usual
comes out of the main
dispenser.
No or considerably less
coffee than usual
comes out of the main
dispenser. The displays
and preparation noises
are unchanged.
The waste unit contains
considerably more “cof­fee water.”

The descaling program
was started uninten­tionally.

The main dispenser is not correctly mounted.
 Make sure the main dispenser has been assem-

bled as described (see “Cleaning and care – Main
dispenser”).

The cap is no longer sitting firmly on the main dis­penser connector (see “Guide to the appliance”).

 Check the cap of the main dispenser connector.

Grease the cap with the included silicone grease.

The cap of the main dispenser connector is damaged
or missing.

 Replace the cap with the provided spare part.
 Lubricate the cap with the included silicone

grease.

The descaling program cannot be stopped once the
OK button has been tapped.
Descaling must be continued through to completion.
This is a safety precaution to make sure the machine
is descaled correctly. This is important for the
longevity and functional efficiency of your coffee sys­tem.

Loud noises are heard
during the descaling
program.

The display lights up
but the coffee system
does not heat up and no
drinks are made.

76

 Descale the coffee system (see “Descaling”).

This is not a fault.
These noises occur when water is flushed through
the machine at a high pressure.

The Demo mode of the coffee system has been acti­vated.

 Deactivate the Demo mode (see “Settings - Demo

mode”).

Frequently Asked Questions

Unsatisfactory results

Problem Possible cause and solution

The coffee is not hot
enough.

Heating-up is taking
longer. The amount of
water is no longer cor­rect and the coffee ma­chine is not performing
properly. Coffee flows
into the cup very slowly.

Coffee does not flow
evenly from both dis­pensers. Milk sprays
occasionally during
preparation.

The coffee grinder
makes a louder noise
than usual.

The coffee flows too
quickly into the cup.

The cup has not been pre-heated.
The smaller the cup and the thicker its walls, the more
important it is to pre-heat it.

 Pre-heat the cup with hot water, for example.

The brewing temperature is set too low.
 Set a higher brewing temperature.

The filters in the brew unit are blocked.

 Remove the brew unit and clean it by hand.
 Degrease the brew unit.

The coffee machine needs to be descaled.
 Descale the coffee machine.

Coffee deposits in the main dispenser prevent the
dispensing of the drinks.

 Disassemble the main dispenser and clean the

parts – with the exception of the stainless steel
cover – in the dishwasher (see “Cleaning and care
– Main dispenser”).
This cleaning should be performed once a week.

The coffee bean container has become empty during
the grinding process.

 Fill the coffee bean container with fresh beans.

There may be foreign objects such as plastic or
stones in amongst the coffee beans.

 Switch the coffee machine off immediately. Con-

tact the Technical Service department.

The grind level is too coarse.
 Set the grinder to a finer setting (see “Setting the

coffee grinder”).

77

Frequently Asked Questions

Problem Possible cause and solution

The coffee trickles too
slowly into the cup.

The crema on the cof­fee or espresso is not
as it should be.

The grind level is too fine.
 Set the grinder to a coarser setting (see “Grinder

setting”).

The grinder setting is not correct.
 Set the grinder to a finer or coarser setting.

The brew temperature is too high for the type of cof­fee being used.

 Set a lower brewing temperature.

The coffee beans are no longer fresh.
 Add fresh beans to the coffee bean container.

78

Frequently Asked Questions

Problems when making drinks with milk

Problem Possible cause and solution

The milk sprays during
dispensing and hissing
noises can be heard.
Even though milk froth
should be prepared,
only hot milk emerges
from the main dis­penser.

Fill and insert milk container

appears in the display
even though the milk
flask has been filled and
inserted in the machine.

The milk temperature is too high. Good milk froth can
only be achieved when cold milk (below 50°F/10°C) is
used.

 Check the temperature in the milk flask.

The milk flask has not be inserted properly so that not
only milk, but also air is suctioned in.

 Push in the milk flask to the limit stop.

The main dispenser is not correctly mounted.
 Check whether the main dispenser is correctly as-

sembled.

The milk pipework in the milk flask lid is dirty.
 Taking apart the milk flask lid and cleaning it with

the cleaning brush (See “Cleaning and care – Milk
flask”).

 Clean the main dispenser and the milk valve with

the cleaning brush (see “Main dispenser” and
“Maintaining the milk valve”).

The elbow connector is blocked and must be ex­changed.

 Exchange the elbow connector (see “Exchanging

the elbow connector”).

The milk flask lid could be dirty. Therefore, the sens­ing mechanism does not function correctly.

 Clean the cover and the milk flask thoroughly. Dis-

assemble the cover and clean it with the included
cleaning brush (see “Cleaning and care – Milk flask
with cover”).

79

Frequently Asked Questions

Exchanging the elbow connec­tor

If you can prepare only hot milk instead
of milk froth, check the following first:

– Is the milk in the milk flask cold

(<50°F / 10°C)?

– Have the main dispenser and milk

flask lid been cleaned carefully?

– Is the main dispenser correctly

mounted?

If you still cannot prepare milk froth, fol­low the steps described to exchange
the elbow connector.

You need the elbow connector that was
provided as a spare part.

Do not use a needle or similar imple­ment. This would damage the com­ponents.

 First release air intake tube  from

the opening  Then pull off the el­bow connector .

 Pull both tubes out of the elbow con-

nector.

 Use the cleaning brush supplied to

clean air intake tube  under running
water. “Blowing through” can help to
dislodge blockages.

 Insert the brush in milk tube . Move

the brush back and forth as far as
possible until all milk deposits have
been removed.

 Open the service cover on the back

of the appliance door.

80

 Now take the new elbow connector

(you can throw away the old elbow
connector in the household trash).

 Push the tubes back into the elbow

connector and replace this in the ma­chine. Make sure that the land on the
elbow connector is pointing down­wards.

 Re-insert the air intake tube into the

opening .

 Replace the service cap and close

the door.

Frequently Asked Questions

81

Technical Service

After sales service

In the event of a fault that you cannot
correct yourself, please contact

– Your Miele dealer

or

– Miele Technical Service

The telephone number for Miele is
listed at the back of these instructions.

Customer service requires the model
and serial number of your coffee ma­chine.
This information can be found on the
data plate:

Warranty

For more information, please refer to the
included warranty.

MieleCare (USA only)

MieleCare, our Extended Service Con-

tract program, gives you the assurance
of knowing that your appliance invest­ment is covered by 5 years of worry free
ownership.

MieleCare is the only Extended Service
Contract in the industry that guarantees
repairs by a Miele Authorized Service
Provider using genuine Miele parts.
Only genuine Miele parts installed by
factory trained professionals can guar­antee the safety, reliability, and
longevity of your Miele appliance.
Please note that unless expressly ap­proved in writing by Miele’s Service de­partment, Extended Service Contracts
offered by other providers for Miele
products will not be recognized by
Miele. Our goal is to prevent unautho­rized (and untrained) service personnel
from working on your Miele products,
possibly doing further damage to them,
you and/or your home.

82

To learn more about MieleCare Ex­tended Service Contracts, please con­tact your appliance dealer or visit us
online at:
http://mieleusa.com

If the settings of the following functions
are altered from the factory default, en­ergy consumption will increase:

– Eco mode

– Lighting

– Time display

– Timer

Saving energy

83

Packaging material / Disposal of old machine

Disposal of your old appliance

Old electrical and electronic appliances
often still contain valuable materials.
However, they also contain harmful
substances that were essential for the
proper functioning and safe use of the
equipment. Handling these materials
improperly or disposing of them in your
household waste can be harmful to your
health and the environment. Therefore,
please do not dispose of your old appli­ance with regular household waste.

Old appliances may contain materials
that can be recycled. Please contact
your local recycling authority about the
possibility of recycling these materials.

Ensure the appliance presents no dan­ger to children while being stored for
disposal.

84

Electrical connection

Make sure that the power to the ma­chine is OFF before installing or per­forming maintenance or repairs. All
electrical work should be performed by
a qualified electrician in strict accor­dance with national and local safety
regulations. Installation, repairs and
other work by unqualified persons
could be dangerous.

Verify that the voltage, load and circuit
rating information found on the data
plate match the household electrical
supply. This data must match to pre­vent damage to the coffee system. If in
doubt, consult a licensed electrician.

The necessary connection information
is given on the data plate inside your
appliance.

The coffee system comes equipped
with a 6ft (1.8m) power cord with a
NEMA 5-15P molded plug for connec­tion to a 120V, 15A, 60Hz power sup­ply.

If there is any question concerning the
electrical connection of this appliance
to your power supply, please consult a
licensed electrician or contact Miele’s
Technical Service Department. See
back page for contact information.

WARNING:
THIS APPLIANCE MUST BE
GROUNDED

Do not connect the appliance to a
power inverter or directly to power pro­duced outside of the normal electrical
grid (i.e. direct solar or wind power
source).

Direct connection to such power
sources can cause power surges and
tripped breakers when the appliance is
turned on, and could damage the appli­ance.

Do not connect the appliance to energy
saving plugs or outlets. The reduction
of power to the appliance caused by
these devices will cause the appliance
to run hot and may damage it and/or
shorten its usable life.

85

Installation

Installation and combination options

The appliance is designed to be built into a tall unit.

86

Installation

It can also be combined with other Miele built-in appliances. If the coffee system is
to be built in above another appliance, there must be a full-width, closed shelf be­tween them.

87

Installation

Ventilation

Condensation water can damage the
coffee system or surrounding cabi­nets.

The specified ventilation cross-sec­tions absolutely must be observed.

Do not cover or block the ventilation
cross-sections.

Clean the ventilation cross-sections
on a regular basis.

Due to the heating of water, water
steam can condense inside the coffee
system and inside the door.

During installation, ensure there is suffi­cient ventilation at the rear of the appli­ance so that steam and warm air are
able to escape without hindrance.

The surrounding cabinets should be de­signed as follows:

– A ventilation gap of at least 1

5/8" (40mm) depth must be provided
behind the appliance for air to circu­late.

– The ventilation cross-sections in the

plinth, surrounding cabinets and
above the appliance must amount to

at least 31"2 (200cm2) to ensure that
air can circulate without obstruction.

Top ventilation cross-section

The ventilation cross section at the top
of the appliance can be constructed in
different ways:

– Air intake  occurs via the plinth at

the bottom of the appliance and the
air escapes at the top  at the rear
of the surrounding cabinets.

88

a

directly above the coffee system
with a ventilation grille (free airflow of

at least 31"2 (200cm2)

b

between the surrounding cabinets
and the ceiling

c

through a suspended ceiling

Installation

Installing the coffee machine

 Make sure that there is no power

supply to the machine during instal­lation. This also applies when unin­stalling!

The machine may only be operated
when installed and in an ambient
temperature range between +50°F
(10°C) to +100°F (38°C).

For installation, you will require two
hex keys in sizes 3 and 5.

To ensure the appliance door is flush
with the cabinetry front, a seal around
the building-in niche is needed or a
sealing strip must be adhered to the
coffee system.

Tip: It is helpful to place the coffee ma­chine somewhere at the same height as
the built-in niche. This will make it eas­ier to connect the machine to the elec­trical supply.

 Using the large hex key, unscrew all

four feet on the underside of the ap­pliance by about 3/4" (2 mm).

The feet can be unscrewed by up to
approx. 4" (10 mm).

 Connect the appliance to the electri-

cal supply.

 If there is not a seal at the front of the

building-in niche, adhere the Miele
sealing strips from the back (see pic­ture) before installing the coffee sys­tem.The sealing strips can be pur­chased from Miele.

Sealing strips are available from your
Miele dealer or from Miele.

Ensure the power cord does not get
damaged when pushing the appli­ance into the niche.

 Push the coffee machine all the way

into the built-in niche.

 Make sure the coffee machine is cen-

tered and straight in the built-in niche.
If this is not the case, align the ma­chine using the four feet.

89

Installation

Four M5 screws are supplied for align­ing and securing the appliance in the
built-in niche.

 Open the appliance door, and par-

tially tighten the side socket screws.

 Align the appliance by carefully un-

screwing the lower screws until the
appliance sits centrally in the niche.

 Tighten the two upper screws by

hand to secure the appliance to the
cabinet.

Adjusting the door hinges

If the machine door becomes difficult to
open or close after installation, you can
adjust the hinges to realign it:

 Tighten the screw  to align it flush

with the cabinet front.

 Tighten the screw  to align the door

horizontally and vertically.

90

9 Independence Way
Princeton, NJ 08540
Phone:
Fax:
www.mieleusa.com

U.S.A.

Miele, Inc.

National Headquarters

Please have the model and serial number
of your appliance available when
contacting Technical Service.

Canada

Importer
Miele Limited

Headquarters and Miele Centre

800-843-7231
609-419-4298

Technical Service & Support

Phone:
Fax:
[e-mail]

161 Four Valley Drive
Vaughan, ON L4K 4V8
www.miele.ca

800-999-1360
888-586-8056

Customer Care Centre

Phone:

[e-mail]

800-565-6435
905-532-2272

International Headquarters

Miele & Cie. KG
Carl-Miele-Straße 29
33332 Gütersloh
Germany

CVA 6401

en – US, CA

M.-Nr. 10 214 050 / 05