Miele CM6350OBSW User Manual

IE Garantee

ZA Garantee

IN Warranty

EXP Guarantee

M-Nr. 10 765 930

Guarantee IE

This guarantee for new appliances is offered as an extra benefit and does not affect your statutory rights relating to
the quality of any purchase or the way it was described. For further information on your statutory rights contact your
local authority Trading Standards Department or Citizens Advice Bureau:

I. Duration and start of guarantee

1. The guarantee is granted for the following period:

a) 24 months on domestic appliances, presuming proper use
b) 12 months on Professional machines and equipment, presuming proper use

2. The guarantee period commences with the date of purchase.

Work under guarantee and spares replaced under guarantee do not prolong the guarantee period.

II. Guarantee conditions

1. The machine is purchased from an authorised specialist retailer or directly from Miele in either an EU member
state, Switzerland or Norway, and is installed within one of these countries.

2. Proof of guarantee (invoice or completed guarantee form) is produced at the request of the service technician.

III. Guarantee content and scale

1. Machine defects are remedied free-of-charge within a reasonable period after notification by the consumer
either through repair or the replacement of the affected components. All travel costs, call-out charges, labour
and spares costs will be assumed by Miele Ireland. Replaced components or appliances become the property of
Miele Ireland.

2. This Guarantee contains our promise to repair or replace your product, subject to these conditions, and does not
apply to any other claims relating to the product or our service.

3. The provision of consumables and accessories is not covered by this agreement.

IV. Invalidation of guarantee

Faults and problems originating from the following are not covered by this guarantee:

1. Improper installation, e.g. non-compliance with relevant safety standards and written operating and installation
instructions

2. Improper use and operational demands, such as the use of unsuitable detergents or chemicals

3. A machine purchased in another EU member state, in Switzerland or Norway may not be suitable for use or may
be subject to restrictions on use on account of variant technical specifications

4. External factors such as damage caused through transportation, impact and jolting, inclement environmental
conditions or natural phenomena

5. Repairs or modifications not performed by service agents trained and authorised by Miele Ireland

6. The use of non-genuine Miele Spare parts or accessories which have not been authorised by Miele

7. Parts subject to wear and tear, such as light bulbs, etc.

8. Defects resulting from fluctuations in power supply conditions which exceed the tolerances stated by the
manufacturer

9. Failure to perform cleaning and care work in compliance with the operating instructions

V. Data protection

Personal data will only be used to fulfil commitments pursuant to processing guarantee claims in full compliance with
data protection legislation.

Guarantor details:

Miele Ireland Limited
2024 Bianconi Avenue
Citywest Business Campus
Dublin 24

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GUARANTEE
REGISTRATION CARD IE

Customer's Name and Address

Model No.

Name

Serial No. of machine:

Address

This registration
card is only valid
within the Republic
of Ireland and
Northern Ireland!

Please tick this box if you
do not wish Miele to advise
you of further products,
services and special offers.

Postcode

Tel. No.

Date of purchase

Customer Signature

Local Retailer’s Name and Address

Info - Coupon

Please send me the following information free of
charge and without obligation
(Tick the items you are interested in):

Miele-washing machines, tumble dryers
and rotary irons
Miele-dishwashers

Miele-vacuum cleaners

Miele built in appliances (ovens, microwave ovens,
hobs, cooker hoods, refrigerators and freezers,
dishwashers, washing machines and tumble dryers)

Miele-Professional for commercial use:

Washing, Drying and Ironing in commercial laundries

Dishwashing in catering establishments

Disinfecting and cleaning in hospitals,
clinics, laboratories and surgeries

Miele Ireland Limited

2024 Bianconi Avenue
Citywest Business Campus

Dublin 24

Guarantee South Africa

Please read carefully the following conditions:

I. Conditions of guarantee

Miele (Pty) Ltd will guarantee equipment which:

1. Has been purchased from one of its authorized distributors or dealers or direct from Miele (Pty) Ltd.

2. Has been installed by an authorized service agent.

3. Is in the possession and use of the original purchaser. A resale of the appliance renders this guarantee void.

II. Extent of guarantee

1. Miele (Pty) Ltd, will replace free of charge, including labour costs etc., defective components resulting from poor
workmanship subject to the above conditions provided these are returned to Miele (Pty) Ltd or its authorised
dealer at the expense of the owner. These components then automatically become the property of Miele (Pty) Ltd.

2. The validity of any claim under the terms of this guarantee in respect of any defect covered by this guarantee is
subject to an inspection of the parts concerned at Miele (Pty) Ltd or its authorised dealer.

3. This guarantee will not cover any fault or defect caused by:

a) Faulty installation, viz. the failure to observe the official installation instructions.
b) Misuse of the appliance, e. g. the use of unsuitable detergents or lack of maintenance.
c) The deterioration of components subject to normal wear and tear, such as rubber items, fuses, etc.
d) Damage caused as the result of handling during transit, atmospheric conditions or from forces outside our

control, etc.

e) Repairs or modifications carried out by firms other than authorized Miele Service Agents or dealers.

4. Any other type of claim whatsover, whether in respect of nullification, depreciation, the replacement of the
appliance, financial recompense arising as the result of repairs carried out by a third party and claims in respect
of damaged laundry are absolutely excluded.

III. Terms of guarantee and notifications of claims

1. This guarantee is valid for 24 months.

The term commences from the date of delivery, which must be entered on the guarantee card by the Miele Service/
Sales Agent. Replacements made under the terms of the guarantee do not alter the terms of the guarantee.

2. The user must notify all claims to either the Miele Service Agent, or if the appliance was purchased direct, Miele
(Pty) Ltd, Bryanston.

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