Mercedes-benz A0009060607, A0009060407 User Manual
Mercedes-Benz Wallbox
Installation manual for
specialist electrical contractors
Important addresses
Contact
In case of technical questions, please contact your local Mercedes-Benz technical support.
Daimler AG
Mercedesstraße 137
70327 Stuttgart, Germany
This manual, in its entirety or in parts, must not be reproduced, stored electronically or otherwise transmitted electronically,
electrically, mechanically, optically, chemically, by photocopy or as an audio recording without express written permission.
Version 1.1, MB-IM-Wallbox-2017-03-06 Article No. 0301482_c
ii
Contents
Important addresses ii
Important information 1
Preface 1
About this manual 1
Safety notices in this manual 1
Safety notices on the device 2
General safety information 2
General product information 3
Notes regarding installation 4
Preparations, installation and
taking into operation 5
Introducing the product 5
Unpacking and components
included 5
Identifying your model variant 5
General requirements of the
installation site 6
Error detection and solutions 13
Disruptions to the operation of
the wallbox and solutions 13
Error codes and solutions 13
Setup and testing modes 16
Taking the product out of and
back into operation 20
Returning your wallbox 20
Appendix 21
Technical specifications 21
Scale drawings and dimensions 22
Contact chart Type 1/Type 2 23
Guidelines & Norms 24
CE certification and declaration
of compliance 24
Glossary & Definitions 25
Trademarks 25
Requirements for the power supply 7
Mechanical installation of the
mounting plate 7
Taking the wallbox into operation 12
Intellectual Property & Copyright 25
Disposal advice 26
Mains Connection Schemes 27
Mercedes-Benz Wallbox
iii
iv
Important information
Preface
This manual describes the mechanical and electrical installation of the Mercedes-Benz Wallbox. The working steps described
in this manual must only be carried out by qualified specialist personnel (mechanical installation) and qualified specialist electrical contractors (electrical installation), who, on the basis of their specialist training, knowledge and experience as well as
their knowledge of the relevant regulations, can assess and carry out the working steps described in this installation manual
and recognize potential hazards.
The model variants of the Mercedes-Benz Wallbox can be identified by the product labels on the wallbox. These labels state
the Mercedes-Benz product identification number (exterior underside) as well as the ABL model number (interior electronic
components cover), but are identical regarding technical specifications. Always make sure before installation that your model
variant is the one described in this installation manual!
The following wallbox model variants are described in this manual:
Mercedes-Benz product identification number ABL model number
A0009060407 3W11M1
A0009060607 3W22M3
About this manual
This manual is included with the Mercedes-Benz Wallbox and documents the steps and settings required for installing the
wallbox, taking it into operation as well as for resolving malfunctions during operation. For quick and easy reference, certain
sections of this manual are specially formatted.
• Descriptions listing equally valid options (as is the case here) are indicated by bullet points.
• Descriptions that describe performing a function are shown in the form of numerical lists indicating the order of the indi-
vidual working steps.
Please make sure you read this manual carefully and ensure in particular that you follow all safety notices given in this manual.
All measurements in this manual are in millimeters. Where necessary, the scale is indicated for different illustrations.
Please note that all technical details, specifications and design characteristics of the product may be changed without prior
notice.
Safety notices in this manual
In particular, the warnings and safety measures in this manual that are marked as follows must be adhered to. The symbols
carry the following meanings:
DANGER!
Sections marked with this symbol draw attention to electrical voltages that represent a danger to life and limb: Actions
contrary to these safety notices may lead to severe injury and death. Actions marked with this symbol must not be carried
out under any circumstances.
CAUTION!
Sections marked with this symbol draw attention to further hazards that may lead to damage to the wallbox itself or to
other electric devices. Actions marked with this symbol must be carried out with special care.
Mercedes-Benz Wallbox | Important information
1
PLEASE NOTE!
Sections marked with this symbol draw attention to further important information and special features that are necessary
for the reliable operation of the device. Actions marked with this symbol should be carried out as required.
Safety notices on the device
Further operational and safety notices are provided on the label on the right side of the housing and on the cover of the electronic components inside the wallbox. These symbols carry the following meanings:
WARNING!
Please ensure that you first read the instruction manual included with the Mercedes-Benz Wallbox, especially before you
open the housing cover of your wallbox.
WARNING!
Please ensure that you first read the installation manual (this document) before you open the electronic components cover
inside the wallbox.
DANGER!
After opening the housing, dangerous voltages may be present on the inside of the wallbox as well as on components you
are able to touch.
General safety information
Please pay attention to the following points:
• Read this manual carefully.
• Heed all warnings.
• Follow all instructions.
• The Mercedes-Benz Wallbox is available with a range of country-specific specifications. Please use the identification on the
name plate located on the underside of the wallbox to check whether the wallbox has been approved to be installed and
operated in your country.
• The wallbox must be installed, connected and approved for operation according to local rules and regulations by a qualified
specialist electrical contractor.
• The wallbox does not contain a residual current circuit breaker (RCCB). It must be installed in the upstream power supply
and exclusive to the supply cable for the wallbox. All Mercedes-Benz Wallbox model variants described in this document
have integrated DC fault current protection for which an RCCB with Type A tripping characteristic is generally sufficient.
However, country-specific and local regulations must always be observed. These may prescribe an RCCB with a different
tripping characteristic (e.g. Type B).
• Please ensure that minimum clearances of 50 cm are kept on all sides of the wallbox during and after installation.
• Only use accessories intended and sold for the device by Mercedes-Benz.
• Do not operate this wallbox in close vicinity to running water or water jets: However, the Mercedes Benz Wallbox is suf-
ficiently protected against water splashes and sprays according to IP54 (model variant A0009060407) or IP44 (model
variant A0009060607).
• The Mercedes-Benz Wallbox must not be installed in areas subject to flooding.
• The Mercedes-Benz Wallbox must not be installed in explosive atmosphere areas (EX areas).
• The Mercedes-Benz Wallbox must not be covered with stickers or other objects or materials so that sufficient air circulation
is ensured at all times.
2
• No liquids, or objects or receptacles containing liquids, must be placed on the housing.
• Please note that additional overvoltage protection may be required depending on the connected vehicle and/or by national
regulations.
• Please note that, in some countries, a different tripping characteristic (e.g. Type B) for the upstream residual current circuit
breaker (residual current device, in the following called RCCB, see also “Glossary & Definitions” on page 25) may be
required.
• Please note that operating a radio transmitter in the immediate vicinity (< 20 cm) of the wallbox may lead to malfunctions
and should therefore be avoided.
• This device is not intended to be used by persons with limited physical, sensory or mental abilities (including children) and/
or lacking knowledge, unless they are supervised by someone responsible for their safety or have received instructions
from such a person on how to use the device.
• Children must be supervised so that they do not play with the device.
• Please note that the Mercedes-Benz Wallbox may be installed and operated at elevations of max. 2,000 meters AMSL
(above mean sea level).
General product information
This Mercedes-Benz Wallbox represents the current state of technology and fulfills all current technical safety requirements,
guidelines and standards. The safety notices in this manual serve to ensure the proper and safe installation as well as subsequent operation of the device. Disregard of or actions contrary to the safety information and instructions contained in this
manual may lead to electric shock, fire, severe injury and/or death.
The Mercedes-Benz Wallbox must be installed by a qualified specialist electrical contractor, connected according to local
regulations and norms and subsequently checked and approved for operation.
Malfunctions affecting the safety of persons, connected vehicles or the device itself must be repaired by an authorized specialist electrical contractor only.
Should a malfunction occur with your wallbox, please first read the sections regarding “Error detection and solutions” on page
13. Should the fault or malfunction recur and still not be able to be resolved, please contact your local Mercedes-Benz
technical support.
Always contact Mercedes-Benz technical support if:
• the housing has been damaged mechanically,
• the housing cover has been removed or can no longer be closed or locked,
• sufficient protection against splashing water and/or foreign objects is obviously no longer evident,
• there is functional or visible damage to the charging socket or external charging cable
• or the wallbox does not function properly or has been otherwise damaged.
DANGER!
Should you detect damage to the housing, charging socket or charging cable, you must immediately discontinue installation or take the already installed wallbox out of operation via the upstream miniature circuit breaker(s) (in the following
called MCB(s), see also “Glossary & Definitions” on page 25) in your domestic power supply and the RCCB: No further
use of the wallbox is permitted in this case! Please contact your local Mercedes-Benz technical support!
Mercedes-Benz Wallbox | Important information
3
Notes regarding installation
Please observe the following instructions for the installation of your Mercedes-Benz Wallbox:
• The device must always be connected to the protective earth conductor of your electricity supply. The protective earth con-
nection will be made and checked by the installing contractor. After installation, only specialist electrical contractors may
make changes.
• At all times comply with local safety regulations for the country in which you operate the wallbox.
• For proper operation, the power supply for the wallbox must be protected in the domestic power supply with suitable
MCB(s) and RCCB.
• To disconnect the wallbox completely from the electricity grid, the power supply must be interrupted using the upstream
MCB(s) and RCCB.
• Ensure that the rated voltage and rated current of the device comply with the parameters of your local electricity grid and
that the rated output is not exceeded during the charging procedure.
• The wallbox should not be installed in areas of high pedestrian traffic. Installation along thoroughfares and marked escape
routes should be especially avoided.
• Never install the wallbox in a confined space. In particular, you must ensure that the vehicle can be parked at a suitable dis-
tance from the wallbox for charging and connected without any strain on the charging cable. The distance between vehicle
and wallbox should be at least 50 cm and no more than 5 m. You may deviate from this recommendation depending on the
model variant of the wallbox (length of charging cable) and local conditions.
• You must not under any circumstances make any changes to the housing or the internal wiring of the wallbox: Any disre-
gard of this instruction represents a safety risk, fundamentally breaches the guarantee provisions and may void the warranty with immediate effect.
4
Preparations, installation and taking into operation
Introducing the product
The Mercedes-Benz Wallboxes are entirely manufactured in Germany and at all times comply with the regulations and norms
for the charging of electric vehicles applicable throughout Europe according to IEC 61851-1, Mode 3 – please also refer to the
section on”Guidelines & Norms” on page 24. According to their requirements, users may select from models with charging
socket or fixed charging cable, which are designed for domestic and also for semi-public applications.
We place the highest value on user safety in all our products. To this end, your wallbox provides integrated DC fault current
detection, ensuring the proper functioning of upstream RCCBs in case of DC fault currents.
The wallbox is especially easy to operate during everyday use: Three LED lights in the lower part of the housing cover allow
you to check the current operating status at any time. Should a malfunction occur, you can identify the cause by its specific
LED error code without having to open the housing. Aer being taken into operation by a specialist contractor, the MercedesBenz Wallbox is ready for charging at any time, while each charging process must be separately authorized via the integrated
key switch.
Unpacking and components included
The Mercedes-Benz Wallbox package includes a range of accessory components needed for installation and proper operation.
Therefore, please check immediately aer unpacking (together with the customer, if required) whether the following components are included:
Component Quantity Description
Wallbox 1 Charging station, consisting of plastic housing with lockable cover and separate mounting plate.
Quick start guide 1 Quick start guide including safety notices in printed form
Set of fixings for wall mounting, consisting of 2 x 4 screws as well as matching wall plugs, triangular key, key for the
Installation kit 1
Should one or more of the components listed above be missing aer unpacking, please contact your local Mercedes-Benz
partner immediately.
key switch (2 pcs), strain relief including screws (2 pcs), sealing grommets for openings at the back of the housing (3
pcs)
Identifying your model variant
The Mercedes-Benz Wallbox is available in a range of model variants that are
mechanically and electrically tailored to different application profiles.
An additional product label with the specific Mercedes-Benz product identification number for the wallbox is located on the underside of the wallbox. For
identification, the model code (A000 906 XX XX) as well as the power supply
ratings (voltage, frequency, current) indicated below it are especially relevant.
Mercedes-Benz Wallbox | Preparations, installation and taking into operation
5
When you open the housing cover for installation, you will find behind it an additional product information label on the lower
part of the electronic components cover, which will also carry the ABL model number.
Using the Mercedes-Benz product identification number or the ABL model
number, please always ensure before installation that your wallbox model
3W22M300001
variant is the one whose installation is described in this document. You can
find a list of the wallbox model variants described in this manual and the
correlations between Mercedes-Benz product identification numbers and
ABL model numbers in the table below.
The following wallbox model variants are described in this manual:
Mercedes-Benz product
identification number
A0009060407 3W11M1 230 / 400 V 50 Hz 16 A
A0009060607 3W22M3 230 / 400 V 50 Hz 32 A
ABL model number Grid connection Model Variant
Fixed charging cable according to IEC 62196-2 Type 2, ca. 6 m;
charging output 11 kW
Integrated charging socket with shutter according to IEC
62196-2, Type 2 for separately available Mode 3 charging cable;
charging output 22 kW
CAUTION!
The information and technical specifications contained in this manual relate exclusively to the model variants mentioned
in this manual and must not be transferred to other wallbox models. These variants include specific instruction manuals
where necessary.
Should your wallbox model variant not be described in this manual, please contact your local Mercedes-Benz technical
support: Do not under any circumstances install the wallbox in this case, as this could lead to damage to the wallbox, to
injury and/or death.
General requirements of the installation site
Your Mercedes-Benz Wallbox is an electrical device and is therefore subject to particular requirements for indoor and outdoor
installation. In selecting the installation site, you must consider the following points:
• Consider all local regulations for electrical installations, fire protection and accident prevention.
• The wallbox must be installed where it is freely accessible to all authorized users.
• A parking spot must also be planned for in front of the wallbox so that the vehicle can at all times
be reached with the integrated or with an external charging cable.
• The recommended installation height is 120 to 140 cm from the floor to the lower edge of the
housing. This recommendation may be adjusted upwards or downwards depending on local
conditions. Sufficient air circulation must be ensured at the installation site so that the wallbox
is cooled during operation: Always observe the allowed operating temperatures (see “Technical
specifications” on page 21).
• The mounting area must have an even surface that provides sufficient stability for installing the
wallbox.
• The required mounting area for the Mercedes-Benz Wallbox is at least 512 x 429mm (H x W). All
of the mounting plate of the wallbox must be in contact with the mounting surface.
• To ensure the safe operation of the wallbox, minimum clearances of 50 cm must be kept on all
sides of the housing.
6
120 to
140cm
• In general, the Mercedes-Benz Wallbox is engineered for operation in high ambient temperatures. However, it must be
ensured that the maximum operating temperature is not exceeded through external influences such as direct sunlight or
similar.
• The wallbox meets the requirements for outdoor installation. Outdoors, the wallbox should only be installed in covered loca-
tions that provide sufficient protection from weather-related pollution.
Requirements for the power supply
The following standards must always be considered for the electrical installation of the Mercedes-Benz Wallbox:
• All regulatory requirements for low voltage installations according to IEC 60364-1 and IEC 60364-5-52 apply.
• Model variants A0009060407 and A0009060607 are intended for rated voltages of 230V (phase-neutral)or 400V (phase-
phase) at 50Hz.
• The installation site must offer a sufficiently dimensioned power supply according to HD 60364-7-722:2012 (see also
“Guidelines & Norms” on page 24): This power supply must be reserved exclusively for the wallbox and must not be used
to supply other electrical devices.
• If necessary, a separate power supply must be installed that is intended exclusively for connecting the wallbox and com-
plies with the general requirements for cabling and building infrastructure.
• Depending on the desired rated power, the installation of the wallbox may need to be registered with and/or approved by
the local electricity grid operator. Please consult the local regulations of your electricity grid operator.
• Cable dimensions must be adjusted according to the desired rated power and other aspects (such as cable length, mate-
rial, cabling method etc.). The terminal blocks in the wallbox are designed for cable dimensions of up to 16mm2.
• The power supply cables may be installed above or below the wall surface: The mounting plate provides alternative cable
inlets at the top and at the rear.
• The power supply for the wallbox must always be protected by its own MCB and RCCB (at least Type A): Please always
observe current national regulations regarding the selection of MCB and RCCB. Depending on the country, an RCCB with a
different tripping characteristic (e.g. Type B) may be prescribed.
• The wallbox does not have a dedicated ON/OFF switch: If you want to take the wallbox out of operation, you must always
switch the upstream domestic MCB(s) and RCCB to the 0 (OFF) position.
• Please always ensure that the installation requirements listed in this manual are complied with. Disregard or actions to
the contrary may lead to severe injury by electric shock or even death. In addition, in case of contravention of the notices
given, the proper operation of the wallbox cannot be guaranteed.
PLEASE NOTE!
In some countries, the above mentioned requirements are different from the prerequisites for connecting to the local
power grid. In this case, the wallbox must be connected in accordance with the respective type of mains power connection for the country of installation. You can find an overview of country-specific mains connection schemes on page 27
in this manual or on the www.yourwallbox.de website using the following link:
www.yourwallbox.de/Mains_Connection_Schemes
Mechanical installation of the mounting plate
Aer determining the mounting site for the wallbox, you can begin with mechanical installation. For installation you will need
the following components:
• Power drill or cordless drill (not included)
• Drill bit Ø 10mm, appropriate for the wall substrate (not included)
• Screwdriver with flat head (2.5 mm blade width), Phillips head (PH1) and torx head (TX40, TX25, TX20, TX10) bits
Mercedes-Benz Wallbox | Preparations, installation and taking into operation
7
Loading...