M-Class
Operator’s Manual
Symbols
Trademarks
R
AdBlue® is a registered trademark of the
®
:
German Association of the Automotive
Industry (VDA).
R
BabySmartTM is a trademark of Siemens
Automotive Corp.
R
Bluetooth® is a registered trademark of
Bluetooth SIG Inc.
R
ESP® and PRE-SAFE® are registered
trademarks of Daimler.
R
HomeLink® is a registered trademark of
Prince, a Johnson Controls Company.
R
SIRIUS and related marks are trademarks
of SIRIUS XM Radio Inc.
The following symbols are found in this
Operator’s Manual:
Warning!
G
Warning notices draw your attention to
hazards that may endanger your health or life,
or the health or life of others.
!
Highlights hazards that may result in
damage to your vehicle.
i
Helpful hints or further information you
may find useful.
X
This symbol points to instructions
for you to follow.
X
A number of these symbols
appearing in succession indicates
a multiple-step procedure.
Y page
This symbol tells you where to look
for further information on a topic.
YY
This continuation symbol marks a
warning or procedure which is
continued on the next page.
Display
Text in displays, such as the control
system, are printed in the type
shown here.
Our company and staff congratulate you on
the purchase of your new Mercedes-Benz.
Your selection of our product is a
demonstration of your trust in our company
name. Furthermore, it exemplifies your desire
to own an automobile that will be as easy as
possible to operate and will provide years of
service.
Your Mercedes-Benz represents the efforts of
many skilled engineers and craftsmen. To
help assure your driving pleasure, and also
the safety of you and your passengers, we ask
you to make a small investment of time:
R
Please read this manual carefully, then
return it to your vehicle where it will be
handy for your reference.
R
Please follow the recommendations
contained in this manual. They are
designed to acquaint you with the
operation of your Mercedes-Benz.
R
Please pay attention to the warnings and
cautions contained in this manual. They are
designed to help improve the safety of the
vehicle operator and occupants.
We extend our best wishes for many miles of
safe, pleasurable driving.
Mercedes-Benz USA, LLC
A Daimler Company
1645841383
É1645841383}ËÍ
Contents
3
Index ....................................................... 4
Introduction ......................................... 20
At a glance ........................................... 25
Safety and security ............................. 35
Controls in detail ................................. 69
Operation ........................................... 209
Practical hints ................................... 267
Technical data ................................... 345
Index
4
1, 2, 3 ...
115V AC Socket ................................. 198
3-zone automatic climate control
see Climate control system
4-ETS
see ETS/4-ETS
4MATIC
see All-wheel drive (4MATIC)
A
ABS (Antilock Brake System) ............. 62
Indicator lamp ................................ 298
Messages in the multifunction
display ................................... 273, 284
Accessory weight .............................. 239
Accidents ........................................... 107
Air bags ........................................... 37
Distance warning function ............. 151
Emergency calls (Tele Aid) ............. 200
NECK-PRO active front head
restraints ........................................ 53
Active Bi-Xenon headlamps
Messages in the multifunction
display ........................................... 293
see Headlamps
Adaptive Damping System
see ADS
AdBlue® ...................................... 331, 361
Capacity, AdBlue® tank ................. 358
Refilling ......................................... 332
Additives
Engine oil ....................................... 359
Gasoline ......................................... 361
Address change ................................... 22
ADS (Adaptive Damping System) ..... 156
Advanced Tire Pressure
Monitoring System (Advanced
TPMS) ................................................. 223
Messages in the multifunction
display ................................... 281, 296
Air bags ................................................ 37
Emergency call upon deployment .. 200
Front, driver and passenger ............. 40
Front passenger front air bag off
indicator lamp (Canada
only) ........................................ 46, 305
Front passenger front air bag off
indicator lamp (USA only) ........ 42, 305
Messages in the multifunction
display ........................................... 275
OCS (Occupant Classification
System) ........................................... 42
Safety guidelines ............................. 39
Side impact ...................................... 40
Window curtain ................................ 41
Air conditioning refrigerant and
lubricant ............................................. 359
Air distribution .......................... 171, 180
Air filter .............................................. 292
AIRMATIC/Compass menu ............... 127
Air pressure
see Tire inflation pressure
Air pressure (tires) ............................ 240
Air pump (electric) ............................ 328
Air recirculation mode .............. 172, 182
Air suspension program
Comfortable driving style ............... 156
Introduction ................................... 155
Messages in the multifunction
display ........................................... 285
Sporty driving style ........................ 156
Suspension tuning ......................... 156
Vehicle level control ...................... 156
Air volume ................................. 171, 181
Alarm system
see Anti-theft systems
Alignment bolt (vehicle tool
kit) .............................................. 268, 327
All-wheel drive (4MATIC) .................. 159
Alternator
Messages in the multifunction
display ................................... 280, 290
Alternator (Technical data)
see Vehicle specification
AMG menu ......................................... 123
Anticorrosion/antifreeze .................. 363
Antilock Brake System
see ABS
Anti-theft systems ............................... 66
Anti-theft alarm system ................... 66
Immobilizer ...................................... 66
Aquaplaning
see Hydroplaning
Index
5
Armrest, front
Storage compartment .................... 193
Ashtrays ............................................. 196
Aspect ratio (tires) ............................ 240
Audio/DVD menu .............................. 126
Auto-dimming rear view mirrors ........ 90
Automatic central locking .......... 74, 135
Automatic headlamp mode ................ 93
Automatic interior lighting control .... 97
Automatic locking when driving ...... 135
Automatic shift program .................. 114
Automatic transmission ................... 109
Automatic shift program ................ 114
Emergency operation (limp-home
mode) ............................................ 117
Gear range indicator ...................... 114
Gear ranges ................................... 113
Gear selector lever ........................ 109
Hill-start assist system .................. 152
Kickdown ....................................... 113
Kickdown (manual shift program) .. 117
Manual shift program ..................... 115
One-touch gearshifting .................. 115
Program mode indicator ................ 114
Program mode selector switch
(automatic shift program) .............. 114
Program mode selector switch
(manual shift program) .................. 116
Shifting procedure ......................... 111
Steering wheel gearshift control .... 115
Towing a trailer .............................. 113
Transmission position indicator ..... 112
Transmission positions .................. 112
AUX socket ........................................ 193
Axle oils .............................................. 357
B
BabySmart™
Air bag deactivation system ............. 46
Self-test ........................................... 47
Backrest
see Seats
Backup lamps
Messages in the multifunction
display ........................................... 293
Bar (air pressure unit) ....................... 240
BAS (Brake Assist System) ................. 63
Batteries, SmartKey
Checking condition .......................... 73
Replacing ....................................... 309
Battery, Vehicle ................................. 334
Charging ........................................ 336
Jump starting ................................. 336
Messages in the multifunction
display ................................... 280, 290
Bead (tire) .......................................... 240
Beverage holders
see Cup holders
Bleeding the fuel system (diesel
engine) ............................................... 331
BlueTEC
AdBlue® tank ................................. 331
AdBlue® tank capacity ................... 358
Brake fluid
Checking level ............................... 217
Messages in the multifunction
display ........................................... 284
Brake lamps
Cleaning lenses ............................. 263
Brake pads
Messages in the multifunction
display ........................................... 283
Brakes ................................................ 245
High-performance brake system .... 246
Parking brake ........................ 107, 247
Warning lamp ................................. 299
Break-in period .................................. 210
Bug cover (Radiator) ......................... 214
Bulbs
see Replacing bulbs
C
CAC (Customer Assistance Center) ... 23
California retail buyers and
lessees, important notice for ............. 21
Calls (phone) ...................................... 139
Can holders
see Cup holders
Capacities and recommended
fuel/lubricants .................................. 356
Cargo compartment
Cargo net ....................................... 191
Cargo volume, expanding .............. 189
Cover blind .................................... 190
Index
6
Fuse box ........................................ 344
Hooks ............................................ 189
Tie-down rings ............................... 188
Cargo compartment cover blind ...... 190
Cargo net ........................................... 191
Cargo tie-down rings ......................... 188
Carpets, cleaning .............................. 265
Carriers .............................................. 187
Center console
Lower part ....................................... 32
Upper part ....................................... 31
Central locking
Automatic ................................ 74, 135
KEYLESS-GO .................................... 71
Locking/unlocking from inside ........ 75
SmartKey ......................................... 70
Central locking/unlocking switch ..... 75
Certification label .............................. 346
Children in the vehicle
Air bags ........................................... 37
BabySmart™ air bag deactivation
system ............................................. 46
Child safety locks (rear doors) ......... 60
Child seat anchors – LATCH-type .... 59
Indicator lamp, front passenger
front air bag off (Canada only) ......... 46
Indicator lamp, front passenger
front air bag off (USA only) .............. 42
Infant and child restraint systems .... 56
OCS (Occupant Classification
System) ........................................... 42
Override switch ................................ 60
Safety notes ..................................... 55
Tether anchorage points .................. 58
Top tether ........................................ 58
Child safety
see Children in the vehicle
Child seat anchors – LATCH-type
see Children in the vehicle
Chrome-plated exhaust tip,
cleaning .............................................. 266
Cigarette lighter ................................ 196
Climate control system .................... 165
3-zone automatic climate control .. 173
Air conditioning ..................... 169, 178
Air conditioning refrigerant ............ 359
Air distribution ....................... 171, 180
Air recirculation mode ........... 172, 182
Air volume ............................. 171, 181
Automatic mode .................... 170, 179
Climate control .............................. 167
Deactivating system .............. 169, 178
Front defroster ...................... 171, 181
Residual heat and
ventilation .............................. 172, 183
Temperature .......................... 170, 179
Clock ............................................ 28, 132
Cockpit ................................................. 27
Cold tire inflation pressure .............. 240
Collapsible tire (spare wheel) .......... 356
Collapsible wheel chock ................... 270
COMAND system
see separate COMAND system
operating instructions
Combination switch ............................ 95
Comfort submenu
Easy-entry/exit feature .................. 136
Fold-in function for exterior rear
view mirrors ................................... 137
Seat belt adjustment feature ......... 136
Compass
Calling up ....................................... 207
Control system .................................. 119
Multifunction display ..................... 121
Multifunction steering wheel ......... 119
Resetting to factory settings .......... 129
Control system menus ...................... 121
AIRMATIC/Compass ...................... 127
AMG ............................................... 123
Audio/DVD .................................... 126
Distronic ........................................ 128
Navigation ..................................... 127
Off-road Mode ............................... 125
Settings ......................................... 129
Standard display ............................ 122
Telephone ...................................... 139
Trip computer ................................ 138
Vehicle configuration ..................... 137
Vehicle status message memory ... 128
Control system submenus
Comfort ......................................... 135
Instrument cluster ......................... 130
Lighting .......................................... 133
Time/Date ..................................... 132
Vehicle ........................................... 135
Index
7
Coolant
Anticorrosion/antifreeze ............... 363
Capacities ...................................... 358
Checking level ............................... 216
Messages in the multifunction
display ........................................... 288
Corner-illuminating front fog
lamps .................................................... 96
Cruise control .................................... 141
Activating ....................................... 142
Canceling ....................................... 142
Changing the set speed ................. 143
Last stored speed .......................... 143
Lever .............................................. 142
Messages in the mutlifunction
display ........................................... 278
Resume function ............................ 143
Setting current speed .................... 142
Cup holders ........................................ 194
Curb weight ....................................... 240
Customer Assistance Center (CAC) ... 23
Customer Relations Department ....... 24
D
Dashboard
see Instrument cluster
Data recording ..................................... 24
Date, Setting ...................................... 132
Daytime running lamp mode .............. 94
Switching on or off ......................... 133
Deep water
see Standing water
Defroster
Rear window .................................. 183
Windshield ............................. 171, 181
Delayed shut-off
Exterior lamps ................................ 134
Interior lighting .............................. 135
Department of Transportation
see DOT
Diesel engine
Preglow indicator lamp .................... 29
Diesel fuel
see Fuel
Difficulties
While driving .................................. 106
With starting .................................. 105
Digital clock
see Clock
Digital speedometer ......................... 123
Dimensions (vehicle)
see Vehicle specification
Direction of rotation (tires) .............. 231
Displays
Digital speedometer ...................... 123
Distronic ........................................ 146
Maintenance service indicator ....... 258
Messages in the multifunction
display ........................................... 272
Multifunction display ..................... 121
Outside temperature ............. 123, 131
Symbol messages .......................... 283
Text messages ............................... 273
Trip computer ................................ 138
Vehicle status message memory ... 128
Vehicle system settings ................. 129
Distronic ............................................ 144
Cleaning system sensor cover ....... 263
Control system .............................. 128
Distance warning function ............. 151
Distance warning
lamp ...................................... 146, 302
Driving with .................................... 150
Menu ............................................. 147
Messages in the multifunction
display ........................................... 278
Resume function ............................ 149
Sensor cover .................................. 263
Speed settings ............................... 148
Door control panel .............................. 33
Door handles ........................................ 33
Doors
Child safety locks ............................ 60
Locking/unlocking (KEYLESS-GO) ... 71
Locking/unlocking (SmartKey) ........ 70
Messages in the multifunction
display ........................................... 286
Opening from inside ......................... 74
Remote door unlock (Tele Aid) ....... 203
Unlocking (Mechanical key) ........... 306
DOT (Department of
Transportation) .................................. 240
Downhill Speed Regulation
see DSR
Drinking and driving ......................... 244
Index
8
Driving
Abroad ........................................... 257
Hydroplaning ................................. 247
Instructions ........................... 103, 244
In winter ........................................ 243
Off-road ......................................... 248
Problems ....................................... 106
Safety systems ................................ 61
Systems ......................................... 141
Through standing water ................. 247
With Distronic ................................ 150
Driving and parking
Safety notes .................................. 103
Driving off .................................. 105, 247
Driving safety systems ....................... 61
ABS .................................................. 62
BAS .................................................. 63
EBP .................................................. 63
ESP® ................................................ 63
ETS/4-ETS ....................................... 64
Driving systems
Air suspension program ................. 155
All-wheel drive (4MATIC) ................ 159
Cruise control ................................ 141
Distronic ........................................ 144
Downhill Speed Regulation (DSR) .. 152
Hill-start assist system .................. 152
Off-road driving program ............... 155
Parktronic system .......................... 160
Rear view camera .......................... 163
Driving tips, automatic
transmission ...................................... 113
DSR (Downhill Speed Regulation) .... 152
Messages in the multifunction
display ........................................... 286
E
Easy-entry/exit feature .............. 87, 136
EBP (Electronic Brake
Proportioning) ...................................... 63
Electrical system
Improper work on or
modifications ................................... 23
Power outlets ................................. 197
Electrical system (Technical data)
see Vehicle specification
Electronic Stability Program
see ESP®
Electronic Traction System
see ETS/4-ETS
Emergency, in case of
First aid kit ..................................... 268
Flat tire .......................................... 319
Hazard warning flasher .................... 96
Roadside Assistance ................ 21, 201
Towing the vehicle ......................... 338
Emergency calls
Tele Aid .......................................... 200
Emergency engine shutdown ........... 344
Emergency operations
Limp-home mode ........................... 117
Remote door unlock (Tele Aid) ....... 203
Emergency Tensioning Device
see ETD
Emission control ............................... 258
Information label ............................ 347
System warranties ........................... 20
Engine
Break-in recommendations ............ 210
Cleaning ......................................... 262
Compartment ................................ 212
Malfunction indicator
lamp ........................................ 29, 303
Messages in the multifunction
display ........................................... 288
Number .......................................... 347
Starting .......................................... 103
Turning off ..................................... 108
Engine (Technical data)
see Vehicle specification
Engine compartment
Radiator ......................................... 214
Engine coolant
see Coolant
Engine oil
Adding ........................................... 215
Additives ........................................ 359
Checking level ............................... 214
Consumption ................................. 214
Messages in the multifunction
display ........................................... 291
Index
9
Oil dipstick ..................................... 215
Recommended engine oils and oil
filter ............................................... 359
ESP® (Electronic Stability
Program) .............................................. 63
ETS/4-ETS ....................................... 64
Messages in the multifunction
display ................................... 273, 284
Off-road ESP® .................................. 65
Trailer stabilization ........................... 66
Warning lamp ................................. 301
ETD (Emergency Tensioning
Device) ................................................. 52
Safety guidelines ............................. 39
ETS/4-ETS (Electronic Traction
System) ................................................ 64
Express operation
Power windows .............................. 100
Tilt/sliding sunroof ........................ 184
Exterior lamp switch ........................... 93
Exterior rear view mirrors .................. 89
Fold-in function ........................ 91, 137
Parking position ............................... 90
Power-folding ................................... 91
Exterior view of vehicle ...................... 26
F
Fastening the seat belts ..................... 50
First aid kit ......................................... 268
Flat tire ............................................... 319
Lowering the vehicle ...................... 329
Mounting the spare wheel ............. 324
Preparing the vehicle ..................... 320
Spare wheel ........................... 319, 356
TIREFIT (tire repair kit) ................... 320
Floormats ........................................... 208
Fluids
AdBlue® ......................................... 358
Automatic transmission fluid ......... 357
Brake fluid ..................................... 358
Capacities ...................................... 356
Engine coolant ............................... 358
Engine oil ....................................... 357
Power steering fluid ....................... 357
Washer and headlamp cleaning
system ........................................... 358
Fog lamps ............................................. 95
Messages in the multifunction
display ................................... 293, 294
Fold-in function for exterior rear
view mirrors ................................ 91, 137
Four-wheel drive
see All-wheel drive (4MATIC)
Front air bags
see Air bags
Front axle oil ...................................... 357
Front lamps
see Headlamps
Front passenger front air bag ............ 40
Messages in the multifunction
display ........................................... 275
Front passenger front air bag off
indicator lamp (Canada only) ..... 46, 305
Front passenger front air bag off
indicator lamp (USA only) .......... 42, 305
Front seat head restraints
see Head restraints
Fuel ..................................................... 210
Additives ........................................ 361
Capacity, fuel tank ......................... 358
Diesel fuel ............................. 358, 360
Drive sensibly–safe fuel ................. 244
Fuel consumption statistics ........... 138
Fuel filler flap and cap ................... 212
Fuel tank reserve warning
lamp ........................................ 29, 303
Premium unleaded gasoline ... 358, 360
Refueling ........................................ 210
Requirements ................................ 360
Fuel filler flap ..................................... 212
Opening manually .......................... 308
Fuels, coolants, lubricants etc.
Capacities ...................................... 356
Fuel system, bleeding (diesel
engine) ............................................... 331
Fuel tank
Capacity ........................................ 358
Fuel filler flap and cap ................... 212
Refueling ........................................ 210
Fuses .................................................. 342
10
Index
G
Garage door opener .................... 32, 204
Gasoline
see Fuel
GAWR (Gross Axle Weight Rating) ... 240
Gear range ......................................... 113
Indicator ........................................ 114
Limiting .......................................... 115
Shifting into optimal ...................... 115
Gear selector lever ............................ 109
Cleaning ......................................... 265
Gearshift pattern ........................... 109
Shifting procedure ......................... 111
Transmission position indicator ..... 112
Transmission positions .................. 112
Generator
see Alternator
Global locking/unlocking
see Key, SmartKey
Glove box ........................................... 193
Gross Axle Weight Rating
see GAWR
Gross Trailer Weight
see GTW
Gross Vehicle Weight
see GVW
Gross Vehicle Weight Rating
see GVWR
GTW (Gross Trailer Weight) .............. 240
GVW (Gross Vehicle Weight) ............ 240
GVWR (Gross Vehicle Weight
Rating) ................................................ 240
H
Halogen headlamps
see Headlamps
Hard plastic trim items, cleaning .... 265
Hazard warning flasher ....................... 96
Headlamp cleaning system ................ 96
Headlamps
Active Bi-Xenon headlamps ............. 92
Adjusting aim ................................. 317
Automatic headlamp mode .............. 93
Bi-Xenon .................................. 92, 312
Cleaning lenses ............................. 263
Cleaning system .............................. 96
Daytime running lamp mode ............ 94
Delayed shut-off ............................ 134
Halogen ......................................... 312
High-beam flasher ............................ 96
High-beam headlamps ..................... 96
Low-beam headlamps ...................... 93
Replacing bulbs ............................. 311
Switch .............................................. 93
Headliner, cleaning and care of ....... 265
Head restraints .................................... 81
Adjustment ................................ 81, 83
Folding back .................................... 84
NECK-PRO active front head
restraints ......................................... 53
NECK-PRO active front head
restraints, resetting ....................... 309
Rear seat head restraints ................. 84
Heated steering wheel ........................ 88
Height adjustment
Seat belt outlet ................................ 51
Seats ............................................... 81
Vehicle level control ...................... 156
High-beam flasher ............................... 96
High-beam headlamps ................ 96, 312
Indicator lamp .................................. 29
High-performance brake system ..... 246
Hill-start assist system ..................... 152
Hood ................................................... 212
Messages in the multifunction
display ........................................... 286
Hooks ................................................. 189
Horn ...................................................... 27
HVAC
see Climate control system
Hydroplaning ..................................... 247
I
Identification labels .......................... 346
Identification number, vehicle
(VIN) ................................................... 347
Ignition ................................... 79, 80, 104
Immobilizer .......................................... 66
Indicator lamps
see Lamps, indicator and warning
Infant and child restraint systems
see Children in the vehicle
Index
11
Inflation pressure
see Tires, Inflation pressure
Infrared reflecting windshield ......... 208
Inside door handle .............................. 74
Instrument cluster ............................ 117
Illumination .................................... 118
Lamps ............................................ 297
Multifunction display ..................... 121
Instrument lighting
see Instrument cluster, Illumination
Instrument panel
see Instrument cluster
Instruments and controls
see Cockpit
Interior lighting
Delayed shut-off ............................ 135
Emergency lighting .......................... 98
Front ................................................ 97
Front reading lamps ......................... 97
Rear ................................................. 98
Rear reading lamps .......................... 98
Interior rear view mirror ..................... 89
Auto-dimming rear view mirrors ....... 90
Interior storage spaces
see Storage compartments
Intermittent wiping
Rain sensor ...................................... 99
J
Jack ..................................................... 270
Jump starting ..................................... 336
K
Key, Mechanical
Loss of ............................................. 73
Replacing ......................................... 74
Unlocking/locking manually .......... 306
Key, SmartKey
Battery check lamp .......................... 73
Checking batteries ........................... 73
Factory setting ........................... 71, 72
Global locking (KEYLESS-
GO) .................................................. 73
Global locking (SmartKey) ................ 71
Global unlocking (KEYLESS-
GO) ............................................ 72, 73
Global unlocking
(SmartKey) ....................................... 71
Important notes on KEYLESS-GO ..... 72
Locking/unlocking ........................... 70
Loss of ............................................. 73
Messages in the multifunction
display ................................... 286, 287
Opening and closing the power
tilt/sliding sunroof ......................... 102
Opening and closing the windows . 102
Remote control ................................ 70
Replacing ......................................... 74
Replacing batteries ........................ 309
Restoring to factory setting ....... 71, 73
Selective setting ........................ 71, 73
Starter switch positions ................... 79
KEYLESS-GO
Starter switch positions ................... 80
Kickdown ........................................... 113
Kickdown (manual shift program) ... 117
Kilopascal (air pressure unit) ........... 240
L
Labels
Certification ................................... 346
Emission control information ......... 347
Tire and Loading Information
placard ........................................... 227
Tire inflation pressure .................... 220
Lamps, exterior
Exterior lamp switch ........................ 93
Front .............................................. 312
Messages in the multifunction
display ........................................... 293
Rear ............................................... 312
Switching on/off .............................. 93
Lamps, indicator and warning
ABS .......................................... 28, 298
Brakes ..................................... 28, 299
Center console ................................ 31
Distance warning
lamp .............................. 146, 151, 302
Engine malfunction .................. 29, 303
ESP® ........................................ 28, 301
Fog lamps ........................................ 95
Front passenger front air bag off
(Canada only) .......................... 46, 305
12
Index
Front passenger front air bag off
(USA only) ................................ 42, 305
Fuel tank reserve ..................... 29, 303
High-beam headlamps ............... 29, 96
Instrument cluster ................... 28, 297
Low-beam headlamps ................ 29, 93
Low tire pressure/TPMS
malfunction telltale .................. 28, 304
Seat belt telltale ................ 29, 51, 300
SRS .................................... 29, 36, 301
Turn signals ..................................... 28
Language, selecting .......................... 131
LATCH-type child seat anchors
see Children in the vehicle
License plate lamps
Messages in the multifunction
display ........................................... 294
Replacing bulbs ............................. 313
Light alloy wheels, cleaning ............. 264
Lighter
see Cigarette lighter
Lighting ................................................ 92
Daytime running lamp mode ............ 94
Exterior ............................................ 93
Interior ............................................. 97
Limp-home mode .............................. 117
Load index (tires) ...................... 236, 240
Loading
see Vehicle loading
Locator lighting ................................. 133
Lock button
Outside door handle (KEYLESS-
GO) .................................................. 73
Locking the vehicle
KEYLESS-GO .................................... 71
Manually ........................................ 307
SmartKey ......................................... 70
Loss of
Key .................................................. 73
Service and Warranty Information
booklet .......................................... 346
Low-beam headlamps ......................... 93
Exterior lamp switch ........................ 93
Indicator lamp .................................. 29
Switching on .................................... 93
Lubricants .......................................... 356
Lumbar support ................................... 84
M
Maintenance ........................................ 21
Maintenance System
Service indicator display ................ 259
Service indicator message ............. 258
Service term exceeded .................. 259
Manual headlamp mode (Low-
beam headlamps) ................................ 93
Manual shift program ....................... 115
Maximum engine speed
see Vehicle specification
Maximum loaded vehicle weight ..... 241
Maximum load rating (tires) ............. 240
Maximum permissible tire
inflation pressure .............................. 241
Mechanical key .................................. 306
Media interface ................................. 193
Memory function ................................. 92
Menus
see Control system menus
Minispare wheel
see Spare wheel
Mirrors .................................................. 89
Auto-dimming rear view mirrors ....... 90
Exterior rear view mirror parking
position ............................................ 90
Exterior rear view mirrors ................ 89
Interior rear view mirror ................... 89
Memory function .............................. 92
Power-folding exterior rear view
mirrors ............................................. 91
Vanity mirror .................................. 195
MOExtended system ......................... 330
MOExtended tires ..................... 330, 352
MON (Motor Octane Number) .......... 360
Motor Octane Number
see MON
Multicontour seat ................................ 85
Multifunction display ........................ 121
Symbol messages .......................... 283
Text messages ............................... 273
Vehicle status messages ............... 272
Multifunction display messages
ABS ....................................... 273, 284
Active headlamps .......................... 293
Advanced TPMS ..................... 281, 296
Air bags ......................................... 275
Index
13
Air filter .......................................... 292
Air suspension program ................. 285
Alternator .............................. 280, 290
Automatic
transmission .................................. 280
Battery ................................... 280, 290
Brake fluid ..................................... 284
Brake pads ..................................... 283
Coolant .......................................... 288
Corner-illuminating front fog
lamps ............................................. 295
Cruise control ................................ 278
Distronic ........................................ 278
Doors ............................................. 286
Downhill Speed Regulation (DSR) .. 286
EBP ................................................ 284
Engine oil ....................................... 291
ESP® ...................................... 273, 284
Fog lamps .............................. 293, 294
Front passenger front air bag ........ 275
Gas cap .......................................... 292
High-beam lamps ........................... 294
Hood .............................................. 286
License plate lamps ....................... 294
Light sensor ................................... 294
Low-beam lamps ............................ 294
Parking brake ................................ 284
Parking lamps ................................ 294
PRE-SAFE® .................................... 274
Reserve fuel ................................... 291
Reverse lamp ................................. 293
Side marker lamps ......................... 293
SmartKey ............................... 286, 287
SmartKey with KEYLESS-GO .......... 286
SRS ................................................ 285
Tailgate .......................................... 286
Tail lamps ...................................... 295
Tele Aid .......................................... 285
Tire inflation pressure ............ 281, 296
Tire pressure monitor .................... 281
Tires ...................................... 281, 296
Trailer brake lamps ........................ 295
Trailer tail lamps ............................ 295
Trailer turn signal lamps ................ 295
Turn signals ................................... 296
Washer fluid ................................... 288
Multifunction steering wheel
Adjustment ...................................... 86
Buttons .......................................... 119
Cleaning ......................................... 265
Easy-entry/exit feature ........... 87, 136
Gearshift control ............................ 115
Heating ............................................ 88
Memory function .............................. 92
Overview .......................................... 30
N
Navigation menu ............................... 127
Navigation system
see Separate operating instructions
NECK-PRO active front head
restraints ............................................. 53
Resetting ....................................... 309
Nets, parcel ....................................... 188
Night security illumination .............. 134
Normal occupant weight .................. 241
Number, vehicle identification
(VIN) ................................................... 347
O
Occupant Classification System
see OCS (Occupant Classification
System)
Occupant distribution ....................... 241
Occupant safety
Air bags ........................................... 37
BabySmart™ .................................... 46
Children and air bags ....................... 37
Children in the vehicle ..................... 55
Child seat anchors – LATCH-type .... 59
Fastening the seat belts ................... 50
Front passenger front air bag off
indicator lamp (Canada
only) ........................................ 46, 305
Front passenger front air bag off
indicator lamp (USA only) ........ 42, 305
Infant and child restraint systems .... 56
Introduction ..................................... 36
OCS (Occupant Classification
System) ........................................... 42
PRE-SAFE® ....................................... 52
Seat belts .................................. 39, 48
14
Index
OCS (Occupant Classification
System) ................................................ 42
Self-test ........................................... 45
Odometer ........................................... 121
Off-road driving ................................. 248
Checklist ............................... 249, 253
Crossing obstacles ........................ 252
Driving instructions ........................ 248
Driving on sand .............................. 252
Driving through water .................... 251
Returning ....................................... 253
Ruts ............................................... 253
Steep terrain .................................. 250
Off-road driving program .................. 155
Off-road Mode menu ......................... 125
Oil, oil level
see Engine oil
On-board computer
see Control system
One-touch gearshifting ..................... 115
Operating safety .................................. 23
Ornamental moldings, cleaning ....... 262
Outside temperature
see Displays
Overhead control panel ...................... 32
P
Paintwork, cleaning .......................... 261
Paintwork code ................................. 347
Panic alarm .......................................... 61
Parcel nets ......................................... 188
Parking ............................................... 107
Parktronic system .......................... 160
Parking brake ............................ 107, 247
Messages in the multifunction
display ........................................... 284
Parking position
Exterior rear view mirrors ................ 90
Transmission position .................... 112
Parktronic system
Cleaning system sensors ............... 263
Malfunction .................................... 163
Minimum distance ......................... 161
Sensor range ................................. 161
Switching on/off ........................... 162
System sensors ............................. 160
Warning indicators ................... 27, 161
Parts service ...................................... 346
PASS AIR BAG OFF indicator lamp
(Canada only)
see Front passenger front air bag
off indicator lamp (Canada only)
PASS AIR BAG OFF indicator lamp
(USA only)
see Front passenger front air bag
off indicator lamp (USA only)
Passenger safety
see Occupant safety
Pedals ................................................. 244
Phone
see Telephone
Plastic parts, cleaning ...................... 264
Power assistance .............................. 244
Power outlets .................................... 197
Power seats
see Seats
Power tailgate
Closing ............................................. 76
Messages in the multifunction
display ........................................... 286
Opening ........................................... 76
Power tilt/sliding sunroof
Operation ....................................... 184
Synchronizing ................................ 186
Power washer .................................... 261
Power windows ................................. 100
Cleaning ......................................... 264
Operation ....................................... 100
Rear door window, override
switch .............................................. 60
Synchronizing ................................ 102
Practical hints ................................... 268
Preglow indicator lamp .............. 29, 104
PRE-SAFE® ............................................ 52
Messages in the multifunction
display ........................................... 274
Problems
While driving .................................. 106
With vehicle ..................................... 23
With wipers .................................... 100
Product information ............................ 20
Production options weight ............... 241
Index
15
Program mode selector switch
Automatic shift program ................ 114
Manual shift program ..................... 116
Proximity key
see Key, SmartKey
PSI (air pressure unit) ....................... 241
R
RACETIMER ........................................ 124
Radiator ..................................... 214, 242
Radio
Selecting stations .......................... 126
Radio transmitters ............................ 257
Rain sensor
see Intermittent wiping
Rear axle oil ....................................... 357
Rear center console ashtray
see Ashtrays
Rear doors
Child safety locks ............................ 60
Rear door window
Override switch ................................ 60
Rear fog lamp
see Fog lamps
Rear lamps
see Tail lamps
Rear seat head restraints
see Head restraints
Rear view camera .............................. 163
Cleaning the camera lens .............. 263
Rear window defroster ..................... 183
Rear window wiper/washer ............. 100
Recommended tire inflation
pressure ..................................... 219, 241
Refilling
AdBlue® ......................................... 332
Refrigerant, air conditioning ............ 359
Refueling ............................................ 210
Regular checks .................................. 212
Reminder, Seat belt
see Seat belts, Telltale
Remote control
see Key, SmartKey
Remote door unlock (Tele Aid) ......... 203
Replacing
Key .................................................. 74
Replacing bulbs ................................. 311
Reporting safety defects .................... 24
Research Octane Number
see RON
Reserve fuel
Messages in the multifunction
display ........................................... 291
Warning lamp ................................... 29
Reset button ................................ 28, 118
Reset tool (NECK-PRO active front
head restraints) ................................. 309
Restraint systems
see Occupant safety
Rims ........................................... 241, 352
Roadside Assistance ................... 21, 201
RON (Research Octane Number) ..... 360
Rubber parts, cleaning ...................... 264
Run-flat tires
see MOExtended tires
S
Safety
Driving safety systems ..................... 61
Occupant safety ............................... 36
Reporting defects ............................ 24
Safety belts
see Seat belts
Seat belt force limiter ......................... 52
Seat belts ............................................. 48
Adjustment function ........................ 51
Children in the vehicle ..................... 55
Cleaning ......................................... 265
Fastening ......................................... 50
Height adjustment ........................... 51
Proper use of ................................... 48
Safety guidelines ............................. 39
Safety notes ..................................... 48
Telltale ..................................... 29, 300
Seat heating ......................................... 86
Seating capacity ................................ 228
Seats ..................................................... 81
Adjustment ...................................... 81
Easy-entry/exit feature .................... 87
Folding (expanding cargo volume) . 189
Heating ............................................ 86
Memory function .............................. 92
Multicontour seat ............................ 85
Ventilation ....................................... 85
16
Index
Securing cargo
Cargo tie-down rings ...................... 188
Selective setting
see Key, SmartKey
Selector lever
see Gear selector lever
Self-test
BabySmart™ .................................... 47
OCS (Occupant Classification
System) ........................................... 45
Tele Aid .......................................... 199
Service
see Maintenance
Service, parts .................................... 346
Service and warranty information ..... 20
Service intervals
see Maintenance System, Service
indicator message
Service life (tires) .............................. 232
Settings
Factory setting (KEYLESS-GO) ......... 72
Factory setting (SmartKey) .............. 71
Memory function .............................. 92
Menu ............................................. 129
Selective setting (KEYLESS-GO) ....... 73
Selective setting (SmartKey) ............ 71
Side impact air bags ........................... 40
Side marker lamps
Cleaning lenses ............................. 263
Messages in the multifunction
display ........................................... 293
Sidewall (tires) .................................. 241
SmartKey
see Key, SmartKey
SmartKey with KEYLESS-GO
see Key, SmartKey
Snow chains ...................................... 243
Snow tires
see Winter tires
Spare wheel ....................................... 352
Mounting ....................................... 324
Storage location ............................ 271
Speedometer ............................... 28, 146
Speed settings
Cruise control ................................ 142
Distronic ........................................ 148
Resume function ................... 143, 149
Sport Utility Vehicle
see SUV
SRS
Indicator lamp ................... 29, 36, 301
Messages in the multifunction
display ........................................... 285
Standing water, driving through ...... 247
Starter switch positions
KEYLESS-GO .................................... 80
SmartKey ......................................... 79
Starting difficulties (engine) ............ 105
Starting the engine ........................... 103
Steering column
see Multifunction steering wheel,
Adjustment
Steering wheel
see Multifunction steering wheel
Steering wheel gearshift control ..... 115
Stolen Vehicle Recovery Services ... 204
Storage compartments ..................... 192
Storing tires ....................................... 233
Stranded vehicle ............................... 342
Sunroof
see Power tilt/sliding sunroof
Sun visors .......................................... 195
Suspension tuning
see Air suspension program
SUV (Sport Utility Vehicle) ................. 22
T
Tachometer .................................. 29, 119
Overspeed range ........................... 119
Tailgate
Closing ............................................. 75
Messages in the multifunction
display ........................................... 286
Opening ........................................... 75
Power tailgate .................................. 76
Unlocking manually ....................... 307
Tail lamps ........................................... 312
Cleaning lenses ............................. 263
Messages in the multifunction
display ........................................... 295
Tar stains ........................................... 261
Technical data
Air conditioning refrigerant ............ 359
Brake fluid ..................................... 359
Index
17
Capacities fuels, coolants,
lubricants etc. ................................ 356
Coolant .......................................... 362
Engine oil additives ........................ 359
Engine oils ..................................... 359
Fuel requirements .......................... 360
Gasoline additives .......................... 361
Identification labels ....................... 346
Premium unleaded gasoline ........... 360
Rims and tires ................................ 352
Spare wheel ................................... 356
Vehicle specification ML 350 ......... 348
Vehicle specification
ML 350 4MATIC ............................. 349
Vehicle specification
ML 350 BlueTEC 4MATIC ............... 348
Vehicle specification
ML 550 4MATIC ............................. 350
Vehicle specification ML 63 AMG .. 351
Washer and headlamp cleaning
system ................................... 358, 364
Technical data (dimensions)
see Vehicle specification
Technical data (electrical system)
see Vehicle specification
Technical data (engine)
see Vehicle specification
Technical data (weights)
see Vehicle specification
Tele Aid ............................................... 199
Emergency calls ............................. 200
Information button ......................... 202
Initiating an emergency call
manually ........................................ 201
Messages in the multifunction
display ........................................... 285
Remote door unlock ...................... 203
Roadside Assistance button .......... 201
Search & Send ............................... 203
SOS button .................................... 201
Stolen Vehicle Recovery Services .. 204
System self-test ............................. 199
Telephone ............................................. 30
Answering/ending a call ................ 140
Hands-free microphone ................... 33
Menu ............................................. 139
Operation ....................................... 139
Phone book .................................... 140
Redialing ........................................ 141
Temperature
Interior temperature .............. 170, 179
Outside .................................. 123, 131
Tether anchorage points
see Children in the vehicle
Tie-down rings ................................... 188
Tightening torque
Wheels ........................................... 330
Time setting ....................................... 132
TIN (Tire Identification Number) ...... 241
Tire and Loading Information
placard ............................................... 227
Tire and loading terminology ........... 239
TIREFIT ............................................... 320
Tire Identification Number
see TIN
Tire inflation pressure
Checking ........................................ 221
Important notes on ........................ 220
Label on the inside of fuel filler
flap ................................................ 220
Placard on driver’s door B-pillar ..... 227
Tire labeling ....................................... 235
Tire load rating .................................. 240
Tire ply composition and material
used .................................................... 241
Tire pressure loss warning system . 222
Tire repair kit
see TIREFIT
Tires ........................................... 218, 352
Advanced Tire Pressure
Monitoring System (Advanced
TPMS) ............................................ 223
Air pressure ................................... 219
Care and maintenance ................... 232
Cleaning ......................................... 233
Direction of rotation, spinning ....... 231
Important notes on tire inflation
pressure ........................................ 220
Inflation pressure ........................... 221
Information placard ....................... 227
Inspection ...................................... 232
Labeling ......................................... 235
Load index ............................. 236, 240
Load rating .................................... 240
18
Index
Messages in the multifunction
display ................................... 281, 296
MOExtended .................................. 352
Ply composition and material
used ............................................... 241
Problems under-/overinflation ...... 221
Retreads ........................................ 218
Rims and tires (technical data) ...... 352
Rotation ......................................... 234
Service life ..................................... 232
Sizes .............................................. 352
Snow chains .................................. 243
Speed rating .......................... 237, 241
Storing ........................................... 233
Temperature .......................... 220, 234
Terminology ................................... 239
TIREFIT (tire repair kit) ................... 320
Tire Identification Number ............. 241
Tire pressure loss warning system . 222
TPMS low tire pressure/
malfunction telltale ........................ 304
Traction ................................. 233, 241
Tread ............................................. 242
Tread depth ........................... 232, 242
Treadwear ...................................... 233
Treadwear indicators ............. 232, 242
Vehicle maximum load on .............. 242
Wear pattern .................................. 234
Winter tires ............................ 242, 352
Tire speed rating ....................... 237, 241
Tongue Weight Rating
see TWR
Top tether
see Children in the vehicle
Total load limit ................................... 241
Towing
Towing eye bolt .............................. 339
Trailer .................................... 113, 254
Vehicle ........................................... 338
Towing eye bolt ................................. 339
Traction ...................................... 233, 241
Trailer towing ............................ 113, 254
Coupling a trailer ........................... 255
Decoupling ..................................... 257
Electrical connections .................... 254
Towing ........................................... 256
Trailer hitch ................................... 254
Weights and ratings ....................... 254
Transfer case ..................................... 117
Transmission
see Automatic transmission
Transmission fluid level .................... 216
Transmission gear selector lever
see Gear selector lever
Transmission positions .................... 112
Traveling abroad ............................... 257
Tread (tires) ....................................... 242
Tread depth (tires) .................... 232, 242
Treadwear .......................................... 233
Treadwear indicators (tires) .... 232, 242
Trip computer menu ......................... 138
Trip odometer, resetting ................... 118
Turning off the engine ...................... 108
Turn signals ......................................... 95
Cleaning lenses ............................. 263
Indicator lamps ................................ 28
Messages in the multifunction
display ........................................... 296
TWR (Tongue Weight Rating) ........... 242
U
Uniform Tire Quality Grading
Standards .................................. 233, 242
Units
Selecting digital speedometer
display mode ................................. 131
Selecting speedometer/
odometer display mode ................. 131
Unleaded gasoline, premium ........... 360
Unlocking the vehicle
KEYLESS-GO .................................... 71
Manually ........................................ 306
SmartKey ......................................... 70
Upholstery, cleaning ......................... 265
Useful features .................................. 194
V
Vehicle
Battery ........................................... 334
Care ............................................... 260
Control system .............................. 119
Identification Number (VIN) ........... 346
Locking/unlocking ........................... 70
Lowering (wheel change) ............... 329
Index
19
Modifications and alterations,
Operating safety .............................. 23
Towing ........................................... 338
Unlocking/locking manually .......... 306
Vehicle configuration menu ............. 137
Vehicle dimensions
see Vehicle specification
Vehicle Identification Number
(VIN) ................................................... 346
Vehicle jack
see Jack
Vehicle level control
see Air suspension program
Vehicle lighting .................................... 92
Vehicle loading
Cargo tie-down rings ...................... 188
Cargo volume, expanding .............. 189
Carriers .......................................... 187
Instructions .................................... 186
Load limit ....................................... 228
Terminology ................................... 239
Vehicle maximum load on the tire ... 242
Vehicle specification
ML 350 .......................................... 348
ML 350 4MATIC ............................. 349
ML 350 BlueTEC 4MATIC ............... 348
ML 550 4MATIC ............................. 350
ML 63 AMG ................................... 351
Vehicle status message memory .... 128
Vehicle tool kit .................................. 268
Vehicle washing
see Vehicle care
Vehicle weights
see Vehicle specification
W
Warning lamps
see Lamps, Indicator and warning
Warning sounds
Distance warning function ............. 151
Distronic ........................................ 146
Driver’s or passenger’s seat belt ..... 51
Parking brake ................................ 284
Parktronic system .......................... 163
Seat belt telltale ............................ 300
Warranty coverage ............................ 346
Washer and headlamp cleaning
system ................................................ 364
Washer fluid
Messages in the multifunction
display ........................................... 288
Mixing ratio .................................... 364
Refilling .......................................... 217
Washing the vehicle .......................... 260
Wear pattern (tires) .......................... 234
Weights (vehicle)
see Vehicle specification
Wheel
Changing ....................................... 319
Removing ....................................... 327
Spare ............................................. 319
Tightening torque ........................... 330
Wheels, sizes ..................................... 352
Wheels, Tires and .............................. 218
Window curtain air bags ..................... 41
Windows
see Power windows
Windows, cleaning ............................ 264
Windshield
Cleaning wiper blades .................... 264
Infrared reflecting .......................... 208
Washer fluid ................................... 364
Wipers ............................................. 98
Windshield wipers
Replacing wiper blades .................. 318
Winter cover .............................. 214, 242
Winter driving
Instructions .................................... 243
Radiator cover ............................... 242
Snow chains .................................. 243
Tires ............................................... 242
Winter tires ................................ 242, 352
Wood trims, cleaning ........................ 266
Introduction
20
Product Information
Please observe the following in your own best
interest:
We recommend using Genuine MercedesBenz Parts as well as conversion parts and
accessories explicitly approved by us for your
vehicle model.
We have tested these parts to determine their
reliability, safety and special suitability for
Mercedes-Benz vehicles.
We are unable to make an assessment for
other products and therefore cannot be held
responsible for them, even if in individual
cases an official approval or authorization by
governmental or other agencies should exist.
Use of such parts and accessories could
adversely affect the safety, performance or
reliability of your vehicle. Please do not use
them.
Genuine Mercedes-Benz Parts and preapproved conversion parts and accessories
are available at any authorized MercedesBenz Center. In addition, you will receive
comprehensive information on permissible
technical modifications and expert
installations.
Operator’s Manual
Notes
This Operator’s Manual contains a great deal
of useful information. We urge you to read it
carefully and familiarize yourself with the
vehicle before driving.
For your own safety and longer service life of
the vehicle, we urge you to follow the
instructions and warnings contained in this
Operator’s Manual. Ignoring them could
result in damage to the vehicle or personal
injury to you or others. Vehicle damage
caused by failure to follow instructions is not
covered by the Mercedes-Benz Limited
Warranty.
We continuously strive to improve our
product and ask for your understanding that
we reserve the right to make changes in
design and equipment. Therefore,
information, illustrations, and descriptions in
this Operator’s Manual might differ from your
vehicle.
Vehicle equipment
Your vehicle may have some or all of the
equipment described in this manual.
Therefore, you may find explanations for
optional equipment not installed in your
vehicle. If you have any questions about
operating particular equipment, any
authorized Mercedes-Benz Center will be glad
to demonstrate the proper procedures.
Optional equipment is also described in this
manual, including operating instructions
wherever necessary. Since they are specialorder items, the descriptions and illustrations
herein may vary slightly from the actual
equipment of your vehicle.
If there are any equipment details that are not
shown or described in this Operator’s
Manual, any authorized Mercedes-Benz
Center will be glad to inform you of correct
care and operating procedures. The
Operator’s Manual and Maintenance Booklet
are important documents and should be kept
with the vehicle.
Service and warranty information
The Service and Warranty Information
booklet contains detailed information about
the warranties covering your Mercedes-Benz,
including:
R
New Vehicle Limited Warranty
R
Emission System Warranty
R
Emission Performance Warranty
R
California, Connecticut, Maine,
Massachusetts, New York, Pennsylvania,
Introduction
21
Rhode Island, and Vermont Emission
Control System Warranty
R
State Warranty Enforcement Laws (Lemon
1
Laws)
Important notice for California retail
buyers and lessees of Mercedes-Benz
automobiles
Under California law you may be entitled to a
replacement of your vehicle or a refund of the
purchase price or lease price, if after a
reasonable number of repair attempts
Mercedes-Benz USA, LLC and/or its
authorized repair or service facilities fail to fix
one or more substantial defects or
malfunctions in the vehicle that are covered
by its express warranty. During the period of
18 months from original delivery of the
vehicle or the accumulation of 18 000 miles
(approximately 29 000 km) on the odometer
of the vehicle, whichever occurs first, a
reasonable number of repair attempts is
presumed for a retail buyer or lessee if one or
more of the following occurs:
(1) the same substantial defect or
malfunction results in a condition that is
likely to cause death or serious bodily
injury if the vehicle is driven, that defect
or malfunction has been subject to repair
two or more times, and you have directly
notified Mercedes-Benz USA, LLC in
writing of the need for its repair,
(2) the same substantial defect or
malfunction of a less serious nature than
category (1) has been subject to repair
four or more times and you have directly
notified us in writing of the need for its
repair, or
(3) the vehicle is out of service by reason of
repair of the same or different substantial
defects or malfunctions for a cumulative
total of more than 30 calendar days.
Written notification should not be sent to a
dealer, it should be addressed to
Mercedes-Benz USA, LLC
Customer Assistance Center
One Mercedes Drive
Montvale, NJ 07645-0350
Maintenance
The Maintenance Booklet describes all the
necessary maintenance work which should
be performed at regular intervals.
Always have the Maintenance Booklet with
you when you take the vehicle to an
authorized Mercedes-Benz Center for
service. The service advisor will record each
service in the booklet for you.
Roadside Assistance
The Mercedes-Benz Roadside Assistance
Program provides factory-trained technical
help in the event of a breakdown. Calls to the
toll-free Roadside Assistance number
1-800-FOR-MERCedes (in the USA)
1-800-387-0100 (in Canada)
will be answered by Mercedes-Benz
Customer Assistance Representatives
24 hours a day, 365 days a year.
Roadside Assistance will be provided in
accordance with standard program
guidelines which include providing service to
the vehicle up to a reasonable distance from
a paved roadway. We will make every effort
to assist in a breakdown situation, however,
the accessibility of your vehicle will be
determined by our authorized Mercedes-Benz
Center technician or the tow service provider
on a case-by-case basis and may be a factor
in our ability to respond.
Additional charges may be applicable for a
breakdown location determined not to be a
reasonably accessible roadside location as
1
Applicable to vehicles with gasoline engine only.
Z
Introduction
22
determined by our authorized technician and
tow service provider.
For additional information refer to the
Mercedes-Benz Roadside Assistance
Program brochure (in the USA) or the
Roadside Assistance section of the Service
and Warranty Information Booklet (in
Canada) in your vehicle literature portfolio.
Change of address or ownership
If you change your address, be sure to send
in the “Change of Address Notice” found in
the Service and Warranty Information
Booklet, or simply call the Mercedes-Benz
Customer Assistance Center (in the USA) at
1-800-FOR-MERCedes (1-800-367-6372), or
Customer Service (in Canada) at
1-800-387-0100. This will assist us in
contacting you in a timely manner should the
need arise.
If you sell your Mercedes, please leave all
literature with the vehicle to make it available
to the next operator.
If you bought this vehicle used, be sure to
send in the “Notice of Purchase of Used
Truck” found in the Service and Warranty
Information Booklet, or call the MercedesBenz Customer Assistance Center (in the
USA) at 1-800-FOR-MERCedes
(1-800-367-6372), or Customer Service (in
Canada) at 1-800-387-0100.
Operating your vehicle outside the
USA or Canada
If you plan to operate your vehicle in foreign
countries, please be aware that:
R
Service facilities or replacement parts may
not be readily available.
R
Unleaded gasoline for vehicles with
catalytic converters may not be available;
the use of leaded fuels will damage the
catalysts.
R
Gasoline may have a considerably lower
octane rating, and improper fuel can cause
engine damage.
Sport Utility Vehicle
Warning!
G
This Sport Utility Vehicle is designed for both
on-road and off-road use. It can go places and
perform tasks for which conventional 2-wheel
drive passenger cars are not intended. This
vehicle will handle and maneuver differently
from conventional passenger cars in driving
conditions which may occur on streets,
highways and off-road use.
This vehicle has a higher ground clearance
and a higher center of gravity than many
passenger cars. As with other vehicles of this
type, if you make sharp turns at excessive
speeds or abrupt maneuvers, the vehicle may
roll over or may go out of control and crash.
Utility vehicles have a significantly higher
rollover rate than other types of vehicles.
Failure to operate this vehicle safely may
result in an accident, rollover of the vehicle,
and severe or fatal injury.
Before you start to drive this vehicle, read the
Operator’s Manual. Take time to become
familiar with the driving characteristics of this
vehicle. Be sure you are familiar with all
vehicle controls. Learn how your vehicle
handles on different road surfaces. Do not
attempt sharp turns at excessive speeds or
abrupt maneuvers or other unsafe driving
actions that can cause loss of vehicle control.
When driving off-road or working the vehicle
hard, do not overload it. And, always wear
your seat belts at all times. In a rollover crash,
an unbelted person is significantly more likely
to die than a person wearing a seat belt.
Introduction
23
Operating safety
Warning!
G
Work improperly carried out on electronic
components and associated software could
cause them to cease functioning. Because the
vehicle’s electronic components are
interconnected, any modifications made may
produce an undesired effect on other
systems. Electronic malfunctions could
seriously impair the operating safety of your
vehicle.
Contact an authorized Mercedes-Benz Center
for repairs or modifications to electronic
components.
Other improper work or modifications on the
vehicle could also have a negative impact on
the operating safety of the vehicle.
Some safety systems only function while the
engine is running. You should therefore never
turn off the engine while driving.
Warning!
G
Heavy blows against the vehicle underbody or
tires/wheels may cause serious damage and
impair the operating safety of your vehicle.
Such blows can be caused, for example, by
running over an obstacle, road debris or a
pothole. If you feel a sudden significant
vibration or ride disturbance, or you suspect
that damage to your vehicle as occurred:
R
turn on your hazard warning flashers
R
slow down carefully
R
drive with caution to an area which is a safe
distance from the road
Inspect the vehicle underbody and tires/
wheels for possible damage. If the vehicle
appears unsafe, have it towed to the nearest
authorized Mercedes-Benz Center or other
qualified maintenance or repair facility for
further inspection or repairs.
Proper use of the vehicle
Proper use of the vehicle requires that you are
familiar with the following information and
rules:
R
the safety precautions in this manual
R
the “Technical data” section in this manual
R
traffic rules and regulations
R
motor vehicle laws and safety standards
Warning!
G
Various warning labels are attached to your
vehicle. These warning labels are intended to
make you and others aware of various risks.
Do not remove any of these warning labels
unless explicitly instructed to do so by
information on the label itself. Removing
warning labels may cause you and others to
be unaware of certain risks which may result
in an accident and/or personal injury.
Warning!
G
HYBRID vehicles: It is imperative that you read
the HYBRID Supplemental Operating
Instructions included in your vehicle literature
portfolio. You may otherwise not recognize
potential danger.
Problems with your vehicle
If you should experience a problem with your
vehicle, particularly one that you believe may
affect its safe operation, we urge you to
contact an authorized Mercedes-Benz Center
immediately to have the problem diagnosed
and corrected if required. If the matter is not
handled to your satisfaction, please discuss
the problem with the Mercedes-Benz Center
management or, if necessary, contact us at
one of the following addresses:
In the USA:
Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350
Z
Introduction
24
In Canada:
Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
Reporting safety defects
For the USA only:
The following text is published as required of
manufacturers under Title 49, Code of U.S.
Federal Regulations, Part 575 pursuant to the
“National Traffic and Motor Vehicle Safety Act
of 1966”.
Reporting safety defects
If you believe that your vehicle has a defect
which could cause a crash or could cause
injury or death, you should immediately
inform the National Highway Traffic Safety
Administration (NHTSA) in addition to
notifying Mercedes-Benz USA, LLC.
If NHTSA receives similar complaints, it may
open an investigation, and if it finds that a
safety defect exists in a group of vehicles, it
may order a recall and remedy campaign.
However, NHTSA cannot become involved in
individual problems between you, your
dealer, or Mercedes-Benz USA, LLC.
To contact NHTSA, you may call the Vehicle
Safety Hotline toll-free at 1-888-327-4236
(TTY: 1-800-424-9153); go to
www.safercar.gov ; or write to:
Administrator, NHTSA Headquarters,
1200 New Jersey Avenue, SE, West Building,
Washington, DC 20590.
You can also obtain other information about
motor vehicle safety from
www.safercar.gov.
Vehicle data recording
Information regarding electronic
recording devices
(Including notice pursuant to California Code
§ 9951)
Please note that your vehicle is equipped with
devices that can record vehicle systems data
and, if equipped with the Tele Aid system, may
transmit some data in certain accidents.
This information helps, for example, to
diagnose vehicle systems after a collision and
to continuously improve vehicle safety.
Daimler may access the information and
share it with others
R
for safety research or vehicle diagnosis
purposes
R
with the consent of the vehicle owner or
lessee
R
in response to an official request by law
enforcement or other government agency
R
for use in dispute resolution involving
Daimler, its affiliates or sales/service
organization and/or
R
as otherwise required or permitted by law
Please check the Tele Aid subscription
service agreement for details regarding the
information that may be recorded or
transmitted via that system.
Exterior view ....................................... 26
Cockpit ................................................. 27
Instrument cluster .............................. 28
Multifunction steering wheel ............. 30
Center console .................................... 31
Overhead control panel ...................... 32
Door control panel .............................. 33
25
At a glance
Exterior view
26
Exterior view
At a glance
i
This Operator’s Manual describes all features, standard or optional, potentially available
for your vehicle at the time of purchase. Please be aware that your vehicle might not be
equipped with all features described in this manual.
Function Page
:
Tailgate 75
Power tailgate 76
;
Rear window defroster 183
=
Rear window wiper/washer 100
Wiper blade, replacing 318
Wiper blade, cleaning 264
?
Rear lamps 311
A
Fuel filler flap 210
B
Doors:
Locking and unlocking 70,
C
Exterior rear view mirrors 89
D
Towing eyes 339
E
Front lamps
306
311
Function Page
F
Hood 212
G
Wipers 98
Wiper blades, replacing 318
Wiper blades, cleaning 264
H
Windshield:
Wiping with washer fluid 99
Cleaning 264
I
Power tilt/sliding sunroof 184
J
Carriers 187
K
Tires and wheels 218
Rims and tires 352
L
Headlamp cleaning system 96
M
Front fog lamp 95
Cockpit
Cockpit
27
At a glance
Function Page
:
Cruise control lever:
Cruise control 141
Distronic 144
;
Instrument cluster 28,
=
Multifunction steering
wheel
?
Horn
A
Steering wheel gearshift
control 115
B
Gear selector lever 109
C
Front Parktronic warning
indicators 161
D
Overhead control panel 32
E
Glove box lid release, glove
box lock 193
F
Glove box 192
G
Power outlet 197
H
Center console
117
30,
119
31
Function Page
I
Starter switch 79
J
Steering wheel adjustment,
manual 86
K
On-board diagnostics
(OBD) socket
L
Hood lock release 212
M
Parking brake release 107
N
Parking brake pedal 107
O
Door control panel 33
P
Exterior lamp switch 93
Q
Steering wheel adjustment,
electrical 86
Heated steering wheel 88
R
Combination switch:
Turn signals 95
Wipers 98
High beam 96
Z
Instrument cluster
28
Instrument cluster
At a glance
Function Page
:
# Left turn signal
indicator lamp
;
To dim instrument cluster
illumination 118
=
Reset button for:
Trip odometer 118
Settings 129
?
To brighten instrument
cluster illumination 118
A
! Right turn signal
Function Page
$ Brake warning lamp,
USA only
d ESP® warning lamp
· Distance warning
3
lamp
J Brake warning lamp,
Canada only
h Combination low tire
pressure/TPMS
malfunction telltale, USA
only
indicator lamp
B
Clock 132
C
Speedometer with:
! Antilock Brake
System (ABS) indicator
lamp
298
È Variable speed limiter
indicator lamp
2
Lamp without function. It illuminates when the ignition is on. It should go out when the engine is running.
3
Vehicles without Distronic: Warning lamp without function. It illuminates when the ignition is on. It should
go out when the engine is running.
2
299
301
302
299
223,
304