Page 1
Using your Bluetooth
headset with the
Logitech wireless hub
© 2005 Logitech, Inc.
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Using your Bluetooth headset with the Logitech wireless hub
Contents
Before you start 3
Connecting your Logitech headset 3
Making sure that your device is connected 5
Communicate without wires 6
Voice chatting with your instant messenger 6
Troubleshooting 10
This manual is published by Logitech. Logitech assumes no responsibility for any errors that may appear in this manual.
Information contained herein is subject to change without notice.
© 2005 Logitech. All rights reserved. Logitech, the Logitech logo, and other Logitech marks are owned by Logitech and may be
registered. All other trademarks are the property of their respective owners.
The Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by Logitech is under
license. Other trademarks and trade names are those of their respective owners.
Microsoft, MSN, ActiveSync, and Windows are either registered trademarks or trademarks of Microsoft Corporation in the
United States and/or other countries. Screenshots reprinted by permission from Microsoft Corporation.
© 2005 Logitech, Inc. 2
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Using your Bluetooth headset with the Logitech wireless hub
Before you start
Before you use your Bluetooth headset with your wireless hub, confirm that:
• You have installed your Logitech product, the SetPoint™ software, and Easy
Synchronization. As part of the SetPoint installation the WIDCOMM
(stack) is installed. Most versions of the WIDCOMM
®
Bluetooth® stack are supported;
®
Bluetooth® software
details of compatible versions are listed in the installation guide, provided at
www.logitech.com/bluetooth/installation
This guide assumes that you are using the WIDCOMM
.
®
Bluetooth® software (stack) rather
than a different manufacturer’s stack; if you prefer to use a different stack refer to the
manufacturer’s help system for instructions.
• You are using the Bluetooth
an equivalent configuration – see www.logitech.com/bluetooth/installation
®
wireless hub supplied with your Logitech product or you have
for details.
• You have charged your headset, so it is ready for use.
This guide contains all the information you need to connect and start using your Bluetooth
headset. If you need further information, additional sources are available:
• www.logitech.com/bluetooth
• www.logitech.com/bluetooth/installation
• www.logitech.com/bluetooth/howto
provides general information about the Bluetooth technology.
explains how to install Logitech® devices and software.
provides a product compatibility matrix which lists the
products that have been tested and approved for use with the Logitech wireless hub.
Connecting your Logitech headset
This section describes how to connect using the WIDCOMM® Bluetooth® stack. However, if you
are using Microsoft
refer to the Windows
To connect your Logitech headset and computer:
1 Place your headset in discoverable mode. To do so, with the Logitech headset turned off,
press and hold the button on the side of your headset for up to 10 seconds until its indicator
light first flashes blue three times, and then fast blue and red.
Please note:
• If the indicator light flashes red three times and then stops flashing, this means that
• For the Motorola Bluetooth Headset, with the headset’s boom open, press and
®
Windows® XP Service Pack 2 and prefer to use its built-in Microsoft® stack,
®
Help and Support Center for connection instructions.
the headset was turned on when you began, and you have now turned it off.
Release the button and start again.
hold the multifunction button for three seconds. For other headsets, press and hold
the button for several seconds. Refer to your headset’s user guide for full details.
© 2005 Logitech, Inc. 3
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Using your Bluetooth headset with the Logitech wireless hub
2 Start the Bluetooth Setup Wizard in one of three ways:
• Press the Connect button on your Bluetooth
-or-
• Right-click the Bluetooth
icon, , in the Windows taskbar and select Add a
Bluetooth Device from the menu displayed.
-or-
wireless hub.
• Select Add a Bluetooth Device from the Bluetooth Tasks panel in the My Bluetooth
Places screen in your Windows
Explorer (available in Windows XP only).
The first screen of the wizard is displayed.
3 Search for devices by clicking Next >. The wizard then searches for Bluetooth
within range, and displays those it finds:
The devices found are listed.
If a large number of devices are
found, make a selection here to
display just those you are
interested in.
devices
You can click here to search again if your headset is not found.
Your headset may not be found the first time you carry out a search. Click Search
Again to repeat the search.
4 Select your Bluetooth headset by highlighting it and clicking Next >. You have now
discovered your Bluetooth headset! It remains discoverable for two minutes.
5 Pair your headset and computer. To do this, enter the Passkey ‘0000’ and click Pair Now.
(A Passkey is also known as a PIN Code.)
For most Sony Ericsson Bluetooth Headsets, Motorola Bluetooth Headsets, and Siemens
Bluetooth Headsets, the Passkey is also ‘0000’. For the Nokia HDW-2 Bluetooth
Headset, the Passkey is specific to that headset – refer to your headset’s user guide.
The Nokia HDW-2 Bluetooth Headset can be paired with more than one device,
though there are some restrictions.
Refer to your headset’s user guide for full details.
© 2005 Logitech, Inc. 4
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Using your Bluetooth headset with the Logitech wireless hub
When your Bluetooth headset and computer have been successfully paired, the Bluetooth
Service Selection dialog is displayed listing the services available to use.
Please note:
• Some headsets are identified as ‘Handsfree’.
• If you get an error message indicating that your headset hasn’t paired, this
may be for a variety of reasons:
- your headset may have come out of discoverable mode,
- it may be out of range,
- it may already have been paired with another computer in range.
For suggestions about the actions you can take, see Troubleshooting
, page 10.
6 Select the Headset service by checking the box next to it. In the dialog displayed, leave the
settings unchanged and click OK. You return to the Bluetooth Service Selection dialog.
If no service appears, then restart the connection process from step 1. If you do
not see any service available, this means that your headset does not provide a
service supported by your Bluetooth
®
stack.
7 Click Finish.
8 Connect to your headset by right-clicking on the device icon and selecting Connect
Headset. The device icon changes to show that the headset is now connected. Then, press
the button on the side of the headset when it beeps/rings.
Please note:
• For other headsets, refer to your headset’s user guide for full details.
• It is important that you disconnect your Logitech headset when you have
finished using it, to avoid conflict with other Bluetooth
®
devices.
Making sure that your device is connected
A device icon for your Bluetooth headset is shown in your Bluetooth Neighborhood. To see this:
1 Double-click the Bluetooth
Places window is displayed.
2 Select View devices in range. A list of Bluetooth devices within range of your computer is
displayed, including your Bluetooth headset.
The icon for your Bluetooth headset indicates whether it is paired or connected:
Not paired or connected Paired but not connected Paired and connected
At this stage, the icon of your device should indicated your device is ‘Paired but nor connected’.
If you have followed the steps in the previous section but your Bluetooth headset is still not
connected, see Troubleshooting
© 2005 Logitech, Inc. 5
icon, , in the Windows taskbar. The Explore My Bluetooth
, page 10, for suggestions of the actions you should take.
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Using your Bluetooth headset with the Logitech wireless hub
Communicate without wires
Any program you use to listen to news or music will work with your Logitech headset, including
MusicMatch, Windows Media Player and Microsoft Internet Explorer.
To listen to streaming news and music:
1 Make sure your headset is connected, and that you have switched your computer’s sound to
the headset, by pressing the connect button of your headset. See Connecting your Logitech
headset
2 Launch the program you want to use.
3 Find the music or station you want to listen to and click the Play
If you can’t hear sound, try pressing the button on the side of your headset. If you still can’t hear
anything see Troubleshooting, page 10, for suggestions of the actions you should take.
Voice chatting with your instant messenger
beginning on page 3 for details.
button if necessary.
You can use your Logitech headset with most of the popular instant messaging programs,
including MSN Messenger (see page 7), Yahoo! Messenger (see page 8), AOL Instant
Messenger™ (see page 9
), and Skype™ (see page 9).
Want the latest programs?
• Go to http://messenger.msn.com
• Go to http://messenger.yahoo.com
for MSN Messenger.
for Yahoo! Messenger.
• Go to http://www.aim.com for AOL Instant Messenger™.
• Go to http://www.skype.com for Skype™.
For other headsets, refer to your headset’s user guide for full details.
© 2005 Logitech, Inc. 6
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Using your Bluetooth headset with the Logitech wireless hub
To voice chat using MSN® Messenger:
1 Connect your headset, and switch your computer’s sound to the headset by pressing
the headset button. See Connecting your Logitech headset
For other headsets, refer to your headset’s user guide for full details.
2 Launch MSN Messenger and Sign In.
®
3 Run the MSN
working optimally with MSN
Wizard from the Tools menu, and follow the instructions on screen.
Please note the following when running the wizard:
• When asked to select the Microphone and Speakers you want to use,
• When testing the speakers, if you can’t hear the drum beat, this may be
Messenger Audio Tuning Wizard to make sure your Logitech headset is
®
Messenger. Start the wizard by selecting Audio Tuning
make sure they are set to ‘Bluetooth Audio.’ If they are not, select this option
from the relevant drop-down lists.
because your headset has gone into sleep mode. Try pressing the button on
the side of your headset once.
beginning on page 3 for details.
4 Select the contact you want to chat with from the list available. The easiest way to do this is
to double-click their name in the Online list, and then click Start talking in the side bar of
the Conversation window.
You can also select a contact to chat to by:
• Right-clicking on their name in the Online list and selecting Start a Voice
Conversation.
• Highlighting their name in the Online list and selecting Start a Voice
Conversation from the Actions drop-down menu.
A message is sent to your contact inviting them to chat to you. Sit back and wait for their
reply! If you can’t hear your contact speak or if they can’t hear you, see Troubleshooting
page 10
, for suggestions of the actions you should take.
,
© 2005 Logitech, Inc. 7
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Using your Bluetooth headset with the Logitech wireless hub
To voice chat using Yahoo! ® Messenger:
1 Connect your headset, and switch your computer’s sound to the headset by pressing
the headset button. See Connecting your Logitech headset
For other headsets, refer to your headset’s user guide for full details.
2 Launch Yahoo! Messenger and Login.
beginning on page 3 for details.
3 Run the Yahoo! ® Messenger Audio Setup Wizard to make sure your Logitech headset is
working optimally with Yahoo!
®
Messenger. Start the wizard by selecting Audio Setup
Wizard from the Help menu, and follow the instructions on screen.
4 Select the contact you want to chat with from the list available to you. The easiest way to do
this is to double-click their name in the appropriate group and click Voice in the toolbar of
the Instant Message window.
You can also select a contact or several contacts for a conference call by:
• Highlighting their name in the appropriate group and selecting Invite to
Conference from the Tools drop-down menu.
• Right-clicking on their name in the appropriate group and selecting Invite
to Conference.
The Invite Friends to Conference dialog is displayed, for you to confirm the
contacts you want to chat with before clicking on Invite.
A message is sent to the person you have selected inviting them to chat to you. When they
accept your invitation, relax and discuss whatever’s on your mind!
If you can’t hear your contact speak or they can’t hear you, see Troubleshooting
, page 10,
for suggestions of the actions you should take.
®
Tips for chatting with Yahoo!
Messenger:
• Before you start chatting, check the Hands Free box in the Voice Conference
window to indicate that you are using a headset. If you do not do this you have
to use your mouse to hold down the Talk button when chatting. Refer to the
Help for Yahoo!
®
Messenger for more information.
• If you or your contact receive a message saying that you are not authorized to
join a conference, this may be because Yahoo! ® Messenger has timed out. To
be able to join the conference click OK to close the message, then click Voice
Off followed by Voice in the Voice Conference window.
© 2005 Logitech, Inc. 8
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Using your Bluetooth headset with the Logitech wireless hub
To voice chat using AOL® Instant Messenger™:
1 Connect your headset, and switch your computer’s sound to the headset by pressing
the headset button. See Connecting your Logitech headset
For other headsets, refer to your headset’s user guide for full details.
2 Launch AOL Instant Messenger and Sign In.
3 Select the contact you want to chat with by right-clicking on their name in the Online list
and selecting Connect to Talk.
You can also select a contact by highlighting their name and selecting Connect
to Talk from the People drop-down menu.
A dialog is displayed asking you to confirm that you want to connect.
4 Click Connect. The Connecting to window is displayed. You can now begin your
conversation.
beginning on page 3 for details.
If you can’t hear your contact speak or they can’t hear you, see Troubleshooting
, page 10,
for suggestions of the actions you should take.
To voice chat using Skype™:
1 Connect your headset, and switch your computer’s sound to the headset by pressing
the headset button. See Connecting your Logitech headset
For other headsets, refer to your headset’s user guide for full details.
2 Launch Skype and Log In.
3 Select the contact you want to chat with by right-clicking on their name in the Skype
Contacts list and selecting Call This Contact.
You can also select a contact by highlighting their name and clicking
The contact is called. You can now begin your conversation.
If you can’t hear your contact speak or they can’t hear you, see Troubleshooting
for suggestions of the actions you should take.
beginning on page 3 for details.
.
, page 10,
© 2005 Logitech, Inc. 9
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Using your Bluetooth headset with the Logitech wireless hub
Troubleshooting
If you are experiencing difficulties connecting or using your Logitech headset, check whether
your problem is listed below. If it is, try the suggestions made to resolve the problem.
I can’t pair my headset with my computer
There are various reasons why your Logitech headset and computer may not pair, for example:
• Your headset may have come out of discoverable mode.
• Your headset may be out of range.
• Your headset may not be fully charged.
Check that your headset is charged and not paired with another device, and try the pairing
procedure again.
My headset is paired but I can’t connect
The reasons why you can't connect your headset are similar the reasons listed above.
Check that your headset is on and in the range of your wireless hub (less then 10 meters). Then,
try the pairing procedure again.
My headset is paired and connected, but I can’t hear sound
If you can’t hear sound, try the following:
• Adjust the volume on your headset. Note that you may not be able to adjust the volume
from your computer.
• Press the button on the side of your Logitech headset.
For other headsets, refer to your headset’s user guide for full details.
®
• Check that the Windows
(This should happen automatically when you connect your headset to your computer.)
To do this, follow these steps:
1 At the Windows
2 Go to the Audio tab and check that ‘Bluetooth Audio’ is selected in both the Sound
playback and Sound recording drop-down lists.
®
3 (Windows
XP only.) Go to the Voi ce tab and check that ‘Bluetooth Audio’ is selected
in both the Voice playback and Voice recording drop-down lists.
sound and audio properties have switched to Bluetooth® audio.
®
Control Panel, select Sounds and Audio Devices.
4 Click OK to save any changes made and close the dialog.
• Exit and restart the program you are using to play sound.
• Check that the volume for your computer is not set to ‘Zero’ or ‘Mute’.
© 2005 Logitech, Inc. 10
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Using your Bluetooth headset with the Logitech wireless hub
• Turn the headset off and back on. To do this:
1 Turn the headset off by pressing and holding the button on the side of the headset
for up to 10 seconds until its indicator light flashes red.
2 Turn it back on by pressing and holding the button on the side of your headset for up
to 10 seconds until its indicator light first flashes blue, and then flashes red and blue.
3 Repeat the connection procedure for your Logitech headset.
• Make sure your headset is fully charged.
My headset is connected but I can’t chat using an instant messenger
If you can’t chat using an instant messenger, try the following:
• Carry out the suggestions in the previous section for ‘My headset is paired and connected,
but I can’t hear sound’.
To stop and start the instant messenger, you must select Exit and then restart the
program. Signing out and back in does not stop and start the program properly.
• If you are using MSN
®
Messenger, try running the Audio Tuning Wizard again. See page 7
step 3 for details.
• If you are using Yahoo!
See page 8
step 3 for details.
• If you are using Yahoo!
authorized to join a conference, this may be because Yahoo!
®
Messenger, try running the Audio Setup Wizard again.
®
Messenger and you receive a message saying that you are not
®
Messenger has timed out. To
be able to join the conference click OK to close the message, then click Voice Off followed
by Voice in the Voice Conference window.
• If you are using Skype™, try checking and editing the Sound Devices settings by selecting
Options from the Tools menu and clicking Sound Devices in the left-hand list of options.
Try changing the drop down lists to ‘Bluetooth Audio’. If this doesn’t work, click the help link
‘Learn more how to set up your audio settings.’
I have disconnected my headset and now my speakers don’t work
This may be because the Windows® sound and audio properties have not switched back from
Bluetooth® audio to your sound card. (This should happen automatically when you disconnect or
unpair your headset.) To check this, follow these steps:
®
1 At the Windows
2 Go to the Audio tab and check that your sound card is selected in both the Sound
playback and Sound recording panels. If it is not, select your sound card in both lists.
3 (Windows
®
Voice playback and Voice recording panels. If it isn’t, select your sound card in both places.
Control Panel, select Sounds and Audio Devices.
XP only.) Go to the Voice tab and check that your sound card is selected in both the
4 Click OK to save any changes made and close the dialog.
© 2005 Logitech, Inc. 11
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Using your Bluetooth headset with the Logitech wireless hub
I have disconnected my Logitech headset from the Bluetooth wireless hub
and now my mobile phone can’t see it
Early releases of the Logitech headset do not support multiple pairing. This means that if you pair
your headset with a new Bluetooth
®
device (such as your computer), your previous pairing (such
as that with your mobile phone), is lost.
The solution is to pair your Logitech headset with your mobile phone again.
© 2005 Logitech, Inc. 12
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