MFL69962014
RELEASING THIS DRAWING WITHOUT PERMISSION LG Electronics SHOULD BE ACCUSED ACCORDING TO THE LAWS AND COMPANY RULES.
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LG |
WD1411SBW |
MFL69962014 |
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FH4K9KDSK2.ABWREAP |
A**REAP ENGLISH |
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11kg STEAM |
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Printing, text size and line are based on LG design film. |
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Exterier size on the drawing is cutting line. |
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Before product controlled by criteria sample. |
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should comply with LG standard of LG(63)-A-5501-34
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MANUAL,OWNER’S |
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RELATED DWG. |
DWG. |
MFL69962014 |
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EAGH601112 |
17/07/04 |
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LG Electronics Inc. |
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REV. NO. |
REVISION DESCRIPTION |
REF. NO. |
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PREPARED APPROVED |
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No. |
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ENGLISH
OWNER’S MANUAL
WASHING
MACHINE
Before beginning installation, read these instructions carefully. This will simplify installation and ensure that the product is installed correctly and safely. Leave these instructions near the product after installation for future reference.
WD1411SBW
www.lg.com
Copyright © 2017 LG Electronics Inc. All Rights Reserved.
MFL69962014
TABLE OF CONTENTS
This manual is produced for a group of products and may contain images or content different from the model you purchased.
This manual is subject to revision by the manufacturer.
SAFETY INSTRUCTIONS....................................... |
03 |
Important Safety Instructions............................................................... |
04 |
INSTALLATION....................................................... |
07 |
Parts..................................................................................................... |
07 |
Accessories.......................................................................................... |
07 |
Specifications....................................................................................... |
08 |
Installation Place Requirements........................................................... |
09 |
Unpacking and Removing Transit Bolts............................................... |
10 |
Using Anti-Slip Sheets (Optional)......................................................... |
11 |
Wooden Floors (Suspended Floors).................................................... |
11 |
Leveling the Appliance......................................................................... |
12 |
Connecting Supply Hose...................................................................... |
12 |
Installing the Drain Hose...................................................................... |
15 |
Electrical Connections (In the UK Only)............................................... |
15 |
OPERATION............................................................ |
16 |
Using the Washing Machine................................................................ |
16 |
Sorting Laundry.................................................................................... |
17 |
Adding Cleaning Products.................................................................... |
18 |
Control Panel....................................................................................... |
20 |
Programme Table................................................................................. |
21 |
Option Programme............................................................................... |
25 |
Using Smart ThinQ Application............................................................ |
29 |
SMART FUNCTIONS.............................................. |
29 |
Using Smart Diagnosis™..................................................................... |
31 |
MAINTENANCE....................................................... |
32 |
Cleaning Your Washing Machine......................................................... |
32 |
Cleaning the Water Inlet Filter.............................................................. |
32 |
Cleaning the Drain Pump Filter............................................................ |
33 |
Cleaning the Dispenser Drawer........................................................... |
34 |
Tub Clean (Optional)............................................................................ |
34 |
Caution on Freezing During Winter...................................................... |
35 |
TROUBLESHOOTING............................................. |
37 |
Diagnosing Problems........................................................................... |
37 |
Error Messages.................................................................................... |
40 |
SAFETY INSTRUCTIONS
The following safety guidelines are intended to prevent unforeseen risks or damage from unsafe or incorrect operation of the product.
The guidelines are separated into ‘WARNING’ and ‘CAUTION’ as described below.
This symbol is displayed to indicate matters and operations that can cause risk. Read the part with this symbol carefully and follow the instructions in order to avoid risk.
WARNING - This indicates that the failure to follow the instructions can cause serious injury or death.
CAUTION - This indicates that the failure to follow the instructions can cause the minor injury or damage the product.
WARNING
To reduce the risk of fire, electric shock, or injury to persons when using your product, basic safety precautions should be followed, including the following:
Children in the Household
This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety. Children should be supervised to ensure that they do not play with the appliance.
For use in Europe:
This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Children shall not play with the appliance. Cleaning and user maintenance shall not be made by children without supervision.
Children of less than 3 years should be kept away unless continuously supervised.
ENGLISH
03
Important Safety Instructions
WARNING
To reduce the risk of fire, electric shock, or injury to persons when using your product, basic safety precautions should be followed, including the following:
Installation
••Never attempt to operate this appliance if it is damaged, malfunctioning, partially disassembled, or has missing or broken parts, including a damaged cord or plug.
••This appliance should only be transported by two or more people holding the appliance securely.
••Do not install the appliance in a damp and dusty place. Do not install or store the appliance in any outdoor area, or any area that is subject to weathering conditions such as direct sunlight, wind, rain, or temperatures below freezing.
••Tighten the drain hose to avoid separation.
••If the power cord is damaged or the hole of the outlet socket is loose, do not use the power cord and contact an authorized service centre.
••This appliance must not be installed behind a lockable door, a sliding door or a door with a hinge on the opposite side to that of the appliance, in such a way that a full opening of the appliance door is restricted.
••Do not use a multi outlet power board, extension cable or double adapter with this appliance.
••This appliance must be earthed / grounded via the mains supply lead. In the event of malfunction or breakdown, earthing / earthing / grounding will reduce the risk of electric shock by providing a path of least resistance for electric current.
••This appliance is equipped with a power cord having an equipment-earthing
/ earthing / grounding conductor and a earthing / grounding power plug. The power plug must be plugged into an appropriate outlet socket that is installed and grounded in accordance with all local codes and ordinances.
••Improper connection of the equipment-earthing / grounding conductor can result in risk of electric shock. Check with a qualified electrician or service personnel if you are in doubt as to whether the appliance is properly grounded.
••Do not modify the power cord provided with the appliance.If it does not fit the outlet, have a proper outlet installed by a qualified electrician.
04
Operation
••Do not attempt to separate any panels or disassemble the appliance. Do not apply any sharp objects to the control panel in order to operate the appliance.
••Do not repair or replace any part of the appliance. All repairs and servicing must be performed by qualified service personnel unless specifically recommended in this Owner’s Manual. Use only authorized factory parts.
••Keep the area underneath and around your appliances free of combustible materials such as lint, paper, rags, chemicals, etc.
••Do not put animals, such as pets into the appliance or allow children to play with the appliance.
••Do not leave this appliance door open. Children may hang on the door or crawl inside the appliance, causing damage or injury.
••Use new hoses or hose-set supplied with the appliance. Reusing old hoses can cause a water leak and subsequent property damage.
••Never reach into this appliance while it is operating. Wait until the drum has completely stopped.
••Do not put in, wash or dry articles that have been cleaned in, washed in, soaked in, or spotted with combustible or explosive substances (such as wax, oil, paint, gasoline, degreasers, drycleaning solvents, kerosene, vegetable oil, cooking oil, etc.). Improper use can cause fire or an explosion.
••In case of flood, disconnect the power plug and contact the LG Electronics customer information centre.
••Do not lean or push down on the door excessively, when the appliance door is open.
••Do not touch the door during steam or drying programmes.
••Do not use flammable gas and combustible substances (benzene, gasoline, thinner, petroleum, alcohol, etc.) near the appliance.
••If the drain hose or supply hose is frozen during winter, use it only after thawing.
••Keep all washing detergents, softener and bleach away from children.
••Do not touch the power plug or the appliance controls with wet hands.
••When pulling out the power plug from an outlet, hold the power plug, not the cable.
••Do not bend the power cable excessively or place a heavy object on it.
••Do not wash rugs, mats, shoes or pet blankets, or any other items other than clothes or sheets, in this machine.
••This appliance must only be used for domestic household purposes and should not be used in mobile applications such as caravans or boating.
••If there is a gas leakage (isobutane, propane, natural gas, etc.), do not touch the appliance or power plug and ventilate the area immediately.
ENGLISH
05
Maintenance
••Securely plug the power plug in the outlet socket after completely removing any moisture and dust.
••Disconnect the power cord before cleaning the appliance. Turning the unit off into stand by mode from the front panel will not isolate the mains supply from the appliance.
••Never unplug the appliance by pulling on the power cable. Always grip the power plug firmly and pull straight out from the outlet socket.
••Do not spray the water inside or outside the appliance to clean it.
Disposal
••Before discarding an old appliance, unplug it. Cut off the cable directly behind the appliance to prevent misuse.
••Dispose of all packaging materials (such as plastic bags and styrofoam) away from children. The packaging material can cause suffocatoion.
••Remove the door before disposing of or discarding this appliance to avoid the danger of children or small animals getting trapped inside.
••Before the washing machine is removed from service or discarded, remove the lid to prevent children from climbing inside.
06
INSTALLATION
Parts
Accessories
ENGLISH
Transit bolts (x 3)
Power plug
Drawer
Control panel
Drum
Door
Drain hose
Drain tube
Drain pump filter
Cover cap (Location may vary depending on products)
Adjustable feet (x 4)
Cold supply hose (1EA) |
Spanner |
Caps for covering transit |
Anti–slip sheets (2EA) |
(Option: Hot (1EA)) |
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bolt holes |
(Optional) |
Elbow bracket (for securing |
Tie strap |
Stacking holder, |
drain hose) |
(Optional) |
Screws (3EA) |
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(Optional)* |
•• * : Save these accessories for future use. These accessories will be used for stacking with Mini Washer. Refer to the owner’s manual for Mini Washer for Installation.
07
Specifications
Model |
WD1411SBW |
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Wash Capacity |
11 kg |
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Power Supply |
220 - 240 V~, 50 Hz |
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Size |
600 mm (W) x 640 mm (D) x 850 mm (H) |
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Product Weight |
72 kg |
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Permissible Water pressure |
100 - 800 kPa (1.0 - 8.0 kgf / cm²) |
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•• Appearance and specifications may change without notice to improve the quality of the product.
•• The external hot water supply MUST NOT exceed 65°C
•• No further backflow protection required for connection to the water supply.
•• Permissible cold water temperature : 4 - 25°C
08
Installation Place Requirements
Location
0.5 cm
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Level Floor : Allowable slope under the entire appliance is 1°.
Power Outlet : Must be within 1.5 meters of either side of the location of the appliance.
•• Do not overload the outlet with more than one appliance.
Additional Clearance : For the wall, 10 cm: rear /2 cm: right & left side
•• Do not place or store laundry products on top of the appliance at any time.
•• These products may damage the finish or controls.
WARNING
•• The plug must be plugged into an appropriate outlet that is properly installed and grounded in accordance with all local codes and ordinances. Do not use or store this appliance in any outdoor sheltered location. Avoid installation where it will be exposed to direct sunlight indoors.
Positioning
•• Install the appliance on a flat hard floor. Do not install the appliance on an elevated surface or stand unless it is supplied by LG electronics for this model.
•• Make sure that air circulation around the appliance is not impeded by carpets, rugs, etc.
•• Never try to correct any unevenness in the floor with pieces of wood, cardboard or similar materials under the appliance.
•• If it is impossible to avoid positioning the appliance next to a gas cooker or coal burning stove, an insulation (85x60 cm) covered with aluminum foil on the side facing the cooker or stove must be inserted between the two appliances.
•• Do not install your appliance in rooms where freezing temperatures may occur. Frozen hoses may burst under pressure. The reliability of the electronic control unit may be impaired at temperatures below freezing point.
•• Ensure that when the appliance is installed, it is easily accessible for an engineer in the event of a breakdown.
•• With the appliance installed, adjust all four feet using the transit bolt spanner provided to ensure the appliance is stable, and a clearance of approximately 5 mm is left between the top of the appliance and the underside of any work-top.
•• If the appliance is delivered in winter and temperatures are below freezing, place the appliance at room temperature for a few hours before putting it into operation.
WARNING
•• This equipment is not designed for maritime use or for use in mobile installations such as caravans, aircraft etc. it is not suitable for commercial applications.
Electrical Connection
•• Do not use an extension cord or double adapter.
•• Always unplug the appliance and turn off the water supply after use.
•• Connect the appliance to an earthed socket in accordance with the current wiring regulations.
•• The appliance must be positioned so that the plug is easily accessible.
•• Repairs to the appliance must only be carried out by qualified personnel. Repairs carried out by inexperienced persons may cause injury or serious malfunctioning. Contact your local service centre.
ENGLISH
09
Unpacking and Removing Transit Bolts
1 Lift the appliance off the foam base.
•• After removing the carton and shipping material, lift the appliance off the foam base. Make sure the tub support comes off with the base and is not stuck to the bottom of the appliance.
•• If you must lay the appliance down to remove the carton base, always protect the side of the appliance and lay it carefully on its side. Do not lay the appliance on its front or back.
Tub Support |
Carton base |
(Optional) |
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2 Remove the bolt assemblies.
•• Starting with the bottom two transit bolts, use the spanner (included) to fully loosen all
transit bolts by turning them counterclockwise. Remove the bolt assemblies by wiggling them slightly while pulling them out.
Retainer
Transit
bolt
3 Install the hole caps.
•• Locate the hole caps included in the accessory pack and install them in the shipping bolt holes.
Cap
NOTE
•• Save the bolt assemblies for future use. To prevent damage to internal components, Do not transport the washing machine without reinstalling the transit bolts.
•• Failure to remove transit bolts and retainers may cause severe vibration and noise, which can lead to permanent damage to the washing machine. The cord is secured to the back of the washing machine with
a shipping bolt to help prevent operation with transit bolts in place.
10
Using Anti-Slip Sheets (Optional)
If you install the appliance on a slippery surface, it may move because of excessive vibration. Incorrect leveling may cause malfunction through noise and vibration. If this occurs, install the anti-slip sheets under the leveling feet and adjust the level.
1 |
Clean the floor to attach the anti-slip sheets. |
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•• Use a dry rag to remove and clean foreign |
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objects and moisture. If moisture remains, the |
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anti-slip sheets may slip. |
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Adjust the level after placing the appliance in the |
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installation area. |
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Place the adhesive side of the anti-slip sheets on |
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the floor. |
•• It is most effective to install the anti-slip sheets under the front legs. If it is difficult to place the pads under the front legs, place them under the back legs.
This side up
Adhesive side
4 Ensure the appliance is level.
•• Push or rock the top diagonal edges of the appliance gently to make sure that the
appliance does not rock. If the appliance rocks, level the appliance again.
NOTE
•• You can obtain anti-slip sheets from an LG Service
Centre or any Hardware store.
Wooden Floors (Suspended
Floors)
•• Wooden floors are particularly susceptible to vibration.
•• To help reduce vibration we recommend you place rubber cups at least 15 mm thick under each foot of the appliance, secured to at least two floor beams with screws.
Rubber Cup
•• If possible install the appliance in one of the corners of the room, where the floor is more stable.
•• Fit the rubber cups to reduce vibration.
NOTE
•• Proper placement and leveling of the washing machine will ensure long, regular, and reliable operation.
•• The washing machine must be 100% horizontal and stand firmly in position.
•• It must not ‘Seesaw’ across corners under the load.
•• The installation surface must be clean, free from floor wax and other lubricant coatings.
•• Do not let the feet of the washing machine get wet. Failure to do so may cause vibration or noise.
•• You can obtain rubber cups (p/no.4620ER4002B) from the LG Service Centre.
ENGLISH
11
Leveling the Appliance
If the floor is uneven, turn the adjustable feet as required
(Do not insert pieces of wood etc. under the feet). Make sure that all four feet are stable and resting on the floor and then check that the appliance is perfectly level (Use a spirit level).
•• Once the appliance is level, tighten the lock nuts up towards the base of the appliance. All lock nuts must be tightened.
Connecting Supply Hose
•• Water supply pressure must be between 100~800 kPa
(1.0‒8.0 kgf/cm2).
•• Do not strip or crossthread when connecting supply hose to the valve.
•• If the water supply pressure is more than 800 kPa, a pressure limiting device should be installed.
•• Periodically check the condition of the hose and replace the hose if necessary.
Raise |
Lower |
Lock nut 
Tighten all 4 lock nuts securely
Diagonal Check
•• When pushing down on the edges of the top plate diagonally, the appliance should not move up and down at all (Check both directions). If the appliance rocks when pushing the machine top plate diagonally, adjust the feet again.
Checking the Rubber Seal on the Supply Hose
Two rubber seals are supplied with each water inlet hose.
They are used for preventing water leaks. Make sure the connection to taps is sufficiently tight. Do not use any mechanical device to overtighten the inlet hoses. Hand tighten only with the aid of a soft cloth if necessary. After both ends have been connected, open the taps slowly and check for leaks.
NOTE
•• Timber or suspended type flooring may contribute to excessive vibration and unbalance errors and malfunctions.
•• Do not install the washer on any elevated surface, stand or plinth as it can become unstable and fall causing serious injury and damage.
Hose connector
Rubber seal 
Hose connector
Rubber seal 
12
Connecting Hose to Water Tap
Connecting Screw-Type Hose to a Tap with a Thread
Screw the hose connector onto the water supply tap.
3 Push the adapter onto the end of the tap so that the rubber seal forms a watertight connection.
Tighten the four fixing screws.
4 Push the supply hose vertically upwards so that the rubber seal within the hose can adhere completely to the tap and then tighten it by screwing it to the right.
ENGLISH
Connecting Screw-Type Hose to Tap Without Thread
1 Loose the four fixing screws.
Upper |
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Rubber |
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seal |
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connector |
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Fixing screw
2 Remove the guide plate if the tap is too large to fit the adapter.
Guide plate 
Plate
Supply
hose
Connecting One Touch Type Hose to Tap Without Thread
1 Unscrew the adapter ring plate and loose the four fixing screws.
Ring plate
2 Remove the guide plate if the tap is too large to fit the adapter.
Guide plate 
13
3 Push the adapter onto the end of the tap so that the rubber seal forms a watertight connection.
Tighten the four fixing screws and the adapter ring plate .
4 Pull the connector latch plate down, push the supply hose onto the adapter, and release the connector latch plate. Make sure the adapter locks into place.
Latch plate
NOTE
•• After connecting the supply hose to the water tap, turn on the water tap to flush out foreign substances
(dirt, sand, sawdust, and etc.) in the water lines. Let the water drain into a bucket, and check the water temperature.
Connecting Hose to Appliance
Attach the hot water line to the hot water supply on the back of the washer. Attach the cold water line to the cold water supply on the back of the washer.
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Hot |
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Cold |
water |
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supply |
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water |
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supply |
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NOTE
•• After completing connection, if water leaks from the hose, repeat the same steps.
Use the most conventional type of tap for the water supply. In case the tap is square or too big, remove the guide plate before inserting the tap into the adaptor.
Using the Horizontal Tap
Horizontal tap
Extension tap
Square tap
14
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