Kyocera FS-2100, FS-4100, FS-4200, FS-4300 Service Bulletin 2lv 0017 d143

(Page.1/3)

Service Bulletin

Ref. No.

2LV-0017 (D143)

<Date> July 12, 2013

Subject

Model

Firmware Upgrade (MAIN: Ver.009.010, etc.)

FS-2100D(N)_FS-4x00DN_v.09.06.0010_(2013-07-10)

FS-2100D, FS-2100DN, FS-4100DN, FS-4200DN, FS-4300DN

KDC's Classification

Entire Stock Rework In-Field modification at next visit

In-Field modification by case No modification necessary

Field Measure:

Please upgrade the firmware to the new version when the phenomenon described below arises or if necessary. Serial Nos. of the Affected Machines: From the July 2013* production (Plan)

* The above is the plan at the present moment. Please note that this information is subject to change.

Topic

The firmware was upgraded as follows.

Content of Changes

No.

1 AirPrint (VER1.2.1)

support

2 Support of the auto

cassette changes switch

3 Change to the toner

installation mode

4 Change to the fuser

temperature error (C6020/C6120)

5 Measures against the

time rag with the power-off timer setting

*1: The leaflet to explain the new functions regarding the items 1 and 2 will be bundled.

Item Details

The following change was made to support AirPrint (VER1.2.1) for the Apple products such as iPad and iPhone. Default value: ON

(The value will be set to ON by upgrading the firmware on the field machines. However, it may become OFF depending on the machine settings. For more details, please refer to the Page 3.) The auto cassette change switch was newly implemented. (Auto

cassette change itself has been supported since the first mass production. This time, the switch was implemented.)

･

Print Setting > Auto Cassette [ON/OFF] Default: ON

If the toner installation mode is executed with the main charger roller incompletely installed, the main charge condition is not correctly recognized and toner supply is continued, which might cause contamination inside of the machine and failure detection of waste toner full. Therefore, the following changes were made.

1) The abnormal main charge level is detected when the main charge roller is incompletely installed. Therefore, the change was made so that the C5100 charger current error can be indicated and the toner installation cannot be executed if the abnormal main charge level is detected before the toner installation.

2) The machine will immediately stop when waste toner full is detected in the toner installation mode.

The change was made so that the service call error can be promptly indicated and the machine cannot be recovered even after the main switch was turned OFF/ON if the fuser high temperature error (C6020/C6120) is detected twice and the fuser temperature is 100 degrees or more at the next power-up. The time to change from the sleep mode to power-off might be shifted from the preset time if the optional paper feeder PF-320 was installed. Therefore, this was corrected.

Example) If the power-off time was set to 60 minutes after the sleep

mode, the power off might be delayed by 15 to 20 minutes.

CTL FW

MAIN

817691 815758

816703 ENGINE

815527 ENGINE

LANG

ENGINE

005.003

KYOCERA Document Solutions Europe

Customer Services & Support Division (CSSD)

(Page.2/3)

Service Bulletin

Ref. No.

2LV-0017 (D143)

<Date> July 12, 2013

Type Program No. Ver. Remark

MAIN 2L2_3F00009010 009.010 FS-2100D MAIN 2LV_3F00009010 009.010 *2

 New Upgrade

ENGINE 2LV_1000005003->006001 006.001 LANGUAGE BR 2LV_81BR001011 001.011 For Brazilian Portuguese

 New Upgrade

For the KD sales companies, it is possible to download firmware at the download center on the Service World. When upgrading the firmware or replacing a board, please upgrade all kinds of the firmware to the latest version at the same time. *2: FS-2100DN, FS-4100DN, FS-4200DN, FS-4300DN

No. Change

6 Productivity

improvement

Details

------------------------------------

CTL FW

ENGINE

006.001

7 Measures against the

memory overflow

8 Measures against the

print dropout

9 Measures against the

erroneous Polish characters

10 Measures against the

processing Lockup with a certain file

11 Measures against the

font rotation failure when outputting a certain file

12 Measures against the

underline position shift

13 Measures against the

font pitch error with certain data

14 Measures against the

F46F error at certain data output

15 Measures against the

font output error

16 Measures against the

lockup with a certain file

17 Measures against the

abnormal image with a certain application file

The memory overflow occurred when sending certain PCL data. Therefore, this was corrected. Trailing edge dropped out when outputting a certain file. Therefore, this was corrected.

Polish characters were not correctly printed with a certain file. Therefore, this was corrected.

If printing user data with the Knet Direct Print or IC-Link via standard NIC Port910, it might lock up after printing was completed. Therefore, this was corrected. When printing a certain file, the font might be rotated to 90 degree or a part of the font might not be printed due to the font rotation failure toward the printing direction. Therefore, this was corrected.

The underline position was shifted when certain data was output. Therefore, this was corrected. The font pitch was widened when printing a form created with the PCL macro overlaying on print data. Also, the font pitch when printing data without calling the macro and when printing it with calling the macro differed. Therefore, this was corrected. The F46F error appeared when certain PS data was output. Therefore, this was corrected.

A part of the fonts was not correctly out. Therefore, this was corrected. Example) Different fonts were output; Fonts were rotated at 90 degrees. The machine locked up with a certain file. Therefore, this was corrected.

Filters were applied to fonts and images and they turned out to be solid images when outputting a certain application file. Therefore, this was corrected.

816192 TP-13-060, #1653568

817823 TP-13-041, TA_SER_13_ 02_11_01 817539 TP-13-032, LWIK-17206

815066 TP-13-051, KDA-D-130210

815066 TP-11-250, UT-S11-047

815066 TP-13-008, #1616678

815066 TP-12-222, KDA-D-120901

815066 TP-12-246, #1565512, ESha121019

815066 TP-13-085, #1666018

815066 TP-13-115, #1683213

815066 TP-13-103, NP-Z13028

MAIN

KYOCERA Document Solutions Europe

Customer Services & Support Division (CSSD)

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