Kyocera FS-2100 Service Bulletin 2LV 0002 C291 TCSD
(Revised Issue 1) (Page.1/3)
Subject
Measures against the Erroneous Detection of the Top Tray
Paper Full
Model l:
FS-4300DN, FS-4200DN, FS-4100DN
KDC’s Classification Entire Stock Rework In-Field modification at next visit
In-Field modification by case No modification necessary
Field Measure:
When the message below is mistakenly displayed, please check whether the message is cleared by lifting up
the actuator once. (If it cannot be cleared, please investigate another cause.)
If it can be reset by the operation above, please check the state of the sponge (X) after detaching the top
cover assembly. When the sponge is fallen between the ribs (same as the wrong state below), please reaffix it
to the PORON(R) sheet (No.1) according to the alignment.
Serial Nos. of the Affected Machines:
(Stocked machines at the sales companies)
(-->) PORON (R) was reaffixed at the warehouse. -> Please refer to the Excel file
“SN_of_Reworked_Machines_C291.
(Machines manufactured after this)
Please refer to the following.
Service Bulletin Ref. No. 2LV-0002 (C291)
<Date> November 19, 2012
* The following phenomenon is not expected on FS-2100DN and FS-2100D since the shape of
the ribs at their exit frame differs from the high-end models.
This time, the description with (-->) was revised from the previous information.
<Number of changes: 1> The serial numbers of the reworked machines were added.
Phenomenon
Although paper was not full on the top tray, the message “Top tray is full of paper. Remove the paper” might be
displayed.
Cause
If the actuator (302LV2814_) to switch the eject full sensor was strongly pressed with hand or by the bundled
items toward the exit frame side (arrow A direction in the figure below) during packing the machine, the sponge
(X) might fall between the ribs (Y). As a result, the sensor light interruption of the actuator overrunning toward the
eject frame side might be out of the detectable range of the eject full sensor, which causes the erroneous top tray
paper full detection.
KYOCERA Document Solutions Europe
Technical Customer Service Division (TCSD)
(Revised Issue 1) (Page.2/3)
No.
Old Part
No.
New Part
No.
Description
Q’
ty
Com
bi
patility
Remarks
Old
New
Old
New
1
------------
302LV28460
2LV28460
SEAL EXIT C
-
1
-
O
Actuator switching the eject
full sensor
Sensor light
interruption
part of the
actuator
Eject full
sensor
Sponge (X): Fell between the ribs
Wrong state
立ちﾘﾌﾞ(Y)
A
A
A
<Alignment>
(View without the parts such as the actuator)
[Note]
- Please make sure to wear anti-static band when
executing this work.
- Please completely remove the sponge (X) and its
double-sided tape, and clean the affixing side with
alcohol.
Align to the edge of the inner rib.
0 mm
1 mm
Align to the
bottom of
the ribs.
0.5 mm
0 mm
PORON (R) parts
(No.1): 11x6 mm
(Thickness of 1.0 mm)
Eject frame
Ribs (Y)
Service Bulletin Ref. No. 2LV-0002 (C291)
Corrective Measures
The sponge (X) was changed to the PORON(R) sheet in order to prevent the part from falling between the ribs.
(Eject section without the top cover assembly)
<Date> November 19, 2012
* The sponge (X) is not individually supplied for field.
Technical Customer Service Division (TCSD)
KYOCERA Document Solutions Europe
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