Kyocera DuraTR User Guide
User Guide
A downloadable, printable guide to your
Kyocera DuraTR and its features.
Available applications and services are subject to change at any time.
Table of Contents
Introduction ........................................................................................................................................... 1
About the User Guide ................................................................................................................... 1
Set Up Your Phone ............................................................................................................................... 2
Parts and Functions ...................................................................................................................... 2
Battery Use ................................................................................................................................... 4
Battery Capacity .................................................................................................................... 5
Insert the Battery ................................................................................................................... 5
Remove the Battery .............................................................................................................. 6
Charge the Battery ................................................................................................................ 7
SIM Card ....................................................................................................................................... 8
SD Card ........................................................................................................................................ 9
Insert an SD Card ............................................................................................................... 10
Unmount and Remove an SD Card .................................................................................... 10
Format an SD Card ............................................................................................................. 11
Turn Your Phone On and Off ...................................................................................................... 11
Basic Operations ................................................................................................................................. 12
Basics .......................................................................................................................................... 12
Navigate Through the Menus ............................................................................................. 12
Phone Number ............................................................................................................................ 13
Airplane Mode ............................................................................................................................. 13
Enter Text .................................................................................................................................... 13
Key Function ....................................................................................................................... 13
Select a Text Input Mode .................................................................................................... 14
Abc Mode ............................................................................................................................ 14
XT9Word ............................................................................................................................. 14
Set Text Entry Options ........................................................................................................ 15
Copy and Paste Text .......................................................................................................... 15
Lock and Unlock Your Phone ..................................................................................................... 16
Update Your Phone .................................................................................................................... 16
Update Your Phone ............................................................................................................ 16
Your Phone's Home Screen ................................................................................................................ 18
Home Screen Basics .................................................................................................................. 18
Status Bar ........................................................................................................................... 19
TOC i
Phone Calls and Voicemail ................................................................................................................. 21
Place and Answer Calls .............................................................................................................. 21
Call Using the Phone Keypad ............................................................................................. 21
Call Emergency Numbers ................................................................................................... 21
Answer Phone Calls ............................................................................................................ 22
In-Call Operations ............................................................................................................... 23
Place a Call from Contacts ................................................................................................. 24
Call from Recent Calls ........................................................................................................ 24
Call a Phone Number with Pauses ..................................................................................... 24
Call Using a Speed Dial Number ........................................................................................ 25
Call Using the Plus (+) Code .............................................................................................. 25
Call a Phone Number in a Message ................................................................................... 25
Voicemail ..................................................................................................................................... 25
Voicemail Setup .................................................................................................................. 26
Voicemail Notification.......................................................................................................... 26
Retrieve Your Voicemail Messages .................................................................................... 26
Optional Calling Services ............................................................................................................ 27
Caller ID Blocking ............................................................................................................... 27
Call Waiting ......................................................................................................................... 27
Conference Calling ............................................................................................................. 28
Call Forwarding ................................................................................................................... 28
Call Settings ................................................................................................................................ 28
Any Key Answer .................................................................................................................. 29
Auto Answer ........................................................................................................................ 29
Quick Responses ................................................................................................................ 29
Set Up Speed Dialing.......................................................................................................... 29
Voicemail Settings .............................................................................................................. 30
North American Dialing ....................................................................................................... 30
International Dialing ............................................................................................................ 30
Voice Privacy ...................................................................................................................... 30
DTMF Tones ....................................................................................................................... 30
Contacts .............................................................................................................................................. 31
Add Contacts............................................................................................................................... 31
View Contacts ............................................................................................................................. 32
Contacts List ............................................................................................................................... 32
TOC ii
Edit Contacts ............................................................................................................................... 33
Delete Contacts .......................................................................................................................... 34
Add a Group and Group Contacts .............................................................................................. 35
Edit a Group Contact .................................................................................................................. 35
Add or Remove a Group Contact Entry, or Rename a Group ............................................ 35
Delete a Group Contact ...................................................................................................... 36
Find Contacts Entries .................................................................................................................. 36
ICE (In Case of Emergency) Contacts ........................................................................................ 37
Share Contacts ........................................................................................................................... 38
Import Contacts ........................................................................................................................... 38
Back Up Contacts ....................................................................................................................... 38
Messaging ........................................................................................................................................... 40
Text and Multimedia Messaging ................................................................................................. 40
Send a Message ................................................................................................................. 40
Save and Resume a Draft Message ................................................................................... 41
New Messages Notification ................................................................................................ 41
Manage Message Conversations ....................................................................................... 41
Text and MMS Options ....................................................................................................... 42
Emergency Alerts ........................................................................................................................ 43
Email ........................................................................................................................................... 44
Add Email Accounts ............................................................................................................ 44
Add a Corporate Account ................................................................................................... 45
Create and Send Email ....................................................................................................... 45
Open Email Messages ........................................................................................................ 47
Delete Email Accounts ........................................................................................................ 47
Manage Your Email Inbox .................................................................................................. 48
Email Settings ............................................................................................................................. 48
Internet ................................................................................................................................................ 50
Data Services General Information (4G LTE and 3G Networks) ................................................ 50
4G LTE ................................................................................................................................ 50
Your User Name ................................................................................................................. 50
Data Connection Status and Indicators .............................................................................. 51
Internet Browser .......................................................................................................................... 51
Use the Internet Browser .................................................................................................... 51
Learn to Navigate the Web ................................................................................................. 51
TOC iii
Browser Menu ..................................................................................................................... 53
Connectivity ......................................................................................................................................... 56
Wi-Fi ............................................................................................................................................ 56
Turn Wi-Fi On and Connect to a Wireless Network ............................................................ 56
Wi-Fi Settings ...................................................................................................................... 57
Disconnect Wi-Fi ................................................................................................................. 57
Bluetooth ..................................................................................................................................... 57
Enable the Bluetooth Feature ............................................................................................. 58
Supported Bluetooth Profiles .............................................................................................. 58
Bluetooth Settings Menu ..................................................................................................... 59
Pair Bluetooth Devices........................................................................................................ 59
Send Information Using Bluetooth ...................................................................................... 59
Receive Information via Bluetooth ...................................................................................... 60
Hotspot ........................................................................................................................................ 60
Tethering ..................................................................................................................................... 61
Transfer Files between Your Phone and a Computer ........................................................ 61
Camera and Video .............................................................................................................................. 63
Take Pictures and Record Videos .............................................................................................. 63
Take a Picture ..................................................................................................................... 63
Record Videos .................................................................................................................... 64
View Pictures and Videos ................................................................................................... 64
Send Pictures and Videos ........................................................................................................... 66
Send Pictures or Videos by Email ...................................................................................... 66
Send a Picture or Video by Multimedia Message ............................................................... 66
Send Pictures or Videos Using Bluetooth ........................................................................... 67
Camera Settings ......................................................................................................................... 67
Productivity .......................................................................................................................................... 69
Calendar ...................................................................................................................................... 69
Add an Event to the Calendar ............................................................................................. 69
Add a Task .......................................................................................................................... 70
Invite Guests to Your Calendar Event ................................................................................ 70
Calendar Event Alerts ......................................................................................................... 71
View Calendar Events......................................................................................................... 72
Edit Calendar Events .......................................................................................................... 72
Calculator .................................................................................................................................... 73
TOC iv
Tip Calculator ...................................................................................................................... 74
Unit Converter ..................................................................................................................... 74
Sound Recorder .......................................................................................................................... 74
Music Player................................................................................................................................ 75
Play Music ........................................................................................................................... 76
Use Playlists ....................................................................................................................... 77
Alarm ........................................................................................................................................... 78
Countdown Timer ........................................................................................................................ 78
Stopwatch ................................................................................................................................... 79
File Manager ............................................................................................................................... 79
Open Files in File Manager ................................................................................................. 79
File Manager Options.......................................................................................................... 80
Voice Services ............................................................................................................................ 81
Automatic Speech Recognition (ASR) ................................................................................ 81
World Clock ................................................................................................................................. 84
Notepad ....................................................................................................................................... 84
Flashlight ..................................................................................................................................... 85
Wireless & Networks Settings ............................................................................................................. 87
Wi-Fi Settings Menu .................................................................................................................... 87
Bluetooth Settings ....................................................................................................................... 88
Bluetooth Settings Menu ..................................................................................................... 88
More Settings .............................................................................................................................. 88
Hotspot Settings .................................................................................................................. 88
Virtual Private Networks (VPN) ........................................................................................... 89
Cellular Network Settings ................................................................................................... 91
Restrict Background Data ........................................................................................................... 92
Device Settings ................................................................................................................................... 93
Call Setup.................................................................................................................................... 93
Display Settings .......................................................................................................................... 93
Sound & Notification Settings ..................................................................................................... 94
Programmable Key Settings ....................................................................................................... 96
Navigation Key Shortcuts ............................................................................................................ 96
Keyguard ..................................................................................................................................... 97
Storage Settings ......................................................................................................................... 97
Connectivity Settings .................................................................................................................. 98
TOC v
Personal Settings ................................................................................................................................ 99
Location Settings ........................................................................................................................ 99
Security Settings ......................................................................................................................... 99
Lock Screen Settings .......................................................................................................... 99
Limit Use Settings ............................................................................................................. 100
Other Security Settings ..................................................................................................... 102
Accounts ................................................................................................................................... 103
Language & Input Settings ........................................................................................................ 103
Language Settings ............................................................................................................ 103
Text Options ...................................................................................................................... 103
Reset Your Phone and Phone Content .................................................................................... 104
System Settings ................................................................................................................................ 105
Date and Time Settings ............................................................................................................ 105
Accessibility Settings ................................................................................................................ 105
About Phone ............................................................................................................................. 108
System Update ......................................................................................................................... 108
For Assistance .................................................................................................................................. 110
Troubleshooting ........................................................................................................................ 110
Specifications ............................................................................................................................ 110
Copyright Information ................................................................................................................ 111
Index .......................................................................................................................................................... 112
TOC vi
Introduction
The following topics describe the basics of using this guide and your new phone.
About the User Guide
Thank you for purchasing your new DuraTR. The following topics explain how best to use this guide to get
the most out of your phone.
Before Using Your Phone
Read the Get Started guide that was packaged with your phone.
Accessible services may be limited by subscription contract conditions.
Descriptions in the User Guide
Note that most descriptions in this guide are based on your phone's setup at the time of purchase. Unless
otherwise noted, instructions begin from the phone's home screen. Some operation descriptions may be
simplified.
Instructions to perform tasks in this guide may change depending on the version of software or application
on your phone.
All screens in this guide are simulated. Actual displays may vary.
Certain features, services and applications are network dependent and may not be available in all areas;
additional terms, conditions and/or charges may apply. Contact your service provider about feature
availability and functionality.
All features, functionality and other specifications, as well as the information contained in this guide are
based upon the latest available information and are believed to be accurate at the time of issuing.
Kyocera International, Inc. reserves the right to change or modify any information or specifications without
notice or obligation.
For warranty service information, please refer to the Safety and Warranty Information installed in the
phone or call the following telephone number from anywhere in the continental United States and
Canada: 1-800-349-4478.
Screenshots and Key Labels
Screenshots and other illustrations in this user guide may appear differently on your phone. Key labels in
the user guide are simplified for description purposes and may differ from your phone's display.
Other Notations
In the user guide, the phone may be referred to either as "phone," "device," or "handset." A microSD™ or
microSDHC™ card is referred to as an "SD card" or a "memory card." A micro-USB cable is referred to as
an "USB cable"or a "USB/Charger cable".
Introduction 1
Set Up Your Phone
The following topics give you all the information you need to set up your phone and wireless service the
first time.
Parts and Functions
These topics illustrate your phone’s primary parts and key functions.
Note: Your phone's screen layouts are subject to change. This user guide uses sample images only.
Phone Layout
The following illustration outlines your phone’s primary external features and keys.
Set Up Your Phone 2
Part
Description
Earpiece
Lets you hear the caller and automated prompts.
LED indicator
Displays a phone notification, charging status, or alert. It blinks when
your phone's battery level is low.
Screen
Displays all the information needed to operate your phone, such as the
call status, the Contacts list, the date and time, and the signal and
battery strength.
Left/Right softkeys
Let you select softkey actions or menu items corresponding to the
bottom left or right lines on the screen.
Menu/OK key
Lets you select the highlighted choice when navigating through a
menu, or softkey actions or menu items corresponding to the bottom
center lines on the screen.
Recent apps key
Lets you open a list of functions you have worked with recently.
Talk key
Allows you to place or receive calls, answer Call Waiting, use 3-Way
Calling, or activate Automatic Speech Recognition (ASR).
Speaker key
Lets you place or receive calls in speakerphone mode, turn the
speakerphone on and off during a call or activate Automatic Speech
Recognition (ASR).
Microphone
Transmits your voice and ambient sound during voice calls, voice
recordings and videos.
Navigation key
Lets you scroll through the phone’s menu options.
Back/delete key
Deletes characters from the display in text input mode. When in a
menu, pressing it returns you to the previous menu. This key also
allows you to return to the previous screen in a data session.
End/Home/Power key
Lets you turn the phone on or off, end a call, or cancel your input and
return to the Home screen.
Keypad
Lets you enter numbers, letters, and characters, and perform
functions.
Speaker
Lets you hear the different ringtones and sounds. The speaker also
lets you hear the caller’s voice in speakerphone mode.
Headset jack
Allows you to plug in an optional headset for convenient, hands-free
conversations.
Set Up Your Phone 3
PTT/Programmable button
Allows you to assign a frequently used function for quick access. By
turning on the Push-to-Talk (PTT) application, this key can also act as
a PTT key. See Programmable Key Settings.
Volume button
Allows you to adjust the ringtone or media volume or adjust the voice
volume during a call.
Charger/USB port
Allows you to connect the phone charger or the USB cable (included).
Remote speaker microphone
connector
Allows you to plug in an optional 7-pin remote speaker microphone for
convenient use.
SOS button
Allows you to start the Mobile Urgent Alerts (MUA) app.
Press and hold this button until you see the explanation about the
Mobile Urgent Alerts app. Please read carefully the explanation and be
sure you understand it before you use this application.
Camera lens
As part of the built-in camera, lets you take pictures and videos.
Flash
Helps illuminate subjects in low-light environments when the camera is
focusing and capturing a picture or video.
Battery cover screw
Secures the battery cover to the phone.
Charging contacts
Allow you to connect to a multi-bay battery charger that can charge
multiple phones simultaneously.
SIM card slot (internal)
Allows you to insert a SIM card. The SIM compartment is behind the
battery. See Replace the SIM Card.
microSD card slot (internal)
Allows you to insert an optional microSD card to support external
memory. The microSD compartment is behind the battery. See Insert
an SD Card.
CAUTION! Inserting an accessory into the incorrect jack may damage the phone.
Battery Use
The following topics explain how to insert and remove your phone’s battery.
Battery Cautions
Storage: Avoid storing battery with no charge remaining. Saved information and settings may
become lost or changed, or battery may become unusable. If storing for a long period of time, charge
device once every six months.
Set Up Your Phone 4
Replacing Battery: The battery is a consumable item. It needs to be replaced if operating time
shortens noticeably. Purchase a new battery.
Cleaning: Clean soiled terminals between battery and phone with a clean, dry cotton swab. Soiled
terminals can result in a poor connection and prevent charging, etc.
Warning: Use only Kyocera-approved batteries and chargers with your phone. The failure to use a
Kyocera-approved battery and charger may cause damage to your device and void the warranty.
Battery Capacity
Your phone is equipped with a Lithium Ion (Li-Ion) battery. It allows you to recharge your battery before it
is fully drained.
For a quick check of your battery level, glance at the battery charge icon located in the upper right corner
of the Home screen. When there are approximately ten minutes of talk time left, the battery icon turns to
and the phone sounds a warning tone. When there are approximately five minutes of talk time left, the
battery icon turns to . Also, the LED indicator blinks when your phone's battery level goes below 15%.
Note: Long backlight settings, searching for service, vibrate mode, browser use, and other variables may
reduce the battery’s talk and standby times.
Tip: Watch your phone’s battery level and charge the battery before it runs out of power.
Insert the Battery
Follow these instructions to insert your phone’s battery safely and properly.
1. Using a coin, rotate the battery cover screw on the back of the phone counter-clockwise several
times to loosen (you should hear a 'click' sound when the screw is loose).
Note: The battery cover screw is permanently mounted on the cover and cannot be removed.
2. Insert your fingernail into the slot at the left side of the battery cover and lift the battery cover.
Set Up Your Phone 5
Lift gently in the direction shown.
3. Insert the battery, contacts end first ( ), and gently press the battery into place ( ).
Align the contacts of the battery with the contacts in the phone.
4. Replace the battery cover.
Make sure all the tabs are secure and there are no gaps around the cover.
CAUTION! Press all around the edges of the battery cover ensuring it is properly sealed to maintain the
phone's waterproof capability.
5. Using a coin, rotate the battery cover screw clockwise until it is tight.
Remove the Battery
Follow these instructions to remove your phone’s battery. Always power the phone off before removing
the battery.
1. Using a coin, rotate the battery cover screw on the back of the phone counter-clockwise several
times to loosen.
Set Up Your Phone 6
2. Remove the battery.
Lift upward gently.
3. Attach the battery cover. See Insert the Battery.
CAUTION! Do not handle a damaged or leaking Li-Ion battery as you can be burned.
Charge the Battery
Follow these instructions to charge your phone’s battery using either the included AC adapter or via a
USB connection on your computer.
Charge Using the AC Adapter
Fully charge the battery before powering on the phone.
1. Open the Charger/USB port cover at the left side of the phone.
2. Plug the smaller end of the micro-USB cable into the phone’s charger/USB port.
3. Plug the other end of the USB cable into the AC adapter.
4. Plug the AC adapter into an electrical outlet.
The LED indicator light at the top of the Home screen illuminates when charging starts.
5. After charging, disconnect the phone from the charger.
Unplug the AC adapter from the outlet, and remove the USB cable from the phone and the
AC adapter.
Close the cover.
Warning: Be sure all ports and covers are properly sealed to maintain the phone's waterproof capability.
Note: Your phone’s battery should have enough charge for your phone to turn on and find a signal, set up
your voicemail, and make a call. You should fully charge your battery as soon as possible.
Note: Please use only an approved charger to charge your phone. Improper handling of the charging port,
as well as the use of an incompatible charger, may cause damage to your device and void the warranty.
Set Up Your Phone 7
Charge Using a PC Connection
Before using a PC connection to charge your phone, ensure that the computer is turned on. Depending
on the type of connection, your phone’s battery may not charge.
1. Open the charger/USB port cover at the left side of the phone.
2. Insert the small end of the micro-USB cable into the charger/USB port.
3. Insert the large end of the USB cable into an external USB port on your computer.
4. After charging, remove the USB cable from both the phone and the computer, and close the
cover.
SIM Card
The SIM card is an IC card containing phone number and other customer information. Your phone’s SIM
card is preinstalled and should only be accessed if directed by a customer service representative.
Replace the SIM Card
Follow these instructions to replace the SIM card. Remember to power off your phone before replacing a
SIM card.
Note: Your phone’s SIM card is preinstalled. These instructions are for reference only.
1. Remove the battery cover and battery. (See Remove the Battery.)
2. Lift the SIM/SD card stopper.
3. Push the SIM card gently with your finger ( ). The card ejects itself. Pull out the original SIM
card from the slot ( ).
Set Up Your Phone 8
4. Insert the SIM card.
Insert gently with gold IC chip facing downward and the cut-off corner at the upper left ( ).
Note: Make sure you insert your SIM card in the correct orientation.
5. Close the SIM/SD card stopper.
6. Place the battery back into its compartment. (See Insert the Battery.)
Align the contacts of the battery with the contacts in the phone.
7. Replace the battery cover.
Make sure all the tabs are secure and there are no gaps around the cover.
SD Card
Your phone supports the use of an optional SD card (not included) to expand its storage capacity. It
supports cards up to 32 GB. Some cards may not operate properly with your phone.
SD Card Cautions
Data: Information stored on an SD card can become lost or changed accidently or as a result of
damage. It is recommended that you keep a separate copy of important data.
Reading/Writing Data: Never power off or remove the battery while reading or writing data.
Battery Level: A low battery charge may prevent reading/writing to an SD card.
Set Up Your Phone 9
Handling SD Card: Use/store SD cards away from the reach of infants. May cause choking if
swallowed.
Insert an SD Card
Follow these steps to insert an optional SD card (not included). Make sure to power your phone off before
inserting or removing an SD card.
1. Remove the battery cover and battery. (See Remove the Battery.)
2. Lift the SIM/SD card stopper.
3. Insert SD card into the SD card slot.
Insert SD card all the way gently without bending and with the gold terminals facing down.
Gently push the card in until it fits into the slot.
Insert only SD cards.
4. Close the SIM/SD card stopper.
5. Place the battery back into its compartment. (See Insert the Battery.)
Align the contacts of the battery with the contacts in the phone.
6. Replace the battery cover.
Make sure all the tabs are secure and there are no gaps around the cover.
Unmount and Remove an SD Card
Follow these instructions to unmount and remove an SD card. Always unmount an SD card before
removing it from your phone, and always power the phone off before inserting or removing an SD card.
1. From home, press > Settings > Device > Storage.
2. Scroll down the screen, and select Unmount SD card, and then press Yes (left softkey).
The menu option name changes from Unmount SD card to Mount SD card. The card is
now unmounted.
Set Up Your Phone 10
3. Press and hold to turn off your phone.
4. Remove the battery cover and battery. (See Remove the Battery.)
5. Lift the SIM/SD card stopper.
6. Remove the SD card.
7. Close the SIM/SD card stopper.
8. Put the battery back and replace the battery cover. (See Insert the Battery.)
Format an SD Card
When you insert an optional SD card for the first time, it is recommended that you format it on your phone.
Note: Formatting an SD card permanently erases all data stored on the card. It is recommended you back
up any card contents to your computer before formatting the SD card.
1. From home, press > Settings > Device > Storage.
2. Scroll down the screen, and select Erase SD card.
3. Read the disclaimer and press OK (center softkey) > Yes (left softkey) to continue.
All data on the SD card is erased, and the card is formatted for use on your phone.
Turn Your Phone On and Off
The instructions below explain how to turn your phone on and off.
Turn Your Phone On
■ Press and hold .
Your phone will power on. Depending on the settings, you may see the lock screen.
See Lock and Unlock Your Screen and Screen Lock for information about using the screen
lock.
Turn Your Phone Off
■ From home, press and hold until you see the powering-down animation on the screen.
Your phone will power off. Your screen remains blank while your phone is off (unless the
battery is charging).
Set Up Your Phone 11
Basic Operations
The following topics outline basic features and operations of your phone.
Basics
The following topics offer an overview of your phone’s basic operations.
Navigate Through the Menus
The navigation key on your phone lets you scroll through onscreen items. To navigate through a menu,
press the navigation key up or down.
Many menus feature a scroll bar on the right to help you keep track of your position in the menu.
Select Menu Items
As you navigate through the menu, menu options are highlighted. Select any option by highlighting it and
pressing . If the option is numbered, you can select it by pressing the corresponding number on the
phone’s keypad.
For example, to view the Brightness level screen:
1. Press to access the main menu.
2. Select Settings by highlighting it and pressing .
3. Select Device by highlighting it and pressing .
4. Select Display by highlighting it and pressing .
5. Select Brightness level by highlighting it and pressing .
For the purposes of this guide, the above steps condense into:
■ Press > Settings > Device > Display > Brightness level.
Move between the Tabs
The navigation key on your phone lets you move between the tabs too. To move from a tab to another tab,
press the navigation key left or right.
Back Up within a Menu
To go to the previous menu:
■ Press .
Basic Operations 12
To return to Home screen:
■ Press .
Navigation Key Shortcuts
■ From home, press the Up, Down, Left or Right Navigation keys to launch its corresponding
application. The Up, Down, Left or Right Navigation keys can be reassigned to create customized
shortcuts. See Navigation Key Shortcuts for more information.
Phone Number
Follow the instructions below to display your phone’s wireless phone number.
■ From home, press > Settings > System > About phone > Status.
You will see the number listed under My phone number.
Airplane Mode
Airplane mode turns off all functions that emit or receive signals, while leaving your phone on so you can
use apps that don’t require a signal or data connections.
To turn on or off airplane mode:
1. From home, press > Settings > Wireless & networks > More > Airplane mode.
2. Select On or Off to turn Airplane mode on or off.
● When your phone is in airplane mode, you will see the airplane mode icon in the status bar.
Enter Text
Your phone provides convenient ways to enter letters, numbers, and symbols whenever you are
prompted to enter text.
Key Function
For text entry, you can use the following keys as mentioned below.
● Press to delete characters from the display.
● Press to enter some frequently used symbols, such as period, comma,‘, @, 1, ?, !, *, #, /.
Note that each time you press the key the next symbol appears. This function is not available in
XT9 Word mode and 123 mode.
● Press to enter a space or long press for Return (if available).
● Press to change the capitalization style as Abc > ABC > abc (ABC mode), or as XT9Word
> XT9WORD > XT9word (XT9Word mode). The selected style is displayed in the bottom-left
corner of the screen, above the left softkey label (if applicable).
Basic Operations 13
Select a Text Input Mode
When entering text, you can change the input mode or access the text options menu.
1. From a screen where you can enter text, press the left softkey to change the text input mode.
The actual text input mode is displayed in the bottom-left corner of the screen, above the left
softkey label.
2. Select one of the following options (available options vary depending on the field):
Abc to enter characters by using the alphabet mode. See Abc Mode.
XT9Word to enter text using a predictive text system. See XT9Word.
123 to enter numeric characters.
Symbols to enter symbols.
Smileys to enter smile icons.
Emoticons to enter “emoticons.”
Web shortcuts to enter Web shortcuts (for example, www., http://, or .com).
Note: When you select Symbols, Smileys, Emoticons, or Web shortcuts, a list may be displayed at the
bottom of the screen. Then, you can scroll through the options by pressing the navigation key left, right,
up or down. To select an option, highlight it and press . In cases where the list is not displayed and < >
appears above the left softkey label, you can see the options by pressing the navigation key left or right.
Press to select an option.
Select Text to select text for copying or cutting. See Copy and Paste Text.
Paste list to paste copied or cut text in the paste list (if applicable). See Copy and Paste Text.
Text options to display the text entry options menu. See Set Text Entry Options.
Abc Mode
In Abc mode, also known as multi-press entry, you press keys one, two, three, or four times to enter the
letters you see on the keypad. To switch between lowercase and uppercase, press . After a
character is entered, the cursor automatically advances to the next space after two seconds or when you
enter a character on a different key.
1. Select the Abc text input mode. See Select a Text Input Mode.
2. Press the corresponding key repeatedly until the correct letter appears. For example, to enter
“Abc,” press once for “a,” twice for “b,” and three times for “c.”
XT9Word
XT9Word can be used to enter text using a predictive text system that reduces the number of key presses
required while entering a word.
Basic Operations 14
Enter Text in the XT9 Mode
1. Select the XT9Word text input mode.
2. Press the corresponding keys once per letter to enter a word. (For example, to enter the word
“Bill,” press .) (If you make a mistake, press to erase a single
character. Press and hold to erase an entire word.)
3. As you type, a word choice list opens. (The word may change as you type.) Press the navigation
key to scroll to the word you want to enter and press to select it.
Note: If your desired word is not displayed after you have entered all the letters, you can add it to the
predictive text database for the next time. Press the left softkey > Text options > My words > Add word
(right softkey).
For more information about XT9, visit the Nuance website at www.nuance.com/.
Set Text Entry Options
The text entry options menu allows you to specify additional features to use during the text entry process.
1. When entering text, press the left softkey > Text options.
2. Highlight an option and press .
Word complete to suggest possible words based on letters you have entered.
Next word complete to automatically display the word that may follow the current text input.
Word scan to allow the predictive text input system to recognize words by searching
Contacts.
Input language to select the language to enter (English or Spanish).
My words to edit or delete custom words you have added to the predictive text database.
• Add word (right softkey) to store words that you frequently use.
Auto substitution to replace abbreviated words or phrases with full-text equivalents you
added.
• Add word (right softkey) to store pairs of words that you want to use in this function.
Help to view the instructions on entering text.
Copy and Paste Text
You can copy or cut text and paste it in the text entry field.
1. In the text entry field, move the cursor next to the text you want to copy and press the left softkey
> Select Text.
Basic Operations 15
2. Press the navigation key and highlight the text you want to copy or cut.
3. Press Done (center softkey), highlight Copy or Cut, and then press Select (center softkey). The
text is saved in the Paste List.
4. In the text entry field, move the cursor to the place where you want to paste the text to and press
the left softkey > Paste list.
5. Press the navigation key to scroll to the text you want to paste and press Select (center softkey).
Note: This feature is not available where you cannot select the text input mode.
Lock and Unlock Your Phone
When your phone is locked, you can only make calls to 9-1-1 and the ICE contacts.
To save battery power, the phone automatically turns off the screen after a certain period of time when
you leave it idle. You will still be able to receive messages and calls while the phone’s screen is off.
Note: For information on how to adjust the time before the screen turns off, see Display Settings.
Turn the Screen On and Unlock It
1. To turn the screen on, press .
2. If you have set up a screen lock, you will be prompted to enter the password or PIN. See Screen
Lock.
Update Your Phone
From time to time, updates may become available for your phone. You can download and apply updates
through the Settings > System > System updates menu.
Software Update Cautions
During update: The phone cannot be used until the software update is complete. It may take time to
update your phone’s software.
Signal during update: Update your phone where signal reception is good, and do not change
location during the update process. Make sure the battery is adequately charged before beginning an
update. A weak signal or low battery during an update may cause the update to fail. An update failure
may disable the phone.
Other functions during update: Other phone functions cannot be used during a software update.
Update Your Phone
You can update your phone's software using the System Update option.
Basic Operations 16
Before Updating Your Phone
Updating your phone may result in a loss of saved data depending on the condition of your phone
(malfunctioning, damaged, water seepage, etc.). You must back up all critical information before updating
your phone firmware.
Note: As these updates can be quite large, we recommend that you download updates over a Wi-Fi
connection.
Update Your Phone
1. From home, press > Settings > System > System updates.
2. Select one of the following options:
Update firmware to update the phone's firmware package.
Update profile to update your online user information.
Update PRL to update the phone's coverage area.
UICC unlock to unlock SIM card.
Your phone automatically downloads any available updates. Then you need to install
them manually. After updating, your phone will be power off and back on automatically to
complete the software upgrade.
Basic Operations 17
Your Phone's Home Screen
Item
Description
Status bar
The status bar displays icons to notify you of your phone’s status (on the right
side) and notifications (on the left side).
Notification area
The notification area of the status bar (on the left) displays notifications for
incoming messages, missed calls, voicemail, and more.
Status area
The status area of the status bar (on the right) displays phone and service
status information such as signal strength, battery status, Wi-Fi and data
connectivity, ringer status, and time.
Clock display
Displays time and date. You can turn on or off this display from the Settings
menu. See Clock Display.
Left softkey
Displays actions or menu items that you can select by pressing the left
softkey.
The following topics describe how to use and customize your phone’s home screen, understand the
status bar, etc.
Home Screen Basics
The Home screen is the starting point for your phone’s functions and menus.
Home Screen Layout
Your Phone's Home Screen 18
Center softkey
Displays actions or menu items that you can select by pressing the center
softkey ( key).
Right softkey
Displays actions or menu items that you can select by pressing the right
softkey.
Icon
Status
Bluetooth® active
Wi-Fi® active
Location services active
Vibrate
Silent mode
Network (full signal)
Network (roaming)
4G LTE data service
3G data service
Status Bar
The status bar at the top of the home screen provides phone and service status information on the right
side and notification alerts on the left.
Note: Status and notification icons are subject to change. Not all icons are depicted below.
Main Status Icons
Your Phone's Home Screen 19
Airplane mode
Battery (charging)
Battery (full charge)
Battery (discharged)
Icon
Notification
New voicemail
New email
New text or MMS message
Event
Alarm
Emergency alerts
Main Notification Icons
Note: Additional notification icons may appear.
Your Phone's Home Screen 20
Phone Calls and Voicemail
The following topics outline the use of your phone's calling features to place and receive calls, use
voicemail, and more.
Place and Answer Calls
The following topics describe how to directly dial calls, how to answer incoming calls, and how to use the
in-call screen options.
Adjust In-Call Volume
■ Adjusting Call Volume: Press the Volume button up or down during the call.
Call Using the Phone Keypad
The most “traditional” way to place a call is by using the phone’s keypad.
1. Enter a phone number from the Home screen.
If you make a mistake while dialing, press to erase the numbers.
As you enter digits, the phone searches for contacts that match. If you see the number you
want to dial, highlight it.
2. Press or Call (center softkey) to call the number.
The phone dials the number. The call begins when the other party answers.
3. To end the call, press .
The call ends.
Troubleshooting
Question: Call does not connect.
Answer 1: Was the number dialed using the area code? If not, try dialing using the full 10-digit
number including the area code.
Answer 2: Are you in an area with poor wireless coverage? Try calling again from another area.
Call Emergency Numbers
You can place calls to 9-1-1 even if the phone’s screen is locked or your account is restricted.
To call the 9-1-1 emergency number:
■ Press , and then or Call (center softkey).
Phone Calls and Voicemail 21
As long as you are in an area covered by wireless service, the emergency call is placed.
Enhanced 9-1-1 (E 9-1-1) Information
This phone features an embedded Global Positioning System (GPS) chip necessary for utilizing E 9-1-1
emergency location services where available.
When you place an emergency 9-1-1 call, the GPS feature of your phone seeks information to calculate
your approximate location. Depending on several variables, including availability and access to satellite
signals, it may take up to 30 seconds or more to determine and report your approximate location.
Important: Always report your location to the 9-1-1 operator when placing an emergency call. Some
designated emergency call takers, known as Public Safety Answering Points (PSAPs), may not be
equipped to receive GPS location information from your phone.
Answer Phone Calls
The following information lets you know how to answer incoming calls, mute the ringer on incoming calls,
reject incoming calls, and more.
When you receive a phone call from a contact, the incoming call screen appears and displays the caller
ID icon, name, and phone number of the calling party. When you receive a phone call from someone who
is not stored in Contacts, only the default caller ID icon and phone number appear on the incoming call
screen.
Note: If your phone is turned off, all calls automatically go to voicemail.
Answer an Incoming Call
1. Press or , or select Answer to answer an incoming call.
● Depending on your settings, you may also answer incoming calls by pressing other keys. See
Any Key Answer.
The call begins.
2. To end the call, press .
The call ends.
Mute the Ringing Sound
To mute the ringer without rejecting the call, you can do the following:
Press the Volume button down.
Reject an Incoming Call
■ When a call arrives, press .
– or –
Phone Calls and Voicemail 22
Select Decline.
The ringtone or vibration will stop and the call will be sent directly to voicemail.
Reject a Call and Send a Text Message
You can reject an incoming call and automatically send a text message to the caller.
1. When a call arrives, select Send message.
2. Select a message, and press .
– or –
Select Write your own…, write a message, and then press Send (center softkey).
The ringtone or vibration will stop and the text message will be delivered to the caller.
In-Call Operations
While you’re on a call, you can access a number of options.
1. Pressing Options (right softkey) during a call displays a list of available in-call features.
2. To select an option, highlight the option and press .
Add call: Initiate a conference call (3-way call).
Go to Bluetooth settings: Display the Bluetooth settings (if applicable).
Use Bluetooth device: Switch the call to a Bluetooth device (if applicable).
Disconnect Bluetooth device: Disconnect the Bluetooth device (if applicable).
Go to Home screen: Display the phone’s Home screen.
Noise reduction: Improve the quality of the call using the earpiece.
Further options may also be available:
■ Press Mute/Unmute (center softkey) to mute/unmute the microphone.
■ Press Hold (right softkey) to place the current call on hold. This function is not available during a
call in CDMA network.
■ Press the Volume button up or down to adjust the receiver volume.
■ Press to turn the speaker on. Press again to turn it off.
Warning: Because of higher volume levels, do not place the phone near your ear during speakerphone
use.
Phone Calls and Voicemail 23
Loading...