Index ....................................................................................................................................... 118
TOC vii
Get Started
This section gives you all the information you need to set up your phone and Sprint service the
first time.
Your Phone at a Glance
Set Up Your Phone
Activate Your Phone
Set UpVoicemail
Sprint Account Information and Help
Your Phone at a Glance
The following illustration outlines your phone‘s primary external features.
Get Started 1
Get Started 2
Set Up Your Phone
You must first install and charge the battery to begin setting up your phone.
1. Install the battery.
Insert the battery into the battery compartment, contacts end first (). Gently press
down to secure the battery ().
Replace the battery cover, making sure the locking tabs align (). Press the battery
cover down until it snaps into place ().
Using a coin or similar flat object, turn the battery cover lock clockwise to the locked
position ().
2. Charge your battery.
Plug the USB connector into the charger/accessory jack on the lower left side of your
phone.
Plug the AC adapter into an electrical outlet.
Note: Your phone‘s battery should have enough charge for your phone to turn on and find a
signal, set up your voicemail, and make a call. You should fully charge your battery as
soon as possible.
3. Press and hold to turn the phone on.
If your phone is activated, it will search for Sprint service and enter standby mode.
If your phone is not yet activated, see Activate Your Phone for more information.
Activate Your Phone
Depending on your account or how and where you purchased your phone, it may be ready to
use or you may need to activate it on your Sprint account.
● If you purchased your phone at a Sprint Store, it is probably activated and ready to use.
Get Started 3
● If you received your phone in the mail and it is for a new Sprint account or a new line of
service, it is designed to activate automatically.
● If you received your phone in the mail and you are activating a new phone for an existing
number on your account (you‘re swapping phones), you can activate on your computer
online or directly on your phone.
Activate on your computer:
•Go to sprint.com/activate and follow the instructions to activate your phone.
Activate on your phone:
•Turn on your new phone. (Make sure the old one is turned off.) Your phone will
automatically attempt Hands-Free Activation. Follow the onscreen prompts to
complete the activation process.
•If an error occurs, press ACTIVATE (left softkey) to override auto-activation and
start the manual activation wizard. Follow the onscreen prompts to complete the
activation process.
● To confirm activation, make a phone call. If your phone is still not activated or you do not
have access to the Internet, contact Sprint Customer Service at 1-888-211-4727 for
assistance.
Tip: Do not press while the phone is being activated. Pressing cancels the activation
process.
Note: If you are having any difficulty with activation, contact Sprint Customer Service by calling
1-888-211-4727 from any other phone.
Set Up Voicemail
Your phone automatically transfers all unanswered calls to your voicemail, even if your phone is
in use or turned off. You should set up your Sprint Voicemail and personal greeting as soon as
your phone is activated. Always use a password to protect against unauthorized access.
1. Press and hold in standby mode to dial your voicemail number.
2. Follow the system prompts to:
Create your password.
Record your name announcement.
Record your greeting.
Get Started 4
Note: Voicemail Password – Sprint strongly recommends that you create a password when
setting up your voicemail to protect against unauthorized access. Without a password,
anyone who has access to your phone is able to access your voicemail messages.
Sprint Account Information and Help
Find out about account passwords and information about managing your account and finding
help.
Sprint Account Passwords
Manage Your Account
Sprint Support Services
Sprint Account Passwords
As a Sprint customer, you enjoy unlimited access to your personal account information, your
voicemail account, and your data services account. To ensure that no one else has access to
your information, you will need to create passwords to protect your privacy.
Account User Name and Password
If you are the account owner, you will create an account user name and password when you
sign on to sprint.com. (Click Sign in/Sign up and then click Sign up now! to get started.) If you
are not the account owner (if someone else receives the bill for your Sprint service), you can get
a sub-account password at sprint.com.
Voicemail Password
You‘ll create your voicemail password when you set up your voicemail. See Set Up Voicemail
for more information on your voicemail password.
Data Services Password
With your Sprint phone, you may elect to set up an optional data services password to control
access and authorize Premium Service purchases.
For more information, or to change your passwords, sign on to sprint.com or call Sprint
Customer Service at 1-888-211-4727.
Manage Your Account
Manage your Sprint account from your computer, your Sprint phone, or any other phone.
Online: sprint.com
● Access your account information.
● Check your minutes used (depending on your Sprint service plan).
Get Started 5
● View and pay your bill.
● Enroll in Sprint online billing and automatic payment.
● Purchase accessories.
● Shop for the latest Sprint phones.
● View available Sprint service plans and options.
● Learn more about data services and other products like games, ringers, screen savers,
and more.
From Your Sprint Phone
● Press to check minute usage and account balance.
● Press to make a payment.
● Press to access a summary of your Sprint service plan or get answers to
other questions.
From Any Other Phone
● Sprint Customer Service: 1-888-211-4727.
● Business Customer Service: 1-888-788-4727.
Sprint Support Services
Sprint 411 and Sprint Operator Services let you easily access information and calling assistance
from your Sprint phone.
Sprint 411
Sprint 411 gives you access to a variety of services and information, including residential,
business, and government listings; movie listings or showtimes; driving directions, restaurant
reservations, and major local event information. You can get up to three pieces of information
per call, and the operator can automatically connect your call at no additional charge.
There is a per-call charge to use Sprint 411, and you will be billed for airtime.
► Press .
Sprint Operator Services
Sprint Operator Services provides assistance when you place collect calls or when you place
calls billed to a local telephone calling card or third party.
► Press .
Get Started 6
For more information or to see the latest in products and services, visit us online at sprint.com.
Get Started 7
Phone Basics
Your phone is packed with features that simplify your life and expand your ability to stay
connected to the people and information that are important to you. The topics in this section will
introduce the basic functions and features of your phone.
Tip:Phone Software Upgrades – Updates to your phone‘s software may become available
from time to time. Sprint will automatically upload critical updates to your phone. You can
also use the menu to check for and download updates. Press > Tools > UpdatePhone > Update Firmware to search for and download available updates.
Your Phone‘s Layout
Turn Your Phone On and Off
Battery and Charger
View the Display Screen
Navigate Through the Menus
Display Your Phone Number
Enter Text
Simple Data Exchange
Phone Basics 8
Your Phone’s Layout
The illustrations and descriptions below outline your phone‘s basic layout.
Phone Basics 9
Key Functions
● Earpiece lets you hear the caller and automated prompts.
● Screen displays all the information needed to operate your phone, such as the call
status, the Contacts list, the date and time, and the signal and battery strength.
●Softkeys let you select softkey actions or menu items corresponding to the bottom left
and right lines on the screen.
● Navigation Key lets you scroll through the phone‘s menu options.
● Flashlight Key turns on and off the LED flashlight.
● MENU/OK Key lets you access the phone‘s menus and select the highlighted choice
when navigating through a menu.
●TALK Key allows you to place or receive calls, answer Call Waiting, use 3-Way Calling,
or activate Automatic Speech Recognition (ASR).
●Speaker lets you hear the different ringers and sounds. The speaker also lets you hear
the caller‘s voice in speakerphone mode.
● LED Indicator shows your phone‘s status at a glance.
● BACK Key deletes characters from the display in text input mode. When in a menu,
pressing it returns you to the previous menu. This key also allows you to return to the
previous screen in a data session.
●END/POWER Key lets you turn the phone on or off, end a call, or cancel your input and
return to standby mode.
● Keypad lets you enter numbers, letters, and characters, and perform functions.
● Microphones allow other callers to hear you clearly when you are speaking to them.
The noise cancellation and speakerphone features used during a voice call use the
microphone located on the back of the phone.
● LED Flashlight shines a bright light when turned on.
● Speaker Button lets you place or receive calls in speakerphone mode, turn the
speakerphone on and off during a call, or activate Automatic Speech Recognition (ASR).
● Call List Button lets you display the recent call history or end a call.
● Volume Button allows you to adjust the ringer volume in standby mode or the voice
volume during a call.
Phone Basics 10
●Headset Jack allows you to plug in an optional headset for convenient, hands-free
conversations.
CAUTION! Inserting an accessory into the incorrect jack may damage the phone.
●Direct Connect Button (DC Button) allows you to make Direct Connect calls, send Call
Alerts, and view Direct Connect call history. See Sprint Direct Connect.
●Charger/Accessory Jack allows you to connect a compatible charging cable or USB
data cable (not included).
CAUTION! Inserting an accessory into the incorrect jack may damage the phone.
●Remote Speaker Microphone Connector allows you to plug in an optional remote
speaker microphone for convenient, hands-free conversations.
CAUTION! Inserting an accessory into the incorrect connector may damage the phone. The
phone is no longer water resistant when a remote speaker microphone is
connected.
Note: Do not lose the detachable connector cover when using the remote speaker microphone.
Be sure all ports and cover are properly sealed to retain water resistance.
●Internal Antennas facilitate reception and transmission. To maximize performance, do
not touch the portions of your phone where the internal antennas are located while using
the phone.
● Battery Cover Lock turns to lock or unlock the battery cover to replace the battery.
● Power Connectors allow your phone to be connected to an optional multi-bay charger.
Turn Your Phone On and Off
The instructions below explain how to turn your phone on and off.
Turn Your Phone On
► Press and hold .
Turn Your Phone Off
► Press and hold for two seconds until you see the powering-down animation on the
screen.
Your screen remains blank while your phone is off (unless the battery is charging).
Battery and Charger
Sprint-approved or Kyocera-approved batteries and accessories can be found at Sprint Stores
or through Kyocera; or call 1-866-866-7509 to order. They‘re also available at sprint.com.
Phone Basics 11
Warning:Use only Sprint-approved or Kyocera-approved batteries and chargers with your
phone. The failure to use a Sprint-approved or Kyocera-approved battery and
charger may increase the risk that your phone will overheat, catch fire, or
explode, resulting in serious bodily injury, death, or property damage.
Battery Capacity
Your phone is equipped with a Lithium Ion (Li-Ion) battery. It allows you to recharge your battery
before it is fully drained.
For a quick check of your battery level, glance at the battery charge indicator located in the
upper right corner of your phone‘s display screen. When there are approximately five minutes of
talk time left, the battery icon () turns red and the phone sounds a warning tone.
After an additional five minutes or so, the phone sounds a warning tone three times and then
turns off.
Note: Long backlight settings, searching for service, vibrate mode, browser use, and other
variables may reduce the battery‘s talk and standby times.
Tip: Watch your phone‘s battery level indicator and charge the battery before it runs out of
power.
Install the Battery
► See Set Up Your Phone.
Remove the Battery
1. Make sure the power is off so that you don‘t lose any stored numbers or messages.
2. Turn the battery cover lock counterclockwise to the unlocked position ().
3. Insert your thumbnail or a flat object into the slot () and pop off the cover ().
4. Lift the battery and remove it from the phone ().
Warning:Do not handle a damaged or leaking Li-Ion battery as you can be burned.
Phone Basics 12
Service Icon
Description
Signal Strength – Your phone‘s current signal strength. (More bars
= stronger signal.)
No Service – Your phone cannot find a usable signal.
Roaming – Your phone is ―roaming‖ off the Nationwide Sprint
Network.
DC Unavailable – Direct Connect services are unavailable in your
current location.
Data Service Available – Sprint data service is available. When
active, the icon is animated.
Data Service Dormant – Sprint data service is currently dormant.
Data Service Unavailable – Sprint data service is currently
unavailable.
Status Icon
Description
Battery – Your phone‘s current battery charge level. (The icon to
the left shows the battery is fully charged.) The icon is animated
while the battery is charging.
Location On – Your phone‘s location feature is on and available for
location-based services such as GPS Navigation.
Location Off – Your phone‘s location feature is off. Your location is
available only for 911.
Silence All – Your phone‘s sound is turned off.
Vibrate All – Your phone‘s sound is turned off but vibrate is turned
on.
Ringer Off – Your phone‘s ringer is turned off.
1 Beep – A beep sounds when you receive an incoming call, a
message, etc.
1 Beep and Vibrate – 1 Beep and vibrate are set.
Ringer and Vibrate – The volume level is set to between 1 and 8
and vibrate is turned on.
View the Display Screen
The status bar at the top of your phone‘s display screen provides information about your
phone‘s status and options. The following tables identify the symbols you‘ll see on your phone‘s
display screen.
Tip: To view a list of your phone‘s icons and descriptions, from the main menu select
Settings > Phone Info > Icon Glossary.
Phone Basics 13
DC Off – Direct Connect feature is turned off.
DC Speaker On – The speakerphone is on for Direct Connect calls.
DC Speaker Off – The speakerphone is off for Direct Connect calls.
The earpiece or an optional headset must be used to hear Direct
Connect calls.
Messaging and
Alert Icon
Description
New Messages – You have one or more new messages waiting.
New Voicemail – You have one or more new voicemail messages
waiting.
Urgent Messages – You have one or more new urgent messages
waiting.
Multiple Alerts – You have different kinds of alerts waiting.
Urgent Multiple Alerts – You have different kinds of alerts
(including urgent messages) waiting.
Application Alerts – You have alert messages from Java
applications activated in the background.
Call Alert – You have a Direct Connect Call Alert waiting. Press the
DC button to reply to the alert.
Bluetooth Icon
Description
Visible – Your phone is discoverable by (visible to) other Bluetooth
devices.
Connected – Your phone is connected to a Bluetooth device.
Enabled – Your phone‘s Bluetooth feature is enabled.
Voice Call Icon
Description
Missed Call – You have one or more missed voice calls.
Missed DC Call – You have one or more missed Direct Connect
calls, or your group is updated.
Bluetooth Device – A call is in progress using a Bluetooth device.
Headset – A call is in progress using an optional wired headset.
Car Kit – A call is in progress using an optional car kit device.
Note: The above icons will blink while your phone is communicating with a Bluetooth device.
Phone Basics 14
Remote Speaker Microphone – A call is in progress using an
optional remote speaker microphone.
Other Icon
Description
TTY – Your phone is connected to a TTY device.
Alarm – An alarm or countdown is set.
Calendar – You have event notifications.
HAC Enabled – Your phone‘s HAC (hearing aid compatibility)
setting is enabled.
Multitasking Virtual Machine – Java applications are running. The
number next to the plus sign indicates the number of running
applications.
Navigate Through the Menus
The navigation key on your phone lets you scroll through onscreen items. To navigate through a
menu, press the navigation key up or down.
Many menus feature a scroll bar on the right to help you keep track of your position in the menu.
Select Menu Items
As you navigate through the menu, menu options are highlighted. Select any option by
highlighting it and pressing . If the option is numbered, you can select it by pressing the
corresponding number on the phone‘s keypad.
For example, to view the Icon Glossary screen:
1. Press to access the main menu.
2. Select Settings by highlighting it and pressing .
3. Select Phone Info by highlighting it and pressing .
4. Select Icon Glossary by highlighting it and pressing .
For the purposes of this guide, the above steps condense into:
► Press > Settings > Phone Info > Icon Glossary.
Back Up Within a Menu
To go to the previous menu:
Phone Basics 15
► Press .
To return to standby mode:
► Press .
Display Your Phone Number
You can display your phone number and other information about your phone and account.
► Press > Settings > Phone Info > Phone#/User ID.
Enter Text
You can type on your phone using various input modes.
Select a Text Input Mode
T9 Text Input
ABC Mode
Set Text Entry Options
Select a Text Input Mode
Your phone provides convenient ways to enter letters, numbers, and symbols whenever you are
prompted to enter text.
1. From a screen where you can enter text, press OPTIONS (right softkey) to change the
text mode. (If you are in the message entry screen, press OPTIONS [right softkey] >
Text Mode.)
2. Select one of the following options:
Abc to enter characters by using the alphabet mode. See ABC Mode.
T9Word to enter text using a predictive text system that reduces the number of key
presses required while entering a word.
123 to enter numeric characters.
Symbols to enter symbols.
Smileys to enter smile icons.
Emoticonsto enter ―emoticons.‖ (This is available, for example, when composing a
message or when editing a Schedule or To Do description in Calendar.)
Paste List to paste copied or cut text (if applicable).
Phone Basics 16
Web Shortcuts to enter Web shortcuts (for example, www., http://, or .com).
Text Options to display the text entry options menu (if applicable). See Set Text
Entry Options.
Tip: When entering text, press to change the capitalization style as Abc > ABC > abc
(Abc mode), or as T9Word > T9WORD > T9word (T9Word mode). The selected style is
displayed in the bottom right corner of the screen, above the right softkey label (if
applicable).
T9 Text Input
T9 Text Input lets you enter text by pressing keys just once per letter. To select the T9Word
mode when entering text, see Select a Text Input Mode.
T9 Text Input uses an intuitive word database to analyze the letters you enter and create a
suitable word. (The word may change as you type.)
1. Select the T9Word text input mode.
2. Press the corresponding keys once per letter to enter a word. (For example, to enter the
word ―Bill,‖ press .) (If you make a mistake, press to erase a
single character. Press and hold to erase an entire word.)
If the word you want is not displayed after you have entered all the letters, press the navigation
key to scroll through additional word selections. To accept a word and insert a space, press
.
Add a Word to the T9 Database
If a word you want to enter is not displayed in a T9 word choice list when you are using T9 Input,
add it to the database.
1. While you are in T9Word mode, enter a letter. (A word choice list opens.)
2. Scroll down the list and select <Add Word>.
3. Enter a word and press SAVE (left softkey). The word will appear as an option the next
time you scroll through options during T9 Text Input.
For more information about T9 Text Input, visit the Nuance website at nuance.com/t9/.
ABC Mode
In Abc mode, also known as multi-tap entry, you press keys one, two, three, or four times to
enter the letters you see on the keypad.
By default, the first letter of a sentence is capitalized and the following letters are lowercased.
To switch between lowercase and uppercase, press the key. After a character is entered,
Phone Basics 17
the cursor automatically advances to the next space after two seconds or when you enter a
character on a different key.
1. Select the Abc text input mode. See Select a Text Input Mode.
2. Press the corresponding key repeatedly until the correct letter appears. For example, to
enter ―Abc,‖ press once for ―a,‖ twice for ―b,‖ and three times for ―c.‖
Set Text Entry Options
The text entry options menu allows you to specify a suitable feature during the text entry
process. Note that some of the options are applicable to T9Word mode only.
1. When entering text, press OPTIONS (right softkey) > Text Options.
– or –
Press > Settings > Text Entry.
2. Highlight an option and press .
Word Complete to suggest possible words based on letters you have entered.
Next Word Complete to automatically display the word that may follow the current
text input.
Phrase Complete to set the phone to predict possible phrases after one word with a
space is entered.
Word Scan to allow the predictive text input system to recognize words by searching
Contacts.
Word Choice List to select whether to display the word choice list.
Input Language to select the language to enter (English or Spanish).
My Words to edit or delete custom words you have added to the predictive text
database.
•Add Word to store words that you frequently use.
Select Text to select text for copying, cutting or adding (if applicable).
Delete All to delete all text (if applicable).
Help to view the T9 instructions.
Simple Data Exchange
This feature makes it easy to select certain information in a message and automatically save it
or use it in a related application.
Phone Basics 18
Simple Data Exchange works with these types of information:
● Email addresses
● Street addresses
● Phone numbers and Direct Connect numbers
● Web addresses (URLs)
Email Address Options
► Highlight an email address, press , and then select an option:
Send Message to select Message. The messaging application will open and the
email address will appear as the message‘s recipient.
Share to select Message. The messaging application will open and the email
address will appear in the message body.
Save to Contacts to save the email address in Contacts.
Contact Details to display the Contacts entry if the email address is already saved
in Contacts.
Street Address Options
► Highlight a street address, press , and select an option:
Navigate to show directions to the address using Sprint Navigation.
Map to show the address location on a map.
Share to select Message. The messaging application will open and the address will
appear in the message body.
Save to Contacts to save the address in Contacts.
Phone Number and Direct Connect Number Options
► Highlight a phone number or a Direct Connect number, press , and then select an
option:
Call to call the phone number.
Direct Connect to call the Direct Connect number.
Call Alert to send a Call Alert.
Prepend to prepend a number to the phone number.
Phone Basics 19
Send Message to send a message to the phone number. The messaging application
will open and the phone number will appear in the To: field.
Share to select Message. The messaging application will open and the phone
number will appear in the message body.
Save to Contacts to save the phone number in Contacts.
Contact Details to display the Contacts entry if the phone number is already saved
in Contacts.
Web Address (URL) Options
► Highlight a Web address (URL), press , and select an option:
Browse to open the browser to the Web page.
Share to select Message. The messaging application will open and the Web
address will appear in the message body.
Save to Contacts to save the Web address in Contacts.
Phone Basics 20
Phone Calls & Settings
With the Nationwide Sprint Network, you can enjoy clear calling across the country. This section
explains the features related to phone calls.
Make Phone Calls
Receive Phone Calls
End Phone Calls
Missed Call Notification
Voicemail
Phone Call Options
Phone Call Settings
Note: The calling information in this section refers to traditional wireless phone calls. For
information on making and answering Direct Connect calls, Group Connect calls, and
TeamDC calls, see Sprint Direct Connect.
Make Phone Calls
There are several convenient ways to place calls from your phone.
Call Using the Phone Keypad
Call Using Your Voice
Call From History
Call From Contacts
Call Using the Plus (+) Code
Call Using a Speed Dial Number
Call Using Abbreviated Dialing Features
Call a Phone Number With Pauses
Call a Phone Number in a Message
Call Emergency Numbers
Phone Calls & Settings 21
Call Using the Phone Keypad
The most ―traditional‖ way to place a call is by using the phone‘s keypad.
1. Enter a phone number from standby mode. (If you make a mistake while dialing, press
to erase the numbers.)
2. Press or the speaker button.
3. Press when you are finished.
Call Using Your Voice
You can make a phone call using Automatic Speech Recognition (ASR).
1. Press and hold or the speaker button to activate ASR.
2. Follow the voice prompts. Say ―Call‖ and the name of an entry saved in your Contacts or
a phone number. See Make a Voice Call Using ASR.
See Automatic Speech Recognition (ASR) for more information on ASR.
Call From History
Place a call to the numbers in your History.
1. Press > History.
– or –
Press or the call list button in standby mode.
2. Highlight an entry and press .
Tip: To redial your last outgoing call, press twice.
Note: You cannot make calls from History to entries identified as No Caller ID, Private
(Restricted ID), or Unavailable ID.
Call From Contacts
Place a call to the numbers stored in your Contacts.
1. From standby mode, press CONTACTS (right softkey).
2. Highlight the entry you want to call.
3. Press to dial the entry‘s default phone number.
– or –
Phone Calls & Settings 22
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