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Instrument User Manual V2.4
Unrivalled Gas Detection. ionscience.com
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Unrivalled Gas Detection. Page 2 of 46 ionscience.com
Register your instrument online for extended warranty
Thank you for purchasing your ION Science instrument.
The standard warranty of your instrument can be extended to two years.
To receive your extended warranty, you must register your instrument online
within one month of purchase (terms and conditions apply.)
Visit ionscience.com/instrument-registration.
Cub Instrument User Manual V2.4
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Contents
1. Safety ..................................................................................................................................... 6
Legal Notices Regarding the Safe Operation of Equipment ............................................................... 6
Symbols ............................................................................................................................................... 6
Warnings, Cautions and Information notifications ............................................................................ 6
Disposal ............................................................................................................................................... 9
2. Product Overview ................................................................................................................... 9
Cub Doc Docking Stations .................................................................................................................10
3. How do I use the device? ....................................................................................................... 12
Recharging your Cub.........................................................................................................................12
Switching on your Cub ......................................................................................................................13
Switching your Cub off ...................................................................................................................13
The Cub Display - Overview ..............................................................................................................14
Display Screens .................................................................................................................................14
4. What do the alerts and alarms mean?.................................................................................... 16
5. Using the CubPC Software and Downloading Data ................................................................. 17
Overview ...........................................................................................................................................17
PC Requirements ..............................................................................................................................17
Downloading and Installing ..............................................................................................................17
Connecting Docking Stations and Cubs to a PC ................................................................................17
Starting the CubPC Software ............................................................................................................18
Downloading Data Logged Readings ................................................................................................18
Main Menu Buttons ..........................................................................................................................18
The Cubs Page...................................................................................................................................19
Viewing Download Records ...........................................................................................................20
Viewing Details of Logged Data .....................................................................................................21
Saving Logged Data to a CSV File ...................................................................................................22
Archive Cub Records ......................................................................................................................22
Delete Logged Data........................................................................................................................22
Upgrading Firmware and Software ...............................................................................................23
The Help Page ...................................................................................................................................23
Getting Help ...................................................................................................................................23
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Upgrading the Software.................................................................................................................24
Other Facilities ...............................................................................................................................24
The Preferences Page .......................................................................................................................24
Actions on Dock .............................................................................................................................25
History ............................................................................................................................................25
Calibration ......................................................................................................................................25
Bump Test ......................................................................................................................................25
CubPC Lock .....................................................................................................................................26
Dock Page .........................................................................................................................................26
6. Device Configuration ............................................................................................................. 27
Name ................................................................................................................................................27
Units ..................................................................................................................................................27
Auto Start..........................................................................................................................................27
Clock..................................................................................................................................................27
Data log .............................................................................................................................................28
Calibration ........................................................................................................................................28
Features ............................................................................................................................................28
TWA STEL ..........................................................................................................................................28
Sound ................................................................................................................................................29
Vibrate ..............................................................................................................................................29
PID .....................................................................................................................................................29
Alarms ...............................................................................................................................................30
Screens ..............................................................................................................................................30
Send to Instrument ...........................................................................................................................30
7. Calibration ............................................................................................................................ 31
Calibration Facility ............................................................................................................................31
Calibration Overview ........................................................................................................................31
Cub Calibration Settings ...................................................................................................................31
Calibration Using a Cub Doc .............................................................................................................32
Cub Doc Calibration Settings .........................................................................................................32
Cub Doc Calibration Procedure .....................................................................................................32
Remote Calibration ...........................................................................................................................33
Remote Calibration Procedure ......................................................................................................34
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8. Maintenance ......................................................................................................................... 35
Firmware and Software Updates ......................................................................................................35
Filter Replacement ...........................................................................................................................35
Water Ingress....................................................................................................................................36
Lamp Cleaning and Electrode Stack Replacement ...........................................................................36
When to Clean or Replace the Lamp .............................................................................................36
When to Replace the Electrode Stack ...........................................................................................37
Removing the MiniPID Sensor .......................................................................................................37
Replacing the MiniPID Electrode Stack ..........................................................................................37
Lamp Removal and Examination ...................................................................................................38
Lamp Cleaning ................................................................................................................................38
Replacing a Lamp ...........................................................................................................................39
Bump Testing ....................................................................................................................................40
9. Troubleshooting .................................................................................................................... 41
Diagnostics ........................................................................................................................................41
10. Appendix and Supporting Documents .................................................................................... 42
EU Declaration of Conformity...........................................................................................................42
Technical Specifications ....................................................................................................................44
Cub Specifications ..........................................................................................................................44
Cub Doc Power Supply Requirements ...........................................................................................45
Warranty ...........................................................................................................................................45
ION Science Contact Details .............................................................................................................46
UK and Head Office ........................................................................................................................46
USA Office ......................................................................................................................................46
German Office ................................................................................................................................46
Italian Office ...................................................................................................................................46
French Office ..................................................................................................................................46
Chinese Office ................................................................................................................................46
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1. Safety
Legal Notices Regarding the Safe Operation of Equipment
• Whilst every attempt is made to ensure the accuracy of the information contained in this
manual, ION Science accepts no liability for errors or omissions in the manual, or any
consequences deriving from the use of information contained herein. It is provided “as is”
and without any representation, term, condition or warranty of any kind, either expressed
or implied.
• To the extent permitted by law, ION Science shall not be liable to any person or entity for
any loss or damage which may arise from the use of this manual.
• We reserve the right at any time and without any notice to remove, amend or vary any of
the content which appears in this manual.
Symbols
WARNING!
USED TO INDICATE DANGER WARNINGS WHERE THERE IS A RISK OF INJURY OR
DEATH.
Caution
Used to indicate a caution where there is a risk of damage to equipment.
Information
Important information or useful hints about usage.
Recycling
Recycle all packaging.
WEEE Regulations
Ensure that waste electrical equipment is disposed of correctly.
Warnings, Cautions and Information notifications
The following Cautions apply to the product described in this manual.
Inadequate performance of the gas detection equipment described in this
manual may not necessarily be self-evident and consequently equipment must
be regularly inspected and maintained.
ION Science recommends that personnel responsible for equipment use
institute a regime of regular checks to ensure it performs within calibration
limits, and that a record be maintained which logs calibration check data.
The equipment should be used in accordance with the safety standards and
installation instructions given in this manual, and in compliance with local safety
standards.
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Li-Ion Batteries can be damaged if left in a discharged state. Please recharge Cub
if battery indicator is showing empty. Please note also that if Cub is left for one
year unused, the instrument needs to be charged fully before it can continue to
be kept in storage. Please repeat annually.
Protect the PID sensor from exposure to silicone vapours as this may foul the
windows of the lamps and reduce response to some gases. This can usually be
remedied by polishing the lamp window with alumina powder.
Do not use abrasive or chemical detergents to clean the Cub instrument as this
may reduce the antistatic properties of the materials used, clean it using a damp
cloth only.
The Cub must not be exposed to atmospheres known to have an adverse effect
on Thermoplastic Elastomers or Polycarbonate.
The Cub and Docking Station must be serviced in a Non-Hazardous environment
and by ION Science Ltd authorised service centres only. Substitution of
components may impair intrinsic safety.
Ingress Protection: Continuous exposure to wet weather conditions should be
limited to less than one day and harsh water spray conditions should be
avoided.
Proper Use: If the equipment is used in a manner not specified by the
manufacturer, the protection provided by the equipment may be impaired.
The following Warnings, Cautions and Information notifications appear later in this manual where
they are applicable.
THE CUB IS A RECHARGEABLE DEVICE AND SHOULD ONLY BE RECHARGED USING
THE ION SCIENCE DOCKING STATION IN A NON-HAZARDOUS ENVIRONMENT.
IF AN ALARM STATE IS TRIGGERED THE USER SHOULD LEAVE THE HAZARDOUS
ENVIRONMENT AND ACT IN ACCORDANCE WITH NATIONAL SAFETY
REGULATIONS.
THE CLEANING COMPOUND CONTAINS ALUMINIUM OXIDE AS A VERY FINE
POWER. THIS MAY CAUSE IRRITATION OF RESPIRATORY TRACT AND EYES.
(CAS Number 1344-28-1).
Two spring loaded charging pins are located on the top of the Docking Station.
Do not short circuit these two connections together else the internal fuse will
blow and the Docking Station will need to be replaced.
The Cub is a sensitive detector. Internal components must be handled with
clean hands and clean tools. The Cub Lamp is fragile. Handle with great care.
Never touch the window and do not drop.
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Never refit a damaged Lamp.
The instrument MUST be re-calibrated after fitting a replacement or cleaned
Lamp.
The portable Cub has been designed and certified Intrinsically Safe.
Cub instruments leave the factory with the battery fully charged. However
prolonged periods of storage may result in the battery discharging. We
recommend charging the instrument for at least four hours before use.
If multiple Docking Stations are connected, it may not be obvious on the page
which is which. In order to identify a unit, click in one of the Status fields. The
Charge and Diagnostic LEDs on that Docking Station will flash purple for a few
seconds
Important note: The delete function deletes all logged data from a Cub. Ensure
any data you need to edit is exported in CSV format before selecting this option.
Upgrading the firmware of a Cub will result in all logged data on that Cub being
deleted.
Important note: Once the Cub memory has been completely filled, the oldest
data will automatically be over-written with new data logs. The data will be
reassembled as one complete data set, starting at the oldest available data points.
Important note: The use of Silicon pipe should be avoided as VOC gases can
permeate the walls of the pipe.
Important note: Always check the calibration in normal running before use by
carrying out a bump test. Apply the same Zero and SPAN gas used to calibrate and
ensure the correct readings are displayed.
With the Filter Disc, Filter Disc O Ring and upper O Ring correctly fitted the Cub
has an IP rating of IP65 (independently tested by BASEEFA).
With the Filter Disc and O Rings removed, the IP rating drops to IP64.
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Disposal
• The equipment does not include any toxic materials, but if it has been contaminated by toxic
materials, then exercise due care and follow the appropriate regulations when disposing.
• Always adhere to local regulations and procedures when disposing of the equipment.
• Ion Science Ltd offers a take back service. Please contact us for more information.
RECYCLING
Recycle all Packing.
WEEE REGULATIONS
Ensure that all waste electrical equipment is disposed of correctly.
2. Product Overview
The Cub is a personal VOC detector with photoionisation detection (PID) technology for the fast,
accurate detection of volatile organic compounds, keeping you safe within your working
environment. It utilises a humidity resistant and anti-contamination design providing accurate
results and an extended run-time in the most challenging environments.
With the option for parts-per-billion (ppb) sensitivity, Cub sits within the breathing zone and is
comfortable and unobtrusive to wear. The Cub has a dynamic range of 0 to 5000 ppm, and can
measure 480 selectable compounds.
When worker exposure exceeds a Cub’s programmed limits, its audible, vibrating and flashing LED
alarms alert the worker to the gases present. Readings are displayed on a bright, back-lit LCD display
with selectable data logging time.
The Cub is available as a standard instrument with 10.6 eV lamp for accurately detecting a wide
range of volatile organic compounds (VOCs) to parts-per-million (ppm) levels. ION Science also offers
the CubTAC ppm variant with 10.0 eV lamp that accurately detects total aromatic compounds
(TACs), including benzene.
Both models can be upgraded with parts-per-billion (ppb) sensitivity quickly and easily online.
The portable Cub has been designed and certified Intrinsically Safe.
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1 Rubber multi-function push button.
2 LCD display.
3 Alarm Sounder.
4 PID (Photo-ionisation Detector).
5 Clip and D-ring loop.
Cub Doc Docking Stations
The Cub is used with Cub Doc Docking Stations. These are used to recharge your Cub. Depending on
which model of Docking Station you use, they can also be used to download data from your Cub, and
to calibrate it.
Cub Docs are equipped with coloured LEDs to indicate battery, connection, and calibration status.
There are three types of Cub Docs:
Cub Doc Type
Charges device
LED status
indicators
USB connection
Calibration
Charge Dock
Data Dock
Calibration Dock
1
5 3 4
2
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1 Cub dock.
2 Diagnostic LED.
3 USB LED.
4 Charge LED.
5 Flying socket for mains power
connection.
6 12V DC socket.
7 USB socket (not on Charge Dock).
8 Socket for “daisy chaining” (see next page).
9 Fuse socket.
10 Gas calibration ports (Calibration Dock
only).
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3. How do I use the device?
Recharging your Cub
THE CUB IS A RECHARGEABLE DEVICE AND SHOULD ONLY BE RECHARGED USING
THE ION SCIENCE DOCKING STATION IN A NON-HAZARDOUS ENVIRONMENT.
Your Cub should be recharged before every use.
Two spring loaded charging pins are located on the top of the Docking Station.
Do not short circuit these two connections together else the internal fuse will
blow and the Docking Station will need to be replaced.
Cub instruments leave the factory with the battery fully charged. However
prolonged periods of storage may result in the battery discharging. We
recommend charging the instrument for at least four hours before use.
Cubs are recharged using a Cub Doc Docking Station (all types).
Cub Docs can be “daisy-chained” together (see below) so that multiple Cubs can be recharged from a
single power point:
1 Cub Doc.
2 Cub.
3 Docking Stations “daisy chained”.
4 Flying socket.
5 3-core power supply lead.
To charge your Cub, place it on a Cub Doc which is connected to mains power. The Charge LED of the
Docking Station will indicate green if power is available.
The Cub will then begin to charge. While the Cub is charging, the screen will be illuminated with a
yellow light. When the Cub is fully charged, the screen will be illuminated with alternating green and
yellow light.
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Battery empty
While the Cub is connected to a Docking Station, the
screen will display the level of charge.
Battery fully charged
Switching on your Cub
To switch on your Cub, hold down the rubber multi-function button on top of the device for 3
seconds.
An alarm will sound and the LEDs on front of the devices will light-up red. A progress bar will be
displayed in its bottom-left corner, with segments being added from the bar from right to left.
Hold down the multi-function button until this is no longer displayed (i.e. for 3 seconds). The alarm
will then stop sounding and the red LED will turn off.
The screen will turn on and will cycle through various displays as the device sets itself up.
Finally, a short alarm will sound, and the LEDs will flash green. The main gas detection display screen
(see below) will then be displayed. Your Cub is now ready to use.
Switching your Cub off
Press and hold down the multi-function button on top of the device. A progress bar will be displayed
in the bottom-left corner of the screen with segments being removed from the bar from right to left
until the screen and the device switch off.
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The Cub Display - Overview
1 Battery charge indicator.
2 Detected gas level.
3 Gas level units (ppm or mg/m3, depending on how the
Cub is configured).
4 This indicates the gas sensor type selected, e.g. VOC or
Volatile Organic Compounds.
5 This symbol appears when a STEL or TWA alarm is
exceeded.
6 If the TLV STEL icon is present, on-going calculated
values are being displayed.
Display Screens
IF AN ALARM STATE IS TRIGGERED THE USER SHOULD LEAVE THE HAZARDOUS
ENVIRONMENT AND ACT IN ACCORDANCE WITH NATIONAL SAFETY
REGULATIONS.
The Cub can display a number of different data screens. To cycle through these screens, press the
multi-function button on top of the Cub. When a new screen is accessed the display is illuminated
with a different coloured light, which will turn off after a few moments.
When the display is already lit up, a different screen is displayed every time the multi-function
button is pressed (except when an alarm has been triggered - see below). If the display is not lit up,
the multi-function button must be pressed once to light it up and then again to show the next
screen.
The screens are listed below in the order that they are accessed.
Main gas detection display screen.
Displayed by default when a Cub is turned on.
Displays the on-going live TLV / STEL.
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Displays the on-going live PEL / TWA calculation.
Displays the current time.
Displays the low alarm level set for the Cub.
Displays the high alarm level set for the Cub.
Displays the current temperature.
This screen is used when calibrating the Cub
remotely, i.e. without the use of a Cub Doc. Refer to
Calibration for details.
Note that a Cub can be configured to only display specific screens (see the Device Configuration
section for details.
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The next multi-function button press will cycle the display back to the main gas detection display
screen.
4. What do the alerts and alarms mean?
IF AN ALARM STATE IS TRIGGERED THE USER SHOULD LEAVE THE HAZARDOUS
ENVIRONMENT AND ACT IN ACCORDANCE WITH NATIONAL SAFETY
REGULATIONS.
If the detected gas level triggers a high level alarm,
the display screen and the lights on the top of the
unit will flash red.
The high level alarm symbol will be displayed on the
screen.
If the detected gas level triggers a low level alarm,
the display screen will flash orange, and the lights
on the top of the unit will flash red.
The low level alarm symbol will be displayed on the
screen.
Depending on how the Cub was set up, an alarm may also sound and the unit may vibrate.
If the alarm latch is set, these alarm indications cannot be switched off until the gas level has
dropped below the alarm threshold. Otherwise, pressing the multi-function button once will turn off
the alarm sound and vibration.
The alarm lights will continue to flash. Pressing the multi-function button a second time will stop the
alarm lights flashing, however, they will start to flash again if the gas level goes above the alarm
threshold.
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5. Using the CubPC Software and Downloading Data
Overview
The CubPC software is used to carry out the following procedures on a PC:
• View Cub details and downloaded statistics.
• Set preferences for Cubs.
• Calibrate Cubs.
• View details of and set preferences for Cub Docs.
PC Requirements
CubPC software is run on a PC using Windows Vista, Windows 7 or Windows 10. The PC must have
.NET Framework 3.5 Service pack 1 or above installed. This can be downloaded from:
http://www.microsoft.com/en-us/download/details.aspx?id=25150
Downloading and Installing
Download the CubPC software from our website at:
https://www.ionscience.com/wp-content/uploads/2018/06/0.0.0.51.zip
Install the CubPC by following these instructions:
https://www.ionscience.com/wp-content/uploads/2016/10/Cub-Installation-instructions.pdf
Connecting Docking Stations and Cubs to a PC
Connect your PC to either a Cub Doc Data Dock or Calibration Dock using the provided USB cable as
shown below:
The Cub Doc must be powered on (the Charge LED should be green) for a USB connection to be
made.
Mains cables for the US, EU and Australia are also available
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The USB LED on the Cub Doc will be:
• Red when there is a physical USB connection but communication with the PC has not been
established.
• Yellow once communication is established and the Docking Station and the PC are
communicating, e.g. while logged data from the Cub is transferred to the PC.
• Green once communication is established.
When a Docking Station is first connected to a PC on which the CubPC software has been installed,
the installation of the device driver software will be triggered.
Multiple Docking Stations can be connected to a PC via a USB hub.
Starting the CubPC Software
Run the software from the CubPC .exe file in the folder you installed it in, or by pressing
the desktop or Start Menu shortcut.
The CubPC splash screen will then be briefly displayed. CubPC then opens, with the
Cubs page displayed.
Downloading Data Logged Readings
When you connect your Cub to a PC as described previously, any fresh data logged readings will be
automatically downloaded as the software ‘reads’ your Cub. While this is happening, the PC LED on
the Docking Station will change to yellow.
Main Menu Buttons
These buttons are displayed at the top of the CubPC window, whichever page you are viewing:
Opens the Cubs page.
Opens the Help page, which displays general information on the CubPC software and
provides access to technical support and documentation.
Opens the Preferences page, used to set preferences for the CubPC software, such as
actions taken when Cubs are docked.
Opens the Dock page, used to view details of the connected Cub Docs and perform
purges and firmware updates.
Used to browse backward and forward through the CubPC pages you have viewed.
Used to exit from and close CubPC.
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The Cubs Page
The Cubs page is displayed when CubPC is opened. It lists the currently and previously connected
Cubs.
To open the Cubs page from another page, click this button:
If multiple Docking Stations are connected, it may not be obvious on the page
which is which. In order to identify a unit, click in one of the Status fields. The
Charge and Diagnostic LEDs on that Docking Station will flash purple for a few
seconds
If a Cub is connected to a Cub Doc Docking Station, this is indicated by its picture under the Status
heading:
No Cub connected.
Cub connected.
For each connected Cub, the following are displayed:
1 Cub IRN number.
2 Cub name (if assigned on the Device
configuration page).
3 Cub Doc status.
4 Time and date that the Cub was last
calibrated.
5 Time and date that the Cub was last
bump tested.
6 Time and date of the last data log
transfer from the Cub and the access to
data logs.
7 Battery charge status of the Cub.
8 Firmware version on the Cub.
9 Option to Archive Cub records and
remove the Cub from the list.
5
7
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The Cubs page also includes for each Cub buttons to:
• View records of data downloads.
• View the downloaded data itself.
• Save logged data to CSV files.
• Delete logged data.
• Open the Cub Configuration page.
• Calibrate Cubs.
• Perform Bump Tests.
• Update the Cub firmware.
Additional data and facilities for a Cub can be displayed or hidden by clicking the + / - symbols next
to the serial number of that Cub. The additional details are then displayed:
1 + / - control.
2 Calibrated zero and span AD values.
3 Bump test gas used and peak.
4 Minimum, maximum, STEL and TWA
levels recorded in the last data log.
You can scroll up/down between data
logs.
5 Button to access the selected data log.
Viewing Download Records
To view the list of data downloads from a Cub, click this button for the Cub:
The following page is then displayed:
A record is displayed for each time the Cub has downloaded data to the PC.
The displayed download record data includes; time and date of each download, Cub name, Cub
firmware version, calibration time and date, bump test time and date.
1
2 3
4
5
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The Datalog column displays the time and date of the start of each data log and a button for saving
logged data to a CSV file.
To view additional log details, click + at the beginning of its row. The Calibration column then
displays the zero and span levels that the Cub was calibrated to at the time and the Datalog column
displays the minimum and maximum detected gas levels, and the detected STEL and TWA levels.
The Datalog column also displays an additional button for viewing details of the logged data.
Viewing Details of Logged Data
To view details of a data log, press this button in the Datalog column:
To view details of the most recent data log recorded by a Cub, press the same button on the Cubs
page for that Cub. The number on the button indicates how many files are stored within the Cub.
The details of the reading recorded in the selected log are then displayed. For example:
The top area displays the general details of the log and of how the Cub was configured at the time.
The left-hand area lists the time and gas level of each reading. Red values indicate that the reading
has triggered a high level alarm, orange values that the reading has triggered a low level alarm.
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The right-hand area displays a line graph of the readings. The blue line indicates the recorded gas
level. The red and orange lines indicate the high and low alarm levels respectively.
If a record in the left-hand area is clicked on, a vertical green line is added to the graph to indicate
the time of the reading. Above the line, the gas level at that time and exact time of the reading are
displayed.
The Menu button displays the following options for printing, exporting and viewing the data:
Saving Logged Data to a CSV File
To save a data log to a CSV file, press this button in the Datalog column:
The option is also available on the above menu.
A standard Windows “Save As” type window is then displayed. Select a filename and location for the
file in the usual way and click Save.
Note that data may automatically be saved to a CSV file when a Cub is connected to a docking
station, if this option is specified on the Preferences page.
Archive Cub Records
To archive Cub data and remove it from the list of connected Cubs, tick its Archive checkbox and
click this button:
The Cub data is then archived to the Instruments folder on the C: drive of the PC. The Cub is
removed from the Cubs page list (unless connected to CubPC again).
Delete Logged Data
To delete all logged data stored by a Cub, press this button:
A message is then displayed requesting that the deletion be confirmed. Once confirmed, the
deletion will take place.
Important note: The delete function deletes all logged data from a Cub. Ensure
any data you need to edit is exported in CSV format before selecting this option.
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Upgrading Firmware and Software
CubPC software updates are installed using the Help page.
To update the Cub firmware, click this button on the Cubs page under the Firmware heading:
Upgrading the firmware of a Cub will result in all logged data on that Cub being
deleted.
If the firmware is up to date, nothing will happen. If a newer version is available, a progress indicator
will be displayed in the Firmware field while the upgrade is in progress.
To update the Docking Station firmware, click the same button on the Dock page.
The Help Page
Click this button to open the Help page:
The current software version is displayed at the top of the page, along with copyright information,
who is it licensed to, etc.
Getting Help
The View Manual button accesses the manuals page on the ION Science website, from which this
manual can be downloaded.
To send a question to Technical Support, click the Contact Technical Support button and complete
the form that is displayed.
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To access the ION Science Support web page, click the Web Support button.
Upgrading the Software
If a newer version of the software is available, this is stated in the lower-left section of the page. To
install the newest version, click Install Upgrade.
The install will then take place. The old version of the software will automatically shut down and be
replaced by the new version, which will then start up automatically.
To view the release notes for the software, click View Release Notes.
To check whether an upgrade is available, click the Poll Website now button.
Other Facilities
It is recommended that this manual is viewed using Adobe Reader. The Adobe Web Site button
opens the Adobe Reader download page.
The Preferences Page
Click this button to open the Preferences page:
This page is used to set preferences for the CubPC software, such as actions taken when Cubs are
docked.
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Actions on Dock
When you place a Cub in a Cub Doc Docking Station, logged data is automatically copied to the
connected PC. Other actions may also take place, as specified by ticking the checkboxes in this
section, in the order they are listed on the page.
Cub data is downloaded to PC in CSV format. The location for the file is
selected using the Browse button.
Note that this function is in addition to the automatic copying of logged data mentioned above. Such
data is viewed using CubPC, but is encoded and cannot be edited. Data transferred manually to CSV
files may be freely edited and also loaded by other software.
Data is deleted from the Cub once it has been downloaded to the PC.
The Cub’s internal clock is synchronised to that of the PC.
The Cub’s firmware is automatically updated if an update is
available. Data stored on the Cub will be deleted.
The Cub is automatically bump
tested. Data stored on the Cub
will be deleted.
Minimum and Maximum SPAN parameters can be set which, if exceeded, will automatically
recalibrate the Cub instrument. Check the checkbox.
The Cub will be recalibrated. This function works independent of
the previous bump test function. Data stored on the Cub will be
deleted.
The last two actions are only available on Calibration Docking Stations.
History
If logged data more than a certain number of days old is to be deleted from the PC, tick the checkbox
in the History section of the page and enter the number of days in the field next to it.
Calibration
Please refer to the Calibration section for details of these settings.
Bump Test
Use this setting to specify whether during bump tests the bump gas used is the calibration gas or the
PID gas selected for the Cub. See the Bump Tests topic for further details.
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CubPC Lock
CubPC can be locked by a master-user to prevent unauthorised adjustment of configuration or
settings.
To lock CubPC, select the Lock option and enter your password. The default password for CubPC is
0000. The password can be changed using the Reset Password button.
If you have forgotten your password please contact Ion Science so that we can issue you with a
master password. Master passwords are generated daily and are only valid on the day of generation.
Dock Page
Click this button to open the Dock page:
Use this page to view details of the connected Cub Docs and perform firmware updates on them:
• The Dock column displays the serial number of each Cub Doc.
• Click this symbol to disconnect a Cub Doc.
• Refer to the Cubs page for details of the Status and Firmware columns.
• The Purge column buttons are for diagnostic use only.
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6. Device Configuration
To configure a Cub, click this button on the Cubs page for that Cub. The following page is
displayed:
Name
If required, enter a name for the Cub in this field.
Units
The units of measurement may be chosen as parts per million (ppm) or milligrams per cubic
metre (mg/m3).
Auto Start
Tick the checkbox if the Cub is to start automatically when removed from the Docking Station.
Clock
Set the time and date and tick the checkbox to the right of these fields to set the time on
your Cub.
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Alternatively, tick the lower checkbox to synchronise your Cub with the time on your
computer.
Data log
Use this area to set the interval between readings. The minimum time permitted is one
second. Users can either select:
• Single: a data point is taken at the required sampling frequency, e.g. one live data point
every 10 seconds
• Average: the average value of the data points recorded over the selected time frequency,
e.g. the average concentration between readings
• Maximum: the maximum concentration between readings, taken over the selected time
frequency
Cub can also be configured to start data logging once concentration levels reach a pre-defined level.
Data logging will stop once values drop below this concentration. Recorded data will be displayed as
one data session until the device is restarted. The exported csv file will also detail how many times
the device reading exceeds the data log trigger level.
Important note: Once the Cub memory has been completely filled, the oldest
data will automatically be over-written with new data logs. The data will be
reassembled as one complete data set, starting at the oldest available data points.
Calibration
Refer to the Calibration section for details of these settings.
Features
PPM Cubs can be upgraded automatically to PPB via an internet connection. The customer can
purchase an upgrade from his local distributor or supplier. Once the upgrade has been purchased
the instrument must be connected to a computer running the CubPC software. The Cub instrument
will then be automatically upgraded, via the internet connection.
TWA STEL
Select the appropriate regulatory code to which you are working using the radio buttons.
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In the TWA Alarm and STEL Alarm fields, users can enter a lower value (i.e. more stringent) than the
default TWA and STEL alarm levels if required.
Sound
Sound volume is adjusted with the slider.
If the Switch checkbox is selected the Cub will ‘beep’ whenever the multi-function button is
pressed.
If the Alarm checkbox is selected the Cub’s user settable alarms will trigger when the alarm
levels are exceeded.
(checkbox ticked): Multi-function button press does not switch off alarm when above the
lower or upper alarm levels.
• When the alarm goes below the threshold, the alarm remains on until the multi-function
button is pressed. First multi-function button press disables the sounder, second multifunction button press turns the LEDs off.
• The alarm activates again when the signal goes above the alarm level again.
(checkbox unticked): When the Cub has gone into alarm (signal > alarm level), the sounder and
LEDs can be switched off - first multi-function button press disables the sounder, second multifunction button press then turns the LEDs off (as per current behaviour).
• When the signal goes below the lower alarm, the alarm stops (LED and sounder).
• The alarm activates again when the signal goes above the alarm level again.
Vibrate
Select the first radio button to set the Cub to not vibrate when there is an alarm. Select
the second radio button to set the Cub to vibrate when there is an alarm.
PID
Select the PID lamp type from the two options. Ensure that the lamp selected is
the same as that fitted in your Cub.
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To set the Cub to auto-zero during start-up check the checkbox. This is the default setting.
To use the calibration zero instead, untick the checkbox. ION Science recommends using the default
settings where possible.
Select the type of gas and RF from the drop-down
list.
Alarms
In this section enter the high and low alarm levels for the selected gas.
Screens
In this section tick or un-tick the checkboxes to specify which screens are displayed on
the Cub. Refer to the Display Screens topic for further details.
Send to Instrument
When you have entered the required configuration, send it to your Cub by clicking on the Send to
Instrument button.
It is possible to send the same configuration file to multiple docked Cubs simultaneously by selecting
the Send to all docked Cubs checkbox and then clicking on the Send to Instrument button.
• The USB LED on the Docking Station will change to yellow while the new settings are being
downloaded to the connected Cub.
If the message “There was a problem sending to the instrument” appears:
• Exit the CubPC software.
• Restart the CubPC software.
• Repeat the Send to Instrument instruction.
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• If your PC still fails to write to your Cub seek advice from your distributor or from Ion Science
Ltd.
To save a configuration file for future use, select the Save To File button. Please note that the
instrument name and time and date settings are not saved. To recover a saved configuration file so
that it may be sent to a Cub(s), select the Load From File button and then Send to Instrument.
7. Calibration
Calibration Facility
ION Science Ltd offers a calibration service including the issue of certification confirming calibration
with equipment traceable to national standards. A calibration kit is available from your distributor,
service centre, or from the ION Science website:
https://www.ionscience.com/products/calibration-kit/
ION Science Ltd recommends annual return of all instruments for yearly service and calibration.
Calibration Overview
The Cub is calibrated at ION Science after manufacture; please note that subsequent calibration will
overwrite the factory calibration. Cub instruments leave ION Science Ltd pre-set for gas type
Isobutylene. Instruments are factory calibrated against isobutylene and all response factors are
equivalent to this.
Due to the linear output of the ION Science PID detector, a two-point calibration is used. Cub scales
its linear output across a ZERO level (clean air reference) and the SPAN 1 user defined gas
concentration.
A Cub can be calibrated either by connecting it to a Calibration type Cub Doc, or remotely using a
remote calibration adaptor.
Cub Calibration Settings
Before calibrating a Cub, first set up the parameters on the Configuration page in Cub PC:
From the drop-down list, select the gas that the Cub is calibrated for.
To set the span that the Cub is calibrated for, enter the concentration in ppm in the Span field.
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Calibration Using a Cub Doc
Cub Doc Calibration Settings
Before calibrating using a Cub Doc, first set up the parameters on the Preferences page in Cub PC:
In both the Zero Gas and Span Gas fields enter the number of seconds that the Zero Gas and Span
Gas are to be sent to a connected Cub when it is being calibrated.
To set a reminder to flag to user that a calibration is due for a Cub, enter the number of days that
calibrations are valid in the bottom field. When a Cub is docked and read by CubPC, the Diagnostic
LED on the Cub Doc will indicate as follows: red if there is no valid calibration, yellow if the
calibration is out of date, and green if the calibration is current.
Cub Doc Calibration Procedure
Ensure you have the cylinder(s) of gas, regulator(s) and / or a zero carbon filter on hand before
starting the procedure. Alternatively, a known clean air supply may be used as the ‘zero’ gas. Ensure
you are familiar with the calibration procedure before starting.
1. Connect the Zero and Span gases by pushing 5mm Tygon pipes onto the calibration ports on
the back of a Calibration type Cub Doc Docking Station. Connect the Zero gas to the left port
(1) and Span gas to the right port (2) (the middle port is not used).
• The Zero and Span times are affected by the length of pipe between the gas source and
the Calibration Dock. For best results, ION Science recommends that pipe lengths
should be kept to a minimum; the shorter the length, the less gas is needed.
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• The table below assumes the use of 5mm ID Tygon pipe.
Pipe length
Zero Time (sec)
Span Time (sec)
100mm
10
22
200mm
12
24
300mm
14
26
400mm
16
28
500mm
18
30
600mm
20
32
• Minimum gas concentration is 2 ppm. Demand flow regulators must be used to supply
gas to the Calibration Dock. They must be able to supply 0.3 litres per minute (300
ml/min). The Dock draws as much gas as it needs from the regulator (around 200
ml/min).
2. On the Cubs page, click this button for the Cub being calibrated:
• The calibration procedure is then initiated. The Calibration Dock then pumps Zero gas
and then Span gas to the sensor. If the calibration is successful, a date/time stamp will
appear in the Calibration column. Readings will appear in green.
• If calibration fails, readings will appear in red and a message will be displayed giving the
reason for the failure:
o Invalid: when the Cub is initially connected to the Docking Station this message will
appear to advise the user that the Cub does not have a valid calibration.
This error also appears if a communication error occurs during calibration.
o Span too low: the span gas concentration is not sufficient.
o Zero too high the zero reading is too high, such as when drawing in dirty air.
o Lamp fail: the lamp failed to strike.
• If a calibration is invalid, the Cub will revert to the previous calibration.
Remote Calibration
The following equipment is required.
• A clean ambient air supply or a bottle of compressed synthetic air fitted with a 0.3 liter per
minute flow regulator (1).
• A bottle of compressed Span gas fitted with a 0.3 litre per minute flow regulator (1).
• Remote calibration adaptor (3).
• Suitable pipe (Tygon) to connect gases to the remote calibration adaptor (2).
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Important note: The use of Silicon pipe should be avoided as VOC gases can
permeate the walls of the pipe.
Remote Calibration Procedure
Access the Cub’s remote calibration screen.
Press and hold the multi-function button until the Cub
beeps then release it quickly to avoid switching it off.
This initiates the Zero stage of the procedure. The screen
will display a ‘0’.
Connect a clean ambient air supply or a bottle of
compressed synthetic air.
Switch on the gas supply and then press the multi-function
button.
The screen will change and display a live reading from the
sensor. This number does not relate to gas concentration, it
simply indicates if the sensor output is changing.
The reading should decrease. Once it stops changing, press
the multi-function button to accept that level. The screen
will flash briefly.
Switch off the synthetic/clean air and disconnect it.
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Press the multi-function button to initiate the Span stage.
The screen will display an ‘S’.
Connect the Span gas supply. Switch on the gas supply and
press the multi-function button.
The screen will change and display a live reading from the
sensor. This number does not relate to gas concentration, it
simply indicates if the sensor output is changing.
The reading should increase. Once it stops changing, press
the multi-function button to accept that level. The screen
will flash briefly.
Switch off the Span gas and disconnect it.
If there is no significant difference between the Zero and
Span levels the calibration will be invalid and E- - 5 will be
displayed. If this occurs, the previous valid calibration
levels will be used.
At the end of the calibration sequence the Cub will revert
to the general VOC / normal running.
Important note: Always check the calibration in normal running before use by
carrying out a bump test. Apply the same Zero and SPAN gas used to calibrate and
ensure the correct readings are displayed.
8. Maintenance
Firmware and Software Updates
Refer to Upgrading Firmware and Software.
Filter Replacement
The Filter Disc should be changed after every 100 hours of use, or sooner for particularly dusty or
moisture laden environments. To avoid contaminating Filter Discs, they should only be replaced in a
clean environment, using clean hands and equipment.
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Hold the Cub upright as shown opposite.
To change the Filter Disc (2), unscrew the Sensor Cover (1), and
use gloved hands to remove the O Ring (3) and Filter Disc (2).
Carefully place a new Filter Disc (2) and then a new O Ring (3) in
into the Sensor Cover.
Under no circumstances should a Filter Disc or O Ring be used
once it has been removed.
Make sure that the upper O Ring (5) has remained in position.
Then ensuring, the Filter Disc (2) and O Ring (3) are correctly
positioned, screw the Sensor Cover (1) back onto the Instrument
Body (6). Do not over-tighten.
With the Filter Disc, Filter Disc O Ring and upper O Ring correctly fitted the Cub
has an IP rating of IP65.
With the Filter Disc and O Rings removed, the IP rating drops to IP64.
Water Ingress
If the portable Cub has been immersed or splashed with water, take the MiniPID 2 Sensor out to dry
and replace the Filter Disc as described previously.
Lamp Cleaning and Electrode Stack Replacement
The Cub is a sensitive detector. Internal components must be handled with
clean hands and clean tools. The Cub Lamp is fragile. Handle with great care.
Never touch the window and do not drop.
When to Clean or Replace the Lamp
The Cub PID uses an ultraviolet light source ionising VOC gases as they pass across the lamp window.
This process may result in a fine layer of contamination on the detector window that must be
removed on a regular basis.
• In normal use the lamp should be cleaned after every 100 hours (based on 30 ppm for 100
hours). If the Cub is used in heavily gas contaminated environments, the lamp should be
cleaned more often.
• Please note that some esters, amines and halogenated compounds may accelerate window
fouling; in these cases cleaning may be required after every 20 hours of use.
• Cleaning frequency will also depend upon alarm levels set and prevailing environmental
conditions.
• Damaged lamps must be replaced immediately. Do not use a Cub with a damaged lamp.
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When to Replace the Electrode Stack
When using your Cub in conditions of high ambient humidity, it may show unexpected and
increasing readings. This is due to dust or other small particles within the detector becoming
hydrated which causes these particles to conduct a signal between the electrodes.
The problem can be resolved by replacing the electrode stack.
Removing the MiniPID Sensor
Before lamp cleaning or replacement, the the MiniPID Sensor
must be removed.
First ensure that the Cub is turned off and that you are in a clean
environment so that the sensor parts will not be contaminated
by dust, oil or grease.
Remove the Sensor Cover (1). It can be unscrewed using your
fingers.
Carefully lift/pull the MiniPID 2 Sensor Body (4) from the
Instrument Body (6).
Using the Mini PID Electrode Stack
Removal Tool provided, locate its
‘prongs’ in the slots in the side of the
Mini PID 2 Sensor Body.
Using the forefinger to restrain the
white Electrode Stack (the internal
parts of the Sensor are spring-loaded),
squeeze the Tool to release the
Electrode Stack.
Replacing the MiniPID Electrode Stack
At this point the MiniPID Electrode Stack can be replaced.
Discard the removed (old) Electrode Stack, carefully removing the Lamp if still attached.
Visually check the condition of the Lamp detection window (the upper flat surface of the Lamp). If
this needs cleaning proceed as detailed later.
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Place the Electrode Stack onto a clean, flat surface, flat surface downwards. Carefully twist the
detection window end of the Lamp into the O ring around the well in the underside of the Electrode
Stack. The Lamp window should now sit flush within the Electrode Stack.
This procedure ensures that the Lamp is firmly held in the Electrode Stack with
the detection window level with the electrodes for consistent and reliable VOC
readings. Lamp placement by any other means is likely to give unreliable readings
because the O ring in the Electrode Stack becomes trapped between the window
face and the Electrode Stack.
Carefully align the Sensor Body over the Electrode Stack plus Lamp. Push the Sensor Body down to
secure the assembly - two clicks should be heard.
Carefully align/push the new MiniPID 2 Sensor Body (4) into the Instrument Body (6).
Then ensuring, the Filter Disc (2) and O Ring (3) are correctly positioned, screw the Sensor Cover (1)
back onto the Instrument Body (6). Do not over-tighten.
The instrument MUST now be re-calibrated.
Lamp Removal and Examination
The Cub is a sensitive detector. Internal components must be handled with
clean hands and clean tools. The Cub Lamp is fragile. Handle with great care.
Never touch the window and do not drop.
Following removal of the Electrode Stack as described previously, the Lamp may now be carefully
removed:
• If the Lamp is held in the Electrode Stack, carefully pull it out of the O ring around the well in
the underside of the Electrode Stack.
• If the Lamp is sitting in the Sensor Body - the Lamp can be gripped and lifted out or the
Sensor Body can be inverted and the Lamp tipped out.
Inspection of the Lamp may reveal a layer of contamination on the detection window. This appears
as a ‘blue hue.’ To check for this, hold the Lamp in front of a light source and look across the window
surface at an angle.
If necessary clean the Lamp.
Lamp Cleaning
Clean the window using the PID Lamp Cleaning Kit supplied.
THE CLEANING COMPOUND CONTAINS ALUMINIUM OXIDE AS A VERY FINE
POWER. THIS MAY CAUSE IRRITATION OF RESPIRATORY TRACT AND EYES.
(CAS Number 1344-28-1).
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A full material safety data sheet MSDS is available on request from ION Science
Ltd. The key issues are listed below.
Handling:
• Do not breathe vapor/dust. Avoid contact with skin, eyes and clothing.
• Wear suitable protective clothing.
• Follow industrial hygiene practices: Wash face and hands thoroughly with
soap and water after use and before eating, drinking, smoking or applying
cosmetics.
• The Compound has a TVL (TWA) of 10 mg/m3.
Storage:
• Always replace the lid after using the cleaning compound.
• Keep container closed to prevent water adsorption and contamination.
The cleaning procedure is as follows:
1. Open the vial of Aluminium Oxide polishing compound. With a clean cotton bud collect a
small amount of compound.
2. Use this cotton bud to polish the Lamp detection window. Use a circular action applying light
pressure to clean the detection window. Never touch the detection window with fingers.
3. Continue polishing until an audible “squeaking” is made by the cotton bud with compound
moving over the window surface (usually within fifteen seconds).
4. Remove the residual powder with a short blast of air from the can of clean, dry, oil free air.
5. Refit the Lamp into the Electrode Stack as described previously.
Replacing a Lamp
Never refit a damaged Lamp.
The instrument MUST be re-calibrated after fitting a replacement or cleaned
Lamp.
Following removal of the Electrode Stack as described previously, the Lamp may be replaced.
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Carefully remove the Lamp:
• If the Lamp is held in the Electrode Stack, carefully pull it out of the O ring around the well in
the underside of the Electrode Stack.
• If the Lamp is sitting in the Sensor Body - the Lamp can be gripped and lifted out or the
Sensor Body can be inverted and the Lamp tipped out.
Discard the removed (old) Lamp.
Place the Electrode Stack onto a clean, flat surface, flat surface downwards. Carefully twist the
detection window end of a new Lamp into the O ring around the well in the underside of the
Electrode Stack. The Lamp window should now sit flush within the Electrode Stack.
This procedure ensures that the Lamp is firmly held in the Electrode Stack with
the detection window, level with the electrodes for consistent and reliable VOC
readings. Lamp placement by any other means is likely to give unreliable readings
because the O ring in the Electrode Stack becomes trapped between the window
face and the Electrode Stack.
Carefully align the Sensor Body over the Electrode Stack plus Lamp. Push the Sensor Body down to
secure the assembly - two clicks should be heard.
Carefully align/push the new MiniPID 2 Sensor Body (4) into the Instrument Body (6).
Then ensuring, the Filter Disc (2) and O Ring (3) are correctly positioned, screw the Sensor Cover (1)
back onto the Instrument Body (6). Do not over-tighten.
The instrument MUST now be re-calibrated.
Bump Testing
Bump tests should regularly be carried out on your Cub to test that the instrument responds
correctly and that the alarm indicators are triggered correctly when gas is detected at the alarm
levels specified in the Cub’s configuration. Bump tests should also be carried out when these
specified alarm levels are changed.
The Bump Test checkboxes (in the Bump Test box on the CubPC Preferences page) is used to specify
the gas to be used during the bump test; the options are PID Gas and Calibration Gas.
The bump test procedure follows a similar procedure to that for calibration ( see Calibration
procedure using a Cub Doc), except that the procedure is initiated by pressing the following button
on the Cubs page for the Cub being calibrated:
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9. Troubleshooting
Diagnostics
Error Code
Description
Resolution
1
Sensor configuration error
Contact distributor
2
Flash memory error
Contact distributor
3
i2c bus error
Contact distributor
4
i2c bus to fuel gauge error
Contact distributor
5
Calibration fail
1. Check calibration setup
2. Check calibration gas connection to the
calibration dock
3. Contact distributor
6
Sensor power
Contact distributor
7
Lamp strike fail
1. Replace electrode stack
2. Replace lamp
3. Contact distributor
8
i2c ADC error
Contact distributor
9
ADC range error
Contact distributor
11
Internal temperature of the
cub is too high
The Cub will stop charging until the temperature is
less than 45°C. Leave device to cool in the dock, or
move to a cooler ambient environment
A
PID sensor connection
issue
1. Try fitting a known working Mini PID
2. Contact distributor
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10. Appendix and Supporting Documents
EU Declaration of Conformity
Manufacturer:
Ion Science Ltd, The Hive, Butts Lane, Fowlmere, Cambridge, UK. SG8 7SL
Product:
Cub
Product description:
Intrinsically safe photo-ionisation gas detector for detecting volatile
organic compounds
Directive 2014/34/EU
Required Coding - II 1 G Ex ia IIC T4 Ga
(-20oC ≤ Ta ≤ +55oC)
Certificate Number
Baseefa11ATEX0027 IECEx BAS 11.0014
Notified body:
Baseefa, Buxton, Derbyshire , UK
Notification body number:
0598
Notified body:
SGS
Report number:
SUW-CERT181100301
Standards:
BS EN 60079-0:2018
Electrical apparatus for explosive gas atmospheres. General requirements
BS EN 60079-11:2012
Explosive atmospheres. Equipment protection by intrinsic safety “I”
BS EN 61326-1:2013
Electrical equipment for measurement, control and laboratory use – EMC
requirements. Group 1, Class B equipment – (emissions section only)
BS EN 61326-1:2013
Electrical equipment for measurement, control and laboratory use – EMC
requirements. Industrial location immunity – (immunity section only)
BS EN 50270:2015
Electromagnetic compatibility – Electrical apparatus for the detection and
measurement of combustible gases, toxic gases or oxygen. Immunity Type
2 – industrial environments.
BS EN 61010-1:2010
Safety requirements for measurement, control & lab equipment
CFR 47:2013
Class A Code of Federal Regulations: 15 Subpart B- Radio Frequency
Devices – Unintentional Radiators
BS EN ISO 9001:2015
BS EN 80079-34 :2011
Quality Management System – Requirements
Potentially Explosive Atmospheres – Application of Quality Systems
Ion Science Ltd has sole responsibility, on the date this product accompanied by this declaration is
placed on the market, the product conforms to all technical and regulatory requirements of the
above listed directives.
Name: Graham Davies Position: Quality Manager
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Signature: Date: 19th September 2019
Issued by Ion Science Ltd of the above address on the 19/09/2019
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Technical Specifications
Cub Specifications
Response time:
T90 < 13 second
Detectable ranges:
ppm:
0 to 5,000 ppm (0.1 ppm sensitivity)
ppb:
0 to 5,000 ppm (0.001 ppm sensitivity)
TAC:
0 to 5,000 ppm (0.01 ppm sensitivity)
Resolution:
Depends on the model (see Detection range, above.)
Accuracy:
+/- 5% displayed reading +/- one digit
Linearity:
+/- 5% displayed reading +/- one digit
Battery:
Lithium ion, 12 hours
Data log:
Including date / time: 30,000
Alarm visual:
Flashing Red and Amber LED
Alarm audible:
95 dB @ 300 mm
Flow Rate:
Not applicable (no pump)
Temperature:
Operating:
-20 to 60 C (-4 to 140 F)
Storage:
-25 to 60 C (-13 to 140 F)
Certified to:
-20 to 55C (-4 to 131F)
Dimensions (Instrument):
61mm x 66mm x 59mm (2.4” x 2.6” x 2.3”)
Weight (Instrument):
111g (3.9 oz)
Ingress protection:
with PTFE filter fitted:
IP65
with PTFE filter removed:
IP64
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Cub Doc Power Supply Requirements
Power supply requirement for Cub Doc Docking Stations is as follows:
• Through the IEC mains plug limited to a nominal of 100Vac to 240Vac +/-10% input range.
The inlet fuse is Mains ceramic 1A time lag (anti-surge 20 x 5mm cartridge).
or:
• Through the rear DC socket connected to a 12V car auxiliary/ (cigarette lighter) outlet.
Warranty
Standard Warranty can be extended to up to 2 years on the Cub when registering your instrument
via our website: http://ionscience.com/instrument-registration.
To receive your Extended Warranty, you need to register within one month of purchase (Terms and
Conditions apply). You will then receive a confirmation email that your Extended Warranty Period
has been activated and processed.
Full details, along with a copy of our Warranty Statement can be found by visiting:
http://www.ionscience.com/customer-support/instrument-registration/.
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ION Science Contact Details
UK and Head Office
ION Science Ltd
The Way, Fowlmere
Cambridge
SG8 7UJ
UK
Tel: +44 (0)1763 208503
Fax: +44 (0) 1763 208814
Web: www.ionscience.com
Email: info@ionscience.com
USA Office
ION Science Inc
4153 Bluebonnet Drive
Stafford
TX 77477
USA
Tel: +1 877 864 7710
Web: www.ionscience.com
Email: info@ionscienceusa.com
German Office
ISM ION Science Messtechnik
Laubach 30
Metmann-Neandertal
D-40822
GERMANY
Tel: +49 2104 14480
Fax: +49 2104 144825
Web: www.ism-d.de
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