HP SP 3300 User Manual

SP 3300 Series

User’s Guide

Read this manual carefully before you use this machine and keep it handy for future reference. For safe and correct use, please be sure to read the Safety Information in this manual before using the machine.

Contents of this manual are subject to change without prior notice. In no event will the company be liable for direct, indirect, incidental or consequential damages as a result of handling or operating the machine.

• PCL and PCL 6 are trademarks of Hewlett-Packard company.

• Microsoft, Windows and Windows Vista are either registered trademarks or trademarks of Microsoft Corporation.

• PostScript 3 is a trademark of Adobe System, Inc.

• UFST® and MicroType™ are registered trademarks of Monotype Imaging Inc.

• TrueType, LaserWriter, and Macintosh are trademarks of Apple Computer, Inc.

• All other brand or product names are trademarks of their respective companies or organizations.

1. Introduction

Special features ........................................................................................................................................................ 1.1

Printer overview ........................................................................................................................................................ 1.2

Front view ............................................................................................................................................................. 1.2

Rear view ............................................................................................................................................................. 1.3

Control panel overview ............................................................................................................................................. 1.3

Understanding the LEDs ........................................................................................................................................... 1.3

Finding more information .......................................................................................................................................... 1.4

Setting up the hardware ............................................................................................................................................ 1.4

Altitude adjustment ................................................................................................................................................... 1.5

Changing the font setting .......................................................................................................................................... 1.6

2. Basic setup

Printing a demo page ................................................................................................................................................ 2.1

Using toner save mode ............................................................................................................................................. 2.1

3. Software overview

Supplied software ..................................................................................................................................................... 3.1

Printer driver features ............................................................................................................................................... 3.1

System requirements ................................................................................................................................................ 3.2

4. Network setup (SP 3300DN only)

Introduction ............................................................................................................................................................... 4.1

Supported operating systems ................................................................................................................................... 4.1

Using SetIP program ................................................................................................................................................. 4.1

5. Loading print media

Selecting print media ................................................................................................................................................ 5.1

Supported sizes of paper ..................................................................................................................................... 5.2

Print media for duplex printing .............................................................................................................................. 5.2

Guidelines for selecting and storing print media .................................................................................................. 5.3

Loading paper ........................................................................................................................................................... 5.4

Using the tray 1 or the optional tray 2 .................................................................................................................. 5.5

Changing the size of the paper in the tray 1 ......................................................................................................... 5.5

Using manual feeder ............................................................................................................................................ 5.6

Knowing an output location ....................................................................................................................................... 5.7

6. Basic printing

Printing a document .................................................................................................................................................. 6.1

Canceling a print job ................................................................................................................................................. 6.1

7. Supplies and accessories

Toner cartridge .......................................................................................................................................................... 7.1

Accessory ................................................................................................................................................................. 7.1

8. Maintenance

Cleaning the printer ................................................................................................................................................... 8.1

Cleaning the outside of the printer ....................................................................................................................... 8.1

Cleaning the inside of the printer .......................................................................................................................... 8.1

Maintaining the toner cartridge ............................................................................................................................... 8.2

Redistributing toner cartridge ............................................................................................................................... 8.3

Replacing the toner cartridge .................................................................................................................................. 8.4

Printing a configuration page .................................................................................................................................... 8.5

Maintenance parts .................................................................................................................................................... 8.5

9. Troubleshooting

Clearing paper jams .................................................................................................................................................. 9.1

In the paper feed area .......................................................................................................................................... 9.1

Around the toner cartridge .................................................................................................................................... 9.2

In the paper exit area ........................................................................................................................................... 9.3

In the duplex unit area .......................................................................................................................................... 9.3

Tips for avoiding paper jams ................................................................................................................................ 9.4

Troubleshooting checklist ......................................................................................................................................... 9.5

Solving general printing problems ............................................................................................................................. 9.5

Solving print quality problems ................................................................................................................................... 9.7

Common Windows problems .................................................................................................................................... 9.9

Common PostScript problems ................................................................................................................................ 9.10

Common Macintosh problems ................................................................................................................................ 9.10

10. Installing accessories

Precautions to take when installing accessories ..................................................................................................... 10.1

Installing a memory module .................................................................................................................................... 10.1

Activating the added memory in the PS printer properties ................................................................................. 10.2

11. Specifications

Printer specifications ............................................................................................................................................... 11.1

Safety Information

When using this machine, the following safety precautions should always be followed.

Safety During Operation

In this manual, the following important symbols are used:

WARNING:

Indicates a potentially hazardous situation which, if instructions are not followed, could result in death or serious injury.

CAUTION:

Indicates a potentially hazardous situation which, if instructions are not followed, may result in minor or moderate injury or damage to property.

WARNING:

• Disconnect the power plug (by pulling the plug, not the cable) if the power cable or plug becomes frayed or otherwise damaged.

• To avoid hazardous electric shock or laser radiation exposure, do not remove any covers or screws other than those specified in this manual.

• Turn off the power and disconnect the power plug (by pulling the plug, not the cable) if any of the following occurs:

• You spill something into the machine.

• You suspect that your machine needs service or repair.

• The external housing of your machine has been damaged.

• Do not incinerate used toner or toner containers. Toner dust might ignite when exposed to an open flame.

• Do not store toner, used toner, or toner containers in a place with an open flame. The toner might ignite and cause burns of a fire.

• Disposal can take place at our authorized dealer.

• Dispose of used toner containers in accordance with local regulations.

• Keep the machine away from flammable liquids, gases, and aerosols. A fire or an electric shock might occur.

• Connect the machine to the power source specified on the inside front cover of this manual and do not use any other power sources. Connect the power cord directly to a wall outlet and do not use an extension cord. Power sources not specified on the inside front cover of this manual and extension cords are electric shock or fire hazards.

• Do not make modifications or replacements other than those mentioned in this manual.

• Power cords that are damaged, broken, modified, trapped under heavy objects, pulled hard, or bent severely are electric shock and fire hazards.

• If the power cord is damaged (exposure of the core, disconnection, etc.), contact your service representative to change a new one. Operating the machine with a damaged power cord may cause an electric shock or fire.

CAUTION:

• Protect the machine from dampness or wet weather, such as rain and snow.

• Unplug the power cord from the wall outlet before you move the machine. While moving the machine, you should take care that the power cord will not be damaged under the machine.

• When you disconnect the power plug from the wall outlet, always pull the plug (not the cable).

• To disconnect the power cord, pull it out by plug. Do not drag the cord itself. Doing so may result in damage to the cord, leading to fire or electric shock.

• For safety reason, unplug the power cord from the wall outlet if the machine will not be used for an extended period of time such as holidays.

• Do not allow paper clips, staples, or other small metallic objects to fall inside the machine.

• Keep toner (used or unused) and toner cartridge out of reach of children.

• Be careful not to cut yourself on any sharp edges when you reach inside the machine to remove misfed sheets of paper or masters.

• For environmental reasons, do not dispose of the machine or expended supply waste at household waste collection points. Disposal can take place at an authorized dealer.

• The inside of the machine could be very hot. Do not touch the parts with a label indicating the “hot surface”. Otherwise, an injury might occur.

• The fusing section of this machine might be very hot. Caution should be taken when removing misfed paper.

• Keep the machine away from humidity and dust. Otherwise a fire or an electric shock might occur.

• Do not place the machine on an unstable or tilted surface. If it topples over, an injury might occur.

• Do not use aluminum foil, carbon paper, or similar conductive paper to avoid a fire or a machine failure.

• Make sure the room where you are using the machine is well ventilated and spacious. Good ventilation is especially important when the machine is used heavily.

• Do not open toner containers forcefully. Toner can spill, dirtying your clothes or hands, and possibly resulting in accidental ingestion.

• If toner or used toner is inhaled, gargle with plenty of water and move into a fresh air environment. Consult a doctor if necessary.

• If toner or used toner gets into your eyes, flush thoroughly with eyewash or water. Consult a doctor if necessary.

• If toner or used toner is swallowed, dilute by drinking a large amount of water. Consult a doctor if necessary.

• Avoid getting toner on your clothes or skin when removing a paper jam or replacing toner. If your skin comes into contact with toner, wash the affected area thoroughly with soap and water.

• If toner gets on your clothing, wash with cold water. Hot water will set the toner into the fabric and may make removing the stain impossible.

• Do not look into the lamp - it can damage your eyes.

• When loading paper, take care not to trap or injure your fingers.

CAUTION:

• During operation, rollers for transporting the paper revolve. A safety device is being installed so that the machine can be operated safely. But take care not to touch the rollers during operation. An injury might occur.

• Fire and breakdown can result from heavy accumulation of dust inside this machine. Consult your service representative for details about and charges for cleaning the machine’s interior.

• If you have to move the machine when the optional paper tray unit is attached, do not push on the main unit's top section. Doing so can cause the optional paper tray unit to detach, possibly resulting in injury.

• Before moving the machine, be sure to pull all four handles fully out. If not, an injury might occur. After moving the machine, return the four handles to their original positions.

• After you move the machine, use the caster fixture to fix it in place. Otherwise the machine might move or come down to cause an injury.

Notes for Users

If you continuously print multiple pages, moist or vapor may appear from the paper exit area. However this will not have any impact on the performance of your printer. Be cautious not to touch the surface, or wait until cooled down, and keep children away from the surface.

Power Saver

This printer contains advanced energy conservation technology that reduces power consumption when it is not in active use.

When the printer does not receive data for an extended period of time, power consumption is automatically lowered.

ENERGY STAR® Program

The ENERGY STAR® Program encourages energy conservation by promoting energy efficient computers and other office equipment.

The program backs the development and dissemination of products that feature energy saving functions.

It is an open program in which manufacturers participate voluntarily.

Targeted products are computers, monitors, printers, facsimiles, copiers, scanners, and multifunction devices. Energy Star standards and logos are internationally uniform.

Recycling

Power Supply

The socket-outlet shall be in stalled near the product and shall be easily accessible.

Positions of Labels and Hallmarks for WARNING and

CAUTION Labels

This machine has labels for WARNING and CAUTION at the positions shown below. For safety, please follow the instructions and handle the machine as indicated.

*This label is stuck to hot surfaces. Be careful not to touch these areas.

Please recycle or dispose of packaging materials for this product in an environmentally responsible manner.

User Information on Electrical & Electronic Equipment

Users in the EU, Switzerland and Norway

Our Products contain high quality components and are designed to facilitate recycling.

Our products or product packaging are marked with the symbol below.

The symbol indicates that the product must not be treated as municipal waste. It must be disposed of separately via the appropriate return and collection systems available. By following these instructions you ensure that this product is treated correctly and help to reduce potential impacts on the environment and human health, which could otherwise result from inappropriate handling. Recycling of products helps to conserve natural resources and protect the environment. For more detailed information on collection and recycling systems for this product, please contact the shop where you purchased it, your local dealer or sales/service representatives.

In accordance with IEC 60417, this machine uses the following symbols for the main power switch:

means POWER ON.

means POWER OFF.

All Other Users

If you wish to discard this product, please contact your local authorities, the shop where you bought this product, your local dealer or sales/service representatives.

Laser Safety:

Declaration of Conformity

Caution:

Use of controls or adjustment or performance of procedures other than those specified in this manual might result in hazardous radiation exposure.

For Users in Europe

This machine is considered class 1 laser device, safe for office/ EDP use. The machine contains two AlGaAs laser diodes, 6.2 milliwatt, 770 - 795 nanometer wavelength for each emitter.

Direct (or indirect reflected) eye contact with the laser beam might cause serious eye damage. Safety precautions and interlock mechanisms have been designed to prevent any possible laser beam exposure to the operator.

The following label is attached on rear side of the printer.

For Users in the United States of America

CDRH Regulations

This equipment complies with requirements of 21 CRF subchapter J for class 1 laser products. This equipment contains two AlGaAs laser diodes, 6.2 milliwatt, 770 - 795 nanometer wavelength for each emitter. This equipment does not emit hazardous light, since the beam is totally enclosed during all customer modes of operation and maintenance.

This device complies with Part 15 of the FCC Rules.

Operation is subject to the following two conditions:

1. This device may not cause harmful interference, and

2. this device must accept any interference received,

including interference that may cause undesired operation.

Responsible party: Ricoh Americas Corporation

Address: 5 Dedrick Place, West Caldwell, NJ 07006

Telephone number: 973-882-2000

Product Name: Laser Printer

Model Number: SP 3300DN/SP 3300D

Notes for Users

LAMP(S) INSIDE THIS PRODUCT CONTAIN MERCURY AND MUST BE RECYCLED OR DISPOSED OF ACCORDING TO LOCAL, STATE OR FEDERAL LAWS.

Note to users in Canada

Note:

This Class B digital apparatus complies with Canadian ICES- 003.

Remarque concernant les utilisateurs au Canada

Note to users in the United States of America

Note:

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

• Consult the dealer or an experienced radio /TV technician for help.

Caution

Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

Avertissement

Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.

iii

1 Introduction

Congratulations on the purchase of your printer!

This chapter includes:

• Special features

• Printer overview

• Control panel overview

• Understanding the LEDs

• Finding more information

• Setting up the hardware

• Altitude adjustment

• Changing the font setting

Special features

• Your printer allows you to use toner save mode to

1 2

3 4

Expand the printer capacity

save toner. See the Software Section.

• You can print on both sides of the paper to save paper. See the Software Section.

• You can print multiple pages on a single sheet of paper to save paper. See the Software Section.

• You can use preprinted forms and letterhead with plain paper. See the Software Section.

• Your printer automatically conserves electricity by substantially reducing power consumption when not in use.

• Your printer has 32 MB of memory which can be expanded to 160 MB. See page 10.1.

• You can add a 250-sheet optional tray 2 to your printer. This tray lets you add paper to the printer less often.

Your new printer is equipped with several special features that improve the print quality. You can:

Print with excellent quality and high speed

• You can print up to 1200 x 1200 dpi effective

output. See the Software Section.

• Your printer prints A4-sized paper at up to 28 ppm and letter-sized paper at up to 30 ppm. For duplex printing, your printer prints A4-sized paper at up to

14 ipm

Handle paper flexibly

• Manual tray supports one sheet of envelopes, labels, transparencies, custom-sized materials, postcards and heavy paper.

• Standard 250-sheet tray supports plain paper.

• 150-sheet output tray supports convenient access.

Create professional documents

•Print Watermarks. You can customize your documents with words, such as “Confidential”. See the Software Section.

•Print Booklets. This feature enables you to easily print a document to create a book. Once printed, all you have to do is fold and staple the pages. See the Software Section.

•Print Posters. The text and pictures of each page of your document are magnified and printed across the sheet of paper and can then be taped together to form a poster. See the Software Section.

Save time and money

and letter-sized paper at up to 14.5 ipm.

* Zoran IPS Emulation compatible with PostScript 3

* 136 PS3 fonts

• Contains UFST and MicroType from Monotype Imaging Inc.

Print in various environments

• You can print in Windows 2000/XP/Vista and Windows Server 2003.

• Your printer is compatible with Macintosh.

• Your printer comes with USB interfaces.

a. pages per minute b. images per minute

1.1 <

Introduction>

Machine features

The table below shows a general overview of features supported by your printer.

(I: Installed, NA: Not Available)

Features SP 3300D SP 3300DN

Printer overview

Front view

USB 2.0 (USB 2.0: Hi-Speed USB 2.0)

Network Interface

(Ethernet 10/100 Base TX)

PCL Emulation

PostScript Emulation

Duplex printing

a. Printing on both sides of paper.

NA I

1.2 <

Introduction>

output tray

control panel

control board cover

front cover

manual tray

* SP 3300DN is shown in the above figure.

tray 1

optional tray 2

paper level indicator

output support

manual tray paper width guides

Rear view

* SP 3300DN is shown in the above figure.

Understanding the LEDs

LED Status Description

Alert Red On • The cover is open. Close the

cover.

• There is no paper in the tray. Load paper in the tray.

• The printer has stopped printing due to a major error.

• The toner cartridge is not installed. Install the toner cartridge.

• Your system has some problems. If this problem occurs, contact your service representative.

• The toner cartridge is totally exhausted. Remove the old toner cartridge and install a new one. See page 8.4.

network port

USB port

optional tray 2 cable connector

a. SP 3300DN only.

Alert: Indicates the status of your printer. See page 9.5.

Online: Indicates the status of your printer. See page 9.5.

Cancel: Prints a demo page or configuration page.

Cancels the print job.

Makes the printer pick up the print media.

duplex unit

power receptacle

power switch

Control panel overview

Blinking • A minor error is occurring and

the printer is waiting for the error to be cleared. When the problem is cleared, the printer resumes printing.

• The toner cartridge is low or empty. Order a new toner cartridge. You can temporarily improve print quality by redistributing the toner. See page 8.3. To check the remaining toner, see "Web Image Monitor" or print "Configuration page". See page

2.2 in the Network Printer User's Guide or page 8.5 in the User's Guide, respectively.

Orange On • A paper jam has occurred. To

solve the problem, see page 9.1.

Online Green On • The printer is in power save

mode.

• The printer is on-line and can receive data from the computer.

Blinking • Blinks slowly indicates that the

printer is receiving data from the computer.

• Blinks quickly indicates that the printer is printing data.

1.3 <

Introduction>

Finding more information

Setting up the hardware

You can find information for setting up and using your printer from the following resources, either printed or onscreen.

Quick Install Guide

quick install guide

1 2 3

Item(s) with * mark may not be supplied depending on your model and country

1 2 3

Online User’s Guide

Provides information on setting up your printer, therefore, be sure to follow the instructions in the guide to get the printer ready.

Provides you with step-by-step instructions for using your printer’s full features, and contains information for maintaining your printer, troubleshooting, and installing accessories.

This user’s guide also contains a Software Section providing you with information on how to print documents with your printer on various operating systems, and how to use the supplied software utilities.

Note

You can access the user’s guides in other languages from the Manual folder on the supplied CD-ROM.

Printer Driver Help

Provides you with help information on printer driver properties and instructions for setting up the properties for printing. To access a printer driver help screen, click Help from the printer properties dialog box.

This section shows the steps to set up the hardware which is explained in the Quick Install Guide. Make sure you read Quick Install Guide and complete following steps.

1 Select a stable location.

Select a level, stable place with adequate space for air circulation. Allow extra space to open covers and trays.

The area should be well-ventilated and away from direct sunlight or sources of heat, cold, and humidity. Do not set the machine close to the edge of your desk or table.

1.4 <

Printing is suitable for altitudes under 1,000 m (3,281 ft). Refer to the altitude setting to optimize your printing. See page 1.5 for more information.

Introduction>

Place the machine on a flat and stable surface for not letting it tilt more than 2 mm (0.08 inches). Otherwise, it may affect the printing quality.

2 Unpack the machine and check all the enclosed items.

3 Remove the tape holding the machine tightly.

Altitude adjustment

The print quality is affected by atmospheric pressure, which is determined by the height of the machine above sea level. The following information will guide you on how to set your machine to the best print quality.

Before you set the altitude value, find the altitude where you are using the machine.

Val ue

High 3

High 2

High 1

4 Install the toner cartridge.

5 Load paper. (See "Loading paper" on page 5.4.)

6 Make sure that all the cables are connected to the machine.

7 Turn the machine on.

Notes

• When you move the machine, do not tilt or turn it upside down. Otherwise, the inside of the machine may be contaminated by toner, which can cause damage to the machine or bad printing quality.

• When the printer driver is in the installation process, the driver detects the locale information of your operating system, and sets the paper size for your machine. If you use the different Windows locale, you must change the paper size of your machine for matching your commonly used paper size. Open the printer properties to change the paper size.

Normal

1 Ensure that you have installed the printer driver with the provided

supplied CD-ROM.

2 For Windows, from the Start menu, select Programs or All

Programs > SP 3300 Series > Printer Settings Utility.

For MAC OS X, open the Applications folder > RNP > SP 3300 Series > Printer Settings Utility.

3 Click Setting > Altitude Adjustment. Select the appropriate value

from the dropdown list, and then click Apply.

Note

If your machine is connected to a network, Web Image Monitor SP 3300 Series screen appears automatically. Click Machine Settings > Setup

(or Machine Setup) > Altitude Adj. Select the appropriate altitude value, and then click Apply.

1.5 <

Introduction>

Changing the font setting

Your machine has preset the font for your region or country.

If you want to change the font or set the font for special conditions such as DOS environment, you can change the font setting as follows:

1 Ensure that you have installed the printer driver from the provided

supplied CD-ROM.

2 For Windows, from the Start menu, select Programs or All

Programs > SP 3300 Series > Printer Settings Utility.

For MAC OS X, open the Applications folder > RNP > SP 3300 Series > Printer Settings Utility.

3 Click Emulation.

4 Confirm if PCL is selected in Emulation Setting.

5 Click Setting.

6 Select your preferred font in the Symbol set list.

7 Click Apply.

Note

Following information shows the proper font list for corresponding languages.

• Russian: CP866, ISO 8859/5 Latin Cyrillic

• Hebrew: Hebrew 15Q, Hebrew-8, Hebrew-7 (Israel only)

• Greek: ISO 8859/7 Latin Greek, PC-8 Latin/Greek

• Arabic & Farsi: HP Arabic-8, Windows Arabic, Code Page 864, Farsi, ISO 8859/6 Latin Arabic

• OCR: OCR-A, OCR-B

1.6 <

Introduction>

2 Basic setup

This chapter includes:

• Printing a demo page

• Using toner save mode

Printing a demo page

After setting up your printer, print a demo page to make sure that the printer is operating correctly.

Press and hold the Cancel button for about 2 seconds.

A demo page prints out.

Using toner save mode

Toner save mode allows the printer to use less toner on each page. Activating this mode extends the life of your toner cartridge and reduces your cost per page beyond what one would experience in the normal mode, but it reduces print quality.

You can set the toner save mode from the printer properties window on your printer driver. See the Software Section.

2.1 <

Basic setup>

3 Software overview

This chapter gives you an overview of the software that comes with your printer. Further details about installing and using the software are explained in the Software Section.

This chapter includes:

• Supplied software

• Printer driver features

• System requirements

Printer driver features

Your printer drivers support the following standard features:

• Paper source selection

• Paper size, orientation and type

• Number of copies

In addition, you can use various special printing features. The following table shows a general overview of features supported by your printer drivers:

Supplied software

You must install the printer software using the supplied CD-ROM after you have set up your printer and connected it to your computer.

The CD provides you with the following software:

Contents

Windows • Printer driver: Use this driver to take full advantage

of your printer’s features.

• Status Monitor: This program allows you to monitor

the printer’s status and alerts you when an error occurs during printing.

• Printer Settings Utility: This program is

automatically installed when you install the Status Monitor.

• PCL6 driver: Use this driver to print documents in

the PCL6, PCL5e language.

• PostScript Printer Description (PPD) file: Use the

PostScript driver to print documents with complex fonts and graphics in the PostScript language.

• Set IP: Use this program to set your printer’s TCP/

IP addresses.

• User’s Guide in PDF

Feature

Toner save O O O

Print quality option O O O

Poster printing O

Multiple pages per sheet (N-up)

Fit to page printing O O O

Scale printing O O O

Watermark O

Overlay O

PCL 6 PostScript

Windows Windows Macintosh

X X

OOO

X X

Macintosh • Printer driver: Use this driver to run your printer

from a Macintosh computer and print documents.

• Printer Settings Utility: This program allows you to

configure various printer settings.

• Set IP: Use this program to set your printer’s TCP/

IP addresses.

3.1 <

Software overview>

System requirements

Before you begin, ensure that your system meets the following requirements:

Windows

Item Requirements Recommended

Operating system

CPU Windows 2000 Pentium II

RAM Windows 2000 64 MB or more 128 MB

Windows 2000/XP/Vista and Windows Server 2003

Pentium III

Windows XP/ Vista and Windows Server 2003

400 MHz or higher

Pentium III 933 MHz or higher

933 MHz

Pentium IV 1GHz

Macintosh

Operating

system

Mac OS X 10.4 or lower

Mac OS X 10.5

Requirement (Recommended)

CUP RAM

•PowerPC G4/G5

•Intel processors

• 867 MHz or faster PowerPC G4/G5

•Intel processors

• 128 MB for a

• 512 MB for an

512 MB (1 GB) 1 GB

Free HDD

space

1GB PowerPC based MAC (512 MB)

Intel based MAC (1 GB)

Free disk space

Internet Explorer

Windows XP and Windows Server 2003

Windows Vista 512 MB or more 1 GB

Windows 2000 600 MB or more 1 GB

Windows XP and Windows Server 2003

Windows Vista 15 GB 15 GB or more

Windows 2000/ XP and Windows Server 2003

Windows Vista 7.0 or higher

128 MB or more

1 GB or more 5 GB

5.0 or higher

256 MB

Note

• For Windows 2000/XP/Vista and Windows Server 2003, users who have an administrator right can install the software.

3.2 <

Software overview>

4 Network setup (SP 3300DN

only)

This chapter gives you basic information for setting up your printer for network connections.

This chapter includes:

• Introduction

• Supported operating systems

• Using SetIP program

Using SetIP program

This program is for the network IP setting using the MAC address which is the hardware serial number of the network printer card or interface. Especially, it is for the network administrator to set several network IPs at the same time.

Note

If you want to setup DHCP network protocol, go to the http://

developer.apple.com/networking/bonjour/download/, select

the program Bonjour for Windows due to your computer operating system, and install the program. This program will allow you to fix the network parameter automatically. Follow the instruction in the installation window.

Introduction

Once you have connected your printer to a network with an RJ-45 Ethernet cable, you can share the printer with other network users.

You need to set up the network protocols on the printer to use it as your network printer. Protocols can be set up by the following programs:

• Web Image Monitor SP 3300 Series: A web server embedded to

your network print server, which allows you to configure the network parameters necessary for the printer to connect to various network environments.

• SetIP: A utility program allowing you to select a network interface and

manually configure the addresses for use with the TCP/IP protocol. This program is on the supplied CD-ROM that comes with your printer.

Supported operating systems

The following table shows the network environments supported by the printer:

Item Requirements

Network interface • 10/100 Base-TX

Network operating system

• Windows 2000/XP (32/64 bit)/Vista and Windows Server 2003

• Mac OS 8.6~9.2, 10.1~10.5

1 Insert the supplied CD-ROM provided along with your machine.

2 Start Windows Explorer and open the X drive. (X represents your

CD-ROM drive.)

3 Double click Application > SetIP.

4 Open the language folder you want to use.

5 Double click Setup.exe to install this program.

6 From the Windows Start menu, select Programs > SP 3300 Series

> Set IP.

7 Select the name of your printer and click “ ”.

Note

If you cannot find your printer name click “ ” to refresh the list.

8 Enter the network card’s MAC address, IP address, subnet mask,

default gateway, and then click Apply.

Note

If you do not know the network card’s MAC address, print the machine’s network information report.

9 Click OK to confirm the settings.

10 Click Exit to close the SetIP program.

Network protocols • TCP/IP

• EtherTalk

•HTTP 1.1

•SNMP

• Bonjour

Dynamic addressing server

• TCP/IP: Transmission Control Protocol/Internet Protocol

• DHCP: Dynamic Host Configuration Protocol

• BOOTP: Bootstrap Protocol

• DHCP, BOOTP

4.1 <

Network setup (SP 3300DN only)>

5 Loading print media

This chapter will help you understand the types of paper you can use with your printer and how to properly load paper in the different paper trays for the best print quality.

This chapter includes:

• Selecting print media

• Loading paper

• Knowing an output location

Selecting print media

You can print on a variety of print media, such as plain paper, envelopes, labels, and transparencies. Always use print media that meet the guidelines for use with your printer. Print media that does not meet the guidelines outlined in this user’s guide may cause the following problems:

• Poor print quality

• Increased paper jams

• Premature wear on the machine.

Properties, such as weight, composition, grain, and moisture content, are important factors that affect the machine’s performance and the output quality. When you choose print materials, consider the following:

• The type, size and weight of the print media for your machine are described later in this section.

• Desired outcome: The print media you choose should be appropriate for your project.

• Brightness: Some print media are whiter than others and produce sharper, more vibrant images.

• Surface smoothness: The smoothness of the print media affects how crisp the printing looks on the paper.

Notes

• Using print media that does not meet these specifications may cause problems, requiring repairs. Such repairs are not covered by the warranty or service agreements.

• Some print media may meet all of the guidelines in this section and still not produce satisfactory results. This may be the result of improper handling, unacceptable temperature and humidity levels, or other variables over which manufacturer has no control.

• Before purchasing large quantities of print media, ensure that it meets the requirements specified in this user’s guide.

5.1 <

Loading print media>

Supported sizes of paper

Typ e Size Dimensions Weight

Letter 216 x 279 mm (8.5 x 11 inches)

Legal 216 x 356 mm (8.5 x 14 inches)

Folio 216 x 330.2 mm (8.5 x 13 inches)

• 60 to 90 g/m2 (16 to 24 lb

bond) for the tray

• 60 to 163 g/m

bond) for the manual feed

Oficio 216 x 343 mm (8.5 x 13.5 inches)

A4 210 x 297 mm (8.26 x 11.69 inches)

Plain paper

JIS B5 182 x 257 mm (7.18 x 10.12 inches)

ISO B5 176 x 250 mm (6.93 x 9.84 inches)

Executive 184 x 267 mm (7.25 x 10.5 inches)

A5 148 x 210 mm (5.82 x 8.26 inches)

A6 105 x 148 mm (4.13 x 5.82 inches)

Envelope B5 176 x 250 mm (6.93 x 9.84 inches)

Envelope Monarch 98.4 x 190.5 mm (3.88 x 7.5 inches)

Envelope

Envelope COM-10 105 x 241 mm (4.12 x 9.5 inches)

75 to 90 g/m

Envelope DL 110 x 220 mm (4.33 x 8.66 inches)

Envelope C5 162 x 229 mm (6.38 x 9.02 inches)

Envelope C6 114 x 162 mm (4.49 x 6.38 inches)

Transparency Letter, A4 Refer to the Plain paper section 138 to 146 g/m

(16 to 43 lb

(20 to 24 lb)

(37 to 39 lb)

Capacity

• 250 sheets of 75 g/m

(20 lb bond) paper for the tray

• 1 sheet in the manual tray

1 sheet in the manual tray

Letter, Legal, Folio,

Labels

Oficio, A4, JIS B5, ISO B5, Executive,

Refer to the Plain paper section 120 to 150 g/m

A5, A6

Letter, Legal, Folio,

Card stock

Oficio, A4, JIS B5, ISO B5, Executive,

Refer to the Plain paper section 60 to 163 g/m

A5, A6

Minimum size (custom) 76 x 127 mm (3.86 x 5.83 inches)

Maximum size (custom) 215.9 x 356 mm (8.5 x 14 inches)

a. If media weight is over 24 lb (90 g/m2), use the manual feed. b. Maximum capacity may differ depending on media weight, thickness, and environmental conditions.

Print media for duplex printing

Typ e Size Weight

Plain paper, Recycled paper

A4, Letter, Oficio, Legal, and Folio 75 ~ 90 g/m

(20 to 24 lb)

(16 to 43 lb)

60 to 163 g/m

(16 to 43 lb bond)

1 sheet in the manual tray

(32 to 40 lb)

1 sheet in the manual tray

5.2 <

Loading print media>

Guidelines for selecting and storing print media

Guidelines for special print media

When selecting or loading paper, envelopes, or other print media, keep these guidelines in mind:

• Always use print media that conform with the specifications listed on the next column.

• Attempting to print on damp, curled, wrinkled, or torn paper can cause paper jams and poor print quality.

• For the best print quality, use only high quality copier grade paper specifically recommended for use in laser printers.

• Avoid using the following print media types:

- Paper with embossed lettering, perforations, or a texture that is too

smooth or too rough

- Erasable bond paper

- Multi-paged paper

- Synthetic paper and thermally reactive paper

- Carbonless paper and Tracing paper.

• Use of these types of paper could result in paper jams, chemical smells, and damage to your printer.

• Store print media in its ream wrapper until you are ready to use it. Place cartons on pallets or shelves, not on the floor. Do not place heavy objects on top of the paper, whether it is packaged or unpackaged. Keep it away from moisture or other conditions that can cause it to wrinkle or curl.

• Store unused print media at temperatures between 15 and 30

F). The relative humidity should be between 10 and 70%.

to 86

C (59

• Store unused print media in a moisture-proof wrap, such as a plastic container or bag, to prevent dust and moisture from contaminating your paper.

• Load special print media types one sheet at a time through the manual tray to avoid paper jams.

• To prevent print media, such as transparencies and label sheets, from sticking together, remove them as they print out.

Typ e Guidelines

Envelopes • Successful printing on envelopes depends

upon the quality of the envelopes. When selecting envelopes, consider the following factors:

- Weight: The weight of the envelope paper should not exceed 90 g/m

(24 lb) or jamming

may occur.

- Construction: Prior to printing, envelopes should lie flat with less than 6 mm (0.25 inches) curl, and should not contain air.

- Condition: Envelopes should not be wrinkled, nicked, or otherwise damaged.

- Temperature: You should use envelopes that are compatible with the heat and pressure of the printer during operation.

• Use only well-constructed envelopes with sharp and well creased folds.

• Do not use stamped envelopes.

• Do not use envelopes with clasps, snaps, windows, coated lining, self-adhesive seals, or other synthetic materials.

• Do not use damaged or poorly made envelopes.

• Be sure the seam at both ends of the envelope extends all the way to the corner of the envelope.

Acceptable

Note

• If you print 20 envelopes in succession, the surface of the top cover may become hot. Please exercise caution.

5.3 <

Unacceptable

• Envelopes with a peel-off adhesive strip or with more than one flap that folds over to seal must use adhesives compatible with the printer’s fusing temperature for 0.1 second. Check your machine’s specification to view the fusing temperature, see page 11.1. The extra flaps and strips might cause wrinkling, creasing, or jams, and may even damage the fuser.

• For the best print quality, position margins no closer than 15 mm (0.6 inches) from the edges of the envelope.

• Avoid printing over the area where the envelope’s seams meet.

Loading print media>

Typ e Guidelines

Transparencies • To avoid damaging the printer, use only

transparencies designed for use in laser printers.

• Transparencies used in the printer must be able to withstand the machine’s fusing temperature. Check your machine’s specification to view the fusing temperature, see page 11.1.

• Place them on a flat surface after removing them from the printer.

• Do not leave them in the paper tray for long periods of time. Dust and dirt may accumulate on them, resulting in spotty printing.

• To avoid smudging caused by fingerprints, handle them carefully.

• To avoid fading, do not expose printed transparencies to prolonged sunlight.

• Ensure that transparencies are not wrinkled, curled, or have any torn edges.

Labels • To avoid damaging the printer, use only labels

designed for use in laser printers.

• When selecting labels, consider the following factors:

- Adhesives: The adhesive material should be

stable at 180° C (356° F), the printer’s fusing temperature.

- Arrangement: Only use labels with no

exposed backing between them. Labels can peel off sheets that have spaces between the labels, causing serious jams.

- Curl: Prior to printing, labels must lie flat with

no more than 13 mm (5 inches) of curl in any direction.

- Condition: Do not use labels with wrinkles,

bubbles, or other indications of separation.

• Make sure that there is no exposed adhesive material between labels. Exposed areas can cause labels to peel off during printing, which can cause paper jams. Exposed adhesive can also cause damage to printer components.

• Do not run a sheet of labels through the printer more than once. The adhesive backing is designed for only a single pass through the printer.

• Do not use labels that are separating from the backing sheet or are wrinkled, bubbled, or otherwise damaged.

Preprinted paper

• Letterhead must be printed with heat-resistant ink that will not melt, vaporize, or release hazardous emissions when subjected to the printer’s fusing temperature for 0.1 second. Check your machine’s specification to view the fusing temperature, see page 11.1.

• Letterhead ink must be non-flammable and should not adversely affect printer rollers.

• Forms and letterhead should be sealed in a moisture-proof wrapping to prevent changes during storage.

• Before you load preprinted paper, such as forms and letterhead, verify that the ink on the paper is dry. During the fusing process, wet ink can come off preprinted paper, reducing print quality.

Loading paper

Load the print media you use for the majority of your print jobs in the tray

1. The tray 1 can hold a maximum of 250 sheets of 75 g/m paper.

You can purchase an optional tray (tray 2) and attach it below the standard tray to load an additional 250 sheets of paper.

The paper level indicator on the front of the tray 1 and the optional tray 2 shows the amount of paper currently left in the tray. When the tray is empty, the indicator of the bar is completely lowered.

Full ▲

▲ Empty

(20 lb) plain

Card stock or custom-sized materials

• Do not print on print media smaller than 76 mm (3 inches) wide or 127 mm (5 inches) long.

• In the software application, set margins at least

6.4 mm (0.25 inches) away from the edges of the material.

5.4 <

Loading print media>

Using the tray 1 or the optional tray 2

Use the print material you use for the majority of your print jobs in the tray 1. The tray 1 can hold a maximum of 250 sheets of 75 g/m paper.

You can purchase an optional tray 2 and attach it below the tray 1 to load an additional 250 sheets of paper.

To load paper, pull open the tray and load paper with the side to be printed on face down.

(20 lb)

1 Press and hold the guide lock, and slide the paper length guide to

locate it in the correct paper size slot.

You can load letterhead paper with the design side face down. The top edge of the sheet with the logo should be placed at the front of the tray.

Notes

• If you experience problems with paper feed, place one sheet at a time in the manual feed.

• You can load previously printed paper. The printed side should be facing up with an uncurled edge at the front. If you experience problems with paper feed, turn the paper around. Note that the print quality is not guaranteed.

Changing the size of the paper in the tray 1

To load longer sizes of paper, such as Legal-sized paper, you need to adjust the paper guides to extend the paper tray.

2 After inserting paper into the tray, adjust the support guide so that it

lightly touches the paper stack.

3 Squeeze the paper width guides, as shown and slide them to the

stack of paper until it lightly touches the side of the stack.

paper length guide

support guide

guide lock

paper width guides

5.5 <

Loading print media>

Notes

• Do not push the paper width guide far enough to cause the material to warp.

• If you do not adjust the paper width guide, it may cause paper jams.

Using manual feeder

You can manually load a sheet of print media in the manual tray if you select Manual Feeder in the Source option from the Paper tab when you change print settings to print a document. See the Software Section. Manually loading paper can be helpful when you want to check the print quality after each page is printed.

Load paper sheet-by-sheet in the manual tray, send print data to print the first page, and press the Cancel button on the control panel to print each following page.

1 Open the manual feed.

3 Adjust the manual tray paper width guides to the width of the paper.

Do not force too much, or the paper will bend, which could result in a paper jam or skew.

4 When you print a document, set the paper source to Manual

Feeder and select the appropriate paper size and type in the software application. See the Software Section.

5 Print a document.

6 Press the Cancel button.

The printer picks up the print media and prints.

Note

• If you do not press the Cancel button, after a pause the printer

will automatically pick the print media.

2 Load the paper with the side to be printed on facing up.

7 Insert the next sheet into the manual tray and press the Cancel

button.

Repeat this step for every page to be printed.

Note

• If envelopes or thick papers(163g/m2) are printed out with wrinkles, crease or black bold lines, open the rear cover and pull the guide of both sides down. Keep the rear cover opened during printing.

5.6 <

Loading print media>

Knowing an output location

output tray

The output tray collects paper face down, in the order in which the sheets were printed.

Notes

• If you continuously print many pages, the surface of the output tray may become hot. Be careful not to touch the surface, and especially keep children away from the surface.

• The output tray can hold up to 150 sheets of 75 g/m plain paper. Remove the pages so that the tray is not overloaded.

• If the printed paper is not stacked properly, turn over the stack of paper in the tray.

(20 lb)

5.7 <

Loading print media>

6 Basic printing

This chapter explains common printing tasks.

This chapter includes:

• Printing a document

• Canceling a print job

Printing a document

This printer allows you to print from various Windows and Macintosh applications. The exact steps for printing a document may vary depending on the application you use.

For details about printing, see the Software Section.

Canceling a print job

If the print job is waiting in a print queue or print spooler, such as the printer group in Windows, delete the job as follows:

1 Click the Windows Start button.

2 For Windows 2000, select Settings and then Printers.

For Windows XP (32/64 bit) and Windows Server 2003, select Printers and Faxes.

For Windows Vista, select Control Panel > Hardware and Sound > Printers.

3 Double-click the SP 3300 Series icon.

4 From the Document menu, select Cancel.

Note

• You can access this window simply by double-clicking the printer icon at the bottom right corner of the Windows desktop.

You can also cancel the current job by pressing the Cancel button on the control panel of your printer.

6.1 <

Basic printing>

7 Supplies and accessories

This chapter provides information on the toner cartridge and accessory that are available for your printer.

This chapter includes:

• Toner cartridge

• Accessory

Toner cartridge

When the toner runs out, you can order the following type of toner cartridge for your printer:

Toner yield: Approx. 5,000 pages1.

Accessory

You can purchase and install the following accessory to your printer:

Accessory Description

Optional Tray If you are experiencing frequent paper supply

problems, you can attach additional 250 sheet tray. You can print documents on various sizes and types of print media.

Memory DIMM The memory board is installed on the main

controller board inside the machine. When you add the optional memory board, it increases print performance.

The machine has 32 MB of standard memory and a slot for optional additional memory. The memory can be expanded by installing an optional memory (128 MB).

When you expand the total memory capacity, install the following type of memory module.

• Module Type: SO-DIMM (Small Outline Dualin-line Memory Module)

• Memory Type: SDRAM (Synchronous Dynamic RAM)

• Number of Pins: 144 pins

• CAS latency: 2 or 3

• Clock frequency: 100 MHz or more

1 Declared yield value in accordance with ISO/IEC 19752.

7.1 <

Supplies and accessories>

8 Maintenance

This chapter provides information for maintaining your printer and the toner cartridge.

This chapter includes:

• Cleaning the printer

• Maintaining the toner cartridge

• Printing a configuration page

• Maintenance parts

Cleaning the printer

During the printing process, paper, toner, and dust particles can accumulate inside the printer. This buildup can cause print quality problems, such as toner specks or smearing.

Notes

• Cleaning the cabinet of the printer with cleaning materials containing large amounts of alcohol, solvents, or other strong substances can discolor or crack the cabinet.

• If your machine or its around is contaminated with toner, we recommend you to use cloth or tissue dampened with water to clean it. If you use a vacuum cleaner, toner blows in the air and might be harmful for you.

Cleaning the outside of the printer

Clean the cabinet of the printer with a soft, lint-free cloth. You can dampen the cloth slightly with water, but be careful not to let any water drip onto or into the printer.

Cleaning the inside of the printer

1 Turn the printer off and unplug the power cord. Wait for the printer

to cool down.

2 Open the front cover and pull the toner cartridge out. Set it on a

clean flat surface.

Notes

• To prevent damage to the toner cartridge, do not expose it to light for more than a few minutes. Cover it with a piece of paper, if necessary.

• Do not touch the green surface underside of the toner cartridge. Use the handle on the cartridge to avoid touching this area.

3 With a dry lint-free cloth, wipe away any dust and spilled toner from

the toner cartridge area and the toner cartridge cavity.

8.1 <

Note

• While cleaning the inside of the printer, be careful not to reach too far into the printer. The fuser area may be hot.

Maintenance>

4 Gently swab the long strip of glass (LSU) inside the top of the

cartridge and check for dirt or dust.

Note

• The long strip of glass is hard to locate.

5 Hold the toner cartridge by the handle and slowly insert the

cartridge into the opening in the printer.

Tabs on the sides of the cartridge and corresponding grooves within the printer will guide the cartridge into the correct position until it locks into place completely.

Maintaining the toner cartridge

Warning

• Do not incinerate used toner or toner containers. Toner dust might ignite when exposed to an open flame.

• Disposal can take place at our authorized dealer.

• Dispose of used toner containers in accordance with local regulations.

• Do not store toner, used toner, or toner containers in a place with an open flame. The toner might ignite and cause burns of a fire.

Caution

• Keep toner (used or unused) and toner cartridge out of reach of children.

• If toner or used toner is inhaled, gargle with plenty of water and move into a fresh air environment. Consult a doctor if necessary.

• If toner or used toner gets into your eyes, flush thoroughly with eyewash or water. Consult a doctor if necessary.

• If toner or used toner is swallowed, dilute by drinking a large amount of water. Consult a doctor if necessary.

• Avoid getting toner on your clothes or skin when removing a paper jam or replacing toner. If your skin comes into contact with toner, wash the affected area thoroughly with soap and water.

• If toner gets on your clothing, wash with cold water. Hot water will set the toner into the fabric and may make removing the stain impossible.

6 Close the front cover. Make sure that the cover is securely closed.

7 Plug in the power cord and turn the printer on.

Toner cartridge storage

To get the most from the toner cartridge, keep the following guidelines in mind:

• Do not remove the toner cartridge from its package until ready for use.

• Do not refill the toner cartridge. The printer warranty does not cover damage caused by using a refilled cartridge.

• Store toner cartridge in the same environment as the printer.

• To prevent damage to the toner cartridge, do not expose it to light for more than a few minutes.

Expected cartridge life

The life of the toner cartridge depends on the amount of toner that print jobs require. The actual number may also be different depending on the print density of the pages you print on, and the number of pages may be affected by operating environment, printing interval, media type, and media size. If you print a lot of graphics, you may need to change the cartridge more often.

8.2 <

Maintenance>

Redistributing toner cartridge

When the toner cartridge is near the end of its life span:

• White streaks and light printing occur.

• The Status Monitor program window appears on the computer.

•The Alert LED blinks red.

If this happens, you can temporarily reestablish print quality by redistributing the remaining toner in the cartridge. In some cases, white streaks or light printing will still occur even after you have redistributed the toner.

1 Open the front cover.

2 Pull the toner cartridge out.

4 Hold the toner cartridge by the handle and slowly insert the

cartridge into the opening in the printer.

Tabs on the sides of the cartridge and corresponding grooves within the printer will guide the cartridge into the correct position until it locks into place completely.

5 Close the front cover. Make sure that the cover is securely closed.

Note

• At this stage, if you need to replace the toner cartridge, see page 8.4.

Notes

• Avoid reaching too far into the printer. The fuser area may be hot.

• To prevent damage to the toner cartridge, do not expose it to light for more than a few minutes. Cover it with a piece of paper, if necessary.

• Do not touch the green surface underside of the toner cartridge. Use the handle on the cartridge to avoid touching this area.

3 Thoroughly shake the cartridge 5 or 6 times to distribute the toner

evenly inside the cartridge.

Note

• If toner gets on your clothing, wipe it off with a dry cloth and wash clothing in cold water. Hot water sets toner into fabric.

8.3 <

Maintenance>

Replacing the toner cartridge

Warning

• Do not incinerate used toner or toner containers. Toner dust might ignite when exposed to an open flame.

• Disposal can take place at our authorized dealer.

• Dispose of used toner containers in accordance with local regulations.

Caution

• Keep toner (used or unused) and toner cartridge out of reach of children.

When the toner is completely empty or the toner cartridge reached the end of its life span:

• The printer stops printing.

• The Status Monitor program window appears on the computer.

•The Alert LED blinks red.

At this stage, the toner cartridge needs to be replaced.

1 Open the front cover.

2 Pull the old toner cartridge out.

4 Thoroughly shake the cartridge 5 or 6 times to distribute the toner

evenly inside the cartridge.

Thoroughly shake the cartridge to assure maximum copies per cartridge.

5 Remove the paper protecting the toner cartridge by pulling the

packing tape.

Note

• Refer to the helpful pictures on the cartridge wrapping paper.

• If toner gets on your clothing, wipe it off with a dry cloth and wash clothing in cold water. Hot water sets toner into fabric.

• To prevent damage to the toner cartridge, do not expose it to light for more than a few minutes. Cover it with a piece of paper, if necessary.

• Do not touch the green surface underside of the toner cartridge. Use the handle on the cartridge to avoid touching this area.

3 Remove the new toner cartridge from its bag.

Note

• Do not use sharp objects, such as a knife or scissors, to open the toner cartridge package. They might scratch the drum of the cartridge.

8.4 <

6 Hold the toner cartridge by the handle and slowly insert the

cartridge into the opening in the printer.

Maintenance>

+ 75 hidden pages