HP ScanJet 7800 User Guide
HP Scanjet 7800
User Guide
Contents
1 HP Scanjet 7800 Scanner User Guide.................................................................2
What you can do with the scanner .........................................................................2
Scanner hardware ..................................................................................................3
Scanning software ..................................................................................................4
Where to get additional information ........................................................................6
Accessibility ............................................................................................................7
2 Set up profiles........................................................................................................9
Set up a profile with HP Smart Document Scan Software .....................................9
Assign profile numbers with the Button Settings Utility ........................................10
Modify a profile with HP Smart Document Scan Software ...................................10
Import and export profiles .....................................................................................10
3 Scan and copy.....................................................................................................12
Basic scanning steps ............................................................................................12
Basic copying steps ..............................................................................................12
Scan two-sided originals ......................................................................................12
Scan a card in the card slot ..................................................................................13
Load originals .......................................................................................................13
Use the scanner buttons ......................................................................................15
Scan from HP Smart Document Scan Software ...................................................16
Scan from other software programs .....................................................................16
4 Care and maintenance........................................................................................17
Button Settings Utility General info tab .................................................................17
Order maintenance and scanning supplies ..........................................................17
Clean the scanner glass .......................................................................................17
Use the HP paper-path cleaning cloth ..................................................................18
Clean the feed-roller assembly manually .............................................................19
5 Troubleshooting..................................................................................................21
Scanner initialization or hardware problems ........................................................21
Scanner operation problems ................................................................................22
Scanner buttons are not working correctly ...........................................................24
Scanner paper path problems ..............................................................................25
Contact HP Support ..............................................................................................27
User Guide 1
1
HP Scanjet 7800 Scanner User Guide
This user guide covers what you need to know about using the HP Scanjet 7800 scanner.
● What you can do with the scanner
● Scanner hardware
● Scanning software
● Where to get additional information
● Accessibility
What you can do with the scanner
The following table summarizes the scanner features. Many of these features are
available through the HP Smart Document Scan Software or other scanning software.
For more information, see Scanning software.
Feature
Profiles You can set up and use profiles that contain all settings
Preview pages Using preview pages, you can check the quality of
Page management You can view, edit, delete, insert, and reorder pages.
File management You can scan all pages to a single file, scan each page
Optical Character
Recognition (OCR)
Description
necessary for scanning tasks such as:
● Document processing
● Saving in different file formats (i.e. searchable or
non-searchable PDF files) using automatic naming
mechanisms
● Sending to different destinations such as FTP,
Microsoft SharePoint, or other applications
For more information, see Set up profiles.
images before accepting and completing a scan. You
can also crop images, which is useful when scanning
small items such as a drivers license or a photo.
You can also have the scanner automatically delete
blank pages.
to a separate file, or scan to separate files based on bar
codes or blank pages in the original.
With OCR software, you can scan originals as editable
text that you can send to your favorite application.
2 HP Scanjet 7800 Scanner
(continued)
Links You can set up profiles to send files to different
Wide range of sizes You can scan originals ranging from legal-size paper to
Scanner hardware
● Scanner front panel buttons
● Power rocker switch
Scanner front panel buttons
Use the buttons on the scanner front panel to start a scan, select a profile for a scan, and
configure some scanner settings. For more information, see Use the scanner buttons.
destinations via local or global network connections.
checks.
You can use the card slot on the back of the scanner to
scan items such as business cards, drivers licenses,
identification cards, insurance, and other cards.
4
5
3
Icon Button name Description
1 Scan Document To Start a scan (after
2 Copy Start a copy (after
3 Select Profile Number
1
2
or Number of Copies
selecting a profile).
selecting the number of
copies).
Select a profile (before
scanning) or the number
of copies (before
copying).
The selected profile
number or number of
copies is displayed on the
LCD panel.
User Guide 3
Chapter 1
(continued)
4 Cancel Cancel a scan or copy in
5 Button Settings Open the Button Settings
Power rocker switch
The Power rocker switch is located on the back of the scanner.
progress.
Utility where you can
work with profiles or view
maintenance information.
Scanning software
The scanner comes with an assortment of scanning and document-management
programs, including:
● HP Smart Document Scan Software
● Button Settings Utility
● Kofax VirtualReScan (VRS)
● IRIS Readiris Pro
● ScanSoft PaperPort
● NewSoft Presto! BizCard Reader
For more information and detailed descriptions of the software programs, see the printed
Setup and Support Guide that came with the scanner.
For PDF version of the guide that you can print:
1. Insert the HP Smart Document Scan Solution CD that came with the scanner into
the computer CD drive.
Wait for the installation dialog box to display.
2. Click View or print guides.
A list of languages is displayed.
3. Click the language that you want.
A list of guides is displayed.
4. Click Printable Setup and Support Guide.
4 HP Scanjet 7800 Scanner
HP Smart Document Scan Software
HP Smart Document Scan Software guides you through the scanning
process. To open the software, double-click the HP Smart Document
Scan Software icon on the desktop. For more information, see Scan from
HP Smart Document Scan Software.
Main window
When you open the software the main window is displayed. In the main window you can:
● Start a scan: Load the original in the document feeder, select Simplex or Duplex
(for one-sided or two-sided printing), select a profile from the list, and then click
Scan. The scan will be completed using the settings associated with the selected
profile.
For more information, see Scan from HP Smart Document Scan Software.
● Set up a profile: Click New, and then select the settings for the profile on the
Profile, Process, Scan, and Destination tabs.
For more information, see Set up profiles.
● Modify a profile: Select a profile from the list, click Edit, and then change the
settings for the profile on the Profile, Process, Scan, and Destination tabs.
For more information, see Set up profiles.
Second window
In the second window (Executing profiles) you can manage pages. At the top of the
window is a thumbnail view where scanned pages are displayed one by one as they are
scanned. From this page you can:
● Scan more pages
● Preview pages individually
● Reorganize or delete pages
● Finish scanning
For detailed information, see the HP Smart Document Scan Software help. To open the
help, double-click the HP Smart Document Scan Software icon on the computer
desktop, and then click Help in the toolbar menu.
Button Settings Utility
Use the Button Settings Utility to manage profiles and find information about scanner
status and maintenance.
To open the utility, do one of the following:
● Double-click the Button Settings Utility icon on the desktop.
● Press the Button Settings (
● Click Start, point to Programs or All Programs, point to HP, point to
Scanjet, point to 7800, and then click Button Settings Utility.
Use the Configure buttons tab to manage the profiles if HP Smart
Document Scan Software is installed on the computer. For more information,
see Set up profiles.
User Guide 5
) button on the front panel of the scanner.
Chapter 1
(continued)
Use the General info tab to find information about the status of the scanner
hardware: scan count, scanner model, Instant Lamp Warm-up, maintenance
suggestions, and more.
Other software programs
For information about another scanning software program, open the program, and then
click Help in the toolbar menu.
Where to get additional information
The scanner comes with several sources of additional information:
● Printable version of this guide
● HP Scanjet 7800 Setup and Support Guide
● Online help
Printable version of this guide
For a PDF version of this guide that you can print:
1. Insert the HP Smart Document Scan Solution CD that came with the scanner into
the computer CD drive.
Wait for the installation dialog box to display.
2. Click View or print guides.
A list of languages is displayed.
3. Click the language that you want.
A list of guides is displayed.
4. Click Printable User Guide.
HP Scanjet 7800 Setup and Support Guide
Use the printed HP Scanjet 7800 Setup and Support Guide that came with the scanner
to set up and connect the scanner hardware, test the installation, and troubleshoot
installation problems.
For a PDF version of the setup and support guide that you can print:
1. Insert the HP Smart Document Scan Solution CD that came with the scanner into
the computer CD drive.
Wait for the installation dialog box to display.
2. Click View or print guides.
A list of languages is displayed.
3. Click the language that you want.
A list of guides is displayed.
4. Click Printable Setup and Support Guide.
Online help
The following sources of information are available online:
6 HP Scanjet 7800 Scanner
HP Smart Document Scan Software help
If HP Smart Document Scan Software is installed on the computer, doubleclick the HP Smart Document Scan Software icon on the computer
desktop, and then click Help in the toolbar menu.
Button Settings Utility help
If the Button Settings Utility is installed on the computer, click Help on the
dialog box. For help opening the Button Settings Utility, see Assign profile
numbers with the Button Settings Utility.
Accessibility
This section describes the accessibility options available with this scanner.
● Screen-readable user guide in other languages
● LCD Reader
● Button Disable Utility
Screen-readable user guide in other languages
There is a screen-readable version of this User Guide on the software CD. To get a
version of the guide in another language:
1. Insert the HP Smart Document Scan Solution CD that came with the scanner into
the computer CD drive.
Wait for the installation dialog box to display.
2. Click View or print guides.
A list of languages is displayed.
3. Click the language that you want.
A list of guides is displayed.
4. Click Onscreen User Guide.
LCD Reader
The LCD Reader is a software program that displays the contents of the scanner's LCD
as it changes. It utilizes accessibility tools installed on your computer to read what is
being displayed on the LCD.
To use the LCD Reader, follow these steps:
1. On your hard drive, navigate to C:\Program Files\Common Files\Hewlett-Packard
\Scanjet\7800\hplcd.exe.
2. To start the program, double-click hplcd.exe.
Button Disable Utility
To prevent buttons from being accidentally pushed, you can use the Button Disable Utility
to disable the buttons. You can use the same utility to re-enable the buttons.
User Guide 7
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